Lytx Reviews & Product Details

I like that reviewing video is fairly simple. You don't have to request the video, as you can browse the footage yourself without any extra steps. Review collected by and hosted on G2.com.

There are so many cons to Lytx, I don't know where to start.

Everything seems good when they are selling you their product/service. Once you sign the contract is where the trouble begins. It seems then you are passed around to different departments and employees with the "that's not my job" attitude. If you have a question, the employee that sold you the product/services, tells you he can't help you and send you to someone else. That person will tell you the same.

If you choose to self install, I hope you have a Doctorate in Mechanical Engineering. The instructions they provide are worthless, and good luck with calling customer/technical service. They have no idea on how to install these units. I believe they are reading off a script and if your question isn't on there, GOOD LUCK! Same for just regular questions regarding stuff on Lytx's dashboard. I once emailed them with a question and they said it would be 1 to 2 weeks before they would get back with me! I would never recommend Lytx to a friend or colleague. Review collected by and hosted on G2.com.

I like the live and remote coaching, I like that the drivers can also add input and I like the support when I am having issues which is not that often. Lytx is user friendly for both admin that use the portal and the drivers out on the road.... the driver app is also very useful Review collected by and hosted on G2.com.

There are some false alerts with seatbelts, lane departures and once in a while a false handheld or distracted alert. Review collected by and hosted on G2.com.

The system has evolved over time and uses AI to improve performance. This is a great tool for on-road vehicles. The coaching dashboard and process for coaches to receive notifications and use the system is VERY easy to use and a critical component of the platform. The dashboards are easy to use and navigate which is another plus. Lytx has helped us reduce insurance claims and costs over a 10+ year period and we have saved millions of dollars over that period. Review collected by and hosted on G2.com.

While we like the use of AI, we've had continual issues with it struggling to see seatbelts at night or with reflective gear on. We have a fleet of over 400 drivers and they don't always drive the same truck. Having to manually assign and reassign drivers takes a lot of admin work on a daily basis. Last issue, we wanted to deploy in some of our mining equipment, but had connectivity issues in remote locations so we ended up not moving forward. Review collected by and hosted on G2.com.

One of the standout aspects of Lytx is its powerful combination of advanced video technology and real-time insights, which genuinely help improve driver safety and fleet management. The platform is easy to use and gives detailed data that helps identify and correct risky behaviors, ultimately leading to a safer, more efficient operation. Review collected by and hosted on G2.com.

One drawback of Lytx is that the initial setup and integration can be somewhat time-consuming, especially for larger fleets. Additionally, the detailed data provided can be overwhelming at first, requiring some adjustment to fully utilize all of its features effectively. Review collected by and hosted on G2.com.

I like the user experience of Lytx, as it is user-friendly. I also appreciate our account support rep, who is very helpful, especially when we sometimes need assistance with the software platform given that we have over 300 cameras installed across the USA. The initial setup was straightforward. Review collected by and hosted on G2.com.

I think their AI software detection could be improved. Their competitors are using AI more than them for multiple purposes, like an integrated AI chatbox that helps quickly with problems or questions and training cameras to better detect unsafe driving behavior. Review collected by and hosted on G2.com.

I like that Lytx makes us feel that we are protected on the road. As a company we are able to look at driving habits, trends and address before them become an issue on the road. Review collected by and hosted on G2.com.

My Account Rep: Mason Marrow is great. He helps me with my issues and suggest new features/ products that make my job easier. Review collected by and hosted on G2.com.

Lytx provides excellent insight on our driving behaviors. We take the good and the bad of our behaviors and provide detailed reports to our management team. We also track the progress of our unsafe drivers and provide a corrective action plan. Great platform overall. Review collected by and hosted on G2.com.

I do not have any dislikes currently. The product is great. Review collected by and hosted on G2.com.

The best part was the DriveCam event footage and how it automatically captured risky moments. It made coaching easier and gave us confidence when reviewing incidents. The AI detection and video tagging saved a lot of time and added clarity to what actually happened on the road. Review collected by and hosted on G2.com.

Some features felt a little overwhelming at first, and the volume of alerts needed adjusting. It took a bit of time to find the right settings for our team’s needs. Pricing can also be a factor depending on the size of your fleet. Review collected by and hosted on G2.com.

It is very helpful in the aspect of helping the drivers to stay focused on the road while they are completing their stops in a timely manner. Review collected by and hosted on G2.com.

The major feedback from our drivers is the dinging noise when they take a drink of their drink, or eat anything. That tends to be the only negative side to these cameras. Review collected by and hosted on G2.com.

Lytx provides decent dashcam footage and event detection, which can be useful for reviewing incidents and coaching drivers. The video quality is generally good, and the ability to view risky driving behavior helps reinforce safety policies. Their AI-based alert system catches common issues like hard braking or phone usage effectively. Review collected by and hosted on G2.com.

The platform can feel clunky and outdated, with a dashboard that’s not very intuitive. Video retrieval is slower than expected, and footage isn't always available when you need it most. We've also experienced occasional false alerts, which frustrates drivers and creates extra work. Customer support could be more responsive, and the overall system feels overpriced for the features it offers. Review collected by and hosted on G2.com.