Recommendations to others considering Trimble TMT Fleet Maintenance (Formerly TMW Systems):
In my opinion, one of the major strengths of this software is the seemingly endless way that it can be customized. Dieseltech is an out-of-the-box company, and we utilize the customizations to do things differently. While an SAAS installation will be fully functional and more affordable, you may lose some of the ability to customize the software which we enjoy. That being said, there is no reason why a shops processes would not be able to adapt to the design laid out by Trimble TMT Fleet Maintenance, which would enable you to use an SAAS installation. Review collected by and hosted on G2.com.
What problems is Trimble TMT Fleet Maintenance (Formerly TMW Systems) solving and how is that benefiting you?
When you work with paper repair orders and time cards, losing a repair order hard copy often leads to lost revenue. With a real-time digital system, even if the hard copy is lost, the information needed about the repair is still readily accessible to all. If we are looking for history on what the shop saw during the repair, we no longer have to search for filed copies - the list of used parts, the technicians actual labour, and the technicians stories are all preserved, regardless of what the customer was invoiced for. By harnessing the power of the base SSRS reporting system, and the fact that we have access to the SQL database, we are able to gain access to all of the information we need, whether it be in a raw data dump, or a packaged report. Additionally, we are able to market our services by highlighting the fact that all of our invoices include the VMRS coding, to make things easier for a customer who tracks their repairs by VMRS codes to process our invoices. The flexibility to fully redesign the invoice report or data reports means that we can better meet our customers requirements. Review collected by and hosted on G2.com.
