Nutshell Reviews & Product Details

Founded in 2010, Nutshell is an all-in-one sales, marketing and engagement platform that helps B2B organizations work together to win more deals. Simple enough for any user and sophisticated enough for any business, Nutshell is built for teams who are tired of juggling separate sales and marketing tools and don’t want to pay a full-time admin to manage their software. If you're aiming to boost revenue, streamline your sales process, or craft engaging marketing messages, Nutshell could be the solution. Every Nutshell subscription includes unlimited CRM contacts and data storage, fully customizable reporting tools, free data migration assistance, and world-class live support, all at an extremely affordable price. In 2024, Nutshell introduced Nutshell Marketing and Nutshell Engagement. Nutshell Marketing helps businesses create compelling email campaigns and landing pages to drive audience engagement, while Nutshell Engagement connects you with leads and customers throughout the sales journey via web chat and text messaging. Nutshell also integrates with popular tools like Google Workspace/Gmail, Microsoft Office/Outlook, QuickBooks Online, Intercom, and Slack. Nutshell also offers a mobile version, allowing sales reps to create, search, and edit contact information while in the field. Nutshell serves thousands of businesses around the world and has been named a top CRM for both user-friendliness and affordability. Nutshell has been honored as a "Leader" in G2's Grid® Report for CRM every quarter since Fall 2020.

Product Website

Seller

Nutshell

Discussions

Nutshell Community

Languages Supported

English

Overview by

Andy Fowler (Building growth software at Nutshell)

Pricing

Pricing provided by Nutshell.

Sales Foundation

Starting at $13.00

1 user Per Month

View More Pricing Information

Nutshell Integrations

(83)

Verified by Nutshell

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Nutshell Media

Automate your sales process. Design and execute a sales process that reduces time-wasting tasks and helps your reps know what to do at every moment. Specify the actions and follow-ups that need to happen from initial qualification through final negotiations, and accurately measure the impact o...

Find every contact, customer and conversation. Nutshell is the most flexible CRM for sales reps, offering four ways to view and manage your pipeline. List view, Map view, Chart view and Board view (drag-and-drop) let you decide how to work your deals, save views and share with your team.

Report on your performance. Nutshell’s easy-to-use, customizable reports give you at-a-glance insight into your business, so you can measure performance and pinpoint areas for improvement. Download presentation-ready charts and view “snapshots” of your business at different points in time so y...

Automate your email outreach. Whether you need to contact one prospect or a long list of them, Nutshell’s email templates, personal email sequences, and marketing software integrations help you stay at the top of your buyers’ inboxes with a fraction of the effort.

Find every contact, customer, and conversation. Nutshell is your company’s central repository for customer knowledge. Store all your contact details, call notes, and email conversations in one place so everyone on your team can quickly access them.

Catch your buyers’ attention at every stage of the funnel with beautifully designed marketing emails. Nutshell Marketing seamlessly connects to your CRM data so you can target custom audiences in a snap and manage all your outreach out of a single tool.

Nutshell is the best B2B Next Action Selling CRM on the market. Start a free trial to find out why.

See how easy it is to build a Sales Pipeline with Sales Automation in Nutshell.

Nutshell syncs seamlessly with Google and Microsoft to make sharing emails and calendar events back and forth a breeze.

Improve your team's efficiency and outcomes with Nutshell's email automation features.

Learn about the exciting product updates from 2024 and unveil our plans for Q1 2025

Official Downloads

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Ahmad O.

Principal Engineer

Small-Business (50 or fewer emp.)

7/17/2025

"Streamlined, Intuitive CRM That Grows With Your Business"

5/5

What do you like best about Nutshell?

Nutshell makes it incredibly easy to enter new leads, tag them by category, and assign dollar values—allowing us to quickly track open, closed, and lost opportunities. The intuitive layout and minimal learning curve make it easy for our team to stay on top of sales activity without needing extensive training. It’s a major productivity booster. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

Nutshell does most things very well, but I’d love to see more customization options for dashboard widgets and advanced filtering in reports. These are minor issues, but more flexibility here would be helpful for engineering-specific KPIs. Review collected by and hosted on G2.com.

Response from Jewell July of Nutshell

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Thank you for sharing your positive review of Nutshell, Ahmad! We're glad to hear how Nutshell is helping you measure and track opportunities - and that you've found it a "major productivity booster"!

I also appreciate your feedback regarding dashboard customization options and reports filtering. I'll pass that along to our product development team!

All the best,

Jewell from Nutshell

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

10/7/2025

"Versatile product"

4/5

What do you like best about Nutshell?

I like that that Nutshell could be customized to fit my company's needs. It is easy to use. Customer service has been very receptive when I've reached out with questions. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

We have had Nutshell for about 5 months and the updates are too frequent, in my opinion. Just when we have things set up the way we like, something changes. Review collected by and hosted on G2.com.

Joel R.

Owner, Director of Sales

Small-Business (50 or fewer emp.)

3/10/2025

"Great CRM solution for our new MSP Business"

5/5

What do you like best about Nutshell?

Let me beging by saying how easy it was to get started with Nutshell. My business partner and I had been bootstrapping multiple platforms together to get our business off the ground. No real integrations, alot of manual inputs and disjointed data was hampering our ability to get our marketing, lead generation and account management communications in sync. I came accross Nutshell doing a routine search and was very quickly connected with their sales team and completed a 45 minute demo. Right away I was able to review their per seat pricing and realize a significant savings by consolidating some of the isolated platforms we were using since Nutshell had those features inbedded in their software. We were impressed with the onboarding process and within 1 month I was able to create new leads, import my marketing and lead generation email lists and create effective broadcasts to get our message out to prospective clients. We did hit a few snags but nothing out of the ordinary and their onboarding and help desk team coupled with their FAQ and AI generated support has been extremely helpful. If I need to contact a live support team member they have been responsive and friendly, willing to work until a resolution is found. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

As with all software, one size does not necessarily fit all and there are some improvements that can be made to fit the work flow of our MSP. With that said, the Nutshell support team has invited constructive input for new features and at times have been able to show me work arounds to accomplish what I need to make the application work for me. Review collected by and hosted on G2.com.

What problems is Nutshell solving and how is that benefiting you?

Nutshell is bringing Marketing and Lead Generation coupled with multiple communication platforms to help us get our business message out to perpsective clients. The application is also helping me track deals on leads, reminders and follow up tasks and a pipeline that is quick to reveal priorities, potential opportunities and real time analytics with our sales performance. Review collected by and hosted on G2.com.

Response from Jewell July of Nutshell

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Thank you for sharing your positive review of Nutshell, Joel! We're excited that Nutshell has been easy to implement when launching your business and is helping you manage your leads, marketing efforts, and client communication to close more deals and generate growth. Our team is glad to help you optimize Nutshell in every way we can, so please feel free to reach out with any questions that may arise!

All the best,

Jewell from Nutshell

Verified User in Consulting

12/17/2025

"There is a large learning curve to using nutshell but it is worth it."

4/5

What do you like best about Nutshell?

The structure of the main open leads page and the detail of the leads themselves. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

There is a lot you can do in Nutshell but I feel that it is not easily shown how to access and use all the features. Review collected by and hosted on G2.com.

Carrie T.

12/19/2025

"They stay up to date with the newest technology, offering innovative tools and strategies."

5/5

What do you like best about Nutshell?

They offer a lot of tools to grown yr business. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

I really don't dislike anything as I have not really run into any problems with nutshell. Review collected by and hosted on G2.com.

John T.

Owner

Small-Business (50 or fewer emp.)

12/18/2025

"A CRM We’ve Returned to for Nearly a Decade"

4.5/5

What do you like best about Nutshell?

• Very easy to use

• Excellent mobile app

• Affordable compared to enterprise CRMs

• Strong email and calendar integrations Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

• Not designed for extremely complex enterprise workflows (which is honestly a plus for us) Review collected by and hosted on G2.com.

Amy K.

Account Executive

Small-Business (50 or fewer emp.)

4/30/2025

"Easy Platform..Great people to work with"

4.5/5

What do you like best about Nutshell?

I have worked with many CRMs over the years and this was very easy to walk through and learn more about. I love the fact that I can import file to have companies and contacts uploaded. They answer your questions quickly. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

The only thing I found is when you make an activity on one screen it won't close out your activity on the dashboard you have to go through the dashboard activity to close it. That is minor for me. Review collected by and hosted on G2.com.

Response from Jewell July of Nutshell

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Thank you for sharing your positive review of Nutshell, Amy! We're glad to hear how Nutshell is helping you manage your customers and relationships!

To get expert help with learning how to make the most of Nutshell, check out our live support webinars and other guided tours here: https://www.nutshell.com/guided-tours.

All the best,

Jewell from Nutshell

Verified User in Financial Services

12/18/2025

"Coming from Salesforce, this is a breeze for a fraction of the price!"

4.5/5

What do you like best about Nutshell?

Its user friendly, and when you approach their time about an issue. Its a solutions first upsell never mindset. Review collected by and hosted on G2.com.

What do you dislike about Nutshell?

Its frequent interface changes (GUI Changes) sometimes cause confusion for older staff members. Review collected by and hosted on G2.com.