NICE WFM is the most advanced AI-based workforce management tool—it uncovers hidden patterns, makes accurate forecasts, and identifies the best forecasting model and candidates during the hiring process. WFM uses AI to make forecasts and machine learning to generate schedules. Contact center leaders depend on WFM to engage employees and meet their work-life balance needs with dynamic schedule adjustments. NICE WFM users can move to the cloud to expand their reach and align with business strategi
Stop waiting, start resolving. Unify, simplify, and amplify employee experience with Agentforce IT Service — built on the #1 AI service platform. With humans and AI agents working together, you can instantly resolve issues conversationally, cut service request volumes, and automate incident resolution — everywhere employees work.
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
Making big data simple
Kapture is a business automation platform that helps organisations manage sales, operations and customer service through a simple interface.
PagerDuty is an end-to-end incident management and response platform that provides developers, IT operations, and business stakeholders the insights they need to resolve and prevent business-impacting incidents quickly. PagerDuty makes it easy to monitor your infrastructure, set up on-call schedules, establish escalation policies, create automated workflows, and alert the right people at the right time.
Propel is an AI-powered Public Relations Management platform designed to revolutionize PR workflows for agencies and in-house teams. By integrating advanced AI capabilities with comprehensive PR tools, Propel enables professionals to enhance media outreach, streamline campaign management, and accurately measure the impact of their efforts. Founded by PR veteran Zach Cutler, Propel addresses the inefficiencies of traditional PR tools by offering a modern, data-driven solution. Key Features and
Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region, revolutionizing customer experience. Support and sales teams can automate tasks, increase efficiency, and drive revenue across multiple channels like voice calls and WhatsApp. Maqsam enables companies to expand market reach and establish a local presence with access to local numbers in hundreds of cities, connecting agents worldwide. Users can make and receive calls from computers or mobile devices, access unlimi
Workday Talent Management empowers organizations to attract, engage, and grow top talent by uniting people, business, and skills data in a single, intelligent system. This delivers AI-powered insights, unlocks workforce potential, and builds a future-ready team. Organizations can empower people-first strategies with a unified view of talent, aligning workforce plans with organizational goals. The solution surfaces employee skills and potential through dashboards and the AI-powered Skills Cloud,
GoZen Forms is an AI-powered, no-code form builder designed to simplify the creation of online forms, surveys, quizzes, and polls. With an intuitive drag-and-drop interface, users can effortlessly design and customize forms without any coding knowledge. The platform offers over 175 pre-designed, mobile-friendly templates tailored for various industries, enabling businesses to collect data efficiently and enhance user engagement. Key Features and Functionality: - AI-Powered Form Creation: Lever
Customer experience management matters. Drive conversions and customer loyalty with LivePerson's online real-time engagement solutions.
Modern HR tech, built for the way people work today: globally, remotely, and collaboratively
We make running ads on Meta as simple as texting a friend. Introducing the world’s first AI agent for Meta ads, trained on over $300M in ad spend. It allows you to audit, analyze, build, manage, and scale your Meta ads using simple text prompts. Our mission is to empower everyone to run their most profitable ads.
Syllaby is a powerful tool that allows you to create a content and social media strategy in under 10 minutes. By finding the top questions your customers ask, Syllaby can help you identify what your audience really wants, enabling you to generate content that resonates with them. This saves you thousands of dollars in fees and countless hours of time spent trying to figure out your audience’s needs. Syllaby also converts your views into actual leads, making it perfect for lawyers, doctors, agenc
Ringg AI is a complete voice OS for business to deploy voice assistants across consumer touch points at scale.. Specializing in automating and streamlining calling operations, Ringg AI offers a suite of AI-driven solutions, including virtual calling agents, call assistants, and voice agents. These tools empower organizations to manage their communication processes efficiently by automating routine and repetitive tasks, thereby enhancing productivity and customer engagement. With Ringg AI, busine
11Sight gives you access to virtual offices and conference rooms to hold you meetings - Use vMeet rooms as a virtual office - Create dedicated or shared offices, or instant rooms - Schedule and host online video meetings - Secure your rooms with passwords - Track progress and productivity with meeting timers - Take notes on important action items during the meeting - Multitask with picture in picture mode - Get back to what matters the most after the meeting with
Epic develops software to help people get well, help people stay well, and help future generations be healthier.