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ServiceNow Store Apps reviews by real, verified users. Find unbiased ratings on user satisfaction, features, and price based on the most reviews available anywhere.

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    G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
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    (1,974)4.5 out of 5
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    As a leading global provider of remote connectivity solutions, TeamViewer empowers users to connect anything, anywhere, anytime. The company offers secure remote access, support, control, and collaboration capabilities for online endpoints of any kind. By innovating with cutting-edge yet easy-to-deploy Augmented Reality (AR) and Internet of Things (IoT) implementations, the company enables businesses of all sizes to tap into their full digital potential. TeamViewer has been activated on more tha

    (877)4.2 out of 5
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    NICE inContact is the cloud contact center software leader with the world’s #1 cloud customer experience platform. NICE inContact CXone™ combines best-in-class Omnichannel Routing, Analytics, Workforce Optimization, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE inContact’s solution empowers organizations to provide exceptional customer experiences by acting smarter and responding faster to consumer expectations. NICE inContact’s DEVone developer program is an extensive

    (1,149)4.4 out of 5
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    Talkdesk is an enterprise cloud contact center empowering companies to make customer experience a true competitive advantage. With enterprise-class performance and consumer-like experience, Talkdesk empowers you to adapt your contact center to the evolving needs of your customers and teams. The results? Increased productivity, higher customer satisfaction, more cost savings and great customer experience. It is the fastest growing cloud contact center solution with over 1800 customers in over 75

    (973)4.5 out of 5
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    Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance of applications, the underlying infrastructure and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That’s why many of the world’s largest enterprises trust D

    (572)4.5 out of 5

    PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lu

    (256)4.4 out of 5
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    xMatters helps enterprises prevent, manage and resolve IT incidents. xMatters industry-leading Service Availability platform prevents IT issues from becoming big business problems. Large enterprises, small workgroups, and innovative DevOps teams rely on its proactive issue resolution service to maintain operational visibility and control in today’s highly-fragmented IT environment. xMatters provides toolchain integrations to hundreds of IT management, security and DevOps tools. xMatters is the

    (210)4.2 out of 5
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    Entry Level Price:Start a free trial

    AppDynamics, a part of Cisco, is the world’s #1 Application Performance Monitoring (APM) solution and AIOps platform. AppDynamics is a full-stack, business centric AIOps platform that helps technologists prevent digital performance issues by monitoring cloud-native technologies and traditional infrastructure to understand exactly what drives user experiences and impacts the bottom line for businesses. Founded in 2008 and acquired by Cisco in 2017, AppDynamics is the only company building the C

    (36)4.4 out of 5
    Entry Level Price:$22 /asset*

    InsightVM is Rapid7’s vulnerability risk management offering that advances security through cross-department clarity, a deeper understanding of risk, and measurable progress. By informing and aligning technical teams, security teams can remediate vulnerabilities and build Security into the core of the organization. With InsightVM, security teams can: Gain Clarity Into Risk and Across Teams Better understand the risk in your modern environment so you can work in lockstep with techn

    (334)4.5 out of 5
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    Monitoring is an essential tool that can unlock new pathways to growth. At LogicMonitor, we expand what’s possible for businesses by advancing the technology behind them. We seamlessly monitor infrastructures, empowering companies to focus less on problem solving and more on evolution. We turn on a complete view in minutes, turn the dial from maintenance to innovation and turn the corner from sight to vision. Join us in shaping the information revolution. Specialties: network monitoring, serve

    (24)4.3 out of 5

    With IdentityNow, the modern SaaS identity governance solution, you can control security, compliance, and growth. Empower your employees while securing ALL of your digital identities as they access ALL applications and ALL data across your hybrid IT environment.

    (275)4.2 out of 5

    Splunk is a software platform for machine data that enables customers to gain real-time Operational Intelligence.

    The Okta Identity Cloud for ServiceNow application is the fastest and easiest way to integrate the Okta Identity Cloud with ServiceNow. This app brings the power and flexibility of Identity and Lifecycle management from Okta to ServiceNow in an easy to use package which integrates seamlessly into the existing ServiceNow identity provider framework.

    (15)4.5 out of 5

    Glance enables your enterprise service, sales, and training agents to see and show anything, on-screen, instantly, with customers or prospects. Glance lets your agent be seen by the customer or prospect -- on-screen, via 1-way video -- to build trust and humanize your brand. Glance is perfect for industries like financial services, insurance, healthcare, retail, travel, and technology, because our solutions are purpose-built to comply with the most rigorous privacy and security requirements.. Gl

    (110)4.6 out of 5

    LogMeIn Rescue is a powerful, easy-to-use remote support solution for PCs, Macs, mobile devices, and more. Rescue is built to serve teams of all sizes, from small helpdesks to the world's largest support organizations, and everyone in between. Rescue helps you provide technical support to your employees, your customers, or both, with a solution that is fast, reliable, flexible, and easy to use.

    The IBM Resilient Security Orchestration, Automation and Response (SOAR) Platform is the leading platform for orchestrating and automating incident response processes. IBM Resilient SOAR Platform quickly and easily integrates with your organization’s existing security and IT investments. It makes security alerts instantly actionable, provides valuable intelligence and incident context, and enables adaptive response to complex cyber threats.

    (11)4.6 out of 5

    QC is a non-invasive cloud-based software that provides code analysis and development governance for your low-code cloud platforms allowing companies to deliver better and quicker.

    (12)4.4 out of 5

    AutomationEdge Hyperautomation Platform is an integrated approach to enable digital transformation across business functions. It combines the elements of automation, Artificial Intelligence, ETL, Machine Learning, integration and smart analytics to enable end-to-end workflows that go beyond RPA. AutomationEdge helps organizations automate not only mundane, repetitive, rule-based tasks but also complex, cross-functional tasks across the enterprise whether in the front office, middle office or

    (46)4.5 out of 5

    Nexthink is the leader in digital employee experience management software. The company gives IT leaders unprecedented insight into employees’ daily experiences of technology at the device level – freeing IT to progress from reactive problem solving to proactive optimization. Nexthink enables its more than 1,000 customers to provide better digital experiences to more than 10 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

    (14)4.7 out of 5

    Have you ever exported data from ServiceNow to an outside tool to create presentation quality reports? Have you been trying to find a way to tell stories with your ServiceNow data? Have you found your organization trying to offer data visualizations to end-users or customers in the Service Portal or outside of the traditional "itil" view? Do you have the need to display ServiceNow data on a wall monitor? Have you ever needed to create a custom chart but couldn't justify the amount of time it wou

    (11)3.9 out of 5

    Nuvolo Enterprise Asset Management (EAM) provides secure and integrated operational technology management that empowers business agility and growth.

    (30)4.2 out of 5
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    Enterprise companies across the world modernize their communications with employees and customers with 3CLogic’s Cloud Contact Center Platform. Built on Amazon Web Services (AWS), the solution provides advanced and scalable speech-enabled offerings for leading CRMs systems of record and service management platforms including ServiceNow, Microsoft Dynamics, SAP, SugarCRM and Salesforce. With deployments on four continents and a growing base of Global 2000 clients, 3CLogic drives digital transfo

    (7)4.8 out of 5

    Best Practice Engine (BPE) not only identifies your current deficiencies, it also allows you to monitor and control development activities to proactively improve the quality of your system and support ongoing efforts to improve the system over time.

    (13)4.0 out of 5

    BigPanda Autonomous Operations platform helps IT Ops, NOC and DevOps teams detect, investigate, and resolve IT incidents faster and more easily than ever before. Powered by Open Box Machine Learning, BigPanda correlates IT noise into insights, automates incident management, and unifies fragmented IT operations. Customers such as Intel, TiVO, Turner Broadcasting and Workday rely on BigPanda to reduce their operating costs, improve service availability and performance, and de-risk and accelerate t

    (89)4.6 out of 5
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    Celonis believes that every company can unlock its full execution capacity. Powered by its market-leading process mining core, the Celonis Execution Management System provides a set of instruments and applications, with a developer studio and platform capabilities for business executives and users. The Celonis EMS offerings help companies manage every facet of execution management from analytics, to strategy and planning, management, actions and automations. Celonis has thousands of customers in

    Focusing on the customer in this way changes IT. Rather than targeting discrete technical outcomes, focus shifts to end-to-end – going from customer request to outcome. The concept of a Service Owner arises as people begin to accept responsibility for what the customer wants and how the customer measures that, without excuses.

    ManageEngine Mobile Device Manager Plus is an Enterprise Mobility Management (EMM) solution that gives enterprises the ability to harness the power of mobility. Improve employee productivity without compromising on enterprise security with features like mobile device management, application management, email management and device containerization. Available as both an on premise as well as a cloud offering, MDM has been developed keeping user demands and IT security requirements in mind.

    Perspectium solves the problem of data and process silos by integrating context-aware information in real-time through a complete, end-to-end service. For ServiceNow customers, we enable seamless service delivery within IT organizations and across service providers, and also provide highly flexible migration of data. Perspectium provides always-current, secure integration solutions as managed cloud services allowing developers to focus on other digital transformation priorities.

    (26)4.8 out of 5

    Get the Right Answers to the Right People at the Right Time. RightAnswers increases IT help desk and customer service agent productivity, and improves employee and customer experience with a centralized knowledge hub to create, maintain, and find relevant information quickly.

    (174)4.3 out of 5
    Optimized for quick response
    Entry Level Price:$59 per user / month

    Skedulo builds deskless productivity software for the 80% of global workers who don’t work in a traditional office setting. From employees in fixed location facilities to mobile field workers on the frontline, deskless workers number 2.7 billion worldwide. DHL, Sunrun, The American Red Cross and hundreds of other organizations have used Skedulo’s Deskless Productivity Cloud to book over 5M appointments worldwide. The Skedulo Deskless Productivity Cloud helps organizations greatly simplify sched

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    Check out the G2 Grid® for the top ServiceNow Marketplace Apps products. G2 scores products and sellers based on reviews gathered from our user community, as well as data aggregated from online sources and social networks. Together, these scores are mapped on our proprietary G2 Grid®, which you can use to compare products, streamline the buying process, and quickly identify the best products based on the experiences of your peers.
    Leaders
    High Performers
    Contenders
    Niche
    Glance
    NICE inContact
    AppDynamics
    Dynatrace
    TeamViewer
    Splunk Enterprise
    SailPoint
    Talkdesk
    LogicMonitor
    LogMeIn Rescue
    PagerDuty
    xMatters
    IBM Resilient Security Orchestration, Automation and Response (SOAR) Platform
    Okta Identity Cloud for Security Operations for ServiceNow
    InsightVM (Nexpose)
    Quality Clouds
    Microsoft Teams Notifications
    Market Presence
    Satisfaction