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PagerDuty

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972 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.5
Serving customers since
2009

Profile Name

Star Rating

689
250
27
3
3

PagerDuty Reviews

Review Filters
Profile Name
Star Rating
689
250
27
3
3
Verified User
G
Verified User
08/03/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Reliable On-Call Alerting with AIOps Benefits

I like using PagerDuty for its reliability, as it ensures that we don't miss major critical issues. I use it mainly for on-call schedules and catching alerts when things go wrong in the infrastructure. I find the AIOps and noise reduction features valuable. The setup was pretty simple, which I appreciated.
Verified User in Marketing and Advertising
IM
Verified User in Marketing and Advertising
08/03/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Easy-to-Use Urgent Agent Pings with a Great Mobile App

Useful way to ping agents urgently for cases based on severity. UI in browser is easy to use. Integrated mobile application is great for agents who are away from the office to keep up-to-date.
Sofia V.
SV
Sofia V.
IT & Cybersecurity | Co-inventor of Universal Dynamic Authentication System | Host of Ask Me Anything Cyber | CTF Administrator | Member Nasdaq Entrepreneurial Center
07/28/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Powerful Incident Response, But Advanced Setup Takes Time

What I like best about PagerDuty is how it streamlines incident response and ensures the right people are notified immediately when critical issues occur. The alerting and escalation policies are highly customizable, making it easy to manage on-call rotations without worrying that important incidents will be missed.

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HQ Location:
San Francisco, CA

Social

@pagerduty

What is PagerDuty?

In an always-on world, teams trust PagerDuty to help them deliver an optimal digital experience to their customers, every time. PagerDuty is the central nervous system for a company’s digital operations. We identify issues and opportunities in real-time and bring together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 18,000 businesses rely on PagerDuty to help them continually improve their digital operations—so their teams can spend less time reacting to incidents and more time building for the future.Dutonians believe that we are a part of a bigger movement of businesses being built to benefit everyone—the customer and the employee, as well as our community. We are go-getters fueled by the fire to reinvent how people and companies work together. We take the lead and get creative to be first in the hearts of our customers. Whether it’s keeping the world on or changing it entirely, Dutonians are fueled by the fire to reinvent how people and companies work together to deliver in real-time, across the globe.Join us to lead uncharted efforts and reinvent how companies run.

Details

Year Founded
2009
Ownership
NYSE: PD