PagerDuty

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983 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.5
Serving customers since
2009

Profile Name

Star Rating

699
250
28
3
3

PagerDuty Reviews

Review Filters
Profile Name
Star Rating
699
250
28
3
3
Verified User
U
Software Engineer
Small-Business (50 or fewer emp.)
4.5/5

PagerDuty effectively manages incident dispatcher flows and integrates seamlessly with existing monitoring tools. The AI engine's ability to group redundant alerts enhances the overall efficiency of on-call schedules.

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Summarized using AI
RD
Rowan D.
Software EngineerSmall-Business (50 or fewer emp.)
11/04/2026
Validated Reviewer
Verified Current User
Review source: Organic

PagerDuty organizes on-call schedules and incident alerts

The integration ecosystem connects our monitoring stack directly to escalation policies. The mobile app performance ensures developers receive critical push notifications immediately during late-night outages.
Thakur Anjali R.
TR
Thakur Anjali R.
Software EngineerInformation Technology and ServicesSmall-Business (50 or fewer emp.)
11/02/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Easy On-Call Rostering for 24/7 Response, with Room to Improve Alert Grouping

I like PagerDuty’s on-call rosters. They make it easy to manage my team when we need 24/7 or shift support. It’s easy and interactive to manage the team’s tasks and timings, and I can easily manage the week-off plan. The setup was very easy. I also use PagerDuty for emergency incident response when servers are unavailable outside working shifts or after office hours.

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HQ Location:
San Francisco, CA

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What is PagerDuty?

In an always-on world, teams trust PagerDuty to help them deliver an optimal digital experience to their customers, every time. PagerDuty is the central nervous system for a company’s digital operations. We identify issues and opportunities in real-time and bring together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 18,000 businesses rely on PagerDuty to help them continually improve their digital operations—so their teams can spend less time reacting to incidents and more time building for the future.Dutonians believe that we are a part of a bigger movement of businesses being built to benefit everyone—the customer and the employee, as well as our community. We are go-getters fueled by the fire to reinvent how people and companies work together. We take the lead and get creative to be first in the hearts of our customers. Whether it’s keeping the world on or changing it entirely, Dutonians are fueled by the fire to reinvent how people and companies work together to deliver in real-time, across the globe.Join us to lead uncharted efforts and reinvent how companies run.

Details

Year Founded
2009
Ownership
NYSE: PD