11Sight Reviews & Product Details

At 11Sight, we are redefining customer interactions with AI-powered conversational agents that handle customer inquiries, book appointments, and close sales without human intervention—24/7, across all channels. Our conversational AI Agents serve as the first point of contact for customer and prospect conversations. They work with their human counterparts, either resolve the customer requests or escalate them as appropriate. They are built to answer and to ask questions to drive desired outcomes. They reduce costs, increase revenues, and customer satisfaction. We are in production with hundreds of dealers and growing fast. A dealership using 11Sight’s AI Service Assistant reported: ✔ All customer calls handled 24/7 with no wait time, improving customer satisfaction ✔ Appointments and service revenue doubled ✔ Routine tasks fully automated, load on team members significantly reduced With our existing customers and sales channels, we expect to exceed $2.5M ARR by the end of 2025. 11Sight is a Delaware C-Corp founded by two Bay Area veteran entrepreneurs, Aleks Gollu and Farokh Eskafi. They have two positive exits each, one together. We have three patents and a fourth pending.

Seller

11Sight

Languages Supported

German, English, French, Turkish

Product Description

11Sight gives you access to virtual offices and conference rooms to hold you meetings - Use vMeet rooms as a virtual office - Create dedicated or shared offices, or instant rooms - Schedule and host online video meetings - Secure your rooms with passwords - Track progress and productivity with meeting timers - Take notes on important action items during the meeting - Multitask with picture in picture mode - Get back to what matters the most after the meeting with a photo of a loved one

Overview by

Aleks Gollu (Founder, CEO at 11Sight - Video Communication Made Easy)

Discussions

11Sight Community

Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

Return on Investment

4 months

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11Sight Media

11Sight Demo - Nail that first meeting with 11Sight.

11Sight provides an inbound video call and customer engagement platform designed to reduce the distance between prospects and customers and businesses to one click. That's because 11Sight has reduced the digital communication address of a user or business to an URL. Similar to a website a...

11Sight Demo - Frictionless customer engagement.

Removing friction and unnecessary steps from your buying process, improving your customer experience, and delivering more and faster wins.

11Sight Demo - All it takes is one click from any online channel.

Convert more qualified leads and nail that first meeting with 11Sight. #1 Inbound Video Call and Customer Engagement Platform for Revenue Teams.

11Sight Demo - Simultaneous and Group Ringing

Simultaneous ringing enables multiple phones to ring at the same time when a call comes in. Once the call gets answered, the ringing will stop on the other lines and the information will be recorded in the system.

All video calls are end-to-end encrypted. Connect and engage with the peace of mind that your calls are secure.

Add a smart button to any website and allow your website visitors to connect with your team with one click from any page. You can even use the button to capture lead data, add external applications, and provide one-click video, audio, and chat interactions for your website visitors. Increas...

11Sight Reviews (51)

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Shahrukh k.

support advisor

Mid-Market (51-1000 emp.)

12/10/2025

"Its Love, 11sight A Perfect Experience"

5/5

What do you like best about 11Sight?

i love everything the most I love about 11Sight is how easy it makes connecting with customers. It lets you jump straight into video calls or chats right on your website, without any hassle. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

There is nothing to dislike as its already the good i love 11sight forever :) Review collected by and hosted on G2.com.

Rahul S.

Digital marketing executive

Mid-Market (51-1000 emp.)

10/10/2025

"Easy way to connect with clients instantly"

5/5

What do you like best about 11Sight?

Sight is a useful platform for instant video calls and

customer communication. It helps connect with clients

directly through links, without any complicated setup. The

interface is simple, and it saves a lot of time compared to

traditional meeting tools. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

Need some improvement and easy to work for us Review collected by and hosted on G2.com.

Yash K.

Director

Small-Business (50 or fewer emp.)

5/2/2025

"Loved the 11Sight AI Agent"

5/5

What do you like best about 11Sight?

I have implemented 11sight AI agent in my car dealership to automate the service appointment, so far it has given us over 83% appointment booking rate without requiring human assistance. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

so far there is no negative comment on it. Review collected by and hosted on G2.com.

Jui N.

Small-Business (50 or fewer emp.)

3/28/2024

"I’m loving it so far"

5/5

What do you like best about 11Sight?

I am really impressed with its ability to instanly qualify the leads and connect wth them via Just-in-time video call. This has resulted in increased customer satisfaction ultimately leading to revenue growth. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

So far I have not experienced anything that I dislike about 11Sight, It has helped a lot in increasing our user-base and revenue. Review collected by and hosted on G2.com.

What problems is 11Sight solving and how is that benefiting you?

We are getting around 100K website visitors a month and identifying the potential customer out of them has been a real challenge for us, then we came across 11Sight that allows to instantly qualify the leads which often consumes considerable Sales team time. By enabling instant video calls, this tool allow us to engage directly with potential customers, with more persoanlized information. Review collected by and hosted on G2.com.

Evangel L.

Small-Business (50 or fewer emp.)

3/20/2024

"Innovative communication platform to boost the sales qualified leads"

5/5

What do you like best about 11Sight?

I have used it for my company and I got really impressed by its ability to instantly qualify the leads and connect them via Just-in-time video calls and how it helped to double our sales qualified leads and keeping our AEs busy doing the actual sales not operation work. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

I haven't had the negative experience so far so don't have anything to share at the moment Review collected by and hosted on G2.com.

What problems is 11Sight solving and how is that benefiting you?

As a business leader, I always get worried when we loose the potential customer to competitors, I am really thankful to 11Sight that instantly allows us to connect with qualified leads instantly and provide the up to date information during the calls so we don't miss a single thing to make call more personalised. Review collected by and hosted on G2.com.

YASH K.

Small-Business (50 or fewer emp.)

3/6/2024

"Best platform for Instant Lead Qualification and Engagement"

5/5

What do you like best about 11Sight?

I really liked the AI Chatbot of 11sight which allows to instantly qualify the leads and connect with them thorugh Jsust-in-time video calls. we have seen increased conversion rate and overall ROAS of our marketing campaigns. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

So far, I have not experienced anything negative about 11Sight, that I share particular in terms of instant lead qualification and engagement. Review collected by and hosted on G2.com.

What problems is 11Sight solving and how is that benefiting you?

11Sight is primarily solving the problem of slow lead response times, streamlining the process for instant qualification and engagement. Since slow response lead the potential customer going to competitors. Also This significantly improves the sales efficiency in connecting with prospects in real-time Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

3/5/2024

"11Sight's Instant Connection and CRM Integration"

5/5

What do you like best about 11Sight?

I really liked the 11Sight's seamless integration with CRM platforms that gives the real time info while you in the call and its one-click video call feature, which allows to instantly connect to qualified leads via live chat. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

So far, I haven't found anything negative that I can share here Review collected by and hosted on G2.com.

What problems is 11Sight solving and how is that benefiting you?

11Sight is solving the problem of slow and inefficient lead engagement by providing Just-In-Time Video call feature. This results in faster, more personalized communication with potential clients.

Also This further enables instant connection with leads, reducing wait times and improving customer satisfaction. Review collected by and hosted on G2.com.

Paul G. P.

Managing Partner

Small-Business (50 or fewer emp.)

6/2/2023

"Using 11Sight for communication with our investor network"

5/5

What do you like best about 11Sight?

11Sight is easy to implement and allows me and my team at Danube Angels to communicate fast and simply with all members of our network. For acquiring new members, we are set up so that an available team member is instantly ready to answer questions and hence, form a level of trust. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

No downsides we know of and we recommend 11Sight without reservations. Review collected by and hosted on G2.com.

What problems is 11Sight solving and how is that benefiting you?

Our team works from many different places, and availability is often not too transparent. By connecting all relevant team members to a single call point, always one consultant can answer instantly. Members and interested persons don´t have to wait for an answer; we benefit by working more efficiently with leads. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

12/21/2023

"Helped us converting more customers"

5/5

What do you like best about 11Sight?

I appreciate 11Sight's one-click video calling feature the most, as it significantly enhances customer engagement and streamlines the sales process. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

Currently, there's nothing about 11Sight that I dislike. It meets my needs effectively with its efficient and user-friendly features. Review collected by and hosted on G2.com.

Gabriel B.

Marketing Lead

Small-Business (50 or fewer emp.)

5/25/2023

"The #1 Solution to reduce "no-shows" from our team"

5/5

What do you like best about 11Sight?

11Sight is changing the speed to lead game by enabling us to qualify prospects easily while chatting with leads right now when they are hot, not when they are disinterested after a few days. As a BDR agency, every lead counts so we're using 11Sight to make sure prospects can chat quickly with us. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

I have nothing to dislike but some improvements can be done to the UI of the dashboard. Review collected by and hosted on G2.com.