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Bot Platforms reviews by real, verified users. Find unbiased ratings on user satisfaction, features, and price based on the most reviews available anywhere.

Best Bot Platforms Software

    Bot platforms are tools used to build and deploy interactive chatbots. Companies utilize the tools to create intelligent, conversational bots to interact with customers and help provide information to users. These platforms provide development tools such as frameworks and API toolsets for customizable bot creation. These bots tend to be scalable to serve on multiple communication platforms and across multiple devices simultaneously. Some offer advertising and payment features as well. These tools also provide maintenance features to combat issues that arise after publishing.

    Many bot platfoms are built on top of artificial intelligence and machine learning products for advanced performance and analytics. They also utilize natural language processing (NLP) tools to interperet text and interact with AI platforms.

    To qualify for inclusion in the Bot Platforms category, a product must:

    Provide bot deployment capabilities
    Provide bot development frameworks
    Allow users to define behaviors and program responses
    Provide users with tools for performing maintenance and updates to published bots.

    Top 10 Bot Platforms Software

    • IBM Watson Assistant
    • ManyChat
    • TARS
    • Yellow Messenger Platform
    • Rulai
    • SnatchBot
    • Qualified
    • Lex
    • Google Cloud Dialogflow
    • Chatfuel

    Compare Bot Platforms Software

    G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
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    (160)4.4 out of 5
    Optimized for quick response
    Entry Level Price:Free

    Watson Assistant is a conversation AI platform that helps you provide customers with fast, straightforward and accurate answers to their questions, across any application, device or channel. By automating responses to common inquiries, Watson Assistant reduces the burden on your agents and the risk of disruption during peak times. This lets your agents focus on complex use cases – not repetitive responses – and helps customers resolve issues through web chat, messaging or voice day or night. Mo

    (102)4.6 out of 5
    Entry Level Price:$0

    ManyChat is the #1 platform for Chat Marketing in the world. Starting in 2016, ManyChat has been used by hundreds of thousands of businesses worldwide for automating their Facebook Messenger Experience for their FB pages. With the ability to send SMS and Email now directly through ManyChat, businesses can create full automation sequences and reach their customers across multiple platforms. This is what Chat Marketing is and what ManyChat is.

    (104)4.7 out of 5

    Tars is a chatbot platform that allows you to build conversational workflow to talk to users clicking on your PPC/Paid campaigns. Tars web-based chatbots replace your static landing pages (forms) to give your users a conversational post-click experience and help you get 2x-3x higher conversion rates.

    (49)4.5 out of 5

    Yellow Messenger is positioned for enterprises with large customer/employee base, who need to automate their internal/external communication, and want a consolidated enterprise virtual assistant strategy; Yellow Messenger is a conversational AI platform that builds virtual assistants at scale, to positively impact CSAT, NPS, Revenue growth and Savings. Unlike DIY/vertical chatbot solutions, our platform is for an enterprise looking to scale efficiency in one to many areas of business.

    (62)4.5 out of 5
    Optimized for quick response

    Rulai's Conversational Computing Platform is the most advanced all-in-one Conversational AI platform in the market, designed to accelerate time-to-value. Companies can use Rulai to build sophisticated Virtual Assistants and Chatbots in record time with minimal coding or AI knowledge. Rulai's proprietary S.A.F.E. methodology ensures that Conversational AI projects can be managed on tight schedules and deliver on the KPIs. S.A.F.E. stands for Smart - Action Oriented - Fast Learner - Extensible. -

    (32)4.7 out of 5

    SnatchBot is a bot builder platform designed to add multi-channel messaging to any system.

    (58)4.9 out of 5
    Entry Level Price:$1,200/month

    Qualified is the live chat, chatbot, and conversational marketing platform for companies that use Salesforce. Enterprise sales and marketing teams at leading B2B brands trust Qualified to grow their sales pipeline by turning their greatest untapped marketing asset — their website — into a selling machine through real-time conversations with top visitors and their target accounts. Qualified is the only conversational marketing platform designed to work seamlessly with complex Salesforce configu

    (28)4.3 out of 5

    Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amaz

    (37)4.3 out of 5

    Google Cloud Dialogflow is an end-to-end development suite for building conversational interfaces for websites, mobile applications, popular messaging platforms, and IoT devices.

    (20)4.5 out of 5

    Chatfuel is the leading no-code chatbot platform for Facebook, Instagram, and Messenger. Generate leads, personalize sales, and answer FAQ's with Chatfuel. Build your bot now:

    (13)4.5 out of 5
    Entry Level Price:Free 50 Sessions/month

    Online chatbot platform that lets businesses design, develop and train chatbots visually for Messenger and Websites.

    (10)4.9 out of 5

    Voicefront is a SaaS platform for e-commerce merchants, which uses proprietary conversational AI technology, to enable merchants to have their own voice store, and sell their products via voice, using device virtual assistants such as: Alexa and Google Assistant

    (15)4.6 out of 5
    Entry Level Price:$50 per month

    ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels. Create chatbots in minutes with diverse templates and automate key tasks right away. Easily drag-and-drop new elements to adapt any template to your needs. ChatBot is ready to work out of the box, while AI algorithms help you improve responses over time. Design smooth conversational experiences to build better relationships with your customers. Send dynamic responses that encourage customers to chat and

    (14)4.0 out of 5

    Azure Bot Service enables developers to create conversational interfaces on multiple channels while Language Understanding (LUIS) helps developers create customized natural interactions on any platform for any type of application, including bots.

    (12)4.8 out of 5
    Entry Level Price:€29 NA Month

    Joonbot is a no-code and easy-to-use chatbot builder. With Joonbot, you can guide, collect and push information to your audience in no time. Some use cases: Get more qualified leads Increase sales Speed up customer resolutions

    (12)4.8 out of 5 provides a platform where anybody can build a chatbot using simple drag & drop templates. These chatbots can collect data from website visitors by asking scripted questions - 24/7, fully on auto-pilot.

    (11)4.1 out of 5
    Entry Level Price:$99 /month

    SLINGR is a CRM software for Slack Teams love that integrate with Google Contacts and Calendar, it track projects, notes and follow up items without leaving chat.

    (15)3.8 out of 5

    Odus™ allows people to create human-like chatbots and fully automated customer support and service. Own AI technology with an understanding of the context of the dialogue makes it possible to create flexible dialog flows using visual Dialog Builder. Odus is a cross-platform solution that works with Messenger, WhatsApp Business API, Telegram, Viber. Also, you can use Widget, Landing Bot or connect Odus to your system via Chat API. Now chatbot can become a full-fledged employee of your company

    WhatsApp Chatbot & Business Solutions is a platform that on-boards businesses on WhatsApp and lets them create chat-flows for complex use cases. The platform can be leveraged to create WhatsApp chatbots for lead generation, customer support, e-commerce orders, booking of service, nurturing leads, sending notification and more Full description * is a cloud-based marketing automation solution that helps small to large businesses deliver personalized customer experience via

    (248)4.0 out of 5

    The Now Platform delivers a System of Action for the enterprise. Using a single data model, it makes it easy to create contextual workflows and automate business processes. The platform's Intelligent Automation Engine combines machine learning with automated actions to dramatically reduce costs and speed time‑to‑resolution.

    (12)4.8 out of 5

    Spectrm automates one to one conversations at scale that engage and convert your customers in real-time. From disruptors to Fortune 100 companies, business rely on Spectrm’s bot marketing tools, conversational AI and customer success to accelerate their marketing funnel with chatbots their customers love.

    Engati is one of the best free chatbot platforms to build your own bot. It takes just 10 minutes and no coding or programming. It is available on 14 different platforms - WhatsApp, Messenger, Kik, Telegram, Line, Viber, Skype, Slack, Website, etc. The platform offers voice feature, contextual, intelligent paths, training, analytics, private labeling, and more. Leverage the power of machine learning, NLP & NLU to design your very own chatbot. Get started with Engati today!

    (4)4.4 out of 5

    Azure QnA Maker API is a free, easy-to-use, REST API and web-based service that trains AI to respond to user's questions in a more natural, conversational way.

    (4)4.8 out of 5
    Entry Level Price:from $600

    Automate pre-sale and post-sale customer service requests with a smart chatbot integrated with the software you already use. Create, update, train, and analyze the chatbots results on the go with a simple interface. Send broadcast messages to your customers and measure results with in-depth statistics in a few clicks. Add a customizable Live Chat widget to support your visitors when they need you. Let your team better organize the workflow and manage customer support requests in one place.

    (4)4.1 out of 5

    Flowxo allows you to build, host & manage bots in one platform.

    (3)5.0 out of 5
    Entry Level Price:€49 1000 USER MONTH

    Instantly engage your audience on messaging apps or on your site 24/7. Capture key information and personalize conversations. Guide your prospects in a personalized buying process.

    (4)5.0 out of 5
    Entry Level Price:0 250 conversation/mo

    MindBehind is a conversational A.I management platform, helps non-technical teams to build, launch and growth their chatbots and virtual assistants in a single platform. MindBehind supplies brands of all sizes and different industries, such as Avis, Budget, Phillip Morris International, Renault, with easy to use solutions that help improve customer experience. Chatbots or virtual assistants built with MindBehind can be added to websites, mobile apps, social media interfaces, like Facebook Messe

    (3)4.3 out of 5

    Mio Universal Channels solves a common problem that exists today—too many siloed messaging apps. Contacts from different companies can use universal channels to chat, share files, and edit messages—all from their tool of choice. Mio helps teams chat better together in Slack, Microsoft Teams, & Webex Teams. Try Mio for free by creating your first universal channel today.

    (43)4.5 out of 5

    All-in-one lead generation & sales acceleration platform that helps automate your customer acquisition with data-driven experiments, making failure impossible.

    (2)4.5 out of 5

    Bot Libre is a free open source platform for artificial intelligence, chat bots, virtual agents, live chat, and more

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    Check out the G2 Grid® for the top Bot Platforms Software products. G2 scores products and sellers based on reviews gathered from our user community, as well as data aggregated from online sources and social networks. Together, these scores are mapped on our proprietary G2 Grid®, which you can use to compare products, streamline the buying process, and quickly identify the best products based on the experiences of your peers.
    High Performers
    SLINGR for Slack
    IBM Watson Assistant
    Azure Bot Service
    Google Cloud Dialogflow
    Yellow Messenger Platform
    Market Presence