11Sight

Show rating breakdown
69 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.6
Serving customers since
2016

Profile Name

Star Rating

57
11
0
0
1

11Sight Reviews

Review Filters
Profile Name
Star Rating
57
11
0
0
1
Imperial A.
IA
Imperial A.
Small-Business (50 or fewer emp.)
09/01/2026
Validated Reviewer
Review source: Organic

Streamlined Client Communication Made Easy

I really appreciate 11Sight for improving customer communication and making it easy to contact clients through audio and video calls. I like its simple and fast connection process and allowing customers to start a video or audio conversation. The user-friendly interface and smooth calling experience stand out to me, and I find the ability to connect with customers quickly to be a significant advantage. The initial setup of 11Sight was amazing and straightforward enough for me to manage on my own.
Bavaliya A.
BA
Bavaliya A.
Python developerSmall-Business (50 or fewer emp.)
06/18/2026
Validated Reviewer
Review source: G2 invite

Instant Video Connection

I use 11Sight to connect with customers through instant video calls directly from our website. It makes communication much faster because customers can reach us without downloading any apps or going through a complicated setup process. The main benefits we've noticed are improved response times, better customer engagement, and more productive conversations. Being able to communicate face-to-face in real-time helps build trust and reduces misunderstandings. It has also made our support and sales processes more efficient, leading to a smoother experience for both our team and our customers. What I like most about 11Sight is how easy it is to use for both our team and our customers.smooth and convenient.
Preeti Y.
PY
Preeti Y.
Senior Analyst- HR Operations ConsultingEnterprise (> 1000 emp.)
05/26/2026
Validated Reviewer
Review source: G2 invite

Enhancing Customer Experience Through Live Interactions

I use 11Sight mainly for real-time customer communication and virtual interactions. It helps connect with customers quickly through video calls and live engagement without requiring complicated setup steps. What stands out the most for me is how simple and seamless the communication experience feels. The ability to connect with customers quickly through live video interactions makes conversations much more direct and effective compared to traditional back-and-forth communication. I really like the convenience of starting interactions without a complicated process, saving time for both teams and customers, making the experience more personal and engaging. I also value how it improves responsiveness, allowing issues to be handled faster because communication happens in real-time. It fits well into existing processes and helps make customer interactions more connected and efficient. The initial setup was quite smooth and easy to manage, with the onboarding experience feeling simple, user-friendly, and efficient.

About

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HQ Location:
Berkeley, US

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What is 11Sight?

11Sight is a company that provides innovative communication solutions designed to enhance customer engagement and streamline the way businesses interact with their clients. Their platform is centered on one-click video, audio, and chat communication directly from browsers, emails, or social media links, making it accessible and easy to use without the need for downloads or installations.The service offered by 11Sight is particularly beneficial for sales and customer support teams, allowing them to connect with customers instantly, improving response times, and offering a more personalized interaction. By integrating video calling into customer interaction processes, businesses can significantly enhance their service quality and efficiency, potentially increasing sales conversions and customer satisfaction tremendously.

Details

Year Founded
2016
Website
11sight.com