# Best Configuration Management Tools *By [Adam Crivello](https://research.g2.com/insights/author/adam-crivello)* Configuration management tools track changes to applications and their infrastructure to ensure that configurations are in a known and trusted state, and configuration details don’t rely on tribal knowledge of the development team. Configuration management software provides an accurate historical record of the system state, which is helpful for project management, auditing, and debugging. These tools increase efficiency and stability and visibility into changes that occur in an application and streamline a company’s change control process. These platforms also integrate with version control systems, software testing products, bug-tracking tools, and other software development tools. To qualify for inclusion in the Configuration Management category, a product must: - Record the status and changes to configuration items - Automatically configure systems to their desired state through configuration files - Track defects back to their original source, typically through version control systems - Capture release versions and keep a snapshot of a system’s current state - Be capable of rolling back configurations to previous snapshots ## Top Configuration Management Tools at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) | 4.5/5.0 (1,737 reviews) | CMDB-anchored incident and change lifecycle | "[A Reliable Platform for Managing IT Services](https://www.g2.com/survey_responses/servicenow-it-service-management-review-12951588)" | | 2 | [GitHub](https://www.g2.com/products/github/reviews) | 4.7/5.0 (2,304 reviews) | Distributed version control with CI/CD integration | "[Effortless Version Control and Collaboration with Fast, Reliable Workflows](https://www.g2.com/survey_responses/github-review-12814767)" | | 3 | [Freshservice](https://www.g2.com/products/freshservice/reviews) | 4.6/5.0 (1,290 reviews) | CMDB-anchored incident and change visibility | "[Strong visibility and control, but takes effort to get it right](https://www.g2.com/survey_responses/freshservice-review-12723378)" | | 4 | [Red Hat Ansible Automation Platform](https://www.g2.com/products/red-hat-ansible-automation-platform/reviews) | 4.6/5.0 (369 reviews) | Agentless drift remediation across heterogeneous infrastructure | "[Consistent, Scalable Automation That Boosts Stability and Efficiency](https://www.g2.com/survey_responses/red-hat-ansible-automation-platform-review-12121846)" | | 5 | [BackBox](https://www.g2.com/products/backbox/reviews) | 4.5/5.0 (179 reviews) | Multi-vendor network config backup and compliance | "[Backbox completely automated our enterprise firewall backups](https://www.g2.com/survey_responses/backbox-review-13034602)" | | 6 | [Right Click Tools](https://www.g2.com/products/right-click-tools/reviews) | 4.8/5.0 (55 reviews) | ConfigMgr-native bulk endpoint actions and automation | "[Right click tool review](https://www.g2.com/survey_responses/right-click-tools-review-12906491)" | | 7 | [AWS Config](https://www.g2.com/products/aws-config/reviews) | 4.4/5.0 (48 reviews) | AWS-native configuration drift and compliance auditing | "[Clear Visibility and Continuous Compliance Tracking with AWS Config](https://www.g2.com/survey_responses/aws-config-review-12915549)" | | 8 | [CoreView](https://www.g2.com/products/coreview/reviews) | 4.6/5.0 (116 reviews) | M365 tenant governance with delegated administration | "[Automation That Makes Bulk Tasks Effortless](https://www.g2.com/survey_responses/coreview-review-12518242)" | | 9 | [Azure Automation & Control](https://www.g2.com/products/azure-automation-control/reviews) | 4.4/5.0 (63 reviews) | Azure-native hybrid infrastructure configuration tracking | "[Azure A&C towards reconcilable management across all Azure environment](https://www.g2.com/survey_responses/azure-automation-control-review-6797442)" | | 10 | [AWS CodePipeline](https://www.g2.com/products/aws-codepipeline/reviews) | 4.3/5.0 (61 reviews) | AWS-native CI/CD pipeline automation | "[Easy-to-Understand CI/CD Setup That Feels Familiar](https://www.g2.com/survey_responses/aws-codepipeline-review-12391064)" | --- ## What Are the Most Common Questions About Configuration Management Tools? *AI-generated · Last updated: May 26, 2026* ### What is the best Configuration Management platforms for DevOps engineers reducing manual effort in large IT environments? Based on G2 reviews, [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) stands out most often for large, process-heavy environments where teams want to reduce manual effort. Reviewers consistently mention centralized workflows, automation for routing and approvals, strong incident and change processes, and broad integrations that replace scattered tools and email-based coordination. According to verified users, it helps standardize work across teams, improve visibility, and handle enterprise-scale service operations from one platform. G2 reviewers also mention that while it is powerful and highly configurable, setup and administration can become complex over time, especially when CMDB design, custom workflows, or reporting needs grow. ### Which Configuration Management platforms show the highest sustained adoption rates after initial rollout? Based on G2 reviews, the clearest signals of sustained adoption come from products reviewers describe as embedded in daily operations after rollout. ServiceNow IT Service Management is repeatedly described as a central platform for incident, change, request, and CMDB-related work, with users noting long-term use, broad workflow coverage, and continued relevance as teams scale. Freshservice also shows signs of durable adoption, especially where teams want a centralized portal, automation, and asset visibility without as much complexity. According to verified users, Right Click Tools also earns strong repeat use in endpoint-heavy support environments because it shortens common troubleshooting and deployment tasks. Across reviews, ongoing use is tied to automation, visibility, and fit with existing workflows. **Here are some of the top-rated products on G2:** - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) – used across incident, change, request, and CMDB workflows as a central long-term operations platform - [Freshservice](https://www.g2.com/products/freshservice/reviews) – adopted for centralized service requests, asset visibility, and workflow automation across teams - [Right Click Tools](https://www.g2.com/products/right-click-tools/reviews) – relied on daily for fast endpoint actions, remote support, and bulk device tasks ### Which Configuration Management platforms minimize downtime and ensure business continuity for IT departments? Based on G2 reviews, ServiceNow IT Service Management is most often associated with reducing operational disruption through centralized incident, change, and service workflows. Reviewers mention faster routing, better visibility into affected services, stronger audit trails, and CMDB-linked impact analysis that help teams respond more consistently. BackBox is also frequently connected to business continuity because users describe automated backups, versioning, restore readiness, and compliance checks for network devices. According to verified users, Freshservice helps standardize request and incident handling while improving response times and accountability. G2 reviewers mention that the common thread is centralization and automation, though setup effort can vary depending on environment complexity. **Here are some of the top-rated products on G2:** - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) – helps teams route incidents, manage changes, and use CMDB context to reduce service disruption - [BackBox](https://www.g2.com/products/backbox/reviews) – automates network backups, restore readiness, and compliance checks to support recovery and continuity - [Freshservice](https://www.g2.com/products/freshservice/reviews) – centralizes incidents, changes, and service activity to improve response consistency and visibility ### What should IT systems administrators evaluate when choosing Configuration Management for incident resolution? Based on G2 reviews, IT systems administrators should focus on how well a platform connects incident handling to configuration data, automation, and day-to-day usability. G2 reviewers mention the value of centralized ticketing, clear workflows, asset or CMDB relationships, and reporting that helps identify recurring issues and affected services. According to verified users, products are especially useful when they speed routing, improve visibility, and reduce manual coordination between teams. Reviewers also repeatedly call out setup complexity, customization overhead, and reporting limitations as practical buying factors. For incident resolution specifically, buyers should examine how easily the tool supports triage, root-cause investigation, ownership tracking, and change management without becoming overly difficult to maintain. ### What Configuration Management software relied on daily by DevOps engineers in large enterprise operations? Based on G2 reviews, daily reliance in larger environments tends to center on products that become part of operational routines rather than occasional projects. ServiceNow IT Service Management is described as a daily system for tickets, change workflows, CMDB-linked visibility, approvals, and reporting across enterprise teams. Right Click Tools is also mentioned as a frequent-use option for endpoint troubleshooting, software deployment, policy actions, and remote support tasks. According to verified users, BackBox is used consistently for scheduled backups, device configuration management, and automated network operations. G2 reviewers mention that tools earn daily use when they centralize repetitive work, reduce task switching, and let teams act quickly across many systems without depending on manual follow-up. ### What Configuration Management software that makes device management easier and quicker for IT operations teams? Based on G2 reviews, Right Click Tools is most directly associated with making device management faster for IT operations teams. Reviewers repeatedly describe one-click actions, bulk device operations, remote software installs, policy runs, client troubleshooting, and access to system information without jumping across multiple tools. According to verified users, these capabilities help shorten common support workflows and reduce repetitive administrative steps. ServiceNow IT Service Management is also mentioned for broader coordination around assets, tickets, and service workflows, while BackBox is cited for automated management of network device backups and configuration changes. G2 reviewers mention that ease improves most when a product puts routine actions, visibility, and automation in one place. ### What is most trusted Configuration Management by DevOps engineers and IT systems administrators based on user reviews? Based on G2 reviews, trust appears strongest around products users describe as dependable for critical operational workflows, visibility, and repeatable automation. ServiceNow IT Service Management is frequently trusted for incident, change, request, and CMDB-driven processes in larger organizations, especially where auditability and service consistency matter. Right Click Tools earns trust for fast endpoint actions and practical day-to-day support work, while BackBox is trusted for backup reliability, version control, and network automation. According to verified users, trust also comes from responsive support and predictable outcomes, not just broad feature depth. G2 reviewers mention that confidence drops when tools become difficult to configure, harder to troubleshoot, or less transparent in reporting and customization. **Here are some of the top-rated products on G2:** - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) – trusted for centralized incident, change, request, and CMDB-driven operations - [Right Click Tools](https://www.g2.com/products/right-click-tools/reviews) – trusted for quick endpoint troubleshooting, remote actions, and bulk management tasks - [BackBox](https://www.g2.com/products/backbox/reviews) – trusted for reliable configuration backups, restore workflows, and network automation ### What Configuration Management platforms IT teams keep using long-term past initial deployment and onboarding? Based on G2 reviews, long-term usage is most visible in products that become operational hubs after deployment. ServiceNow IT Service Management is repeatedly described as a platform teams continue using for ticketing, change processes, CMDB visibility, reporting, and cross-team workflows well beyond onboarding. Freshservice also shows durable use where organizations want ongoing structure for requests, assets, and automation with a more approachable experience. According to verified users, BackBox remains part of daily or recurring operations because automated backups, restore readiness, and policy checks continue delivering value after setup. G2 reviewers mention that sustained usage depends on whether the product remains useful in everyday work, not just whether implementation succeeds. ### Does Configuration Management navigation feel intuitive upfront or require weeks of learning investment? Based on G2 reviews, the answer depends heavily on the product and the depth of use case. ServiceNow IT Service Management is often praised for broad capability and centralized workflows, but reviewers frequently say the learning curve is real, especially when configuration, CMDB structure, reporting, or custom workflows expand. Freshservice is more often described as intuitive, fast to navigate, and easier for end users and administrators to adopt, though advanced setup still takes work. Right Click Tools also gets consistent praise for direct, practical usability in endpoint tasks. According to verified users, intuitive navigation matters, but teams also weigh whether complexity is acceptable when it supports stronger automation, visibility, and enterprise control. ### What is highest rated Configuration Management for centralizing device data and resolving IT issues in large enterprises? Based on G2 reviews, [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) is the most evident fit for centralizing device and service data while helping large enterprises resolve IT issues. Reviewers regularly mention its CMDB as a source of truth, connections between infrastructure and business services, and support for incident, change, request, and impact analysis workflows in one environment. According to verified users, that centralization improves ownership clarity, ticket routing, visibility into affected services, and overall coordination across teams. G2 reviewers mention that it can become complex to configure and administer, but for larger organizations needing broad operational control, it appears most consistently associated with enterprise-scale issue management. ## How Many Configuration Management Tools Products Does G2 Track? **Total Products under this Category:** 125 ### Category Stats (Jun 2026) - **Average Rating**: 4.33/5 (↑0.01 vs May 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Spacelift (+0.16%) - Among all products in this category, Spacelift recorded the largest rating increase compared to last month *Last updated: June 25, 2026* ## How Does G2 Rank Configuration Management Tools Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 10,100+ Authentic Reviews - 125+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Configuration Management Tools Is Best for Your Use Case? - **Leader:** [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - **Highest Performer:** [BackBox](https://www.g2.com/products/backbox/reviews) - **Easiest to Use:** [BackBox](https://www.g2.com/products/backbox/reviews) - **Top Trending:** [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - **Best Free Software:** [GitHub](https://www.g2.com/products/github/reviews) --- **Sponsored** ### CoreView CoreView is the leading SaaS platform for Microsoft 365 Tenant Resilience. Trusted by enterprises worldwide, CoreView secures the configuration, identity, and access layers of Microsoft 365—hardening tenants against attack, reducing privilege and blast radius, detecting configuration tampering, and restoring security posture after incidents. By protecting Microsoft 365 & Entra at the tenant level, CoreView ensures organisations can prevent compromise, withstand intrusion, and recover with confidence from cyber threats and operational disruption. Use Cases: 1. Tenant Resilience for Microsoft 365 2. Complex Microsoft 365 tenant management 3. Enforce governance and lifecycle management for Microsoft 365 [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=312&secure%5Bdisplayable_resource_id%5D=312&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=312&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=40320&secure%5Bresource_id%5D=312&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fconfiguration-management&secure%5Btoken%5D=25d1dd07313305cc4fb6339f08e37e0c0397ce75b1fc7142906b63c1b267aefb&secure%5Burl%5D=https%3A%2F%2Fhubs.ly%2FQ04g6Cs60&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Configuration Management Tools Products in 2026? ### 1. [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) ServiceNow IT Service Management (ITSM) is a cloud-based IT service management solution built on the ServiceNow AI Platform that helps IT organizations manage the full lifecycle of IT service delivery, from incident detection to resolution, service requests to change management, on a single platform with a unified data model. ServiceNow ITSM is used by IT teams across industries including financial services, healthcare, technology, manufacturing, and government. It is designed for organizations that need to manage high volumes of IT service requests, incidents, and changes while reducing manual effort and improving response times. Typical users include service desk agents, incident managers, change managers, problem managers, IT operations leaders, and platform administrators. Core capabilities include: 1) Incident management: Automatically classify, prioritize, route, and resolve incidents using AI. AI agents can handle routine issues end-to-end without human intervention, from password resets to common access requests, while escalating complex cases to the right team with full context attached. 2) Change management: Assess risk, automate approvals, and manage change schedules with CMDB-powered impact analysis. Standard and low-risk changes can be automated to reduce bottlenecks, while high-risk changes go through structured review workflows. 3) Problem management: Identify root causes of recurring incidents and create known error records to prevent repeat issues. Problem workflows connect directly to incident data, so patterns surface faster and fixes reach the service desk without manual handoffs. 4) Service request fulfillment: Provide employees with a self-service catalog backed by AI-powered search and a virtual agent that can resolve common requests without a ticket reaching a human agent. 5) Knowledge management: Capture, organize, and surface institutional knowledge so agents and employees can find answers faster. AI suggests relevant knowledge articles during incident handling and self-service interactions, reducing repeat work across the service desk. ServiceNow ITSM uses platform-native AI and AI agents to automate routine IT work that traditionally required manual effort such as ticket classification, assignment, initial diagnosis, and common resolutions. This is distinct from bolt-on AI tools because the AI operates on the same data model as the service management workflows, which means it has real-time access to the CMDB, incident history, change schedules, and knowledge base without requiring separate integrations. The product also connects to ServiceNow IT Operations Management (ITOM), enabling organizations to extend from reactive IT service delivery to proactive and autonomous service operations. When ITSM and ITOM run on the same platform, operational events detected in the infrastructure can automatically generate and route incidents, attach root cause context, and trigger resolution workflows, ultimately reducing the gap between when an issue occurs and when it's resolved. ServiceNow ITSM aligns with ITIL practices and supports organizations at various stages of IT maturity, whether they are consolidating from fragmented point tools or extending an existing ServiceNow deployment into AI-driven automation. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,737 **How Do G2 Users Rate ServiceNow IT Service Management?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.6/10) - **Quality of Support:** 8.6/10 (Category avg: 8.6/10) - **Ease of Admin:** 8.6/10 (Category avg: 8.5/10) - **Ease of Use:** 8.5/10 (Category avg: 8.6/10) **Who Is the Company Behind ServiceNow IT Service Management?** - **Seller:** [ServiceNow](https://www.g2.com/sellers/servicenow) - **Company Website:** https://www.servicenow.com/ - **Year Founded:** 2004 - **HQ Location:** Santa Clara, CA - **Twitter:** @servicenow (55,548 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/29352/ (35,081 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Consultant, Software Engineer - **Top Industries:** Information Technology and Services, Hospital & Health Care - **Company Size:** 66% Enterprise, 19% Mid-Market #### What Are ServiceNow IT Service Management's Pros and Cons? **Pros:** - Ease of Use (168 reviews) - Incident Management (112 reviews) - Efficiency (100 reviews) - Features (97 reviews) - Automation (85 reviews) **Cons:** - Learning Curve (72 reviews) - Expensive (60 reviews) - Complexity (56 reviews) - Limited Customization (51 reviews) - Customization Difficulty (48 reviews) ### What Do G2 Reviewers Say About ServiceNow IT Service Management? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of ServiceNow IT Service Management, which simplifies managing all service tasks in one place. - Users value the **easy-to-use platform** of ServiceNow ITSM, enabling efficient management of all service tasks in one place. - Users commend the **efficiency** of ServiceNow IT Service Management, streamlining IT service delivery and enhancing overall productivity. - Users value the **evolving features** of ServiceNow ITSM, offering customizable tools and seamless integrations for IT management. - Users appreciate the **strong automation capabilities** of ServiceNow, which significantly enhance operational efficiency and streamline IT processes. **Cons:** - Users find the **learning curve steep** , requiring significant effort and prior knowledge to effectively utilize ServiceNow ITSM. - Users find the **cost of ServiceNow IT Service Management** to be prohibitively high, especially for smaller organizations. - Users find the **complexity of configuration** challenging, particularly for smaller teams lacking ServiceNow expertise. - Users find the **limited customization** in ServiceNow ITSM can complicate data retrieval and system navigation. - Users find **customization difficult** , leading to challenges with access and a steep learning curve for the platform. #### What Are Recent G2 Reviews of ServiceNow IT Service Management? **"[ServiceNow ITSM: Seamless Automation, Customizable Workflows, and Clear Reporting](https://www.g2.com/survey_responses/servicenow-it-service-management-review-12937645)"** **Rating:** 4.5/5.0 stars *— Ramkumar H.* [Read full review](https://www.g2.com/survey_responses/servicenow-it-service-management-review-12937645) --- **"[A Reliable Platform for Managing IT Services](https://www.g2.com/survey_responses/servicenow-it-service-management-review-12951588)"** **Rating:** 4.5/5.0 stars *— Shaik S.* [Read full review](https://www.g2.com/survey_responses/servicenow-it-service-management-review-12951588) --- #### What Are G2 Users Discussing About ServiceNow IT Service Management? - [What is ServiceNow IT Service Management used for?](https://www.g2.com/discussions/what-is-servicenow-it-service-management-used-for) - 2 comments - [What is service management software?](https://www.g2.com/discussions/what-is-service-management-software) - [What features of ITIL are utilized by the ServiceNow platform?](https://www.g2.com/discussions/what-features-of-itil-are-utilized-by-the-servicenow-platform) - 1 comment - [What are the features of service management?](https://www.g2.com/discussions/what-are-the-features-of-service-management) - 1 comment - [What is ServiceNow software used for?](https://www.g2.com/discussions/what-is-servicenow-software-used-for) - 1 comment ### 2. [GitHub](https://www.g2.com/products/github/reviews) GitHub is where the world builds software. Millions of individuals, organizations and businesses around the world use GitHub to discover, share, and contribute software. Developers at startups to Fortune 50 companies use GitHub, every step of the way. **Average Rating:** 4.7/5.0 **Total Reviews:** 2,304 **How Do G2 Users Rate GitHub?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.6/10) - **Quality of Support:** 8.7/10 (Category avg: 8.6/10) - **Ease of Admin:** 8.7/10 (Category avg: 8.5/10) - **Ease of Use:** 8.7/10 (Category avg: 8.6/10) **Who Is the Company Behind GitHub?** - **Seller:** [GitHub](https://www.g2.com/sellers/github) - **Year Founded:** 2008 - **HQ Location:** San Francisco, CA - **Twitter:** @github (2,673,925 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1418841/ (6,106 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, Senior Software Engineer - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 47% Small-Business, 31% Mid-Market #### What Are GitHub's Pros and Cons? **Pros:** - Features (113 reviews) - Ease of Use (102 reviews) - Team Collaboration (102 reviews) - Collaboration (97 reviews) - Version Control (97 reviews) **Cons:** - Complexity (45 reviews) - Learning Curve (42 reviews) - Difficulty for Beginners (40 reviews) - Learning Difficulty (38 reviews) - Steep Learning Curve (34 reviews) ### What Do G2 Reviewers Say About GitHub? *AI-generated summary from verified user reviews* **Pros:** - Users value the **seamless collaboration and powerful version control** features, enhancing productivity and project management. - Users find GitHub's **ease of use** invaluable for collaboration and version control, enhancing their coding experience. - Users appreciate the **seamless team collaboration** offered by GitHub, enhancing project transparency and workflow management. - Users celebrate GitHub's **seamless collaboration** , enhancing code sharing, project transparency, and community-driven innovation. - Users value GitHub for its **effective version control** , enhancing collaboration and simplifying code tracking within projects. **Cons:** - Users find the **complexity** of GitHub challenging, especially with advanced features and managing large repositories. - Users find the **learning curve steep** , especially with CI/CD workflows and managing permissions in GitHub. - Users find the **complexity** of GitHub challenging, especially with designing CI/CD workflows and managing permissions. - Users find GitHub's interface **overly complex for newcomers** , making navigation and understanding features quite challenging. - Users find the **steep learning curve** of GitHub challenging, particularly with complex actions and permission management. #### What Are Recent G2 Reviews of GitHub? **"[Effortless Version Control and Collaboration with Fast, Reliable Workflows](https://www.g2.com/survey_responses/github-review-12814767)"** **Rating:** 5.0/5.0 stars *— Priyanshu J.* [Read full review](https://www.g2.com/survey_responses/github-review-12814767) --- **"[GitHub Makes Team Collaboration, Automation, and Code Backup Effortless](https://www.g2.com/survey_responses/github-review-13038712)"** **Rating:** 5.0/5.0 stars *— Maureen M.* [Read full review](https://www.g2.com/survey_responses/github-review-13038712) --- #### What Are G2 Users Discussing About GitHub? - [How is GitHub shaping the landscape of collaborative software development and version control?](https://www.g2.com/discussions/how-is-github-shaping-the-landscape-of-collaborative-software-development-and-version-control) - 4 comments - [What is GitHub used for?](https://www.g2.com/discussions/what-is-github-used-for) - 8 comments, 4 upvotes - [What does GitHub mean?](https://www.g2.com/discussions/what-does-github-mean) - 2 comments - [Is GitHub a CASE tool?](https://www.g2.com/discussions/is-github-a-case-tool) - [What can GitHub be used for?](https://www.g2.com/discussions/what-can-github-be-used-for) - 5 comments ### 3. [Freshservice](https://www.g2.com/products/freshservice/reviews) Freshservice by Freshworks is an AI-powered ServiceOps platform built for modern enterprises that need to move fast without sacrificing control. By unifying ITSM, ITOM, IT asset management, and enterprise service management on a single platform with a shared data layer, Freshservice eliminates the tool sprawl and visibility gaps that slow teams down - creating one source of truth across services, assets, and infrastructure. IT teams get full visibility into their environment: automated discovery, a robust CMDB for impact analysis and root cause resolution, and streamlined incident, problem, change, and major incident management. Beyond IT, Freshservice extends seamlessly to HR, finance, and facilities - giving every business team the same consistent, efficient service experience without the complexity of separate tools. Freshservice comes with a natively embedded AI layer called Freddy AI, that helps agents resolve issues faster, automates employee service requests, and gives leaders the insights they need to make better decisions. The result isn't just faster service; it's a fundamentally more proactive operation that surfaces and resolves issues before they impact employees. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,290 **How Do G2 Users Rate Freshservice?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.6/10) - **Quality of Support:** 9.0/10 (Category avg: 8.6/10) - **Ease of Admin:** 9.0/10 (Category avg: 8.5/10) - **Ease of Use:** 9.2/10 (Category avg: 8.6/10) **Who Is the Company Behind Freshservice?** - **Seller:** [Freshworks](https://www.g2.com/sellers/freshworks) - **Company Website:** https://www.freshworks.com/ - **Year Founded:** 2010 - **HQ Location:** San Mateo, CA - **Twitter:** @FreshworksInc (19,020 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/freshworks-inc/ (7,505 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, IT Director - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 61% Mid-Market, 21% Enterprise #### What Are Freshservice's Pros and Cons? **Pros:** - Ease of Use (229 reviews) - Features (116 reviews) - Automation (101 reviews) - Ticketing System (101 reviews) - Ticket Management (92 reviews) **Cons:** - Missing Features (83 reviews) - Limited Features (56 reviews) - Limited Customization (47 reviews) - Learning Curve (45 reviews) - Ticketing Issues (44 reviews) ### What Do G2 Reviewers Say About Freshservice? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **ease of use** of Freshservice, making it intuitive and user-friendly for all agents. - Users appreciate the **user-friendly interface** of Freshservice, which simplifies complex tasks while offering extensive features. - Users value the **automation capabilities** of Freshservice, enhancing efficiency and streamlining helpdesk operations. - Users value the **ease of use and efficiency** in the Freshservice ticketing system, enhancing team collaboration and tracking. - Users value the **ease of use** in ticket management, streamlining requests and enhancing team efficiency significantly. **Cons:** - Users find the **lack of essential features** in Freshservice limits its effectiveness and increases overall costs. - Users are frustrated with **limited features** in Freshservice, wishing for more quality-of-life options like those in Zendesk. - Users point out the **limited customization** options in Freshservice, requiring extensive effort for necessary modifications. - Users find a **steep learning curve** due to insufficient tutorials and the complexity of advanced features in Freshservice. - Users experience **ticketing issues** like limited features, inconvenient workflows, and clunky permissions, impacting overall usability. #### What Are Recent G2 Reviews of Freshservice? **"[Strong visibility and control, but takes effort to get it right](https://www.g2.com/survey_responses/freshservice-review-12723378)"** **Rating:** 4.5/5.0 stars *— Brooks A.* [Read full review](https://www.g2.com/survey_responses/freshservice-review-12723378) --- **"[Powerful Ticketing, SLAs, Automations, and Analytics That Boost Agent Organization](https://www.g2.com/survey_responses/freshservice-review-12805161)"** **Rating:** 4.0/5.0 stars *— Davi A.* [Read full review](https://www.g2.com/survey_responses/freshservice-review-12805161) --- #### What Are G2 Users Discussing About Freshservice? - [What is Freshservice used for?](https://www.g2.com/discussions/what-is-freshservice-used-for) - 3 comments, 1 upvote ### 4. [Red Hat Ansible Automation Platform](https://www.g2.com/products/red-hat-ansible-automation-platform/reviews) Red Hat® Ansible® Automation Platform is Red Hat's primary enterprise automation product offering., it includes all of the tooling needed for building, deploying, and managing end-to-end automation at scale. Ansible Automation Platform makes it possible for users across an organization to share, vet, and manage automation content by means of a simple, powerful, and agentless technical implementation. IT managers can provide guidelines on how automation is applied to individual teams. Meanwhile, automation creators retain the freedom to write tasks that use existing knowledge, without the operational overhead of conforming to complex tools and frameworks. It is a more secure and stable foundation for deploying end-to-end automation solutions, from hybrid cloud to the edge. Ansible Automation Platform uses an open source development model of the Ansible project to create an experience tailored to enterprise automation. This open development model connects the engineers behind Ansible Automation Platform to more than a dozen open source Ansible projects in the community. As members work together to identify and elevate the best ideas, Red Hat supports them by contributing to the code and creating products from upstream projects. View more at https://www.ansible.com/compare Ansible Automation Platform simplifies packaging and distribution while providing tested and trusted interoperability between all the components. Combined with an 18-month support life cycle, Ansible Automation Platform takes the complexity, uncertainty, and guesswork out of using upstream open source tools. With a Red Hat subscription, you get certified and validated automation content from our robust partner ecosystem; added security, reporting, and analytics; and life cycle technical support from Red Hat and Red Hat’s technology partners to scale automation across your organization. And you’ll get expert knowledge gained from our success with thousands of customers. **Average Rating:** 4.6/5.0 **Total Reviews:** 369 **How Do G2 Users Rate Red Hat Ansible Automation Platform?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.6/10) - **Quality of Support:** 8.3/10 (Category avg: 8.6/10) - **Ease of Admin:** 8.8/10 (Category avg: 8.5/10) - **Ease of Use:** 8.7/10 (Category avg: 8.6/10) **Who Is the Company Behind Red Hat Ansible Automation Platform?** - **Seller:** [Red Hat](https://www.g2.com/sellers/red-hat) - **Year Founded:** 1993 - **HQ Location:** Raleigh, NC - **Twitter:** @RedHat (300,769 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3545/ (19,413 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, DevOps Engineer - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 48% Enterprise, 36% Mid-Market #### What Are Red Hat Ansible Automation Platform's Pros and Cons? **Pros:** - Automation (56 reviews) - Automation Efficiency (47 reviews) - Ease of Use (41 reviews) - Easy Integrations (37 reviews) - Task Automation (37 reviews) **Cons:** - Learning Curve (16 reviews) - Learning Difficulty (16 reviews) - Complexity (15 reviews) - Complex Setup (12 reviews) - Automation Issues (10 reviews) ### What Do G2 Reviewers Say About Red Hat Ansible Automation Platform? *AI-generated summary from verified user reviews* **Pros:** - Users value the **simplification of complex IT tasks** through Red Hat Ansible Automation, enabling efficient automation across environments. - Users value the **automation efficiency** of Red Hat Ansible Automation Platform, enabling streamlined execution of complex IT tasks. - Users appreciate the **user-friendly interface** of Red Hat Ansible Automation Platform, simplifying complex IT tasks significantly. - Users appreciate the **easy integrations** of Red Hat Ansible Automation Platform, simplifying automation in diverse IT environments. - Users value the **efficient task automation** of Red Hat Ansible, simplifying complex IT processes across environments. **Cons:** - Users experience a **steep learning curve** with Ansible, requiring a mindset shift and navigation through complex interfaces. - Users face a **learning difficulty** with Ansible, requiring a mindset change and effort to overcome initial challenges. - Users find the **complexity** of Red Hat Ansible Automation Platform challenging, particularly with licensing and navigation. - Users find the **complex setup** process challenging, especially due to difficult dependency management in isolated environments. - Users often face **automation issues** with slow configurations, scalability challenges, and complexity in larger playbooks. #### What Are Recent G2 Reviews of Red Hat Ansible Automation Platform? **"[Consistent, Scalable Automation That Boosts Stability and Efficiency](https://www.g2.com/survey_responses/red-hat-ansible-automation-platform-review-12121846)"** **Rating:** 5.0/5.0 stars *— Prasanth K.* [Read full review](https://www.g2.com/survey_responses/red-hat-ansible-automation-platform-review-12121846) --- **"[Efficient Automation with Some Learning Curves](https://www.g2.com/survey_responses/red-hat-ansible-automation-platform-review-12646247)"** **Rating:** 4.0/5.0 stars *— Jairo R.* [Read full review](https://www.g2.com/survey_responses/red-hat-ansible-automation-platform-review-12646247) --- #### What Are G2 Users Discussing About Red Hat Ansible Automation Platform? - [What is Red Hat Ansible Automation Platform used for?](https://www.g2.com/discussions/what-is-red-hat-ansible-automation-platform-used-for) - 1 comment - [Is Red Hat Ansible free?](https://www.g2.com/discussions/is-red-hat-ansible-free) - [What should I automate with Ansible?](https://www.g2.com/discussions/what-should-i-automate-with-ansible) - [What are the three main components in Red Hat Ansible automation platform?](https://www.g2.com/discussions/what-are-the-three-main-components-in-red-hat-ansible-automation-platform) - [What is Red Hat Ansible automation platform?](https://www.g2.com/discussions/what-is-red-hat-ansible-automation-platform) ### 5. [BackBox](https://www.g2.com/products/backbox/reviews) More than 500 enterprises worldwide trust BackBox as their network cyber resilience platform. BackBox includes support for network devices from over 180 vendors, thousands of pre-built automations, and a no-code way to create new ones. BackBox empowers teams with the confidence to automate critical network processes, maintain business continuity during disruptions, and recover swiftly. From backups and OS updates to configuration compliance and vulnerability management, BackBox ensures that automations deliver consistent, reliable outcomes. **Average Rating:** 4.5/5.0 **Total Reviews:** 179 **How Do G2 Users Rate BackBox?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.6/10) - **Quality of Support:** 9.4/10 (Category avg: 8.6/10) - **Ease of Admin:** 9.1/10 (Category avg: 8.5/10) - **Ease of Use:** 9.3/10 (Category avg: 8.6/10) **Who Is the Company Behind BackBox?** - **Seller:** [BackBox](https://www.g2.com/sellers/backbox) - **Company Website:** https://www.backbox.com - **Year Founded:** 2009 - **HQ Location:** Global, OO - **Twitter:** @Back_Box (292 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/backbox/ (62 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Senior Network Administrator - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 41% Enterprise, 30% Small-Business #### What Are BackBox's Pros and Cons? **Pros:** - Automation (38 reviews) - Ease of Use (36 reviews) - Backup (34 reviews) - Time-saving (24 reviews) - Features (23 reviews) **Cons:** - Complex Setup (17 reviews) - Learning Curve (15 reviews) - Complexity (14 reviews) - Lack of Features (14 reviews) - Slow Performance (13 reviews) ### What Do G2 Reviewers Say About BackBox? *AI-generated summary from verified user reviews* **Pros:** - Users value the **automation capabilities** of BackBox, enhancing efficiency and reducing manual effort in backups and tasks. - Users value the **ease of use** of BackBox, highlighting its simple setup and streamlined automation for daily tasks. - Users value the **reliable backup and recovery features** of BackBox, enhancing operational efficiency and security. - Users value BackBox for its **time-saving automation** of network tasks, enhancing efficiency and reducing manual effort. - Users value the **ready-to-use setup** of BackBox, saving time with categorized tools for efficient penetration testing. **Cons:** - Users find the **complex setup** of BackBox challenging, especially for those lacking prior experience in network management. - Users face a **steep learning curve** with BackBox, making initial configuration and advanced features challenging for teams. - Users find the **complexity** of BackBox's interface and setup to be overwhelming and time-consuming for optimal use. - Users find a **lack of streamlined features** hinders initial setup and overall user experience with BackBox. - Users report **slow performance** when executing large tasks, affecting efficiency during deployments and updates. #### What Are Recent G2 Reviews of BackBox? **"[Backbox completely automated our enterprise firewall backups](https://www.g2.com/survey_responses/backbox-review-13034602)"** **Rating:** 4.0/5.0 stars *— Simon Z.* [Read full review](https://www.g2.com/survey_responses/backbox-review-13034602) --- **"[Streamlined Configuration Management, Empowers Team with Confidence](https://www.g2.com/survey_responses/backbox-review-13039953)"** **Rating:** 4.0/5.0 stars *— Hugo C.* [Read full review](https://www.g2.com/survey_responses/backbox-review-13039953) --- #### What Are G2 Users Discussing About BackBox? - [What is BackBox used for?](https://www.g2.com/discussions/what-is-backbox-used-for) ### 6. [Right Click Tools](https://www.g2.com/products/right-click-tools/reviews) Right Click Tools is a powerful suite of endpoint management, automation, and remediation tools designed to elevate what IT teams can accomplish with Microsoft ConfigMgr (SCCM) and Intune. Modern IT environments are complex, distributed, and constantly changing—and traditional consoles often don’t provide the visibility or speed required to stay ahead. Right Click Tools closes those gaps. By bringing real-time insights, one-click actions, and scalable automation directly into the tools IT already uses, it enables teams to see issues clearly, fix them quickly, and move on with confidence. Right Click Tools is built for the IT professionals responsible for keeping endpoints healthy, secure, and compliant. This includes systems administrators who need to troubleshoot and remediate issues quickly; IT directors who are focused on reducing risk, improving efficiency, and maintaining compliance; and security leaders who require real-time visibility into vulnerabilities like missing encryption, policy drift, or privileged access. Whether an organization manages thousands of devices on-premises, across hybrid environments, or entirely in the cloud, Right Click Tools gives teams the control and consistency required to support a modern, distributed workforce. Core features include real-time visibility, bulk automation, and powerful remediation capabilities that dramatically streamline endpoint management. IT teams can instantly surface non compliant devices, check encryption and patch status, manage local admin rights, deploy software, or kill rogue processes—all without scripting or switching tools. Right Click Tools becomes even more powerful with its three specialized add on modules: the Patching module delivers advanced patch reporting and compliance enforcement; the Privileged Access module enables controlled elevation and temporary admin rights without compromising security; and the Insights module provides rich dashboards and analytics that highlight vulnerabilities, policy drift, and operational gaps. Together, these capabilities give organizations the unified control, speed, and intelligence they need to identify issues quickly and remediate them at scale. What sets Right Click Tools apart is its unique combination of speed, simplicity, and depth. It brings together capabilities that would otherwise require multiple disconnected tools—or deep PowerShell expertise—and makes them intuitive and accessible to IT teams of any skill level. Its tight integration with both ConfigMgr and Intune, including a browser extension for the Intune console and advanced automation via Recast Management Server, gives organizations a seamless experience across cloud and on-premises environments. Trusted by more than 60,000 IT professionals worldwide, Right Click Tools consistently reduces risk, improves compliance, and saves teams hundreds of hours annually. It’s the essential toolkit for organizations that want to manage endpoints smarter, faster, and more securely—no scripting required. **Average Rating:** 4.8/5.0 **Total Reviews:** 55 **How Do G2 Users Rate Right Click Tools?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.6/10) - **Quality of Support:** 9.4/10 (Category avg: 8.6/10) - **Ease of Admin:** 9.4/10 (Category avg: 8.5/10) - **Ease of Use:** 9.6/10 (Category avg: 8.6/10) **Who Is the Company Behind Right Click Tools?** - **Seller:** [Recast Software](https://www.g2.com/sellers/recast-software) - **Company Website:** https://www.recastsoftware.com - **Year Founded:** 2015 - **HQ Location:** St. Louis Park - **Twitter:** @RecastSoftware (2,103 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/recastsoftware (174 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Hospital & Health Care - **Company Size:** 75% Enterprise, 23% Mid-Market #### What Are Right Click Tools's Pros and Cons? **Pros:** - Ease of Use (12 reviews) - Features (9 reviews) - Automation (8 reviews) - Customer Support (6 reviews) - Useful (5 reviews) **Cons:** - Integration Issues (4 reviews) - Access Restrictions (2 reviews) - Implementation Issues (2 reviews) - Access Issues (1 reviews) - Authentication Issues (1 reviews) ### What Do G2 Reviewers Say About Right Click Tools? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **ease of use** with Right Click Tools, streamlining tasks and enhancing overall efficiency. - Users praise the **Remote Software Center** as a game-changer for efficient application deployments and device management. - Users appreciate the **automation capabilities** of Right Click Tools, enhancing efficiency and simplifying management tasks. - Users commend the **excellent customer support** from Right Click Tools, enhancing efficiency in remote IT management. - Users find **Right Click Tools incredibly useful** for simplifying daily work tasks in Config Manager. **Cons:** - Users express concerns about **integration issues** with Intune, affecting the management of remote devices effectively. - Users find **access restrictions confusing** , as unlicensed products clutter the interface and complicate usage. - Users face **implementation issues** with Right Click Tools, particularly regarding slow cloud migration and lack of Intune integration. - Users often face **access issues** that complicate obtaining the necessary permissions for effective use of Right Click Tools. - Users experience **authentication issues** with permissions, often requiring support to resolve access problems. #### What Are Recent G2 Reviews of Right Click Tools? **"[Right click tool review](https://www.g2.com/survey_responses/right-click-tools-review-12906491)"** **Rating:** 5.0/5.0 stars *— abhijeet g.* [Read full review](https://www.g2.com/survey_responses/right-click-tools-review-12906491) --- **"[Streamlining Endpoint Management and Troubleshooting](https://www.g2.com/survey_responses/right-click-tools-review-12906975)"** **Rating:** 5.0/5.0 stars *— Kabeer M.* [Read full review](https://www.g2.com/survey_responses/right-click-tools-review-12906975) --- #### What Are G2 Users Discussing About Right Click Tools? - [What is Right Click Tools used for?](https://www.g2.com/discussions/what-is-right-click-tools-used-for) - 1 comment ### 7. [AWS Config](https://www.g2.com/products/aws-config/reviews) AWS Config is a fully managed service that enables you to assess, audit, and evaluate the configurations of your AWS resources. It provides a detailed inventory of your AWS resources and their configurations, continuously monitors and records configuration changes, and allows you to automate the evaluation of recorded configurations against desired configurations. This helps in maintaining compliance and security within your AWS environment. Key Features and Functionality: - Resource Configuration Tracking: Continuously monitors and records configurations of your AWS resources, providing a comprehensive inventory and history of configuration changes. - Compliance Auditing: Evaluates resource configurations against desired states or compliance policies, enabling automated compliance checks and reporting. - Change Management: Simplifies change management by providing detailed records of configuration changes, aiding in troubleshooting and operational analysis. - Security Analysis: Assists in security monitoring by identifying potential vulnerabilities through configuration assessments and historical analysis. Primary Value and Problem Solved: AWS Config addresses the challenge of managing and maintaining the desired configurations of AWS resources. By providing continuous monitoring, detailed configuration histories, and automated compliance checks, it helps organizations ensure that their AWS environments adhere to internal policies and external regulatory requirements. This reduces the risk of misconfigurations, enhances security posture, and simplifies operational troubleshooting, thereby improving overall governance and operational efficiency. **Average Rating:** 4.4/5.0 **Total Reviews:** 48 **How Do G2 Users Rate AWS Config?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.6/10) - **Quality of Support:** 8.9/10 (Category avg: 8.6/10) - **Ease of Admin:** 9.1/10 (Category avg: 8.5/10) - **Ease of Use:** 8.7/10 (Category avg: 8.6/10) **Who Is the Company Behind AWS Config?** - **Seller:** [Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd) - **Year Founded:** 2006 - **HQ Location:** Seattle, WA - **Twitter:** @awscloud (2,232,483 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/amazon-web-services/ (156,424 employees on LinkedIn®) - **Ownership:** NASDAQ: AMZN **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 40% Enterprise, 29% Mid-Market #### What Are AWS Config's Pros and Cons? **Pros:** - Automation (1 reviews) - Cloud Services (1 reviews) - Code Management (1 reviews) - Configuration Management (1 reviews) - Ease of Use (1 reviews) **Cons:** - Complex Setup (1 reviews) - Customization Difficulty (1 reviews) - Poor Reporting (1 reviews) - Time-Consumption (1 reviews) ### What Do G2 Reviewers Say About AWS Config? *AI-generated summary from verified user reviews* **Pros:** - Users value the **automation capabilities** of AWS Config, enhancing governance and compliance through seamless integrations. - Users value the **seamless integration** of AWS Config with other AWS services for improved governance and compliance. - Users value the **seamless integration** of AWS Config with other services, enhancing compliance and operational governance. - Users value the **seamless integration** of AWS Config with other AWS services for enhanced automation and governance. - Users appreciate the **ease of use** of AWS Config, allowing them to access all necessary information effortlessly. **Cons:** - Users find the **complex setup** of AWS Config challenging, requiring extensive knowledge and time for customization and integration. - Users find **customization difficult** , requiring extensive knowledge and time compared to simpler, ready-made solutions. - Users find **poor reporting** capabilities in AWS Config, often needing external tools for better analytics and compliance insights. - Users find the **time-consuming setup** of AWS Config challenging due to the complexity of customization and rule management. #### What Are Recent G2 Reviews of AWS Config? **"[Centralized, Scalable, and Insightful Inventory Management](https://www.g2.com/survey_responses/aws-config-review-12039004)"** **Rating:** 4.5/5.0 stars *— Verified User in Telecommunications* [Read full review](https://www.g2.com/survey_responses/aws-config-review-12039004) --- **"[Clear Visibility and Continuous Compliance Tracking with AWS Config](https://www.g2.com/survey_responses/aws-config-review-12915549)"** **Rating:** 4.0/5.0 stars *— Atharva P.* [Read full review](https://www.g2.com/survey_responses/aws-config-review-12915549) --- #### What Are G2 Users Discussing About AWS Config? - [What is AWS Config used for?](https://www.g2.com/discussions/aws-config-what-is-aws-config-used-for) - 1 comment - [What is AWS config aggregator?](https://www.g2.com/discussions/what-is-aws-config-aggregator) - [Which of the following tasks can AWS config help you accomplish?](https://www.g2.com/discussions/which-of-the-following-tasks-can-aws-config-help-you-accomplish) - [What is AWS config used for?](https://www.g2.com/discussions/what-is-aws-config-used-for) - [What are AWS config rules?](https://www.g2.com/discussions/what-are-aws-config-rules) ### 8. [CoreView](https://www.g2.com/products/coreview/reviews) CoreView is the leading SaaS platform for Microsoft 365 Tenant Resilience. Trusted by enterprises worldwide, CoreView secures the configuration, identity, and access layers of Microsoft 365—hardening tenants against attack, reducing privilege and blast radius, detecting configuration tampering, and restoring security posture after incidents. By protecting Microsoft 365 & Entra at the tenant level, CoreView ensures organisations can prevent compromise, withstand intrusion, and recover with confidence from cyber threats and operational disruption. Use Cases: 1. Tenant Resilience for Microsoft 365 2. Complex Microsoft 365 tenant management 3. Enforce governance and lifecycle management for Microsoft 365 **Average Rating:** 4.6/5.0 **Total Reviews:** 116 **How Do G2 Users Rate CoreView?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.6/10) - **Quality of Support:** 9.3/10 (Category avg: 8.6/10) - **Ease of Admin:** 8.7/10 (Category avg: 8.5/10) - **Ease of Use:** 8.7/10 (Category avg: 8.6/10) **Who Is the Company Behind CoreView?** - **Seller:** [CoreView](https://www.g2.com/sellers/coreview) - **Company Website:** https://www.coreview.com - **Year Founded:** 2014 - **HQ Location:** Washington, DC - **Twitter:** @CoreViewHQ (1,043 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/5200159/ (192 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Construction - **Company Size:** 51% Enterprise, 32% Mid-Market #### What Are CoreView's Pros and Cons? **Pros:** - Automation (12 reviews) - Ease of Use (11 reviews) - Time-saving (7 reviews) - Productivity Improvement (6 reviews) - Centralized Management (5 reviews) **Cons:** - Steep Learning Curve (6 reviews) - Navigation Issues (5 reviews) - Limited Features (4 reviews) - Insufficient Training (3 reviews) - Slow Performance (3 reviews) ### What Do G2 Reviewers Say About CoreView? *AI-generated summary from verified user reviews* **Pros:** - Users highly value the **automation capabilities** of CoreView, streamlining IT processes and saving significant time. - Users appreciate the **ease of use** of CoreView, enabling efficient management of tasks and enhanced productivity. - Users value the **time-saving benefits** of CoreView, drastically reducing report retrieval and simplifying workflows. - Users value the **productivity improvement** from CoreView's automation, enhancing management and governance for Microsoft 365 environments. - Users value the **centralized management** of CoreView, enhancing visibility and control over Microsoft 365 operations. **Cons:** - Users face a **steep learning curve** with CoreView's menus and setup, making navigation and troubleshooting challenging. - Users find **navigation issues** in CoreView challenging, particularly for newcomers and non-technical members. - Users express frustration with **limited features** in CoreView, particularly regarding cumbersome workflows and export options. - Users report **insufficient training** , leading to challenges in understanding CoreView's complex features and initial setup. - Users experience **slow performance** with CoreView, affecting efficiency in operations and synchronization processes. #### What Are Recent G2 Reviews of CoreView? **"[Coreview - Four Years later](https://www.g2.com/survey_responses/coreview-review-9009862)"** **Rating:** 4.5/5.0 stars *— Shivam B.* [Read full review](https://www.g2.com/survey_responses/coreview-review-9009862) --- **"[Automation That Makes Bulk Tasks Effortless](https://www.g2.com/survey_responses/coreview-review-12518242)"** **Rating:** 5.0/5.0 stars *— Verified User in Banking* [Read full review](https://www.g2.com/survey_responses/coreview-review-12518242) --- #### What Are G2 Users Discussing About CoreView? - [What does Coreview do?](https://www.g2.com/discussions/what-does-coreview-do) - 1 comment - [What are the features of Coreview?](https://www.g2.com/discussions/what-are-the-features-of-coreview) - 1 comment - [What is CoreView in office 365?](https://www.g2.com/discussions/what-is-coreview-in-office-365) - [What is CoreView used for?](https://www.g2.com/discussions/what-is-coreview-used-for) ### 9. [Azure Automation & Control](https://www.g2.com/products/azure-automation-control/reviews) Enable continuous services and compliance with automation and configuration management **Average Rating:** 4.4/5.0 **Total Reviews:** 63 **How Do G2 Users Rate Azure Automation & Control?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.6/10) - **Quality of Support:** 8.6/10 (Category avg: 8.6/10) - **Ease of Admin:** 8.9/10 (Category avg: 8.5/10) - **Ease of Use:** 8.8/10 (Category avg: 8.6/10) **Who Is the Company Behind Azure Automation & Control?** - **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft) - **Year Founded:** 1975 - **HQ Location:** Redmond, Washington - **Twitter:** @microsoft (13,091,739 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/microsoft/ (231,632 employees on LinkedIn®) - **Ownership:** MSFT **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 41% Small-Business, 30% Enterprise #### What Are Recent G2 Reviews of Azure Automation & Control? **"[Cost efficient workflow automations](https://www.g2.com/survey_responses/azure-automation-control-review-6879660)"** **Rating:** 5.0/5.0 stars *— Haritha C.* [Read full review](https://www.g2.com/survey_responses/azure-automation-control-review-6879660) --- **"[Azure A&C towards reconcilable management across all Azure environment](https://www.g2.com/survey_responses/azure-automation-control-review-6797442)"** **Rating:** 5.0/5.0 stars *— Akshay R J.* [Read full review](https://www.g2.com/survey_responses/azure-automation-control-review-6797442) --- #### What Are G2 Users Discussing About Azure Automation & Control? - [What is Azure Automation & Control used for?](https://www.g2.com/discussions/what-is-azure-automation-control-used-for) ### 10. [AWS CodePipeline](https://www.g2.com/products/aws-codepipeline/reviews) AWS CodePipeline is a continuous integration and continuous delivery (CI/CD) service that automates the build, test, and deployment phases of your release process. By modeling your software release workflow, CodePipeline enables rapid and reliable application and infrastructure updates. It integrates seamlessly with various AWS services and third-party tools, allowing you to create a streamlined and efficient pipeline tailored to your development needs. Key Features and Functionality: - Workflow Modeling: Define your release process with a series of stages (e.g., build, test, deploy) and actions, providing a clear visualization and management of your pipeline. - Parallel Execution: Increase workflow speed by configuring build, test, and deployment actions to run concurrently. - AWS Integrations: Connect with services like AWS CodeCommit, AWS CodeBuild, AWS CodeDeploy, and AWS Lambda to automate various stages of your release process. - Third-Party Tool Integration: Easily incorporate external tools such as GitHub, Jenkins, and others into your pipeline for source control, build, test, or deployment actions. - Custom Plugins: Integrate your own systems by registering custom actions, allowing for a tailored pipeline that meets specific requirements. - Declarative Templates: Define your pipeline structure using JSON documents, facilitating easy updates and creation of new pipelines. - Access Control: Manage permissions and control over your release workflow using AWS Identity and Access Management (IAM). - Notifications: Set up Amazon Simple Notification Service (SNS) notifications for events impacting your pipelines, keeping your team informed of status changes. Primary Value and User Solutions: AWS CodePipeline addresses the need for efficient and reliable software release processes by automating the steps involved in building, testing, and deploying applications. This automation reduces manual intervention, minimizes errors, and accelerates the delivery of new features and updates. By integrating with a wide range of AWS services and third-party tools, CodePipeline offers a flexible and scalable solution that adapts to various development workflows. Ultimately, it empowers development teams to focus on innovation and quality, ensuring that applications are delivered to users swiftly and with confidence. **Average Rating:** 4.3/5.0 **Total Reviews:** 61 **How Do G2 Users Rate AWS CodePipeline?** - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.6/10) - **Quality of Support:** 8.8/10 (Category avg: 8.6/10) - **Ease of Admin:** 8.3/10 (Category avg: 8.5/10) - **Ease of Use:** 7.9/10 (Category avg: 8.6/10) **Who Is the Company Behind AWS CodePipeline?** - **Seller:** [Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd) - **Year Founded:** 2006 - **HQ Location:** Seattle, WA - **Twitter:** @awscloud (2,232,483 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/amazon-web-services/ (156,424 employees on LinkedIn®) - **Ownership:** NASDAQ: AMZN **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 37% Small-Business, 35% Enterprise #### What Are AWS CodePipeline's Pros and Cons? **Pros:** - Easy Integrations (4 reviews) - Integrations (4 reviews) - Cloud Services (3 reviews) - Features (3 reviews) - Tools (3 reviews) **Cons:** - Complexity Issues (2 reviews) - API Limitations (1 reviews) - Complexity (1 reviews) - Complex Setup (1 reviews) - Delay Issues (1 reviews) ### What Do G2 Reviewers Say About AWS CodePipeline? *AI-generated summary from verified user reviews* **Pros:** - Users value the **easy integrations** with AWS services, enhancing their pipeline functionality and efficiency. - Users appreciate the **easy integrations** of AWS CodePipeline with various AWS services, enhancing their development processes. - Users praise the **easy integration with the AWS ecosystem** , enhancing productivity and streamlining development workflows. - Users value the **robust integration capabilities** of AWS CodePipeline, making deployment simple and efficient across services. - Users value the **comprehensive suite of tools** in AWS CodePipeline, enhancing their DevOps workflow significantly. **Cons:** - Users find the **complexity of AWS services** makes simple CI/CD setups unnecessarily challenging and difficult to troubleshoot. - Users face **API limitations** in CodePipeline, impacting dynamic variable support and execution progress tracking. - Users find the **increased complexity** of AWS CodePipeline challenging, particularly with debugging and limited cloud compatibility. - Users find the **complex setup** of cross-account pipelines in AWS CodePipeline to be time-consuming and cumbersome. - Users find the **delay issues** in setting up cross-account pipelines cumbersome and time-consuming for overall project execution. #### What Are Recent G2 Reviews of AWS CodePipeline? **"[Easy-to-Understand CI/CD Setup That Feels Familiar](https://www.g2.com/survey_responses/aws-codepipeline-review-12391064)"** **Rating:** 4.0/5.0 stars *— Prabhakar D.* [Read full review](https://www.g2.com/survey_responses/aws-codepipeline-review-12391064) --- **"[Fantastic native AWS Integration for CI/CD use case.](https://www.g2.com/survey_responses/aws-codepipeline-review-11804556)"** **Rating:** 4.5/5.0 stars *— Nirmesh S.* [Read full review](https://www.g2.com/survey_responses/aws-codepipeline-review-11804556) --- #### What Are G2 Users Discussing About AWS CodePipeline? - [What is AWS CodePipeline used for?](https://www.g2.com/discussions/what-is-aws-codepipeline-used-for) - [What is AWS CodeBuild?](https://www.g2.com/discussions/aws-codepipeline-what-is-aws-codebuild) - [Is AWS CodePipeline free?](https://www.g2.com/discussions/is-aws-codepipeline-free) - [How does AWS CodePipeline work?](https://www.g2.com/discussions/how-does-aws-codepipeline-work) - [What does AWS CodePipeline do?](https://www.g2.com/discussions/what-does-aws-codepipeline-do) ### 11. [Canonical Netplan](https://www.g2.com/products/canonical-netplan/reviews) Netplan is a utility for easily configuring networking on a linux system. You simply create a YAML description of the required network interfaces and what each should be configured to do. From this description Netplan will generate all the necessary configuration for your chosen renderer tool. **Average Rating:** 4.4/5.0 **Total Reviews:** 19 **How Do G2 Users Rate Canonical Netplan?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.6/10) - **Quality of Support:** 8.5/10 (Category avg: 8.6/10) - **Ease of Admin:** 8.8/10 (Category avg: 8.5/10) - **Ease of Use:** 9.0/10 (Category avg: 8.6/10) **Who Is the Company Behind Canonical Netplan?** - **Seller:** [Canonical Ltd.](https://www.g2.com/sellers/canonical-ltd) - **Year Founded:** 2004 - **HQ Location:** London - **Twitter:** @Canonical (110,908 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/234280/ (1,974 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 42% Mid-Market, 32% Enterprise #### What Are Recent G2 Reviews of Canonical Netplan? **"[One of the best tool for Optimizing Network Infrastructure](https://www.g2.com/survey_responses/canonical-netplan-review-8277420)"** **Rating:** 4.5/5.0 stars *— Vishal B.* [Read full review](https://www.g2.com/survey_responses/canonical-netplan-review-8277420) --- **"[Canonica Netplan Makes Network Management Simple with a Declarative Approach](https://www.g2.com/survey_responses/canonical-netplan-review-8263487)"** **Rating:** 4.0/5.0 stars *— Amit G.* [Read full review](https://www.g2.com/survey_responses/canonical-netplan-review-8263487) --- #### What Are G2 Users Discussing About Canonical Netplan? - [What is Ubuntu netplan?](https://www.g2.com/discussions/what-is-ubuntu-netplan) - [Why does Ubuntu use netplan?](https://www.g2.com/discussions/why-does-ubuntu-use-netplan) - [Why is netplan better?](https://www.g2.com/discussions/why-is-netplan-better) - [What is netplan used for?](https://www.g2.com/discussions/what-is-netplan-used-for) ### 12. [IBM Terraform (formerly HashiCorp Terraform)](https://www.g2.com/products/ibm-terraform-formerly-hashicorp-terraform/reviews) IBM Terraform (formerly HashiCorp Terraform) is an infrastructure as code tool that lets you define both cloud and on-prem resources in human-readable configuration files that you can version, reuse, and share. You can then use a consistent workflow to provision and manage all of your infrastructure throughout its lifecycle. Terraform can manage low-level components like compute, storage, and networking resources, as well as high-level components like DNS entries and SaaS features. Terraform creates and manages resources on cloud platforms and other services through their application programming interfaces (APIs). Providers enable Terraform to work with virtually any platform or service with an accessible API. **Average Rating:** 4.6/5.0 **Total Reviews:** 106 **How Do G2 Users Rate IBM Terraform (formerly HashiCorp Terraform)?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.6/10) - **Quality of Support:** 8.1/10 (Category avg: 8.6/10) - **Ease of Admin:** 8.9/10 (Category avg: 8.5/10) - **Ease of Use:** 8.6/10 (Category avg: 8.6/10) **Who Is the Company Behind IBM Terraform (formerly HashiCorp Terraform)?** - **Seller:** [HashiCorp](https://www.g2.com/sellers/hashicorp) - **Company Website:** https://www.hashicorp.com/ - **Year Founded:** 2012 - **HQ Location:** San Francisco, CA - **Twitter:** @hashicorp (103,221 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2830763/ (2,181 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** DevOps Engineer, Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 37% Enterprise, 34% Mid-Market #### What Are IBM Terraform (formerly HashiCorp Terraform)'s Pros and Cons? **Pros:** - Automation (4 reviews) - Automation Efficiency (4 reviews) - Ease of Use (4 reviews) - Efficiency (4 reviews) - Infrastructure Automation (4 reviews) **Cons:** - Conflict Management (4 reviews) - Data Management Issues (3 reviews) - Learning Curve (3 reviews) - Learning Difficulty (3 reviews) - Merge Conflicts (3 reviews) ### What Do G2 Reviewers Say About IBM Terraform (formerly HashiCorp Terraform)? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **automation capabilities** of IBM Terraform, streamlining infrastructure management across multiple cloud providers. - Users appreciate the **automation efficiency** of IBM Terraform, streamlining deployments and managing infrastructure effortlessly across cloud providers. - Users appreciate the **ease of use** of IBM Terraform, finding it simple to manage infrastructure across various cloud providers. - Users value the **efficiency** of IBM Terraform for seamless infrastructure management across various cloud platforms. - Users appreciate the **effortless infrastructure management** Terraform provides, enabling consistency and reusability across multiple cloud platforms. **Cons:** - Users find **conflict management challenging** in Terraform, particularly when handling state files in team settings. - Users face challenges with **data management issues** , particularly in state file handling and collaboration, causing potential conflicts. - Users find the **learning curve steep** for IBM Terraform, particularly with advanced modules and state management challenges. - Users find the **learning difficulty** steep, especially for beginners navigating advanced features and state file management. - Users face challenges with **merge conflicts** during state file management, especially in collaborative settings. #### What Are Recent G2 Reviews of IBM Terraform (formerly HashiCorp Terraform)? **"[Good for Infrastructure Automation but Has a Learning Curve](https://www.g2.com/survey_responses/ibm-terraform-formerly-hashicorp-terraform-review-12917227)"** **Rating:** 4.5/5.0 stars *— Ashish S.* [Read full review](https://www.g2.com/survey_responses/ibm-terraform-formerly-hashicorp-terraform-review-12917227) --- **"[Brings Consistency and Scalability to Cloud Management](https://www.g2.com/survey_responses/ibm-terraform-formerly-hashicorp-terraform-review-12882200)"** **Rating:** 4.5/5.0 stars *— Verified User* [Read full review](https://www.g2.com/survey_responses/ibm-terraform-formerly-hashicorp-terraform-review-12882200) --- #### What Are G2 Users Discussing About IBM Terraform (formerly HashiCorp Terraform)? - [How does terraform work internally?](https://www.g2.com/discussions/how-does-terraform-work-internally) - 1 comment - [What kind of tool is terraform?](https://www.g2.com/discussions/what-kind-of-tool-is-terraform) - 2 comments - [Is terraform free?](https://www.g2.com/discussions/is-terraform-free) - 3 comments - [What does HashiCorp terraform do?](https://www.g2.com/discussions/what-does-hashicorp-terraform-do) ### 13. [Octopus Deploy](https://www.g2.com/products/octopus-deploy/reviews) Octopus Deploy sets the standard for Continuous Delivery (CD), empowering software teams to deliver value in an agile way. Globally, more than 4,000 organizations rely on our Continuous Delivery, GitOps, and release orchestration solutions to deliver swift value to their customers. At Octopus, we create happy deployments, and by extension, happy software teams. Founded in 2012, our vision is for all software teams to look forward to deployment time; to be excited about seeing their changes deployed and used by their customers. We want them to deploy more and more frequently, and to feel 100% confident it will just work. Octopus efficiently orchestrates software delivery across multi-cloud, Kubernetes, data centers, and hybrid environments, whether containerized modern apps or heritage applications. With governance, risk, and compliance (GRC) at its core, Octopus supports Platform Engineering teams in their mission to provide a superior developer experience (DevEx). Octopus also actively contributes to the developer community with open-source projects. - Effortless scaling - Deploy consistently, quickly, and without duplicating effort to thousands of locations or customers. Tenants let you use one deployment process for thousands of customers. See all your deployments at a glance on a single dashboard. - Faster deployments - Deploy faster and more frequently to thousands of application hosts. Use one deployment process consistently across environments. Reduce time between build and deployment by automatically promoting releases. Use the deployment strategy that works for you, like rolling, blue/green, or canary. - Reduce risk - Reduce deployment failure rate and mean time to recovery with automation built-in. Step timeouts and retries reduce manual intervention, while guided failure mode lets you keep deployments moving when needed. Our Insights feature reveals your DevOps performance and areas that need attention based on the 4 key DORA metrics. - Improve DevEx - Simple deployments empower teams and let developers focus on building new features. Create processes easily with our friendly UI and over 500 step templates, or use command lines and scripts. Runbooks automate routine and emergency operations tasks, freeing your teams for more crucial work. - Increase security - Built-in, flexible features to manage your security and compliance requirements. Use role-based access control (RBAC) to limit what users can do in Octopus. Configure ITSM approvals and OpenID Connect with popular providers for secure, compliant deployments. Handle complex software delivery at any scale with Octopus Deploy. **Average Rating:** 4.4/5.0 **Total Reviews:** 57 **How Do G2 Users Rate Octopus Deploy?** - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.6/10) - **Quality of Support:** 8.3/10 (Category avg: 8.6/10) - **Ease of Admin:** 8.2/10 (Category avg: 8.5/10) - **Ease of Use:** 8.6/10 (Category avg: 8.6/10) **Who Is the Company Behind Octopus Deploy?** - **Seller:** [Octopus Deploy](https://www.g2.com/sellers/octopus-deploy) - **Company Website:** https://octopus.com - **Year Founded:** 2012 - **HQ Location:** Brisbane, Australia - **Twitter:** @OctopusDeploy (5,816 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3565351/ (369 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 38% Enterprise, 33% Mid-Market #### What Are Octopus Deploy's Pros and Cons? **Pros:** - Ease of Use (5 reviews) - Deployment (4 reviews) - Deployment Efficiency (4 reviews) - Deployment Automation (3 reviews) - Deployment Ease (3 reviews) **Cons:** - Expensive (4 reviews) - Pricing Issues (3 reviews) - Learning Curve (2 reviews) - Complex Interface (1 reviews) - Complexity (1 reviews) ### What Do G2 Reviewers Say About Octopus Deploy? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Octopus Deploy, benefiting from its intuitive interface and powerful automation features. - Users appreciate the **seamless deployment management** experience with Octopus Deploy, enabling reliable and repeatable software releases. - Users value the **deployment efficiency** of Octopus Deploy, benefiting from its seamless and reliable orchestration capabilities. - Users value the **consistent and repeatable deployment automation** of Octopus Deploy, enhancing reliability and reducing errors. - Users find Octopus Deploy's **deployment ease** exceptional, making software deployment reliable and user-friendly over the years. **Cons:** - Users find Octopus Deploy **expensive for small teams** due to costly licensing changes and lack of free options. - Users express concerns over **high pricing issues** , especially with recent changes impacting not-for-profit organizations negatively. - Users find the **learning curve challenging** , especially when setting up complex pipelines and navigating the cluttered UI. - Users find the **complex interface** overwhelming, particularly when setting up deployment pipelines and managing large projects. - Users find the **complexity of setup** daunting, noting a steep learning curve for new users navigating pipelines. #### What Are Recent G2 Reviews of Octopus Deploy? **"[Automates Deployments Flawlessly, Steep Learning Curve](https://www.g2.com/survey_responses/octopus-deploy-review-12062378)"** **Rating:** 4.5/5.0 stars *— Nikhil R.* [Read full review](https://www.g2.com/survey_responses/octopus-deploy-review-12062378) --- **"[Intuitive UI and Seamless Task Management with Excellent Documentation](https://www.g2.com/survey_responses/octopus-deploy-review-11926968)"** **Rating:** 4.5/5.0 stars *— Ravikiran Reddy C.* [Read full review](https://www.g2.com/survey_responses/octopus-deploy-review-11926968) --- #### What Are G2 Users Discussing About Octopus Deploy? - [What is deployment target in Octopus?](https://www.g2.com/discussions/what-is-deployment-target-in-octopus) - [What is the difference between Jenkins and octopus?](https://www.g2.com/discussions/octopus-deploy-what-is-the-difference-between-jenkins-and-octopus) - [Is Octopus Deploy a CI tool?](https://www.g2.com/discussions/is-octopus-deploy-a-ci-tool) - 1 comment - [How does Octopus Deploy work?](https://www.g2.com/discussions/how-does-octopus-deploy-work) ### 14. [Harness Platform](https://www.g2.com/products/harness-platform/reviews) Simplify your developer experience with the world's first AI-augmented software delivery platform. Upgrade your software delivery with Harness' innovative CI/CD, Feature Flags, Infrastructure as Code Management, and Chaos Engineering tools. We are a software delivery platform that helps developers and infrastructure engineers build and ship code for cloud and on-premise projects. We automate the continuous integration and continuous delivery (CI/CD) process to help teams build faster, ship more frequently, and improve quality, efficiency, and governance. We help companies in four key areas: Number one, we accelerate innovation through DevOps modernization. We provide an approach for software delivery that automates processes, reduces manual interventions, consolidates tools, and accelerates time-to-market for new products, features, and fixes. Number two, we improve developer experience. We give you the ability to attract, retain, and onboard high-caliber engineering talent while fostering a culture of continuous innovation and improvement. Number three, we secure software delivery. We give you the ability to integrate security into every phase of the SDLC. And last but not least is, we optimize cloud costs. We give you the ability to eliminate waste and to ensure that appropriate cloud resources are allocated at the right place at the right time. **Average Rating:** 4.6/5.0 **Total Reviews:** 277 **How Do G2 Users Rate Harness Platform?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.6/10) - **Quality of Support:** 9.0/10 (Category avg: 8.6/10) - **Ease of Admin:** 8.8/10 (Category avg: 8.5/10) - **Ease of Use:** 8.8/10 (Category avg: 8.6/10) **Who Is the Company Behind Harness Platform?** - **Seller:** [Harness](https://www.g2.com/sellers/harness-25016f40-e80f-4417-bea8-39412055d17a) - **Company Website:** https://harness.io/ - **Year Founded:** 2018 - **HQ Location:** San Francisco - **Twitter:** @HarnessWealth (1,389 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/harnessinc/ (1,701 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, DevOps Engineer - **Top Industries:** Computer Software, Financial Services - **Company Size:** 41% Enterprise, 39% Mid-Market #### What Are Harness Platform's Pros and Cons? **Pros:** - Ease of Use (113 reviews) - Features (72 reviews) - Feature Flags (49 reviews) - Easy Setup (40 reviews) - Easy Integrations (31 reviews) **Cons:** - Missing Features (23 reviews) - Limitations (20 reviews) - Limited Features (20 reviews) - Learning Curve (17 reviews) - Poor UI (16 reviews) ### What Do G2 Reviewers Say About Harness Platform? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **ease of use** of Harness Platform, making it simple to implement and customize for projects. - Users value the **ease of use and comprehensive SDK support** , making integration and targeting users straightforward and efficient. - Users value the **flexibility of managing feature flags** across environments, enhancing their development and deployment processes. - Users appreciate the **easy setup** of Harness Platform, enabling quick implementation of feature flags and A/B testing. - Users find the **easy integrations** with Harness Platform invaluable for enhancing their DevOps workflows efficiently. **Cons:** - Users feel the **missing features** in Harness Platform, particularly regarding API access and AB testing capabilities. - Users find it challenging to **manage feature flags** , especially with unclear deactivation processes and limits on quantity. - Users note the **limited features** of Harness Platform, particularly in SDK options and traffic splitting functionality. - Users note a **steep learning curve** with Harness Platform, requiring time and support to grasp its extensive features. - Users experience a **poor UI** that complicates tasks like copying flags and managing split rules effectively. #### What Are Recent G2 Reviews of Harness Platform? **"[Harness - World of automation](https://www.g2.com/survey_responses/harness-platform-review-11792426)"** **Rating:** 4.5/5.0 stars *— Sunil A.* [Read full review](https://www.g2.com/survey_responses/harness-platform-review-11792426) --- **"[Best tool for cost optimization and Repository](https://www.g2.com/survey_responses/harness-platform-review-11543262)"** **Rating:** 5.0/5.0 stars *— Satendra V.* [Read full review](https://www.g2.com/survey_responses/harness-platform-review-11543262) --- #### What Are G2 Users Discussing About Harness Platform? - [What is Harness Continuous Delivery used for?](https://www.g2.com/discussions/what-is-harness-continuous-delivery-used-for) - 1 comment - [What is Propelo used for?](https://www.g2.com/discussions/what-is-propelo-used-for) - [What is Harness Cloud Cost Management used for?](https://www.g2.com/discussions/what-is-harness-cloud-cost-management-used-for) - [What is the difference between harness and Jenkins?](https://www.g2.com/discussions/what-is-the-difference-between-harness-and-jenkins) - 1 comment - [What is streaming Split IO?](https://www.g2.com/discussions/what-is-streaming-split-io) - 1 comment ### 15. [SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews) SolarWinds® Observability is a comprehensive full-stack observability solution designed to meet the diverse needs of modern organizations, regardless of their size. This solution provides deep visibility into hybrid ecosystems, enabling users to monitor and manage both on-premises and cloud environments effectively. By optimizing performance and ensuring availability across distributed hybrid IT infrastructures, SolarWinds Observability supports organizations in navigating the complexities of their IT environments. Targeted at IT professionals and organizations that require robust monitoring capabilities, SolarWinds Observability caters to a wide range of use cases. It is particularly beneficial for businesses operating in hybrid environments, where the integration of on-premises and cloud resources is essential. The solution allows users to gain a holistic view of their networks, applications, databases, and user experiences, thereby facilitating better decision-making and operational efficiency. This is especially crucial in today’s fast-paced digital landscape, where downtime can significantly impact service reliability and customer satisfaction. One of the standout features of SolarWinds Observability is its built-in intelligence powered by AIOps capabilities. This functionality accelerates issue remediation by enabling users to detect, troubleshoot, and resolve problems more efficiently. The advanced predictive analysis and anomaly-based alerts help organizations proactively address potential issues before they escalate, ultimately reducing downtime and enhancing service reliability. Additionally, the solution's log pattern analysis further streamlines the troubleshooting process, allowing IT teams to focus on strategic initiatives rather than being bogged down by operational challenges. SolarWinds Observability offers flexibility in deployment, providing users with the option to choose between self-hosted and SaaS models. The self-hosted option integrates seamlessly with other SolarWinds services, such as security and storage monitoring, while the SaaS option is tailored for deeper monitoring of custom and cloud-based applications. This adaptability ensures that organizations can select the deployment method that best aligns with their operational needs and infrastructure. Moreover, SolarWinds Observability stands out by consolidating multiple monitoring tools into a single, integrated solution. This not only simplifies the monitoring process but also helps organizations reduce costs associated with managing disparate systems. By offering comprehensive visibility across hybrid IT environments, SolarWinds Observability empowers organizations to optimize their operations and enhance overall performance. **Average Rating:** 4.3/5.0 **Total Reviews:** 816 **How Do G2 Users Rate SolarWinds Observability?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.6/10) - **Quality of Support:** 8.2/10 (Category avg: 8.6/10) - **Ease of Admin:** 8.3/10 (Category avg: 8.5/10) - **Ease of Use:** 8.3/10 (Category avg: 8.6/10) **Who Is the Company Behind SolarWinds Observability?** - **Seller:** [SolarWinds Worldwide LLC](https://www.g2.com/sellers/solarwinds-worldwide-llc) - **Company Website:** https://www.solarwinds.com - **Year Founded:** 1999 - **HQ Location:** Austin, TX - **Twitter:** @solarwinds (19,570 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/166039/ (2,824 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Network Engineer, Network Administrator - **Top Industries:** Information Technology and Services, Hospital & Health Care - **Company Size:** 44% Enterprise, 36% Mid-Market #### What Are SolarWinds Observability's Pros and Cons? **Pros:** - Ease of Use (64 reviews) - Monitoring (63 reviews) - Monitoring Performance (55 reviews) - Monitoring Capabilities (51 reviews) - User Interface (41 reviews) **Cons:** - Expensive (35 reviews) - Learning Curve (21 reviews) - Integration Issues (20 reviews) - Complex Setup (19 reviews) - Configuration Difficulty (18 reviews) ### What Do G2 Reviewers Say About SolarWinds Observability? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of SolarWinds Observability, noting its intuitive interface and simple installation process. - Users value the **unified view for monitoring** , streamlining troubleshooting and enhancing performance analysis across the infrastructure. - Users value the **unified visibility** offered by SolarWinds Observability, enhancing monitoring efficiency and troubleshooting speed. - Users appreciate the **monitoring capabilities** of SolarWinds Observability for efficiently managing and analyzing critical network environments. - Users praise the **intuitive user interface** of SolarWinds Observability for enhancing monitoring and operational efficiency. **Cons:** - Users find the pricing of SolarWinds Observability **expensive for small companies** , despite appreciating its great features. - Users find the **steep learning curve** for SolarWinds Observability challenging, making initial setup and understanding difficult. - Users face **integration issues** with SolarWinds Observability, leading to compatibility challenges and a less seamless experience. - Users find the **complex setup** of SolarWinds Observability to be a significant hurdle requiring extensive technical skills. - Users find the **configuration difficulty** of SolarWinds Observability a challenge, requiring significant technical expertise for deployment. #### What Are Recent G2 Reviews of SolarWinds Observability? **"[Powerful, Scalable Monitoring with Strong Integrations and AI-Driven Insights](https://www.g2.com/survey_responses/solarwinds-observability-review-12939607)"** **Rating:** 5.0/5.0 stars *— Marc R.* [Read full review](https://www.g2.com/survey_responses/solarwinds-observability-review-12939607) --- **"[Powerful Database Observability](https://www.g2.com/survey_responses/solarwinds-observability-review-12663147)"** **Rating:** 4.5/5.0 stars *— Naveen T.* [Read full review](https://www.g2.com/survey_responses/solarwinds-observability-review-12663147) --- #### What Are G2 Users Discussing About SolarWinds Observability? - [What is SolarWinds Network Performance Monitor used for?](https://www.g2.com/discussions/what-is-solarwinds-network-performance-monitor-used-for) - 2 comments - [What is SolarWinds NetFlow Traffic Analyzer used for?](https://www.g2.com/discussions/what-is-solarwinds-netflow-traffic-analyzer-used-for) - 1 comment - [What is SolarWinds Network Configuration Manager used for?](https://www.g2.com/discussions/what-is-solarwinds-network-configuration-manager-used-for) - [What is SolarWinds Storage Resource Monitor used for?](https://www.g2.com/discussions/what-is-solarwinds-storage-resource-monitor-used-for) - [What is SolarWinds Log Analyzer used for?](https://www.g2.com/discussions/what-is-solarwinds-log-analyzer-used-for) ### 16. [ConfigCat](https://www.g2.com/products/configcat/reviews) ConfigCat is a feature flag and remote configuration service that empowers developers to control and customize the functionality of their applications. With ConfigCat, you can easily toggle features on and off, alter their settings, and roll out updates to specific users or groups. Targeting is supported through attributes, percentage-based rollouts, and segmentation. ConfigCat is available for all major programming languages and frameworks, and can be accessed as a SaaS or self-hosted service. Additionally, we are fully compliant with GDPR and ISO 27001 standards. **Average Rating:** 4.6/5.0 **Total Reviews:** 39 **How Do G2 Users Rate ConfigCat?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.6/10) - **Quality of Support:** 9.5/10 (Category avg: 8.6/10) - **Ease of Admin:** 9.3/10 (Category avg: 8.5/10) - **Ease of Use:** 9.2/10 (Category avg: 8.6/10) **Who Is the Company Behind ConfigCat?** - **Seller:** [ConfigCat](https://www.g2.com/sellers/configcat) - **Year Founded:** 2018 - **HQ Location:** Budapest, Hungary - **Twitter:** @ConfigCat (303 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/27183510/ (12 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software - **Company Size:** 53% Small-Business, 48% Mid-Market #### What Are ConfigCat's Pros and Cons? **Pros:** - Features (10 reviews) - Ease of Use (6 reviews) - A/B Testing (4 reviews) - Customer Support (4 reviews) - Easy Integrations (4 reviews) **Cons:** - Feature Flags Issues (4 reviews) - Limited Features (4 reviews) - Customization Difficulty (2 reviews) - Poor UI (2 reviews) - Access Restrictions (1 reviews) ### What Do G2 Reviewers Say About ConfigCat? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use and flexibility** of ConfigCat, finding it effective for feature management at a fair price. - Users value the **ease of use** of ConfigCat, highlighting its intuitive interface and smooth integration process. - Users find ConfigCat a **fantastic tool for A/B testing** , enhancing release flow and enabling confident feature implementation. - Users praise the **exceptional customer support** of ConfigCat, recognizing their responsiveness and assistance during challenges. - Users find **easy integrations** with ConfigCat, allowing quick setups and seamless implementation of features in their applications. **Cons:** - Users experience **complexity in managing feature flags** as product usage scales, complicating organization and efficiency. - Users find ConfigCat has **limited features** compared to competitors, making it less suitable for complex tasks. - Users find **customization difficult** in ConfigCat due to manual entry errors and lack of robust analytics tools. - Users find the **UI and UX lacking** , especially those outside of engineering, impacting overall usability. - Users find **access restrictions** challenging, especially due to manual management and the lack of review processes. #### What Are Recent G2 Reviews of ConfigCat? **"[Separating deploying code from releasing features couldn't be simpler](https://www.g2.com/survey_responses/configcat-review-7942570)"** **Rating:** 5.0/5.0 stars *— Miska N.* [Read full review](https://www.g2.com/survey_responses/configcat-review-7942570) --- **"[Straightforward Feature Flags That Deliver Real Value](https://www.g2.com/survey_responses/configcat-review-12370767)"** **Rating:** 4.0/5.0 stars *— Keith H.* [Read full review](https://www.g2.com/survey_responses/configcat-review-12370767) --- #### What Are G2 Users Discussing About ConfigCat? - [What does Configcat do?](https://www.g2.com/discussions/what-does-configcat-do) - [How do I use feature flags in GitLab?](https://www.g2.com/discussions/how-do-i-use-feature-flags-in-gitlab) - [What are feature flags used for?](https://www.g2.com/discussions/what-are-feature-flags-used-for) - [What is ConfigCat?](https://www.g2.com/discussions/what-is-configcat) ### 17. [CloudBees](https://www.g2.com/products/cloudbees/reviews) The Complete DevOps solution. CloudBees empowers your software delivery teams to transform your business. CloudBees solution brings together development, operations, IT, security, and business teams to: Create fast with scalable repeatable workflows. Continuously improve customer experiences by progressively delivering features with speed and control. Command everything with higher-order visibility, management, and intelligence across tools, teams, pipelines, and process... all at enterprise scale. **Average Rating:** 4.4/5.0 **Total Reviews:** 591 **How Do G2 Users Rate CloudBees?** - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.6/10) - **Quality of Support:** 8.9/10 (Category avg: 8.6/10) - **Ease of Admin:** 8.1/10 (Category avg: 8.5/10) - **Ease of Use:** 8.6/10 (Category avg: 8.6/10) **Who Is the Company Behind CloudBees?** - **Seller:** [CloudBees](https://www.g2.com/sellers/cloudbees) - **Company Website:** https://www.cloudbees.com - **Year Founded:** 2010 - **HQ Location:** San Jose, CA - **Twitter:** @CloudBees (39,175 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1189836/ (490 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, DevOps Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 48% Enterprise, 41% Mid-Market #### What Are CloudBees's Pros and Cons? **Pros:** - Features (5 reviews) - Reliability (5 reviews) - Customization (4 reviews) - Ease of Use (4 reviews) - Integrations (4 reviews) **Cons:** - Complex Interface (2 reviews) - Complexity (2 reviews) - Complex Setup (2 reviews) - Complex User Interface (2 reviews) - Configuration Issues (2 reviews) ### What Do G2 Reviewers Say About CloudBees? *AI-generated summary from verified user reviews* **Pros:** - Users value the **centralized management and integration capabilities** of CloudBees, enhancing their CI/CD processes effectively. - Users value the **reliability** of CloudBees, noting its ability to manage complex CI/CD processes seamlessly across large organizations. - Users value the **customization options** in CloudBees, enabling tailored solutions for varied workflows and integrations. - Users value the **ease of use** of CloudBees, appreciating its seamless integration and efficient deployment for teams. - Users value the **easy integration with major DevOps tools** , enhancing workflow automation and streamlining processes effectively. **Cons:** - Users face **complex interface challenges** with CloudBees, making understanding and configuration difficult and frustrating. - Users find the **complexity in understanding and configuration** of CloudBees to be a significant challenge for effective use. - Users face **complex setup** challenges with CloudBees, requiring extensive time and expertise for understanding and configuration. - Users find the **complex user interface** of CloudBees challenging, making understanding and configuration difficult. - Users face challenges with **configuration issues** in CloudBees, finding it complex and time-consuming to set up effectively. #### What Are Recent G2 Reviews of CloudBees? **"[Strong, Enterprise-Grade CI/CD for Centralized Jenkins Management](https://www.g2.com/survey_responses/cloudbees-review-12497501)"** **Rating:** 4.5/5.0 stars *— chandramohan K.* [Read full review](https://www.g2.com/survey_responses/cloudbees-review-12497501) --- **"[Enterprise-Grade Reliability with Developer-Friendly Innovation](https://www.g2.com/survey_responses/cloudbees-review-12799588)"** **Rating:** 4.5/5.0 stars *— Ruchi A.* [Read full review](https://www.g2.com/survey_responses/cloudbees-review-12799588) --- #### What Are G2 Users Discussing About CloudBees? - [What is ElectricFlow?](https://www.g2.com/discussions/what-is-electricflow) - [What is Jenkins CloudBees?](https://www.g2.com/discussions/what-is-jenkins-cloudbees) - 1 comment, 1 upvote - [What is CloudBees flow?](https://www.g2.com/discussions/what-is-cloudbees-flow) - 1 comment ### 18. [Resolve](https://www.g2.com/products/resolve-systems-resolve/reviews) Resolve is creating the future of agentic automation and orchestration for IT teams to drive resilience, agility, and innovation across the business. The Resolve platform gives IT and network operations teams time back to focus on strategic priorities with automation and orchestration capabilities that reduce alert noise by up to 80%, resolve incidents in minutes instead of hours, and scale operations efficiently. Forward-thinking global enterprises trust Resolve to drive operational efficiency and scale autonomous IT and network operations. Learn more at resolve.io. **Average Rating:** 4.6/5.0 **Total Reviews:** 47 **How Do G2 Users Rate Resolve?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.6/10) - **Quality of Support:** 9.3/10 (Category avg: 8.6/10) - **Ease of Admin:** 8.6/10 (Category avg: 8.5/10) - **Ease of Use:** 9.1/10 (Category avg: 8.6/10) **Who Is the Company Behind Resolve?** - **Seller:** [Resolve](https://www.g2.com/sellers/resolve-11faf3f1-952b-4247-a44d-6d024a3b94f9) - **Year Founded:** 2014 - **HQ Location:** Campbell, California - **LinkedIn® Page:** https://www.linkedin.com/company/163969/ (129 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Telecommunications - **Company Size:** 55% Enterprise, 34% Mid-Market #### What Are Resolve's Pros and Cons? **Pros:** - Customer Support (2 reviews) - Efficiency (2 reviews) - Productivity Improvement (2 reviews) - Business Growth (1 reviews) - Collaboration (1 reviews) **Cons:** - Dependency Issues (2 reviews) - Learning Curve (2 reviews) - Access Limitations (1 reviews) - Access Restrictions (1 reviews) - Complexity (1 reviews) ### What Do G2 Reviewers Say About Resolve? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **unparalleled customer support** of Resolve, noting prompt and knowledgeable assistance that enhances user experience. - Users value the **efficiency** of Resolve, boosting productivity by enabling immediate issue resolution without needing external help. - Users highlight the **significant productivity improvement** with Resolve, benefiting from prompt issue resolution and seamless integration. - Users value the **scalability and reusable code blocks** of Resolve, enabling rapid project completion and versatile development. - Users value the **collaborative efficiency** of Resolve, enabling quick project completion and adaptable code development. **Cons:** - Users experience **dependency issues** with Resolve due to challenges in permissions and complex integrations requiring specialized knowledge. - Users note a **learning curve** with Resolve, requiring attention and training to fully leverage its features. - Users struggle with **access limitations** , finding it challenging to manage permissions for different features effectively. - Users face challenges with **access restrictions** , finding it difficult to manage permissions for specific features. - Users often face **complexity in permissions management** , making it difficult to grant access to features smoothly. #### What Are Recent G2 Reviews of Resolve? **"[Expressive, a helpful tool](https://www.g2.com/survey_responses/resolve-review-11446875)"** **Rating:** 5.0/5.0 stars *— Gazi S.* [Read full review](https://www.g2.com/survey_responses/resolve-review-11446875) --- **"[Scalable, Reusable Code Blocks That Speed Up Development](https://www.g2.com/survey_responses/resolve-review-12387818)"** **Rating:** 4.5/5.0 stars *— Verified User in Telecommunications* [Read full review](https://www.g2.com/survey_responses/resolve-review-12387818) --- #### What Are G2 Users Discussing About Resolve? - [What is Espressive, Inc. used for?](https://www.g2.com/discussions/what-is-espressive-inc-used-for) - [Is DaVinci Resolve 16 free?](https://www.g2.com/discussions/resolve-is-davinci-resolve-16-free) - [Do professionals use DaVinci Resolve?](https://www.g2.com/discussions/do-professionals-use-davinci-resolve) - [What is DaVinci Resolve good for?](https://www.g2.com/discussions/what-is-davinci-resolve-good-for) - [Is DaVinci Resolve really free?](https://www.g2.com/discussions/is-davinci-resolve-really-free) ### 19. [AWS OpsWorks](https://www.g2.com/products/aws-opsworks/reviews) AWS OpsWorks is a configuration management service that provides managed instances of Chef and Puppet, which are automation platforms that allow you to use code to automate the configurations of your servers. **Average Rating:** 4.0/5.0 **Total Reviews:** 16 **How Do G2 Users Rate AWS OpsWorks?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.6/10) - **Quality of Support:** 8.0/10 (Category avg: 8.6/10) - **Ease of Admin:** 7.9/10 (Category avg: 8.5/10) - **Ease of Use:** 7.7/10 (Category avg: 8.6/10) **Who Is the Company Behind AWS OpsWorks?** - **Seller:** [Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd) - **Year Founded:** 2006 - **HQ Location:** Seattle, WA - **Twitter:** @awscloud (2,232,483 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/amazon-web-services/ (156,424 employees on LinkedIn®) - **Ownership:** NASDAQ: AMZN **Who Uses This Product?** - **Company Size:** 35% Small-Business, 30% Enterprise #### What Are Recent G2 Reviews of AWS OpsWorks? **"[Opsworks review](https://www.g2.com/survey_responses/aws-opsworks-review-1256678)"** **Rating:** 5.0/5.0 stars *— Marco M.* [Read full review](https://www.g2.com/survey_responses/aws-opsworks-review-1256678) --- **"[consistent amazon quality that performs well](https://www.g2.com/survey_responses/aws-opsworks-review-800150)"** **Rating:** 4.0/5.0 stars *— Shayna L.* [Read full review](https://www.g2.com/survey_responses/aws-opsworks-review-800150) --- ### 20. [Bamboo](https://www.g2.com/products/bamboo/reviews) Bamboo is Atlassian's continuous delivery and release management tool. It offers first-class support for the "delivery" aspect of continuous delivery, tying automated builds, tests, and releases together in a single, integrated workflow. Bamboo gives developers, testers, build engineers, and system administrators a common space to work and share information – while still keeping sensitive operations like production deploys locked down. Got Git? Bamboo puts branches under test automatically, as well as merges and deploys them according to your team’s processes. And because Bamboo is from Atlassian, it boasts the best Bitbucket and JIRA Software integration available. Visit out continuous delivery microsite to learn more about CI/ CD and best practices: https://www.atlassian.com/continuous-delivery **Average Rating:** 4.1/5.0 **Total Reviews:** 68 **How Do G2 Users Rate Bamboo?** - **Has the product been a good partner in doing business?:** 7.9/10 (Category avg: 8.6/10) - **Quality of Support:** 8.1/10 (Category avg: 8.6/10) - **Ease of Admin:** 8.3/10 (Category avg: 8.5/10) - **Ease of Use:** 8.3/10 (Category avg: 8.6/10) **Who Is the Company Behind Bamboo?** - **Seller:** [Atlassian](https://www.g2.com/sellers/atlassian) - **Year Founded:** 2002 - **HQ Location:** Sydney and San Francisco - **Twitter:** @Atlassian (106,496 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/atlassian (21,081 employees on LinkedIn®) - **Ownership:** NASDAQ:TEAM **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 42% Mid-Market, 30% Enterprise #### What Are Bamboo's Pros and Cons? **Pros:** - Customer Support (2 reviews) - Ease of Use (2 reviews) - User Interface (2 reviews) - Automation (1 reviews) - Automation Efficiency (1 reviews) **Cons:** - Access Restrictions (1 reviews) - Integration Issues (1 reviews) - Limited Compatibility (1 reviews) - Resource Limitations (1 reviews) ### What Do G2 Reviewers Say About Bamboo? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **excellent customer support** of Bamboo, making it easy to resolve issues promptly. - Users find Bamboo to be **extremely easy to use** , making it accessible even for those without prior experience. - Users appreciate the **intuitive layout** and **excellent customer support** of Bamboo, enhancing their experience significantly. - Users commend Bamboo for its **powerful automation capabilities** , enhancing deployment efficiency and collaboration within teams. - Users value the **automation efficiency** of Bamboo, praising its capabilities for streamlining complex CI/CD tasks. **Cons:** - Users face **access restrictions** since tasks execute only on the Bamboo server, limiting remote agent use. - Users desire improved **integration with more systems** in Bamboo to enhance its effectiveness and usability. - Users desire **limited compatibility** with more systems, feeling restricted in their options and integrations. - Users experience **resource limitations** on Bamboo, as tasks must run on the server rather than remote agents. #### What Are Recent G2 Reviews of Bamboo? **"[Feature-Rich HR Management Tool with Permission Challenges](https://www.g2.com/survey_responses/bamboo-review-12507409)"** **Rating:** 4.5/5.0 stars *— Thrifters R.* [Read full review](https://www.g2.com/survey_responses/bamboo-review-12507409) --- **"[Bamboo for CI/CD](https://www.g2.com/survey_responses/bamboo-review-11486468)"** **Rating:** 4.0/5.0 stars *— Vishal K.* [Read full review](https://www.g2.com/survey_responses/bamboo-review-11486468) --- #### What Are G2 Users Discussing About Bamboo? - [Is bamboo a CRM?](https://www.g2.com/discussions/is-bamboo-a-crm) - [What are the features of HR software?](https://www.g2.com/discussions/bamboo-what-are-the-features-of-hr-software) - [What is BambooHR used for?](https://www.g2.com/discussions/what-is-bamboohr-used-for) - [What is unique about BambooHR?](https://www.g2.com/discussions/what-is-unique-about-bamboohr) ### 21. [Pulumi](https://www.g2.com/products/pulumi/reviews) Pulumi lets you build, deploy, and manage cloud infrastructure in the programming languages you already use, on any cloud. Developers and platform engineers write infrastructure in TypeScript, Python, Go, C#, Java, or YAML, with the same loops, functions, classes, package managers, IDEs, and test frameworks they use everywhere else. No domain-specific language to learn. Application and platform teams work from one codebase and one workflow, whether they're shipping to public, private, hybrid, or multiple clouds. Pulumi combines open source IaC with a managed platform that handles state, secrets, governance, and self-service. Infrastructure as Code (open source) - Define infrastructure in TypeScript, Python, Go, C#, Java, or YAML, using the libraries, IDEs, and test frameworks from your language. - Provision across AWS, Azure, Google Cloud, Kubernetes, and DigitalOcean, plus 150+ providers like Datadog, New Relic, and Cloudflare. - Build containers, serverless functions, VMs, or static sites, and ship them through your existing CI/CD pipelines. - Package reusable patterns as Components and Templates, published to a private registry with built-in documentation, search, and semantic versioning. - Convert existing Terraform, AWS CloudFormation, Azure ARM, Kubernetes YAML, and Helm charts to Pulumi without touching live infrastructure. Pulumi Cloud (managed platform) - Get automatic, secure state management with concurrent state locking, full history, and rollback. Or manage state yourself in AWS S3, Azure Blob Storage, Google Cloud Storage, or the filesystem. - Pulumi ESC (Environments, Secrets & Configuration) centralizes configuration and secrets across environments, with native integrations for AWS KMS, Azure Key Vault, GCP KMS, HashiCorp Vault, 1Password, and OIDC for short-lived credentials. - Pulumi Deployments orchestrates deployments through Git Push to Deploy, click-to-deploy, REST API, and remote automation. - Pulumi Insights searches and analyzes managed and unmanaged resources across every cloud using natural-language queries. - Pulumi CrossGuard enforces security, compliance, and cost rules with 150+ built-in policies and automatic remediation. - Identity and access cover SAML/SSO and SCIM with Okta, Microsoft Entra ID, Active Directory, Google Workspace, GitHub, and GitLab, alongside role-based access control, audit logging, and a programmable REST API with webhooks. Pulumi is open source under Apache 2.0 and SOC 2 Type 2 compliant, with 3,500+ organizations and 350,000+ developers using it today. **Average Rating:** 4.8/5.0 **Total Reviews:** 25 **How Do G2 Users Rate Pulumi?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.6/10) - **Quality of Support:** 9.2/10 (Category avg: 8.6/10) - **Ease of Admin:** 10.0/10 (Category avg: 8.5/10) - **Ease of Use:** 9.1/10 (Category avg: 8.6/10) **Who Is the Company Behind Pulumi?** - **Seller:** [Pulumi](https://www.g2.com/sellers/pulumi) - **Year Founded:** 2017 - **HQ Location:** Seattle, WA - **Twitter:** @PulumiCorp (16,922 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/pulumi/ (121 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 48% Small-Business, 28% Enterprise #### What Are Pulumi's Pros and Cons? **Pros:** - Ease of Use (14 reviews) - Infrastructure Automation (9 reviews) - Automation Efficiency (7 reviews) - Automation (5 reviews) - Versatility (5 reviews) **Cons:** - Difficult Learning (3 reviews) - Learning Curve (3 reviews) - Missing Features (3 reviews) - Insufficient Documentation (2 reviews) - Learning Difficulty (2 reviews) ### What Do G2 Reviewers Say About Pulumi? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **ease of use** of Pulumi, appreciating its seamless management of infrastructure with familiar programming languages. - Users love the **code-centric approach** of Pulumi for managing infrastructure, enabling seamless multi-cloud deployments. - Users commend Pulumi for its **automation efficiency** , enabling seamless multi-cloud deployments and robust infrastructure management. - Users appreciate the **automation capabilities** of Pulumi, enabling seamless multi-cloud deployments and enhanced team collaboration. - Users value the **versatility** of Pulumi, seamlessly integrating various languages for efficient cloud-native application development. **Cons:** - Users find the **difficult learning curve** of Pulumi challenging, especially regarding its documentation and specific implementations. - Users find the **learning curve steep** for Pulumi, with some cognitive load and few non-obvious hurdles encountered. - Users note **missing features** in some SDKs across supported languages, affecting coverage for lesser-known cloud tools. - Users find the **insufficient documentation** for Pulumi challenging, especially newcomers seeking guidance and examples. - Users find the **steep learning curve** of Pulumi challenging due to its unique promise implementation and limited examples. #### What Are Recent G2 Reviews of Pulumi? **"[A new approach for Infra-As-Code, much more closer to "as-code" than yaml oriented tools](https://www.g2.com/survey_responses/pulumi-review-9172250)"** **Rating:** 5.0/5.0 stars *— Matthieu V.* [Read full review](https://www.g2.com/survey_responses/pulumi-review-9172250) --- **"[I'm a Pulumi employee now, but I was a Pulumi user first](https://www.g2.com/survey_responses/pulumi-review-8568933)"** **Rating:** 5.0/5.0 stars *— Scott L.* [Read full review](https://www.g2.com/survey_responses/pulumi-review-8568933) --- #### What Are G2 Users Discussing About Pulumi? - [What is Pulumi used for?](https://www.g2.com/discussions/what-is-pulumi-used-for) - 1 comment ### 22. [Faddom](https://www.g2.com/products/faddom/reviews) Faddom is an agentless Application Dependency Mapping (ADM) platform designed for complex hybrid environments. In less than 60 minutes, Faddom automatically discovers and continuously maps infrastructure, business applications, and dependencies across on-premises and cloud environments without deploying agents. By enriching infrastructure visibility with real-time business application context, organizations gain actionable insights into how their environments truly operate. Faddom eliminates the need for outdated spreadsheets, siloed visibility, and complex deployments by creating a continuously updated single source of truth for Security, Cloud, and IT teams. Organizations worldwide use Faddom to simplify change management, accelerate cloud and data center migration planning, strengthen security posture, support compliance initiatives, and improve operational resilience through accurate, real-time infrastructure visibility. **Average Rating:** 4.5/5.0 **Total Reviews:** 108 **How Do G2 Users Rate Faddom?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.6/10) - **Quality of Support:** 9.2/10 (Category avg: 8.6/10) - **Ease of Admin:** 8.8/10 (Category avg: 8.5/10) - **Ease of Use:** 8.9/10 (Category avg: 8.6/10) **Who Is the Company Behind Faddom?** - **Seller:** [Faddom](https://www.g2.com/sellers/faddom) - **Company Website:** https://faddom.com/ - **Year Founded:** 2022 - **HQ Location:** Tel Aviv - **Twitter:** @faddommapping (57 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/getfaddom/ (72 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Hospital & Health Care - **Company Size:** 44% Enterprise, 41% Mid-Market #### What Are Faddom's Pros and Cons? **Pros:** - Features (13 reviews) - Tracking (13 reviews) - Customer Support (11 reviews) - Ease of Use (11 reviews) - Integrations (8 reviews) **Cons:** - Learning Difficulty (4 reviews) - Limited Features (4 reviews) - Cost (3 reviews) - Integration Issues (3 reviews) - Learning Curve (3 reviews) ### What Do G2 Reviewers Say About Faddom? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of deployment and real-time network mapping** with Faddom, enhancing operational efficiency significantly. - Users value Faddom's **effective network tracking** , simplifying the monitoring of IT assets and network traffic analysis. - Users highly value the **exceptional customer support** provided by Faddom, enhancing their overall product experience significantly. - Users appreciate the **ease of use** and intuitive UI of Faddom, making network discovery effortless and efficient. - Users appreciate the **great integration options** of Faddom, streamlining deployment and enhancing network visibility and management. **Cons:** - Users note a **learning difficulty** with Faddom's terminology and initial setup, requiring time to master the application. - Users find the **limited features** of Faddom frustrating, especially for complex environments and specific tool integrations. - Users find the **cost of Faddom** challenging, especially for smaller organizations with tighter budgets. - Users highlight **integration issues** with Faddom, particularly regarding limited customization and functionality in complex environments. - Users face a **steep learning curve** with Faddom, making initial setup and understanding somewhat confusing and time-consuming. #### What Are Recent G2 Reviews of Faddom? **"[Agentless Dependency Analysis That Simplifies Environment Visibility](https://www.g2.com/survey_responses/faddom-review-12685375)"** **Rating:** 4.0/5.0 stars *— sailesh a.* [Read full review](https://www.g2.com/survey_responses/faddom-review-12685375) --- **"[Excellent Network Tracing and Topology Visualization](https://www.g2.com/survey_responses/faddom-review-12803256)"** **Rating:** 5.0/5.0 stars *— DARSHAN M.* [Read full review](https://www.g2.com/survey_responses/faddom-review-12803256) --- #### What Are G2 Users Discussing About Faddom? - [What is Faddom used for?](https://www.g2.com/discussions/what-is-faddom-used-for) - 1 comment, 1 upvote ### 23. [TeamCity](https://www.g2.com/products/teamcity/reviews) TeamCity by JetBrains is a powerful continuous integration and continuous delivery (CI/CD) solution designed to manage complex build pipelines. Built to support complex systems, high test loads, and strict security, TeamCity facilitates the automation of build, test, and deployment tasks. With TeamCity you can deliver your software in the most cost-optimal way with any tech stack, at any scale. If you need cross-repository build orchestration, scalability and performance of complex software delivery pipelines - TeamCity has you covered.It comes in both on-premises and cloud-based versions, or you can opt for a hybrid setup instead. Key features: •Pipeline optimization: Build caching, artifact reuse, parallel execution, and agent assignment logic to achieve faster builds with less waste. •Scalability: With Teamcity, you can visualize and coordinate multi-step, multi-repo build pipelines with ease. •Test intelligence: TeamCity only runs the tests impacted by a code change using live coverage data collected during builds, making CI processes faster. •Configuration-as-code and Web UI: Use your preferred pipeline setup method between KotlinDSL, UI, or both. •Integrations: TeamCity is ready for real-world setups with a vast number of out of the box integrations for enterprise, hybrid cloud, game dev and so much more. •Combine multiple VCS providers: Connect GitHub, GitLab, Azure, Perforce, Bitbucket, and internal repositories in a single CI setup. TeamCity offers flexible plan and pricing options to fit any project, starting with the free, fully-featured On-premises tier. **Average Rating:** 4.3/5.0 **Total Reviews:** 87 **How Do G2 Users Rate TeamCity?** - **Has the product been a good partner in doing business?:** 7.7/10 (Category avg: 8.6/10) - **Quality of Support:** 8.3/10 (Category avg: 8.6/10) - **Ease of Admin:** 8.1/10 (Category avg: 8.5/10) - **Ease of Use:** 8.1/10 (Category avg: 8.6/10) **Who Is the Company Behind TeamCity?** - **Seller:** [JetBrains](https://www.g2.com/sellers/jetbrains) - **Company Website:** https://www.jetbrains.com/ - **Year Founded:** 2000 - **HQ Location:** Prague - **Twitter:** @jetbrains (213,126 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/12515/ (2,941 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 41% Mid-Market, 34% Enterprise #### What Are TeamCity's Pros and Cons? **Pros:** - Features (1 reviews) - Testing (1 reviews) **Cons:** - API Limitations (1 reviews) - Build Issues (1 reviews) - Confusing Interface (1 reviews) - Downtime Issues (1 reviews) - Error Handling (1 reviews) ### What Do G2 Reviewers Say About TeamCity? *AI-generated summary from verified user reviews* **Pros:** - Users find the **basic features** of TeamCity sufficient for meeting essential testing needs effectively. - Users find the **basic features** of TeamCity sufficient for meeting essential testing requirements effectively. **Cons:** - Users face **API limitations** in TeamCity, causing frustration with redundant inputs and unexpected build behaviors. - Users face numerous **build issues** in TeamCity, leading to frustrating delays and a lack of reliability. - Users often find TeamCity's **confusing interface** leads to frustrating user experiences and unresolved basic problems. - Users face serious **downtime issues** with TeamCity, experiencing frequent problems that disrupt their workflow significantly. - Users experience significant **error handling issues** in TeamCity, leading to frustration and hindered productivity. #### What Are Recent G2 Reviews of TeamCity? **"[Polished, High-Performance CI/CD Out of the Box](https://www.g2.com/survey_responses/teamcity-review-12646452)"** **Rating:** 5.0/5.0 stars *— Verified User in Computer Software* [Read full review](https://www.g2.com/survey_responses/teamcity-review-12646452) --- **"[TeamCity is an all-purpose continuous integration, continuous delivery appliocation](https://www.g2.com/survey_responses/teamcity-review-8444704)"** **Rating:** 5.0/5.0 stars *— Tabresh R.* [Read full review](https://www.g2.com/survey_responses/teamcity-review-8444704) --- #### What Are G2 Users Discussing About TeamCity? - [What do you recommend for maximizing the efficiency of TeamCity in your CI/CD pipeline?](https://www.g2.com/discussions/what-do-you-recommend-for-maximizing-the-efficiency-of-teamcity-in-your-ci-cd-pipeline) - 1 comment - [What is TeamCity used for?](https://www.g2.com/discussions/what-is-teamcity-used-for) - 1 comment, 1 upvote - [What is the difference between Jenkins and TeamCity?](https://www.g2.com/discussions/what-is-the-difference-between-jenkins-and-teamcity) - 1 comment, 1 upvote - [Is TeamCity a continuous integration tool?](https://www.g2.com/discussions/is-teamcity-a-continuous-integration-tool) - 1 comment, 1 upvote - [What is TeamCity in Devops?](https://www.g2.com/discussions/what-is-teamcity-in-devops) - 1 comment, 1 upvote ### 24. [SolarWinds Kiwi CatTools](https://www.g2.com/products/solarwinds-kiwi-cattools/reviews) SolarWinds® Kiwi CatTools® is a network automation tool designed to manage configurations on network devices such as routers, switches, and firewalls. It helps you work more efficiently by scheduling automatic backup activities and rolling out configuration changes to multiple devices simultaneously. With native support for devices from dozens of manufacturers, Kiwi CatTools helps simplify network administration, configuration change alerting, and backup management. Key Features: • Schedule automated network configuration backups • Perform bulk configuration changes on multiple devices • Increase security with configuration change alerting • Perform network device management from one console • Compare device configurations and analyze changes • Roll back network configuration when needed **Average Rating:** 4.4/5.0 **Total Reviews:** 17 **How Do G2 Users Rate SolarWinds Kiwi CatTools?** - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.6/10) - **Quality of Support:** 7.6/10 (Category avg: 8.6/10) - **Ease of Admin:** 8.9/10 (Category avg: 8.5/10) - **Ease of Use:** 8.8/10 (Category avg: 8.6/10) **Who Is the Company Behind SolarWinds Kiwi CatTools?** - **Seller:** [SolarWinds Worldwide LLC](https://www.g2.com/sellers/solarwinds-worldwide-llc) - **Year Founded:** 1999 - **HQ Location:** Austin, TX - **Twitter:** @solarwinds (19,570 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/166039/ (2,824 employees on LinkedIn®) - **Ownership:** NYSE: SWI **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 53% Enterprise, 35% Mid-Market #### What Are Recent G2 Reviews of SolarWinds Kiwi CatTools? **"[Cat used to keep a check on network](https://www.g2.com/survey_responses/solarwinds-kiwi-cattools-review-5468269)"** **Rating:** 4.0/5.0 stars *— Aswin K.* [Read full review](https://www.g2.com/survey_responses/solarwinds-kiwi-cattools-review-5468269) --- **"[Excellent Tool](https://www.g2.com/survey_responses/solarwinds-kiwi-cattools-review-5402945)"** **Rating:** 4.5/5.0 stars *— Vigneshbalaji R.* [Read full review](https://www.g2.com/survey_responses/solarwinds-kiwi-cattools-review-5402945) --- #### What Are G2 Users Discussing About SolarWinds Kiwi CatTools? - [What does Solarwinds Kiwi Cattools do?](https://www.g2.com/discussions/what-does-solarwinds-kiwi-cattools-do) - [How do you install Kiwi CatTools?](https://www.g2.com/discussions/how-do-you-install-kiwi-cattools) - [What is Kiwi Software?](https://www.g2.com/discussions/what-is-kiwi-software) - [What are Kiwi CatTools?](https://www.g2.com/discussions/what-are-kiwi-cattools) ### 25. [Opsera](https://www.g2.com/products/opsera/reviews) Opsera Unified DevOps is a comprehensive platform specifically designed for enterprise software teams to address the challenges of tool sprawl, enhance operational efficiency, and accelerate software delivery. This solution provides a cohesive environment that integrates various tools and processes, allowing teams to manage their development and deployment workflows seamlessly. By leveraging automated toolchains and declarative pipeline templates, Opsera simplifies complex DevOps practices, making it easier for teams to focus on innovation rather than managing disparate tools. The platform is particularly beneficial for organizations facing the complexities of modern software development, where multiple tools and services can lead to inefficiencies and increased risks. Opsera targets enterprises that require a robust solution to unify their development processes, streamline collaboration among teams, and ensure compliance with security protocols. With its capabilities in CI/CD pipeline automation and DevSecOps, Opsera empowers teams to maintain high standards of quality and security throughout the software lifecycle. One of the standout features of Opsera is its ability to automate the entire DevOps toolchain, which includes release orchestration and source code migration. This automation not only reduces manual intervention but also minimizes the potential for errors, thereby enhancing overall productivity. Additionally, the platform's Unified Insights feature provides valuable analytics and reporting, enabling teams to gain a deeper understanding of their workflows and identify areas for improvement. Integration with popular tools such as GitHub, GitHub Copilot, and GitHub Actions further enhances its utility, allowing teams to leverage existing resources while benefiting from Opsera's advanced capabilities. Moreover, Opsera's AI-driven analysis offers predictive insights that help teams make informed decisions, optimize performance, and reduce costs associated with software development. By providing a unified view of the development process, Opsera enables organizations to respond swiftly to changing market demands and deliver high-quality software products more efficiently. This holistic approach to DevOps not only fosters a culture of continuous improvement but also positions enterprises to stay competitive in an ever-evolving technological landscape. In essence, Opsera Unified DevOps stands out as a vital solution for enterprises looking to streamline their software development processes, enhance collaboration, and drive innovation while maintaining a strong focus on security and compliance. Its comprehensive feature set and integration capabilities make it an essential tool for modern software teams aiming to navigate the complexities of DevOps effectively. **Average Rating:** 4.6/5.0 **Total Reviews:** 105 **How Do G2 Users Rate Opsera?** - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.6/10) - **Quality of Support:** 8.8/10 (Category avg: 8.6/10) - **Ease of Admin:** 8.5/10 (Category avg: 8.5/10) - **Ease of Use:** 8.9/10 (Category avg: 8.6/10) **Who Is the Company Behind Opsera?** - **Seller:** [Opsera](https://www.g2.com/sellers/opsera) - **Company Website:** https://www.opsera.io - **Year Founded:** 2020 - **HQ Location:** Palo Alto, US - **Twitter:** @opseraio (386 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/opsera/ (118 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 50% Enterprise, 25% Mid-Market #### What Are Opsera's Pros and Cons? **Pros:** - Ease of Use (28 reviews) - Features (22 reviews) - Automation (17 reviews) - Deployment (17 reviews) - Time-saving (15 reviews) **Cons:** - Performance Issues (11 reviews) - Difficult Setup (10 reviews) - Complex Setup (9 reviews) - Complex Configuration (7 reviews) - Learning Curve (7 reviews) ### What Do G2 Reviewers Say About Opsera? *AI-generated summary from verified user reviews* **Pros:** - Users find Opsera to be **user-friendly and easy to implement** , enhancing their overall deployment experience significantly. - Users highlight the **powerful automated architectural discovery** of Opsera, streamlining complex project mappings effortlessly. - Users appreciate the **automation capabilities** of Opsera, enhancing organization and efficiency in the deployment process. - Users appreciate the **ease of deployment** with Opsera, noting its automation and user-friendly interface for CI/CD processes. - Users value the **time-saving automation** of Opsera, allowing for quicker project mapping and streamlined DevOps workflows. **Cons:** - Users often experience **performance issues** with Opsera, noting slow loading times and occasional lag in usability. - Users find the **difficult setup** process and steep learning curve challenging, hindering quick onboarding with Opsera. - Users find Opsera to have a **complex setup** that can be daunting and challenging for new users. - Users find the **complex configuration** challenging, causing delays in adoption and requiring technical expertise for advanced features. - Users face a **steep learning curve** for advanced features, which may hinder adoption for less experienced teams. #### What Are Recent G2 Reviews of Opsera? **"[Opsera: Plain-English Security Scans with a Privacy-First MCP Architecture](https://www.g2.com/survey_responses/opsera-review-12456662)"** **Rating:** 4.5/5.0 stars *— Hemanth N.* [Read full review](https://www.g2.com/survey_responses/opsera-review-12456662) --- **"[Powerful Automated Architecture Discovery with Instant Mermaid Diagrams](https://www.g2.com/survey_responses/opsera-review-12408132)"** **Rating:** 4.5/5.0 stars *— Abbielessh B.* [Read full review](https://www.g2.com/survey_responses/opsera-review-12408132) --- #### What Are G2 Users Discussing About Opsera? - [What is Opsera used for?](https://www.g2.com/discussions/what-is-opsera-used-for) ## What Is Configuration Management Tools? [CI/CD Tools](https://www.g2.com/categories/ci-cd-tools) ## What Software Categories Are Similar to Configuration Management Tools? - [Build Automation Software](https://www.g2.com/categories/build-automation) - [Continuous Integration Tools](https://www.g2.com/categories/continuous-integration) - [Continuous Delivery Tools](https://www.g2.com/categories/continuous-delivery-tools) --- ## How Do You Choose the Right Configuration Management Tools? ### What You Should Know About Configuration Management Tools ### What are Configuration Management Tools? In software, configuration management refers to the process of tracking and conducting changes made to applications during the development process. Configuration management tools track changes to applications and their infrastructure to ensure configurations are in a known and trusted state and configuration details don’t rely on DevOps tribal knowledge. These platforms enhance visibility across teams about system states and configuration statuses to empower efficiency and streamline a company’s control process. When desired configurations are determined, this software automatically configures systems to that state via configuration files. Companies use configuration management software’s integrations with [version control systems](https://www.g2.com/categories/version-control-systems), [software testing tools](https://www.g2.com/categories/software-testing), [bug tracking software](https://www.g2.com/categories/bug-tracking), and other software development tools to facilitate internal best practices and productivity. Key Benefits of Configuration Management Tools - Increase efficiency - Define change control processes - Enable visibility and understanding across teams and departments - Automate configuration - Allow quicker restoration in cases of infrastructure failure ### Why Use Configuration Management Tools? Configuration management tools make life easier for DevOps teams and improve process quality by minimizing the risk of both human error and the need for human effort. Team knowledge becomes less ethereal and more concrete thanks to configuration management software’s record-keeping functionality. Configuration files enable this software to automatically configure systems to their desired state. Configuration management software’s maintenance of easily reproducible system states also improves response times when systems and applications fail. **Preserve and share knowledge —** Application and system configuration can involve many intricate, finicky settings and moving parts. DevOps teams often run the risk of relying on tribal knowledge to maintain and adjust infrastructural configuration, which can cause trouble as teams and practices shift. With configuration management software, teams can exchange tribal knowledge for thorough records of change process documentation. This streamlines onboarding processes and preserves comprehensive knowledge in an easily accessible state, enabling a more efficient workflow and better collaboration. Configuration documentation and changes can be constantly adjusted and managed via this software, ensuring processes remain updated and visible. **Efficient configuration —** Configuring applications and system infrastructure is meticulous work, and the configuration of a desired state can be challenging to reproduce. Configuration management software’s comprehensive historical records of system states alleviate this issue by presenting configuration information in an accessible form. Not only is this information readable by users, it also exists in the form of configuration files, allowing this software to automatically configure systems to their desired state. This alleviates workloads and allows DevOps team members to focus on other tasks. **Effective system restoration —** Crashes, bugs, and full-on system failures can be relatively common in any DevOps environment. When applications and their infrastructure fail and systems go down, a DevOps teams’ number one priority is restoring all systems to get things running again as quickly as possible. Sometimes crashes can lead to software configurations being reset, which can make it difficult to restore to its desired state. Thanks to configuration management tools, teams can rest easy knowing configurations are fully recorded in an easily reproducible way. This makes it much easier for developers and IT professionals to restore software and system crashes. ### Who Uses Configuration Management Tools? Developers and IT professionals use configuration management solutions to facilitate shared knowledge and control internal systems and infrastructure. This promotes better DevOps workflows by encouraging software developers and Ops teams to work together in an agile environment. **Software developers —** Software developers use configuration management tools to track and manage application infrastructures. This helps teams collaborate on builds while enhancing visibility and empowering productive responses when build configurations aren’t working. Developers also use configuration management software to maintain functional knowledge of system states in a DevOps environment, allowing them to collaborate with Ops teams more effectively. **IT professionals —** IT professionals use configuration management tools to track and manage system states in a DevOps environment. This helps Ops teams collaborate when tackling infrastructure challenges and improving system architecture. ### Configuration Management Tools Features **Configuration identification —** Configuration management tools have the functionality to individually identify any instance, or version, of a software product or build. Every time a build is reconfigured or structured, configuration management can capture a “snapshot" of the entire state of the software, which is then stored in a comprehensive historical record. Builds can be rolled back to previous configurations if necessary, and teams have full visibility to promote effective collaboration. **Configuration control —** Configuration management solutions formalize internal change processes through configuration control. Users can make changes to their software while ensuring each change is fully authorized and documented. Team leads can set permissions to control access across the team. This feature facilitates software changes by enabling review, authentication, and adherence to internal best practices when managing configuration. **Configuration status monitoring —** Configuration management platforms not only record configuration changes but monitors the status of each instance of an application or system. This ensures the current configuration of each element of the system is always known. Users can react more effectively to issues thanks to the complete view delivered by configuration management software. **Automatic configuration —** Configuration management software can automatically configure applications and systems to the desired state. By capturing and storing software states via configuration files, this software minimizes the manual aspect of software configuration. Users can indicate desired configurations so if a failure occurs, configuration management software can automatically reconfigure the system. ### Trends Related to Configuration Management Tools **DevOps —** DevOps refers to the marriage of development and IT operations management to make unified software development pipelines. Teams have implemented DevOps best practices to build, test, and release software. Configuration management tools promote DevOps workflows by increasing cross-team visibility and facilitating collaboration. **DevSecOps —** Calls for standardized cybersecurity best practices as part of DevOps philosophy, often referred to as DevSecOps, have shifted the onus of responsibility for secure applications onto developers. Better security often requires changes to software states, making configuration management integral to filling the gap between cybersecurity and development. **Continuous integration and deployment (CI/CD) —** CI/CD is the current standard in DevOps best practices. Developers use the principles of CI/CD to curate smooth development pipelines. A proper CI/CD pipeline involves constantly planning, building, testing, and deploying software while ensuring compliance with project goals and requirements. Configuration management software aids the CI/CD pipeline by streamlining development and offering agile control over application infrastructure. ### Software and Services Related to Configuration Management Tools [**Version control systems**](https://www.g2.com/categories/version-control-systems) **—** Version control systems help track changes to software development projects and allow team members to change and collaborate on files. This is accomplished using version history, branching, and managed repositories. Configuration management software integrates with version control systems to give development teams better visibility and collaborative control while developing software. [**Software testing tools**](https://www.g2.com/categories/software-testing) **—** Software testing solutions give development teams the methods and tools to determine the quality of their software creation and improvement projects. Development teams use software testing tools to assess whether the software is usable, performs properly, meets development team goals, and meets overall requirements. Configuration management tools integrate with software testing tools to ensure that infrastructure meets the requirements for team goals, performance metrics, and usability. [**Bug tracking software**](https://www.g2.com/categories/bug-tracking) **—** Bug tracking software, or issue tracking software, refers to software used by quality assurance (QA) and software development teams to report software bugs and problems. Thorough bug tracking is essential for good software development. Bug tracking software provides a repository that explains how to reproduce a bug and how widespread an issue is. Additionally, it allows a business to separate, prioritize, sequence, and provide communications about different bugs across many projects or applications. Configuration management tools integrate with bug-tracking software to isolate issues caused by certain system configurations.