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LivePerson

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388 reviews
  • 8 profiles
  • 23 categories
Average star rating
4.3
Serving customers since
1995
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All Products & Services

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LivePerson

204 reviews

Customer experience management matters. Drive conversions and customer loyalty with LivePerson's online real-time engagement solutions.

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Tenfold

172 reviews

Tenfold digs deep into all your business history and aggregates all data, including sales, service, and marketing, into a unified view that users can access in real time. All contact points and interactions with your customers are captured, such as business call, email, text, and chat and you don’t have to put in the manual labor.

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Contact At Once!

10 reviews

Contact At Once!, a LivePerson company, provides chat, text and mobile messaging solutions for automotive, multifamily and Real Estate.

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Tenfold for Zendesk

1 review

Tenfold NextGen CTI enables companies that use Genesys and Zendesk to increase productivity, improve customer experience and make better business decisions with meaningful data.

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Tenfold for SugarCRM

1 review

Tenfold NextGen CTI enables companies that use Genesys and SugarCRM to increase productivity, improve customer experience and make better business decisions with meaningful data.

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Tenfold for Microsoft Dynamics

0 reviews

Tenfold NextGen CTI enables companies that use Genesys and Microsoft Dynamics to increase productivity, improve customer experience and make better business decisions with meaningful data.

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Tenfold for ServiceNow

0 reviews

Next Generation CTI. Recognize and respond to your customers at the moment of interaction

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Tenfold for Bullhorn

0 reviews

Tenfold NextGen CTI enables companies that use Genesys and Bullhorn to increase productivity, improve customer experience and make better business decisions with meaningful data.

Profile Name

Star Rating

268
85
22
5
8

LivePerson Reviews

Review Filters
Profile Name
Star Rating
268
85
22
5
8
Fahad Z.
FZ
Fahad Z.
Entrepreneur, Business Technology Consultant, Intender Sourcing, Buyer of Used Computers, Laptops, LCD,AiO, Printers, Projectors,Keyboard, Mice, Surplus Electronics & IT Equipment from US & EU,#WTS #WTB #E-Scrap
01/16/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

AI-Powered Support with Seamless Integration

I like the support services response time with AI integration, which helps focus more on complex customer support tickets by reducing 95% of the common support tickets. The initial setup of LivePerson was very easy.
Verified User in Financial Services
UF
Verified User in Financial Services
01/16/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Strong conversational platform, but needs effort to run well

Great for managing customer conversations at scale, with solid automation and routing capabilities.
Ayush P.
AP
Ayush P.
(PMP)®|Project Manager| Transformation Projects Specialist | Software Quality Assurance | Airlines Enthusiast
01/15/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

AI-Powered, Reliable, Average User Experience

I like that LivePerson is AI-based and has technologically advanced features. It's also very reliable. The initial setup was very easy for us because it was completely done by the LivePerson team, so we didn't have any hassles with it.

About

Contact

HQ Location:
New York, NY

Social

@LivePerson

What is LivePerson?

LivePerson is a technology company that specializes in conversational AI and messaging solutions for businesses. Their platform enables companies to engage with customers through various channels, including messaging apps, websites, and mobile applications. LivePerson's AI-driven tools facilitate real-time customer interactions, automate responses, and enhance customer service efficiency, aiming to improve overall user experience and business outcomes. For more information, visit their website at [liveperson.com](https://www.liveperson.com/).

Details

Year Founded
1995
Ownership
NASDAQ: LPSN