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LivePerson

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393 reviews
  • 8 profiles
  • 23 categories
Average star rating
4.3
Serving customers since
1995
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LivePerson

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Profile Name

Star Rating

272
86
22
5
8

LivePerson Reviews

Review Filters
Profile Name
Star Rating
272
86
22
5
8
Divyesh  D.
DD
Divyesh D.
02/17/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Fast Handling of High-Volume Inquiries with Strong Reporting and Analytics

They handle large volumes of routine inquiries quickly, freeing up human agents to focus on more complex issues. This can significantly reduce support costs and improve overall responsiveness. The reporting and analytics are also praised for providing valuable data on customer interactions, which helps teams optimize workflows and improve service quality over time.
FC
Felice C.
01/29/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

LivePerson: 24/7 AI Automation for Fast, Secure Omnichannel Customer Engagement

We use LivePerson to better customer engagements and the platform makes it possible with its great automation features. The tool automates customer service with AI agents which saves time while ensuring fast/efficient services. Thanks to 24/7 AI agents availability, we've enhanced customer experience. I like that LivePerson supports omnichannel engagements. I like that LivePerson offers enterprise grade security and this is a plus.
Mahmoud H.
MH
Mahmoud H.
DevOps Engineer @DataScience Middle East
01/23/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Robust AI-Powered Messaging That Boosts Engagement Across Channels

What I like most about LivePerson is its robust, AI-powered chat and messaging capabilities. It helps automate customer conversations, shorten response times, and boost customer engagement across a range of digital channels, making it easier to support customers consistently wherever they reach out.

About

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HQ Location:
New York, NY

Social

@LivePerson

What is LivePerson?

LivePerson is a technology company that specializes in conversational AI and messaging solutions for businesses. Their platform enables companies to engage with customers through various channels, including messaging apps, websites, and mobile applications. LivePerson's AI-driven tools facilitate real-time customer interactions, automate responses, and enhance customer service efficiency, aiming to improve overall user experience and business outcomes. For more information, visit their website at [liveperson.com](https://www.liveperson.com/).

Details

Year Founded
1995
Ownership
NASDAQ: LPSN