LivePerson

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394 reviews
  • 8 profiles
  • 23 categories
Average star rating
4.3
Serving customers since
1995
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LivePerson

210 reviews

Customer experience management matters. Drive conversions and customer loyalty with LivePerson's online real-time engagement solutions.

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172 reviews

Tenfold digs deep into all your business history and aggregates all data, including sales, service, and marketing, into a unified view that users can access in real time. All contact points and interactions with your customers are captured, such as business call, email, text, and chat and you don’t have to put in the manual labor.

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Contact At Once!

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Contact At Once!, a LivePerson company, provides chat, text and mobile messaging solutions for automotive, multifamily and Real Estate.

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1 review

Tenfold NextGen CTI enables companies that use Genesys and SugarCRM to increase productivity, improve customer experience and make better business decisions with meaningful data.

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Next Generation CTI. Recognize and respond to your customers at the moment of interaction

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Profile Name

Star Rating

273
86
22
5
8

LivePerson Reviews

Review Filters
Profile Name
Star Rating
273
86
22
5
8
Verified User in Marketing and Advertising
GM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
11/06/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Efficient Customer Communication with AI-Powered Support

provide better customer support. The interface is user-friendly, and it makes handling customer queries more organized and efficient.
JUAN PABLO  G.
JG
JUAN PABLO G.
Soporte tecnicoMid-Market (51-1000 emp.)
11/02/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review
Translated Using AI

Multichannel AI Support Simplifying Customer Management

I like that it allows serving many customers from a single platform, using channels like WhatsApp, text messages, and web page chats. It also uses artificial intelligence to answer questions and direct conversations. It facilitates employees' work and can connect with other customer service tools.
ML
Marcelo L.
employMid-Market (51-1000 emp.)
11/02/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Powerful omnichannel AI messaging platform

it effortlessly handles omnichannel conversation, More conversations with the same team reduced our cost per contact. Insights into conversations also helped us identify areas where we hadn’t been providing the best service. The system is very open and easy to integrate , whilst we do have integration with our CRM .it has great documentation for developers and the APIs. it can use our own LLM.it also has advanced conversational AI with intent recognition for complex customer queries.

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HQ Location:
New York, NY

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What is LivePerson?

LivePerson is a technology company that specializes in conversational AI and messaging solutions for businesses. Their platform enables companies to engage with customers through various channels, including messaging apps, websites, and mobile applications. LivePerson's AI-driven tools facilitate real-time customer interactions, automate responses, and enhance customer service efficiency, aiming to improve overall user experience and business outcomes. For more information, visit their website at [liveperson.com](https://www.liveperson.com/).

Details

Year Founded
1995
Ownership
NASDAQ: LPSN