Best AI SRE Tools Software

How Many AI SRE Tools Software Products Does G2 Track?

Total Products under this Category: 52

Category Stats (Nov 2026)

  • Average Rating: 4.61/5 (↓0.03 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Komodor (+0.32%) - Among all products in this category, Komodor recorded the largest rating increase compared to last month

Last updated: November 11, 2026

How Does G2 Rank AI SRE Tools Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 5,700+ Authentic Reviews
  • 52+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI SRE Tools Software

G2 Grid® for AI SRE Tools Software plotting products by satisfaction and market presence

Highlighted products: ServiceNow IT Operations Management, New Relic, Dynatrace, Rootly, Xurrent IMR, incident.io, Sherlocks.ai, and Resolve AI.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-sre-tools/grids.json?focus%5B%5D=servicenow-it-operations-management&focus%5B%5D=new-relic&focus%5B%5D=dynatrace&focus%5B%5D=rootly&focus%5B%5D=xurrent-imr&focus%5B%5D=incident-io&focus%5B%5D=sherlocks-ai&focus%5B%5D=resolve-ai)

ServiceNow IT Operations Management

ServiceNow IT Operations Management (ITOM) is a comprehensive solution designed to enhance the visibility, health, and optimization of an organization's IT infrastructure. By integrating advanced automation and artificial intelligence, ITOM enables proactive management of IT operations, reducing downtime and improving service delivery. Key Features and Functionality: - ITOM Visibility: Automates the discovery of IT assets across on-premises, cloud, and hybrid environments, providing a unified view of the infrastructure. Service Mapping identifies dependencies between IT components, facilitating impact analysis and change management. - ITOM Health: Consolidates and correlates events from various monitoring tools, enabling IT teams to prioritize and respond to critical incidents promptly. Operational Intelligence leverages AI and machine learning to detect patterns and anomalies, allowing for proactive issue resolution. - ITOM Optimization: Manages cloud resources effectively by providing visibility and control over public, private, and hybrid cloud environments. Automates provisioning, lifecycle management, and cost optimization of IT resources supporting application services. Primary Value and Solutions Provided: ServiceNow ITOM addresses the challenges of managing complex IT environments by offering a unified platform that enhances operational efficiency and service reliability. It enables organizations to transition from reactive to proactive operations, minimizing the risk of outages and optimizing resource utilization. By automating routine tasks and providing real-time insights, ITOM empowers IT teams to focus on strategic initiatives, ultimately driving business growth and resilience.

Average Rating: 4.4/5.0

Total Reviews: 486

Who Is the Company Behind ServiceNow IT Operations Management?

  • Seller: ServiceNow
  • Company Website:
  • Year Founded: 2004
  • HQ Location: Santa Clara, CA
  • LinkedIn® Page: www.linkedin.com
    35,078 employees on LinkedIn®
  • Ownership: NYSE:NOW

Who Uses This Product?

  • Who Uses This: Software Engineer, Business Analyst
  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 51% Large, 21% Medium

What Do G2 Reviewers Say About ServiceNow IT Operations Management?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of ServiceNow IT Operations Management, making it accessible for non-technical individuals.
  • Users value the clear visibility and control of ServiceNow IT Operations Management over IT infrastructure and applications.
  • Users appreciate the clear visibility and control ServiceNow IT Operations Management provides over IT infrastructure and applications.
  • Users appreciate the automation capabilities of ServiceNow IT Operations Management, enhancing efficiency and reducing downtime significantly.
  • Users value the flexibility and robustness of ServiceNow IT Operations Management, enhancing operational effectiveness and ease of use.
Cons
  • Users face a steep learning difficulty with ServiceNow IT Operations Management due to its complex setup and many features.
  • Users find the complexity of ServiceNow IT Operations Management to be a significant barrier to effective use.
  • Users find the initial setup complex, requiring significant effort for configuration and data management, which can be tedious.
  • Users find the cost of ServiceNow IT Operations Management to be high, making it less accessible for smaller organizations.
  • Users find the steep learning curve of ServiceNow IT Operations Management challenging, impacting their ability to use the platform effectively.

What Are Recent G2 Reviews of ServiceNow IT Operations Management?

What Are G2 Users Discussing About ServiceNow IT Operations Management?

New Relic

New Relic is the all-in-one Intelligent Observability platform built to help engineering and IT teams plan, build, deploy, and run software with confidence. By unifying metrics, events, logs, and traces into a single, secure telemetry cloud, New Relic gives over 25 million engineers real time visibility and AI-powered insights across their entire digital estate, from code to cloud. Designed to replace fragmented point solutions, New Relic consolidates full-stack observability into a single source of truth. The platform brings together Application Performance Monitoring (APM), infrastructure monitoring, log management, digital experience monitoring (DEM), container monitoring, and AIOps into one cohesive interface. Powered by an advanced AI engine, New Relic automatically pairs telemetry data to shift problem solving from reactive debugging to proactive and predictive resolution, helping teams reduce mean time to resolution (MTTR) and eliminate digital disruptions before they impact end users. Equipped with over 500 open source integrations, New Relic seamlessly connects with your existing stack. Coupled with transparent, consumption and user-based pricing, organizations gain full predictability over their costs without sacrificing telemetry depth.

Average Rating: 4.4/5.0

Total Reviews: 576

Who Is the Company Behind New Relic?

  • Seller: New Relic
  • Company Website:
  • Year Founded: 2008
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    3,093 employees on LinkedIn®
  • Ownership: NYSE: NEWR

Who Uses This Product?

  • Who Uses This: Software Engineer, Senior Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 43% Medium, 29% Large

What Do G2 Reviewers Say About New Relic?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of New Relic, enjoying its intuitive interface and swift setup process.
  • Users enjoy the real-time monitoring of New Relic, enabling immediate issue detection and streamlined troubleshooting.
  • Users value real-time monitoring with New Relic, which enhances visibility and quickly identifies performance issues.
  • Users value the end-to-end monitoring of New Relic, enabling quick identification of issues affecting conversions.
  • Users value the real-time monitoring of New Relic, enhancing performance insights and troubleshooting efficiency effectively.
Cons
  • Users find New Relic's pricing to be expensive, particularly as usage and data ingestion increase significantly.
  • Users find pricing issues with New Relic, especially as costs rise unpredictably with increased data usage.
  • Users find New Relic's complexity challenging, especially during onboarding and navigating its multitude of features.
  • Users find the steep learning curve challenging, as mastering New Relic's features takes significant time and effort.
  • Users find New Relic's complex setup daunting, requiring substantial time for onboarding and configuration.

What Are Recent G2 Reviews of New Relic?

What Are G2 Users Discussing About New Relic?

Dynatrace

Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights, Dynatrace enables organizations to analyze, automate, and innovate faster to drive their business forward. To learn more about how Dynatrace can help your business, visit www.dynatrace.com, visit our blog and follow us on LinkedIn and X @dynatrace.

Average Rating: 4.5/5.0

Total Reviews: 1,242

Who Is the Company Behind Dynatrace?

  • Seller: Dynatrace
  • Year Founded: 2005
  • HQ Location: Boston, MA
  • LinkedIn® Page: www.linkedin.com
    6,181 employees on LinkedIn®
  • Ownership: NYSE: DT

Who Uses This Product?

  • Who Uses This: Software Engineer, Senior Software Engineer
  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 69% Large, 23% Medium

What Do G2 Reviewers Say About Dynatrace?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Dynatrace, as it simplifies monitoring and enhances data visibility for IT teams.
  • Users value the AI-powered debugging capabilities of Dynatrace, which enhance monitoring and root-cause analysis effectively.
  • Users value the powerful data organization of Dynatrace Grail, enhancing monitoring and issue identification through integrated insights.
  • Users value the versatile information organization in Dynatrace, enhancing accessibility across the entire organization.
  • Users appreciate the early downtime detection and unified monitoring capabilities of Dynatrace for improved IT support.
Cons
  • Users find the learning curve steep, noting that configuration and certification experiences need significant improvement.
  • Users criticize Dynatrace for its missing features, particularly in documentation accuracy and dashboard customization options.
  • Users find the complexity of Dynatrace challenging, noting difficulties in configuration and a need for better documentation.
  • Users find the UX improvement challenging due to a steep learning curve and complex dashboard navigation.
  • Users find the learning difficulty of Dynatrace challenging, leading to decreased usage and confusion with the tool.

What Are Recent G2 Reviews of Dynatrace?

What Are G2 Users Discussing About Dynatrace?

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Rootly

Rootly is the AI-native on-call and incident management platform that helps you resolve incidents faster, improve system resilience, and streamline on-call operations. It’s your always-on production AI agent that automates root cause analysis and identifies patterns that drive continuous improvement—trusted by thousands of companies like NVIDIA, Replit, Elastic, Canva, Clay, DoorDash, SoFi, and Superhuman.

Average Rating: 4.7/5.0

Total Reviews: 199

Who Is the Company Behind Rootly?

  • Seller: Rootly
  • Company Website:
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    90 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Senior Software Engineer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 54% Medium, 33% Large

What Do G2 Reviewers Say About Rootly?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Rootly, facilitating seamless incident management within Slack without disrupting workflows.
  • Users appreciate the seamless automation of Rootly, enhancing incident management efficiency and team alignment.
  • Users value the Slack integration of Rootly, enhancing incident management without disrupting communication or workflows.
  • Users value the engaged customer support of Rootly, appreciating its responsiveness to feature requests and seamless onboarding.
  • Users appreciate the easy setup of Rootly, enabling quick onboarding and efficient integration with existing tools.
Cons
  • Users find integration issues with Rootly, noting fewer out-of-the-box options compared to competitors and some minor glitches.
  • Users note the missing features in Rootly, particularly in integrations and complex use cases compared to competitors.
  • Users report feature issues with Rootly, including clunky UI and weaker metrics dashboards compared to competitors.
  • Users experience notification overload from Slack integrations during incidents, leading to fatigue and distraction.
  • Users experience notification overload with Rootly, leading to a feeling of being overwhelmed during major incidents.

What Are Recent G2 Reviews of Rootly?

What Are G2 Users Discussing About Rootly?

Xurrent IMR

Xurrent IMR (Incident Management and Response) is an end-to-end platform designed to help infrastructure and support teams manage the full incident response lifecycle — from the first alert to the final post-mortem. Built for speed, clarity, and operational accountability, it gives on-call teams the structure they need to respond decisively when systems fail. At its core, Xurrent IMR brings together alert correlation, on-call scheduling, task delegation, and SLA compliance into a single, unified workflow. Rather than stitching together multiple point solutions, teams get a coherent system that handles every stage of incident response without context-switching. Key capabilities include: Intelligent alert routing and correlation: Custom routing rules and alert context surface the right information at the right time, helping teams accelerate root cause analysis and reduce noise. On-call management with escalation policies: Fully customizable schedules and escalation chains ensure incidents are acknowledged and resolved within SLA thresholds, with no gaps in coverage. Incident roles, task templates, and playbooks: Structured delegation frameworks reduce chaos during high-severity events, ensuring every team member knows their responsibilities before an incident strikes. Response automation: Automated workflows enable self-healing system behaviors, reducing mean time to resolution and minimizing manual intervention for recurring failure patterns. Advanced analytics and reporting: Team, service, and user-level reporting gives engineering and operations leaders the visibility to measure performance, identify gaps, and continuously improve. Xurrent IMR integrates with 150+ monitoring, observability, and ticketing tools — including Datadog, Prometheus, PagerDuty, Splunk, Jira, ServiceNow, Grafana, New Relic, and AWS CloudWatch — making it compatible with the stacks modern infrastructure teams already rely on. Whether managing a distributed engineering organization or a lean operations team, Xurrent IMR provides the coordination layer that turns reactive firefighting into a repeatable, measurable discipline.

Average Rating: 4.5/5.0

Total Reviews: 202

Who Is the Company Behind Xurrent IMR?

  • Seller: Xurrent
  • Company Website:
  • Year Founded: 2010
  • HQ Location: Santa Barbara, US
  • LinkedIn® Page: www.linkedin.com
    176 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, SDE
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 49% Medium, 28% Small

What Do G2 Reviewers Say About Xurrent IMR?

AI-generated summary from verified user reviews

Pros
  • Users commend the accurate alerting mechanism of Xurrent IMR, ensuring reliable monitoring and seamless workflow management.
  • Users find the ease of use of Xurrent IMR impressive, facilitating simple setup and integration with third-party apps.
  • Users highlight the seamless integration capabilities of Xurrent IMR, making setup and usage straightforward and efficient.
  • Users highlight the outstanding customer support of Xurrent IMR, consistently receiving quick and helpful responses.
  • Users find the intuitive design of Xurrent IMR to be a major asset, enhancing user experience and ease of use.
Cons
  • Users face notification issues with Xurrent IMR, including limited sound options and overwhelming spam alerts.
  • Users note the missing features in Xurrent IMR, particularly the lack of EP duplication and limited free service options.
  • Users face feature limitations with Xurrent IMR, wishing for more robust functionalities and a smoother web interface.
  • Users experience scheduling issues with Xurrent IMR, finding the process cumbersome and the UI not user-friendly.
  • Users face integration issues with third-party tools, which complicates their overall experience with Xurrent IMR.

What Are Recent G2 Reviews of Xurrent IMR?

What Are G2 Users Discussing About Xurrent IMR?

incident.io

incident.io is the software reliability platform trusted by engineering teams at Netflix, Etsy, and over 2,000 companies that can't afford downtime. Software ships faster than ever, and keeping it reliable has become the real constraint on how fast a team can move. incident.io connects the full reliability lifecycle in one platform (On-Call, Investigations, Incident Response, and Status Pages) so context flows across every step instead of getting lost between disconnected tools. At the center is Nexus, a living AI model of your production environment built entirely from your own data: your runbooks, your services, and every incident you've ever run. Nexus gets smarter every time you use the platform, and it powers Investigations, our agentic root cause analysis. The moment an alert fires, Investigations reasons across your telemetry, deploys, and past incidents, then hands your team a root-cause hypothesis with the evidence, before anyone has opened a laptop. The incident.io agent works everywhere your team already does, from Slack and Teams to web, mobile, and MCP, both when you ask it and on its own in the background. It's a platform with an agent, not just an agent, so the essential work of running incidents, paging the right people, and keeping stakeholders updated keeps happening reliably. The result is a shift from simply managing incidents to continuously improving reliability. The best teams don't just respond to failure faster. They detect issues before customers do, resolve them with fewer people pulled in, and stop the same incidents from recurring. Every incident makes the system smarter, so reliability compounds. From the SRE to the support rep to the CTO, teams spend less time firefighting and more time building software their customers trust.

Average Rating: 4.8/5.0

Total Reviews: 238

Who Is the Company Behind incident.io?

  • Seller: incident.io
  • Company Website:
  • Year Founded: 2021
  • HQ Location: New York, US
  • LinkedIn® Page: www.linkedin.com
    218 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Site Reliability Engineer, Senior Software Engineer
  • Top Industries: Computer Software, Financial Services
  • Company Size: 63% Medium, 22% Large

What Do G2 Reviewers Say About incident.io?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of incident.io, highlighting its intuitive interface and seamless integration with Teams.
  • Users commend the outstanding customer support of incident.io, providing prompt and thorough assistance for improved incident processes.
  • Users value the visibility and structure incident.io brings to Slack, enhancing incident response and coordination effortlessly.
  • Users highlight the seamless integrations of incident.io that enhance collaboration and improve incident response across teams.
  • Users value the excellent customer satisfaction from Incident.io, noting responsiveness and helpful support for their needs.
Cons
  • Users highlight the missing features in incident.io, leading to limitations in language support and integration options.
  • Users find the limited features of incident.io lacking compared to competitors like Slack, especially regarding integrations.
  • Users struggle with feature issues such as difficult catalog creation, limited API capabilities, and integration challenges.
  • Users find integration issues with incident.io, particularly lacking seamless connections to Microsoft Teams and PagerDuty.
  • Users find the confusing setup of escalation paths and frequent UI changes challenging to navigate effectively.

What Are Recent G2 Reviews of incident.io?

What Are G2 Users Discussing About incident.io?

Sherlocks.ai

Sherlocks.ai is an AI-driven SRE management tool that handles alerts, automates root cause analysis in seconds, and ensures system reliability 24/7. Your AI SRE teammate keeps your team from being awake at 2 AM, intelligently managing incidents, executing runbooks, and providing real-time insights. It helps teams prevent downtime, reduce operational toil, and maintain high-performing systems. Integrations takes less than 30 minutes. Sherlocks.ai connects seamlessly with popular observability and cloud tools like Kubernetes, Datadog, Prometheus, AWS, New Relic, and sends notifications directly to Slack.

Average Rating: 4.9/5.0

Total Reviews: 29

Who Is the Company Behind Sherlocks.ai?

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 52% Small, 38% Medium

What Do G2 Reviewers Say About Sherlocks.ai?

AI-generated summary from verified user reviews

Pros
  • Users highlight the seamless Slack integration of Sherlocks.ai, enhancing speed and efficiency in resolving technical issues.
  • Users value the efficient alert management of Sherlocks.ai, enhancing collaboration and significantly reducing troubleshooting time.
  • Users praise the flexible integrations of Sherlocks.ai, streamlining problem-solving across diverse infrastructures and tools.
  • Users value the high level of customer satisfaction achieved through efficient troubleshooting and actionable insights with Sherlocks.ai.
  • Users praise the ease of use of Sherlocks.ai, facilitating swift investigations and resolution of issues through Slack integration.
Cons
  • Users experience bug issues like missed edge cases and false alerts, though support is responsive to feedback.
  • Users find the initial configuration complex, but appreciate the responsive support for resolving issues quickly.
  • Users face notification issues with noisy alerts from unique flows, needing extra support for optimal tuning.
  • Users report encountering automation errors that necessitate manual adjustments or custom webhook setups, complicating usability.
  • Users experience a complex setup process initially, requiring adjustments and support for custom configurations.

What Are Recent G2 Reviews of Sherlocks.ai?

Resolve AI

Resolve AI is an AI-powered service desk built for Teams & Slack that resolves employee issues autonomously using agentic AI, reducing tickets and improving productivity.

Average Rating: 4.3/5.0

Total Reviews: 62

Who Is the Company Behind Resolve AI?

  • Seller: Resolve AI
  • Year Founded: 2024
  • HQ Location: San Francisco, California, United States
  • LinkedIn® Page: www.linkedin.com
    50 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 72% Small, 32% Medium

What Are Recent G2 Reviews of Resolve AI?

PagerDuty

PagerDuty helps organizations of all sizes deliver seamless digital experiences by providing real-time insights and automation through the PagerDuty Operations Cloud. Designed to manage critical incidents, PagerDuty enables teams to detect, assess, and resolve issues faster, preventing downtime and ensuring business continuity. Key Features and Product Functionality PagerDuty Operations Cloud is the heart of our platform, providing proactive incident response, on-call management, automated workflows, and AI-powered insights. With seamless integrations to over 700 tools, including monitoring and collaboration platforms, PagerDuty helps teams centralize their operations to improve service reliability and avoid disruption. What Makes us Different PagerDuty empowers teams to solve critical problems quickly and efficiently, enhancing operational resilience and improving overall performance. Trusted by leading organizations, the Operations Cloud is uniquely built to handle the complexities of today’s digital businesses. Our ability to deliver real-time incident resolution sets us apart, giving IT leaders and CIOs the confidence to maintain always-on services. Get Started Experience the power of the PagerDuty Operations Cloud. Learn more and start your free trial at www.pagerduty.com/free-trial

Average Rating: 4.5/5.0

Total Reviews: 961

Who Is the Company Behind PagerDuty?

  • Seller: PagerDuty
  • Company Website:
  • Year Founded: 2009
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    6,718 employees on LinkedIn®
  • Ownership: NYSE: PD

Who Uses This Product?

  • Who Uses This: Software Engineer, Senior Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 43% Medium, 38% Large

What Do G2 Reviewers Say About PagerDuty?

AI-generated summary from verified user reviews

Pros
  • Users value the automated and timely alert notifications from PagerDuty, enhancing responsiveness and reducing downtime effectively.
  • Users value the robust alerting system of PagerDuty, enabling quick responses and effective incident management through seamless notifications.
  • Users appreciate the reliable alert management of PagerDuty, ensuring timely notifications reach the right responders effectively.
  • Users highlight the ease of use in PagerDuty, appreciating its intuitive scheduling and seamless mobile app functionality.
  • Users value the easy integrations of PagerDuty, streamlining monitoring and response across multiple tools and services.
Cons
  • Users experience alert issues with too many false notifications, complicating management and overwhelming the user experience.
  • Users find the pricing of PagerDuty to be high, making it less accessible for smaller teams despite its features.
  • Users find the complexity of the interface and configuration in PagerDuty challenging, particularly for new users.
  • Users experience inefficient alert systems due to excessive notifications and manual intervention required for configuration.
  • Users find the complex UI of PagerDuty overwhelming, particularly for new users navigating configurations and alerts.

What Are Recent G2 Reviews of PagerDuty?

What Are G2 Users Discussing About PagerDuty?

Harness Platform

Simplify your developer experience with the world's first AI-augmented software delivery platform. Upgrade your software delivery with Harness' innovative CI/CD, Feature Flags, Infrastructure as Code Management, and Chaos Engineering tools. We are a software delivery platform that helps developers and infrastructure engineers build and ship code for cloud and on-premise projects. We automate the continuous integration and continuous delivery (CI/CD) process to help teams build faster, ship more frequently, and improve quality, efficiency, and governance. We help companies in four key areas: Number one, we accelerate innovation through DevOps modernization. We provide an approach for software delivery that automates processes, reduces manual interventions, consolidates tools, and accelerates time-to-market for new products, features, and fixes. Number two, we improve developer experience. We give you the ability to attract, retain, and onboard high-caliber engineering talent while fostering a culture of continuous innovation and improvement. Number three, we secure software delivery. We give you the ability to integrate security into every phase of the SDLC. And last but not least is, we optimize cloud costs. We give you the ability to eliminate waste and to ensure that appropriate cloud resources are allocated at the right place at the right time.

Average Rating: 4.6/5.0

Total Reviews: 330

Who Is the Company Behind Harness Platform?

  • Seller: Harness
  • Company Website:
  • Year Founded: 2018
  • HQ Location: San Francisco
  • LinkedIn® Page: www.linkedin.com
    1,832 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Senior Software Engineer
  • Top Industries: Computer Software, Financial Services
  • Company Size: 41% Large, 40% Medium

What Do G2 Reviewers Say About Harness Platform?

AI-generated summary from verified user reviews

Pros
  • Users find Harness Platform to be easy to use, significantly streamlining deployment management and integrations.
  • Users value the comprehensive features of Harness Platform, facilitating efficient workflows across various DevOps processes.
  • Users value the ease of deploying and testing features with Harness Platform, enhancing workflow and control over experiments.
  • Users appreciate the easy setup of Harness Platform, enabling quick integrations and streamlined workflows for efficient deployment.
  • Users value the easy integrations of the Harness Platform, enhancing their efficiency and adaptability in CI/CD workflows.
Cons
  • Users notice that some essential features are missing from Harness Platform, affecting overall functionality and support.
  • Users find the features immature and desire greater control over data granularity in the Harness Platform.
  • Users find that some features are underdeveloped and essential options are missing, affecting overall satisfaction with Harness Platform.
  • Users find the steep learning curve challenging, especially when adjusting to the platform's numerous features and settings.
  • Users express frustration with the poor UI of Harness Platform, citing clutter and slow navigation as major issues.

What Are Recent G2 Reviews of Harness Platform?

What Are G2 Users Discussing About Harness Platform?

Better Stack

Better Stack is an eBPF-based, AI SRE observability tool. It helps engineers ship high-quality software faster and be the hero of their engineering teams.

Average Rating: 4.8/5.0

Total Reviews: 342

Who Is the Company Behind Better Stack?

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 88% Small, 8% Medium

What Do G2 Reviewers Say About Better Stack?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of setup with Better Stack, enabling quick and efficient implementation of services.
  • Users love the easy setup of Better Stack, enabling quick integration and effective monitoring in no time.
  • Users love the clean and intuitive user interface of Better Stack, making setup and configuration effortless.
  • Users love the easy setup of Better Stack, finding it quick and straightforward to get started with.
  • Users appreciate the instant notifications from Better Stack's alerting system, allowing quick responses to downtime incidents.
Cons
  • Users find the high pricing of Better Stack challenging for non-commercial and hobbyist projects.
  • Users find Better Stack's missing features like 2FA limitations and log monitoring flexibility hinder overall user experience.
  • Users are concerned about the limited features in Better Stack, particularly with advanced options restricted to the paid tier.
  • Users express concerns about pricing issues, wishing for more flexible options and lower tiers for small projects.
  • Users find the advanced logging features and documentation lacking, making it challenging for new users to navigate effectively.

What Are Recent G2 Reviews of Better Stack?

What Are G2 Users Discussing About Better Stack?

Dash0

Dash0 closes the loop from code to production in the AI era. Built natively on OpenTelemetry, Dash0 tracks what AI builds, observes everything running in production, and fixes problems autonomously, all powered by a single, OpenTelemetry native data foundation. Dash0 helps engineering teams ship more and break less in a world where code moves at machine speed.

Average Rating: 4.8/5.0

Total Reviews: 51

Who Is the Company Behind Dash0?

  • Seller: Dash0
  • Company Website:
  • Year Founded: 2023
  • HQ Location: New York
  • LinkedIn® Page: www.linkedin.com
    226 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CTO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 43% Small, 39% Medium

What Do G2 Reviewers Say About Dash0?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Dash0, highlighting its smooth setup and intuitive interface for seamless data integration.
  • Users appreciate the excellent customer support of Dash0, highlighting quick responses and friendly assistance throughout their experience.
  • Users appreciate the nice and uncluttered user interface of Dash0, enhancing their overall experience and efficiency.
  • Users value the easy setup of Dash0, appreciating its seamless integration and excellent support for a smooth experience.
  • Users appreciate the easy integrations offered by Dash0, enhancing their experience with straightforward data handling and support.
Cons
  • Users find Dash0 has limited features as it is still developing, lacking some conveniences compared to competitors.
  • Users have noticed feature deficiencies in Dash0, particularly in comparison to more established platforms.
  • Users note the missing features in Dash0, which affects convenience compared to more established tools.
  • Users find limited customization in Dash0, leading to struggles with mobile use and dashboard functionality.
  • Users note the feature limitations of Dash0, wishing for more advanced tools and integrations to enhance functionality.

What Are Recent G2 Reviews of Dash0?

Komodor

The Komodor Agentic Operations Platform allows enterprises to confidently implement autonomous operations in mission-critical environments, fully governed from the first run. Get started instantly with pre-built, end-to-end agentic workflows, along with the shared infrastructure, tools, MCP gateways, and integrations needed to build, run, and optimize your own. Trusted by companies like Dell, Cisco, BlackRock, Balyasny, Rockwell Automation, Priceline, and OpenTable, Komodor is the go-to platform for innovative enterprises that need a comprehensive solution for building, running, optimizing, and governing agent fleets.

Average Rating: 4.4/5.0

Total Reviews: 49

Who Is the Company Behind Komodor?

  • Seller: Komodor
  • Company Website:
  • Year Founded: 2020
  • HQ Location: Tel Aviv, IL
  • LinkedIn® Page: www.linkedin.com
    124 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Financial Services
  • Company Size: 52% Medium, 32% Large

What Do G2 Reviewers Say About Komodor?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Komodor, enjoying its intuitive interface and quick adoption for Kubernetes management.
  • Users value the enhanced troubleshooting efficiency of Komodor, significantly improving productivity and root cause analysis for Kubernetes.
  • Users praise Komodor for its efficient troubleshooting capabilities, quick setup, and exceptional onboarding support, enhancing their Kubernetes experience.
  • Users appreciate the flexible and user-friendly UI of Komodor, making Kubernetes management accessible and efficient.
  • Users commend Komodor's responsive customer support, enhancing their onboarding and overall experience significantly.
Cons
  • Users find the pricing to be steep, especially for smaller teams compared to other available options.
  • Users find Komodor's UI cluttered and overwhelming, hindering faster navigation and effective debugging processes.
  • Users find the poor UI design of Komodor overwhelming, suggesting it needs simplification for better navigation.
  • Users find debugging difficulties in Komodor due to challenges in quickly identifying issues and actionable insights.
  • Users experience integration challenges with Komodor, particularly desiring better connectivity with various cloud providers and tools.

What Are Recent G2 Reviews of Komodor?

CloudThinker

Frontier Investigation Agents find the root cause behind every production issue and vulnerability, then hand your engineers the fix to approve. You get paged. The root cause is already waiting. Detection is fast. Investigation is slow. CloudThinker agents dig through your logs, metrics, deploys and code to get to the why, so your team starts from the answer instead of the alert. The agents handle six kinds of daily production work: Resolve (why production broke, and the rollback), Review (what will break, before you merge), Cyber (which CVEs are actually reachable, and the patch), Optimize (why the bill jumped, and what to shut down), Automation (patching, rotations and runbooks, done on schedule) and Customize (teach agents your team's runbooks and skills). On the public SREGym-Lite leaderboard (October 2026), CloudThinker resolves 100% of incidents end to end on GPT-6 Astra (low), with the fewest tokens of any agent at 100%. On Claude Opus 5 it resolves 76.5%, against 70.6% for Claude Code on the same model. Agents start read-only and only see what you connect. Rollbacks, pull requests and patches wait for an engineer's OK unless your policy lets that action run on its own, and every query and action is logged. Run it as managed SaaS or in self-hosted sandboxes inside your own cloud, with your own model or ours. Works with AWS, Google Cloud, Azure, Kubernetes, Datadog, Grafana, PagerDuty, Slack, GitHub and GitLab. Live in 30 minutes. Read-only to start. You decide what runs.

Average Rating: 4.7/5.0

Total Reviews: 21

Who Is the Company Behind CloudThinker?

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 82% Small, 14% Medium

What Are Recent G2 Reviews of CloudThinker?

Lightrun

Named 2021 Gartner Cool Vendor, Lightrun builds an IDE-native observability & debugging platform that enables developers to securely add logs, metrics and traces to production and staging environments in real time, on demand. No hotfixes, redeployments or restarts required. Developers use Lightrun for multiple code-level observability needs, including: * Code-level alerts (Java, Node.js, Python, .NET) * Feature verification * Testing / debugging in production * Troubleshooting cloud native apps, Serverless, and more * Log optimization capabilities through a Log Optimizer(TM) By eliminating the need to reproduce bugs locally or issue a new software version for adding new logs or metrics to troubleshoot production issues, Lightrun's customers consistently reduce their MTTR by up to 50-60% and significantly improve development productivity. Issues that used to take 1-2 weeks to mitigate now take our customers on average less than an hour to solve. Lightrun empowers our customers' developers by eliminating the need for costly developer lifecycle operations like reproducing locally, or issuing a new software version just for adding new logs or metrics. Our customers, running petabyte-scale workloads with QPS in the high 100Ks across thousands of production servers, include companies that reach 44.5% of the internet's population and major, publicly-traded cybersecurity companies.

Average Rating: 4.8/5.0

Total Reviews: 67

Who Is the Company Behind Lightrun?

  • Seller: Lightrun
  • Year Founded: 2019
  • HQ Location: Tel Aviv, IL
  • LinkedIn® Page: www.linkedin.com
    84 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 43% Medium, 28% Large

What Do G2 Reviewers Say About Lightrun?

AI-generated summary from verified user reviews

Pros
  • Users value Lightrun for its easy integrations, enhancing real-time debugging and streamlining workflows effortlessly.
  • Users value the IDE integration of Lightrun, enhancing real-time debugging efficiency in production environments.
  • Users commend the ease of use of Lightrun, appreciating its simple setup and intuitive real-time debugging features.
  • Users commend Lightrun for its performance optimization, enabling efficient real-time debugging directly in production environments.
  • Users value the time-saving capabilities of Lightrun, enabling quick troubleshooting and reducing debugging complexity.
Cons
  • Users note the need for improvements in UI and documentation to enhance their overall experience with Lightrun.
  • Users feel the UI design needs improvements, particularly regarding the VS Code extension's user interface experience.
  • Users note the need for UI improvements and better documentation to enhance the overall experience with Lightrun.
  • Users find the learning curve steep, particularly due to the IDE plugin difficulties and compiler limitations.
  • Users note that the UI needs improvement, suggesting enhancements for a better experience across platforms.

What Are Recent G2 Reviews of Lightrun?

What Are G2 Users Discussing About Lightrun?

Sohan Pal
SP
Researched and written by Sohan Pal
Updated October 21, 2026