Best Mid-Market Products
2022
Nothing but the best software. G2 is proud to share our 2022 list of the Best Mid-Market Products
Find the best software for anything and everything you want to accomplish, as decided by software buyers on the world’s largest and most trusted software marketplace. Based on honest reviews and ratings from our G2 users this year, this list features the top software products found on G2.
Top 5 Best Mid-Market Products:
1
Gong
Revenue AI Platforms
The patented Gong Revenue Intelligence Platform™ captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions.
Reviews
Categories
G2 Awards
Best Mid-Market Products 2022
Best Global Sellers 2022
Best Enterprise Products 2022
Best Software Products 2022
Highest Satisfaction Products 2022
Best Small Business Products 2022
Best Sales Products 2022
Fastest Growing Products 2022
Grid Leader Revenue Operations & Intelligence (RO&I) Winter 2023
Canada Leader Sales Coaching Winter 2023
2
Chorus by ZoomInfo
Conversation Intelligence
Chorus.ai is a leading conversation intelligence platform; it transcribes and analyzes sales meetings in real-time.
Chorus.ai is a leading conversation intelligence platform; it transcribes and analyzes sales meetings in real-time.
Categories
G2 Awards
Best Global Sellers 2022
Best Mid-Market Products 2022
Best Software Products 2022
Highest Satisfaction Products 2022
Best Sales Products 2022
Best Small Business Products 2022
Best Enterprise Products 2022
Fastest Growing Products 2022
Grid Leader Conversation Intelligence Winter 2023
Grid Leader Sales Coaching Winter 2023
3
Amplitude Analytics
Product Analytics
Amplitude Analytics lets you dig into every click and metric across your product and web experiences. Understand what users are doing and turn your insights into relentless growth.
Amplitude Analytics lets you dig into every click and metric across your product and web experiences. Understand what users are doing and turn your insights into relentless growth.
Reviews
Categories
G2 Awards
Best Mid-Market Products 2022
Best Small Business Products 2022
Best Software Products 2022
Best Enterprise Products 2022
Highest Satisfaction Products 2022
Relationship Leader Mobile App Analytics Winter 2023
Middle East Leader Mobile App Analytics Winter 2023
Middle East & Africa Leader Mobile App Analytics Winter 2023
Europe Leader Mobile App Analytics Winter 2023
4
Zendesk for Customer Service
Help Desk
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—fro
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—fro
Reviews
Categories
G2 Awards
Best Collaboration and Productivity Products 2022
Best Global Sellers 2022
Best Small Business Products 2022
Best Mid-Market Products 2022
Best Enterprise Products 2022
Best Software Products 2022
Best Analytics and AI Products 2022
Highest Satisfaction Products 2022
India Leader Help Desk Winter 2023
Asia Pacific Leader Customer Self-Service Winter 2023
5
ADP Workforce Now
HCM Software
From basic payroll and helping with Affordable Care Act (ACA) compliance, to managing employees across borders, ADP Workforce Now is a simple, powerful solution that helps companies with 50 or more employees improve their business performance.
From basic payroll and helping with Affordable Care Act (ACA) compliance, to managing employees across borders, ADP Workforce Now is a simple, powerful solution that helps companies with 50 or more employees improve their business performance.
Reviews
Categories
G2 Awards
Best HR Products 2022
Best Global Sellers 2022
Best Mid-Market Products 2022
Best Software Products 2022
Best Enterprise Products 2022
Highest Satisfaction Products 2022
Grid Leader HCM Software Winter 2023
Results Leader HCM Software Winter 2023
Grid Leader Payroll Winter 2023
Grid Leader Job Description Management Winter 2023
6
Salesloft
Sales Engagement
Salesloft powers durable revenue growth for the world’s most demanding companies. Salesloft’s industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and take action on what matters most, from first touch to upsell and renewal. More than 5,000 cus
Salesloft powers durable revenue growth for the world’s most demanding companies. Salesloft’s industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and take action on what matters most, from first touch to upsell and renewal. More than 5,000 cus
Reviews
Categories
G2 Awards
Best Global Sellers 2022
Highest Satisfaction Products 2022
Best Sales Products 2022
Best Software Products 2022
Best Mid-Market Products 2022
Best Enterprise Products 2022
Best Small Business Products 2022
Implementation Leader Email Tracking Winter 2023
Implementation Leader Outbound Call Tracking Winter 2023
Results Leader Sales Engagement Winter 2023
7
Paylocity
Core HR
Paylocity’s comprehensive product suite delivers a unified platform for professionals to make strategic decisions in the areas of benefits, core HR, payroll, talent, and workforce management, while cultivating a modern workplace and improving employee engagement.
Paylocity’s comprehensive product suite delivers a unified platform for professionals to make strategic decisions in the areas of benefits, core HR, payroll, talent, and workforce management, while cultivating a modern workplace and improving employee engagement.
Reviews
Categories
G2 Awards
Best HR Products 2022
Best Global Sellers 2022
Best Mid-Market Products 2022
Best Software Products 2022
Best Small Business Products 2022
Highest Satisfaction Products 2022
Grid Leader Workforce Management Winter 2023
Grid Leader Time Tracking Winter 2023
Grid Leader Payroll Winter 2023
Grid Leader HCM Software Winter 2023
8
Confluence
Knowledge Base
Give your team one place to share, find, and collaborate on information they need to get work done.
Give your team one place to share, find, and collaborate on information they need to get work done.
Reviews
Categories
G2 Awards
Best Mid-Market Products 2022
Best Global Sellers 2022
Best ANZ Sellers 2022
Best Software Products 2022
Best Content Management Products 2022
Highest Satisfaction Products 2022
Grid Leader Knowledge Management Winter 2023
Europe Leader Knowledge Base Winter 2023
Grid Leader Knowledge Base Winter 2023
9
Meltwater
Social Media Listening Tools
Manage and measure a data-driven PR program with hyper-targeted search, pitching, social media and journalist relations features.
Manage and measure a data-driven PR program with hyper-targeted search, pitching, social media and journalist relations features.
Reviews
Categories
G2 Awards
Best Global Sellers 2022
Best Marketing Products 2022
Best Mid-Market Products 2022
Best Small Business Products 2022
Best Enterprise Products 2022
Best Software Products 2022
Highest Satisfaction Products 2022
Grid Leader Media and Influencer Targeting Winter 2023
10
Outreach
Revenue AI Platforms
Outreach is the leading sales execution platform that helps market-facing teams efficiently create and predictably close more pipeline. From prospecting to deal management to forecasting, our platform leverages automation and artificial intelligence to help revenue leaders increase efficiency and ef
Outreach is the leading sales execution platform that helps market-facing teams efficiently create and predictably close more pipeline. From prospecting to deal management to forecasting, our platform leverages automation and artificial intelligence to help revenue leaders increase efficiency and ef
Reviews
Categories
G2 Awards
Best Sales Products 2022
Best Global Sellers 2022
Best Enterprise Products 2022
Highest Satisfaction Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Grid Leader Email Tracking Winter 2023
Results Leader Conversation Intelligence Winter 2023
Grid Leader Outbound Call Tracking Winter 2023
Grid Leader Sales Engagement Winter 2023
11
GTM Workspace - Powered by ZoomInfo
Sales Intelligence
GTM Workspace is a unified sales execution platform that brings together CRM data, ZoomInfo intelligence, engagement history, and buying signals in one consolidated view - so account executives and account managers can manage their entire book of business, prioritize pipeline, and act on the best op
GTM Workspace is a unified sales execution platform that brings together CRM data, ZoomInfo intelligence, engagement history, and buying signals in one consolidated view - so account executives and account managers can manage their entire book of business, prioritize pipeline, and act on the best op
Reviews
Categories
G2 Awards
Best Marketing Products 2022
Best Global Sellers 2022
Best Office Products 2022
Best Mid-Market Products 2022
Best Enterprise Products 2022
Best Small Business Products 2022
Best Software Products 2022
Highest Satisfaction Products 2022
Implementation Leader Visitor Identification Winter 2023
Relationship Leader Lead Mining Winter 2023
12
NICE CXone
Contact Center
NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations
NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations
Reviews
Categories
G2 Awards
Best Enterprise Products 2022
Best Software Products 2022
Best Mid-Market Products 2022
Highest Satisfaction Products 2022
Best Office Products 2022
Grid Leader Auto Dialer Winter 2023
Grid Leader Contact Center Workforce Winter 2023
13
HubSpot Sales Hub
CRM
Sales Hub is a modern sales software that helps teams build pipeline, accelerate deal velocity, and create stronger customer connections. Powered by HubSpot’s Smart CRM, it combines AI, automation, and insights in one easy-to-use platform, so reps can sell smarter and scale without added complexity.
Sales Hub is a modern sales software that helps teams build pipeline, accelerate deal velocity, and create stronger customer connections. Powered by HubSpot’s Smart CRM, it combines AI, automation, and insights in one easy-to-use platform, so reps can sell smarter and scale without added complexity.
Reviews
Categories
G2 Awards
Best Sales Products 2022
Best Global Sellers 2022
Best Small Business Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Highest Satisfaction Products 2022
Best Office Products 2022
Grid Leader CPQ Winter 2023
Grid Leader Sales Performance Management Winter 2023
Usability Leader Visitor Identification Winter 2023
14
Miro
Visual Collaboration Platforms
Miro is an Innovation Workspace built to accelerate product development from insight to execution. Designed for teams operating in fast-moving, cross-functional environments, Miro brings together research, planning, prototyping, and strategy into one visual, collaborative space. Miro supports every
Miro is an Innovation Workspace built to accelerate product development from insight to execution. Designed for teams operating in fast-moving, cross-functional environments, Miro brings together research, planning, prototyping, and strategy into one visual, collaborative space. Miro supports every
Reviews
Categories
G2 Awards
Best Global Sellers 2022
Best Collaboration and Productivity Products 2022
Best Small Business Products 2022
Best Enterprise Products 2022
Fastest Growing Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Best Design Products 2022
Highest Satisfaction Products 2022
Europe Leader Diagramming Winter 2023
15
Highspot
Sales Enablement
Highspot is the industry’s most advanced sales enablement solution. With artificial intelligence technology that powers industry-leading search and recommendations, a flexible approach to content organization, advanced analytics, dynamic guided selling experiences and 50+ certified technology integr
Highspot is the industry’s most advanced sales enablement solution. With artificial intelligence technology that powers industry-leading search and recommendations, a flexible approach to content organization, advanced analytics, dynamic guided selling experiences and 50+ certified technology integr
Reviews
Categories
G2 Awards
Highest Satisfaction Products 2022
Best Global Sellers 2022
Best Mid-Market Products 2022
Best Enterprise Products 2022
Best Software Products 2022
Momentum Leader Sales Enablement Winter 2023
Grid Leader Sales Enablement Winter 2023
Momentum Leader Sales Enablement Fall 2022
16
Showpad
Sales Enablement
Showpad makes every buyer interaction count, by preparing sellers better beforehand, turning them into trusted advisors during and by providing actionable insights for a better follow-up afterward. Showpad Content is a part of the Showpad Sales Enablement Platform, which unifies sales content manage
Showpad makes every buyer interaction count, by preparing sellers better beforehand, turning them into trusted advisors during and by providing actionable insights for a better follow-up afterward. Showpad Content is a part of the Showpad Sales Enablement Platform, which unifies sales content manage
Reviews
Categories
G2 Awards
Best EMEA Sellers 2022
Highest Satisfaction Products 2022
Best Global Sellers 2022
Best Enterprise Products 2022
Best Software Products 2022
Best Mid-Market Products 2022
Best Small Business Products 2022
Usability Leader Content Experience Platforms Winter 2023
Results Leader Content Experience Platforms Winter 2023
Relationship Leader Content Experience Platforms Winter 2023
17
Paycom
Payroll
Paycom is an HR technology provider with a single-database, end-to-end product providing solutions for Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management, all in one application.
Reviews
Categories
G2 Awards
Best Global Sellers 2022
Best HR Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Highest Satisfaction Products 2022
Grid Leader Background Check Winter 2023
Grid Leader Time & Attendance Winter 2023
Usability Leader Compensation Management Winter 2023
18
Seismic Enablement Cloud
Sales Enablement
Seismic’s leading sales enablement solution allows marketing teams to personalize content at scale and equips large sales teams with the right content for every interaction, dramatically improving time spent selling and win rates.
Seismic’s leading sales enablement solution allows marketing teams to personalize content at scale and equips large sales teams with the right content for every interaction, dramatically improving time spent selling and win rates.
Reviews
Categories
G2 Awards
Best Global Sellers 2022
Best Enterprise Products 2022
Highest Satisfaction Products 2022
Best Software Products 2022
Best Mid-Market Products 2022
Grid Leader Sales Enablement Winter 2023
Europe Leader Sales Enablement Winter 2023
United Kingdom Leader Sales Enablement Winter 2023
19
HubSpot Marketing Hub
Marketing Automation
Marketing automation software to help you attract the right audience, convert more visitors into customers, and run complete inbound marketing campaigns at scale — all on one powerful, easy-to-use CRM platform.
Marketing automation software to help you attract the right audience, convert more visitors into customers, and run complete inbound marketing campaigns at scale — all on one powerful, easy-to-use CRM platform.
Reviews
Categories
G2 Awards
Best Global Sellers 2022
Best Marketing Products 2022
Best Small Business Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Highest Satisfaction Products 2022
Best Enterprise Products 2022
Grid Leader Account Data Management Winter 2023
Grid Leader Account-Based Analytics Winter 2023
Grid Leader Landing Page Builders Winter 2023
20
BambooHR
HCM Software
Make a successful transition from tracking employee information in spreadsheets to managing it with personalized HR software that frees up time for meaningful work.
Make a successful transition from tracking employee information in spreadsheets to managing it with personalized HR software that frees up time for meaningful work.
Reviews
Categories
G2 Awards
Best HR Products 2022
Best Global Sellers 2022
Best Small Business Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Highest Satisfaction Products 2022
Grid Leader Candidate Relationship Management Winter 2023
Momentum Leader Job Description Management Winter 2023
Grid Leader Job Description Management Winter 2023
21
Mixpanel
Product Analytics
Mixpanel helps businesses deeply understand user behavior and drive intelligent action with the leading user analytics solution.
Mixpanel helps businesses deeply understand user behavior and drive intelligent action with the leading user analytics solution.
Reviews
Categories
G2 Awards
Best Software Products 2022
Best Global Sellers 2022
Best Small Business Products 2022
Highest Satisfaction Products 2022
Best Mid-Market Products 2022
Best Commerce Products 2022
Grid Leader E-Commerce Analytics Winter 2023
Results Leader Product Analytics Winter 2023
Grid Leader Product Analytics Winter 2023
22
Sendoso
Direct Mail Automation
Sendoso helps companies engage, acquire, and retain customers by integrating digital and physical sending strategies into mission-critical revenue programs.
Sendoso helps companies engage, acquire, and retain customers by integrating digital and physical sending strategies into mission-critical revenue programs.
Reviews
Categories
G2 Awards
Best Software Products 2022
Best Enterprise Products 2022
Best Mid-Market Products 2022
Highest Satisfaction Products 2022
Best Marketing Products 2022
Results Leader Promotional Product Management Winter 2023
Grid Leader Promotional Product Management Winter 2023
Implementation Leader Account-Based Direct Mail Winter 2023
Grid Leader Account-Based Direct Mail Winter 2023
23
Talkdesk
AI Customer Support Agents
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed o
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed o
Reviews
Categories
G2 Awards
Best Global Sellers 2022
Best Enterprise Products 2022
Best Software Products 2022
Best Mid-Market Products 2022
Best Small Business Products 2022
Highest Satisfaction Products 2022
Best Office Products 2022
Results Leader Contact Center Winter 2023
Grid Leader Contact Center Winter 2023
Relationship Leader Contact Center Winter 2023
24
Lucidspark
Visual Collaboration Platforms
Lucidspark is a virtual whiteboard where teams can bring their best ideas to light. Brainstorm and collaborate as a team in real time, no matter where you are. Lucidspark helps people organize notes and scribbles and turn them into presentation-ready concepts. When it’s time for next steps, teams ca
Lucidspark is a virtual whiteboard where teams can bring their best ideas to light. Brainstorm and collaborate as a team in real time, no matter where you are. Lucidspark helps people organize notes and scribbles and turn them into presentation-ready concepts. When it’s time for next steps, teams ca
Categories
G2 Awards
Best Global Sellers 2022
Best Collaboration and Productivity Products 2022
Highest Satisfaction Products 2022
Best Small Business Products 2022
Best Software Products 2022
Best Mid-Market Products 2022
Best Enterprise Products 2022
Fastest Growing Products 2022
Grid Leader Customer Journey Mapping Winter 2023
Implementation Leader Visual Collaboration Platforms Winter 2023
25
Hootsuite
Social Media Management
Hootsuite is the leader in social media management, trusted by more than 18 million users. With Hootsuite, you can confidently schedule posts, engage in conversations, and track your social performance, all in one place, giving you the right tools to grow your brands, businesses, and customer relati
Hootsuite is the leader in social media management, trusted by more than 18 million users. With Hootsuite, you can confidently schedule posts, engage in conversations, and track your social performance, all in one place, giving you the right tools to grow your brands, businesses, and customer relati
Reviews
Categories
G2 Awards
Best Global Sellers 2022
Best Small Business Products 2022
Best Marketing Products 2022
Best Enterprise Products 2022
Best Software Products 2022
Best Mid-Market Products 2022
Highest Satisfaction Products 2022
Implementation Leader Social Media Listening Tools Winter 2023
Implementation Leader Social Media Analytics Winter 2023
Grid Leader Social Media Listening Tools Winter 2023
26
Splunk AppDynamics
Application Performance Monitoring (APM)
An application performance management solution that monitors every line of code to help resolve application issues, make user experience improvements, and monitor application performance.
An application performance management solution that monitors every line of code to help resolve application issues, make user experience improvements, and monitor application performance.
Reviews
Categories
G2 Awards
Best IT Infrastructure Products 2022
Best Global Sellers 2022
Best Enterprise Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Best Office Products 2022
Best Small Business Products 2022
Asia Pacific Leader Application Performance Monitoring (APM) Winter 2023
Grid Leader Application Performance Monitoring (APM) Winter 2023
Grid Leader Cloud Infrastructure Monitoring Winter 2023
27
Rippling
Core HR
Streamline your business with Rippling’s all-in-one platform for HR, IT, payroll, and spend management. Simplify IT with device management, software access, and compliance monitoring, all from one dashboard. Effortlessly manage the entire employee lifecycle, from hiring to benefits administration. A
Streamline your business with Rippling’s all-in-one platform for HR, IT, payroll, and spend management. Simplify IT with device management, software access, and compliance monitoring, all from one dashboard. Effortlessly manage the entire employee lifecycle, from hiring to benefits administration. A
Reviews
Categories
G2 Awards
Best Global Sellers 2022
Best Security Products 2022
Best HR Products 2022
Best Mid-Market Products 2022
Best Small Business Products 2022
Highest Satisfaction Products 2022
Best Software Products 2022
Implementation Leader Benefits Administration Winter 2023
Usability Leader Benefits Administration Winter 2023
Results Leader Payroll Winter 2023
28
Greenhouse
Applicant Tracking Systems (ATS)
The platform was built to help you get better at recruiting. Find better talent, conduct more meaningful interviews and get the data you need to improve your process and make the right decisions, faster.
The platform was built to help you get better at recruiting. Find better talent, conduct more meaningful interviews and get the data you need to improve your process and make the right decisions, faster.
Reviews
Categories
G2 Awards
Best HR Products 2022
Best Enterprise Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Highest Satisfaction Products 2022
Usability Leader Diversity Recruiting Winter 2023
Grid Leader Diversity Recruiting Winter 2023
Grid Leader Candidate Relationship Management Winter 2023
Europe Leader Applicant Tracking Systems (ATS) Winter 2023
29
Contentsquare
Digital Experience Monitoring (DEM)
Contentsquare’s Digital Experience Analytics Cloud enables Marketing, eCommerce, Operations, Analytics, and Product teams to understand what makes their customers click so they can prioritize the right actions for creating better web and app experiences that drive more revenue.
Contentsquare’s Digital Experience Analytics Cloud enables Marketing, eCommerce, Operations, Analytics, and Product teams to understand what makes their customers click so they can prioritize the right actions for creating better web and app experiences that drive more revenue.
Reviews
Categories
G2 Awards
Best EMEA Sellers 2022
Best Mid-Market Products 2022
Best Enterprise Products 2022
Best Software Products 2022
Highest Satisfaction Products 2022
Europe Leader Session Replay Winter 2023
Grid Leader Digital Analytics Winter 2023
Grid Leader Session Replay Winter 2023
30
Lever
Applicant Tracking Systems (ATS)
Get the hiring results you want. Engage the right talent, faster with the world's first collaborative applicant tracking system
Reviews
Categories
G2 Awards
Best Software Products 2022
Best Mid-Market Products 2022
Best HR Products 2022
Highest Satisfaction Products 2022
Grid Leader Recruitment Marketing Winter 2023
Grid Leader Candidate Relationship Management Winter 2023
31
Okta
Identity and Access Management (IAM)
Okta is The World’s Identity Company™. As the leading independent Identity partner, we free everyone to safely use any technology — anywhere, on any device or app. The most trusted brands trust Okta to enable secure access, authentication, and automation. With flexibility and neutrality at the core
Okta is The World’s Identity Company™. As the leading independent Identity partner, we free everyone to safely use any technology — anywhere, on any device or app. The most trusted brands trust Okta to enable secure access, authentication, and automation. With flexibility and neutrality at the core
Reviews
Categories
G2 Awards
Best Security Products 2022
Best Enterprise Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Results Leader Customer Identity and Access Management (CIAM) Winter 2023
Results Leader Identity and Access Management (IAM) Winter 2023
Usability Leader User Provisioning and Governance Tools Winter 2023
Usability Leader Identity and Access Management (IAM) Winter 2023
32
Heap by Contentsquare
Product Analytics
Heap’s mission is to power business decisions with truth. We empower product teams to focus on what matters — building the best products — not wrestling with their analytics platform.
Heap’s mission is to power business decisions with truth. We empower product teams to focus on what matters — building the best products — not wrestling with their analytics platform.
Reviews
Categories
G2 Awards
Best EMEA Sellers 2022
Best Commerce Products 2022
Best Mid-Market Products 2022
Best Development Products 2022
Best Software Products 2022
Highest Satisfaction Products 2022
Grid Leader E-Commerce Analytics Winter 2023
Momentum Leader E-Commerce Analytics Winter 2023
Momentum Leader Product Analytics Winter 2023
Momentum Leader Digital Analytics Winter 2023
33
Smartsheet
Project Management
Smartsheet is a modern work management platform that helps teams manage projects, automate processes, and scale workflows all in one central platform.
Smartsheet is a modern work management platform that helps teams manage projects, automate processes, and scale workflows all in one central platform.
Reviews
Categories
G2 Awards
Best Project Management Products 2022
Best Global Sellers 2022
Best Enterprise Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Fastest Growing Products 2022
Highest Satisfaction Products 2022
Results Leader Project and Portfolio Management Winter 2023
Usability Leader Project and Portfolio Management Winter 2023
34
UKG Pro
Core HR
Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anti
Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anti
Reviews
Categories
G2 Awards
Best HR Products 2022
Best Global Sellers 2022
Best Enterprise Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Highest Satisfaction Products 2022
Fastest Growing Products 2022
Momentum Leader Compensation Management Winter 2023
Grid Leader Succession Planning Winter 2023
Usability Leader Onboarding Winter 2023
35
Google Analytics
Digital Analytics
Google Analytics not only lets you measure sales and conversions, but also gives you fresh insights into how visitors use your site, how they arrived on your site, and how you can keep them coming back. Delivered on Google's world-class platform.
Google Analytics not only lets you measure sales and conversions, but also gives you fresh insights into how visitors use your site, how they arrived on your site, and how you can keep them coming back. Delivered on Google's world-class platform.
Reviews
Categories
G2 Awards
Best Global Sellers 2022
Best Enterprise Products 2022
Best Mid-Market Products 2022
Best Small Business Products 2022
Best Software Products 2022
Relationship Leader Content Analytics Winter 2023
Implementation Leader Content Analytics Winter 2023
Results Leader Content Analytics Winter 2023
Usability Leader Content Analytics Winter 2023
36
Fin
AI Customer Support Agents
Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, a
Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, a
Reviews
Categories
G2 Awards
Best Global Sellers 2022
Best Small Business Products 2022
Highest Satisfaction Products 2022
Best Analytics and AI Products 2022
Best Software Products 2022
Best Mid-Market Products 2022
Implementation Leader Conversational Marketing Winter 2023
Implementation Leader Digital Adoption Platform Winter 2023
Results Leader Digital Adoption Platform Winter 2023
Usability Leader Digital Adoption Platform Winter 2023
37
Celtra
Creative Management Platforms
Creative Automation for Marketing and Advertising allows brands and agencies to efficiently scale content production for global toolkits, performance creative, and market-specific campaigns. Creative Automation for Media is a product for publishers and platforms (such as ad networks and DSPs). It a
Creative Automation for Marketing and Advertising allows brands and agencies to efficiently scale content production for global toolkits, performance creative, and market-specific campaigns. Creative Automation for Media is a product for publishers and platforms (such as ad networks and DSPs). It a
Reviews
Categories
G2 Awards
Best Marketing Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Best Small Business Products 2022
Highest Satisfaction Products 2022
Implementation Leader Display Advertising Winter 2023
Implementation Leader Mobile Advertising Winter 2023
38
Insider One
Mobile Marketing
Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orc
Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orc
Reviews
Categories
G2 Awards
Best EMEA Sellers 2022
Best Marketing Products 2022
Best Mid-Market Products 2022
Best Commerce Products 2022
Best Software Products 2022
Highest Satisfaction Products 2022
Grid Leader Customer Data Platform (CDP) Winter 2023
Usability Leader Customer Data Platform (CDP) Winter 2023
Relationship Leader Customer Data Platform (CDP) Winter 2023
Results Leader Customer Data Platform (CDP) Winter 2023
39
Lattice
Performance Management
Lattice is the People Management Platform that brings together all of the tools, workflows, and insights to help organizations develop engaged and high-performing employees within a winning culture. By combining continuous performance management, employee engagement surveys, compensation management,
Lattice is the People Management Platform that brings together all of the tools, workflows, and insights to help organizations develop engaged and high-performing employees within a winning culture. By combining continuous performance management, employee engagement surveys, compensation management,
Reviews
Categories
G2 Awards
Best Mid-Market Products 2022
Best HR Products 2022
Fastest Growing Products 2022
Best Software Products 2022
Results Leader Career Management Winter 2023
Usability Leader Career Management Winter 2023
40
Seismic Learning
Sales Training and Onboarding
Seismic Learning is the powerfully simple training software that helps customer-facing teams learn, practice, and do better work.
Seismic Learning is the powerfully simple training software that helps customer-facing teams learn, practice, and do better work.
Categories
G2 Awards
Best Mid-Market Products 2022
Best Global Sellers 2022
Implementation Leader Sales Training and Onboarding Winter 2023
Relationship Leader Sales Training and Onboarding Winter 2023
Grid Leader Sales Training and Onboarding Winter 2023
Results Leader Sales Training and Onboarding Winter 2023
Usability Leader Sales Training and Onboarding Winter 2023
Usability Leader Course Authoring Winter 2023
41
Reputation
Online Reputation Management
Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of public and private feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. We refer to this proc
Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of public and private feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. We refer to this proc
Reviews
Categories
G2 Awards
Best Marketing Products 2022
Best Global Sellers 2022
Best Mid-Market Products 2022
Best Software Products 2022
Highest Satisfaction Products 2022
Relationship Leader Experience Management Winter 2023
Usability Leader Experience Management Winter 2023
Results Leader Experience Management Winter 2023
Results Leader Social Customer Service Winter 2023
Usability Leader Online Reputation Management Winter 2023
42
Facebook for Business
Social Media Advertising
Facebook for Business is a comprehensive suite of tools and services designed to help businesses of all sizes establish a strong online presence, engage with their target audience, and drive growth through the Facebook platform. By leveraging Facebook's vast user base, businesses can create customiz
Facebook for Business is a comprehensive suite of tools and services designed to help businesses of all sizes establish a strong online presence, engage with their target audience, and drive growth through the Facebook platform. By leveraging Facebook's vast user base, businesses can create customiz
Reviews
Categories
G2 Awards
Best Small Business Products 2022
Best Software Products 2022
Best Mid-Market Products 2022
Highest Satisfaction Products 2022
Results Leader Social Media Advertising Winter 2023
Implementation Leader Social Media Advertising Winter 2023
Asia Pacific Leader Social Media Advertising Winter 2023
Middle East & Africa Leader Social Media Advertising Winter 2023
43
Allego
Sales Enablement
Allego’s learning and enablement platform elevates performance for sales and other teams by combining learning, content, and collaboration into one app, designed for the flow of work.
Reviews
Categories
G2 Awards
Best Sales Products 2022
Best Mid-Market Products 2022
Best Enterprise Products 2022
Best Software Products 2022
Highest Satisfaction Products 2022
Relationship Leader Sales Training and Onboarding Winter 2023
Grid Leader Sales Training and Onboarding Winter 2023
Grid Leader Digital Sales Room Winter 2023
44
Stack Overflow Internal
Knowledge Base
Stack Overflow Internal is the enterprise knowledge intelligence layer that ingests, validates, and delivers trusted knowledge into the tools and workflows technologists rely on every day. Built for modern engineering teams, Stack Internal combines human insight and AI automation to keep enterprise
Stack Overflow Internal is the enterprise knowledge intelligence layer that ingests, validates, and delivers trusted knowledge into the tools and workflows technologists rely on every day. Built for modern engineering teams, Stack Internal combines human insight and AI automation to keep enterprise
Reviews
Categories
G2 Awards
Best Small Business Products 2022
Best Content Management Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Momentum Leader Q&A Platforms Winter 2023
Grid Leader Q&A Platforms Winter 2023
Grid Leader Knowledge Management Winter 2023
45
Cvent Event Marketing & Management
Event Management Platforms
Cvent provides easy-to-use, integrated technology solutions to maximize the impact of meetings and events of all sizes.
Cvent provides easy-to-use, integrated technology solutions to maximize the impact of meetings and events of all sizes.
Reviews
Categories
G2 Awards
Best Enterprise Products 2022
Best Marketing Products 2022
Best Small Business Products 2022
Best Mid-Market Products 2022
46
Zoho Desk
Help Desk
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
Reviews
Categories
G2 Awards
Best Global Sellers 2022
Highest Satisfaction Products 2022
Best Small Business Products 2022
Best Software Products 2022
Best Mid-Market Products 2022
Southeast Asia Leader Help Desk Winter 2023
Grid Leader Help Desk Winter 2023
Asia Leader Help Desk Winter 2023
Asia Leader Live Chat Winter 2023
Asia Leader Customer Self-Service Winter 2023
47
Stampli
AP Automation
Stampli is the only finance operations platform centered on AP.
Reviews
Categories
G2 Awards
Best Accounting and Finance Products 2022
Best Mid-Market Products 2022
Highest Satisfaction Products 2022
Best Software Products 2022
Implementation Leader AP Automation Winter 2023
Results Leader AP Automation Winter 2023
Relationship Leader Invoice Management Winter 2023
48
Workable
Applicant Tracking Systems (ATS)
Workable simplifies HR with a suite of products for recruitment and employee management: Workable Recruiting is the leading Applicant Tracking System, enhancing hiring with AI, powerful sourcing tools, and seamless integration with major job boards. Speed up hiring with automation, and stay informed
Workable simplifies HR with a suite of products for recruitment and employee management: Workable Recruiting is the leading Applicant Tracking System, enhancing hiring with AI, powerful sourcing tools, and seamless integration with major job boards. Speed up hiring with automation, and stay informed
Reviews
Categories
G2 Awards
Best HR Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Implementation Leader Recruitment Marketing Winter 2023
Implementation Leader Employee Referral Winter 2023
Usability Leader Employee Referral Winter 2023
Grid Leader Employee Referral Winter 2023
Implementation Leader Applicant Tracking Systems (ATS) Winter 2023
49
Playvox Quality Management
Contact Center Quality Assurance
Playvox is a modern Quality Assurance software. Improve customer experience and satisfaction by evaluating, coaching, training and motivating your agents to increase their performance. All in one centralized place.
Playvox is a modern Quality Assurance software. Improve customer experience and satisfaction by evaluating, coaching, training and motivating your agents to increase their performance. All in one centralized place.
Reviews
Categories
G2 Awards
Highest Satisfaction Products 2022
Best Enterprise Products 2022
Best Mid-Market Products 2022
Best Software Products 2022
Results Leader Contact Center Quality Assurance Winter 2023
50
Freshstatus by Freshworks
IT Alerting
Branded public and Private status pages. Create and manage incidents with ease. Notify customers in real-time with email and Twitter integration. Scheduled maintenance and automations. Showcase reliability with historical uptime.
Branded public and Private status pages. Create and manage incidents with ease. Notify customers in real-time with email and Twitter integration. Scheduled maintenance and automations. Showcase reliability with historical uptime.
Reviews
Categories
G2 Awards
Best India Sellers 2022
Best IT Management Products 2022
Best Global Sellers 2022
Best Mid-Market Products 2022
Implementation Leader IT Alerting Winter 2023
Europe Leader Incident Management Winter 2023
Grid Leader Incident Management Winter 2023
United Kingdom Leader Incident Management Winter 2023
Grid Leader IT Alerting Winter 2023
Momentum Leader IT Alerting Winter 2023
FAQs
What are the G2 Best Software Awards?
G2’s Annual Best Software Awards ranks the world’s best software companies and products based on authentic, timely reviews from real users.
How are the winners determined?
30 different lists are generated using G2’s proprietary algorithm based on G2’s verified user reviews and publicly available market presence data. The top 100 software companies are ranked based on a combination of Satisfaction and Market Presence scores. The top 100 products are ranked based on reviews across all categories they are a part of. Satisfaction is an aggregate score based on a company’s products across their assigned categories. More tailored company and product lists (e.g., "India Software Companies" and "Products for Small Businesses") feature a smaller set of winners at 50 appearing on each list.
Read more about the methodology used to calculate G2’s Best Software Awards here.
How many reviews does a vendor need to be eligible?
To be included in one of G2’s Best Software Sellers or Best Software Products Lists, a software seller or product must receive at least 50 approved and published reviews during the 2021 calendar year. Scores reflect only data from reviews submitted during this evaluation period.
How are the Best Software Awards different from quarterly badge lists?
For G2’s annual Best Software Awards, the scores reflect reviews submitted in the evaluation period - in this case, the calendar year 2021. Other G2 reports might include more or less data which would potentially show different rankings for software sellers and software products. Also, broadly-defined “Other” categories such as “Other Marketing Software” and “Other IT Security Software” were excluded to ensure we were evaluating products with relevant comparative scoring.
Read more about G2’s research scoring methodologies.
Can software sellers and products win multiple awards?
Yes. A software seller and/or product has the potential to be named on multiple lists based on its eligibility and rankings.
How are reviews verified and vetted?
It is important to us at G2 to be objective and trustworthy, with reviews being thoroughly vetted. To ensure this, we require the use of a LinkedIn™ account or verified business email address to validate a G2 reviewer’s identity and current employer. We also validate reviewers by partnering with sellers and organizations to securely authenticate users through select platforms. We do not allow users to leave reviews for their current employers, former employers, or competitors.
For more information on the reviews process, view G2’s community guidelines.
Were G2’s 2022 Best Software Lists researched and published using the same methodology and criteria as past years? If not, what is new?
There are a few changes to G2's Best Software Lists this year. To be more inclusive of software sellers and products, we reduced the number of vendor-level reviews per calendar year to be eligible - from 100 to 50. Being eligible of course does not guarantee inclusion on a list.
We also added new persona-based lists, such as "Best software for professionals in marketing." Net-new categories this year that enable greater segmentation include those for:
- CAD & PLM Products
- Collaboration & Productivity Products
- Commerce Products
- Content Management Products
- Design Products
- Development Products
- IT Infrastructure Products
- Office Products
- Security Products