Lattice has been fantastic for making our performance reviews and calibration processes more structured and streamlined. The platform is user-friendly, and the customization options, like template overrides and flexible calibration views, help us tailor it to fit our needs. The adoption of features like 1:1s and the AI-powered review tools has grown noticeably over time, making it easier for managers and employees to engage meaningfully. One of the biggest wins has been Lattice’s customer support and responsiveness. Anytime we’ve had questions or feedback, the team at Lattice has been quick to help and even incorporate suggestions into their roadmap. For example, adopting features like promotion workflows and integrating feedback modules has added real value. The platform’s constant evolution and support set it apart for us.

I find Lattice easy to use, intuitive, and easy to teach. I can configure performance review cycles the way I need, and it makes administering reviews straightforward. For engagement and employee life cycle surveys, I like how Lattice presents the results in a way that helps me understand what employees are saying and lets people leaders create plans to address issues. I really like the customer support: when I have a problem or don’t understand how to set something up, I can reach my representative by email or in a meeting, and problems are usually resolved quickly. The help library is also useful for learning the tool and making the best use of it. Our adoption has been pretty strong. I like having goals and performance reviews in one place, and I find that writing a review in Lattice is about as simple and painless as possible. It works better for me than other tools I’ve used, and I appreciate the flexibility to configure goals, add or change them during the year, and assign them to multiple people. I’m looking forward to having goals, one-on-ones, and feedback together in one place. Lattice provides a lot of support for our performance reviews and engagement tracking, and I’ve recommended it several times.

I like being able to customize reviews based on employee classification and responsibilities, and keep performance evaluations in one place. I also like that employees and supervisors can request one-on-ones and share feedback about performance. With Lattice’s support, the initial setup was pretty straightforward.