Sales Intelligence reviews by real, verified users. Find unbiased ratings on user satisfaction, features, and price based on the most reviews available anywhere.
Sales intelligence software helps companies use internal and external data to increase sales and improve sales processes. Companies use sales intelligence software to improve the quality and quantity of sales leads by using data to find new opportunities and provide salespeople with the information they need to take advantage of them. This type of software is used by marketing and sales executives to define and implement sales strategies based on their data combined with external data in their CRM software such as lists of prospects, databases of contacts, etc.
To qualify for inclusion in the Sales Intelligence category, a solution must:
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Sales intelligence tools offer a diverse set of insights for sales teams that eliminate the manual labor involved with creating and tailoring prospect lists for sales targeting. Furthermore, the amount of time required to make lead lists with accompanying data is significantly reduced. While these perks alone are a big draw for sales teams, there are several additional reasons why sales intelligence software is an asset throughout the sales journey.
CRM Overlap and Integration — Sales intelligence software capabilities may overlap with those of your current CRM, particularly if the sales intelligence software can store your contacts and recommend optimal times for contact. However, sales intelligence is a useful supplement to any existing CRM for many reasons. Sales intelligence solutions guide sales professionals to contacts at various stages of the sales pipeline, narrowing the focus to a specific segment of prospects. Additionally, sales intelligence software provides extensive top-down contact information of a target company to make cold calling as effective as possible. Furthermore, many sales intelligence platforms actually integrate with CRM software so you can append or edit CRM data records right in the sales intelligence software. This integration provides contextual information about the contacts that reside within your CRM system. If you are looking for insights into your company’s entire pipeline and/or already have a CRM in place, look for software that easily integrates with your CRM. This will save you from documentation redundancies, as well as rendering your system much more intelligent because you will have all of your contact insights in one location.
Data Cleaning — Depending on the health of your prospect data, you may need additional data cleansing features in your sales intelligence solution. Data cleaning helps eliminate or consolidate contact records that are erroneously duplicated, improperly formatted, incomplete, or just simply incorrect. Some sales intelligence platforms will identify these records as they are imported within the platform itself and alert you to their presence before they become a more significant issue later on after the records are imported. If you are concerned about the integrity and maintenance of your data health, take care to choose a sales intelligence product that provides strong data cleansing features.
Social Media Integration — Many sales intelligence tools offer browser extensions or plugins that can import your social connections into the platform, either as additions onto existing prospect records or as completely new sales lead lists. This is a great solution for sales professionals looking to import tailored targeting lists based on prospects they have an existing social media relationship with. The functionality of these prospecting features often overlap with lead generation software.
Technology Prospecting — A few sales intelligence tools offer features that enable users to identify what software is being used by which prospect company and download lead lists containing the information of prospects that use the specific software. Occasionally these features will notify users when a certain company stops using specific software. Users can designate when and why such notifications crop up; in this case, the notification would be triggered by a contract expiration. If your company provides software solutions, you may want to take features such as these into consideration to precisely focus your efforts to best satisfy the needs of a prospect as they search for a new software vendor.
Key Benefits of Sales Intelligence Software
Sales intelligence software provides salespeople with contact data and insights that can be used to better identify sales opportunities and facilitate the overall sales process. In other words, sales intelligence solutions educate you on industry-specific talking points for every contact and industry before you communicate with them. It eliminates the previously manual process of locating the relevant insights you need while verifying them for accuracy and giving you a complete overview of every prospect. Data provided by sales intelligence products can be sourced both externally and internally and can include data from website traffic, social media, organizational structures, technology usage, and market information. This kind of data capture is integral in making sure the amassed prospect information is accurate. Sales intelligence products can be used to track lead interactions, organize lead activity and insights, and gather data obtained from a variety of public sources into one centralized database.
Additional reasons to implement sales intelligence software:
Locating Prospects — One of the strongest components of sales intelligence software is its ability to curate prospect lists based on a targeted contact search. Sales professionals can target a specific set of prospects based on data points like industry, revenue, the technology used by the company, and others. With these sets of filters, a very specific search can be done to find the most lucrative prospects and eliminate the worst leads, ultimately saving time and resources of the team.
Identifying Sales Insights — The ability to gain insights on prospects prior to initial contact is almost as big of a goal to sales teams as locating sales prospects. Having insights into technology usage, corporate hierarchy, or market trends can increase the odds of engagement when prepping for a cold call. Many sales intelligence solutions offer tools that help users identify and record such insights. With technology prospecting tools, users can see what software a company uses. These insights are particularly important to software sales teams, as they can monitor prospects and reach out based on what software prospects actually do or do not use. Some sales intelligence products use prospect and user social data to provide a list of common connections to sales reps. Sales professionals can leverage those identified connections to great effect when pursuing enterprise accounts. Authentic relationships are key to successful sales in enterprise accounts and, thanks to sales intelligence software, users are able to identify the chain of relationships between themselves and their target prospect.
Enhancing Existing Contact Records — Contact records can easily become out of date as prospects move into new roles, points of contact change, or company locations shift. Sales intelligence software makes it easy for sales teams to keep contact records up to date with minimal attention.
Sales Teams — The perfect audience for sales intelligence tools is the sales team. Sales professionals use sales intelligence solutions to curate prospect lists and obtain the most accurate prospect information for a successful sales approach.
Recruiters — Recruiters have much to gain from sales intelligence tools, even though the solution is not necessarily catered to them. With the abundance of information that is stored within the solution, recruiters can use the software to identify potential employees by narrowing down professional information, personal information, industry achievements, and other components necessary for find the perfect candidate.
Marketing Teams — Marketing teams can also take advantage of specifically curated prospect lists to focus on prospects that are best to market toward. Equipped with relevant, highly specific data such as demographics, location, and industry, marketers have the advantage of being able to craft specific marketing efforts.
Contact Data Availability — Sales intelligence software continuously indexes open-sourced company and prospect data for the most up-to-date contact information and insights to help generate and nurture sales.
Lead Builder — Easily compile a list of targets to prospect using the lead builder tool. Sales professionals can effectively organize and filter prospects, as needed, with such a tool.
Data Cleansing — Sales intelligence software offers data enrichment tools to ensure that all prospect data is accurate and kept up-to-date.
Lead Scoring — Lead scoring allows leads within your database to be evaluated in accordance with configurable rules and ranked in order of highest likelihood to purchase. Users of sales intelligence solutions are able to share these rankings of leads across sales teams to maximize focus on prospects that are further along the sales funnel.
Alerts — Sales intelligence products offer notification and alert features that can be customized to notify you of important events, deals, and relevant movements in a market. By understanding your prospect’s industry, related competitors, and the way they position themselves in the market, you can prove yourself as an expert who is familiar with their needs.
Filtering — While the presentation of a ton of prospect information may be useful, it can often be overwhelming upon first glance. With filtering ability, sales teams can filter through the populated prospect data and only view information that is worth seeing.
Lead Management — The lead management process involves several factors, including nurturing existing leads and facilitating strategies to gain new leads. Sales intelligence software incorporates similar tools to help streamline the lead management process and improve the stability of the sales pipeline.
Accuracy — While sales intelligence software eases the labor of maintaining prospect data, the responsibility still falls upon the prospect to keep their own information up-to-date. If a prospect decides not to regularly or accurately update their professional information, it could lead to inaccurate data compilation.