Meltwater

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3,166 reviews
  • 2 profiles
  • 13 categories
Average star rating
4.1
#1 in 10 categories
Grid® leader
Serving customers since
2001
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Meltwater Reviews

Review Filters
Profile Name
Star Rating
1579
1197
255
64
71
Verified User
G
Verified User
Small-Business (50 or fewer emp.)
11/12/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review
Translated Using AI

Can quantify brand response, but noise and usability remain challenges

I like that Meltwater lets me quantify the volume of discussion about a brand and the engagement it receives over time. Being able to see the response to brand actions in numerical terms allows me to assess their impact quantitatively. That said, I don’t think this is unique to Meltwater; other companies probably offer similar services.
Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
11/03/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Powerful Media Tracking, But Not Always Intuitive

Meltwater has a lot of capabilities and has been helpful for tracking media coverage and managing our media contacts.
Darrell D.
DD
Darrell D.
CEOSmall-Business (50 or fewer emp.)
11/02/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

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About

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HQ Location:
San Francisco, CA

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What is Meltwater?

Meltwater was founded in 2001 as the world’s first online media monitoring company. Today, we are a publicly traded, global leader in media intelligence and social analytics. We help our customers better understand, influence and engage with their stakeholders, and we are fortunate enough to work with over 27,000 corporate customers in more than 120 countries around the world.

Details

Year Founded
2001