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Meltwater

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2,982 reviews
  • 2 profiles
  • 13 categories
Average star rating
4.1
#1 in 12 categories
Grid® leader
Serving customers since
2001
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Meltwater Reviews

Review Filters
Profile Name
Star Rating
1472
1134
246
60
70
Janik R.
JR
Janik R.
03/18/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Valuable AI Analysis and Data Extraction for Crisis Trend Insights

The data extraction and AI analysis are the most valuable parts for me. They help identify trends during a crisis and understand who the authors are, along with overall engagement trends.
Verified User in Public Relations and Communications
UP
Verified User in Public Relations and Communications
03/17/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great Media Lists and Top-Notch Support, but Menus Can Be Confusing

The media lists are great, and the customer service is absolutely top notch.
Donna V.
DV
Donna V.
03/17/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Effective Press Release Tool with Extensive Media Reach

I like that Meltwater has extensive lists filled with a wide variety of media journalists and media sources that we can reach out to. This helps us get more coverage for our press releases. I also appreciate that we have the freedom to create our own lists, benefitting from the large database available. Plus, the initial setup was very easy, making the transition smooth.

About

Contact

HQ Location:
San Francisco, CA

Social

@Meltwater

What is Meltwater?

Meltwater was founded in 2001 as the world’s first online media monitoring company. Today, we are a publicly traded, global leader in media intelligence and social analytics. We help our customers better understand, influence and engage with their stakeholders, and we are fortunate enough to work with over 27,000 corporate customers in more than 120 countries around the world.

Details

Year Founded
2001