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Meltwater

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2,970 reviews
  • 2 profiles
  • 13 categories
Average star rating
4.1
#1 in 12 categories
Grid® leader
Serving customers since
2001
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Meltwater Reviews

Review Filters
Profile Name
Star Rating
1470
1126
244
60
70
Tom T.
TT
Tom T.
01/19/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Really useful tool for social listening, posting and analytics

I really like the fact that the Meltwater team take on board feedback for product improvements. It's really easy to schedule posts across multiple platforms and duplicate old posts - I use it every day. The support team are really responsive and fast at resolving issues.
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
01/13/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Great for Data Integration, but Schema Flexibility Needed.

I have used for data integration and it works really great.
Jaclyn G.
JG
Jaclyn G.
01/13/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Innovative AI, Needs UI Simplification

I really like how Meltwater is leveraging AI tools within the software. I also like that I can request updates to the media database and the filtering capabilities for research. I also really like the reporting system and custom reports. The interactive reporting links are great, and I also love the AI studio for quick reports or research. The initial setup was great, they onboarded us easily and offer a lot of training.

About

Contact

HQ Location:
San Francisco, CA

Social

@Meltwater

What is Meltwater?

Meltwater was founded in 2001 as the world’s first online media monitoring company. Today, we are a publicly traded, global leader in media intelligence and social analytics. We help our customers better understand, influence and engage with their stakeholders, and we are fortunate enough to work with over 27,000 corporate customers in more than 120 countries around the world.

Details

Year Founded
2001