Insider One
1,436 reviews
- 1 profiles
- 13 categories
Average star rating
4.7
#1 in 29 categories
Grid® leader
Serving customers since
2012
Insider One Reviews
SM
Serge M.
Head of Digital & E-CommerceMid-Market (51-1000 emp.)Responsive Support and Smooth Integrations
responsive customer support for sure, integrations
UL
Verified User in Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)In 12 months using Insider it has become the backbone of our CRM strategy
The analytics module has been improved! Not only standard reporting but the implementation of an AI Agent for analysis has been game changer. We now can know everything needed and go even further with Audiences and Recommenders.
AR
Verified User in Retail
Mid-Market (51-1000 emp.)Feature-Rich Platform with Truly Helpful CSM Support
The features cover a wide range of functions, from customer segmentation and campaigns to CDPs. There are also many integrations available, even though we haven’t used most of them yet. The AI (AgentOne) is quite powerful as well. On top of that, the CMSs are really helpful—they make sure we can get the best out of Insider One and support us throughout our day-to-day operations.
About
What is Insider One?
Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search. Insider One provides the ultimate vendor experience for 2,000+ customers, helping teams be first, be focused, and be progressive, redefining what it means to lead in customer engagement.
Details
Year Founded
2012
Website
useinsider.com