Best Digital Experience Monitoring (DEM) Software
Digital experience monitoring (DEM) software is used to discover, track, and optimize web-based resources and the end-user experience. These tools monitor traffic, user behavior, and a number of additional factors to help businesses understand their products’ performance and usability. DEM products integrate active, or simulated, traffic monitoring and real-user monitoring to analyze both theoretical performance and real-user experience. These tools provide analytical tools for examining and improving application and site performance. They also help businesses understand how visitors navigate through their site and discover where end-user experience appears to suffer.
There is some overlap between DEM solutions and application performance monitoring software, but performance only covers one component of the digital experience. While DEM products may have less technical analysis and logging functionality when compared to APM software, these solutions do provide additional user experience monitoring and optimization capabilities.
To qualify for inclusion in the Digital Experience Monitoring category, a product must:
Best Digital Experience Monitoring (DEM) Software At A Glance
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Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infra
- Software Engineer
- DevOps Engineer
- Information Technology and Services
- Computer Software
- 47% Mid-Market
- 34% Enterprise
50,486 Twitter followers
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Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights,
- Software Engineer
- Senior Software Engineer
- Information Technology and Services
- Financial Services
- 69% Enterprise
- 23% Mid-Market
18,598 Twitter followers
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Instana’s Enterprise Observability Platform, powered by automated Application Performance Monitoring, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Insta
- Software Engineer
- System Engineer
- Information Technology and Services
- Computer Software
- 41% Mid-Market
- 39% Enterprise
710,904 Twitter followers
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Glassbox is a customer intelligence and digital experience analytics platform designed to help enterprises understand, optimize, and enhance the customer experience and digital accessibility of their
- Digital Analyst
- Product Owner
- Financial Services
- Insurance
- 77% Enterprise
- 18% Mid-Market
1,828 Twitter followers
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New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and t
- Software Engineer
- Senior Software Engineer
- Information Technology and Services
- Computer Software
- 44% Mid-Market
- 29% Enterprise
66,360 Twitter followers
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Contentsquare is the AI-powered, all-in-one experience intelligence platform that helps teams understand why customers engage or abandon—and what to do about it. Trusted by 2,000+ enterprise brands
- Web Analyst
- Digital Analyst
- Retail
- Apparel & Fashion
- 48% Enterprise
- 31% Mid-Market
6,620 Twitter followers
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Cyara is a customer experience (CX) assurance platform designed to help organizations optimize their customer interactions across every communication channel. As a leader in AI-powered CX assurance, C
- Insurance
- Financial Services
- 67% Enterprise
- 26% Small-Business
4 Twitter followers
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- User Satisfaction
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In today's digital landscape, businesses need a powerful and comprehensive Application Performance Monitoring (APM) solution to stay ahead of the curve. Introducing Rakuten SixthSense Observability -
- Senior Software Engineer
- Information Technology and Services
- Computer Games
- 48% Enterprise
- 37% Mid-Market
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The Internet relies on Catchpoint Global 5000 companies, top online retailers, financial services, cloud infrastructure and services companies, and xSPs trust Catchpoint’s Internet Performance Mo
- Software Engineer
- Information Technology and Services
- Financial Services
- 65% Enterprise
- 23% Mid-Market
4,714 Twitter followers
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Conviva is a type of software-as-a-service (SaaS) solution designed to help enterprise customers gain real-time performance analytics and AI-driven insights for their digital products, including mobil
- Broadcast Media
- Entertainment
- 52% Enterprise
- 43% Mid-Market
12,802 Twitter followers
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- User Satisfaction
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ManageEngine Applications Manager is an application performance & IT infrastructure monitoring solution that is designed to combat modern infrastructure problems and ensure that your business and
- Information Technology and Services
- Computer Software
- 44% Enterprise
- 44% Mid-Market
7,872 Twitter followers
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SolarWinds® Observability is a comprehensive full-stack observability solution designed to meet the diverse needs of modern organizations, regardless of their size. This solution provides deep visibil
- Network Engineer
- Network Administrator
- Information Technology and Services
- Hospital & Health Care
- 46% Enterprise
- 37% Mid-Market
19,727 Twitter followers
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Zipy is a trusted digital experience platform which combines session replay, frontend error monitoring, product analytics and prioritisation into one while ensuring privacy and security. What can yo
- Computer Software
- Information Technology and Services
- 67% Small-Business
- 22% Mid-Market
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Cisco ThousandEyes empowers organizations to assure every digital experience across every network, everywhere, every time. With built-in AI and powerful ecosystem integrations, ThousandEyes enables IT
- Information Technology and Services
- Computer Networking
- 79% Enterprise
- 12% Mid-Market
723,927 Twitter followers
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Powered by Cisco, AppDynamics is on a mission to help companies see their technology through the lens of the business so they can work as one to prioritize what matters most. We’re reinventing the obs
- Senior Software Engineer
- Software Engineer
- Information Technology and Services
- Computer Software
- 58% Enterprise
- 35% Mid-Market
723,927 Twitter followers
