Best Digital Experience Monitoring (DEM) Software

How Many Digital Experience Monitoring (DEM) Software Products Does G2 Track?

Total Products under this Category: 76

Category Stats (Nov 2026)

  • Average Rating: 4.55/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Cyara Platform (+0.27%) - Among all products in this category, Cyara Platform recorded the largest rating increase compared to last month

Last updated: November 02, 2026

How Does G2 Rank Digital Experience Monitoring (DEM) Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 8,100+ Authentic Reviews
  • 76+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Digital Experience Monitoring (DEM) Software

G2 Grid® for Digital Experience Monitoring (DEM) Software plotting products by satisfaction and market presence

Highlighted products: Contentsquare, Datadog, IBM Instana, OpManager Nexus, Dynatrace, Glassbox, New Relic, and Cyara Platform.

Underlying data: [Grid® JSON](https://www.g2.com/categories/digital-experience-monitoring-dem/grids.json?focus%5B%5D=contentsquare&focus%5B%5D=datadog&focus%5B%5D=ibm-instana&focus%5B%5D=opmanager-nexus&focus%5B%5D=dynatrace&focus%5B%5D=glassbox&focus%5B%5D=new-relic&focus%5B%5D=cyara-platform)

Contentsquare

Contentsquare is the experience platform for teams who want to build better digital journeys, faster. With trusted data, context-aware AI, and built-in testing, it helps you optimize every part of the customer (or agent) journey. You can now understand, prioritize, and act faster to create experiences people love.

Average Rating: 4.6/5.0

Total Reviews: 737

How Do G2 Users Rate Contentsquare?

  • Behavioral Analysis: 9.9/10 (Category avg: 8.2/10)
  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.0/10)
  • Real-Time Monitoring: 9.0/10 (Category avg: 9.0/10)
  • Alerts: 8.9/10 (Category avg: 8.8/10)

Who Is the Company Behind Contentsquare?

  • Seller: Contentsquare
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Paris
  • LinkedIn® Page: www.linkedin.com
    1,688 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Digital Analyst, Digital Experience Manager
  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 45% Large, 32% Medium

What Do G2 Reviewers Say About Contentsquare?

AI-generated summary from verified user reviews

Pros
  • Users value the comprehensive analytics and user-friendly platform of Contentsquare, enhancing collaboration and optimization efforts.
  • Users value the comprehensive analytics of Contentsquare, enabling deep insights and actionable recommendations for optimization.
  • Users appreciate the user-friendly interface of Contentsquare, facilitating collaboration and actionable insights across teams.
  • Users appreciate the comprehensive analytics and insights of Contentsquare, enhancing understanding of user behavior and engagement.
  • Users value the comprehensive journey analysis provided by Contentsquare, enhancing understanding of customer experiences and insights.
Cons
  • Users find the complex features of Contentsquare challenging, often requiring additional training for effective use.
  • Users face missing features like unreliable session replays and limited integration with qualitative feedback tools.
  • Users find the complexity of Contentsquare challenging, requiring significant onboarding to effectively utilize its features.
  • Users find navigation difficulties in engagement maps frustrating and desire clearer updates for dashboard changes.
  • Users find the learning curve steep, as the complexity and multitude of features can be overwhelming initially.

What Are Recent G2 Reviews of Contentsquare?

What Are G2 Users Discussing About Contentsquare?

Datadog

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.

Average Rating: 4.4/5.0

Total Reviews: 739

How Do G2 Users Rate Datadog?

  • Behavioral Analysis: 7.5/10 (Category avg: 8.2/10)
  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 9.0/10)
  • Real-Time Monitoring: 8.3/10 (Category avg: 9.0/10)
  • Alerts: 7.8/10 (Category avg: 8.8/10)

Who Is the Company Behind Datadog?

  • Seller: Datadog
  • Company Website:
  • Year Founded: 2010
  • HQ Location: New York
  • LinkedIn® Page: www.linkedin.com
    10,780 employees on LinkedIn®
  • Ownership: NASDAQ: DDOG

Who Uses This Product?

  • Who Uses This: Software Engineer, DevOps Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 46% Medium, 33% Large

What Do G2 Reviewers Say About Datadog?

AI-generated summary from verified user reviews

Pros
  • Users value a unified observability view that brings logs, metrics, and traces together for easier monitoring and insights.
  • Users value clear, customizable dashboards that make relevant data easy to visualize and understand.
  • Users value unified visibility across applications, infrastructure, and services, helping them understand overall system health.
  • Users find the interface intuitive and easy to use, helping them navigate monitoring and streamline everyday operations.
  • Users value its broad integrations across cloud services and existing systems, with straightforward setup that connects their tools.
Cons
  • Users say costs are high and can rise quickly as infrastructure, data volume, and monitored services scale.
  • Users find the learning curve steep, with advanced features, queries, and dashboards taking time to master.
  • Users find the interface crowded with information and controls, making it feel overwhelming, especially at first.
  • Users find costs difficult to predict, track, and control, especially as usage and monitored environments scale.
  • Users find navigation confusing, with features and information difficult to locate across screens and dashboards.

What Are Recent G2 Reviews of Datadog?

What Are G2 Users Discussing About Datadog?

IBM Instana

IBM Instana, now part of the Concert platform, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Instana ingests all observability metrics, traces each request, profiles every process, and updates application dependency maps in real-time to deliver the context and actionable feedback needed by DevOps to optimize application performance, enable innovation and mitigate risk to help them add value and efficiency to the pipeline. IBM Instana is available on AWS Marketplace.

Average Rating: 4.4/5.0

Total Reviews: 487

How Do G2 Users Rate IBM Instana?

  • Behavioral Analysis: 9.2/10 (Category avg: 8.2/10)
  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 9.0/10)
  • Real-Time Monitoring: 10.0/10 (Category avg: 9.0/10)
  • Alerts: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind IBM Instana?

  • Seller: IBM
  • Company Website:
  • Year Founded: 1911
  • HQ Location: Armonk, New York, United States
  • LinkedIn® Page: www.linkedin.com
    344,328 employees on LinkedIn®
  • Ownership: SWX:IBM

Who Uses This Product?

  • Who Uses This: Software Engineer, System Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 40% Medium, 36% Large

What Do G2 Reviewers Say About IBM Instana?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of IBM Instana, facilitating effective monitoring and quick issue resolution.
  • Users value the real-time monitoring of IBM Instana, appreciating its simplicity and quick issue resolution.
  • Users praise the real-time monitoring of IBM Instana, enabling immediate insights and quick resolution of issues.
  • Users appreciate the real-time monitoring capabilities of IBM Instana, enabling quick issue detection and resolution.
  • Users commend the easy setup of IBM Instana, enabling efficient monitoring and automatic service discovery with minimal effort.
Cons
  • Users find the pricing of IBM Instana expensive, which may be burdensome for smaller teams and growing environments.
  • Users note a steep learning curve with IBM Instana, making initial setup and configuration challenging for new teams.
  • Users find the UI complexity of IBM Instana overwhelming, particularly for new users and small teams.
  • Users find the pricing issues of IBM Instana challenging, as costs can escalate quickly for smaller teams.
  • Users find the difficult learning curve of IBM Instana challenging, particularly with initial setup and feature comprehension.

What Are Recent G2 Reviews of IBM Instana?

What Are G2 Users Discussing About IBM Instana?

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OpManager Nexus

OpManager Nexus is a full-stack observability platform that helps IT teams monitor and manage their entire infrastructure, including networks, servers, applications, databases, and websites, from a single console. Designed for mid-size to large organizations managing hybrid and on-premises environments, OpManager Nexus provides deep visibility across every layer of the IT stack. IT teams gain a consolidated view of their infrastructure, eliminating the need for multiple disconnected monitoring tools and reducing the operational overhead that comes with managing them. This unified approach enables faster decision-making and helps organizations maintain service reliability across complex, distributed environments where downtime can have a direct impact on business continuity. OpManager Nexus includes AIOps capabilities that go beyond traditional monitoring. Agentic AI and generative AI integrations automate routine diagnostics and accelerate issue resolution, while smart event correlation identifies relationships between alerts across the stack. Together, these capabilities help IT teams detect issues early, cut through alert noise, and resolve problems before they impact end users or broader business operations. For IT teams dealing with high volumes of events across large environments, this level of automation significantly reduces the time spent on manual troubleshooting. On the deployment front, OpManager Nexus supports both on-premises installation and cloud access (powered by Site24x7) through ManageEngine's private datacenters. Organizations can choose the model that aligns with their infrastructure strategy, security policies, and compliance requirements, without compromising on monitoring depth or platform capability. As part of the ManageEngine ecosystem, OpManager Nexus integrates natively with ITSM, analytics, and security tools, giving IT teams the full operational context needed to manage infrastructure performance and respond to incidents end to end.

Average Rating: 4.5/5.0

Total Reviews: 235

How Do G2 Users Rate OpManager Nexus?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.0/10)

Who Is the Company Behind OpManager Nexus?

  • Seller: Zoho
  • Company Website:
  • Year Founded: 1996
  • HQ Location: Austin, TX
  • LinkedIn® Page: www.linkedin.com
    30,913 employees on LinkedIn®
  • Phone: +1 (888) 900-9646

Who Uses This Product?

  • Who Uses This: IT Manager, Network Administrator
  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 53% Medium, 32% Large

What Do G2 Reviewers Say About OpManager Nexus?

AI-generated summary from verified user reviews

Pros
  • Users value the real-time monitoring capabilities of OpManager, enhancing proactive responses to network and server health issues.
  • Users value the real-time monitoring of OpManager Nexus, enabling quick issue detection and simplified network management.
  • Users appreciate the ease of use of OpManager, enabling simple monitoring and quick issue resolution for all teams.
  • Users praise the user-friendly interface of OpManager Nexus, enhancing usability for both L1 teams and advanced troubleshooting.
  • Users value the comprehensive monitoring of OpManager Nexus, enhancing visibility and simplifying network management effectively.
Cons
  • Users find the initial setup and management of OpManager Nexus to be overly complex and time-consuming.
  • Users find the initial setup and configuration complex, requiring significant effort and time, especially in large environments.
  • Users find the initial setup complex and time-consuming, particularly in large environments requiring careful configuration.
  • Users find the missing features in OpManager Nexus, as some advanced tools require costly add-ons and complex setups.
  • Users find the difficult configuration of OpManager Nexus time-consuming, particularly in complex environments, affecting usability.

What Are Recent G2 Reviews of OpManager Nexus?

What Are G2 Users Discussing About OpManager Nexus?

Dynatrace

Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights, Dynatrace enables organizations to analyze, automate, and innovate faster to drive their business forward. To learn more about how Dynatrace can help your business, visit www.dynatrace.com, visit our blog and follow us on LinkedIn and X @dynatrace.

Average Rating: 4.5/5.0

Total Reviews: 1,241

How Do G2 Users Rate Dynatrace?

  • Behavioral Analysis: 8.5/10 (Category avg: 8.2/10)
  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.0/10)
  • Real-Time Monitoring: 9.2/10 (Category avg: 9.0/10)
  • Alerts: 8.6/10 (Category avg: 8.8/10)

Who Is the Company Behind Dynatrace?

  • Seller: Dynatrace
  • Year Founded: 2005
  • HQ Location: Boston, MA
  • LinkedIn® Page: www.linkedin.com
    6,181 employees on LinkedIn®
  • Ownership: NYSE: DT

Who Uses This Product?

  • Who Uses This: Software Engineer, Senior Software Engineer
  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 69% Large, 23% Medium

What Do G2 Reviewers Say About Dynatrace?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Dynatrace, as it simplifies monitoring and enhances data visibility for IT teams.
  • Users value the AI-powered debugging capabilities of Dynatrace, which enhance monitoring and root-cause analysis effectively.
  • Users value the powerful data organization of Dynatrace Grail, enhancing monitoring and issue identification through integrated insights.
  • Users value the versatile information organization in Dynatrace, enhancing accessibility across the entire organization.
  • Users appreciate the early downtime detection and unified monitoring capabilities of Dynatrace for improved IT support.
Cons
  • Users find the learning curve steep, noting that configuration and certification experiences need significant improvement.
  • Users criticize Dynatrace for its missing features, particularly in documentation accuracy and dashboard customization options.
  • Users find the complexity of Dynatrace challenging, noting difficulties in configuration and a need for better documentation.
  • Users find the UX improvement challenging due to a steep learning curve and complex dashboard navigation.
  • Users find the learning difficulty of Dynatrace challenging, leading to decreased usage and confusion with the tool.

What Are Recent G2 Reviews of Dynatrace?

What Are G2 Users Discussing About Dynatrace?

Glassbox

Glassbox is a customer intelligence and digital experience analytics platform designed to help enterprises understand, optimize, and enhance the customer experience and digital accessibility of their digital channels. One of the standout features of Glassbox is its capability to securely capture 100% of user sessions across both web and mobile applications. This end-to-end visibility allows teams to analyze every step of the customer journey, effectively pinpointing friction points and enabling real-time action. By utilizing advanced artificial intelligence, Glassbox captures and analyzes data from every online interaction, providing businesses with a comprehensive view of customer behavior and preferences. This wealth of data empowers organizations to act swiftly, transforming raw data into actionable insights that improve both the customer experience and the conversion rate. Large global enterprises in sectors such as finance, insurance, and healthcare, Glassbox serves as a vital tool for uncovering the root causes of customer challenges. It assists organizations in remediating customer experience issues and creating digital journeys that are inclusive, seamless, and engaging. The platform’s AI-powered insights not only enhance accessibility monitoring but also incorporate fraud prevention capabilities, giving organizations the agility to respond to issues within minutes and adapt to the evolving needs of their customers. Glassbox has been recognized by G2 as a leader in customer intelligence solutions and product analytics, reflecting its effectiveness in delivering the clarity and confidence that enterprises require. By providing a robust framework for creating compliant, accessible, and impactful digital experiences, Glassbox stands out in its category, offering unique selling points that cater to the diverse needs of its users. With its focus on data-driven decision-making and customer-centric strategies, Glassbox is positioned as a crucial ally for organizations aiming to thrive in the digital landscape.

Average Rating: 4.9/5.0

Total Reviews: 788

How Do G2 Users Rate Glassbox?

  • Behavioral Analysis: 9.9/10 (Category avg: 8.2/10)
  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 9.0/10)
  • Real-Time Monitoring: 10.0/10 (Category avg: 9.0/10)
  • Alerts: 9.9/10 (Category avg: 8.8/10)

Who Is the Company Behind Glassbox?

  • Seller: Glassbox
  • Company Website:
  • Year Founded: 2010
  • HQ Location: London
  • LinkedIn® Page: www.linkedin.com
    278 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Digital Analyst, Product Owner
  • Top Industries: Financial Services, Insurance
  • Company Size: 77% Large, 18% Medium

What Do G2 Reviewers Say About Glassbox?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Glassbox, facilitating effortless access to insightful data and streamlined reporting.
  • Users value the real-time session replay of Glassbox for its clarity and effectiveness in enhancing user experience.
  • Users value the real-time data capture and comprehensive insights of Glassbox for enhancing customer experience.
  • Users appreciate the real-time insight into user interactions provided by Glassbox, enhancing troubleshooting and customer experience.
  • Users appreciate the in-depth customer understanding Glassbox provides, enabling data-driven decisions and improved user experiences.
Cons
  • Users experience significant session issues with Glassbox, including lag and difficulties finding session links.
  • Users find Glassbox to be not intuitive, with a steep learning curve and occasional performance issues.
  • Users often face session link splitting issues, making it challenging to keep track of recorded sessions.
  • Users find the learning curve steep with Glassbox, requiring more training to navigate its complex features effectively.
  • Users find the missing features of Glassbox frustrating, hindering functionality and session recording capabilities.

What Are Recent G2 Reviews of Glassbox?

What Are G2 Users Discussing About Glassbox?

New Relic

New Relic is the all-in-one Intelligent Observability platform built to help engineering and IT teams plan, build, deploy, and run software with confidence. By unifying metrics, events, logs, and traces into a single, secure telemetry cloud, New Relic gives over 25 million engineers real time visibility and AI-powered insights across their entire digital estate, from code to cloud. Designed to replace fragmented point solutions, New Relic consolidates full-stack observability into a single source of truth. The platform brings together Application Performance Monitoring (APM), infrastructure monitoring, log management, digital experience monitoring (DEM), container monitoring, and AIOps into one cohesive interface. Powered by an advanced AI engine, New Relic automatically pairs telemetry data to shift problem solving from reactive debugging to proactive and predictive resolution, helping teams reduce mean time to resolution (MTTR) and eliminate digital disruptions before they impact end users. Equipped with over 500 open source integrations, New Relic seamlessly connects with your existing stack. Coupled with transparent, consumption and user-based pricing, organizations gain full predictability over their costs without sacrificing telemetry depth.

Average Rating: 4.4/5.0

Total Reviews: 576

How Do G2 Users Rate New Relic?

  • Behavioral Analysis: 9.1/10 (Category avg: 8.2/10)
  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 9.0/10)
  • Real-Time Monitoring: 9.6/10 (Category avg: 9.0/10)
  • Alerts: 9.1/10 (Category avg: 8.8/10)

Who Is the Company Behind New Relic?

  • Seller: New Relic
  • Company Website:
  • Year Founded: 2008
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    3,093 employees on LinkedIn®
  • Ownership: NYSE: NEWR

Who Uses This Product?

  • Who Uses This: Software Engineer, Senior Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 43% Medium, 29% Large

What Do G2 Reviewers Say About New Relic?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of New Relic, enjoying its intuitive interface and swift setup process.
  • Users enjoy the real-time monitoring of New Relic, enabling immediate issue detection and streamlined troubleshooting.
  • Users value real-time monitoring with New Relic, which enhances visibility and quickly identifies performance issues.
  • Users value the end-to-end monitoring of New Relic, enabling quick identification of issues affecting conversions.
  • Users value the real-time monitoring of New Relic, enhancing performance insights and troubleshooting efficiency effectively.
Cons
  • Users find New Relic's pricing to be expensive, particularly as usage and data ingestion increase significantly.
  • Users find pricing issues with New Relic, especially as costs rise unpredictably with increased data usage.
  • Users find New Relic's complexity challenging, especially during onboarding and navigating its multitude of features.
  • Users find the steep learning curve challenging, as mastering New Relic's features takes significant time and effort.
  • Users find New Relic's complex setup daunting, requiring substantial time for onboarding and configuration.

What Are Recent G2 Reviews of New Relic?

What Are G2 Users Discussing About New Relic?

Cyara Platform

Cyara is the AI trust company for customer experience. AI agents reason, decide, and act in your brand's name. They behave less like software you sign off once than like people you supervise. Cyara is how enterprises prove their agents are ready before customers meet them, and how they know what those agents are doing once they are live. The Cyara Agentic Platform proves agent behavior, end-to-end journeys, and performance at peak load before go-live. Cyara AI Trust Observability scores every live conversation for quality and compliance, catches drift and violations as they happen, and turns what production teaches into the next round of tests. Proof before launch. Vigilance in production. Cyara spans every channel, every major CCaaS provider, and 55+ AI agent vendors, across agentic and traditional paths alike. And because Cyara is independent, the layer that grades your agents is not owned by the vendors building them. More than 450 enterprises – including leaders in insurance, banking, healthcare, and technology – rely on Cyara to assure more than 350 million customer journeys a year.

Average Rating: 4.8/5.0

Total Reviews: 70

How Do G2 Users Rate Cyara Platform?

  • Behavioral Analysis: 8.0/10 (Category avg: 8.2/10)
  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.0/10)
  • Real-Time Monitoring: 9.8/10 (Category avg: 9.0/10)
  • Alerts: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Cyara Platform?

  • Seller: Cyara
  • Company Website:
  • Year Founded: 2006
  • HQ Location: Redwood City, California
  • LinkedIn® Page: www.linkedin.com
    391 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 50% Large, 26% Small

What Do G2 Reviewers Say About Cyara Platform?

AI-generated summary from verified user reviews

Pros
  • Users value the automation capabilities of Cyara Platform, significantly reducing manual testing efforts and enhancing confidence in releases.
  • Users value the exceptional customer support from Cyara, ensuring smooth omnichannel experiences and efficient troubleshooting.
  • Users find Cyara Platform to be incredibly intuitive and easy to use, enabling quick setup of test campaigns.
  • Users find the support team exceptional, providing knowledgeable assistance that enhances the testing experience with Cyara Platform.
  • Users value the time-saving automation of Cyara, transforming testing processes and boosting confidence in quality assurance.
Cons
  • Users note the high learning curve with Cyara Platform, making it challenging for new team members to onboard effectively.
  • Users find the high learning curve of Cyara Platform challenging, especially for new team members and complex test cases.
  • Users find the UI performance slow during large dataset uploads, impacting efficiency and user experience.
  • Users mention the slow loading issue while uploading large datasets, impacting their experience with the Cyara Platform.
  • Users often experience slow performance during large dataset uploads, which hinders their workflow on the Cyara Platform.

What Are Recent G2 Reviews of Cyara Platform?

What Are G2 Users Discussing About Cyara Platform?

Noibu

Noibu is the leading ecommerce analytics & monitoring platform, built to surface what matters most across the customer journey, from errors and performance gaps to experience insights that influence conversion. By surfacing end-to-end shopping data, session replays, and full technical context, Noibu makes it easy to understand what’s happening on your site, why it’s happening, and what to do next. ➡️ Issue detection & alerts. Automatically detect every conversion-blocking issue, and prioritize what to fix with AI and expert verification. ➡️ Session replay. See friction through the eyes of your customer, pinpoint frustration signals, and trace blockers to their root cause. ➡️ Performance monitoring. Track trends in site speed, interactivity, and visual stability with real user data, and quantify the cost of slowdowns. ➡️ Complete technical details. Pinpoint the root cause of issues and friction with detailed stack traces, HTTP request & response data, browser and OS breakdowns, page lifecycle events, and more. ➡️ Release monitoring. Automatically track how every deployment affects errors, performance, and site health to validate impact quickly and ship with confidence. ➡️ Page analysis. See where customers click, how they engage, and what converts them with heat maps, scroll maps, and page-level diagnostics. ➡️ Seamless ecommerce workflow integrations. Connect Noibu to Jira, GitHub, GitLab, Jenkins, Slack, and more to accelerate team workflows and resolution. Noibu is trusted by some of the world’s biggest ecommerce brands across the globe.

Average Rating: 4.6/5.0

Total Reviews: 58

How Do G2 Users Rate Noibu?

  • Behavioral Analysis: 7.8/10 (Category avg: 8.2/10)
  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.0/10)
  • Real-Time Monitoring: 9.1/10 (Category avg: 9.0/10)
  • Alerts: 8.7/10 (Category avg: 8.8/10)

Who Is the Company Behind Noibu?

  • Seller: Noibu
  • Year Founded: 2017
  • HQ Location: Ottawa, Ontario
  • LinkedIn® Page: www.linkedin.com
    103 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail, Health, Wellness and Fitness
  • Company Size: 57% Medium, 31% Small

What Do G2 Reviewers Say About Noibu?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the exceptional customer support from Noibu, highlighting their responsiveness and commitment to client success.
  • Users appreciate the ease of use of Noibu, benefiting from its intuitive dashboard and excellent support.
  • Users praise the exceptional customer focus of Noibu's team, highlighting their prompt support and dedication to clients.
  • Users appreciate the easy-to-use dashboard of Noibu, which effectively provides insights and prioritizes issues.
  • Users commend the ease of learning with Noibu, thanks to the team's dedication in providing effective support.
Cons
  • Users feel a strong desire for expanded capabilities from Noibu, as its current features spark the urge for more functionality.
  • Users feel a strong desire for expanded analytics capabilities from Noibu, wishing it could offer more than it currently does.
  • Users feel the limited functionality of Noibu encourages them to desire more capabilities than it currently offers.

What Are Recent G2 Reviews of Noibu?

Rakuten SixthSense Observability

In today's digital landscape, businesses need a powerful and comprehensive Application Performance Monitoring (APM) solution to stay ahead of the curve. Introducing Rakuten SixthSense Observability - a next-generation APM tool that transforms the way you monitor, analyze, and optimize your applications and infrastructure. With its robust suite of features and advanced analytics, Rakuten SixthSense Observability empowers you to proactively identify and resolve issues, streamline operations, and enhance customer experiences. Key Capabilities: • Comprehensive Monitoring and Alerting: Rakuten SixthSense Observability offers end-to-end monitoring of your applications, infrastructure, and network performance. With real-time alerting and customizable dashboards, you can quickly detect issues and gain actionable insights into the health and performance of your systems. • Distributed Tracing and Correlation: Gain full visibility into your application's performance with distributed tracing, which tracks transactions and requests across multiple services and components. This feature helps you identify bottlenecks, latency issues, and errors, making it easier to optimize your application and enhance customer experiences. • Anomaly Detection and Machine Learning: Leverage Rakuten SixthSense's advanced machine learning capabilities to automatically identify unusual patterns and deviations in application performance and resource utilization. This proactive approach enables you to detect and resolve issues before they impact your business and customers. • Advanced Analytics and Visualization: Rakuten SixthSense's rich data visualization and analytics tools allow you to dive deep into your application performance data. Generate custom reports, analyze trends, and uncover hidden patterns that can drive continuous improvement and optimization. • Log Management and Integration: Effortlessly collect, analyze, and store logs from various sources with Rakuten SixthSense's integrated log management feature. This seamless integration enables you to correlate log data with performance metrics and traces, providing a comprehensive understanding of your application's behaviour. • Scalability and Flexibility: Rakuten SixthSense Observability is built to scale with your growing business needs, supporting a wide range of applications, services, and infrastructure. Its flexible architecture allows you to customize the tool to your specific requirements and integrate it with other monitoring and observability solutions. Current Feature set: • Application Performance Monitoring: Full stack visibility across Java, PHP, Node.js, Python, Go and a lot more! Key Features include, Distributed Tracing, Profiling, Database Monitoring • Infrastructure Monitoring: Get a birds-eye view of your infrastructure health and gain granular insights with easy deployment Key Features include Kubernetes, VMs, Web Servers, Cloud Integrations • Digital Experience Monitoring: Improve the end-user experience of your applications mapped with contextual information of application performance metrics • Browser Monitoring: Metrics to optimize end users’ experience and help in improving application performance. • Mobile Monitoring: Monitor crashes, performance & usage metrics for your mobile applications • Synthetic Monitoring: Stimulate end-user transactions using low code, no code test scripts • VM Monitoring: VM monitoring capability lets you view your infrastructure performance and health of servers, virtual machines, containers, databases etc. at a glance. • SixthSense Cognitive Engine: Modern observability and the proactive approach using artificial intelligence. The application uses different AI/ML algorithms that can predict performance metrics with an accuracy of up to 98% and a confidence level of 90%.

Average Rating: 4.6/5.0

Total Reviews: 52

How Do G2 Users Rate Rakuten SixthSense Observability?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.0/10)

Who Is the Company Behind Rakuten SixthSense Observability?

Who Uses This Product?

  • Who Uses This: Senior Software Engineer
  • Top Industries: Information Technology and Services, Computer Games
  • Company Size: 47% Large, 38% Medium

What Do G2 Reviewers Say About Rakuten SixthSense Observability?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the deep visibility offered by Rakuten SixthSense, enhancing application performance and proactively managing issues.
  • Users value the effective alerting system for seamless monitoring and quick resolution of issues in one dashboard.
  • Users value the excellent customer support of Rakuten SixthSense, enhancing their overall experience and productivity.
  • Users appreciate the ease of use of Rakuten SixthSense Observability, enabling quick identification of issues without hassle.
  • Users find the implementation ease of Rakuten SixthSense Observability impressive, allowing quick access to essential monitoring tools.
Cons
  • Users find the complex setup of Rakuten SixthSense Observability requires significant onboarding effort for optimal use.
  • Users find the documentation lacking, making onboarding and setup more challenging than necessary.
  • Users often face false positive alerts and desire better functionality for error monitoring and dashboard notifications.
  • Users report experiencing inefficient alerts, citing false positives and a lack of preferred error record displays.
  • Users note that the documentation needs improvement, which impacts their ability to utilize the tool effectively.

What Are Recent G2 Reviews of Rakuten SixthSense Observability?

Sentry

Sentry is an application monitoring and error tracking platform that helps developers identify, debug, and resolve software issues in production environments across web, mobile, desktop, game, and AI-powered applications. The platform captures errors, crashes, and performance problems in real time, providing developers with stack traces, user context, and diagnostic data needed to reproduce and fix bugs. Sentry supports over 100 programming languages and frameworks, including JavaScript, Python, Java, Ruby, PHP, Go, React, Django, and mobile platforms like iOS and Android. Core monitoring capabilities: - Error tracking groups similar errors into issues, showing frequency, affected users, and the exact code location where problems occur - Performance monitoring traces requests through distributed systems to identify slow database queries, API bottlenecks, and code-level performance problems - Session Replay records user interactions leading up to errors, capturing clicks, network activity, and console logs for easier reproduction - Logs captures structured log data from your applications alongside errors and traces, enabling search and filtering by message content, severity level, and custom attributes - AI observability provides visibility into LLM applications, AI agents, and Model Context Protocol servers, tracking prompts, model calls, tool usage, and token consumption Developers integrate Sentry by installing an SDK and adding a few lines of code to their application. The platform automatically captures unhandled exceptions, while developers can manually track custom errors and performance metrics. Sentry processes events in real time, sending alerts through Slack, email, PagerDuty, or other notification channels when issues occur. Additional features and capabilities: - AI-powered debugging through Seer, which analyzes errors to identify root causes and suggest code fixes with high accuracy - Distributed tracing that follows requests across microservices, serverless functions, and third-party APIs to pinpoint failure points - Custom dashboards and alerts for monitoring specific metrics, error rates, or performance thresholds important to each team - Profiling tools that provide code-level visibility into where time is being spent in production, identifying slow functions, call stacks, and performance regressions across backend services and frontend/mobile user flows - Workflow integrations with GitHub, Jira, GitLab, Azure DevOps, and other development tools to create tickets or link errors to commits automatically The platform serves development teams at organizations ranging from individual developers to large enterprises. More than 100,000 organizations use Sentry, processing billions of error events daily. Sentry offers both cloud-hosted and self-hosted deployment options, with pricing tiers based on event volume. A free tier supports small projects and individual developers.

Average Rating: 4.5/5.0

Total Reviews: 243

How Do G2 Users Rate Sentry?

  • Behavioral Analysis: 5.0/10 (Category avg: 8.2/10)
  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.0/10)
  • Real-Time Monitoring: 9.2/10 (Category avg: 9.0/10)
  • Alerts: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Sentry?

  • Seller: Sentry
  • Company Website:
  • Year Founded: 2011
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    448 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, Senior Software Engineer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 58% Small, 31% Medium

What Do G2 Reviewers Say About Sentry?

AI-generated summary from verified user reviews

Pros
  • Users appreciate Sentry's ease of use, enjoying its intuitive interface and efficient log filtering capabilities.
  • Users love Sentry's error tracking capabilities, facilitating easy debugging and efficient team communication through tailored alerts.
  • Users value Sentry's efficient debugging capabilities, making it easy to track errors and filter log data effectively.
  • Users value the real-time error monitoring of Sentry, enhancing efficiency and collaboration across teams effortlessly.
  • Users appreciate the powerful monitoring features of Sentry, enhancing error tracking and team collaboration effectively.
Cons
  • Users are frustrated by high pricing and limitations that hinder monitoring capabilities despite having a subscription plan.
  • Users face challenges with manual error tracking processes, leading to issues like budget constraints and monitoring interruptions.
  • Users find Sentry's pricing to be expensive and feel that it limits accessibility for smaller projects.
  • Users face complex configuration challenges, needing manual setups and adjustments that can hinder efficient usage of Sentry.
  • Users find the poor UI of Sentry complicated, making it challenging to navigate and utilize effectively.

What Are Recent G2 Reviews of Sentry?

What Are G2 Users Discussing About Sentry?

Splunk AppDynamics

Powered by Cisco, AppDynamics is on a mission to help companies see their technology through the lens of the business so they can work as one to prioritize what matters most. We’re reinventing the observability space and simplifying the challenge of digital transformation for the world’s largest enterprises. In this era of unprecedented digital growth, the AppDynamics Business Observability Platform transforms organizations faster by providing business context deep into the technology stack, aligning teams around shared priorities, and enabling technologists to act with confidence and control. AppDynamics has been recognized by Gartner as a leader in the APM market for more than eight years and was positioned highest in ‘ability to execute’ in Gartner’s 2021 Magic Quadrant Report for APM.

Average Rating: 4.3/5.0

Total Reviews: 335

How Do G2 Users Rate Splunk AppDynamics?

  • Behavioral Analysis: 7.6/10 (Category avg: 8.2/10)
  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 9.0/10)
  • Real-Time Monitoring: 8.9/10 (Category avg: 9.0/10)
  • Alerts: 9.1/10 (Category avg: 8.8/10)

Who Is the Company Behind Splunk AppDynamics?

  • Seller: Cisco
  • Year Founded: 1984
  • HQ Location: San Jose, CA
  • LinkedIn® Page: www.linkedin.com
    95,294 employees on LinkedIn®
  • Ownership: NASDAQ:CSCO
  • Phone: 847-678-6600

Who Uses This Product?

  • Who Uses This: Senior Software Engineer, Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 58% Large, 35% Medium

What Do G2 Reviewers Say About Splunk AppDynamics?

AI-generated summary from verified user reviews

Pros
  • Users value the automation capabilities of AppDynamics, facilitating seamless integration with essential ITSM tools.
  • Users value the seamless integration capabilities of AppDynamics with multi-cloud environments and ITSM tools like ServiceNow.
  • Users find the ease of integration with tools like ServiceNow enhances their AppDynamics experience significantly.
  • Users value the easy integration with ITSM tools like ServiceNow, enhancing their AppDynamics experience.
  • Users appreciate the easy integrations with downstream products like ITSM tools, enhancing the overall monitoring experience.
Cons
  • Users face billing issues such as high renewal costs and delayed support following the Cisco acquisition.
  • Users find the high renewal costs and slow updates frustrating after Cisco's acquisition of AppDynamics.
  • Users express frustration over the inefficient alert system, impacting timely responses and overall product effectiveness.
  • Users report poor customer support, citing delays in assistance and lengthy timelines for product enhancements after the acquisition.
  • Users face pricing issues with Splunk AppDynamics, citing high renewal costs and slow support responses post-acquisition.

What Are Recent G2 Reviews of Splunk AppDynamics?

What Are G2 Users Discussing About Splunk AppDynamics?

Hotjar by Contentsquare

Hotjar by Contentsquare is the experience platform for teams who want to build better digital journeys, faster. With trusted data, context-aware AI, and built-in testing, it helps you optimize every part of the customer (or agent) journey. You can now understand, prioritize, and act faster to create experiences people love.

Average Rating: 4.3/5.0

Total Reviews: 332

How Do G2 Users Rate Hotjar by Contentsquare?

  • Behavioral Analysis: 9.0/10 (Category avg: 8.2/10)
  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.0/10)
  • Real-Time Monitoring: 9.0/10 (Category avg: 9.0/10)
  • Alerts: 8.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Hotjar by Contentsquare?

Who Uses This Product?

  • Who Uses This: Product Manager, Digital Marketing Specialist
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 52% Small, 37% Medium

What Do G2 Reviewers Say About Hotjar by Contentsquare?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Hotjar, making UX measurement straightforward and efficient for all organizations.
  • Users value the clear user interaction insights from Hotjar's heatmaps, enhancing their understanding of UX issues effectively.
  • Users appreciate the clear overview of user interactions provided by Hotjar's heatmaps, enhancing website optimization efforts.
  • Users appreciate the helpfulness of Hotjar for understanding user interactions and improving UX effectively.
  • Users love the high-quality session recordings from Hotjar, which reveal critical insights into user interactions and UX issues.
Cons
  • Users face accuracy and functionality issues with Hotjar, including heatmap misalignment and restrictive session recording limits.
  • Users note that the pricing is high due to individual feature costs, which can add up quickly.
  • Users report missing features in Hotjar, including inaccurate heatmaps and limited analytics capabilities.
  • Users find recording issues frustrating due to limits, missed interactions, and overwhelming data management with high-traffic sites.
  • Users find the difficult filtering of Hotjar hinders effective data segmentation and may require additional upgrades to manage recordings.

What Are Recent G2 Reviews of Hotjar by Contentsquare?

What Are G2 Users Discussing About Hotjar by Contentsquare?

Conviva

Conviva is a SaaS platform for digital experience and AI agent analytics and monitoring that connects real consumer interactions to real outcomes. Using full-census client-side telemetry and a patented stateful analytics engine, Conviva automatically reveals behavioral and conversational patterns across all consumer interactions and conversations with apps, websites, and AI agents, uncovering growth opportunities and sources of friction, inefficiency, and confusion that traditional analytics miss. The platform provides an objective, consumer-perspective view of experience and continuously prioritizes improvements based on business impact, helping teams deliver more predictable and outcome-driven digital experiences. Experience and engagement patterns reflect how customers and segments actually behave with digital products, where they come from, what they do post-click, and what their outcomes are. Experience-pattern intelligence is the ability to interpret every interaction as a behavioral sequence and tie those sequences directly to outcomes. Conviva® Digital Product Insights (DPI) delivers a new way to view and understand digital product performance through the lens of consumer experience. It surfaces experience and engagement patterns from every digital interaction—across AI agents, apps, and websites—and links them to business outcomes, automatically surfacing growth opportunities and alerting teams when issues arise. With Digital Product Insights, product, growth marketing, and engineering teams can see not just what happened, but why customers drop off or fail to reach expected milestones and outcomes. Conviva® Video Streaming Insights (VSI) delivers real-time performance analytics and AI-powered insights to help enterprise streaming platforms optimize viewer experience at any scale. It tracks every aspect of each stream—spanning programs, devices, and networks—to simplify audience and content analysis, measure and optimize performance, and detect issues with root cause across the entire delivery chain. With AI-powered anomaly detection, it continuously monitors tens of thousands of fine-grained viewer cohorts in real time, pinpointing issues such as buffering, startup delays, stream failures, and bitrate drops, and showing which viewers are affected, why, and how to resolve issues before they impact viewers’ quality of experience. All Conviva products are built on the Conviva Digital Intelligence Platform. The Conviva® Digital Intelligence Platform is a cloud-based analytics platform built for high-scale, real-time data processing and AI-powered insights. Processing data 10X more efficiently than other platforms, it powers all Conviva products with its advanced technologies. The platform simplifies and centralizes data and AI-assisted semantic management, supports flexible metric and flow creation without client-side compute, and computes stateful metrics to link end-user experience directly to outcomes. With AI-powered, high-dimensional analytics, it automatically creates fine-grained cohorts to reveal growth opportunities or detect anomalies that impact outcomes, with root-cause clarity.

Average Rating: 4.5/5.0

Total Reviews: 67

How Do G2 Users Rate Conviva?

  • Behavioral Analysis: 8.6/10 (Category avg: 8.2/10)
  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.0/10)
  • Real-Time Monitoring: 8.8/10 (Category avg: 9.0/10)
  • Alerts: 8.8/10 (Category avg: 8.8/10)

Who Is the Company Behind Conviva?

  • Seller: Conviva
  • Company Website:
  • Year Founded: 2006
  • HQ Location: Foster City, CA
  • LinkedIn® Page: www.linkedin.com
    570 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Broadcast Media, Entertainment
  • Company Size: 51% Large, 43% Medium

What Do G2 Reviewers Say About Conviva?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of Conviva, enjoying simple navigation and user-friendly dashboards for better insights.
  • Users value the real-time analytics and granular visibility of Conviva, enhancing video performance and viewer experience.
  • Users value the real-time streaming analytics of Conviva, enhancing video performance and viewer experience significantly.
  • Users value the real-time insights from Conviva, enabling swift diagnosis and improvement of streaming performance and engagement.
  • Users value the dashboard customization in Conviva, enhancing their ability to tailor insights for better decision-making.
Cons
  • Users face a steep learning curve with Conviva, particularly when navigating advanced features and initial setup challenges.
  • Users find the learning curve steep initially, complicating the use of advanced streaming analytics features.
  • Users find the interface of Conviva to be not intuitive, making it challenging to navigate advanced features effectively.
  • Users often face dashboard issues that hinder navigation and complicate access to analytics features effectively.
  • Users find several missing features in Conviva, including dashboard navigation and data comparison tools, causing frustration.

What Are Recent G2 Reviews of Conviva?

Catchpoint

The Internet relies on Catchpoint Global 5000 companies, top online retailers, financial services, cloud infrastructure and services companies, and xSPs trust Catchpoint’s Internet Performance Monitoring (IPM) to detect and resolve internal or external issues across the Internet stack before they impact customers, employees, or digital experiences. Offering Internet Synthetics, RUM, BGP, Heartbeat Monitoring, Distributed Tracing, and performance optimization with high-fidelity data and flexible visualizations, Catchpoint is powered by the world’s largest active agent network to provide real-world user experience visibility and internet stack insights that complement Application Performance Monitoring (APM) to give IT Ops team instant awareness of incidents, root cause insights, and quick resolution.

Average Rating: 4.5/5.0

Total Reviews: 109

How Do G2 Users Rate Catchpoint?

  • Behavioral Analysis: 8.6/10 (Category avg: 8.2/10)
  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.0/10)
  • Real-Time Monitoring: 8.3/10 (Category avg: 9.0/10)
  • Alerts: 9.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Catchpoint?

Who Uses This Product?

  • Who Uses This: Software Engineer
  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 65% Large, 22% Medium

What Do G2 Reviewers Say About Catchpoint?

AI-generated summary from verified user reviews

Pros
  • Users value the issue detection capabilities of Catchpoint, enabling proactive monitoring and enhancing user experience reliability.
  • Users appreciate the effective monitoring capabilities of Catchpoint, enhancing reliability and quickly detecting performance issues.
  • Users value the responsive and helpful customer support from Catchpoint, making issue resolution efficient and quick.
  • Users appreciate the real-time alerts from Catchpoint, enabling quick issue detection and reducing manual monitoring efforts.
  • Users appreciate the immediate alerts from Catchpoint, allowing quick diagnosis of performance issues and minimizing downtime.
Cons
  • Users find the pricing too high, especially for add-ons, limiting flexibility for smaller teams.
  • Users find the difficult learning curve of Catchpoint challenging, especially for those not using it daily.
  • Users find the learning curve challenging initially, requiring time to master Catchpoint's extensive features and complexity.
  • Users find the pricing structure of Catchpoint limiting, particularly for smaller teams and businesses.
  • Users find the configuration process complex, requiring time and effort before fully benefiting from Catchpoint's features.

What Are Recent G2 Reviews of Catchpoint?

What Are G2 Users Discussing About Catchpoint?

Tian Lin
TL
Researched and written by Tian Lin
Updated April 10, 2026