Reputation

Show rating breakdown
2,606 reviews
  • 2 profiles
  • 12 categories
Average star rating
4.5
Serving customers since
2006

Profile Name

Star Rating

1915
544
90
27
30

Reputation Reviews

Review Filters
Profile Name
Star Rating
1915
544
90
27
30
FR
Farhan R.
Area managerSmall-Business (50 or fewer emp.)
11/03/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Reputation Is Essential for Staying Strong in Business

Reputation is essential for securing your place and staying strong in business.
Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
11/03/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Easy Setup and Simple AI, but Loading Can Be Slow

Setup is easy. AI is easy and simple. You can change the front. Directions are easy to follow.
Morgan W.
MW
Morgan W.
Property ManagerMid-Market (51-1000 emp.)
10/30/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

A Great Way to Optimize Reviews

I love that Reputation provides an easy way to manage survey results and respond to reviews in ONE central location! We were previously logging in natively to a bunch of different platforms to not just respond, but monitor team members' response rate and quality of response. The implementation of Reputation surveys has also greatly increased positive reviews AND allowed us to address resident concerns before they turn into bad reviews! The customer service from Reputation team members is also always top-notch!

About

Contact

HQ Location:
San Ramon, CA

Social

What is Reputation?

Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of solicited and unsolicited feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. We refer to this process as Reputation Experience Management, a category we created.

Details

Year Founded
2006
Website
reputation.com