Best Application Performance Monitoring (APM) Tools
TL
Application performance monitoring (APM) tools allow users to monitor and track the performance of particular software or web applications to identify and solve any performance issues that may arise. These solutions provide performance metrics for applications, with specific insights into the statistics such as the amount of transactions processed by the application or the response time to process such transactions. APM products form a baseline for these metrics and monitor the applications for any variance from the baseline. The metrics are displayed in a variety of data visualizations for easy conceptualization of the overall performance. They are very commonly used by application administrators to manage web applications in hopes to discover possible reasons for delays in response time. With the ability to identify and fix any performance issues, businesses can provide an optimal user experience. Some APM solutions may offer similar functionality to database management systems and network monitoring solutions.
To qualify for inclusion in the Application Performance Monitoring category, a product must:
Monitor and track the performance and response time of software or web applications
Create a baseline of performance metrics and alert administrators when performance varies
Provide visual data for users to better understand the performance metrics
Assist in remedying any application performance issues
Best Application Performance Monitoring (APM) Tools At A Glance
Best for Small Businesses:
Best for Mid-Market:
Best for Enterprise:
Highest User Satisfaction:
Best Free Software:
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
(1,705)4.6 out of 5
2nd Easiest To Use in Application Performance Monitoring (APM) software
Entry Level Price:Free
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
LogRocket combines session replay, product analytics, and error tracking – empowering software teams to create the ideal product experience.
Users
- Software Engineer
- CTO
Industries
- Computer Software
- Information Technology and Services
Market Segment
- 63% Small-Business
- 27% Mid-Market
LogRocket Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
569
Session Replay
464
Replay Feature
313
Insights
276
Recording
274
Cons
Session Management
215
Missing Features
137
Learning Curve
94
Expensive
93
Recording Issues
93
LogRocket features and usability ratings that predict user satisfaction
8.3
Second by Second Metrics
Average: 8.3
8.3
Root Cause Analysis (RCA)
Average: 8.4
8.8
Real User Monitoring (RUM)
Average: 8.3
9.1
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
HQ Location
Boston, MassachusettsTwitter
@LogRocket15,518 Twitter followers
By IBM
(385)4.4 out of 5
Optimized for quick response
15th Easiest To Use in Application Performance Monitoring (APM) software
Entry Level Price:Starting at $18.00
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Instana’s Enterprise Observability Platform, powered by automated Application Performance Monitoring, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Insta
Users
- Software Engineer
- System Engineer
Industries
- Information Technology and Services
- Computer Software
Market Segment
- 44% Mid-Market
- 40% Enterprise
IBM Instana Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
89
Monitoring
84
Real-time Monitoring
77
Monitoring Capabilities
66
Insights
49
Cons
User Interface Issues
29
Missing Features
27
Insufficient Information
25
Difficult Learning
24
Expensive
24
IBM Instana features and usability ratings that predict user satisfaction
8.4
Second by Second Metrics
Average: 8.3
8.1
Root Cause Analysis (RCA)
Average: 8.4
8.3
Real User Monitoring (RUM)
Average: 8.3
8.5
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
HQ Location
Armonk, NYTwitter
@IBM714,459 Twitter followers
By New Relic
(475)4.3 out of 5
Optimized for quick response
6th Easiest To Use in Application Performance Monitoring (APM) software
Entry Level Price:Free
- Overview
- Pros and Cons
- User Satisfaction
- What G2 Users Think
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and t
Users
- Software Engineer
- Senior Software Engineer
Industries
- Information Technology and Services
- Computer Software
Market Segment
- 44% Mid-Market
- 29% Small-Business
New Relic Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
63
Real-time Monitoring
47
Monitoring
41
Insights
36
Features
29
Cons
Expensive
23
Insufficient Information
16
Learning Curve
16
Complex Setup
15
Difficult Learning
14
New Relic features and usability ratings that predict user satisfaction
8.3
Second by Second Metrics
Average: 8.3
8.5
Root Cause Analysis (RCA)
Average: 8.4
8.3
Real User Monitoring (RUM)
Average: 8.3
8.4
Has the product been a good partner in doing business?
Average: 8.9
User Sentiment
How are these determined?
These insights are written by G2's Market Research team, using actual user reviews for New Relic, left between September 2021 and July 2022.
- Reviewers appreciate the ability to monitor performance and reliability of all their various application with New Relic
- Reviewers mention the quantity and frequent addition of helpful features, but some noted that features feel incomplete or overwhelming
- Reviewers like the ability to easily customize alerts, and the automated alerts the tool provides
Seller Details
HQ Location
San Francisco, CATwitter
@newrelic69,551 Twitter followers
By Datadog
(539)4.3 out of 5
Optimized for quick response
12th Easiest To Use in Application Performance Monitoring (APM) software
View top Consulting Services for Datadog
Entry Level Price:$0 Per host, per month
- Overview
- Pros and Cons
- User Satisfaction
- What G2 Users Think
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infra
Users
- Software Engineer
- DevOps Engineer
Industries
- Information Technology and Services
- Computer Software
Market Segment
- 48% Mid-Market
- 32% Enterprise
Datadog Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
112
Monitoring
79
Real-time Monitoring
69
Easy Integrations
60
Integrations
59
Cons
Expensive
60
Learning Curve
48
Pricing Issues
48
Difficult Learning
44
Cost
39
Datadog features and usability ratings that predict user satisfaction
8.2
Second by Second Metrics
Average: 8.3
7.8
Root Cause Analysis (RCA)
Average: 8.4
8.4
Real User Monitoring (RUM)
Average: 8.3
8.5
Has the product been a good partner in doing business?
Average: 8.9
User Sentiment
How are these determined?
These insights are written by G2's Market Research team, using actual user reviews for Datadog, left between August 2021 and October 2022.
- Reviewers like the way that Datadog provides a centralized view of their entire organizational infrastructure
- Reviewers often highlight the ability to view specific logs in realtime, and pinpoint issues that may be occurring
- Reviewers like the ability to ingest, monitor, and analyze many types of data in the platform
Seller Details
HQ Location
New YorkTwitter
@datadoghq49,566 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
In today's digital landscape, businesses need a powerful and comprehensive Application Performance Monitoring (APM) solution to stay ahead of the curve. Introducing Rakuten SixthSense Observability -
Users
No information available
Industries
- Information Technology and Services
- Computer & Network Security
Market Segment
- 46% Mid-Market
- 38% Enterprise
Rakuten SixthSense Observability Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
Monitoring
19
Monitoring Capabilities
17
Real-time Monitoring
10
User Interface
10
Cons
System Improvement
7
Ineffective Alerting System
5
Inefficient Alert System
5
Insufficient Information
5
Alert Issues
4
Rakuten SixthSense Observability features and usability ratings that predict user satisfaction
9.0
Second by Second Metrics
Average: 8.3
9.0
Root Cause Analysis (RCA)
Average: 8.4
9.2
Real User Monitoring (RUM)
Average: 8.3
9.2
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Your integrated Google Cloud Platform management console. Manage and get insights into everything that powers your cloud application — including web applications, data analysis, virtual machines, dat
Users
No information available
Industries
- Information Technology and Services
- Computer Software
Market Segment
- 42% Small-Business
- 35% Mid-Market
Google Cloud Console Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
17
User Interface
8
Cloud Integration
4
Customer Support
4
Easy Integrations
4
Cons
Slow Performance
7
Slow Loading
5
Poor UI Design
3
Data Inaccuracy
2
Poor Documentation
2
Google Cloud Console features and usability ratings that predict user satisfaction
8.1
Second by Second Metrics
Average: 8.3
8.6
Root Cause Analysis (RCA)
Average: 8.4
8.3
Real User Monitoring (RUM)
Average: 8.3
8.6
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Twitter
@google32,136,453 Twitter followers
Ownership
NASDAQ:GOOG
By ManageEngine
(84)4.7 out of 5
1st Easiest To Use in Application Performance Monitoring (APM) software
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
ManageEngine Applications Manager is an application performance & IT infrastructure monitoring solution that is designed to combat modern infrastructure problems and ensure that your business and
Users
No information available
Industries
- Information Technology and Services
- Computer Software
Market Segment
- 48% Enterprise
- 42% Mid-Market
ManageEngine Applications Manager Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
31
Monitoring
31
Monitoring Capabilities
27
Monitoring Ease
21
Real-time Monitoring
20
Cons
Expensive
5
Inefficient Alert System
5
System Improvement
5
User Interface Issues
5
Alert Issues
4
ManageEngine Applications Manager features and usability ratings that predict user satisfaction
9.2
Second by Second Metrics
Average: 8.3
9.4
Root Cause Analysis (RCA)
Average: 8.4
9.3
Real User Monitoring (RUM)
Average: 8.3
9.5
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Twitter
@manageengine7,617 Twitter followers
Entry Level Price:Starts at $69 per mon...
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Dynatrace (NYSE: DT) exists to make the world’s software work perfectly. Our unified platform combines broad and deep observability and continuous runtime application security with Davis® hypermodal A
Users
- Software Engineer
- Senior Software Engineer
Industries
- Information Technology and Services
- Computer Software
Market Segment
- 69% Enterprise
- 23% Mid-Market
Dynatrace Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
82
Debugging
49
Debugging Efficiency
40
Innovation
33
Features
31
Cons
Missing Features
40
Learning Curve
33
Complexity
28
Poor UI
26
Poor User Interface
25
Dynatrace features and usability ratings that predict user satisfaction
7.7
Second by Second Metrics
Average: 8.3
8.1
Root Cause Analysis (RCA)
Average: 8.4
8.4
Real User Monitoring (RUM)
Average: 8.3
8.7
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
HQ Location
Waltham, MATwitter
@Dynatrace18,959 Twitter followers
By ManageEngine
(121)4.5 out of 5
3rd Easiest To Use in Application Performance Monitoring (APM) software
Entry Level Price:$345 For 10 devices
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
ManageEngine OpManager is a holistic blend of network monitoring tools that help you manage your entire network in minutes. Along with network monitoring, be able to analyse bandwidth, manage configur
Users
- IT Manager
Industries
- Information Technology and Services
- Computer & Network Security
Market Segment
- 58% Mid-Market
- 36% Enterprise
ManageEngine OpManager Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
54
Monitoring
47
Real-time Monitoring
38
Network Monitoring
32
User Interface
24
Cons
Missing Features
15
Lack of Features
14
Complex Setup
10
Complexity
9
Inadequate Monitoring
9
ManageEngine OpManager features and usability ratings that predict user satisfaction
7.7
Second by Second Metrics
Average: 8.3
7.9
Root Cause Analysis (RCA)
Average: 8.4
7.9
Real User Monitoring (RUM)
Average: 8.3
9.1
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Twitter
@manageengine7,617 Twitter followers
By ManageEngine
(289)4.6 out of 5
7th Easiest To Use in Application Performance Monitoring (APM) software
Entry Level Price:$9/month 11 monitors
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
ManageEngine Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applic
Users
- CEO
- IT Manager
Industries
- Information Technology and Services
- Computer Software
Market Segment
- 44% Small-Business
- 43% Mid-Market
Site24x7 Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
123
Monitoring
121
Monitoring Services
95
Real-time Monitoring
95
Easy Monitoring
93
Cons
Learning Curve
38
Alert Issues
35
Missing Features
35
Complex Configuration
30
Inefficient Alert System
26
Site24x7 features and usability ratings that predict user satisfaction
8.6
Second by Second Metrics
Average: 8.3
8.6
Root Cause Analysis (RCA)
Average: 8.4
8.7
Real User Monitoring (RUM)
Average: 8.3
8.9
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Twitter
@manageengine7,617 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Splunk Synthetic Monitoring helps you measure and improve uptime and performance for your critical apps and services. Splunk Synthetic Monitoring offers best-in class web performance optimization to d
Users
No information available
Industries
- Computer & Network Security
Market Segment
- 48% Enterprise
- 43% Small-Business
Splunk Synthetic Monitoring Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
17
Monitoring
10
Real-time Monitoring
8
Easy Integrations
6
Insights
6
Cons
Expensive
8
Learning Difficulty
5
Learning Curve
4
Complexity
3
Steep Learning Curve
3
Splunk Synthetic Monitoring features and usability ratings that predict user satisfaction
8.5
Second by Second Metrics
Average: 8.3
8.3
Root Cause Analysis (RCA)
Average: 8.4
8.2
Real User Monitoring (RUM)
Average: 8.3
8.5
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
Twitter
@Cisco737,524 Twitter followers
Ownership
NASDAQ:CSCO
By Pandora FMS
(194)4.6 out of 5
4th Easiest To Use in Application Performance Monitoring (APM) software
Entry Level Price:Free
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
With more than 50,000 customer installations across the five continents, Pandora FMS is an out-of-the-box monitoring solution. Pandora FMS gives you the agility to find and solve problems quickly,
Users
- Data Analyst
Industries
- Information Technology and Services
- Telecommunications
Market Segment
- 47% Mid-Market
- 37% Small-Business
Pandora FMS Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Monitoring
74
Ease of Use
66
Real-time Monitoring
46
System Monitoring
36
Flexibility
32
Cons
Learning Curve
22
Learning Difficulty
16
Complex Setup
15
Difficult Configuration
15
Complex Configuration
14
Pandora FMS features and usability ratings that predict user satisfaction
9.1
Second by Second Metrics
Average: 8.3
8.9
Root Cause Analysis (RCA)
Average: 8.4
8.8
Real User Monitoring (RUM)
Average: 8.3
9.0
Has the product been a good partner in doing business?
Average: 8.9
Seller Details
HQ Location
Madrid, SpainTwitter
@pandorafms5,706 Twitter followers
(314)4.5 out of 5
Optimized for quick response
11th Easiest To Use in Application Performance Monitoring (APM) software
- Overview
- Pros and Cons
- User Satisfaction
- What G2 Users Think
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Progress WhatsUp Gold, the IT infrastructure monitoring software, lets you find and fix network problems fast – usually before end users notice. Its unique, interactive mapping interface lets you intu
Users
- Network Engineer
- Network Administrator
Industries
- Information Technology and Services
- Education Management
Market Segment
- 60% Mid-Market
- 26% Enterprise
Progress WhatsUp Gold Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
61
Monitoring
45
User Interface
42
Monitoring Performance
40
Customer Support
33
Cons
Expensive
20
Learning Difficulty
16
Learning Curve
14
Limited Features
14
Missing Features
12
Progress WhatsUp Gold features and usability ratings that predict user satisfaction
8.5
Second by Second Metrics
Average: 8.3
8.6
Root Cause Analysis (RCA)
Average: 8.4
8.5
Real User Monitoring (RUM)
Average: 8.3
9.0
Has the product been a good partner in doing business?
Average: 8.9
User Sentiment
How are these determined?
These insights are written by G2's Market Research team, using actual user reviews for Progress WhatsUp Gold, left between October 2020 and July 2022.
- Reviewers like the centralized network, application, and virtual machine monitoring that Progress WhatsUp Gold provides
- Reviewers like the detailed information about all network devices, but some wish there was better automatic discovery of devices
- Reviewers like the ability to receive quick alerts, but wish there was more default alerts that don’t require setup
Seller Details
HQ Location
Burlington, MA.Twitter
@ProgressSW50,368 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details