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Gong

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6,511 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.8
#1 in 4 categories
Grid® leader
Serving customers since
2015

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Gong Reviews

Review Filters
Profile Name
Star Rating
5739
696
59
4
13
HL
Hannah L.
03/19/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

AI-Driven Sales Insights That Boost Team Performance and Deal Outcomes

What I like best about Gong is how it automatically captures and analyzes all sales conversations, giving us deep insights into customer interactions without manual effort. The platform’s analytics and AI‑driven insights help our teams improve messaging, identify risk or opportunity signals, and tailor coaching. Gong integrates smoothly with our CRM and other sales tools, and using it frequently has noticeably boosted team performance and deal outcomes.
Dikla S.
DS
Dikla S.
CISO | CISO & AI Risk Advisory Leader | Investor| connector | CX Leader- Strategic, Enterprise, Legacy | Driving Scalable Growth for StartUps | Cybersecurity| AI & SaaS Retention Specialist | Stealth2Success
03/19/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Great Meeting Recordings and AI Insights, but Limited Editing and Data Retention

The meeting recordings, ease of use and info sharing and the AI enrichement capabilities of both companies, sentiments from meetings etc
Alex G.
AG
Alex G.
03/17/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Effortless Call Management with Insightful Outcomes

I use Gong for calls with customers, and I love that there's no need for note-taking during calls because the Gong bot handles it all. This allows me to relax and focus on the calls, knowing I can come back later to full recordings, transcription, and notes, and even gain insights to improve customer outcomes. I appreciate its ease of use; it is intuitive and helpful, doing exactly what you need it to do. The seamless user experience is another aspect that I enjoy.

About

Contact

HQ Location:
San Francisco, California

Social

@Gong_io

What is Gong?

Gong enables revenue teams to realize their fullest potential by unveiling their customer reality. The Gong Revenue AI Operating System captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions. Over 2,000 innovative companies like PayPal, Hubspot, LinkedIn, Shopify, Slack, SproutSocial, Twilio, and Zillow trust Gong to power their customer reality. With Gong, customers experience improved win rates, accurate forecasting,increased deal sizes, and accelerated employee ramp-times.

Details

Year Founded
2015