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Gong
6,494 reviews
- 1 profiles
- 7 categories
Average star rating
4.8
#1 in 3 categories
Grid® leader
Serving customers since
2015
Gong Solutions
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Gong Reviews
CS
Caity S.
Empowers Teams with Insightful Call Analytics
I use Gong as a CS ops leader to assess my team's performance and record customer calls. I like the ability to report on call times, frequency of calls, and see call duration. It allows me to determine future headcount and present team performance. The initial setup of Gong was easy.
SB
Sarat B.
Highly Efficient, User-Friendly with Minor Setup Delays
I find the summary feature of Gong very useful for the implementation team. We use it extensively to send out invoices and create recruitment documents. The setup was pretty simple thanks to its user-friendly interface. Additionally, Gong is linked to Slack and Rocketlane, allowing us to easily get call summaries.
UI
Verified User in Information Technology and Services
Gong Makes Follow-Ups Effortless with Clear Recordings and Next Steps
I use Gong to generate a follow up email of all the main points I covered and the next steps. I share the link to the recording.
I love how easy it is to get the information I need from the recording.
About
What is Gong?
Gong enables revenue teams to realize their fullest potential by unveiling their customer reality. The Gong Revenue AI Operating System captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions. Over 2,000 innovative companies like PayPal, Hubspot, LinkedIn, Shopify, Slack, SproutSocial, Twilio, and Zillow trust Gong to power their customer reality. With Gong, customers experience improved win rates, accurate forecasting,increased deal sizes, and accelerated employee ramp-times.
Details
Year Founded
2015
Website
www.gong.ioHunting for software insights?
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