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Gong
6,510 reviews
- 1 profiles
- 7 categories
Average star rating
4.8
#1 in 4 categories
Grid® leader
Serving customers since
2015
Gong Solutions
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Gong Reviews
AG
Alex G.
Effortless Call Management with Insightful Outcomes
I use Gong for calls with customers, and I love that there's no need for note-taking during calls because the Gong bot handles it all. This allows me to relax and focus on the calls, knowing I can come back later to full recordings, transcription, and notes, and even gain insights to improve customer outcomes. I appreciate its ease of use; it is intuitive and helpful, doing exactly what you need it to do. The seamless user experience is another aspect that I enjoy.
G
Verified User
Boosts Efficiency with AI-Driven Insights
I use Gong to review past calls and get up to speed on historical context for accounts, making me more efficient and productive. I love having the ability to ask Gong any question about accounts, and it will scrape all of the calls to provide me with answers. I also use the forecasting option to understand what retention looks like across my book of business. Additionally, Gong helps me solve a variety of problems, from getting up to speed on accounts to sending snippets of calls over to technical resources and coaching myself on better ways to run calls.
RG
Ronald G.
Remarkably Accurate AI Summaries That Save Hours Every Week
IThe AI summaries are remarkably accurate at identifying key topics discussed, objections raised, and commitments made by both sides.
About
What is Gong?
Gong enables revenue teams to realize their fullest potential by unveiling their customer reality. The Gong Revenue AI Operating System captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions. Over 2,000 innovative companies like PayPal, Hubspot, LinkedIn, Shopify, Slack, SproutSocial, Twilio, and Zillow trust Gong to power their customer reality. With Gong, customers experience improved win rates, accurate forecasting,increased deal sizes, and accelerated employee ramp-times.
Details
Year Founded
2015
Website
www.gong.ioHunting for software insights?
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