Best Small Business Products
2021
Find the best software for anything and everything you want to accomplish, as decided by software buyers on the world’s largest and most trusted software marketplace. Based on honest reviews and ratings from our G2 users this year, this list features the top software products found on G2.
Top 5 Best Small Business Products:
1
Gong
Conversation Intelligence
The patented Gong Revenue Intelligence Platform™ captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions.
Reviews
Categories
G2 Awards
BEST Software Products 2021
BEST Sales Products 2021
BEST Small Business Products 2021
BEST Highest Satisfaction 2021
BEST Mid-Market Products 2021
BEST Enterprise Products 2021
BEST Fastest Growing Product 2021
Usability Leader Sales Coaching Winter 2022
Relationship Leader Sales Coaching Winter 2022
2
RUN Powered by ADP
Payroll
Whether you’ve been in business for 25 years or you’re just getting started, RUN Powered by ADP® can help. They've spent countless hours — and burned through even more cups of coffee — building a smarter, simpler, and more affordable payroll, tax and HR solution to help you get back to the work that
Whether you’ve been in business for 25 years or you’re just getting started, RUN Powered by ADP® can help. They've spent countless hours — and burned through even more cups of coffee — building a smarter, simpler, and more affordable payroll, tax and HR solution to help you get back to the work that
Reviews
Categories
G2 Awards
BEST Small Business Products 2021
BEST HR Products 2021
BEST Software Products 2021
BEST Highest Satisfaction 2021
Results Leader HR Service Delivery Winter 2022
Implementation Leader HR Service Delivery Winter 2022
Relationship Leader Time & Attendance Winter 2022
Usability Leader HR Service Delivery Winter 2022
3
HubSpot Sales Hub
CRM
Sales Hub is a modern sales software that helps teams build pipeline, accelerate deal velocity, and create stronger customer connections. Powered by HubSpot’s Smart CRM, it combines AI, automation, and insights in one easy-to-use platform, so reps can sell smarter and scale without added complexity.
Sales Hub is a modern sales software that helps teams build pipeline, accelerate deal velocity, and create stronger customer connections. Powered by HubSpot’s Smart CRM, it combines AI, automation, and insights in one easy-to-use platform, so reps can sell smarter and scale without added complexity.
Reviews
Categories
G2 Awards
BEST Small Business Products 2021
BEST Sales Products 2021
BEST Mid-Market Products 2021
BEST Software Products 2021
BEST Highest Satisfaction 2021
Grid Leader Online Appointment Scheduling Winter 2022
Grid Leader Visitor Identification Winter 2022
4
NiCE CXone Mpower
Contact Center
NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations
NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations
Reviews
Categories
G2 Awards
BEST Customer Service Products 2021
BEST Software Products 2021
BEST Mid-Market Products 2021
BEST Small Business Products 2021
BEST Enterprise Products 2021
BEST Highest Satisfaction 2021
Grid Leader Speech Analytics Winter 2022
Grid Leader Contact Center Workforce Winter 2022
5
Zoho Desk
Help Desk
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
Reviews
Categories
G2 Awards
BEST Customer Service Products 2021
BEST Small Business Products 2021
BEST Software Products 2021
BEST Highest Satisfaction 2021
BEST Mid-Market Products 2021
Grid Leader Help Desk Winter 2022
Southeast Asia Leader Help Desk Winter 2022
Asia Leader Social Customer Service Winter 2022
Middle East & Africa Leader Customer Self-Service Winter 2022
6
Chargebee
Subscription Management
The billing and monetization platform built for the AI economy.
Reviews
Categories
G2 Awards
BEST Finance Products 2021
BEST Small Business Products 2021
BEST Software Products 2021
BEST Highest Satisfaction 2021
BEST Fastest Growing Product 2021
Implementation Leader Subscription Management Winter 2022
Grid Leader Subscription Revenue Management Winter 2022
Grid Leader Subscription Analytics Winter 2022
Usability Leader Subscription Management Winter 2022
7
HubSpot Marketing Hub
Marketing Automation
Marketing automation software to help you attract the right audience, convert more visitors into customers, and run complete inbound marketing campaigns at scale — all on one powerful, easy-to-use CRM platform.
Marketing automation software to help you attract the right audience, convert more visitors into customers, and run complete inbound marketing campaigns at scale — all on one powerful, easy-to-use CRM platform.
Reviews
Categories
G2 Awards
BEST Marketers Products 2021
BEST Small Business Products 2021
BEST Software Products 2021
BEST Mid-Market Products 2021
BEST Highest Satisfaction 2021
BEST Enterprise Products 2021
Grid Leader Social Media Management Winter 2022
Grid Leader Landing Page Builders Winter 2022
Grid Leader Marketing Analytics Winter 2022
8
AppsFlyer
Mobile App Analytics
AppsFlyer is the Modern Marketing Cloud that helps businesses transform complex data into clarity and growth. A foundation for unified, measurable, autonomous marketing, AppsFlyer breaks down silos across measurement, deep linking, data collaboration, and autonomous AI workflows. For more than a dec
AppsFlyer is the Modern Marketing Cloud that helps businesses transform complex data into clarity and growth. A foundation for unified, measurable, autonomous marketing, AppsFlyer breaks down silos across measurement, deep linking, data collaboration, and autonomous AI workflows. For more than a dec
Reviews
Categories
G2 Awards
BEST Marketers Products 2021
BEST Mid-Market Products 2021
BEST Small Business Products 2021
BEST Enterprise Products 2021
BEST Software Products 2021
BEST Highest Satisfaction 2021
BEST Fastest Growing Product 2021
Relationship Leader Mobile Attribution Winter 2022
Grid Leader Fraud Detection Winter 2022
9
Zoho Social
Social Media Management
Schedule unlimited posts, manage social networks, track conversations, and measure performance from a single dashboard.
Schedule unlimited posts, manage social networks, track conversations, and measure performance from a single dashboard.
Reviews
Categories
G2 Awards
BEST Marketers Products 2021
BEST Small Business Products 2021
BEST Highest Satisfaction 2021
BEST Software Products 2021
Grid Leader Social Media Listening Tools Winter 2022
Middle East & Africa Leader Social Media Listening Tools Winter 2022
Grid Leader Social Media Analytics Winter 2022
Asia Leader Social Media Analytics Winter 2022
United Kingdom Leader Social Media Listening Tools Winter 2022
10
Fin by Intercom
AI Customer Support Agents
Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, a
Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, a
Reviews
Categories
G2 Awards
BEST Customer Service Products 2021
BEST Small Business Products 2021
BEST Marketers Products 2021
BEST Software Products 2021
BEST Mid-Market Products 2021
BEST Highest Satisfaction 2021
Grid Leader Digital Adoption Platform Winter 2022
Implementation Leader Conversational Marketing Winter 2022
Results Leader Digital Adoption Platform Winter 2022
11
Hootsuite
Social Media Management
Hootsuite is the leader in social media management, trusted by more than 18 million users. With Hootsuite, you can confidently schedule posts, engage in conversations, and track your social performance, all in one place, giving you the right tools to grow your brands, businesses, and customer relati
Hootsuite is the leader in social media management, trusted by more than 18 million users. With Hootsuite, you can confidently schedule posts, engage in conversations, and track your social performance, all in one place, giving you the right tools to grow your brands, businesses, and customer relati
Reviews
Categories
G2 Awards
BEST Marketers Products 2021
BEST Small Business Products 2021
BEST Mid-Market Products 2021
BEST Software Products 2021
BEST Highest Satisfaction 2021
Results Leader Social Media Analytics Winter 2022
Relationship Leader Social Media Listening Tools Winter 2022
Implementation Leader Social Media Listening Tools Winter 2022
ANZ Leader Social Media Suites Winter 2022
12
Facebook Pages Manager
Social Media Management
Pages Manager is an application that lets admins check on their Page activity, view insights and respond to their audience from their mobile device.
Pages Manager is an application that lets admins check on their Page activity, view insights and respond to their audience from their mobile device.
Reviews
Categories
G2 Awards
BEST Marketers Products 2021
BEST Small Business Products 2021
BEST Software Products 2021
BEST Highest Satisfaction 2021
Africa Leader Social Media Management Winter 2022
Southeast Asia Leader Social Media Management Winter 2022
India Leader Social Media Management Winter 2022
Middle East & Africa Leader Social Media Management Winter 2022
Asia Pacific Leader Social Media Management Winter 2022
13
Salesloft
Sales Engagement
Salesloft powers durable revenue growth for the world’s most demanding companies. Salesloft’s industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and take action on what matters most, from first touch to upsell and renewal. More than 5,000 cus
Salesloft powers durable revenue growth for the world’s most demanding companies. Salesloft’s industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and take action on what matters most, from first touch to upsell and renewal. More than 5,000 cus
Reviews
Categories
G2 Awards
BEST Mid-Market Products 2021
BEST Highest Satisfaction 2021
BEST Sales Products 2021
BEST Software Products 2021
BEST Enterprise Products 2021
BEST Small Business Products 2021
Grid Leader Outbound Call Tracking Winter 2022
Implementation Leader Outbound Call Tracking Winter 2022
Grid Leader Sales Engagement Winter 2022
14
Paylocity
Core HR
Paylocity’s comprehensive product suite delivers a unified platform for professionals to make strategic decisions in the areas of benefits, core HR, payroll, talent, and workforce management, while cultivating a modern workplace and improving employee engagement.
Paylocity’s comprehensive product suite delivers a unified platform for professionals to make strategic decisions in the areas of benefits, core HR, payroll, talent, and workforce management, while cultivating a modern workplace and improving employee engagement.
Reviews
Categories
G2 Awards
BEST HR Products 2021
BEST Software Products 2021
BEST Mid-Market Products 2021
BEST Small Business Products 2021
BEST Finance Products 2021
BEST Highest Satisfaction 2021
BEST Fastest Growing Product 2021
Grid Leader Applicant Tracking Systems (ATS) Winter 2022
Grid Leader Time Tracking Winter 2022
15
HubSpot Service Hub
Help Desk
Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giv
Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giv
Reviews
Categories
G2 Awards
BEST Customer Service Products 2021
BEST Small Business Products 2021
BEST Software Products 2021
BEST Mid-Market Products 2021
BEST Highest Satisfaction 2021
Grid Leader Customer Success Winter 2022
Grid Leader Conversational Support Winter 2022
Grid Leader Shared Inbox Winter 2022
16
Amplitude Analytics
Product Analytics
Amplitude is an analytics solution built for modern product teams.
Reviews
Categories
G2 Awards
BEST Small Business Products 2021
BEST Mid-Market Products 2021
BEST Software Products 2021
BEST Marketers Products 2021
BEST Highest Satisfaction 2021
Grid Leader Mobile Analytics Winter 2022
Europe Leader Product Analytics Winter 2022
Europe Leader Mobile App Analytics Winter 2022
Usability Leader Product Analytics Winter 2022
17
Paychex
Payroll
Paychex reduces the complexity and risk of running your own payroll, while ensuring greater accuracy with up-to-date tax rates and regulatory information.
Paychex reduces the complexity and risk of running your own payroll, while ensuring greater accuracy with up-to-date tax rates and regulatory information.
Reviews
Categories
G2 Awards
BEST HR Products 2021
BEST Small Business Products 2021
BEST Finance Products 2021
BEST Software Products 2021
BEST Highest Satisfaction 2021
Grid Leader Payroll Winter 2022
Grid Leader Benefits Administration Winter 2022
Grid Leader Workforce Management Winter 2022
18
Twitter Analytics
Social Media Analytics
Measure and boost your impact on Twitter.
Reviews
Categories
G2 Awards
BEST Mid-Market Products 2021
BEST Small Business Products 2021
BEST Software Products 2021
BEST Highest Satisfaction 2021
Grid Leader Social Media Analytics Winter 2022
Grid Leader Social Media Analytics Fall 2021
Momentum Leader Social Media Analytics Fall 2021
19
Hiver
Help Desk
Hiver transforms your inbox (Gmail or Outlook) into a simple, powerful collaboration and customer support tool.
Reviews
Categories
G2 Awards
BEST Highest Satisfaction 2021
BEST Small Business Products 2021
BEST Customer Service Products 2021
BEST Software Products 2021
Results Leader Help Desk Winter 2022
Results Leader Shared Inbox Winter 2022
Implementation Leader Shared Inbox Winter 2022
Usability Leader Shared Inbox Winter 2022
20
Talkdesk
AI Customer Support Agents
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed o
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed o
Reviews
Categories
G2 Awards
BEST Customer Service Products 2021
BEST Small Business Products 2021
BEST Software Products 2021
BEST Fastest Growing Product 2021
BEST Highest Satisfaction 2021
Usability Leader Contact Center Workforce Winter 2022
Relationship Leader Contact Center Workforce Winter 2022
Momentum Leader Call Center Infrastructure (CCI) Winter 2022
Implementation Leader Contact Center Workforce Winter 2022
21
Later Social
Social Media Suites
Visually curate, plan, and manage your social media with Later. Gather on-brand UGC content directly from the platform while planning, scheduling and auto-publishing across social. Features like Best Time to Post and Hashtag Suggestions help you drive growth and extend each while optimizing your soc
Visually curate, plan, and manage your social media with Later. Gather on-brand UGC content directly from the platform while planning, scheduling and auto-publishing across social. Features like Best Time to Post and Hashtag Suggestions help you drive growth and extend each while optimizing your soc
Reviews
Categories
G2 Awards
BEST Marketers Products 2021
BEST Small Business Products 2021
BEST Highest Satisfaction 2021
BEST Software Products 2021
Grid Leader User-Generated Content Winter 2022
Implementation Leader User-Generated Content Winter 2022
Relationship Leader User-Generated Content Winter 2022
22
Sprout Social
Social Media Suites
Sprout Social is an intuitive platform that delivers smarter, faster business impact from social media.. Empower your teams to better connect with audiences, streamline publishing workflows, collaborate in real-time, and power strategic business decisions with the social insights that matter most—at
Sprout Social is an intuitive platform that delivers smarter, faster business impact from social media.. Empower your teams to better connect with audiences, streamline publishing workflows, collaborate in real-time, and power strategic business decisions with the social insights that matter most—at
Reviews
Categories
G2 Awards
BEST Marketers Products 2021
BEST Customer Service Products 2021
BEST Software Products 2021
BEST Small Business Products 2021
BEST Enterprise Products 2021
BEST Mid-Market Products 2021
BEST Highest Satisfaction 2021
Implementation Leader Social Media Suites Winter 2022
Usability Leader Social Media Management Winter 2022
23
Confluence
Knowledge Base
Give your team one place to share, find, and collaborate on information they need to get work done.
Give your team one place to share, find, and collaborate on information they need to get work done.
Reviews
Categories
G2 Awards
BEST Remote Work Products 2021
BEST Mid-Market Products 2021
BEST Software Products 2021
BEST Small Business Products 2021
BEST Fastest Growing Product 2021
BEST Highest Satisfaction 2021
Grid Leader Knowledge Management Winter 2022
24
Semrush
SEO Tools
Online Visibility and Content Marketing SaaS Platform
Reviews
Categories
G2 Awards
BEST Marketers Products 2021
BEST Small Business Products 2021
BEST Fastest Growing Product 2021
BEST Mid-Market Products 2021
BEST Software Products 2021
BEST Highest Satisfaction 2021
Grid Leader Paid Search Advertising Winter 2022
Results Leader Media Monitoring Winter 2022
Relationship Leader Media Monitoring Winter 2022
25
StackAdapt
Demand Side Platform (DSP)
With StackAdapt, ad buyers plan data-driven digital advertising campaigns across all devices, inventory and publisher partners. Plan the best campaigns.
With StackAdapt, ad buyers plan data-driven digital advertising campaigns across all devices, inventory and publisher partners. Plan the best campaigns.
Reviews
Categories
G2 Awards
BEST Small Business Products 2021
BEST Mid-Market Products 2021
BEST Highest Satisfaction 2021
BEST Software Products 2021
Usability Leader Display Advertising Winter 2022
Relationship Leader Cross-Channel Advertising Winter 2022
26
Asana
Project Collaboration
Asana is a leading work management platform for human + AI coordination. Over 170,000 customers like Accenture, Amazon, Anthropic, Morningstar, and Suzuki rely on Asana to align teams and accelerate organizational impact. Whether it's managing strategic initiatives, cross-functional programs, or com
Asana is a leading work management platform for human + AI coordination. Over 170,000 customers like Accenture, Amazon, Anthropic, Morningstar, and Suzuki rely on Asana to align teams and accelerate organizational impact. Whether it's managing strategic initiatives, cross-functional programs, or com
Reviews
Categories
G2 Awards
BEST Project Management Products 2021
BEST Remote Work Products 2021
BEST Software Products 2021
BEST Mid-Market Products 2021
BEST Small Business Products 2021
BEST Highest Satisfaction 2021
BEST Enterprise Products 2021
Grid Leader Product Management Winter 2022
Grid Leader Online Proofing Winter 2022
27
Showpad eOS
Sales Enablement
Showpad eOS makes every buyer interaction count, by preparing sellers better beforehand, turning them into trusted advisors during and by providing actionable insights for a better follow-up afterward. Showpad Content is a part of the Showpad Sales Enablement Platform, which unifies sales content ma
Showpad eOS makes every buyer interaction count, by preparing sellers better beforehand, turning them into trusted advisors during and by providing actionable insights for a better follow-up afterward. Showpad Content is a part of the Showpad Sales Enablement Platform, which unifies sales content ma
Reviews
Categories
G2 Awards
BEST Highest Satisfaction 2021
BEST Enterprise Products 2021
BEST Sales Products 2021
BEST Mid-Market Products 2021
BEST Software Products 2021
BEST Small Business Products 2021
Europe Leader Content Experience Platforms Winter 2022
Relationship Leader Content Experience Platforms Winter 2022
Grid Leader Content Experience Platforms Winter 2022
28
ClickFunnels
Landing Page Builders
Clickfunnels is a website builder that allows user to create everything from membership websites, sales funnels, lead generation systems, to product launch pages, landing pages, squeeze pages, and e-commerce systems all with drag and drop ease.
Clickfunnels is a website builder that allows user to create everything from membership websites, sales funnels, lead generation systems, to product launch pages, landing pages, squeeze pages, and e-commerce systems all with drag and drop ease.
Reviews
Categories
G2 Awards
BEST Small Business Products 2021
BEST Software Products 2021
BEST Highest Satisfaction 2021
Relationship Leader Website Builder Winter 2022
Relationship Leader A/B Testing Winter 2022
Usability Leader A/B Testing Winter 2022
Grid Leader A/B Testing Winter 2022
29
Zoho Recruit
Applicant Tracking Systems (ATS)
Zoho Recruit takes in-house recruiting to a whole new level. Make your work uncomplicated by sourcing, tracking and hiring your talent - all from one place.
Zoho Recruit takes in-house recruiting to a whole new level. Make your work uncomplicated by sourcing, tracking and hiring your talent - all from one place.
Reviews
Categories
G2 Awards
BEST HR Products 2021
BEST Small Business Products 2021
BEST Software Products 2021
Grid Leader Applicant Tracking Systems (ATS) Winter 2022
Grid Leader Staffing Winter 2022
Grid Leader Recruiting Automation Winter 2022
Asia Leader Applicant Tracking Systems (ATS) Winter 2022
Europe Leader Applicant Tracking Systems (ATS) Winter 2022
30
Trello
Task Management
Trello is a collaboration tool that organizes your projects into cards and boards. In one glance, Trello tells you what's being worked on, who's working on it, and where something is in process.
Trello is a collaboration tool that organizes your projects into cards and boards. In one glance, Trello tells you what's being worked on, who's working on it, and where something is in process.
Reviews
Categories
G2 Awards
BEST Project Management Products 2021
BEST Remote Work Products 2021
BEST Enterprise Products 2021
BEST Small Business Products 2021
BEST Mid-Market Products 2021
BEST Software Products 2021
BEST Highest Satisfaction 2021
Implementation Leader Project Collaboration Winter 2022
31
PandaDoc
Proposal
PandaDoc is an app that lets you build, track, and sign your docs all in one place. Automate your workflow, discover what sells with built-in analytics, and get legally binding signatures in minutes.
PandaDoc is an app that lets you build, track, and sign your docs all in one place. Automate your workflow, discover what sells with built-in analytics, and get legally binding signatures in minutes.
Reviews
Categories
G2 Awards
BEST Sales Products 2021
BEST Small Business Products 2021
BEST Mid-Market Products 2021
BEST Software Products 2021
BEST Highest Satisfaction 2021
Grid Leader Proposal Winter 2022
Relationship Leader Document Generation Winter 2022
Usability Leader Online Form Builder Winter 2022
Usability Leader Contract Management Winter 2022
32
Bigtincan Readiness (formerly Brainshark)
Sales Training and Onboarding
Brainshark’s sales readiness platform gives you the tools to prepare all your client-facing teams with the knowledge and skills they need to perform at the highest level. With best-of-breed solutions for training, coaching, content and more, you can ensure reps are always ready to make the most of a
Brainshark’s sales readiness platform gives you the tools to prepare all your client-facing teams with the knowledge and skills they need to perform at the highest level. With best-of-breed solutions for training, coaching, content and more, you can ensure reps are always ready to make the most of a
Reviews
Categories
G2 Awards
BEST Sales Products 2021
BEST Mid-Market Products 2021
BEST Small Business Products 2021
BEST Software Products 2021
BEST Highest Satisfaction 2021
Relationship Leader Course Authoring Winter 2022
Results Leader Course Authoring Winter 2022
Grid Leader Course Authoring Winter 2022
33
monday Work Management
Project Management
monday.com is a software company that gives anyone the power to build and improve how their organization runs.
monday.com is a software company that gives anyone the power to build and improve how their organization runs.
Reviews
Categories
G2 Awards
BEST Project Management Products 2021
BEST Remote Work Products 2021
BEST HR Products 2021
BEST Small Business Products 2021
BEST Fastest Growing Product 2021
BEST Software Products 2021
BEST Highest Satisfaction 2021
Momentum Leader Kanban Project Management Winter 2022
Usability Leader Marketing Calendar Winter 2022
34
Adobe Learning Manager (formerly Adobe Captivate Prime)
Corporate Learning Management Systems
Deliver modern learning experiences with an award-winning Learning Management System from Adobe.
Deliver modern learning experiences with an award-winning Learning Management System from Adobe.
Reviews
Categories
G2 Awards
BEST HR Products 2021
BEST Enterprise Products 2021
BEST Small Business Products 2021
BEST Software Products 2021
Asia Pacific Leader Corporate Learning Management Systems Winter 2022
Grid Leader Corporate Learning Management Systems Winter 2022
Asia Pacific Leader Corporate Learning Management Systems Fall 2021
Grid Leader Corporate Learning Management Systems Fall 2021
35
PagerDuty
Incident Management
PagerDuty is an end-to-end incident management and response platform that provides developers, IT operations, and business stakeholders the insights they need to resolve and prevent business-impacting incidents quickly. PagerDuty makes it easy to monitor your infrastructure, set up on-call schedules
PagerDuty is an end-to-end incident management and response platform that provides developers, IT operations, and business stakeholders the insights they need to resolve and prevent business-impacting incidents quickly. PagerDuty makes it easy to monitor your infrastructure, set up on-call schedules
Reviews
Categories
G2 Awards
BEST IT Cloud Management 2021
BEST Mid-Market Products 2021
BEST Small Business Products 2021
BEST Enterprise Products 2021
Usability Leader IT Alerting Winter 2022
Implementation Leader Incident Management Winter 2022
Results Leader AIOps Platforms Winter 2022
Implementation Leader AIOps Platforms Winter 2022
36
Reply
Sales Engagement
Sales automation software that puts your outreach on autopilot, while still making each communication personal.
Sales automation software that puts your outreach on autopilot, while still making each communication personal.
Reviews
Categories
G2 Awards
BEST Sales Products 2021
BEST Highest Satisfaction 2021
BEST Small Business Products 2021
Grid Leader Email Tracking Winter 2022
Grid Leader Sales Engagement Winter 2022
Europe High performer Email Tracking Winter 2022
United Kingdom High performer Email Tracking Winter 2022
Asia Pacific High performer Email Tracking Winter 2022
37
Chorus by ZoomInfo
Conversation Intelligence
Chorus.ai is a leading conversation intelligence platform; it transcribes and analyzes sales meetings in real-time.
Chorus.ai is a leading conversation intelligence platform; it transcribes and analyzes sales meetings in real-time.
Reviews
Categories
G2 Awards
BEST Sales Products 2021
BEST Highest Satisfaction 2021
BEST Mid-Market Products 2021
BEST Software Products 2021
BEST Enterprise Products 2021
BEST Small Business Products 2021
Grid Leader Conversation Intelligence Winter 2022
Grid Leader Sales Coaching Winter 2022
Momentum Leader Sales Coaching Winter 2022
38
1Password
Password Managers
1Password remembers your passwords for you — and helps you make them stronger. All your secrets are secure and always available, safe behind the one password that only you know.
1Password remembers your passwords for you — and helps you make them stronger. All your secrets are secure and always available, safe behind the one password that only you know.
Reviews
Categories
G2 Awards
BEST Fastest Growing Product 2021
BEST Small Business Products 2021
BEST Software Products 2021
Grid Leader Password Managers Winter 2022
Relationship Leader Password Managers Winter 2022
Results Leader Password Managers Winter 2022
39
Acronis Cyber Backup
Server Backup
Acronis Cyber Backup is the world’s easiest and fastest backup solution for all your data, whether it is located on-premises, in remote systems, in private and public clouds, or on mobile devices.
Acronis Cyber Backup is the world’s easiest and fastest backup solution for all your data, whether it is located on-premises, in remote systems, in private and public clouds, or on mobile devices.
Categories
G2 Awards
BEST Small Business Products 2021
BEST Mid-Market Products 2021
BEST Software Products 2021
Grid Leader Online Backup Winter 2022
Grid Leader Server Backup Winter 2022
Grid Leader Disaster Recovery Winter 2022
40
Loomly
Social Media Management
Loomly is an all-in-one social media management tool designed to help marketing teams create better content for Facebook, Twitter, Instagram, Pinterest and LinkedIn.
Reviews
Categories
G2 Awards
BEST Highest Satisfaction 2021
BEST Marketers Products 2021
BEST Small Business Products 2021
BEST Software Products 2021
Relationship Leader Social Media Management Winter 2022
41
ClickUp
Work Management
ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate.
ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate.
Reviews
Categories
G2 Awards
BEST Fastest Growing Product 2021
BEST Project Management Products 2021
BEST Remote Work Products 2021
BEST Highest Satisfaction 2021
BEST Small Business Products 2021
BEST Software Products 2021
Grid Leader Task Management Winter 2022
Grid Leader Bug Tracking Winter 2022
42
Rippling
Core HR
A Single, Modern System for Your Payroll, Benefits, HR & IT.
Reviews
Categories
G2 Awards
BEST HR Products 2021
BEST Remote Work Products 2021
BEST Fastest Growing Product 2021
BEST Highest Satisfaction 2021
BEST Mid-Market Products 2021
BEST Small Business Products 2021
BEST Software Products 2021
Relationship Leader Payroll Winter 2022
Usability Leader Core HR Winter 2022
43
Zendesk for Customer Service - AC
Help Desk
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—fro
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—fro
Reviews
Categories
G2 Awards
BEST Customer Service Products 2021
BEST Mid-Market Products 2021
BEST Small Business Products 2021
BEST Software Products 2021
Grid Leader Contact Center Winter 2022
Grid Leader Social Customer Service Winter 2022
Grid Leader IT Service Management (ITSM) Tools Winter 2022
44
Freshcaller
Contact Center
Freshdesk Contact Center is a cloud-based modern phone system created for teams of all sizes. Built by Freshworks, Freshdesk Contact Center can help you run a state-of-the-art contact center for customer support, sales, IT, and HR operations.
Freshdesk Contact Center is a cloud-based modern phone system created for teams of all sizes. Built by Freshworks, Freshdesk Contact Center can help you run a state-of-the-art contact center for customer support, sales, IT, and HR operations.
Reviews
Categories
G2 Awards
BEST Customer Service Products 2021
BEST Small Business Products 2021
BEST Fastest Growing Product 2021
Grid Leader Contact Center Winter 2022
Relationship Leader VoIP Providers Winter 2022
Grid Leader VoIP Providers Winter 2022
45
Front
Help Desk
Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.
Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.
Reviews
Categories
G2 Awards
BEST Customer Service Products 2021
BEST Remote Work Products 2021
BEST Small Business Products 2021
BEST Fastest Growing Product 2021
BEST Highest Satisfaction 2021
BEST Software Products 2021
Relationship Leader Email Winter 2022
Relationship Leader Conversational Support Winter 2022
Implementation Leader Live Chat Winter 2022
46
Sendible
Social Media Suites
Sendible is a social media marketing platform for engaging with customers across multiple social media channels at any time.
Sendible is a social media marketing platform for engaging with customers across multiple social media channels at any time.
Reviews
Categories
G2 Awards
BEST Highest Satisfaction 2021
BEST Marketers Products 2021
BEST Small Business Products 2021
Implementation Leader Social Media Analytics Winter 2022
Implementation Leader Social Media Listening Tools Winter 2022
Implementation Leader Social Media Suites Winter 2022
Middle East & Africa High performer Social Media Listening Tools Winter 2022
Grid Leader Social Media Listening Tools Winter 2022
47
CisionOne
Media Monitoring
Cision Comms Cloud® helps you execute PR campaigns that drive real business results – and gives you the metrics to prove it. The Cision Communications Cloud allows you to easily target the right journalists and influencers, engage audiences individually and at scale, measure the true value of earned
Cision Comms Cloud® helps you execute PR campaigns that drive real business results – and gives you the metrics to prove it. The Cision Communications Cloud allows you to easily target the right journalists and influencers, engage audiences individually and at scale, measure the true value of earned
Reviews
Categories
G2 Awards
BEST Marketers Products 2021
BEST Software Products 2021
BEST Small Business Products 2021
Grid Leader Media and Influencer Targeting Winter 2022
Grid Leader PR Analytics Winter 2022
Grid Leader Media Monitoring Winter 2022
48
Cvent Event Marketing & Management
Event Management Platforms
Cvent provides easy-to-use, integrated technology solutions to maximize the impact of meetings and events of all sizes.
Cvent provides easy-to-use, integrated technology solutions to maximize the impact of meetings and events of all sizes.
Reviews
Categories
G2 Awards
BEST Marketers Products 2021
BEST Mid-Market Products 2021
BEST Small Business Products 2021
BEST Software Products 2021
Grid Leader Event Planning Winter 2022
49
Sprinklr Social
Social Media Management
Sprinklr has 19 social media management modules, purpose-built to deliver amazing customer experiences and ensure the voice of the customer is heard and acted upon by every employee.
Sprinklr has 19 social media management modules, purpose-built to deliver amazing customer experiences and ensure the voice of the customer is heard and acted upon by every employee.
Reviews
Categories
G2 Awards
BEST Marketers Products 2021
BEST Customer Service Products 2021
BEST Enterprise Products 2021
BEST Mid-Market Products 2021
BEST Software Products 2021
BEST Small Business Products 2021
BEST Highest Satisfaction 2021
BEST Fastest Growing Product 2021
Europe Leader Review Management Winter 2022
50
ZoomInfo Sales
Sales Intelligence
Find your next customer with ZoomInfo Sales, the biggest, most accurate, and most frequently refreshed database of contact and company insights, intelligence, and purchasing intent data, all in one, modern go-to-market platform.
Find your next customer with ZoomInfo Sales, the biggest, most accurate, and most frequently refreshed database of contact and company insights, intelligence, and purchasing intent data, all in one, modern go-to-market platform.
Reviews
Categories
G2 Awards
BEST Marketers Products 2021
BEST Enterprise Products 2021
BEST Sales Products 2021
BEST Mid-Market Products 2021
BEST Software Products 2021
BEST HR Products 2021
BEST Small Business Products 2021
BEST Highest Satisfaction 2021
Grid Leader Sales Intelligence Winter 2022
