Subscription Management reviews by real, verified users. Find unbiased ratings on user satisfaction, features, and price based on the most reviews available anywhere.
Subscription management software, or recurring billing and subscription billing, stores payment data and processing charges to automatically take care of recurring revenue like customer subscriptions. E-commerce businesses that want to retain customers and create brand loyalty turn to subscription management software to improve customer service. Subscription management software ensures that the right amount of money is being charged to the right person the accurate number of times a year. Subscription management software adds on to a payment gateway’s one-time payment functionality. Products in this category are offered as either a software suite or a standalone tool; suites manage the entire subscription process while standalone products include specialized add-ons that make it easy for businesses to add subscription models to their current product or service offerings. Subscription management software integrates with other tools like e-commerce platforms, payment gateway software, catalog management software, and other e-commerce tools.
To qualify for inclusion in the Subscription Management category, a product must:
The Chargebee platform enables subscription businesses to capture, retain and maximise revenue opportunities through automated recurring billing, subscription management and revenue analytics. By integrating seamlessly with your tech stack, Chargebee becomes the heart of your revenue operations. Optimise efficiencies across your sales, success and finance operations to accelerate the growth of your subscription revenue.
Chargify is the only billing and revenue management platform built specifically for fast-growing B2B SaaS businesses. Chargify is a globally-recognized leader in the Recurring Billing and Subscription Management space. The Chargify platform enables subscription businesses to create, optimize, and adapt offers—the right combination of product, packaging, pricing, and promotion—and manage change over time. Headquartered in San Antonio, TX, the company has helped thousands of businesses manage mill
Gain real-time financial and operational visibility throughout your business. Leverage comprehensive financial controls to ensure security and compliance. Streamline your business processes using extensive automation to reduces labor, and save costs. The Sage Intacct system includes accounting, cash management, purchasing, vendor management, financial consolidation, revenue recognition, subscription billing, contract management, project accounting, fund accounting, inventory management, and fi
The Paddle Revenue Delivery Platform for B2B SaaS companies powers growth across acquisition, renewals and expansion. With Paddle, companies are finally able to transform their revenue delivery infrastructure into a strategic growth lever to respond faster and more precisely to every opportunity. Visit paddle.com to find out more.
SaaSOptics is a subscription management platform that automates financial operations for growing B2B SaaS businesses. A cloud-based solution, the SaaSOptics platform allows businesses to pull accurate SaaS metrics and analytics quickly, scale billing and payments smoothly and automate GAAP-compliant revenue recognition. Businesses built on SaaSOptics eliminate their risky dependency on spreadsheets and streamline financial operations. SaaSOptics is easy to use, trusted by investors, within reach
2Checkout is the digital commerce & payments provider that helps companies sell their products and services via multiple channels, acquire customers across multiple touch points, increase customer and revenue retention, leverage smarter payment options and subscription billing models, and maximize sales conversion rates. The company’s clients include ABBYY, Absolute, Bitdefender, FICO, HP Software, Kaspersky Lab, and many more companies across the globe. Avangate acquired 2Checkout (www.2c
FastSpring—your full-service ecommerce partner. FastSpring is the trusted ecommerce partner for companies that sell software around the world. Companies using FastSpring’s full-service ecommerce solution sell more, stay lean, and compete big. Founded in 2005, FastSpring is a privately owned company headquartered in Santa Barbara with an office in Amsterdam. For more information, please visit https://www.fastspring.com.
Zuora is a SaaS company and the worlds foremost evangelist of the Subscription Economy. At the heart of Zuora is the leading enterprise platform, Zuora Central. Central sits in between the CRM and ERP and is the only solution that orchestrates all subscription order-to-cash processes in real-time. Enterprise leaders and high-growth companies alike use Z-Central, Zuora’s multi-tenant cloud platform to launch, scale, and monetize their subscription services. Zuora’s applications work where tradit
Patreon is a membership platform that makes it easy for artists and creators to get paid. Thousands of musicians, podcasters, video game developers, comic creators, and others are making a salary on Patreon. Through ongoing funding, they are able to spend more time engaging their fan-base in an interactive way and continue to populate the internet with beautiful things that millions of people enjoy.
From start-ups to global enterprises, today's fastest-growing businesses are harnessing the power of the subscription model to deliver predictable revenue, reveal critical customer insights, and automate revenue-optimizing decisions. These businesses demand a sophisticated, secure subscription management platform with the flexibility to support constantly evolving billing models with consistently superior customer experiences. Recurly meets that challenge with an enterprise-class subscription m
Billsby is PCI DSS compliant subscription billing software designed for SaaS and subscription based businesses. Get deeper insight into your customers with Billsby Value Score. Automated payment processing, invoices and dunning management reduces churn and chargebacks. Integrates with all of your favorite business tools. Billsby makes it easy to get started with your subscription billing business through drop-in checkout and account management tools, but allows advanced API options too.
ProfitWell helps subscription products and companies achieve faster recurring revenue growth. We do this by driving better monetization, customer retention, and insights, with solutions backed by data science.
PayPro Global (founded 2006) is a provider of premium e-commerce solutions designed for software, Saas and digital goods companies. We deliver complete automation of the online sales management & optimization process through highly efficient in-house tools. Our user-optimized platform offers our partners: ⦿ A truly global solution with 110 currencies and over 70 payment methods to expand your business worldwide; ⦿ A high-performing and secure online processing system with dynamic pricin
Zoho Subscriptions is a simple solution for businesses looking to automate subscription management and recurring billing. The application enables businesses to take full control of events throughout the customer's life cycle, from signup to recurring payments. This recurring billing and subscription management software is ideal for membership businesses and SaaS billing. Here are some of the reasons why customers love Zoho Subscriptions: 1. Easy dunning/churn management 2. Multilingual/multicur
Digital River's MyCommerce offering is a cloud SaaS ecommerce solution that provides complete payments, subscriptions and recurring billing, with full-feature merchandising and a great checkout experience for your shoppers. Built for global, but designed for self-service and simplicity, MyCommerce empowers clients to grow their digital business with enterprise capabilities and developer agility. Digital River has a full suite of ecommerce solutions to meet your business needs and take the comp
Salesforce Billing automates invoicing and allows businesses to accept and allocate payments, all on the Salesforce Platform. Build recurring relationships by handling all revenue types, complex transactions like amendments, or coterminous add ons, while maintaining compliance and clean customer data for downstream processes like Accounts Receivables or financial statements. Paired with Salesforce CPQ, Salesforce Billing is part of Salesforce’s Quote-to-Cash solution to help businesses automate
PayMotion® is a World Leading Subscription-Management Software, White-labeled Payments, for your SaaS, Subscription Box, IoT, Digital Goods, Gaming, or eCommerce business: • Subscription Mgmt; Semi-Automation Chargeback Mgmt; Your Branding; Real-time Reports; • Ready-to-Run; Secure Payments, Flexible & Supported (Fully-Hosted, & Dev-API available); • Get our Team! +End-to-End Services, to Easily Accept Payments; Anytime, Any-device! PayMotion® is a comprehensive, fully-optimized payme
Fusebill simplifies all aspects of subscription billing and management, automating recurring invoicing, payments, and revenue recognition while streamlining customer lifecycle management to maximize revenue. Fusebill’s flexible ledger-based platform allows businesses to scale with absolute confidence through every growth stage.
sticky.io is the one-stop shop eCommerce engine to manage your recurring billing and customer lifecycle. A flexible platform built to scale with your business, sticky.io has all the tools, features, and functionalities to personalize your business model at every stage of growth. sticky.io's flexible billing features empower companies to offer a variety of pricing models to their customers, from a single sale to subscription to prepaid and more. sticky.io's actionable analytics use predictive m
Cratejoy is an all-in-one subscription platform to start and grow your subscription box business - no plugins required. Features include: Custom website, built-in recurring payment options, analytics dashboard, subscription customer management, and more! Cratejoy is the only platform build specifically for subscription box and recurring revenue businesses. Founded in 2015, Cratejoy is headquartered in Austin, Texas.
Looking for a solution for digital and print? Do you bundle digital and print together and sell the package at a discount? Are your systems for digital and print disparate and it’s difficult or impossible to sell or manage such combinations? Advantage is the solution that manages both digital and print. Whether it’s entitlements, access to content, eBooks, pay-per-view, downloads, or pdf versions of the magazine, Advantage can combine these with the print product and keep the two components of
The Armatic platform enhances the power of your existing accounting/ ERP software and your existing CRM system with workflow automation, powerful business intelligence and fully integrated cross-department communications functionality to automate tasks in finance, sales, support, HR and operations. 1. Finance & Billing Automation (AR, AP, Invoices, Subscriptions, Payments): Fully automated AR Collections drastically reduces time to payment (DSO). Our advanced rules engine delivers the righ
Ordway is a smart billing and revenue automation platform for scaling businesses to bridge sales-to-finance workflows, from CRM to general ledger, by managing recurring subscriptions, contract details, pricing transactions, invoicing customers, collecting payments, and recognizing revenue.
The Gotransverse intelligent billing platform is a leading cloud based billing and monetization platform that enables one time, recurring or any combination of usage based billing. Gotransverse integrates with your existing applications to help you meet the individual pricing and personalized billing needs of your customer base in real time. The result is top-line revenue growth, faster time-to-market, visibility into revenue streams, and operational savings. From IoT and cloud apps, to media/en
Get the agility, flexibility, and scalability to support your high-volume, subscription and usage-based recurring revenue business models while maintaining the financial rigor for reporting and compliance. Find out why global companies like Hertz, ACI Worldwide, ATS, WWT, Crown Castle, and Radius Payment Solutions trust RecVue for their recurring billing & revenue management.
Subscriptions are an increasingly common sales approach with thousands of mobile apps, online services, and other solutions inviting customers to establish an extended period of consistent service, rather than paying for each interaction. To make these long-term relationships more appealing, businesses often offer additional savings or supplementary items for customers who subscribe. Along with offering subscription packages, businesses must deliver agreed upon products or services while charging predetermined amounts at the correct intervals. Subscription management tools assist with recurring payments—as well as the creation and fulfillment of subscription contracts—so companies can run effective subscription models with minimal legwork.
Subscription services can make customer support, customer retention, and the billing and invoicing process more complicated. The platforms in this category provide various tools that help manage these relationships and create winning subscription plans for a diverse customer base. The data gathered by these platforms can help employees track customers who signed up for subscriptions, the plans they signed up for, and other valuable information related to their accounts. Administrators can quickly reference these platforms if customers have multiple subscriptions, trial periods, or special offers tied to their contracts and use this information to make strategic decisions. Finally, administrators help ensure automated payments are collected, and the appropriate solutions are delivered. These modern platforms enable businesses across diverse industries to adopt a subscription model for their products or services, as well as assist businesses with existing subscription plans to streamline their processes so they can deliver improved results for the organization and its customers.
Key Benefits of Subscription Management Software
If a business runs an app, e-commerce store, delivery service, or other platform that draws loyal customers, a subscription model or a subscriber option can boost revenue numbers and service delivery agents. A subscription manager can turn this idea into a reality, allowing users to easily implement subscription options into their payment gateways. When customers sign up for products or services, they can become subscribers and have their bank card information put on file to avoid entering it again later. Once a preferred pricing plan is selected, subscribers can choose to automate their subscription payments for a set or indefinite period of time. As a subscriber base grows, sales and fulfillment teams can monitor these accounts using the subscription management platform. This ensures companies accurately charge customers and customers receive the correct services.
These platforms generate a new source of revenue and extend the customer lifecycle for many users, but they can also provide actionable data for marketing campaigns. As customers progress through their subscription terms, there are extensive opportunities for follow-ups, upsells, renewals, or offers related to additional products and services. Marketing and outreach teams can easily view information about subscribers and their plans so they can choose the optimal moments to reach out with special offers or product tips and collect feedback in the process. These personalized interactions can help minimize churn rates, while increasing revenue and customer engagement. Along the way, these platforms can minimize the stress of manual processes and ensure the timely, successful delivery of products and services to customers. Recurring revenue models like subscriptions are more prevalent now; this specialized software lets businesses of any size succeed.
Based on user reviews for the platforms in this category, there are a wide range of common use cases. From mapping out the right subscription plan to handling financials related to these accounts, a number of moving parts are involved with modern subscription models. Anyone involved in this process can benefit from accessing and utilizing these tools. The following are common use cases for modern organizations.
Product and IT teams — Before a customer can purchase a subscription online, the option must be available to them. These products typically offer integrations with e-commerce software and payment gateways to create a fully operational customer portals that allow users to easily purchase subscriptions. In many cases, these online stores are moderated by product and IT specialists or web development teams. Subscription management platforms help individuals establish subscription plans and integrate them into websites, online stores, and checkout pages, offering customers an easy way to learn about and choose the plans that work best for them. If there are technical issues or an update to a plan, these experts leverage the platform to make necessary changes and ensure a smooth experience for customers and internal teams.
Customer success and customer service — When customers purchase a subscription, issues and questions might arise during the customer journey. Depending on the size of the company, customers might upgrade or downgrade their subscription at any time; renewals and cancellations could be a daily occurrence. Customer support professionals might be the first point of contact for customers, through technical support lines, online chat windows, or similar channels. These experts leverage subscription management platforms to discuss account information, subscription details, and make requested changes with customers. Seamless access to information on these platforms allows subscription service teams to handle matters without escalating or redirecting customer interactions. It is important for businesses to consider how customer service and success will be handled, and give employees the right tools to perform these functions. Subscription management platforms help employees perform their jobs and maximize customer satisfaction, retention, and revenue along the way.
Account managers — Depending on the size and scope of a subscriber base, there might be a benefit in assigning account managers to specific accounts to help guide consumers’ experiences and ensure they get the most out of a product or service. Account managers must have access to subscription details and the customers who signed up for different plans, along with the ability to modify accounts. These specialized platforms can quickly become an asset in the daily functions of account managers who handle important subscriber accounts.
The following are some common functionalities found within this type of software.
Plan management — When considering a subscription model for products or services, there are countless ways a business might structure them out. Plan management tools allow users to design the options that make the most sense for customers and a business. Each plan has different contract lengths, prices, feature packages, and payment options. Subscription managers help companies construct and edit these plans on the backend before they are added to the product listings or checkout pages on a website. Once plans are created, a company might modify the details, from the names of plans to temporary discounts. Plan management features allow users to update plans at any point based on these strategic decisions. They might also offer tools for trial periods and other plan features that can help market them to the right customers at the right time, and attract new users who are not ready to commit to a full subscription.
Subscription lifecycle management — As customers purchase different subscription plans, companies with subscription-based models encounter a wide range of scenarios related to their success. The subscription lifecycle for an average customer might include changes to payment information, plan upgrades or downgrades, and renewals or cancellations. The employees assigned to handle these matters can leverage platforms to access customer account information and make appropriate updates based on customer inquiries. There are opportunities to upsell on basic plans to premium subscriptions after a trial or discounted subscription. Subscription lifecycle management features enable employees to identify opportunities and engage with customers to make changes to their accounts. These tools help establish automated recurring payments and help customers stop payments.