The UI and also the page is always up and running

I like that Chargebee automatically handles the billing and payment retries, as well as the communication with customers about upcoming payments. I like that it integrates with multiple different payment gateways, which allows us to accept a variety of payment methods. I like that I don't have to have a dedicated team of developers working on maintaining our own billing system.

What I like most about Chargebee is the ease it provides in navigating and giving our members immediate response. It makes it very easy to navigate all tasks in the back end, like when members inquire to change their payment information or cancel their subscriptions. It also offers smooth guidance to our members. I think it's really more about the UI and UX of Chargebee; it's very easy to navigate and locate where I should be doing specific things. For example, setting out the billing date of a member or giving them a promo or discount is straightforward via Chargebee. The switch from PayPal to Chargebee has made things easier for us, and Chargebee allows our members to log in and update their own payment information, making it a better portal overall.