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Sprinklr

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2,120 reviews
  • 4 profiles
  • 29 categories
Average star rating
4.2
#1 in 3 categories
Grid® leader
Serving customers since
2009
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Star Rating

1119
750
183
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28

Sprinklr Reviews

Review Filters
Profile Name
Star Rating
1119
750
183
40
28
MA
Mahmoud A.
03/05/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Easy to Use, Quick to Implement, and Packed with Features

Ease of use, ease of implementation, number of features, and ease of integration.
MA
Mahmoud A.
03/05/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Easy Implementation, Smooth Integration, and Flexible Automation

Ease of use and implementation. Ease of integration. Automation capability. Customization flexibility.
Anabella S.
AS
Anabella S.
03/04/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Versatile Platform with Customizable Capabilities

I love that Sprinklr Service consolidates everything onto one platform, allowing us to do much more than just community management. It's been fantastic to personalize it according to our needs with adhoc categories for products, customer journeys, locations, and more. Additionally, I find the Listening Sources and Supervisor Console to be very useful.

About

Contact

HQ Location:
New York

Social

@Sprinklr

What is Sprinklr?

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,400 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier.

Details

Year Founded
2009
Ownership
NYSE: CXM