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Sprinklr

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2,081 reviews
  • 4 profiles
  • 29 categories
Average star rating
4.2
#1 in 3 categories
Grid® leader
Serving customers since
2009
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28

Sprinklr Reviews

Review Filters
Profile Name
Star Rating
1100
733
180
40
28
Kimberly M.
KM
Kimberly M.
Global Social Media Specialist
01/16/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Still easy to use but has some bugs

My response is still the same but also it’s a plus being able to select categories to clear any heavy queues
Mohamed I.
MI
Mohamed I.
01/15/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Omnichannel Powerful for Customer Service with Sprinklr

What I like best about Sprinklr Service is unified platform for customer service across all digital channels. It gives agents and supervisors a 360° view of the customer, combines AI-driven insights with real-time engagement, and makes it easier to deliver consistent, personalized support at scale. and the easiness of use
Verified User in Broadcast Media
AB
Verified User in Broadcast Media
01/15/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

About

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HQ Location:
New York

Social

@Sprinklr

What is Sprinklr?

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,400 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier.

Details

Year Founded
2009
Ownership
NYSE: CXM