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Sprinklr

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2,127 reviews
  • 4 profiles
  • 29 categories
Average star rating
4.2
#1 in 3 categories
Grid® leader
Serving customers since
2009

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Sprinklr Reviews

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Profile Name
Star Rating
1124
752
183
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28
RR
Rouf R.
03/18/2026
Validated Reviewer
Review source: Organic

Powerful Omnichannel Platform Automation

I like the ability to bring all customer interactions into one unified, omnichannel platform. It makes it much easier for teams to manage conversations at scale while maintaining consistency and quality across channels. The AI-driven insights, automation, and robust reporting help improve response times, agent productivity, and overall customer experience. It’s a powerful solution that supports both operational efficiency and strategic decision-making.
Jose Eduardo S.
JS
Jose Eduardo S.
03/17/2026
Validated Reviewer
Review source: Organic

Powerful Social Media Monitoring and Trend Insights

Monitoring social media channels, reviewing comments, and deriving insights on relevant topics related to products and trends surrounding them
SM
sharif M.
03/17/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Amazing Insights and Scheduling Tools

it has amazing insights and scheduling tools

About

Contact

HQ Location:
New York

Social

@Sprinklr

What is Sprinklr?

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,400 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier.

Details

Year Founded
2009
Ownership
NYSE: CXM