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Hiver

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4.6 out of 5 stars
1,274 reviews
  • 1 profiles
  • 14 categories
Average star rating
4.6
#1 in 1 categories
Grid® leader
Serving customers since
2011
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Hiver

1,274 reviews

Hiver transforms your inbox (Gmail or Outlook) into a simple, powerful collaboration and customer support tool.

Profile Name

Star Rating

947
277
34
7
9

Hiver Reviews

Review Filters
Profile Name
Star Rating
947
277
34
7
9
Aminta P.
AP
Aminta P.
02/05/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Hyper has really helped improve my organization.

|Hiver
I like that Hiver keeps people accountable for the emails that they have to answer by assigning the email to a certain person.
Daniel d.
DD
Daniel d.
02/05/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy Gmail management

|Hiver
Hiver has been making a strong push for using AI recently, helping us to simplify our processes.
Ronak S.
RS
Ronak S.
12/12/2025
Validated Reviewer
Review source: Organic

Effortless Email Management, Enhanced Customer Experience

|Hiver
I like using Hiver to manage emails. It helps by keeping an actual record of mail closing and resolving issues, enhancing the overall customer experience. I appreciate that it reduces the time it takes to revert to customer queries. I find it very convenient that Hiver automatically assigns emails to the respective users based on their department and assigned tasks, eliminating the need for manual email assignment. Additionally, Hiver provides reports of emails by user, making data analysis easier. Setting it up was hassle-free as it just required downloading the extension and logging in.

About

Contact

HQ Location:
San Jose, CA

Social

@hiverhq

What is Hiver?

Deliver personalized service across communication channels such as Emails, Chats, Voice and WhatsApp. Easily drive visibility and accountability for each conversation, ensuring no query is overlooked. Enhance team collaboration on email responses without the hassle of CCs and forwards. With Live Chat, assign customer chats to agents and respond to them in real time. Set up chatbots to provide 24/7 customer support for immediate assistance and enhanced CX. Respond to WhatsApp messages and manage customer calls within your inbox without switching between different applications. Designed for support, finance and IT teams, Hiver is trusted by 10,000+ teams globally, including Flexport, Harvard University, and Epic Games.

Details

Year Founded
2011