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Paychex Inc

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2,353 reviews
  • 10 profiles
  • 26 categories
Average star rating
4.2
Serving customers since
1971
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1576
473
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156

Paychex Inc Reviews

Review Filters
Profile Name
Star Rating
1576
473
102
46
156
Steven B.
SB
Steven B.
03/10/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Easy W-2 Access, but Manager Account Adds Confusion

How easy it was using the app and seeing the w-2s
Nancy C.
NC
Nancy C.
03/10/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

User-Friendly System, but Customer Service Needs Improvement

Their system is very user-friendly. Reports and documents are easy to access, and using the system doesn’t require much training, which makes it straightforward to get started.
Lisa S.
LS
Lisa S.
03/10/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Switched to ADP, But It Didn’t Meet Our Expectations

We switched to ADP. There was not much we liked about it.

About

Contact

HQ Location:
Rochester, NY

Social

@Paychex

What is Paychex Inc?

Paychex, Inc. is a leading provider of integrated human capital management solutions for payroll, benefits, human resources, and insurance services. By combining its innovative software-as-a-service technology and mobility platform with dedicated, personal service, Paychex empowers small- and medium-sized business owners to focus on the growth and management of their business. Backed by more than 50+ years of industry expertise, Paychex serves approximately 800,000 clients as of February 11, 2026.

Details

Year Founded
1971
Ownership
NASDAQ:PAYX