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Paychex Inc

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2,447 reviews
  • 11 profiles
  • 29 categories
Average star rating
4.2
Serving customers since
1971
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Paychex Inc Reviews

Review Filters
Profile Name
Star Rating
1618
500
115
51
163
HH
Ha H.
08/06/2026
Validated Reviewer
Verified Current User
Review source: Organic

Cost-Effective Payroll That Runs in Minutes—Perfect for Small Businesses

Extremmely cost-effective, easy to us for a small Business Ender 10 employees. One employee profiles and tax infomation are set up, running routine payroll takes two-three minutes. Users love the ability to sét salaried employees on "autopilot" so pay run without manual input every pay period.
Mark H.
MH
Mark H.
--
08/04/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Effortless Payroll with Stellar Support

We have a great account manager who gets back to us right away and always has the needed answers. Their portal is very user friendly and they make doing payroll a breeze. I simply enter the hours each staff worked that pay period and any additional PTO/vacation hours, and Paychex does the rest.
Verified User in Individual & Family Services
AI
Verified User in Individual & Family Services
07/29/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great Dedicated Rep, but Needs a Smoother UX

Our representative, Shannon, is the best part about Paychex. We appreciate having someone to contact directly about any problems, unusual employee situations, or for when retraining is needed.

About

Contact

HQ Location:
Rochester, NY

Social

@Paychex

What is Paychex Inc?

Paychex, Inc. is a leading provider of integrated human capital management solutions for payroll, benefits, human resources, and insurance services. By combining its innovative software-as-a-service technology and mobility platform with dedicated, personal service, Paychex empowers small- and medium-sized business owners to focus on the growth and management of their business. Backed by more than 50+ years of industry expertise, Paychex serves approximately 800,000 clients as of February 11, 2026.

Details

Year Founded
1971
Ownership
NASDAQ:PAYX
Website
www.paychex.com