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Sprout Social

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6,949 reviews
  • 4 profiles
  • 11 categories
Average star rating
4.4
#1 in 13 categories
Grid® leader
Serving customers since
2010

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Sprout Social

6,407 reviews

Sprout Social is an intuitive platform that delivers smarter, faster business impact from social media.. Empower your teams to better connect with audiences, streamline publishing workflows, collaborate in real-time, and power strategic business decisions with the social insights that matter most—at scale.

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Sprout Social Influencer Marketing

403 reviews

Sprout Social Influencer Marketing empowers brands to build meaningful connections with their audience through authentic partnerships with creators. Powered by advanced AI and robust data, Sprout Social makes discovering, managing, and measuring influencer campaigns seamless and effective. With features like the Affinity Engine, brands can identify ideal creators whose audiences align with their target market, ensuring campaigns deliver maximum impact. The platform provides comprehensive analytics, allowing users to track key metrics such as engagement, reach, ROI, and more, all within a unified dashboard. Sprout Social’s end-to-end influencer marketing solution is built for collaboration, offering tools to streamline workflows, manage contracts, and track performance in real time. Whether you’re launching a global campaign or scaling your influencer strategy, Sprout Social Influencer Marketing helps brands connect with creators to drive measurable business outcomes.

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NewsWhip

77 reviews

NewsWhip offers social media monitoring and Social Media Analytics solutions.

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Sprout Social Employee Advocacy

62 reviews

Employee Advocacy by Sprout Social is an intuitive and powerful advocacy tool that empowers employees as brand advocates, driving measurable business impact from a platform they’ll love to use. With Employee Advocacy, you can increase brand awareness with engaging content, attract exceptional talent, expand the sales pipeline, and ensure consistent messaging across the organization.

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Sprout Social Reviews

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Profile Name
Star Rating
4281
2279
297
52
40
Skylar B.
SB
Skylar B.
05/07/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Social Media Analytics Made Effortless with Sprout Social

I like that Sprout Social provides so many analytics to see, which helps me identify which posts are doing well and which aren't performing. Sprout Link in bio is also a wonderful feature we love as it helps us link posts to our website to get conversions easily for the client with minimal effort. Additionally, learning and getting used to Sprout Social was fairly easy, even though I didn't set it up initially.
Haritha P.
HP
Haritha P.
05/06/2026
Validated Reviewer
Verified Current User
Review source: Organic

Sprout Social Streamlined Our Social Workflow with Smart Inbox, Integrations, and Fast Reporting

I use Sprout Social daily for 6 channels. The Smart Inbox puts all DMs and comments in one place so I clear them in 20 mins, and the drag and drop calendar saves me 4 hours weekly on scheduling. Canva and Slack integrations cut download time and ping us on urgent messages, while Salesforce sync turns social complaints into cases and dropped response time from 8 hours to 45 mins. It’s reliable with only 3 short outages in 2 years and posts rarely fail. At $249 per user it’s pricey, but competitor reports replaced a $4k yearly tool and tagging showed LinkedIn carousels drive 3x more leads, lifting social revenue 40% in 6 months. Onboarding was a 1 hour call that set up our tagging, and live chat replies in 5 mins. AI assists write caption drafts and Optimal Send Times boosted clicks 18%, plus sentiment flags angry comments so we caught a PR issue early. Unexpected win: client ready PDF reports killed my Sunday PowerPoint work.
Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
05/06/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Intuitive but Occasionally Unreliable

I like that Sprout Social breaks down complex information across a long reporting period into a digestible and navigable user interface. It lets me break down metrics into nitty-gritty details, like looking at specific individual social engagements such as shares, saves, and comments over time, as well as story replies. The platform is easy to navigate, which is important when working with my colleagues, as it allows us to quickly and easily access the functionality without wasting time. I also found it very intuitive when I first started using it, with well-organized information and tabs, making it easy to feel comfortable and locate the information I needed quickly.

About

Contact

Phone:
+1-866-878-3231
HQ Location:
Chicago, IL

Social

@SproutSocial

What is Sprout Social?

Sprout Social is a leading AI-powered social intelligence platform, built on the belief that All Business is Social℠. Powered by Trellis, Sprout’s proprietary AI agent, the platform transforms real-time social media signals into actionable insights that drive business forward. Consistently recognized as a top software by G2, Sprout enables brands to deliver smarter, faster business impact through a suite of solutions including comprehensive publishing and engagement, customer care, influencer marketing, advocacy and predictive media intelligence. Sprout’s software operates across all major social networks and digital platforms. For more information about Sprout Social (NASDAQ: SPT), visit sproutsocial.com.

Details

Year Founded
2010
Ownership
NASDAQ: SPT