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Front App

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2,422 reviews
  • 1 profiles
  • 12 categories
Average star rating
4.6
#1 in 1 categories
Grid® leader
Serving customers since
2014
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Profile Name

Star Rating

2008
367
27
6
14

Front App Reviews

Review Filters
Profile Name
Star Rating
2008
367
27
6
14
Izabela P.
IP
Izabela P.
03/16/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Effortless Team and Client Communication with Front

I find Front helpful for team and client communication, making it easier to handle all their orders. It allows us to comment on mails without sending them to clients, which is really convenient. I like the clear view that it offers, and I appreciate the feature that lets emails be moved and merged with others. This makes my mailbox clear and feasible. The initial setup was very easy, which was a nice surprise.
Cris B.
CB
Cris B.
03/16/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Simple, Easy-to-Navigate Experience

Using Front is straightforward, and the interface is simple to navigate.
Alec L.
AL
Alec L.
03/13/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Centralized Communication, Easy Transition

I love Front because you can chat with internal teammates, and it feels like a combination of Outlook and Slack all in one platform. It does a really good job of keeping all my thoughts centralized and not having to lose train of thought as I switch between applications.

About

Contact

HQ Location:
San Francisco, CA

Social

@FrontHQ

What is Front App?

Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. We’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to resolve issues and help teams work faster. Customers get exceptional service whether they’re looking for a simple, instant answer, or personalized help on their most complex issues — and you get the analytics and insights your business needs to optimize your customer experience. Over 8,500 businesses of all shapes and sizes, from ClickUp to Branch Insurance, Echo Global Logistics to Reed & Mackay rely on Front to deliver game-changing service that wins and retains customers for life.

Details

Year Founded
2014