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Front App

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2,418 reviews
  • 1 profiles
  • 12 categories
Average star rating
4.6
#1 in 1 categories
Grid® leader
Serving customers since
2014
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Profile Name

Star Rating

2005
367
27
6
14

Front App Reviews

Review Filters
Profile Name
Star Rating
2005
367
27
6
14
Verified User in Consumer Services
UC
Verified User in Consumer Services
03/05/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Excellent Team Collaboration with Clear Visibility into Assigned Email Threads

Team collaboration is a big plus, especially the ability to hide email chains that are assigned to another team member while still having the visibility to look up and review those same email communications when needed. I also appreciate being able to mention a team member in internal comments. It helps cut down on the overall number of emails by reducing forwarding and eliminating the need to reply just to Cc someone on my team. Those comments are also useful for leaving a note to my future self so I can quickly pick up where I left off.
SJ
Sladjana J.
03/05/2026
Validated Reviewer
Verified Current User
Review source: Organic

Convenient, Easy-to-Use Mail Platform That Keeps the Inbox Organized

Front is very convenient and easy to use. It allows you to archive mail to appropriate boxes so the inbox is not flooded. Very easy to maneuver. It is the best mail platform I have used so far.
Aman D.
AD
Aman D.
Document Specialist at ApplyBoard India
03/05/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

its a easy to use software and i am delighted to use front for my official needs

Its easy to generate tickets using FRONT, when i was in Applyboard I used it a lot and it helped me in resolving the queries in record time

About

Contact

HQ Location:
San Francisco, CA

Social

@FrontHQ

What is Front App?

Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. We’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to resolve issues and help teams work faster. Customers get exceptional service whether they’re looking for a simple, instant answer, or personalized help on their most complex issues — and you get the analytics and insights your business needs to optimize your customer experience. Over 8,500 businesses of all shapes and sizes, from ClickUp to Branch Insurance, Echo Global Logistics to Reed & Mackay rely on Front to deliver game-changing service that wins and retains customers for life.

Details

Year Founded
2014