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Front App

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2,426 reviews
  • 1 profiles
  • 12 categories
Average star rating
4.6
#1 in 1 categories
Grid® leader
Serving customers since
2014
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Profile Name

Star Rating

2015
367
27
6
14

Front App Reviews

Review Filters
Profile Name
Star Rating
2015
367
27
6
14
JL
Jaja L.
03/19/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Great for Team Organization but Needs Stability Improvements

I like Front's search capabilities, which make it very easy to look up emails, quotes, and trips with limited information. With a team of 25+, where we often pass work off to each other, being able to search and research what has already been done is very valuable. The initial setup was pretty easy, and that was appreciated. I also value how it keeps me organized with my team.
Verified User in Computer Software
UC
Verified User in Computer Software
03/19/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

User-Friendly, Easy-to-Navigate UI

the UI is user friendly and easy to navigate
Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
03/18/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Versatile and Packed with Options

Lots of versatility and options to use from.

About

Contact

HQ Location:
San Francisco, CA

Social

@FrontHQ

What is Front App?

Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. We’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to resolve issues and help teams work faster. Customers get exceptional service whether they’re looking for a simple, instant answer, or personalized help on their most complex issues — and you get the analytics and insights your business needs to optimize your customer experience. Over 8,500 businesses of all shapes and sizes, from ClickUp to Branch Insurance, Echo Global Logistics to Reed & Mackay rely on Front to deliver game-changing service that wins and retains customers for life.

Details

Year Founded
2014