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Front App

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2,406 reviews
  • 1 profiles
  • 12 categories
Average star rating
4.7
#1 in 1 categories
Grid® leader
Serving customers since
2014
Profile Filters

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Profile Name

Star Rating

1996
364
27
6
13

Front App Reviews

Review Filters
Profile Name
Star Rating
1996
364
27
6
13
Alena S.
AS
Alena S.
01/14/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Everything in One Place—Simple and Convenient

All e-mails in one place. Team coooperation.
Ambre T.
AT
Ambre T.
01/14/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Elevated Team Communication with Room for Improvement

I like the fact that with Front we can chat live and see if others have seen our messages. It's so much better than basic messaging for our team, as it solves communication problems and makes group chat easier. The setup was better as well.
Lauryne A.
LA
Lauryne A.
01/12/2026
Validated Reviewer
Review source: G2 invite on behalf of seller

About

Contact

HQ Location:
San Francisco, CA

Social

@FrontHQ

What is Front App?

Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. We’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to resolve issues and help teams work faster. Customers get exceptional service whether they’re looking for a simple, instant answer, or personalized help on their most complex issues — and you get the analytics and insights your business needs to optimize your customer experience. Over 8,500 businesses of all shapes and sizes, from ClickUp to Branch Insurance, Echo Global Logistics to Reed & Mackay rely on Front to deliver game-changing service that wins and retains customers for life.

Details

Year Founded
2014