--- title: Bigtincan Readiness (formerly Brainshark) Reviews meta_title: 'Bigtincan Readiness (formerly Brainshark) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 616 reviews by the users' company size, role or industry to find out how Bigtincan Readiness (formerly Brainshark) works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 616 scale: '5' date_modified: '2026-11-05' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration ---

Bigtincan Readiness (formerly Brainshark) Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

16 months

User Insights

Average based on 616 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Year

Bigtincan Readiness (formerly Brainshark) Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is Bigtincan Readiness (formerly Brainshark), and what problem is it built to solve?

Bigtincan Readiness (formerly Brainshark) brings content, readiness, collaboration, and intelligence together in an AI-powered revenue effectiveness solution for physical goods industries. It is built to help distributed field-selling teams work together and sell more effectively.

What company sizes and industries is Bigtincan Readiness (formerly Brainshark) the best fit for?

Bigtincan Readiness (formerly Brainshark) appears most relevant to enterprise and mid-market teams, with positive experiences represented across several industries. The strongest reviewer presence clusters in these segments:
  • Enterprise: Companies with more than 1,000 employees.
  • Mid-market: Companies with 51–1,000 employees.
  • Information technology and software: Teams using it for sales enablement, product training, and internal learning.
  • Medical devices and healthcare: Organizations delivering employee, customer, and product training.
  • Insurance and financial services: Teams sharing consistent training and tracking completion.

How long does it take to implement Bigtincan Readiness (formerly Brainshark) across a team?

Implementation timelines vary, with one to three months the most common reported window; some teams are up and running in under a month, while others take longer.
Time to go live Relative frequency
1–3 months Most common
Under 1 month Also frequently reported
3–6 months Reported as well

What customer support options does Bigtincan Readiness (formerly Brainshark) provide, and how do users find the overall support experience?

The support experience is often described as responsive, knowledgeable, and helpful with onboarding, questions, and technical troubleshooting. Users also describe occasional issues that take longer to resolve, and some find ongoing support less consistent after initial training.

What features or capabilities could make Bigtincan Readiness (formerly Brainshark) even more useful?

Bigtincan Readiness (formerly Brainshark) could be more useful with clearer administration and reporting, alongside easier ways to refine training content. Commonly requested improvements include:
  • Simpler navigation and administration: Make common tasks, content search, and managing users or groups easier to find and complete.
  • More flexible reporting: Make reports easier to understand and customize, with clearer visibility into team progress.
  • More in-app editing: Add practical video and audio editing controls, and make it easier to adjust slides without replacing or rebuilding content.
  • More control over narration: Improve voice quality and pronunciation, and provide options such as adjusting pacing or adding pauses.

Bigtincan Readiness (formerly Brainshark) Reviews (616)

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Reviews

Bigtincan Readiness (formerly Brainshark) Reviews (616)

View 1 Video Reviews
4.4
616 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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justin d.
JD
justin d.
Senior Account Manager
Mid-Market (51-1000 emp.)
"This is a wonderful resource"
4.5/5
What do you like best about Bigtincan Readiness (formerly Brainshark)?

easy interface, with great enhancements that help us reach our clients' employees Review collected by and hosted on G2.com.

What do you dislike about Bigtincan Readiness (formerly Brainshark)?

Podcast feature has some technical challenges i.e. pronunciation issues. Review collected by and hosted on G2.com.

Ryan D.
RD
Ryan D.
Senior Instructional Designer, Integrated Tech Services Capability Department
Enterprise (> 1000 emp.)
"Bigtincan Readiness (Formerly Brainshark) - Great User Experience for Creating Content"
4.5/5
What do you like best about Bigtincan Readiness (formerly Brainshark)?

As a Senior Instructional Designer, I was new to learning about Brainshark. I felt the information that was provided in regard to how the system functions and the new updates that have taken place within the Modern Authoring format were very easy to follow and understand. This is a great tool that anyone can learn to use to help create effective, engaging, and informative content. Whether it be a presentation or a training course, there are many features within the tool that can be utilized to create content and disburse to audiences quickly. It is very easy to implement and teach others, and for my role specifically I do envision I will be using this tool quite frequently. You can also export SCORM files to integrate in LMS' such as Workday Learning with ease. I do very much enjoy that when you edit the course or presentation in Brainshark, the SCORM file is updated in real time. Reducing the need to export a new SCORM file each time. Review collected by and hosted on G2.com.

What do you dislike about Bigtincan Readiness (formerly Brainshark)?

The only constructive piece of feedback I would provide would be to have more visibility into the more advanced functionalities, like adding closed captioning. Some of the functionalities can be difficult to find for new users of the tool, but the training center has excellent resources available to help with this. Review collected by and hosted on G2.com.

Mikayla D.
MD
Mikayla D.
Sales Enablement Associate
Enterprise (> 1000 emp.)
"Streamlining Onboarding with Brainshark: A Game-Changer for Training!"
4.5/5
What do you like best about Bigtincan Readiness (formerly Brainshark)?

Transitioning from a manual onboarding process to Brainshark has been a total game-changer for me! This tool has saved me so much time and effort. I love how I can create a tailored curriculum for new hires, assign courses, and easily track their progress. One standout feature is the ability to add voiceovers to each slide. It means I don’t have to nail a perfect take in one go—what a relief! Plus, the ‘Request Audio’ feature is super handy for collaborating with team members who aren’t admins on the platform.

Having Brainshark at my fingertips has truly simplified my daily tasks. I can quickly put together tutorials for my team and direct them to existing resources without the hassle of hunting through endless files. It’s fantastic to have all our training materials consolidated in one place, and I’ve received great feedback from everyone!

On top of that, I can’t say enough about the customer service. They’ve been incredibly responsive, often getting back to me the same day. Our implementation took a bit longer because we had a lot of content to transition, but it was totally worth it. Our implementation manager was thoughtful and proactive, making sure we were well-prepared and even joining the rollout session to answer any questions we had. Review collected by and hosted on G2.com.

What do you dislike about Bigtincan Readiness (formerly Brainshark)?

There are a few areas for improvement. The user interface could use a refresh, especially when it comes to creating folders and groups; it feels a bit outdated and can be cumbersome to manage. Also, I’d love to see some basic video editing features added. Sometimes, there are awkward pauses at the start or end of a video that I can’t trim, which means I have to redo those clips. Lastly, the search functionality can be a bit finicky, and it takes some time for courses to load.

Overall, Brainshark has significantly improved my workflow, and I’m excited to see how it continues to evolve! Review collected by and hosted on G2.com.

AH
Andres H.
Quality Assurance Specialist
Mid-Market (51-1000 emp.)
"Excellent tool to teach and review the knowledge of our operation agents!"
5/5
What do you like best about Bigtincan Readiness (formerly Brainshark)?

BrainShark excels with its user-friendly interface, allowing easy design and launch of short courses. The drag-and-drop functionality and built-in templates make adding multimedia and quizzes a breeze, perfect for users with minimal tech experience. Guided tutorials further streamline course development, saving time and effort. Review collected by and hosted on G2.com.

What do you dislike about Bigtincan Readiness (formerly Brainshark)?

BrainShark can feel repetitive at times. While the templates are convenient, they may limit variety in course design, making it tough to keep content fresh. Additionally, some users find the step-by-step prompts redundant, which can slow down the creative process for more experienced creators. Overall, while accessible, the software could benefit from more customization options. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Verified User in Banking
Enterprise (> 1000 emp.)
"Easy Computer Based Training Solution"
5/5
What do you like best about Bigtincan Readiness (formerly Brainshark)?

The platform allows for "glorified" PowerPoint PPTX presentations, Adobe Captivate ZIP file click throughs, and raw mp4 videos from Zoom or edited videos from TechSmith Camtasia. Whatever your software, it will most likely upload to their platform. With customizable URLs, recording of audio, and a library of background sounds, the presentation is easy to build. Sharing information is easy and reportable. And, they have amazingly responsive customer service! Review collected by and hosted on G2.com.

What do you dislike about Bigtincan Readiness (formerly Brainshark)?

Presentations are a one-to-one match with the Author - meaning, there is no SHARED authorship and if someone is on vacation - we're either stuck until they come back or we have to go through the hassle to get the database administrator to change the author from person 1 to person 2 - which is a permanent change unless manually changed back at a later date. Review collected by and hosted on G2.com.

Verified User in Executive Office
IE
Verified User in Executive Office
Mid-Market (51-1000 emp.)
"Learning efficiency"
5/5
What do you like best about Bigtincan Readiness (formerly Brainshark)?

What I like most about it is the way you can present things so people can interact with them and by doing so make easy the learning process. Review collected by and hosted on G2.com.

What do you dislike about Bigtincan Readiness (formerly Brainshark)?

At the moment I cannot think of anything that might be disadvantageous. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
Originally submitted 9/22/2022
"Great implementation & support teams - platform needs some work"
3.5/5
What do you like best about Bigtincan Readiness (formerly Brainshark)?

Brainshark is great for taking PPTs and turning them into "training" and being flexible in how those materials are consumed internally or externally. The Scorecard functionality offers great data on usage/completion and the customization is fantastic! A major selling point for my company was also the integration between Brainshark and our Sales Enablement platform, Highspot. Review collected by and hosted on G2.com.

What do you dislike about Bigtincan Readiness (formerly Brainshark)?

Brainshark straddles the line between several different platform types including LMS, Sales Enablement platform and maybe a few others. It does each aspect ok rather than any aspect really well. On the LMS side it is just a bit clunky with an outdated UI and a mix of admin activities that are self-service vs having to request service via the Brainshark service team. The parent company of Brainshark has grown in recent years via acquisition, so there is significant work to be done to really create a unified experience as they work to integrate elements of the purchased platforms. Review collected by and hosted on G2.com.

AP
Andres P.
Commercial Customer Service Agent
Mid-Market (51-1000 emp.)
Originally submitted 10/1/2024
"Easy to use tool to test the knowledge of your employees"
5/5
What do you like best about Bigtincan Readiness (formerly Brainshark)?

Is really easy to used, not only when I create test for my work force, when I received test are easy to understand and acomplish. My personal top about Brainshark: Interface Tools Escalability Review collected by and hosted on G2.com.

What do you dislike about Bigtincan Readiness (formerly Brainshark)?

There's only a few, I would like to be avail to customaize the tests, with muy colours and question options. I understand the core of the tool, share corporative info (In my case) however could be more "fun". Review collected by and hosted on G2.com.

DN
Dhiraj N.
Analyst
Enterprise (> 1000 emp.)
"A friendly tool for building a presentation"
5/5
What do you like best about Bigtincan Readiness (formerly Brainshark)?

It is easy to use. Any challenges that is faced can be seen through its well elaborated settings Review collected by and hosted on G2.com.

What do you dislike about Bigtincan Readiness (formerly Brainshark)?

As a brainshark presentation owner, the expected functionalities do not work as compared to someone else who is not a presentation owner. For eg. the bookmarking functionality does not work for a presentation owner. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Bigtincan Readiness Is Best In Business"
5/5
What do you like best about Bigtincan Readiness (formerly Brainshark)?

Brainshark allows for a fully recorded and interactive presentation in a simple and streamlined format that can be accessed easily via phone or PC. Recordings can be completed by multiple people through a sharing function, or AI voice automation can be uploaded. It's the best in class for this type of presentation platform. Review collected by and hosted on G2.com.

What do you dislike about Bigtincan Readiness (formerly Brainshark)?

There isn't much to dislike about the platform. It has seen improvements consistently upon inception and its current iteration is simple and easy to use. Review collected by and hosted on G2.com.

Questions about Bigtincan Readiness (formerly Brainshark)? Ask real users or explore answers from the community

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JR
Jose Ramos
•
Last activity over 5 years ago

External training to benefit users?

GU
Guest User

What is Brainshark used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

16 months

Average Discount

11%

Perceived Cost

$$$$$
Bigtincan Readiness (formerly Brainshark) Comparisons
Bigtincan Readiness (formerly Brainshark) Features
Knowledge Base
Coaching Materials
Video Record
Review
Scorecard
Real-Time Updates
Assessments
Certifications
Content Creation
Content Libraries
Content Delivery and Tracking