Veevart Reviews & Product Details

I find Veevart incredibly valuable for managing relationships with members, donors, and visitors as it allows me to track donations, memberships, events, and communications efficiently all in one place. Its integration for selling tickets to events and exhibitions greatly streamlines front desk operations. What stands out to me is the thoughtful organization of the platform, which ensures that all our records and documents are easily accessible and none are lost or overlooked. I particularly appreciate the excellent customer service that is always responsive and available via various channels such as email and Zoom calls, making the set-up process incredibly easy. Furthermore, the rental system and courses feature are fantastic additions, with the potential for even further enhancement. Making the switch from Altru to Veevart was a decision driven by the platform offering more options that align with our goals and vision. Overall, I am quite satisfied with Veevart and its ability to fit seamlessly into our organizational needs. Review collected by and hosted on G2.com.

I dislike the limitations in customizing designations for Corporate Memberships, which restricts flexibility with donation options. The inability to easily switch donation frequencies for marketing campaigns aimed at monthly donors was a hassle until an update was made, but it still requires some improvements. Additionally, the issue with Corporate Memberships renewal emails not containing a functional renewal link is frustrating, as it necessitates tracking each membership individually and sending personal links. Lastly, while the courses feature is great, it falls short by not allowing course purchases directly through the POS system, which could enhance the user experience significantly. Review collected by and hosted on G2.com.

I love the support that Veevart provides when I have questions about the system. They show a genuine desire to enhance the customer experience, which I appreciate. They are attentive to the needs of their customers, as evidenced by their efforts to develop new features, like the online gift certificates, which I find beneficial. This feature allows me to offer our clients gift certificates that they can apply to courses we offer, thereby generating more income for the museum. I also appreciate the seamless integration of Veevart with AYDEN during my term, which was executed flawlessly with helpful representatives addressing all my queries. Furthermore, I find the reports generated from the information collected during purchases very beneficial. These reports provide valuable insights and are easy to generate, which enhances the utility of Veevart for our operations. Review collected by and hosted on G2.com.

I do not have any issues with Veevart Review collected by and hosted on G2.com.

I appreciate Veevart for being a comprehensive operations management system that integrates various crucial aspects such as donations, memberships, admissions, point of sale, and online ticketing. Veevart's tracking and reporting features are outstanding and have significantly simplified the process of monitoring our donors and members. The ease of use of its Point of Sale system is another standout feature that makes day-to-day operations less cumbersome. The online ticketing functionality is fantastic, enabling seamless management of event access. Furthermore, the initial setup of Veevart was very easy, and the training provided was exceptional, ensuring a smooth transition for our team. These combined features make Veevart an invaluable tool for our non-profit museum and I would highly recommend it to others. Review collected by and hosted on G2.com.

I have had a few issues with Veevart not being intuitive. Although these issues have been handled well by customer service, I wish the system were more intuitive from the start. Review collected by and hosted on G2.com.

VeeVart has streamlined our ticketing and membership management, while also offering extra features to grow our business. Its online applications and mobile POS are easy to use and customer-friendly. The Salesforce integrations operate seamlessly with various leading third-party services, giving us more chances to expand and manage everything on a single platform. The customer service and support team are highly responsive and knowledgeable, offering a personalized touch. There are no ticket numbers, menu selections, or outsourced support—you have direct communication with someone familiar with your business. Review collected by and hosted on G2.com.

For those new to Salesforce, the implementation process can be overwhelming. The VeeVart team provided hands-on assistance throughout our onboarding and offered detailed guidance. However, I would recommend additional SalesForce training prior to starting the process. Review collected by and hosted on G2.com.

Account Manager, Andres, has been exceptional. His expertise, responsiveness, and dedication have truly set the bar for customer service. Andres consistently goes above and beyond, making sure all our needs are met with the highest level of professionalism and care.

The customer service provided by Veevart is nothing short of impeccable. Every interaction has been marked by efficiency, friendliness, and a genuine desire to assist. It’s clear that the team is committed to providing a top-notch experience, and their support has been invaluable to us. Review collected by and hosted on G2.com.

It’s worth noting that the platform itself has a bit of a learning curve. The system isn’t the most intuitive out of the box, and it does require a substantial amount of time and effort to become proficient. But once you get the hang of it, the service and functionality are fantastic, making the initial learning phase worthwhile. Review collected by and hosted on G2.com.

Tracking our sales, memberships, and donations. Review collected by and hosted on G2.com.

The ability to customize reports independently, without needing assistance from Veevart, would be more convenient, despite the helpfulness of Veevart employees. Review collected by and hosted on G2.com.

Customer Service- big shout out to Omar!

I really like being able to add fields and customize pages

Reports are very useful

Lots of control over view and experience Review collected by and hosted on G2.com.

-DISCOUNTS FOR SPECIFIC AMOUNTS ($1 off, $5 off, $10 off) available on POS= this is my #1 ask

-Ability to purchase gift certificates and redeem them ONLINE (use on tickets, membership, tours, etc.)

-Email templates for marketing: more options on graphics and customization

-More intuitive forms set up

-Creating multiple events at once

-Birthdate field on IOS Veevart App contact edit Review collected by and hosted on G2.com.

The added functionality on top of Salesforce NPSP to manage memberships and event ticketing, and the integrated payments functionality that their point-of-sale adds Review collected by and hosted on G2.com.

Not everything works as expected, we've run into areas where their Apex triggers conflict with another automation. The vendor is diligent about working through these issues though. Review collected by and hosted on G2.com.

Veevart Dashboards are amazing! Customized to specific needs, they give us the ability to take in a lot of information at once. Also beneficial, is the full integration of all our contacts' information, including the events they have attended, donations they have made over time, whether or not they are members, how frequently they visit, museum store items they have purchased, etc. Probably the most impressive aspect of Veevart is its customer support. They have helped us make our events and products more available and easy to review. Review collected by and hosted on G2.com.

There is a big learning curve--especially for employees not familiar with using a complex, online database. However, the support is always available, friendly and useful. Review collected by and hosted on G2.com.

The platform provides an amazing snapshot of a visitors connection to the organization and allows you to easily identify who may be in a capacity to give more through donations or memberships. Review collected by and hosted on G2.com.

Based on the Salesforce platform, it can be a little intimidating for those unfamiliar to become confident in using the platform in the beginning. Salesforce has its own nomenclature (opportunities etc...) that takes getting used to. Review collected by and hosted on G2.com.