MineralTree Reviews & Product Details

MineralTree provides secure, easy-to-use, end-to-end Accounts Payable and payment automation solutions that reduce costs by more than 75%, increase visibility and control, mitigate fraud and risk, while improving cash flow. More than 2,000 mid-sized companies, as well as several financial institutions, rely on MineralTree to help transform the finance function from a cost center to a profit center. With MineralTree, you can be up and running in days.

Product Website

Seller

Global Payments

Discussions

MineralTree Community

Languages Supported

English

Overview by

Shannon Hanlon (Sr Manager, Demand Generation)

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

MineralTree Integrations

(7)

Verified by MineralTree

MineralTree Media

Accounting Manager Dashboard

New Invoices Inbox

Invoices Tab

Invoice Approval Section

Queuing Up Payments

Official Downloads

(5)

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Verified User in Wholesale

Small-Business (50 or fewer emp.)

8/4/2020

"Streamlined Payments with Impressive Efficiency"

5/5

What do you like best about MineralTree?

I really like the ease of the application and its sync to NetSuite. It used to take us hours to manually enter payments in each purchase order after handwriting a check, and MineralTree saves us a lot of time here. It has also reduced our accounts payable staff from two people to one, saving hours worked and manpower. The setup of MineralTree was very easy, even though it was around 7 years ago, and I remember that well. Review collected by and hosted on G2.com.

What do you dislike about MineralTree?

We tried the invoice capture feature, but it didn't work too well for us. It seemed faster to create bills ourselves. When bills moved to a pending approval stage because they didn't match the PO, my admin couldn't see them in her queue to approve. Also, invoices were saved as drafts when there was no PO number, warehouse location, or the vendor's part number didn't match ours. This ended up taking more time. Review collected by and hosted on G2.com.

Recommendations to others considering MineralTree:

Not really does everything we need it to do Review collected by and hosted on G2.com.

What problems is MineralTree solving and how is that benefiting you?

I use MineralTree to process check payments and create credit card tokens, which saves us hours of work and manpower. The easy integration with NetSuite eliminates manual entry, speeding up tasks and enabling us to reduce staff needed for accounts payable. Review collected by and hosted on G2.com.

Response from Elizabeth Raffa of MineralTree

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Thank you for sharing your thoughts on MineralTree! Glad to hear most everything is working well, and I want to let you know that we've made some improvements to the invoice capture technology in recent months. If you'd like to discuss those improvements, please feel welcome to email me at elizabeth.raffa@globalpayments.com and I'll get you in touch with the right team member on our side. Thanks again for this feedback - we really appreciate it!

Ifeoma E.

Operational Supervisor

Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

10/21/2025

"Comprehensive Global Solution, Best for Larger Businesses"

4/5

What do you like best about MineralTree?

MineralTree successfully covers all the workflow through invoice processing and payment

The software work in hand with multiple accounting systems and ERP, helping us in invoice approvals

We monitor and evaluate all the payments made in our company and this gives the firm’s stakeholders a clear financial view

MineralTree is a stronger approach in managing fraud, ensuring that we significantly reduce risks and this is through two factor authentication, OTP, among others

The program is global in its performance, supporting global currencies and international markets Review collected by and hosted on G2.com.

What do you dislike about MineralTree?

MineralTree never suits small businesses, more so those that have minimal markets

Some workflows that needs occasional coding brings some challenges to cover them Review collected by and hosted on G2.com.

What problems is MineralTree solving and how is that benefiting you?

MineralTree has eliminated the manual receiving and processing of invoices, replacing it with remarkable digitalized process

The program has cashflow control, which involves real time access to financial statements and transactions

We have significantly reduced on duplicate payments and fraudulent transactions that keeps our company safe

The software ensures global invoices processing, which and this allows supply from any location Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

12/11/2025

"Clean Document Capture and Streamlined Email Integration"

4/5

What do you like best about MineralTree?

The document capture feature works very smoothly. Additionally, we can forward items from our internal AP mailbox to the Mineral Tree capture email, which means our vendors no longer need to use separate email addresses to send us documents. Implementation and integration with SAGE Intacct were very easy and did not take a huge commitment from our internal team. The software worked as promised from the start. The account manager did 3 separate training calls for our internal users. She was very knowledgeable and made the transition an easy one. Review collected by and hosted on G2.com.

What do you dislike about MineralTree?

To review the accounting coding used for an invoice, the approver must log in to the software and search for the specific invoice. However, most approvers do not take the time to do this; instead, they simply click the Approve button without checking the accounting details. This often leads to additional re-work. Review collected by and hosted on G2.com.

Response from Elizabeth Raffa of MineralTree

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Hello, and thank you so much for taking the time to leave your thoughts on MineralTree. I'm glad to hear the capture and approval workflows are working well and that the integration and onboarding process was easy for your team!

Regarding the Approvals from email, this is usually best permitted for Approvers that don't need to review coding details (those who just need to look at the invoice and documents attached). Customers that require Approvers to review coding often disable the ability for email approvals to ensure accuracy and eliminate rework. This is up to your team and what works best for you, but if you'd like to take a look at this process, please feel welcome to email customersuccess@mineraltree.com and our CS team will reach out to review your setup.

Thanks again for your feedback, we really appreciate it.

Simon T.

IT Consultant

Mid-Market (51-1000 emp.)

12/18/2025

"Seamless Invoice Processing and Automation with MineralTree"

4.5/5

What do you like best about MineralTree?

We use MineralTree for processing invoices and it is both amazing and well equipped. It comes with great automation features and it makes auto reading invoices and data entry easy.

The AP automation features are also very helpful and the tool easily integrates with other accounting solution.

The tool also makes payment processing easy which comes as a plus.

Ability to customize MineralTree makes it great and true solution for our business needs. Review collected by and hosted on G2.com.

What do you dislike about MineralTree?

No complaints with MineralTree. Everthing is in place. Review collected by and hosted on G2.com.

Response from Elizabeth Raffa of MineralTree

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Thank you for the great feedback! We're so happy to hear everything is working well for you. Don't hesitate to reach out to me should you have any additional feedback or questions in the future - elizabeth.raffa@globalpayments.com.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

11/25/2019

"Decent Product"

3.5/5

What do you like best about MineralTree?

They added allocation templates which are decent. Review collected by and hosted on G2.com.

What do you dislike about MineralTree?

While they continue to make changes, I don't feel they listen to their customers about what improvements we want. I have been using this product for 8 years, and I still have the same requests I did when we moved onto MT. 1) They still can't handle credits within MT; 2) They don't have valuable reporting, nor a way to create your own reports; 3) They cannot read ship to addresses to distinguish vendors between locations; 4) They updated the main invoice page and now you have to do more clicks to see everything you need to because they added tabs; and 5) They have not tightened up the invoice coding area. They use too much real estate for coding making it harder to enter. Review collected by and hosted on G2.com.

What problems is MineralTree solving and how is that benefiting you?

We are solving issues with the approval process where it was hard to know which invoices were sitting on someone's desk. Now we have centralized where all invoices come and we know where it is in the approval process. We have also solved the issue of not being able to see an invoice if we weren't at the corporate office. Finally, paying invoices is easy and straight forward. Because of all of this, we were able to reduce our headcount. Review collected by and hosted on G2.com.

Verified User in Accounting

Small-Business (50 or fewer emp.)

9/17/2025

"Mineral Tree 201 Training"

4/5

What do you like best about MineralTree?

The ease of paying invoices and how fast the payment is processed for our vendors. Review collected by and hosted on G2.com.

What do you dislike about MineralTree?

Once invoices are paid and approved, there is not a status or retract option. Review collected by and hosted on G2.com.

Response from Elizabeth Raffa of MineralTree

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Thank you so much for sharing your thoughts with us. We're happy to hear that MineralTree is helping you make quick and easy payments!

We appreciate the feedback about the invoice status once you've paid and approved invoices. Our product team is actively working on some updates to the Invoice Approvals process. In the near future, Invoice Approvers will see a pop-up message to confirm the invoice was Approved. For now, you can see a detailed Invoice History in the Invoice Details page. Here's how to access that: https://support.mineraltree.com/hc/en-us/articles/33059101909019-Invoice-History.

While it's not possible to retract a payment after it's been marked as approved, you do have the option to void a payment. You can see more about that process here: https://support.mineraltree.com/hc/en-us/articles/210151606-Void-a-Payment

If you have any questions or if you'd like to connect directly with out team, please feel welcome to reach out to me at elizabeth.raffa@globalpayments.com and I'll get you in touch with the right person at our end.

Thank you again for sharing your experience - we appreciate it!

See how MineralTree improved

Verified User in Biotechnology

Mid-Market (51-1000 emp.)

12/9/2025

"Effortless to Use and Highly Intuitive"

4/5

What do you like best about MineralTree?

Ease of use and the customer support is fantastic Review collected by and hosted on G2.com.

What do you dislike about MineralTree?

Syncing Issues and lack of reporting capabilities Review collected by and hosted on G2.com.

Response from Elizabeth Raffa of MineralTree

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Hello - thank you for this feedback! It's great that you're finding MineralTree easy to use and that the payment dating features are adding value to your team.

If you'd like, we'd be happy to set up a 1:1 technical review meeting to review your configuration between your ERP and MineralTree to see if we can identify the sync issue. We can also discuss custom reporting options that are available. Feel welcome to reach out to me directly at elizabeth.raffa@globalpay.com or you can email customersuccess@mineraltree.com to get connected with your CSM.

Thanks again for sharing your thoughts. Hope to hear from you directly soon!

Sara R.

AP Lead

Mid-Market (51-1000 emp.)

9/16/2025

"Easy learnable system"

5/5

What do you like best about MineralTree?

The invoice and payment process is a breeze with MineralTree. Review collected by and hosted on G2.com.

What do you dislike about MineralTree?

The only downfall I have is that I can't apply credits within MineralTree. Review collected by and hosted on G2.com.

Response from Elizabeth Raffa of MineralTree

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Hi Sara,

Thank you so much for sharing a review - we love to hear from our customers and really appreciate that you took the time to write this!

We're so happy to hear your processes are easy with MineralTree and that you can now use ACH payments. I will pass along your credit application comment to our internal teams. While some of the ERPs we support allow for credit application directly in MineralTree, others currently do not. In those instances, credits are applied directly in the ERP, but the credits do sync to MineralTree to show the amount applied on the invoice.

If you have any questions on this or ever need to reach someone directly at MineralTree, please don't hesitate to contact Customer Success at customersuccess@mineraltree.com or email me at elizabeth.raffa@mineraltree.com. Thanks again for leaving a review!

Rakhee M.

Accounting Manager

Mid-Market (51-1000 emp.)

7/25/2023

"A good software for mid-size company"

5/5

What do you like best about MineralTree?

It is a very good invoicing software affordable for mid-size companies Review collected by and hosted on G2.com.

What do you dislike about MineralTree?

Please reach out to bigger companies to increase the revenue Review collected by and hosted on G2.com.

Ryan B.

CFO

Small-Business (50 or fewer emp.)

11/5/2024

"Brewing Efficiency"

5/5

What do you like best about MineralTree?

MineralTree has really helped us process our payables more efficiently by automating coding, approval routing, and mobile payment approval. The implementation was easy and we were able to start using the software quickly. Its seemless integration with NetSuite has resulted in a significant reduction of paper usage in our office. The customer support team has been able to help us quickly with any issues, which are few and far between. Review collected by and hosted on G2.com.

What do you dislike about MineralTree?

We implemented back in 2018 and at that time the PO matching functionality would not have been effective for us. The primary reason we implemented AP automation was to simplify the approval of invoices and payments. Since PO's are being issued and approved in NetSuite, invoices associated with PO's do not need to be approved, so this has helped us lower the cost of the software by not entering those invoices in MineralTree. Review collected by and hosted on G2.com.

What problems is MineralTree solving and how is that benefiting you?

We previously had all non-PO invoices either signed for approval or emailed for approval. We can now easily review and approve invoices with a few clicks on our phone or computer. We also wanted the ability to pay vendors more securely and timely by using virtual cards or ACH. This has allowed us to take advantage of prompt pay discounts and negotiate better terms with our vendors. We also needed the ability for payments to vendors to be approved remotely as our CEO and CFO travel frequently. Review collected by and hosted on G2.com.

Response from Elizabeth Raffa of MineralTree

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Hi Ryan,

Thank you for writing this review. We're delighted to hear that MineralTree has helped your team realize more efficiencies and help ensure your vendors are paid quickly and securely. Thanks again for taking the time to share this excellent feedback.