---
title: Quadient Accounts Payable Reviews
meta_title: 'Quadient Accounts Payable Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter 268 reviews by the users' company size, role or industry
  to find out how Quadient Accounts Payable works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 268
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: Accounting & Finance
  url: https://www.g2.com/categories/accounting-finance
---

# Quadient Accounts Payable Reviews
**Vendor:** Quadient  
**Category:** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 268
## About Quadient Accounts Payable
Quadient Accounts Payable automates the accounts payable process end-to-end, replacing manual, time consuming tasks with streamlined workflows that handle invoice capture, routing, approvals, and payments in one centralized platform, seamlessly integrating with your existing ERPs and accounting systems. With everything in one place, finance teams gain improved visibility into where an invoice sits in the workflow, who needs to act next, and what might be causing delays. With Quadient, finance teams can eliminate up to 83% of manual data entry through AI powered header and line item capture, improving accuracy and giving teams valuable time back. AP teams can approve invoices 9× faster using digital approval routing and automated workflows, enabling quicker cycle times that strengthen vendor relationships and improve customer experiences through more dependable, on time operations. Quadient’s automation enables 99% accuracy invoice capture, helping AP teams achieve near-touchless processing and maintain reliable financial data without the usual back and forth. These efficiencies add up to real financial impact: lower invoice processing costs, fewer delays, and clearer visibility across invoices, POs, payments, and expenses, all from a single platform. Built to evolve with finance teams as needs and complexities grow, Quadient scales from single entity to multi entity environments and adjusts as approval flows and controls evolve, turning everyday finance into an intuitive experience that replaces disconnected tools and person dependent steps with one clear, modern AP engine.



## Quadient Accounts Payable Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Quadient Accounts Payable, simplifying invoice management and streamlining workflows effortlessly. (18 reviews)
- Users value the **efficient approval process** in Quadient Accounts Payable, streamlining invoice handling and enhancing visibility. (10 reviews)
- Users appreciate the **responsive customer support** of Quadient Accounts Payable, effectively resolving issues and enhancing user experience. (10 reviews)
- Users highlight the **streamlined efficiency** of Quadient Accounts Payable, enhancing management of expenses and workflows significantly. (9 reviews)
- Users value the **easy setup** of Quadient Accounts Payable, ensuring a smooth transition and hassle-free implementation. (8 reviews)
- Simplicity (8 reviews)
- Users value the **time-saving capabilities** of Quadient Accounts Payable, greatly improving invoice and expense processing efficiency. (8 reviews)
- Time Saving (8 reviews)
- Invoice Management (7 reviews)
- Users value the **automation of invoice processing** in Quadient Accounts Payable, significantly saving time and reducing errors. (6 reviews)

**What users dislike:**

- Users find the **time-consuming payment processing** with Quadient Accounts Payable frustrating and detrimental to vendor relationships. (8 reviews)
- Users highlight the **poor customer support** from Quadient Accounts Payable, causing significant delays and frustration in resolving issues. (7 reviews)
- Users face significant **approval issues** with Quadient Accounts Payable, leading to delayed payments and communication problems. (6 reviews)
- Users experience frustrating **delays** in processing payments and ticket resolutions, impacting vendor relationships and overall satisfaction. (6 reviews)
- Users often face **integration issues** with Quadient Accounts Payable, causing delays in approval processes and support responses. (5 reviews)
- Users face challenges with **invoice issues** , including poor credit card integration and delayed automated processing. (4 reviews)
- Lack of Communication Features (4 reviews)
- Users find **missing features** in Quadient Accounts Payable, especially regarding ERP integration and automated coding. (4 reviews)
- Vendor Management (4 reviews)
- Learning Curve (3 reviews)

## Quadient Accounts Payable Reviews
  ### 1. Digital Invoicing That Makes Working from Anywhere Easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 25, 2026

**What do you like best about Quadient Accounts Payable?**

By having invoices/credits digitally filed, it allows working from anywhere

**What do you dislike about Quadient Accounts Payable?**

It does not replace the flexibility of physical filing of invoices.  There are times when supporting document for an invoice comes after the invoice is submitted through apa.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Heard before Quadient, it took more staff time to feed the invoices into the accounting system.

**Official Response from Ashlin Haley:**

> Thank you for sharing your feedback on Quadient Accounts Payable! We're glad to hear that Quadient AP is streamlining and accelerating invoice processing time for your organization. It's also great to know that you find Quadient AP convenient for remote work. We understand that physical invoice filing can sometimes feel more flexible, especially when supporting documentation arrives after an invoice has already been submitted. AP automation is designed to improve visibility, control, and efficiency, but we recognize that real-world invoice workflows are not always perfectly linear. Your feedback is helpful as we continue improving how supporting documents can be managed and added throughout the process. Thank you for choosing Quadient!

  ### 2. Easy Audit Backups, But Needs Better Tax Adjustments and more controls for Invoice Reset Options

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2026

**What do you like best about Quadient Accounts Payable?**

Ease or approval for Audit backup purposes

**What do you dislike about Quadient Accounts Payable?**

Lack of adjustments for tax issues (many colleagues do not have financial background.

Allowing of resetting invoices after exporting

Lack of Credit Card Module

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Audit backups and ease of approvals

**Official Response from Ashlin Haley:**

> Thank you for taking the time to share your feedback about Quadient Accounts Payable. We're delighted to hear that the solution has helped streamline your approval process and has made audit backups easier. We appreciate your feedback regarding tax adjustments and invoice reset capabilities. Feedback like yours is invaluable as we continue to enhance the user experience, and we will be sure to share your comments with our product team for consideration. Thank you for choosing Quadient!


  ### 3. Effortless Invoice Approval with Quadient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amanda U. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2026

**What do you like best about Quadient Accounts Payable?**

I like Quadient Accounts Payable for its ease of use. It really helps me stay organized and approving invoices is just one click away. Initial setup was very easy, just had to register. It's already so easy that I can't think of anything to improve.

**What do you dislike about Quadient Accounts Payable?**

I haven't found any dislikes so far

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Quadient Accounts Payable helps me stay organized and is easy to use. I can approve invoices with just one click, making the process efficient.

**Official Response from Ashlin Haley:**

> Amanda, thank you for sharing your experience with Quadient Accounts Payable! We're thrilled to hear that you find Quadient AP easy to use and that it helps you stay organized. We appreciate your feedback and are delighted that the initial setup was smooth for you, and that it has simplified your approval process to just one click. Thank you for choosing Quadient AP!

  ### 4. Easy Product Lookups and Very Responsive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brad W. | OPERATIONS MANAGER, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 26, 2026

**What do you like best about Quadient Accounts Payable?**

YOU CAN LOOK UP PRODUCTS VERY EASILY. VERY RESPONSIVE

**What do you dislike about Quadient Accounts Payable?**

SOME TIMES IT DOES MOVE SLOW. DELAYS IN GETTING THE INFO

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

INVENTORY CONTROL AND GREAT FOR DOING CYCLE COUNTS

**Official Response from Ashlin Haley:**

> Hi Brad, thank you for sharing your experience with Quadient Accounts Payable! We're glad to hear that you find our product lookup feature easy to use and that our team is very responsive. It's great to hear that Quadient AP is helping with inventory control and cycle counts. We apologize for any delays you may have experienced, and we will share this feedback with our team for further improvements. Thank you for choosing Quadient AP!

  ### 5. Very User-Friendly, SmartCode Makes Work Easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 04, 2026

**What do you like best about Quadient Accounts Payable?**

Very user friendly. Love the SmartCode function.

**What do you dislike about Quadient Accounts Payable?**

Sometimes things don't import into my accounting software exactly how they were entered into Beanworks.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Helping to keep all of our AP in once place. This software has also made it much easier for us to properly record AP and make sure it is being approved by the correct party in our company.

**Official Response from Ashlin Haley:**

> Thank you for your review! We're thrilled to hear you find Quadient Accounts Payable user-friendly and love the SmartCode function! It's great that Quadient AP has also made it easier for you to keep track of everything in one place and stay organized. We apologize for any inconvenience you've experienced with data imports into your accounting software. If the issue arises again, please don’t hesitate to contact our support team so we can assist you promptly. Thank you for choosing Quadient!

  ### 6. Easy Invoice Storage and Quick Retrieval

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 22, 2026

**What do you like best about Quadient Accounts Payable?**

Storage of invoice and how easy it is to find an invoice

**What do you dislike about Quadient Accounts Payable?**

How long it takes to sync invoice to our accounting software, Sage 300

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

We were able to go paperless with our invoices and it has saved time and money.

**Official Response from Ashlin Haley:**

> Thank you for sharing your feedback! We're thrilled to hear that you find Quadient Accounts Payable easy to use for storing and retrieving invoices. It's great to hear that your organization has been able to go paperless, and that it has saved time and money. We understand your concern about the syncing time to Sage 300 and apologize for any inconvenience. Our team is constantly working to improve our integration processes for a smoother experience. If you have any specific issues or need assistance with syncing invoices, please reach out to our support team, and we'll be happy to help. Thank you for choosing Quadient AP!

  ### 7. Smart Coding and Duplicate Invoice Detection That Works

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leah F. | Controller, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2026

**What do you like best about Quadient Accounts Payable?**

Duplicate invoice detection
Accounting system coding integration
Smart code

**What do you dislike about Quadient Accounts Payable?**

Unable to connect to PO system (NS Enterprise)

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

invoice processing

**Official Response from Ashlin Haley:**

> Leah, thank you for sharing your experience with Quadient Accounts Payable! We are thrilled to hear that you appreciate the features like duplicate invoice detection and smart coding. We apologize for the inconvenience you’ve experienced when connecting to NS Enterprise. We will share this feedback with our team and someone will be reaching out to you directly. Thank you for choosing Quadient AP.

  ### 8. Automatic Approvals Save Time and Speed Up On-Time Payments

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2026

**What do you like best about Quadient Accounts Payable?**

The automatic approvals are a big time saver - especially when moving from a paper system!  Invoices are getting submitted much faster which ensures that payments are on time.

**What do you dislike about Quadient Accounts Payable?**

On-boarding was time consuming and complex with several companies to integrate

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Faster approvals by managers, invoices are not getting "lost" on someone's desk

**Official Response from Ashlin Haley:**

> Thank you for your review! It's great to hear that Quadient Accounts Payable is helping you achieve faster approvals and ensure timely payments. We're thrilled to hear that you're also enjoying the time-saving benefits of our automatic approvals feature. We appreciate your feedback on the onboarding process, and we apologize for any inconvenience this caused. We're continuously working to streamline the integration process for a smoother experience. Thank you for choosing Quadient AP!

  ### 9. Easy to use system

**Rating:** 4.0/5.0 stars

**Reviewed by:** Judy J. | Senior Financial Analysst, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 21, 2025

**What do you like best about Quadient Accounts Payable?**

It has simplified our payables process, especially with regards to the approval process, having approvals built into the system is much more convenient. I also like that you can see the whole workflow of an invoice, and are able to add comments and see the audit trail of everything.

**What do you dislike about Quadient Accounts Payable?**

The implementation period took a really long time as we have a lot of legal entities. The process to enroll Cambridge, the 3rd party that processes EFTs, took months of back and forth with a lot of questions. This onboarding process was brushed over by the sales team who said it would be up an running within 1 month. In reality it took almost 6 months to be able to start processing EFTs with the system.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

It's streamlining the process by having everything in one place, no email chains required for approvals etc. Additionally, we can also make payments in the system  so everything is done through Beanworks.

**Official Response from Ashlin Haley:**

> We're pleased to hear that Quadient Accounts Payable Automation by Beanworks is streamlining your payables process and providing a centralized workflow! We apologize for the delays in implementation and onboarding. Your feedback will help us improve our processes and provide a better experience for our customers.

  ### 10. Effortless AP Automation with Stellar Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ahmad W.

**Reviewed Date:** October 30, 2025

**What do you like best about Quadient Accounts Payable?**

I have been using Quadient Accounts Payable Automation by Beanworks for about three years, and it has proven to be extremely efficient for processing invoices, purchase orders, and expenses. The tool has significantly streamlined our processes, reducing the time required and enhancing overall efficiency. The setup was smooth with the help of a dedicated success manager who was very helpful, answering all our questions and facilitating a good start. I also appreciate that we haven't experienced any major problems with it, making it a very reliable tool in our operations. The usefulness and efficiency of Quadient Accounts Payable Automation by Beanworks are some of the main reasons I would consider purchasing it again.

**What do you dislike about Quadient Accounts Payable?**

I would change some features in the expenses module, especially the mileage calculator. It should be a feature in the expenses module.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

I find it very efficient for quickly processing invoices, purchase orders, and expenses, streamlining our processes significantly.

**Official Response from Ashlin Haley:**

> Thank you for sharing your positive experience with Quadient Accounts Payable Automation by Beanworks! We're thrilled to hear that the tool has been efficient and reliable for streamlining your processes. Your feedback about the expenses module, particularly the mileage calculator, is valuable to us. We will certainly take this into consideration for future updates to enhance your experience further. We appreciate your support these past three years!

  ### 11. User-Friendly and Efficient for Managing Spend

**Rating:** 5.0/5.0 stars

**Reviewed by:** Antony L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 26, 2026

**What do you like best about Quadient Accounts Payable?**

I like that Quadient Accounts Payable is very user-friendly and it allows works to communicate easily. It keeps track of everything and it was very easy to use. I think it's a great platform.

**What do you dislike about Quadient Accounts Payable?**

nothing at all

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

I use Quadient Accounts Payable to track spending with GL codes. It keeps track of everything, is user-friendly, and allows easy communication for our team.

**Official Response from Ashlin Haley:**

> Thank you for sharing your experience with Quadient Accounts Payable! We're thrilled to hear that you find Quadient AP user-friendly and efficient for managing spend, while also supporting easy communication and visibility within your team. Thank you for choosing Quadient Accounts Payable!

  ### 12. AI-Driven Efficiency, Easy Setup

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ronald T.

**Reviewed Date:** November 27, 2025

**What do you like best about Quadient Accounts Payable?**

I really appreciate how Quadient Accounts Payable Automation by Beanworks utilizes AI to capture all relevant invoice information and inputs it directly into Sage. This feature eliminates the need for manual entry, which is a huge time-saver and frees up capacity for other tasks. Additionally, I love how the software reduces the administrative burden and improves the approvals process, making it much more streamlined and efficient. The initial setup was straightforward and easy, which made the transition to using this tool smooth and hassle-free. Overall, these features significantly enhance productivity and efficiency in managing accounts payable processes.

**What do you dislike about Quadient Accounts Payable?**

N/A

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

I use Quadient Accounts Payable Automation by Beanworks to reduce administrative burden, improve the approvals process, and eliminate manual entry, which frees up capacity. It utilizes AI to capture all invoice details, directly inputting them into Sage.

**Official Response from Ashlin Haley:**

> Thank you for sharing your experience with Quadient Accounts Payable Automation! We’re thrilled to hear that the AI-driven invoice capture and seamless integration with Sage have made such a positive impact on your workflow. It's also great to hear that eliminating manual entry and streamlining approvals has allowed your team to get valuable time back to focus on higher-value tasks.

  ### 13. Easy Approval Workflows and Quick Channel Creation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2026

**What do you like best about Quadient Accounts Payable?**

Ease of approval and approval channel creation

**What do you dislike about Quadient Accounts Payable?**

So far nothing is standing out as an issue

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

This is cutting down on lost invoice approvals.

**Official Response from Ashlin Haley:**

> Thank you for your review! It's great to hear that Quadient Accounts Payable is helping you cut down on lost invoice approvals, and that you find our approval workflows and channel creation easy to use. Thank you for choosing Quadient AP!

  ### 14. Streamlined AP Process and Reduced Manual Work with Automated Data Capture

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Import and Export | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 16, 2025

**What do you like best about Quadient Accounts Payable?**

This tool has significantly reduced the amount of manual work required and has improved transparency throughout the entire AP process. I appreciate how it eliminates the need for manual data entry by automatically capturing both header and line-item information from invoices. This has saved me time and helped minimize the risk of errors during data entry.

**What do you dislike about Quadient Accounts Payable?**

While the interface is mostly user-friendly, learning to use advanced features such as multi-level approvals or PO matching can take additional training or support. I figured out most of the features through trial and error, as customer service was unable to provide answers. The customer service support is not prompt and could benefit from improvements in follow-up.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Previously, our accounts payable processes required tedious manual invoice entry, which was both time-consuming and susceptible to errors. The tools have addressed this issue, saving me time and allowing me to concentrate on other tasks. Additionally, they have significantly improved the slow approval process and reduced the need for me to follow up with the payment department. The software has streamlined these customizable digital workflows, accelerating approvals and helping to prevent late payments.

**Official Response from Ashlin Haley:**

> Thank you for sharing your experience with Quadient Accounts Payable Automation by Beanworks! We’re delighted to hear that the tool has simplified your AP process—reducing manual work, minimizing errors, and preventing late payments. We appreciate your feedback on the advanced features and customer service support, and we will work to improve in those areas.

  ### 15. Seamless Sage 50 Integration and Flexible Problem-Solving

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 26, 2026

**What do you like best about Quadient Accounts Payable?**

The integration with Sage 50. The ability to find solutions when one path doesn't work. Efficient help with the implentation.

**What do you dislike about Quadient Accounts Payable?**

The integration with one bank took more work.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Automating and digitizing accounts payable while maintaining most of our existing system and payment methods.

**Official Response from Ashlin Haley:**

> Thank you for sharing your feedback on Quadient Accounts Payable! We're thrilled to hear that you appreciate our seamless integration with Sage 50 and that you've streamlined your AP operations. Thank you for your feedback on the integration with more than one bank. We will share this feedback with our team, as we are continuously working to improve our solution. Thank you for choosing Quadient AP!

  ### 16. Easy Recurring Invoice Process

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 17, 2026

**What do you like best about Quadient Accounts Payable?**

I like using Smart Code for recurring invoices. It is worth the price. It saves me plenty of time so lcan focus my other day-to-day tasks.

**What do you dislike about Quadient Accounts Payable?**

It captures  little images on the emails and l have to delete them manually.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

I like that it catches duplicate invoices if they are under the same vendor.

**Official Response from Ashlin Haley:**

> Thank you for sharing your experience with Quadient Accounts Payable! It's great to hear that our Smart Code feature has been beneficial for you, and that Quadient AP has saved you valuable time to focus on other tasks! Thank you for your feedback on the email images. We will share this with our product team for further review. Thank you for choosing Quadient! 

  ### 17. Excellent Product, Customer Service Needs Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 13, 2025

**What do you like best about Quadient Accounts Payable?**

One of the most impressive aspects of Quadient AP Automation is its user-friendly interface and efficient workflow. The platform makes the invoice approval process much simpler, allowing users to easily track, manage, and approve invoices from any location. Additionally, it offers real-time visibility into invoice status, which is extremely useful for facilitating collaboration between departments.

**What do you dislike about Quadient Accounts Payable?**

One issue I’ve faced is with the filter functionality—it isn’t very intuitive. Filters remain active between sessions, so if you forget to clear them, you could unintentionally review outdated or incomplete data. In addition, downloading invoices can sometimes be troublesome. The process isn’t always seamless, and there have been occasions when downloads either fail or take longer than they should. Enhancing the reliability and overall user experience of these features would significantly improve the product.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Quadient Accounts Payable Automation by Beanworks has been instrumental in our move toward a completely paperless environment, greatly simplifying our invoice management process. By removing the need for manual paperwork, we have not only reduced physical clutter but also made documents easier to access and improved our overall efficiency.

A standout feature is the automated notifications sent when invoices are approved. These real-time updates keep our team informed, help prevent bottlenecks, and ensure that payments proceed without unnecessary delays. The increased transparency and faster communication have made our accounts payable workflow far more dependable and responsive.

**Official Response from Ashlin Haley:**

> Thank you for sharing your detailed feedback on Quadient AP Automation by Beanworks. We're thrilled to hear that you find the user-friendly interface and workflow efficiency impressive. We appreciate your insights on the filter functionality and downloading invoices. We will certainly look into enhancing these features to provide a smoother experience for our users. 

It's great to hear how Quadient AP has helped streamline your invoice management process and support your transition to a paperless environment. We're delighted that the automated notifications and real-time updates have improved your workflow efficiency and communication within your team. 

We value your input and are committed to continuously improving our product. If you have any further suggestions or encounter any issues, please don't hesitate to reach out. Thank you for choosing Quadient AP!

  ### 18. Effortless Reimbursement Process with Quadient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 25, 2026

**What do you like best about Quadient Accounts Payable?**

I like how Quadient Accounts Payable is pretty easy to navigate, especially when I'm submitting receipts and reports. It simplifies the process, making it straightforward for my employer to reimburse me. It's been a smooth experience overall, with no significant problems encountered.

**What do you dislike about Quadient Accounts Payable?**

After making a new report being able to add another receipt photo when adding another repot

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

I find Quadient Accounts Payable makes it easy for me to submit receipts and get reimbursed quickly by my employer.

**Official Response from Ashlin Haley:**

> Thank you for your review! We're thrilled to hear that you find Quadient Accounts Payable easy to navigate and that it simplifies the reimbursement process for you. We appreciate your feedback about the ability to add multiple receipt photos in a new report, and we will definitely look into this for future product enhancements. Thank you for choosing Quadient AP!

  ### 19. Automated Invoice Routing and Approvals That Speed Up Processing

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.)

**Reviewed Date:** May 26, 2026

**What do you like best about Quadient Accounts Payable?**

Automated invoice routing and approvals help speed up processing time.

**What do you dislike about Quadient Accounts Payable?**

The sync time could be long, sometimes more than 30 mins.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Reduces manual data entry by automating invoice capture, it saves time and lowers the risk of input errors

**Official Response from Ashlin Haley:**

> Thank you for your review! We're thrilled to hear that you're enjoying the benefits of automated invoice capturing, routing, and approvals with Quadient Accounts Payable. We apologize for any inconvenience you've experienced with sync times. We will share this feedback with our team; they are continuously working to optimize our solution's performance for an even smoother user experience. If you require further assistance, please feel free to reach out to our support team. Thank you for choosing Quadient AP!

  ### 20. Effortless AP Automation, Needs More Coding Flexibility

**Rating:** 4.0/5.0 stars

**Reviewed by:** Camara P.

**Reviewed Date:** November 18, 2025

**What do you like best about Quadient Accounts Payable?**

I really appreciate how Quadient Accounts Payable Automation by Beanworks streamlines our accounts payable process, making it much easier to manage expenses efficiently. The software makes entering and coding invoices very simple and time-saving, which greatly enhances our operational efficiency. I also enjoy how seamlessly it syncs with Sage 100, ensuring that our workflow remains consistent and uninterrupted. The ease of initial setup was particularly impressive, allowing us to get started smoothly without any complications. Overall, it effectively reduces the complexity associated with managing accounts payable, providing a user-friendly experience.

**What do you dislike about Quadient Accounts Payable?**

I wish it could automate coding per account number for each vendor and automate percentages for each department.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

I use Quadient Accounts Payable Automation by Beanworks to streamline our AP process, making entering coding efficient and syncing invoices to Sage 100 easy.

**Official Response from Ashlin Haley:**

> We're glad to hear that Quadient Accounts Payable Automation by Beanworks has streamlined your accounts payable process and enhanced your operational efficiency! Thank you for your input on the coding flexibility, we will use it to continue improving our software.

  ### 21. User-Friendly System That Boosts Accountability and Cash Flow Decisions

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jay C. | GM/COO, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2026

**What do you like best about Quadient Accounts Payable?**

The system is very user friendly for staff.  It creates staff accountability and allows our CFO to make sound decisions based on cash flow

**What do you dislike about Quadient Accounts Payable?**

It, at time, can be difficult to search dated information

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

It has centralized our AP process, helped eliminate missing invoices, and improved our expense coding.

**Official Response from Ashlin Haley:**

> Jay, thank you for sharing your experience with Quadient Accounts Payable! We're thrilled to hear that you find the system user-friendly and that it has improved staff accountability and cash flow decisions for your CFO. It's great to hear that Quadient AP has centralized your AP process, eliminated missing invoices, and enhanced expense coding. We appreciate your feedback on the search functionality and understand the importance of easily accessing dated information. We will share these insights with our team for further enhancements.

  ### 22. Smooth Sage 100 Invoice Reviews, but Customer Service Is Missing

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 23, 2026

**What do you like best about Quadient Accounts Payable?**

Links to Sage 100.  Easier to review invoices.

**What do you dislike about Quadient Accounts Payable?**

NO customer service.  No one has a phone.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Speeding up the Accounts Payable process.

**Official Response from Ashlin Haley:**

> Thank you for your review! We're glad that the Sage 100 links and streamlined invoice reviews are helping speed up your AP process. We're very sorry you’ve had trouble reaching our support team by phone — that isn’t the experience we want you to have. Our support team is available and ready to help resolve any issues. Please reach out to your Customer Success Manager so that they can help escalate any concerns.

  ### 23. Approval Chain and Organizational Unit Management Done Right

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Renewables & Environment | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 25, 2026

**What do you like best about Quadient Accounts Payable?**

The approval chain and the division of organizational units.

**What do you dislike about Quadient Accounts Payable?**

Smart capturing can sometimes be inaccurate.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Makes AP processing easier

**Official Response from Ashlin Haley:**

> Thank you for sharing a review on your experience with Quadient Accounts Payable! We’re glad the approval chain and organizational unit features are making AP easier for you. We appreciate your feedback on smart capturing and we will sharing this with our product team. Your insights are valuable as we continue to enhance the experience for our customers. Thank you for choosing Quadient AP!

  ### 24. Efficient time saving AP module that eliminate errors

**Rating:** 4.0/5.0 stars

**Reviewed by:** Robin P. | Accounting Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 17, 2026

**What do you like best about Quadient Accounts Payable?**

The approval process for invoices and its simplicity

**What do you dislike about Quadient Accounts Payable?**

It does not pick up credit notes all of the time

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Our process was long and had many moving parts. Now it is all in one place, the approvals are done and less mistakes

**Official Response from Ashlin Haley:**

> Thank you for sharing your positive experience with Quadient Accounts Payable! We apologize for any inconvenience caused by the credit note issue and will take steps to address this for a smoother experience.

  ### 25. Beanworks Is Incredibly Easy to Use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about Quadient Accounts Payable?**

I only use the beanworks portion.  Incredibly easy to use.  Search functions are a little tedious, but gets the results I need!

**What do you dislike about Quadient Accounts Payable?**

Search functions can be a bit tedious to use.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

The overall approval process is much faster and generates way less paper.

**Official Response from Ashlin Haley:**

> Thank you for sharing your experience with Quadient Accounts Payable! We’re delighted to hear that you find Quadient AP incredibly easy to use, and that it’s helped streamline your approval process—saving time and significantly reducing paper. We appreciate your feedback about the search functions, and we will take these insights into account as we continue to enhance the user experience.

  ### 26. Quadient/Beanworks has streamlined our AP invoice processing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Olivia P. | AP/AR Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 02, 2025

**What do you like best about Quadient Accounts Payable?**

We process over 15,000 invoices monthly, and Beanworks has streamlined every step of the workflow with impressive efficiency. Its seamless integration with Sage Intacct eliminated manual entry, reduced errors, and significantly improved our approval turnaround time. The platform is intuitive, scalable, and built for growth—an essential tool for any high-volume finance team.

**What do you dislike about Quadient Accounts Payable?**

We were unable to utilize Beanworks’ payment module due to our need to support EDI invoice processing. Not all invoices could be routed through Beanworks, which created limitations in achieving full end-to-end automation. That said, this was more a reflection of our internal system constraints than a shortcoming of the platform itself.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Quadient AP Automation by Beanworks has significantly reduced the manual workload and processing time associated with high-volume invoice management. It solved our need for a centralized, automated solution to handle over 15,000 invoices per month, while also streamlining our multi-level approval workflows. The seamless integration with Sage Intacct has eliminated data entry errors and improved overall visibility into AP, enabling our team to focus more on analysis and vendor relationships rather than transactional tasks.

**Official Response from Ashlin Haley:**

> We apologize for the inconvenience you’ve experienced with the QuickBooks Desktop sync and support times. We are committed to resolving this for you and would like the opportunity to look into your concerns further. Please contact us at ap.support@quadient.com, and our technical team will review your issue and work to assist you. We also encourage you to reach out to your Customer Success Manager, who can help ensure your issues are addressed. 

Thank you for highlighting the time-saving and visibility benefits that our solution provides. We truly appreciate your feedback, as it supports our ongoing commitment to continually enhance the experience for our customers.

  ### 27. Excellent Accounts Payable & Expense Management Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mostafa E. | Global Senior Accounting Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 02, 2025

**What do you like best about Quadient Accounts Payable?**

Beanworks is one of the best accounts payable and expense management tools I’ve ever used. It’s incredibly user-friendly, intuitive, and streamlines workflows effortlessly. The platform is both powerful and easy to navigate, making it a pleasure to work with.

I strongly recommend Beanworks to any organization looking for a reliable, efficient, and hassle-free AP solution. It’s a game-changer!

Seamless Implementation: Onboarding was smooth and well-supported.

QBO Integration: Works flawlessly with QuickBooks Online—no sync issues.
 Responsive Support: The customer service team is quick to resolve questions or concerns.

**What do you dislike about Quadient Accounts Payable?**

Expense Management for Reimbursements: The employee reimbursement process is cumbersome, requiring too many steps to submit expenses. A simplified, more user-friendly design would greatly improve this feature.

Despite this drawback, I still strongly recommend Beanworks for its AP strengths and overall reliability. With some refinements to the expense module, it could be a near-perfect solution!

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Reduce human intervension and errors and saving time for me

**Official Response from Ashlin Haley:**

> We're delighted to hear that Beanworks has been a reliable and efficient AP solution for your organization. Thank you for your positive feedback on the user-friendly platform, seamless onboarding, and responsive customer support. We acknowledge your feedback on the employee reimbursement process and will consider this for future updates. We appreciate your recommendation and are dedicated to enhancing the overall user experience.

  ### 28. Easy Navigation and Strong ERP Integration, but Slow Support and Manual Processing Issues

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 14, 2025

**What do you like best about Quadient Accounts Payable?**

Beanworks is an easy to use tool with seamless navigation. The integration with our ERP is very strong.

**What do you dislike about Quadient Accounts Payable?**

I believe the fact that they still have humans processing/creating all the invoices is an issue as capturing mistakes tend to happen on a number of occasions which can turn out to be quite costly if not caught. One of the other dislikes is around their support, support often takes 2-3 days to respond and that too in a pretty lacklustre fashion.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Having one system where we can process and route all of our vendor invoices through has been a huge change for us and really provided a great amount of visibility for our finance and exec teams.

**Official Response from Ashlin Haley:**

> Thank you for sharing your positive experience with Quadient AP's easy navigation and strong ERP integration. We apologize for the issues you've encountered with processing and support. We are committed to addressing these concerns and providing a better experience for our customers.

  ### 29. Great Expense Tracking, But Finding the Invoice Org Can Be Tricky

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about Quadient Accounts Payable?**

Being able to track expenses makes it easier for me to follow up on anything that comes up.

**What do you dislike about Quadient Accounts Payable?**

it's not always easy to find the org of the invoice

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

It makes it easier to prepare everything for financial audit

**Official Response from Ashlin Haley:**

> Thank you for sharing your feedback! We're glad to hear that Quadient Accounts Payable is helping you track expenses and prepare for financial audits more efficiently. We have noted your feedback about the difficulty in finding the invoice org at times, and we will share this insight with our team to consider for further improvements. If you need assistance, please feel free to reach out to our support team. Thank you for choosing Quadient AP!

  ### 30. Easy to Use and Upload Invoices, but AI Matching Needs Improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 11, 2026

**What do you like best about Quadient Accounts Payable?**

Easy to navigate and use. Easy to upload invoices

**What do you dislike about Quadient Accounts Payable?**

AI feature, incorrectly matching invoices and not adding information correctly.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

none at the moment

**Official Response from Ashlin Haley:**

> Thank you for sharing your feedback with us. We're glad to hear that you find Quadient Accounts Payable easy to navigate and use for uploading invoices. We understand your concerns about the AI matching feature and we appreciate your input on areas for improvement. Our team is constantly working to enhance the accuracy and efficiency of the AI matching process. We would love to gather more details about the specific issues you've encountered to address them promptly. Please feel free to reach out to our support team at ap.support@quadient.com so we can assist you further. Thank you for choosing Quadient!

  ### 31. Helpful Automation That Cuts Paperwork, But Can Take a While

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 04, 2026

**What do you like best about Quadient Accounts Payable?**

the automation is very helpful at eliminating a lot of paperwork

**What do you dislike about Quadient Accounts Payable?**

how long it takes for invoices to be ready to export

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Less paperwork, more accuracy

**Official Response from Ashlin Haley:**

> Thank you for sharing your feedback with us! We're thrilled to hear that you find Quadient Accounts Payable's automation helpful in reducing paperwork and increasing accuracy. We appreciate your feedback on invoice export times, and we will share this insight with our team. We're continuously working to improve our processes to make this more efficient for you. Thank you for choosing Quadient!

  ### 32. Powerful software that streamlines operations and ensures accurate, time-saving data entry.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 22, 2025

**What do you like best about Quadient Accounts Payable?**

Sage AP Automation streamlines and automates the entire accounts payable workflow within Sage ERP, enhancing accuracy, visibility, and control from purchase order to payment.

**What do you dislike about Quadient Accounts Payable?**

Settlement Times for Quadient AP Payments after payment is released takes too long and vendors have a bad experience trying to set up ACH. While they are willing to complete the necessary forms, they mentioned that REPAY is requesting three additional documents - documents they do not have and have never been asked to provide in the past. Several of our vendors have expressed frustration with the ACH setup process, stating that REPAY's requirements are making it unnecessarily difficult to receive payments by ACH.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

It helped me to reduce paper and transition to paperless environment.

**Official Response from Ashlin Haley:**

> We're thrilled to hear that Quadient Accounts Payable Automation by Beanworks has helped you transition to a paperless environment. We appreciate your feedback on the settlement times for Quadient AP payments and the ACH setup process. We are committed to addressing these issues to ensure a smoother experience for our customers.

  ### 33. Great Product and Professional Team

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2025

**What do you like best about Quadient Accounts Payable?**

The team was great to work with. They kept in constant contact, and were there whenever I had any questions with quick replies. Also, the system is very user-friendly and intuitive. The implementation process was also super quick and painless! Integrated perfectly with our current finance database.

**What do you dislike about Quadient Accounts Payable?**

The 1 thing I would recommend for improvement would be a quicker read of invoices sent to the system. We had to wait about a day to be able to process the invoices read by the system (not entered manually), so that was an adjustment for us.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

The team was always quick to help with any difficulties we had, so there were no outstanding problems that needed to be solved.

  ### 34. Sage APA

**Rating:** 4.5/5.0 stars

**Reviewed by:** Donna A. | IS Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2024

**What do you like best about Quadient Accounts Payable?**

We like the smart capture, it saves so much time.

**What do you dislike about Quadient Accounts Payable?**

It's working well for us now, so there's not much we don't like about it.  Overall, I would just say that implementation took longer than expected.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

We spend way less time on data entry.  Also, with multiple companies, it gives us one place where we can look up invoices and see which company it was for.

  ### 35. Great software solution for AP automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2025

**What do you like best about Quadient Accounts Payable?**

I enjoy using the software because it's incredibly user-friendly and helps me save valuable time. It eliminates data entry errors, streamlines the approval process, and makes my workflow much more efficient overall

**What do you dislike about Quadient Accounts Payable?**

Implementation process to sync with Sage 100 was confusing and took a few meetings to figure out what needs to be done. Tickets sometimes take too long to solve the problem.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Streamline approval process and helps with invoice management. I was able to go paperless and stop printing the invoices.

**Official Response from Ashlin Haley:**

> We're glad to hear that you find our software user-friendly and time-saving! We apologize for the challenges you faced during the implementation process and with ticket resolution. We are constantly working to improve our processes and provide better support. Your feedback is valuable to us. Thank you for choosing Quadient AP!

  ### 36. Simple for users and surprisingly flexible for administrators

**Rating:** 4.5/5.0 stars

**Reviewed by:** Faizel P. | Graduate Accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 13, 2024

**What do you like best about Quadient Accounts Payable?**

The platform is really user friendly and easy on the eye. Implementation was thorough and the approval workflows we set up were complicated but work very well in the background. It rarely requires any kind of constant attention or troubleshooting. I was worried that it would be hard to build in the level of complexity with budgets, entities, workflows and have seperate concurring approvals for Purchase Orders and Invoices but Quadient have successfully built that for us, to match our company approval structure. Very pleased so far!

Also very pleased with the level of technical and commercial support I've received. Never more than an email/phone call away and never really been told there isn't a solution to my problem. Given this is something that is used by the whole company and every day, it's very satisfying that it works as well as it does.

**What do you dislike about Quadient Accounts Payable?**

The only downside I would say is the connection with Netsuite. At a basic level, it works very well and I do appreciate most of the issues are due to Netsuite's functionality but it would be great to be able to add amortization schedules and have Beanworks work with Netsuite's addons too.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Quadient has automated and facilitated a self service structure for all our Purchase Orders and Invoice approvals. As a finance team, we no longer have to rely on manual PO issuing/approving and can now be completely out of the process and trust our budget holders to approve and employees to extract their POs. 

On invoicing, it allows us to have a comprehensive approval workflow for our invoices and for us to just manage the coding, posting and payment, rather than fretting over whether we should or not.

  ### 37. A reasonable start to an AP system with some low hanging fruit to improve (could be brilliant)

**Rating:** 3.0/5.0 stars

**Reviewed by:** Tom  K. | Financial Controller, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2024

**What do you like best about Quadient Accounts Payable?**

The User Interface is easy to understand and makes tracking where PO's and invoices are sitting within the approval process very clear.
The software builds a clear link between PO's and the invoices.Providing the supplier puts the PO number on the invoice, the software will automatically link the draft invoice with the PO.
User are able to see clearly what is outstanding for them to review rather than having invoices stuck in inboxes, approvals missed etc.
Good account and support team.

**What do you dislike about Quadient Accounts Payable?**

Below updated on 29/1/25 following initial review on 5 November 2024.
There was a previous bug which meant that invoices regularly failed to export from Beanworks into Xero. Approximately one month ago this bug was fixed and the link between the two is now working well.

OCR on the basic package captures very little information. We previously used the forwarding email address for processing invoices in Xero and I would say that this software captures no more information than that did (and that was free). If you were previously typing in invoices, I would imagine that this software will still save you time in the long run.
For those that are used to holding PDF's of the invoices within Xero, the PDFs are not exported from Quadient and are not attached as PDF's to the transaction. Instead, if you open the Bill in Xero, it gives a hyperlink to take you back to Quadient. This is very frustrating if you're used to being able to refer to the invoice when reviewing things like Aged Payables where you can preview the PDF of the invoice directly from the Aged Payables / Bill to Pay report.
The way that the system deals with VAT seems illogical in terms of its claim of "streamling liability accruals". 

The core premise is good and if they addressed some of these issues, I feel they'd have a big impact on the effectiveness of the software for what I'd imagine is not much effort.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

The ability to track where invoices have gone for approval and who needs to do what

  ### 38. Customer Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Patience, M M. | Accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 10, 2025

**What do you like best about Quadient Accounts Payable?**

It makes us more productive as company and makes audits easy as it keeps an audit trail

**What do you dislike about Quadient Accounts Payable?**

If it can tell us who send an email of an invoice or anything I think that will be nice

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

One stop shop for all your

**Official Response from Ashlin Haley:**

> Patience, thank you for sharing your feedback on Quadient Accounts Payable! We're thrilled to hear that Quadient AP is making your company more productive and simplifying audits with a comprehensive audit trail. Your suggestion about identifying the sender of emails is valuable, and we'll definitely consider it for future enhancements. Thank you for choosing Quadient AP!

  ### 39. Simple to work around but with some issues

**Rating:** 3.5/5.0 stars

**Reviewed by:** Pratik  P. | Project Accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 10, 2025

**What do you like best about Quadient Accounts Payable?**

Easy to use and not so complicated with minimum features in a good way

**What do you dislike about Quadient Accounts Payable?**

Less customer support. There is no way we can call customer support and talk to them. The only way we can contact them is through a ticket.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

We get around 2,000 invoices monthly and physically getting those invoices and sorting them out was impossible and a lot of hassle.

**Official Response from Ashlin Haley:**

> Pratik, thank you for sharing your feedback with us. We’re glad to hear that you find Quadient Accounts Payable easy to use and that it has helped streamline your invoice processing. We’re sorry to hear about your experience with support, and your feedback will be shared with the appropriate team. If you have any further concerns or need assistance, please let us know, and we'll be happy to follow up with you. Thank you for choosing Quadient AP. 

  ### 40. Satisfied with service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 21, 2025

**What do you like best about Quadient Accounts Payable?**

Unfortunately, we are unable to utilize all features it has to offer since our needs are basic. Quadient is able to meet our budget. Overall, service was good.

**What do you dislike about Quadient Accounts Payable?**

We are unable to utilize the AP automation because our business operations are specific. We end up with manual enters but that's ok.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

We are unable to utilize all features. Our business needs are basic.

**Official Response from Ashlin Haley:**

> Thank you for sharing your feedback! We're glad to hear that Quadient meets your budget, and that you find the service to be good overall. We understand your specific business operations may not align with all the features of our AP automation, but we appreciate your understanding. If you ever have any questions or need assistance with manual entries, please don't hesitate to reach out. We're here to help and ensure you get the most out of our services!

  ### 41. Beanworks is effective & good but Repay is bad.

**Rating:** 1.0/5.0 stars

**Reviewed by:** Stuart L. | Director of Accounting and Finance, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 02, 2025

**What do you like best about Quadient Accounts Payable?**

Beanworks does a good job processing invoices.  Customer support has been attentive and helped us resolve all AP automation issues.

**What do you dislike about Quadient Accounts Payable?**

The downside is using Repay to process payments.  Repay does not allow direct communication with customers.  Repay is not timely in responding to issues.  It has taken weeks to re-issue lost checks.  Our vendors have struggled to get registered for ACH payment.  Just today, Repay took our AP check run and duplicated every payment.  I suspect it'll takes weeks to resolve this.  Let me be clear.  Repay has been a disaster.  My staff is ready to quit.  Our vendors go weeks without payment.  Before this morning, I could have said Repay at least is consistent on processing released Beanworks invoices.  Now, I can't even say that.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Using Beanworks reduces the inherent risk of check washing & other check fraud.

**Official Response from Ashlin Haley:**

> We are glad to hear that Quadient AP has been effective in processing your invoices and that our customer support has been helpful. We are sorry to hear about the difficulties you have experienced with Repay, and we are committed to addressing these issues to ensure a better experience for you and your vendors. 

  ### 42. Smooth transition while connecting to our ERP system.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Renewables & Environment | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2025

**What do you like best about Quadient Accounts Payable?**

It's simple connected easily to our ERP system. Easy to train in rest of the company into this software.

**What do you dislike about Quadient Accounts Payable?**

The approval system is limited and can become tedious while setting up the approvals for multiple departments and delegations of authority.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Process improvement and workflows that were previously being managed by excel files/emails.

**Official Response from Ashlin Haley:**

> Leandra, thank you for sharing your experience with Quadient Accounts Payable! We're thrilled to hear that Quadient AP has saved you a lot of time and made your processes more efficient. It's also great to know that you find the invoice uploading, GL codes, and smart code option easy to use. We appreciate your feedback regarding the merging process timing and attachment size limitations. We will definitely look into improving these aspects to enhance your experience. Thank you for choosing Quadient!

  ### 43. Quadient has been a time saver for our company.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Charvel  W. | Senior Staff Accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 01, 2024

**What do you like best about Quadient Accounts Payable?**

Quadient Accounts Payable Automation by Beanworks has made the approval process and the communication pathways so much easier for our company. It has given us hours of time back to focus on other tasks as the invoice approvals happen automatically now and we are able to see what changes need to be made in the rejection comments.

**What do you dislike about Quadient Accounts Payable?**

I can't say bad comments because it has been really helpful. If anything, it is a little difficult to reach our representative as the calendar schedule is quite full.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Quadient AP Automation by Beanworks has streamlines our invoice approval process tremendously. We are able to review and submit invoices knowing they are auto routed to approvers and it allows us to focus on other tasks.

  ### 44. Beanworks has been useful for our company to reduce a lot of Admin work related to AP.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 01, 2024

**What do you like best about Quadient Accounts Payable?**

- Beanworks has helped automate previously manual invoice upload and approval process 
- it helps in making sure there is an audit trail for approval
- also helps in accruals as it helps to

**What do you dislike about Quadient Accounts Payable?**

- Lack of reports - For example there is no report in Beanworks showing pending approval invoices and who it is pending approval from
- it also doesnt show how many days its been pending approval

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

- Previously our invoice approval process was very manual - we were uploading and posting invoices through email. It was very hard to keep track of approvals and we would often lose track of invoices. Beanworks has helped very mich to automate this process and has helped us increase visibility. Additionally department owners are now able to view invoices related to their department and helped enhance the visibility and spend tracking for them. As well, it has made sure there are less payment errors or overpayment as all invoices are approved and there is an audit trial.

  ### 45. The Tool to Streamline Your AP Process

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 23, 2024

**What do you like best about Quadient Accounts Payable?**

Quadient AP Automation by Beanworks has really saved us time and money on our accounting procedures by limiting errors and streamlining our workflow. The visibility on this function of business has increased and our controls have become much stronger. Our Customer Support from our Account Manager has been wonderful and they have made an effort to actively check in with us and support our every need. The integration and implementation with our ERP system has been extremely simple with the way the Quadient team handles the back end buildout. We love using this software every day.

**What do you dislike about Quadient Accounts Payable?**

The auto-capture isn't perfect,... YET. It has some permission/usability limitations compared to other products, but we are told they are actively improving the system.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Quadient AP Automation solves the need to chase down approvals via manual process and improves the clarity and cleanliness of our books, streamlining our invoice to payment process.

  ### 46. Smooth work flow

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rehan K. | Finance Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 13, 2024

**What do you like best about Quadient Accounts Payable?**

good time saving, no more paper invoices

**What do you dislike about Quadient Accounts Payable?**

at the end of the day its a software and they can glitch at times.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

accurate data capture, smooth payment runs, no dublication

  ### 47. Quadient account payable automation experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Syed Aun H. | Accounting and Payroll Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 01, 2024

**What do you like best about Quadient Accounts Payable?**

The best thing for me is their user freindly guide, further automation is quickbook is very effective as compared to the other software where you have to do lot of manual integration

**What do you dislike about Quadient Accounts Payable?**

Although every thing is perfect but some part need to have further betterment like new changes initially it is difficult to understand the updates however the customer service done pretty good job to understand

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Automation of AP with quick books save plenty of time and increase my efficiency

  ### 48. Improve Your Process Workflow and Build Efficiency

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2024

**What do you like best about Quadient Accounts Payable?**

The best part of Quadient AP Beanworks is the ability to streamline your workflow in Accounts Payable and reduce the time necessary to process invoices/payment. The implementation process provided by Quadient really irons out any kinks you may have in throughout the progress. With daily use, we've been able to cut down our AP process by 60%. The integration with the team has been well accepted and they have been excited to refocus their time.

**What do you dislike about Quadient Accounts Payable?**

The downsides of the AP Automation have been limitations of features and not a very robust offering within the software. There also aren't too many settings to adjust and modify. To customize the platform, you need to reach out to the customer support teams and have them consider the features in a future build.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

Efficiency problems, accuracy of data, and workflow bottlenecks.

  ### 49. Extremely efficient. Kavi was brilliant during the set up process.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Toby A. | Finance Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 19, 2024

**What do you like best about Quadient Accounts Payable?**

The 3 way invoice matching function. Fraud detection with subsequent invoices.

**What do you dislike about Quadient Accounts Payable?**

Autoforward for all invoices can be setup so there is no manual tasks to reduce the admin burden.

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

It solves the manual process of approving and uploading invoices to an AP software.

  ### 50. Reviewing AP Automation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 23, 2024

**What do you like best about Quadient Accounts Payable?**

the best part of Quadient AP automation is we dont have to enter any invoice information manually. Also, we can monitor the information where the invoice is seating.

**What do you dislike about Quadient Accounts Payable?**

Tax selection for non profit is difficult if the conmany who is using Quadinet AP automation have opration throughout CAnada

**What problems is Quadient Accounts Payable solving and how is that benefiting you?**

it is helpoing AP team members to automatically inputing the invoice infoe4mation into the system which reduced the manual work. Also, it is helping to expedite the process considering we can monitor where the invoice is seating.


## Quadient Accounts Payable Discussions
  - [What is Beanworks Support like, will someone help me when I need it?](https://www.g2.com/discussions/beanworks-support) - 2 comments, 1 upvote
  - [What if I need the images down the road? How can I get my invoice images?](https://www.g2.com/discussions/future-file-transfer) - 1 comment, 1 upvote
  - [Does Beanworks store the images of invoices? Can those images be transferred to my ERP system?](https://www.g2.com/discussions/file-storage) - 1 comment, 1 upvote
  - [What invoice file formats are accepted by Beanworks?](https://www.g2.com/discussions/accepted-file-types) - 1 comment, 1 upvote
  - [How do invoices get from us into the Beanworks system?](https://www.g2.com/discussions/invoices) - 1 comment, 1 upvote

- [View Quadient Accounts Payable pricing details and edition comparison](https://www.g2.com/products/quadient-accounts-payable/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-04+17%3A11%3A23+-0500&secure%5Bsession_id%5D=39362d72-20d5-43dc-97c9-94c8b32f768a&secure%5Btoken%5D=5ba1319e61a18c6374cc371f76ffea3cd3351b6253f24aa1d99f538439bbaac0&format=llm_user)
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  - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews)
  - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews)
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  - [Xero](https://www.g2.com/products/xero/reviews)

## Quadient Accounts Payable Features
**Expense Reports**
- Ease of Creating Expense Reports
- Bank / Credit Card Integration
- Smart Categorization
- Digital Receipt Management
- Employee Reimbursement
- Currency Conversions
- Credit Card Integration

**Invoice Management**
- Capture
- Repository

**Invoice Generation**
- Digital Invoices

**Invoice Processing**
- Matching
- Payments
- Workflows
- Tax Compliance

**Invoice Processing**
- Approvals
- Batch Processing
- Consolidation
- Match Invoices

**Analytics**
- Due Dates
- KPIs

**Analytics**
- Due Dates
- Cashflow
- KPIs
- Payment Tracking

**Client Invoicing**
- Invoice Creation and Delivery
- Electronic Payments
- Project Accounting / Revenue Recognition

**Integration**
- Accounting
- Payment Integration
- ERP

**Integration**
- Accounting
- Payments
- ERP
- Account Sync

**Generative AI - Expense Management**
- Image-to-Text
- Text Generation
- Text Summarization

**Mobile**
- Receipt Capture

**Platform**
- Embedded AI / Machine Learning
- Complex Approval Workflow

**Administration**
- PCI Regulation Compliant

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support

**Risk**
- Analysis
- Identification

**Recovery**
- Recoup
- Reporting

**Audit**
- Filters
- Overpayments
- Duplicates

**Fraud**
- Vendor Checks
- Monitoring

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