Canix Reviews & Product Details

I enjoy Canix as a whole. The UI is pretty solid, and the information it gives us is great. It not only allows ground-level employees to fundamentally understand and use it, but it also offers more functionality than Metrc. I just feel like it's bar none, the best possible experience you can get for cultivation or manufacturing. I've loved the customer service; it's been fantastic. There's never been a wrong moment, and I've never had a bad experience with customer service. Review collected by and hosted on G2.com.

Honestly, the reporting functionality is pretty solid, but there are times I feel like Canix should be able to pull some information and it's just unable to at the time. Just not enough data or at least the data that maybe our c-suite members are asking might just be just out of reach sometimes. Review collected by and hosted on G2.com.

Canix for me is very organized. There isn't a whole lot of fuss overall in the program. It feels very user friendly. I'm am able to navigate easily, and it is smooth when teaching someone else to use the program as well. I have always gotten responses in a timely manner when submitting help desk tickets. I use canix 5 days a week for at least 30 hours. Most of the updates over the past 2 years I have been using canix have been helpful and have streamlined my process. Review collected by and hosted on G2.com.

I don't like one of the more recent updates to the "Action/Split Packages" screen for making child packages. The layout was changed and now it doesn't flow the same. It takes longer for me to complete splitting items than it did previously. It feels more clunky now. I think the "Number of Packages", "Packaged Weight", "Pulled Quantity" text boxes should all stay next to each other. Instead of having it in the top right corner it should be on the left above "Packaged Weight". The less places I have to look around the screen the better. If I can click in one text box and tab over and enter quantities then it simplifies my process and makes it more difficult for me, or someone I am teaching to mess this part up.

Another thing is the text wrapping on the label creation screen. I am wondering if it's possible that I could have more freedom to wrap text lines as I see fit. I like to make the text on my labels as large as possible, and fill as much white space as possible. This makes it easier for our team to identify packages since we have a lot of Aisles and tall shelves. Our "item name's" are usually the only thing I need to wrap within the label box but I have discovered that if the "strain name" on a specific item is longer than 7 characters than it won't auto wrap the text correctly. It looks like it does but when I export a PDF it won't wrap the text for me to print.

Example that wraps correctly: FLOWER POUCH_14G_25PK-TP-Wedding Cake

Example that doesn't wrap to PDF: FLOWER POUCH_14G_25PK-TP-GMO

So just the end part is affecting my ability to wrap. The "Wedding Cake" and "GMO".

The last issue is one I have had for 2 years that is quite irritating. At our facility we have several people who use and create packages and I am wondering if it's possible that each person in our facility can create package numbers in there on number range without the tag number automatically pulling everyone to the same number sequence. Basically if I am creating tags and I go to click create and it says this tag number I will select a different number range to find free space. The problem is that whatever number I select, canix will have everyone is our facility start creating tags in that new number range I selected. It is very annoying because we are digitally stepping on each others toes. If we could all create tags in our own number range that would be awesome. Also on that note the recent update that added the "Apply consecutively" toggle in the "Split Packages" screen is very annoying. I am never going to not select that because of this problem specifically. We are stepping on each others toes. If I don't select that toggle then someone else's tags that they are making at the same time get peppered into my number range. It just seems silly because with a 12 digit inventory system there are 1 TRILLION NUMBER COMBINATIONS! Pretty wild but considering that we could all make tags in our own number range and never get mixed up.

Also bring back the refresh button on the "Start Tag" text box in the "Split Packages" screen.

Also also maybe let us color the background on our profiles that would be sweet! I would love to make the surrounding green!

Okay that's all! Sorry it's a lot but thank you for your time and thank you for giving me somewhere to complain! :D <3 <3 <3 Review collected by and hosted on G2.com.

I love how Canix enables me to export sales data into Excel easily, which greatly enhances my ability to analyze and manage my sales numbers and products by location effortlessly. This feature significantly aids me in organizing and reviewing my monthly sales, streamlining my workflow as a sales representative. Additionally, the ability to export data ensures that I can work efficiently across different platforms, integrating seamlessly with my existing data management tools. It's a crucial functionality that supports both my daily tasks and long-term sales strategy development. Review collected by and hosted on G2.com.

I find it frustrating that Canix sometimes lags or reboots when I'm placing an order, which forces me to redo all my work. It would be incredibly helpful if there were an autosave feature to prevent this loss of progress. Review collected by and hosted on G2.com.

The interface is super easy and convenient to use, customizable and combines many functions in one place! I use it daily at work and rarely run into problems with my needs. If I do, customer support has made themselves readily available and quickly works to resolve any issues. Review collected by and hosted on G2.com.

The delay between Canix and Metrc is not ideal, but it's something that Canix has improved upon drastically since we started using it. Review collected by and hosted on G2.com.

Pros:

* ✅ Compliance Made Easy - Build your system from the ground up and compliance is always on track and verifiable.

* ✅ Intuitive Interface - if you love data, you'll love Canix.

* ✅ Customer Support - Canix team is an email away and super responsive. They are collaborative in all issue resolution and continually offer best practices and follow-up support.

* ✅ Reporting - Can easily tailor Canix generated reports to your needs or generate reports on your own. The reports are easy to filter and rearrange in real time. It is so helpful to have all the data at your fingertips.

* ✅ Updates - Canix is open to user requests, often letting users vote on next updates and requests from other users. Review collected by and hosted on G2.com.

Cons:

* ⚠️ Learning Curve: Canix can seem intimidating - this can prevent users from initially starting. Once using, it is very intuitive. Canix also offers training and real-time support.

* ⚠️ Occasional Bugs: Minor glitches, often addressed quickly. Review collected by and hosted on G2.com.

I love using Canix because it significantly streamlines inventory management, making it incredibly easy to access and download data at any time. Its organization and intuitive design surpass traditional Excel spreadsheets, allowing me to find the data I need effortlessly whenever I require it. The transition to Canix has made tracking inventory much easier, and I appreciate the way it was designed for a smooth setup, especially for cultivation purposes. Additionally, I find Canix to be an invaluable companion to Excel due to its superior functionality in managing cultivation inventory and analysis. Review collected by and hosted on G2.com.

Some date formats in Canix could be improved to facilitate easier analysis. Additionally, there is a specific issue with the planted date in the batches that needs adjustment. Review collected by and hosted on G2.com.

During an edibles cook, Canix allows me to easily track all cannabis and non-cannabis ingredients in each cook. It will pull the ingredients from my inventory each time a make a tag. It will also tell me the cost of each ingredient, and allow me to enter all labor hours. So every penny that is spent can be tracked. There is also a reporting section where you can see tables and graphs with any possible information you can think up!

-Madison Speer: mspeer@smokeyrivercannabis.com Review collected by and hosted on G2.com.

Some time needs to be spent to create Bills of Materials and Batch templates. However, once the templates are done they automatically populate all ingredients and costs each time a tag is created. Review collected by and hosted on G2.com.

Usability across different license types: We utilize Canix for our Cultivation, Processing and Distribution Licenses and Canix is tailored to accomodate track and trace for all three.

Marketplace: Since Canix implemented the Shop, we have been able to move all of our sales to Canix, which enables us to have a single source for all of our inventory movements.

Refinement: Through out the time we have been with Canix, they have been super responsive to requests and willing to work with us on improving our systems as well as functionality in Canix. Additionally, Canix is highly customizable in how you set up and view your data! Review collected by and hosted on G2.com.

There are a few bugs, however, none that Canix isn't working on resolving. Review collected by and hosted on G2.com.

Great integrations to platforms I already use, and great product support in helping me to run them smoothly. Review collected by and hosted on G2.com.

No downsides to canix thus far, any issues or tech problems are solved very prompty. Review collected by and hosted on G2.com.

After constantly struggling with Biotrack, where even basic tasks took longer due to its clunky interface and rigid workflows, Canix has been a game-changer. Its intuitive GUI makes navigating menus, making adjustments, and moving items much more efficient. The ability to open multiple tabs for multitasking has drastically improved our workflow. On top of that, the system was easy to implement, integrates smoothly with our existing processes, and the customer support has been consistently responsive and helpful throughout the transition. We us it everyday, to solve our problems. Review collected by and hosted on G2.com.

There's been a few bugs like unit numbers being the same but different items. Review collected by and hosted on G2.com.