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Canix Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Canix Media

Canix Demo - Cultivation Forecasting
Dashboard for cultivation forecasting tool
Canix Demo - Harvest Overview
Manage harvests with this view
Canix Demo - Waste Report
Reduce waste using this report
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Canix Reviews (120)

Reviews

Canix Reviews (120)

4.3
120 reviews

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AP
Inventory Specialist
Small-Business (50 or fewer emp.)
"Exceptionally Organized and User-Friendly Software/ With a Few Suggestions"
What do you like best about Canix?

Canix for me is very organized. There isn't a whole lot of fuss overall in the program. It feels very user friendly. I'm am able to navigate easily, and it is smooth when teaching someone else to use the program as well. I have always gotten responses in a timely manner when submitting help desk tickets. I use canix 5 days a week for at least 30 hours. Most of the updates over the past 2 years I have been using canix have been helpful and have streamlined my process. Review collected by and hosted on G2.com.

What do you dislike about Canix?

I don't like one of the more recent updates to the "Action/Split Packages" screen for making child packages. The layout was changed and now it doesn't flow the same. It takes longer for me to complete splitting items than it did previously. It feels more clunky now. I think the "Number of Packages", "Packaged Weight", "Pulled Quantity" text boxes should all stay next to each other. Instead of having it in the top right corner it should be on the left above "Packaged Weight". The less places I have to look around the screen the better. If I can click in one text box and tab over and enter quantities then it simplifies my process and makes it more difficult for me, or someone I am teaching to mess this part up.

Another thing is the text wrapping on the label creation screen. I am wondering if it's possible that I could have more freedom to wrap text lines as I see fit. I like to make the text on my labels as large as possible, and fill as much white space as possible. This makes it easier for our team to identify packages since we have a lot of Aisles and tall shelves. Our "item name's" are usually the only thing I need to wrap within the label box but I have discovered that if the "strain name" on a specific item is longer than 7 characters than it won't auto wrap the text correctly. It looks like it does but when I export a PDF it won't wrap the text for me to print.

Example that wraps correctly: FLOWER POUCH_14G_25PK-TP-Wedding Cake

Example that doesn't wrap to PDF: FLOWER POUCH_14G_25PK-TP-GMO

So just the end part is affecting my ability to wrap. The "Wedding Cake" and "GMO".

The last issue is one I have had for 2 years that is quite irritating. At our facility we have several people who use and create packages and I am wondering if it's possible that each person in our facility can create package numbers in there on number range without the tag number automatically pulling everyone to the same number sequence. Basically if I am creating tags and I go to click create and it says this tag number I will select a different number range to find free space. The problem is that whatever number I select, canix will have everyone is our facility start creating tags in that new number range I selected. It is very annoying because we are digitally stepping on each others toes. If we could all create tags in our own number range that would be awesome. Also on that note the recent update that added the "Apply consecutively" toggle in the "Split Packages" screen is very annoying. I am never going to not select that because of this problem specifically. We are stepping on each others toes. If I don't select that toggle then someone else's tags that they are making at the same time get peppered into my number range. It just seems silly because with a 12 digit inventory system there are 1 TRILLION NUMBER COMBINATIONS! Pretty wild but considering that we could all make tags in our own number range and never get mixed up.

Also bring back the refresh button on the "Start Tag" text box in the "Split Packages" screen.

Also also maybe let us color the background on our profiles that would be sweet! I would love to make the surrounding green!

Okay that's all! Sorry it's a lot but thank you for your time and thank you for giving me somewhere to complain! :D <3 <3 <3 Review collected by and hosted on G2.com.

Sophia B.
SB
"Effortless Sales Tracking, Needs Autosave"
What do you like best about Canix?

I love how Canix enables me to export sales data into Excel easily, which greatly enhances my ability to analyze and manage my sales numbers and products by location effortlessly. This feature significantly aids me in organizing and reviewing my monthly sales, streamlining my workflow as a sales representative. Additionally, the ability to export data ensures that I can work efficiently across different platforms, integrating seamlessly with my existing data management tools. It's a crucial functionality that supports both my daily tasks and long-term sales strategy development. Review collected by and hosted on G2.com.

What do you dislike about Canix?

I find it frustrating that Canix sometimes lags or reboots when I'm placing an order, which forces me to redo all my work. It would be incredibly helpful if there were an autosave feature to prevent this loss of progress. Review collected by and hosted on G2.com.

Tyler W.
TW
Packaging Supervisor
Mid-Market (51-1000 emp.)
"Packaging Made Easy with Canix"
What do you like best about Canix?

The interface is super easy and convenient to use, customizable and combines many functions in one place! I use it daily at work and rarely run into problems with my needs. If I do, customer support has made themselves readily available and quickly works to resolve any issues. Review collected by and hosted on G2.com.

What do you dislike about Canix?

The delay between Canix and Metrc is not ideal, but it's something that Canix has improved upon drastically since we started using it. Review collected by and hosted on G2.com.

Rosemary M.
RM
Ops/Distro/Sales
Mid-Market (51-1000 emp.)
"Canix Review"
What do you like best about Canix?

Pros:

* ✅ Compliance Made Easy - Build your system from the ground up and compliance is always on track and verifiable.

* ✅ Intuitive Interface - if you love data, you'll love Canix.

* ✅ Customer Support - Canix team is an email away and super responsive. They are collaborative in all issue resolution and continually offer best practices and follow-up support.

* ✅ Reporting - Can easily tailor Canix generated reports to your needs or generate reports on your own. The reports are easy to filter and rearrange in real time. It is so helpful to have all the data at your fingertips.

* ✅ Updates - Canix is open to user requests, often letting users vote on next updates and requests from other users. Review collected by and hosted on G2.com.

What do you dislike about Canix?

Cons:

* ⚠️ Learning Curve: Canix can seem intimidating - this can prevent users from initially starting. Once using, it is very intuitive. Canix also offers training and real-time support.

* ⚠️ Occasional Bugs: Minor glitches, often addressed quickly. Review collected by and hosted on G2.com.

AG
"Intuitive and Organized Inventory Management"
What do you like best about Canix?

I love using Canix because it significantly streamlines inventory management, making it incredibly easy to access and download data at any time. Its organization and intuitive design surpass traditional Excel spreadsheets, allowing me to find the data I need effortlessly whenever I require it. The transition to Canix has made tracking inventory much easier, and I appreciate the way it was designed for a smooth setup, especially for cultivation purposes. Additionally, I find Canix to be an invaluable companion to Excel due to its superior functionality in managing cultivation inventory and analysis. Review collected by and hosted on G2.com.

What do you dislike about Canix?

Some date formats in Canix could be improved to facilitate easier analysis. Additionally, there is a specific issue with the planted date in the batches that needs adjustment. Review collected by and hosted on G2.com.

MS
Kitchen Manager
Small-Business (50 or fewer emp.)
"Using Canix in an edibles kitchen"
What do you like best about Canix?

During an edibles cook, Canix allows me to easily track all cannabis and non-cannabis ingredients in each cook. It will pull the ingredients from my inventory each time a make a tag. It will also tell me the cost of each ingredient, and allow me to enter all labor hours. So every penny that is spent can be tracked. There is also a reporting section where you can see tables and graphs with any possible information you can think up!

-Madison Speer: mspeer@smokeyrivercannabis.com Review collected by and hosted on G2.com.

What do you dislike about Canix?

Some time needs to be spent to create Bills of Materials and Batch templates. However, once the templates are done they automatically populate all ingredients and costs each time a tag is created. Review collected by and hosted on G2.com.

Suvi F.
SF
ERP Manager
Mid-Market (51-1000 emp.)
"ERP Manager"
What do you like best about Canix?

Usability across different license types: We utilize Canix for our Cultivation, Processing and Distribution Licenses and Canix is tailored to accomodate track and trace for all three.

Marketplace: Since Canix implemented the Shop, we have been able to move all of our sales to Canix, which enables us to have a single source for all of our inventory movements.

Refinement: Through out the time we have been with Canix, they have been super responsive to requests and willing to work with us on improving our systems as well as functionality in Canix. Additionally, Canix is highly customizable in how you set up and view your data! Review collected by and hosted on G2.com.

What do you dislike about Canix?

There are a few bugs, however, none that Canix isn't working on resolving. Review collected by and hosted on G2.com.

DA
Processing Supervisor
Mid-Market (51-1000 emp.)
"So much better then dealing with the Biotrack interface"
What do you like best about Canix?

After constantly struggling with Biotrack, where even basic tasks took longer due to its clunky interface and rigid workflows, Canix has been a game-changer. Its intuitive GUI makes navigating menus, making adjustments, and moving items much more efficient. The ability to open multiple tabs for multitasking has drastically improved our workflow. On top of that, the system was easy to implement, integrates smoothly with our existing processes, and the customer support has been consistently responsive and helpful throughout the transition. We us it everyday, to solve our problems. Review collected by and hosted on G2.com.

What do you dislike about Canix?

There's been a few bugs like unit numbers being the same but different items. Review collected by and hosted on G2.com.

AM
Processing Manager
Mid-Market (51-1000 emp.)
"Great but some bugs"
What do you like best about Canix?

The easy interface and the ability to figure things out. The way canix is laid out is easy to use and figure out. I can easily navigate every where on the platform without getting lost or confused. Review collected by and hosted on G2.com.

What do you dislike about Canix?

It updates way to frequently and normally we have glitches every time it does. Also with integrating it with Biotrack it also has problems that take weeks to fix. Currently I am waiting to split 2 parent barcodes into product types but can not due to an update and the biotrack communication has glitched and the product all of a sudden has been allocated and I can not do anything with the barcode. Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Small-Business (50 or fewer emp.)
"Great In Theory"
What do you like best about Canix?

The current most helpful thing about Canix is that the website is being catered to the specific needs of the company I am employed at. In theory, it should work great, and I believe it will once the website is fully fleshed out and more functional. Review collected by and hosted on G2.com.

What do you dislike about Canix?

Many things are currently unhelpful about Canix. Thee website in its current state insists on opening a new tab every time a new action is performed, and at times it will give an error message telling the user they don't have enough memory to perform said action. The suggestion from the website is to close open tabs to free up space which is a bit ironic.

The ability to create Metrc tag labels is a function i have been able to use with other programs, though with Canix, the fact that this needs to be done in a separate page entirely unassociated with the order being currently worked on poses many issues. Rather than creating a set number of labels starting with the tag number the user provides and generating them in numerical order, I believe it would be best to create labels after inputting an associated order number (or by moving the "Tags & Labels" tab into the actions provided when editing a Sales Order) and having all tag information populate and associate automatically.

There is a "Refresh Metrc Data" button in the sidebar that, like many other features, is great in theory, but requires more effort than it should to use. It is currently most frequently utilized when creating Tags. Even after Metrc tags have been assigned and associated with an order, and even if the pop-up says Metrc data is being currently refreshed, it will again have to be manually refreshed by user in order for all necessary information to auto-populate into the tag template. I believe Metrc data should never have to be manually refreshed by user, and that it should be done automatically at set intervals by the program itself.

There are many sections where information will auto-populate, many of them being in the order editing process. It seem that there is more consistent auto-population in sections where the user would rather not have it done (sections where the information varies widely from order to order, like "additional payment notes"), and it is less consistent where the user would prefer it to be (sections where information will not vary widely from order to order or location to location, like "terms and conditions" or "route" and "destination").

Lastly--and I am submitting this review now after taking many days to compile notes and not any longer as I'm sure I would find more things to gripe about, and I don't want this to be any more lengthy than it is--there is no search bar. There is a search function that allows you to search the program's settings, but users are currently unable to search the program itself for any information that they may need readily at their disposal. Programs like Distru have a site-wide search function that allowed users to look up an order by its associated Distru order number, Distru invoice number, Leaflink order number, Leaflink invoice number, or location. Users are also able to search for packages by name, sku, or associated Metrc tag. This seems like a very basic quality of life function that i was frankly shocked to see isn't available.

Through no fault of the website/program or its creators, it just isn't ready to be used in daily operation in the way Distru or other similar, already established programs are. Any function that may improve the workflow is currently overshadowed by the current issues. Review collected by and hosted on G2.com.

Response from Stacey Hronowski of Canix

Hi! Thank you so much for taking the time to share such detailed feedback with us. It helps us improve.

We take your concerns very seriously, and we've already actioned upon some of the things that you've mentioned:

1. Lack of search bar - We've added in search on our Shop: https://canix.canny.io/changelog/smarter-shop-filters-search-on-shop. Search throughout the rest of the product coming shortly.

2. Not being able to print labels from the sales order screen - We released this this week: https://canix.canny.io/changelog/download-package-labels-directly-from-sales-orders

3. Auto-population of information - you can now auto-populate sales order information by last order, or by last customer, or you can choose to not have it auto-populate at all.

4. Refreshing Metrc data - We refresh Metrc data every ten minutes, for every data object in Canix, automatically in the background. We will look at implementing Webhooks as well to ensure faster syncing with Metrc.

Once again, thank you for your feedback!

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

13 months

Average Discount

9%

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