--- title: Emburse Expense Enterprise (formerly Chrome River Expense) Reviews meta_title: 'Emburse Expense Enterprise (formerly Chrome River Expense) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2395 reviews by the users' company size, role or industry to find out how Emburse Expense Enterprise (formerly Chrome River Expense) works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 2395 scale: '5' date_modified: '2026-09-16' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- # Emburse Expense Enterprise (formerly Chrome River Expense) Reviews **Vendor:** Emburse **Category:** [Expense Management Software](https://www.g2.com/categories/expense-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 2,395 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About Emburse Expense Enterprise (formerly Chrome River Expense) Emburse Expense Enterprise is a fast, fluid, mobile web app that offers global organizations the latest in travel and expense management. We deliver the same user experience across all devices – smartphones, tablets, laptops, desktops – which makes employees happy. Powerful analytics and expense reporting capabilities make the CFO and accounts payable staff even happier. Expense serves complex, global enterprise organizations. ## Emburse Expense Enterprise (formerly Chrome River Expense) Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users appreciate the **ease of use** of Emburse Expense Enterprise, finding it simple and user-friendly for reporting. (200 reviews) - Users appreciate the **easy upload functionality** of Emburse Expense Enterprise, making receipt management seamless and efficient. (80 reviews) - Users value the **simplicity** of Emburse Expense Enterprise, finding it very easy and straightforward to use. (61 reviews) - Users appreciate the **efficiency** of Emburse Expense Enterprise, enabling quick expense submissions and streamlined processes. (47 reviews) - Users find the **intuitive design** of Emburse Expense Enterprise simplifies creating, editing, and submitting reports effortlessly. (41 reviews) - Users appreciate the **easy electronic submission** process for reimbursements, finding it simple and user-friendly. (40 reviews) - Navigation Ease (39 reviews) - Speed (39 reviews) - Mobile App (37 reviews) - Automation (32 reviews) **What users dislike:** - Users find the **navigation unintuitive** , leading to confusion about steps and options during use. (61 reviews) - Users face difficulties with **receipt management errors** , including incorrect currency and troublesome receipt retrieval during expense submissions. (32 reviews) - Users face **invoicing issues** with repetitive data entry and difficulties in identifying duplicate invoices, wasting time. (30 reviews) - Inaccurate Results (27 reviews) - Users find the **learning curve steep** , requiring significant time and effort for effective implementation and management. (25 reviews) - Users find the lack of **insufficient explanations** frustrating, leading to confusion during the expense reporting process. (24 reviews) - Users find **manual entry cumbersome** , citing difficulties with complicated receipts and occasional website crashes affecting progress. (22 reviews) - Users face **upload issues** with Emburse Expense, particularly with file formats and slow document processing. (22 reviews) - Limited Options (21 reviews) - Users find the **time-consuming implementation and invoicing process** frustrating, impacting overall efficiency and usability. (21 reviews) ## Emburse Expense Enterprise (formerly Chrome River Expense) Reviews ### 1. Relatively easy to use, but some adaptations are necessary. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **AI Translated:** This review has been translated from French using AI. **Reviewed Date:** August 13, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** After a period of 6 months of use, one gets used to it – the system with quick interaction, without interruptions, history of sent invoices, keywords remain in memory to speed up the filling of information. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** For travel allowances, the system is immediately configured with automatic deductions for breakfast, lunch, and dinner. I very rarely receive them during my business trips. This means I have to check each day separately to record them correctly. This represents 5 clicks per day - if there are 10 days, then 50 clicks, and additionally at the end, I have to check again if I have checked correctly. A simpler ergonomics is needed, for example, an overview of the entire month, where only the individual boxes of certain days would need to be checked - this way it could be filled out more quickly and with better visibility of all the days. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** No paper - nor sending photocopies. ### 2. Chrome River was a Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Naazneen K. | Researcher, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 28, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Empires expense is easy to use and is very convenient. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Common improvement opportunities include a simpler expense-entry workflow, fewer clicks for receipts and allocations, clearer error/validation messages, better mobile usability, faster receipt matching/OCR, easier handling of split expenses and funding accounts, and a more intuitive approval/status view. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** This app is easy to use and I dont find it difficult to use. ### 3. Emburse Chrome River Expense is consistent and remains easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor S. | Student, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 07, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** I like how they have updated the main page to make it even more simple to navigate. The site continues to get expense refunds back quickly. They also made customer service easier to contact and they have continued to help me. I was recently locked out of my account and they got back to me almost instantly and fixed the problem. I have also noticed that they have helped organize the funding sources that I use and I no longer have to manually input the numbers, which is very nice. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** While it is still very easy to use and organized, some of the more complicated receipts are hard to input. Also, there have been a few times the website has crashed while I am in the middle of implementing a reimbursement, and my progress was not recovered an dI had to start again. These would be some minor fixes. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** I dont need to rely on communication with people to get expenses, I can just submit it into the system not have to worry about getting in contacr with anybody. ### 4. Effortless Expense Management with Emburse **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriela C. | Communications Consultant, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 02, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** I like how Emburse Expense Enterprise keeps a nice record of everything related to my expenses. It's super easy to use, especially with so many easy categories to allocate expenses to. For transportation, there's flight, ground transportation, mileage, etc., and if I use Uber or Lyft, the receipt automatically uploads to my Emburse account. Plus, I can easily take a picture of receipts with the app on my phone and upload them. The initial setup was super easy, both the desktop version and the app. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** I've had a couple of instances where I can't find the receipt to allocate to my expense. For example, I upload the receipt and I incorrectly selected a different receipt, but when I go back to find the correct one, I can't find it. I think it would be helpful to have a history/library of previously uploaded or utilized receipts. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** I use Emburse for personal workplace expenses needing reimbursement. It keeps a nice record of everything, is super easy with category allocation, and makes uploading receipts easy via the app. ### 5. Easy Receipt Matching, but Late-Syncing Transactions Cause Past-Due Warnings **Rating:** 3.5/5.0 stars **Reviewed by:** David H. | Co-Director of Special Projects, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** July 02, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** The organization is very nice and easy to use. I especially appreciate the receipt matching automatically if you have previously uploaded it. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** A lot of transactions aren't synced properly and will show up late and then warn you that you're submitting an expense past due. In reality it may be past due, but an expense can't be submitted if it doesn't show up. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Expense tracking across the organization. The expenses can be easily categorized and downloaded for later analysis ### 6. Still learning the ropes and things were not intuitive at times. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** May 14, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Ease of adding receipts but if I'm going to have the option to utilize the AI feature, please make it better. It would sort my pictures and documents all to one receipt so then I had to go and add them to the correct receipt . **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Ease of adding receipts but if I'm going to have the option to utilize the AI feature, please make it better. It would sort my pictures and documents all to one receipt so then I had to go and add them to the correct receipt . **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Ease of adding receipts but if I'm going to have the option to utilize the AI feature, please make it better. It would sort my pictures and documents all to one receipt so then I had to go and add them to the correct receipt . ### 7. Review on Emburse **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 15, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **Describe the project or task Emburse Expense Enterprise (formerly Chrome River Expense) helped with:** The service task overview provides a comprehensive look at the various tasks and responsibilities managed within the Emburse Chrome River platform, ensuring efficient workflow and task management. **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Help Desk (Support Team) is not very responsive. It takes months for one issue to be resolved. There are always new and unexpected system glitch that didn't happen before. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** We need a person dedicated to our account and who is willing to take our requests seriously. I sent out a request hoping to get a response by a certain time only to find out the person is on vacation. **Recommendations to others considering Emburse Expense Enterprise (formerly Chrome River Expense):** To improve the service, consider assigning a dedicated account manager who can promptly address client concerns and ensure continuity even during staff absences. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Emburse Analytics generates solid business reports that are useful for day-to-day analysis. ### 8. Simplifies Expense Tracking and Minimizes Errors **Rating:** 4.5/5.0 stars **Reviewed by:** Amit M. | Expense Manager., Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 20, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** In my experience, what I appreciate most is how much it simplifies the process and helps me minimize errors. It’s a comprehensive and reliable tool that lets me track my expenses in an organized way. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** I’ve noticed that the customization options for some reports are a bit limited. It would be great if you could add more options so they can be tailored more easily and made even better. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Since I started using this tool, I’ve noticed several benefits. For me, the most important one is that it has significantly reduced my workload. The automation makes uploading and sending receipts much easier, which really helps lighten our day-to-day tasks. I also love that the reports are detailed, as they allow us to track expenses more clearly and improve financial control. ### 9. "It's smooth and efficient platform, with features that support quick and accurate task completion." **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** June 16, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** What I like best about Emburse Expense Enterprise is how intuitive and user-friendly the platform is. It streamlines the entire expense reporting process, making it easy to submit, track, and approve expenses efficiently. The interface is clean and organized, and I especially appreciate the automation features that reduce manual work and improve accuracy. It’s a reliable tool that helps save time and ensures compliance — a great asset for our team. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** One of the standout features of Emburse Expense Enterprise is its streamlined workflow. It makes expense reporting incredibly efficient, with smart automation that reduces manual entry and speeds up approvals. I also appreciate how accessible it is — whether on desktop or mobile, it’s easy to navigate and keeps everything organized. Overall, it’s a dependable tool that enhances productivity and simplifies financial processes **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** "Emburse Expense Enterprise is helping streamline the expense reporting process by reducing manual paperwork, improving accuracy, and speeding up approvals. This has allowed me to save time, stay compliant with financial policies, and focus more on core responsibilities rather than administrative tasks." ### 10. Great Reporting Capabilities and Easy Approval Process **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** June 09, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** As an AP Approver, I find the system intuitive and easy to use for reviewing and approving expense reports. The reporting and analytics capabilities are excellent, and the ability to export data to Excel for additional analysis is especially useful. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** One of my responsibilities is reviewing receipts and per diem claims for business trips. A recurring challenge is that employees sometimes submit expense reports without properly scanning or attaching supporting receipts, making them difficult to review. In such cases, I have to return the reports and request that the receipts be uploaded again before I can approve them. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Emburse Expense Enterprise simplifies the management of employee expenses by providing standardized approval process. It improves visibility, reduces manual effort, helps ensure policy compliance, and enables efficient tracking of both employee-paid and corporate card expenses. The reporting and analytics features are particularly beneficial, allowing us to perform additional analysis and maintain better control over spending. ### 11. Big Step Up in Expense Tracking and Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** John E. | Agile Coach, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** January 06, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** The most helpful aspect of Emburse Expense has to be the easy-to-use categorization features, that enable you to easily identify areas of expenses incurred, document them quickly, and see your overall expense report immediately, as you build it. The UI is extremely easy to use and intuitive, even for first time users, and the time it takes to document a full expense report is definitely reduced from previous expense reporting tools that we've had. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Although handled on an organization-by-organization basis, the categorization options can often seem to roll over each other and without clear examples or documented rules for each category, selecting the right one can cause a negative experience. Additional time should be dedicated to setting up categories with easy-to-understand rules and guides. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Previous expense tracking tools we used acted more like spreadsheets and outlined, line by line, whatever you entered. They offered selections for things like expense categories, dates, etc. but they did not contain the easy-to-use UI of Emburse Expense, and they also did not offer the incredibly easy-to-upload receipt tracking feature. All in all, using Emburse Expense has saved me significant amounts of time and increased my accuracy with regard to completing reports timely. ### 12. Easy and Intuitive Expense Tracker **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Graphic Design | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 13, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** The system is still snappy and easy to use. Everything is broken down into logical easy to find buckets for what type of expense is needed to be added along with integrations with Uber and a companion app to upload receipts to the receipt view. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** The Desktop app is still needed to be utilized if something is started on the iOS app. It would be nice to be able to start and finish expenses on the iOS app without the desktop version being necessary for me to go into. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** When I travel for work and incur expenses this provides an easy way to be reimbursed. ### 13. Good, would like enter button on invoice line to enter multiple invoice numbers on separate lines. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 20, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Once you are familiar, it is very user friendly. Picking which code to use can sometimes be challenging, but it is awesome that the expenses automatically show up to be reconciled. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Our accounting department wants each invoice number on a separate line, and sometimes (specifically with Amazon), multiple invoices are in the same charge. I have to manually type out spaces to get the invoice numbers on separate lines. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Ease of submitting expenses ### 14. Emburse Expense has streamlined our T&E Process **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 06, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** The automation. Prior to Emburse Expense (formerly Chrome River) our T&E process was very manual - Emburse brought our T&E process into the 21st century, allowing the process to become highly automated, thereby reducing pain points and making it easy to use. Customer Support has been great - they have been attentive to any issues we've encountered, and our initial implementation process was thorough and relatively painless. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** The mobile app was slow at times , but Emburse has made improvements, making the app more user friendly for all types of expenses. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Emburse Expense has removed a lot of the manual processes that used to exist in our T&E system. From the user, all the way through the approval process and payment, Emburse has tremendously improved the efficiency of our T&E process from start to finish. Gone are the days of paper expense reports and baskets of support. Emburse has streamlined everything, and the OCR makes capturing the data simple. ### 15. Emburse handles much of our needs with process automation for A/P **Rating:** 3.0/5.0 stars **Reviewed by:** Peter T. | Accounts Payable Lead and Staff Accountant, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Organic:** Organic review. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 31, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Unhappy with the system stability. I am an Admin for our portal but once or twice a year my access to Emburse Analytics is removed. I am also unable to access the support team and need to reach out to my account representative in order to get my access restored. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** The OCR has improved some but the lack of AI elements to help with coding for our people would still be appreciated. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Love having a product that our people can use from everywhere and provides us with a place to digitally store our corporate credit card receipts. The digital document trail and approval audit tracking helps speed financial statement audits and makes accessing support documents much easier. ### 16. Emburse Expense Enterprise: User-Friendly and Consistently Reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Lucrecia M. | Executive Assistant at Databricks Costa Rica, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 22, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** I find Emburse Expense Enterprise to be a very user-friendly tool that’s consistently reliable and always working when I need it. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** I think this tool is easy to use. However, it also includes a lot of options that aren’t always useful. That said, I understand that this isn’t really an issue with the tool itself. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** It’s always up to date and, as I mentioned, it’s a very reliable platform. It helps me keep my executives’ expenses current and well organized. ### 17. Fast and Intuitive **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 14, 2021 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** The features have really been sped up to make the transactions move faster and money settle quicker. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Still agree that reporting needs to be enhanced. There should be a tool online that produces really good analytics and metrics in a dashboard bug I can’t seem to find this. **Recommendations to others considering Emburse Expense Enterprise (formerly Chrome River Expense):** The initial setup is the most crucial feature of onboarding to ChromeRiver. All of the Entity feeds have to be set up and also proper connection to a firm's Accounts Payable system can be intensive. Also, the compliance business rules are critical for ensuring speed and ease of use by the users. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** We are solving the ease of making the easiest possible user experience for our associates and easily attaching receipts to expense line items and submitting reports. The tracking button also is a huge benefit that can provide guidance for us, as system admins, to reach out to associates who have questions. ### 18. It's the easiest way to code expenses than anything else I've used in 20 years. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 17, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Upside is that it stores the information easily and the coding process of clicking codes and allocating them is very simplistic. I like the icons and the ease of the fields to select to enter the information. Also the ability to take a photo of a receipt directly from the app and have it automatically attach itself to the proper receipt is a game changer. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** It's cumbersome sometimes to switch from one expense report to another, or including fledgling receipts that are not inserted into one of the draft reports already. I found it difficult to back out of a report, and then attach a un allocated receipt and then include it into a report. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Solves the ease of coding expenses which is always a hard thing to make the time to do. It's also easy to do on PC or on the phone app. having the ability to do either one is quite handy. Also the ability to take a photo of a receipt directly from the app and have it automatically attach itself to the proper receipt is a game changer. ### 19. Fast, Sleek Performance but a Steep Learning Curve **Rating:** 3.0/5.0 stars **Reviewed by:** Shanika S. | Senior Meeting and Conference Coordinator, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 07, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Once you figure out how to use it, it is not difficult. It looks nice as well. It performs very well and is very quick **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** It is not intuitive. You definitely have to read the directions and there is a rather steep learning curve **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** It is solving our credit card expense reporting and it is a great benefit to me because there is a seamless flow from one department to another. ### 20. Robust and Dynamic Expense Management System **Rating:** 4.5/5.0 stars **Reviewed by:** Jordan K. | Director of Finance/Controller, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Organic:** Organic review. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 21, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Our team has loved the imrpovements in automation, customization, and ease of use. We also love how easy it is to be an administrator with Expense. We have full control over configuration of everything - from UDAs, Workflow, Submit Compliance, and Export configurations. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** This isn't so much about Expense, but about the Emburse platform as a whole. We love the backend configurability for the Pre-Approval and Expense modules, but we wish we had the same functionality/ability for PO and Invoice. For PO/Invoice, we still have to submit tickets to Emburse for them to do the configuration on the backend. While they are quick/efficient to respond, it would still be nice to own that process on our side like we do with Pre-Approval and Expense. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** We utilize Chrome River for PO and Invoice processing, so including Expense managment (both Pre-Approval and Expense modules) has simplified our end-user experience by having everything in one palce for our staff to handle their financial responsibilities. We also leverage Emburse's virtual credit card program (Emburse vPay), which natively works with the Expense Management platform, making it a seemless and efficient process. ### 21. There are a few enhancements suggested to improve the User experience. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Law Practice This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** May 05, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** The best part about Emburse Expense Enterprise is that each expense report calculates the totals for you. Another good part is that you can upload the receipts by dragging them over. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** What is least helpful about Emburse Expense Enterprise is that you cannot adjust the total of an expense report when you notice receipt totals were initially submitted inaccurately. another dislike about this software is that you are unable to see more than one set of four (4) attachments at one time on one entry. It would be helpful if you could scroll to see all attachments to an expense report (just as you can in Adobe PDF portfolio or any other similar software). Thank you for reading this. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Emburse Expense Enterprise solves the problem of manually calculating expenses, which leaves room for error. Another problem-solving feature is that it saves paper and printing expenses. ### 22. Effortless Reimbursements and Easy Mobile App **Rating:** 4.0/5.0 stars **Reviewed by:** Vishwas P. | Manager Technical Support Services, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 19, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** The application is really good at allowing us to add reimbursement data without much hassle. They also have a mobile app that's easy to set up and use. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** There are a lot of layers when adding for a reimbursement which is difficult for new users. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** As a company, we've got a lot of reimbursements that we need to avail and this application allows to update this and get things sorted. ### 23. Easy to change on the fly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 24, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** The ability to save receipts ahead of time to use when the expense is processed. This saves me from having to keep receipts in files and remember where they were saved. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** It would be helpful to get a message when an expense has hit the system. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** saves me time processing expenses. ### 24. Options and clarity on filing the various expenses was clear and fast **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 19, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Menu driven and concise. User friendly. Not difficult to navigate. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Allocation of personal expenses was difficult which delayed my submission of the report. More clear menus on the dashboard or a help button with contents would be helpful **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Expenses are easy to allocate. This system is more forgiving with wrong entries ### 25. harder to find help or answers on your own **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 01, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** don't know the difference, my first time using either **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** It is hard to get questions answered, I do appreciate the format and I realize it is user error that is frustrating- ex. I'd like to change an expense report name and can't find a way to do this even with googling and useing help **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** I don't understand this question, sorry ### 26. My review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** September 07, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** It is well structured, all the expenses are here **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** I would prefer that the system could scan my invoices and fill the corresponding fields automatically. The transactions popped up here with a delay of 2-3 days. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Processing my travel expenses. What else? ### 27. Quick, easy, seamless, painless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 19, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Program is easy to use and navigate once you become familiar with all of its features. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** User guides does not give the user a detail description of how to perform certain tasks. Bottom line, the user manual could be more user friendly. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** No problems to report. ### 28. Faster Expense Reports **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** September 05, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** easy of use, and speed of submitting expense reports **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Too new to evaluated; I'll review it a couple months down the road. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** It's making submitting expense reports easy and fast with less steps than Concur. ### 29. Chrome River - Emburse Automated Expense Management **Rating:** 4.0/5.0 stars **Reviewed by:** Catherine M. | Accountant and Travel Administrator, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 14, 2017 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** The automation of routing rules and state compliance items. Plus the ability of having so many items at the Admin fingertips to better facilitate our internal process as been very helpful. UPDATE on review 10/29/25 - it has been increasingly easier to incorporate enhancements that better serve our institution. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Over the last 2 years there are global changes to the platform that are not conducive to higher ed which sometimes makes it difficult for our overall acceptance of the platform for future use. **Recommendations to others considering Emburse Expense Enterprise (formerly Chrome River Expense):** Be sure to know what your constituents need to get their jobs done. Include multiple departments and users into a User Group to create ideas and strategies. Biggest question to ask yourself - "what are you doing to yourselves that truly isn't necessary and complicates your process". **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Time reduction in paper-flow; automated approvals and elimination of paper. Recently during the COVID19 pandemic, we have been able to capture all expense related to COVID through the exceptional reporting based on our additions of Activity Codes within the platform to track the items. Easy expense category add on. UPDATE 10/29/25 - Emburse assisted our need to incorporate Non-travel into our already successful Travel platform which had a major impact across our campus for consistency and user ease. ### 30. Many things are working well. In some areas, the system still has rough edges. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Chemicals This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **AI Translated:** This review has been translated from German using AI. **Reviewed Date:** August 03, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Much is intuitive. AI is great, but it doesn't always work smoothly with hotel bills, although it seems to be getting better compared to a few weeks ago. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** So that the tax allocation can only be entered after an "error message" pops up. Why can't it be entered right away? With guest entertainment, it's always terrible too. When I enter internal/external colleagues, I often have to check and uncheck some boxes until it accepts my entries without an error message. What is the reason for this? This is always the worst input form! **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** For billing without guest entertainment, a very good tool. ### 31. Best Application for multiple things - expenses **Rating:** 4.0/5.0 stars **Reviewed by:** Vaibhav P. | Business Finance Consultant, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 12, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** The application feels more smooth compared to earlier. Expense creation and submission is quick, and attaching receipts is very easy. I also like that the approval flow is clear and we can easily track the report status. Overall it has become more user-friendly and convenient for daily use. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Sometimes the system becomes slow while opening or reviewing expense reports, especially during approvals. There are occasional loading delays which affect the experience. Performance and speed can be improved further to make the process smoother. A faster search for past reports would also help. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** The Emburse Chrome River Expense application is solving the process of submitting and approving the expenses in a very effective way. We can also approve the expenses via mobile which makes it more comfortable. ### 32. Intuitive Expense Tracking Made Easy with P-Card Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Marcus C. | Academic Support Specialist, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 15, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** I like how intuitive the system is. Having it connected to my P-card makes tracking expenses a breeze. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** I have had some difficulty editing certain fields, but this may be because I am new to the platform. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** It is solving having so many platforms to consolidate at the end of the month. Emburse streamlines things into a simple, single platform which saves time and frustration. ### 33. Quick & Easy Mileage **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 19, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** I like the draft feature, I don't have a lot of time between transactions. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** The split screen can be confusing, as opposed to banner and window. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Helping me take hours at other locations by providing easy to access mileage expenses. ### 34. We can do better **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Automotive **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** June 22, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** You see all of your expenses that have not been expensed. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Taking photos of receipts and then sharing them on the platform. AI should be able to see that we are traveling and be able to categorize each charge and expedite reimbursements quickly. Perhaps have a site where this is organized and we simply check off each expense as we go real time. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** My recommendations would save time! ### 35. Easy to expense **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 20, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** I love that I can upload receipts from my phone before I even leave the merchant. I also like the new merge feature and the AI aspects. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Nothing but, I keep forgetting my password. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Cost containment, organization, analysis ### 36. Chrome River experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 20, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Expenses are very easy to input into Emburse Enterprize Reimbursement for expenses occurs quickly. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Some functionality when submitting travel expenses is not intuitive, especially when travel may occur at most once a year. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Quick approvals and reimbursement. ### 37. Too Many Clicks: Emburse Expense Enterprise Feels Complex and Time-Consuming **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 19, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** What I like best about Emburse Expense Enterprise is that its service is electronic over physical paper. So it's possible to take photos of receipts and upload them to a main folder and then search with the AI feature to find the date of the upload and get it attached to the correct expense report. Being able to create groups of individual members on my team is also helpful, although a new group has to be created to adjust people, if I haven't been left behind on that update. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** I dislike that it's still complex and time consuming to use. Way too many clicks to get to where I need to be. Learning how to use it is a curve that's not intuitive, which gets annoying when it's a process to relearn how to use it each month or every other month of assisting my boss in compiling his expense report. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** It's solving the submission of expense reports and tracking them, which is helpful and great. ### 38. Easy and Efficient **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Automotive **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** June 25, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Being able to upload the receipts with a cell phone camera on the go is great for business trips. Makes cataloging a long trip's expenses way easier. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** I don't need a reciept for meal per diem, but I do for the daily incidentals. That's the only real annoying part of this app. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** The smart phone app certainly cuts aggravation and clutter when uploading receipts. ### 39. very kindly to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Semiconductors | Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 19, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** very clearly to record the documents and quickly access **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** 1. everything need to be upload pictures or pdf 2. when choosing the date , it cannot automatically take the same date to below list items **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** no problem ### 40. I don't know what this title is for and don't know how to enter it **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** May 30, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Clearly structured and the UI feels streamlined **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** It's okay once we figure out the company's expense policy. Would like to have more intelligent features like extracting dates / amounts from receipts, understand the company policy natively so it can put a cap on the amount to reimburse. Actually I'd like to see the total I have reimbursed in a year (not sure calendar year or fiscal year, still a company policy question) of each category. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** reimbursement ### 41. This one was easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 18, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** More simple than other software programs **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Receipt entry and that is probably not the software but my supervisors. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** I don't remember the other software we were using so can't make a statement on this question. ### 42. Weekend crew appreciation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** June 22, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Easy to use once you've used it a few times. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Found it a little difficult the first few times. I had large gaps between usage, so it was a little confusing figuring out what to choose for the expense. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** It's an easy way to process the corporate card and I have had no issues keeping up and getting done in a timely manner. ### 43. Emburse Automated Our Expenses and Paid Employees Faster **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 21, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Emburse has taken us from having our employees fill out manual monthly expense reports to completely automated expense system which automatically codes transactions using AI and gets our employees paid faster and more efficiently. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** So far, there has been nothing that I dislike about this software. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Our employees are getting paid faster for reimbursable expenses like cell phone and mileage. The process of preparing statements for our corporate cards has been passed off to each employee and taken off the plate of our admin person who was wasting valuable time chasing down receipts. ### 44. Platform excels at ease of use. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** June 05, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Emburse AI extracts data accurately from receipts. The system is fairly intuitive. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** The guide documents on the Emburse website appear to be a bit outdated, or maybe they aren't relevant for my organization's implementation. I got confused when reading the instructions but found it easy to click around until I submitted the expense correctly. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** The business problem is the need for reimbursement for educational expenses incurred by my work activities. ### 45. Very simple and straight forward **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** September 01, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Very clean interface, was also helpful that tutorials are on the platform **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** At this time I have no complaints, the platform is fine **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Travel expenses ### 46. Emburse analytics is easy to use and straight forward. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** June 08, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Ease of use and functionality. Expense reporting is easy. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** There was nothing I disliked except having to key in 40 characters on this portion of the survey. Do you really want to force people to write bad things about the platform? **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Once again, I had nothing to say here but am being forced to key in 40 character, please change this. Made me want to quit survey. ### 47. Centralized Expense Tracking with Well-Organized Reports **Rating:** 4.0/5.0 stars **Reviewed by:** Fabiola L. | Account Executive., Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 07, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** What I like most is that everything is centralized in one place, which makes reviewing, approving, and tracking expenses much easier. The reports are also well organized, and that saves me a lot of work. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** The downside is that customizing the boards isn’t easy without support. On top of that, support is slow, even though it does eventually work out. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** I like it because it solved the chaos of lost receipts and errors in my Excel spreadsheets. Now everything is digitized and well organized, expense policies are followed properly, and it has truly been an excellent investment. ### 48. This was a quick experience. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** June 29, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** I had a great experience with Expense Enterprise. The interface is simple and easy to use. I was able to submit my first report without error or cause for delay **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** n/a I cannot give a review because nothing that I came across gave me any hardships **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** I currently have no other way to document my expenses. ### 49. New System Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** September 08, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** I liked the drag-and-drop feature for receipts. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Getting to learn the new system takes some getting used to. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Submitting timely reports. ### 50. Emburse Enterprise is Awesome! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** September 04, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** The AI integration and the fact that I can upload the receipts and it correctly categorized items including itemizing the receipt was an amazing experience. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** I had to constantly refresh my page to view the details of my uploaded receipt. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** It solved the problem of selecting the right category for the expense and has saved me at least an hour. ## Emburse Expense Enterprise (formerly Chrome River Expense) Discussions - [How can we implement robust process to find chronic policy violaters?](https://www.g2.com/discussions/25494-how-can-we-implement-robust-process-to-find-chronic-policy-violaters) - 1 comment, 1 upvote - [Is there a Mobile App version?](https://www.g2.com/discussions/is-there-a-mobile-app-version) - 2 comments, 1 upvote - [What would be a fastest way to add all my miles instead of one by one if I drive the same distance?](https://www.g2.com/discussions/what-would-be-a-fastest-way-to-add-all-my-miles-instead-of-one-by-one-if-i-drive-the-same-distance) - 1 comment, 1 upvote - [What is the process for recommending changes to the existing CR interface?](https://www.g2.com/discussions/what-is-the-process-for-recommending-changes-to-the-existing-cr-interface) - 1 comment, 1 upvote - [How do I archive our expense reports for offsite storage for audit purposes](https://www.g2.com/discussions/14748-how-do-i-archive-our-expense-reports-for-offsite-storage-for-audit-purposes) - 1 comment, 1 upvote - [View Emburse Expense Enterprise (formerly Chrome River Expense) pricing details and edition comparison](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-17+02%3A01%3A37+-0500&secure%5Bsession_id%5D=d18e6664-9594-45db-beb3-114b8bf581b5&secure%5Btoken%5D=b1a43d75300aa943bae5c3f95a5a04b25589f826ae79dd0f9abd23ae7d46c6fb&format=llm_user) ## Emburse Expense Enterprise (formerly Chrome River Expense) Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Corporate Card - Credit Card Management **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Itinerary Management - Trip Notifications - Advanced Integrations - Online Booking - Credit Card Management - Booking Management - User Management - Restriction Management - Reservations Management - Reimbursement Management - Vendor Management - Travel Management - Promotions Management - Workflow Management - Receipt Management - Supplier Management - Compliance Management - Policy Management - Invoice Management - Real-Time Notifications - Third-Party Integrations - Timesheet Management - Invoice Management - Reimbursement Management - Real-Time Notifications **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition - Biometric Recognition - Optical Character Recognition **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Additional Functionality** - Audit Trail - Secure Data Storage - AI Copilot - Approval Process Control - Data Import/Export - Duplicate Detection - Expense Claims - Budgeting/Forecasting - Customizable Fields - Spend Control - Customizable Templates - Access Controls/Permissions - Reporting & Statistics - Automated Receipt Matching - Mobile Receipt Upload - Billable & Non-Billable Hours - Financial Analysis - Categorization/Grouping - Single Sign On - Activity Dashboard **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates - Expense Tracking - Real-Time Updates **Platform** - Complex Approval Workflow - Generative AI **Administration** - PCI Regulation Compliant **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management - Timesheet Management - Payroll Management - Employee Management - Invoice Management - Calendar Management - Workflow Management - Task Management - Mobile Access - Mobile Access - Workflow Management - Compliance Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline - Accounting Integration - QuickBooks Integration - Real-Time Reporting - Third-Party Integrations - Payroll Integration - Accounting Integration ## Top Emburse Expense Enterprise (formerly Chrome River Expense) Alternatives - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (7,055 reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) - 4.5/5.0 (5,669 reviews) - [Rydoo](https://www.g2.com/products/rydoo/reviews) - 4.4/5.0 (719 reviews)