--- title: Zenoti Reviews meta_title: 'Zenoti Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 286 reviews by the users' company size, role or industry to find out how Zenoti works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 286 scale: '5' date_modified: '2026-06-24' parent_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- # Zenoti Reviews **Vendor:** Zenoti **Category:** [Spa and Salon Management Software](https://www.g2.com/categories/spa-and-salon-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 286 ## About Zenoti The #1 cloud software for salons, spas, medspas, and fitness centers. More than 22,000 businesses in 50 countries trust Zenoti. Our all-in-one, award-winning platform helps you elevate guest experiences, streamline operations across multiple locations, and drive results like increased customer loyalty and revenue growth. With a built-in calendar and intuitive drag-and-drop interface, Zenoti allows users to arrange online bookings, organize rebookings, and manage employee schedules quickly and easily. Zenoti’s comprehensive scheduling technology enables users to manage calendars for classes, rooms, and locker facilities as well. Since Zenoti is available as a native mobile application for iOS and Android, users can book appointments and manage schedules on the move. In addition to booking appointments online, end users can make payments and receive invoices electronically. Through automation of billing processes, Zenoti enhances the experience by providing a fast, flexible, and secure payment system. Contactless options like self-check-in and auto-pay increase convenience. Other features include smart marketing, digital form generation, electronic prescription capture, inventory management, and custom reporting. With the platform’s automated marketing capabilities, users can send personalized service reminders, birthday greetings, and cross-sell offers to promote services and strengthen customer relationships. Meanwhile, custom reports help improve management operations by enabling users to gain business insights from performance data. ## Zenoti Pros & Cons **What users like:** - Users highlight the **exceptional customer support** by Zenoti, ensuring a smooth onboarding experience with prompt responses. (42 reviews) - Users love the **fantastic features** of Zenoti, including customizations, clear communication, and comprehensive reporting. (30 reviews) - Users enjoy the **ease of use** of Zenoti, praising its intuitive scheduling and exceptional support team. (26 reviews) - Users find Zenoti's **helpful support team** invaluable for navigating its complex features and ensuring a smooth experience. (22 reviews) - Users appreciate the **extensive reporting capabilities** of Zenoti, providing all necessary insights and support. (14 reviews) - Customization (13 reviews) - Setup Ease (10 reviews) - Business Growth (9 reviews) - Integrations (9 reviews) - Scheduling (9 reviews) **What users dislike:** - Users find Zenoti's **complexity challenging** , requiring significant time and resources for effective implementation and training. (12 reviews) - Users find the **complex setup** of Zenoti overwhelming, requiring significant time and resources for effective implementation. (12 reviews) - Users find the **poor usability** of Zenoti frustrating, as tasks require extra steps and clarity is lacking. (9 reviews) - Users find Zenoti has **limited features** , lacking essential capabilities and clear invoicing processes, leading to frustration. (7 reviews) - Users report that **Zenoti's onboarding is time-consuming** , requiring extensive setup and training for effective utilization. (6 reviews) - Users often face **app limitations** with Zenoti, including restricted automation features and inadequate monthly views. (5 reviews) - Inefficient Reporting (5 reviews) - Users find **various limitations** with Zenoti, including monthly view issues and the need for extra costs for automation. (5 reviews) - Overwhelming Complexity (5 reviews) - Users express frustration with Zenoti's **poor customer support** , highlighting long response times and unresolved issues impacting their operations. (5 reviews) ## Zenoti Discussions - [Is Zenoti cloud-based?](https://www.g2.com/discussions/is-zenoti-cloud-based) - 1 comment - [View Zenoti pricing details and edition comparison](https://www.g2.com/products/zenoti/reviews?page=7§ion=pricing&secure%5Bexpires_at%5D=2026-06-24+12%3A00%3A03+-0500&secure%5Bsession_id%5D=3c15c2d2-a070-4998-83ec-9bbb2d4100b7&secure%5Btoken%5D=8cde2e7223f29089a7f8adc6ac26f7e0580afa2b5ad5c99361cc2ba395d0a8da&format=llm_user) ## Zenoti Integrations - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [Dial.ogue](https://www.g2.com/products/dial-ogue/reviews) - [DocsAI (a product of vishwa.ai)](https://www.g2.com/products/docsai-a-product-of-vishwa-ai/reviews) - [Guideline](https://www.g2.com/products/guideline/reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Vish](https://www.g2.com/products/vish/reviews) ## Zenoti Features **Business Administration - Spa Management** - Inventory Management - Billing & Sales - Employee Management **Business Management** - Inventory Management - Merchant Services - Appointment Scheduling - Employee Management **Marketing - Spa Management** - Membership - Social Review - Automated Campaigns **Marketing** - Client Communications - Loyalty Management - CRM **Guest Experience - Spa Management** - Scheduling - Surveys - Customer Trends **Practice Management** - Patient Records - Photo Management - Patient Portal **Platform Tools** - Reporting and Analytics - Healthtech Integrations - Mobile App ## Top Zenoti Alternatives - [Vagaro](https://www.g2.com/products/vagaro/reviews) - 4.6/5.0 (389 reviews) - [Mindbody](https://www.g2.com/products/mindbody/reviews) - 3.7/5.0 (497 reviews) - [Mangomint](https://www.g2.com/products/mangomint/reviews) - 4.9/5.0 (100 reviews)