MHC Software Reviews & Product Details

I appreciate the integrated capabilities of MHC Software, especially how it manages electronic documents and facilitates a seamless transition to a paperless environment for all employees. I find the automated filing widget particularly useful for compliance, as it reduces the risk of non-compliance regarding payroll tax fields and helps prevent errors and legal issues. The platform efficiently handles the complexity of payroll document processing, which is vital for our operations. Additionally, I value the regular updates that keep the software ready and the significant cost savings on printing. The robust integration with our existing SAP systems is another major advantage, ensuring all payroll and pre-data can be managed efficiently. Review collected by and hosted on G2.com.

I dislike the old-fashioned user interface, which seems outdated and fails to keep up with modern design standards. The mobile experience is lacking, making it difficult to navigate or perform tasks smoothly on the go. Review collected by and hosted on G2.com.

The thing I like most about MHC is that it can be used in conjunction with tools that we use comfortably, primarily our ERP and document systems. I work there quite frequently, and it is indeed a blessing to have an arrangement that does not obstruct. Document routing saves me loads of manual work due to the number of features. After we hooked it to our finance stack, the process became easier and made work a lot easier on an everyday basis. Review collected by and hosted on G2.com.

MHC Software's biggest weakness is the fact that some of the setup procedures are more time-consuming than I would prefer, particularly when modifying more recent workflows. As we work in that system frequently, such slowdowns can slack down the processes that are expected to be faster. Some of the features are to some extent hard and it restricts our ability to deal with exceptions. The weaknesses at times compel me to engage in additional work beyond the system which interrupts our daily operations. Review collected by and hosted on G2.com.

I love the intelligent capabilities of MHC Software, particularly the Moxie, which excellently performs catch-up tasks and possesses an ultra-rating capability. The system is adept at extracting invoice data and accurately learns from any previous coding, which is a fantastic feature that enhances data handling processes. Additionally, the automated validation of invoices against complex spender project codes effectively resolves issues of data leakage, thus reinforcing the robustness of our cloud infrastructure. These features contribute significantly to increasing operational efficiency and reliability in our processes. Moreover, while the initial setup had a medium level of difficulty, largely because of integrating core data, the presence of a pre-built connector simplified the data integration phase, making it very easy overall. Review collected by and hosted on G2.com.

The main area for improvement in MHC Software is the estimation of complex approval workflows. Review collected by and hosted on G2.com.

I love MHC Software for its user-friendly interface, which makes it easy to navigate even for people who are not very tech-savvy. This simplicity in navigation significantly enhances the efficiency with which I can manage tasks. Additionally, the customer support provided by MHC Software is exceptional. They are always very helpful whenever I require assistance, ensuring that any issues I encounter are resolved promptly. This reliable support adds to my overall positive experience with the software. Review collected by and hosted on G2.com.

One aspect of MHC Software that I found challenging is its speed when dealing with large amounts of data. It sometimes takes a while to lower peak reports, which can be frustrating. Additionally, the mobile app has some limitations, which impacts my ability to manage tasks efficiently on the go. Review collected by and hosted on G2.com.

I like the way MHC manages the movement of documents. I am in it often and therefore the uniform frequency makes it all predictable. It also integrates well with our ERP, hence no possible stagnation of issues. These features, particularly those regarding routing and automated steps, maintain a reduced workload on my side. Implementation was not as difficult as I thought and it became something I use on daily basis. Review collected by and hosted on G2.com.

The worst thing about this is that some of the customization features are inadequate in my case. By making regular use of it, I constantly bang on those walls when I would prefer not, and it can slow down simple readjustments. A fine implementation was used, but there are areas where additional layers seem to be required. Those gaps make the entire process slow down and introduce additional steps to my team when I am attempting to make rapid updates when it comes to workflows. Review collected by and hosted on G2.com.

I find MHC Software's documentation exceptionally useful, as it significantly helps in migrating records and tracking documents in a centralized manner, which streamlines my workflow. I appreciate how MHC Software solves the problem of losing documents or having them scattered in different places by keeping everything in one place, making it easy to find and track what I need. What I like most about MHC Software is its ease of use; it is very user-friendly and doesn't require me to be a technical expert to navigate it. The clean and simple interface further enhances the usability, making my tasks efficient and straightforward. The initial setup was very easy, and I did not encounter any trouble, as MHC Software guided me step by step through the process. Overall, the simplicity and efficiency of the software contribute to a seamless experience. Review collected by and hosted on G2.com.

The search function in MHC Software could be improved. It sometimes takes longer than expected to find specific documents, even with the filter feature. If the search worked faster, it would significantly enhance the overall user experience. Review collected by and hosted on G2.com.

I deeply appreciate the operational stability of MHC Software, which feels incredibly reliable and solid as a foundation for my work processes. This stability ensures that my tasks are processed smoothly and efficiently without the need for costly manual intervention, which saves me a significant amount of time. I also value the MHC Software's ability to provide important notifications, particularly concerning document management within Webex, allowing me to maintain factual and accurate communications effortlessly. The assurance that operations are running seamlessly allows me to focus on the more critical parts of my job, reducing time previously spent on troubleshooting and fixing issues. This aspect truly enhances my workflow by facilitating clear communication and synchronization at every step of the process. Review collected by and hosted on G2.com.

I find the MHC Software's analytics ECRT interface cumbersome and not user-friendly, making it less intuitive to navigate and analyze data effectively. The system's performance lag with different code integrations also hampers smooth operations, causing delays in workflow. Moreover, I need documentation that provides clearer guidance and better system stability, as the current setup feels bloated, especially in certain sections, which can affect productivity. The initial setup process is quite complex, particularly when it comes to integrating the core AARP system and understanding the legacy data structure. These intricacies make the onboarding challenging and time-consuming. Review collected by and hosted on G2.com.

MHC simplify our complicated international payroll processing greatly. The fact that it is now possible to integrate payroll information in one system across multiple countries is a revelation that has made our processing time almost equal to half. The strong audit trail it offers is also a feature that we like as it has made internal compliance checks very easy. Review collected by and hosted on G2.com.

Sometimes, reporting module may be slightly slow in creating complicated custom reports and patience may be required. We have also discovered that updating employee tax information on very niche situations can be a manual process and therefore takes longer than it ought to take. The merging of certain of our smaller and specialized benefit provider systems has posed minor challenges as well. Review collected by and hosted on G2.com.

We've had a great experience using NorthStar from MHC Software. The platform is intuitive and user-friendly, which made adoption across our team smooth and straightforward. Integration with our existing systems went off without a hitch, and the implementation process was handled efficiently.

Customer support has been another strong point—responsive, knowledgeable, and genuinely helpful whenever we've needed assistance.

Overall, NorthStar has made a noticeable difference in how we manage our processes, and we’re very satisfied with the results. Review collected by and hosted on G2.com.

While we did require some customization that weren’t part of the standard offering, the MHC team worked closely with us to deliver exactly what we needed and continue to support us as our needs evolve. Review collected by and hosted on G2.com.

I personally like the ease with which MHC Software helps us to generate contracts with new service providers. It autopopulates so much content and this saves loads of time on legal forms. Intuitive dashboard can also help me view all the pending facilities work order approvals within a short time period across our different locations. Such an overview maintains a steady flow. Review collected by and hosted on G2.com.

The tablet interface may be somewhat difficult in case of entering detailed site inspection notes in a tablet. I tend to leave some of my tasks to be completed when I get to my desk. Notification settings have few customization choices. I get updates alerts that are not necessarily urgent to my immediate action. Review collected by and hosted on G2.com.