--- title: Fathom Reviews meta_title: 'Fathom Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 6912 reviews by the users' company size, role or industry to find out how Fathom works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 6912 scale: '5' date_modified: '2026-07-02' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Fathom Reviews **Vendor:** Fathom **Category:** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) **Average Rating:** 5.0/5.0 **Total Reviews:** 6,912 ## About Fathom Fathom is the #1-rated AI meeting partner that captures what matters and turns every conversation into clear, actionable outcomes. It surfaces decisions, makes every meeting searchable, and syncs insights directly into CRM and productivity tools – eliminating manual work. Named to G2’s 2026 Best Software Awards Top 100, and recognized by HubSpot as its 2025 Most Used App of the Year, Fathom is trusted by hundreds of thousands of companies worldwide to help individuals stay focused, teams stay aligned, and organizations move faster. ## Fathom Pros & Cons **What users like:** - Users rave about Fathom's **incredible accuracy** in note-taking, enhancing meeting engagement and efficiency. (1124 reviews) - Users love the **seamless integration and ease of use** of Fathom for managing meetings across platforms. (1119 reviews) - Users find Fathom's **helpfulness** invaluable for enhancing focus and productivity during meetings with automated note-taking. (995 reviews) - Users praise Fathom for its **ease of use** , enabling efficient navigation and enhancing team productivity effortlessly. (954 reviews) - Users value the **accuracy and efficiency** of Fathom's note-taking, significantly enhancing meeting productivity and follow-up. (862 reviews) - Users appreciate Fathom's **intuitive note-taking and seamless integration** , enhancing productivity and simplifying meeting summaries. (828 reviews) - Time-saving (820 reviews) - Users appreciate the **actionable items** from Fathom, enhancing call notes and streamlining follow-ups effectively. (794 reviews) - Meetings (563 reviews) - Integrations (544 reviews) **What users dislike:** - Users must navigate **manual checks for report accuracy** and limited functionalities unless they purchase a subscription. (329 reviews) - Users experience **recording issues** with Fathom, including inaccurate transcripts and unnecessary constant recording. (258 reviews) - Users face **call attribution issues** during ad hoc meetings, complicating reporting and access to essential call details. (171 reviews) - Users are frustrated with the **constant recording limitations** of Fathom, making it difficult to manage meetings effectively. (164 reviews) - Users experience **joining issues** with Fathom, requiring manual addition and participant notifications for meetings. (161 reviews) - Users struggle with **missing features** for call management and transcript readability, affecting their overall experience with Fathom. (147 reviews) - Users report **AI inaccuracy** with Fathom, noting frequent misinterpretations of spoken communication and insufficient sales-specific features. (143 reviews) - Poor Summarization (114 reviews) - Inaccurate Summarization (111 reviews) - Integration Issues (107 reviews) ## Fathom Reviews ### 1. Accurate Time Saver. Search Feature with Timestamps is Brilliant. **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica S. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2025 **What do you like best about Fathom?** Fathom is a game changer for meeting notes. It allows us to be fully engaged with the person who is talking, and not waste time afterward reviewing someone else's notes for accuracy. Our favorite feature with the teams plan is being able to create folders by client and having all recorded meetings in that folder. We can easily search the content to find out when we talked about a particular topic and even jump to that specific time stamp on the meeting for more context and tone. One of the most practical uses of AI that doesn't require "prompt engineering" to work right the first time. Customer support is super responsive, and it only took a few minutes to tweak the settings to my liking. Join their intro webinar to learn the basics. Super helpful. We haven't integrated anything yet so I can't speak to that. **What do you dislike about Fathom?** I wish I could update the transcript manually if I noticed a typo. But that's so infrequent, so it's not a major concern at this point. **What problems is Fathom solving and how is that benefiting you?** We don't always have someone available to take notes so the rest of us can focus on the conversation. And when we do, they may not always know what is most important to record, or least important and just ignore. So we spent a lot of time typing and reformatting notes after the meeting not only to send out but to establish our own action items. Now even if I have to attend the meeting alone, I don't have to worry anything will be missed. And I can share sections of the meeting with colleagues who might want to hear something firsthand. Client was also super-impressed when we sent them a link after attending a meeting on their behalf. ### 2. Effortless Interviewing With Accurate, Time-Saving Summaries **Rating:** 5.0/5.0 stars **Reviewed by:** Dawn O. | Associate Director of Talent Acquisition, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Fathom?** I’ve been using Fathom as an agency recruiter, and it has truly elevated the way I run my interviews. The ability to stay fully present with candidates without worrying about taking notes has been a game changer. Fathom seamlessly records the conversation, captures the details, and then delivers a clean, accurate summary immediately following. It saves me time, keeps me organized, and allows me to focus on what really matters: understanding the candidate. I’ve been genuinely impressed with how easy it is to use and how consistently it delivers value. Highly recommend for any recruiter looking to streamline their workflow and improve their interview experience. **What do you dislike about Fathom?** I don't really have anything negative to share at this time. **What problems is Fathom solving and how is that benefiting you?** Allows me to focus on my phone screens with candidates and not have to take notes. ### 3. Effortless Meeting Summaries Across All Devices **Rating:** 5.0/5.0 stars **Reviewed by:** Mordy R. | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** December 31, 2025 **What do you like best about Fathom?** its super easy to use, across all my devices, it gives me amazing summary and action points post meeting! **What do you dislike about Fathom?** I love web apps, I don't love physical apps - so if I HAD to pick something, it would be that I downloaded the physical app on my PC which opens when I have meetings. really not a big deal though. **What problems is Fathom solving and how is that benefiting you?** It allows me to be present in meetings and not have to take notes, or be overly aware of my timing - I love how it tells me in real time how much I'm talking vs how much other are - a fantastic little tool ### 4. Great Captures - Easy Summaries **Rating:** 5.0/5.0 stars **Reviewed by:** Katie S. | Executive Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Fathom?** Fathom is excellent at identifying the key points during meetings. Since our company often has unstructured meetings, I appreciate how well it captures what truly matters. I also find the reminder to "start recording" at the beginning of each meeting very helpful. Overall, Fathom provides a thorough recap, reliable recording, accurate transcription, and a useful action list, regardless of the meeting style or type. Working in the Electrical Engineering field, I've noticed it handles our specific acronyms and part names impressively well. **What do you dislike about Fathom?** Some of the features are not particularly relevant to my needs. For instance, the option to create teams and automatically send out meeting recaps does not fit well with my role as an executive assistant at a smaller manufacturing company. I often meet with various departments and need to share meeting details only with the appropriate individuals. It's important to me that high-level information is not accessible to just anyone. Fortunately, this feature can be disabled if needed. **What problems is Fathom solving and how is that benefiting you?** Fathom is great at handling tasks that might be overlooked during fast-paced meetings. It also assists in organizing and categorizing items, which is especially helpful given how unstructured our meetings can be. ### 5. Straightforward AI Recording with Excellent Quality: Fathom Is My Go-To **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2026 **What do you like best about Fathom?** I recommend Fathom all the time! This is the most straightforward and simple AI recording tool on the market. The quality is excellent even on the free plan. I tried other options but I always come back to Fathom. **What do you dislike about Fathom?** I'd love to see the option to navigate between accounts: I have several Fathom accounts, and each one serves a specific purpose depending on the org it's connected to. Additionally I'd love to see the extension available on other browsers than Chrome. **What problems is Fathom solving and how is that benefiting you?** As a heavy note-taker, Fathom is taking over for me so I can fully focus on leading my meetings and being fully present for my clients and partners. It's like having the most efficient personal note-taker. ### 6. Make Your Life Easier Now! **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica W. | Director of Instructional Design and Assessment, Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Fathom?** The notes offered by Fathom are great! They somehow leave out the social banter and only record the essential notes and action items. I like that it does attempt to indicate specific action items and responsible parties. I also like the live coaching features that will tell me when I'm monologuing. I use it consistently every day now and it saves hours of my time! It integrates well with my Outlook and Zoom meetings, too. **What do you dislike about Fathom?** The set-up process was relatively easy, though there was a minor bump or two in figuring out how to configure settings to do what I wanted with the resulting products. However, the support is great and they were reaching out to me before I was reaching out to them. **What problems is Fathom solving and how is that benefiting you?** I have a lack of administrative support, so AI is saving tons of time that I previously spent into writing minutes and determining action items after team and committee meetings. ### 7. Great Platform for Capturing Meeting Discussions **Rating:** 5.0/5.0 stars **Reviewed by:** Adriana H. | Financial Operations Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2026 **What do you like best about Fathom?** It helps with my meetings and to remember what is it discussed **What do you dislike about Fathom?** Nothing, all was good. I think it is a good platform **What problems is Fathom solving and how is that benefiting you?** To take notes on meetings and to summarize my meetings in the most important tasks ### 8. Impeccable Meeting Notes and Accurate Transcription with Fathom **Rating:** 5.0/5.0 stars **Reviewed by:** Cari H. | Practice Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Fathom?** Fathom collects and analyzes every word spoken during meetings with multiple attendees. It is even very helpful when I am communicating with my team in India, even though I can't always understand the strong accent, Fathom can, and the meeting notes are impeccable! **What do you dislike about Fathom?** So far, I honestly haven’t found anything I dislike. **What problems is Fathom solving and how is that benefiting you?** Fathom allows me to actively listen and participate in my meetings in ways I haven't been able to on my own. Using Fathom, I am not distracted by trying to be sure I capture everything in handwritten meeting minutes. ### 9. Very Efficient and Useful on a Daily Basis! **Rating:** 5.0/5.0 stars **Reviewed by:** Jose F. | Tax Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Fathom?** What I like best about Fathom is how effortlessly it captures and summarizes every important detail from our meetings. It removes the need for manual note-taking, so our team can stay fully engaged in discussions. The summaries are clear, accurate, and ready to share — it’s like having a dedicated assistant who never misses a thing. **What do you dislike about Fathom?** Honestly, there’s very little to dislike about Fathom. It works seamlessly and consistently delivers great results. If anything, I’d just love to see even more integrations in the future — but overall, it’s been an outstanding tool for our team. **What problems is Fathom solving and how is that benefiting you?** Fathom solves the constant challenge of taking detailed, accurate meeting notes while staying fully engaged in the conversation. It automatically records, transcribes, and summarizes key insights so nothing gets lost or forgotten. This has saved our team countless hours, improved follow-ups, and made our meetings far more productive and actionable. ### 10. Affordable, Easy Setup, and Great Team Sharing in Fathom **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie F. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Fathom?** Fathom is affordable, easy to set up and I like the team capabilities for sharing recordings and notes. **What do you dislike about Fathom?** We are having difficulty with settings that allow for consistent/automatic sharing of videos. **What problems is Fathom solving and how is that benefiting you?** Fathom is allowing us to be more present in interviews and easily share notes with each other, by integrating with ChatGPT to create notes. We're also using it for our client conversations which makes sharing details across teams efficient and simple. ### 11. Effortless AI Summaries and Auto-Sent Call Recordings **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Fathom?** The AI summary and video recording that gets created and sent to the participants after the call. I don't have to do anything - it just takes care of it for me! **What do you dislike about Fathom?** I wish it would allow me to de-select some of the recipients of the meeting recordings. Sometimes participants don't show up so I'd rather not send them a recording of me sitting there waiting for them to join. **What problems is Fathom solving and how is that benefiting you?** It gives me notes about my meetings which not only help refresh my memory since I do multiple calls a day, it also calls out action items for me. I could not be happier! ### 12. Packed with Features and Effortlessly Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Christa C. | Community Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2026 **What do you like best about Fathom?** Fathom is very easy to use and the free version is packed full of features. It's one of my favorite new tools! **What do you dislike about Fathom?** It would be great to be able to completely minimize the widget in Zoom - I don't necessarily mind moving it around but this becomes a bit of a task when leading interactive webinars that require toggling back and forth between break-out rooms. **What problems is Fathom solving and how is that benefiting you?** I love that Fathom pulls out the "to do" list for me after each meeting. It's so nice to be able to facilitate meetings and not have to work about also taking notes. ### 13. Generous Free Tier and Ask Fathom AI Make Meetings a Breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Jason T. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Fathom?** It has a generous free tier and is super useful. The Ask Fathom AI tool, where you can query your meeting transcript and the auto time stamping, is a game changer. **What do you dislike about Fathom?** Nothing. This is an awesome app for anybody **What problems is Fathom solving and how is that benefiting you?** Keeping track of my meetings and storing them all in one place and also gaining access to transcripts via a very good API ### 14. Effortless Integration That Makes Documentation More Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Richard P. | Adjunct Entertainment Industry Professor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2026 **What do you like best about Fathom?** Ease of use and the efficiency of its integration into my tech stack. **What do you dislike about Fathom?** I have not found it yet. I love how it makes my documentation more efficient. **What problems is Fathom solving and how is that benefiting you?** Time consuming meeting summarizations and indexing moments in videos. ### 15. Effective AI Transcription and Summaries with Seamless Video-Transcript Navigation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2026 **What do you like best about Fathom?** - Very effective AI transcription and summarization - Love how you can watch the video and traverse the transcript at the same time. This feature helps when you want to go that moment in the meeting when someone said something. - Fathom Reliably works across zoom and google meet. I wish it worked with Slack Huddle as well. **What do you dislike about Fathom?** The fact that Fathom cannot record Slack huddles **What problems is Fathom solving and how is that benefiting you?** The easy interface for everyone in the team to go and find the recordings. ability to organize them in folders and playlists ### 16. Effortless Productivity Boost with Fathom’s Intuitive AI **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Fathom?** I've found Fathom incredibly helpful and refreshingly easy to use. The interface is intuitive, and the standard settings work really well straight out of the box. I especially appreciate how it automatically generates action items and neatly lists any questions that come up during calls. The built-in AI is noticeably more accurate and insightful than other similar tools I've tried, making follow-ups and meeting reviews much smoother. Overall, it’s a smart, reliable tool that truly enhances productivity. **What do you dislike about Fathom?** If I had to mention one small drawback, it would be that I’d love the option to create my own summary templates from scratch. The existing ones work well, but having a bit more flexibility to tailor them to my workflow would make it even better. That said, it’s a minor wish rather than a major issue, as the default summaries already do an excellent job. **What problems is Fathom solving and how is that benefiting you?** Fathom saves me a lot of time by automatically delivering the insights I need without the usual manual tweaking that other systems require. The AI does a great job of capturing key points and turning them into meaningful summaries and action items, which means I can focus more on the conversation and less on post-call admin work. ### 17. Smart To-Do Creation with Clear Responsibilities **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Fathom?** I like the creation of the To-Dos that the video creates for each side's responsibility. The fact that it goes to my email right away makes it so easy to use. I use it multiple times per day. **What do you dislike about Fathom?** Sometimes it takes a little while to load as the Zoom starts. **What problems is Fathom solving and how is that benefiting you?** Fathom is allowing me to stay tuned in to my client and my meeting, instead of feeling like I have to write everything down. Fathom allows me to have an automatic email, detailing my responsibilities after the meeting. It helps me to remember what I need to do and my responsibilities and deadlines. ### 18. Easy to Use with Unparalleled Transcripts for Fast Meeting Reviews **Rating:** 5.0/5.0 stars **Reviewed by:** Rafael S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2026 **What do you like best about Fathom?** I appreciate how easy it is to use, along with the unparalleled transcripts and the ability to quickly review meetings. **What do you dislike about Fathom?** At times, having Fathom join as an additional participant can cause a few issues with other participants. That said, it’s necessary for the tool to work, and it’s transparent to everyone on the call that the meeting is being recorded. **What problems is Fathom solving and how is that benefiting you?** It helps me keep track of action items from meetings and coordinate meetings more effectively, even when I don’t always see a clear result from it. ### 19. Excellent notetaker **Rating:** 5.0/5.0 stars **Reviewed by:** Vikas A. | VP Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Fathom?** Been using Fathom for a few days, amongst other note-takers. What I like most about it, is the ability to customize the meeting notes based on different audiences - Sales MEDDIC internal, Sales, QA, Demo, Product Update. Not every meeting has the same agenda and purpose, and this helps me get the right summary. Second thing is integration with Hubspot, to push the meeting notes there directly. The onboarding & setup was easy. And glad it doesn't spread uncontrollably like read.ai and other such note takers. **What do you dislike about Fathom?** Once the meeting ends ahead of time, Fathom does not recognize that and tries to join again. Sometimes causing confusion by opening the meeting that was just closed with a client. **What problems is Fathom solving and how is that benefiting you?** Ability to capture notes, action items and keeping the deals in CRM updated. ### 20. Effortless Meeting Notes—Fathom Is a True Life-Saver **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Fathom?** The level of out-of-the-box convenience that Fathom offers really impresses me. I take a lot of meetings where clients are either articulating their needs, or a business consultants is walking me through a bug, flow, or feature request. Instead of using half of my mental bandwidth trying to pay attention, and the other half trying to discern and note down the important details, I just join a meeting, and admit the Fathom notetaker into the call. It'd be great if calls were simply recorded, or the audio was transcribed, or the meeting was summarizes, but Fathom doing all of the above has really saved my skin in a couple circumstances. It's saved me from having to email the client again to reaffirm requirements, or having to pester business consultants into clarifying what the issue is. And it's all just through a browser extension and desktop app. I think I changed maybe one setting in my entire time of using it? It really just works, and it really is a life-saver. **What do you dislike about Fathom?** I'm a pretty big Fathom fan right now, I can't really think of anything negative to say. **What problems is Fathom solving and how is that benefiting you?** Requirements gathering, and walking through issues/flows/feature requests. ### 21. Great Product with Impressively Precise AI Summaries **Rating:** 5.0/5.0 stars **Reviewed by:** SFGFFL S. | Director of Enterprise Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Fathom?** Great product! Works super well and the AI summaries are very precise. Exactly what we needed **What do you dislike about Fathom?** Fathom needs to be able to auto join a meeting without the host present and also be able to join on mobile. Once those two things are solved, it would be even better! **What problems is Fathom solving and how is that benefiting you?** Note taking for business meetings. It does well! ### 22. Frictionless, User-Friendly UI/UX Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Fathom?** How frictionless it is to use and how user friendly the UX/UI is. I've been using it in almost every call with a lot of action items. **What do you dislike about Fathom?** It's way too easy to make it auto-join calls when you don't want it to. The UI where you review the call and transcript is not well divided. The transcript section is way too small on the screen and tucked in the bottom which makes it difficult to read. The transcript should be next to the video recording and not under it. **What problems is Fathom solving and how is that benefiting you?** Let's me focus on calls and not have to worry about notetaking manually which gets me distracted from what is being said. Let's me share the recording easily with teammates right after the call with one click. ### 23. Easy to Use with a Great Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew B. | Head of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Fathom?** Its ease of use, it has a very good interface and takes great notes even with multiple people on the calls **What do you dislike about Fathom?** That I didn't find out about it sooner, it's made my day to day work life a lot simpler **What problems is Fathom solving and how is that benefiting you?** I spend a lot of time on teams calls and note taking has become a thing of the past, I'm able to easily go back and read or even view the conversations and get clarity. The fatigue of back to back calls and honestly not always being able to remember everything discussed is taken away. ### 24. High-Quality Reviews and a Reliable Note-Taker **Rating:** 5.0/5.0 stars **Reviewed by:** Arjun G. | Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Fathom?** The Quality of reviews and the reliability of the note taker function. **What do you dislike about Fathom?** Rewind and forward function will be helpful in the video watching of the meeting. **What problems is Fathom solving and how is that benefiting you?** Helps me organise data from each meet meticulously and follow on accordingly with my clients. ### 25. Clear Takeaways, Well-Laid-Out Tasks, and Excellent Video **Rating:** 5.0/5.0 stars **Reviewed by:** Jody H. | Vice President of Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Fathom?** The takeaways are great, the tasks are laid out so clearly, and the video is excellent as well. The bullet points are really clear—better than Microsoft’s offering by leaps and bounds! **What do you dislike about Fathom?** So far, I haven’t found anything. I’d really love it if it integrated with PCRecruiter, but I haven’t come across any that do—so maybe that’s something for the future? **What problems is Fathom solving and how is that benefiting you?** What I like most is the clear next steps it lays out. I haven’t seen any other competitor present this so clearly. ### 26. Accurate and Precise—Catches Everything **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica M. | Maintenance coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Fathom?** So accurate and precise everything is caught **What do you dislike about Fathom?** Makes computer slow a little but not always **What problems is Fathom solving and how is that benefiting you?** All my notes are related and I can look them up ### 27. Organizes Entire Meetings into Clear Bullet Points **Rating:** 5.0/5.0 stars **Reviewed by:** Iddo G. | VP OF SALES SOUTHEAST DIVISION, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2026 **What do you like best about Fathom?** organizes entore meetings into bullet points **What do you dislike about Fathom?** cant remove easily for personal Zoom calls etc **What problems is Fathom solving and how is that benefiting you?** keeping track of important info said on webinars etc ### 28. Accurate Post-Call Summaries That Make Client Updates Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Fathom?** The summaries after the call and the key takeaways are super helpful. They’re accurate, and they make it much easier for me to relay information to clients. **What do you dislike about Fathom?** the pop up is a little annoying but thats it. otherwise it's great **What problems is Fathom solving and how is that benefiting you?** Keeping a record of everything stated in a meeting is a huge benefit for us. It helps avoid any “he said, she said” situations. It also helps fill in the blanks when our notes are incomplete or we miss something. ### 29. Stay Fully Present in Meetings with Highlights & Easy Sharing **Rating:** 5.0/5.0 stars **Reviewed by:** Patty O. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2026 **What do you like best about Fathom?** I like that I can focus 100% on the meeting instead of taking notes. My two favorite features are signaling highlights and sharing the meeting with attendees. **What do you dislike about Fathom?** When a meeting requires an invitation, I still haven’t figured out how to add Fathom to the Google Meet conversation. It’s like it doesn’t show up as a guest in the waiting room, so I’m not sure how to let it in. **What problems is Fathom solving and how is that benefiting you?** Generate clear action items and provide timely follow-ups. Prioritize tasks, and ensure partners and clients are held accountable for the agreements made. ### 30. So impressed with Fathom! **Rating:** 5.0/5.0 stars **Reviewed by:** Sangita V. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2025 **What do you like best about Fathom?** I've tried a couple of different meeting notetakers, and Fathom is by far my favorite. The notes, action items are spot-on. With the premium service, I appreciate that you can jump directly to an exact moment in the notes, rather than trying to find it yourself in the replay. I also like that Fathom pops up right before a meeting, which makes it seamless to start or join the meeting. **What do you dislike about Fathom?** I only want to record about 1 out of 5 meetings so the other 4 times I need to stop the recording request but it's not that big of a deal. **What problems is Fathom solving and how is that benefiting you?** Fathom is great for taking notes during team meetings because everyone's action items are defined, and we can jump directly to relevant parts of the recording when needed. ### 31. A Magnificent Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Özben . | Business and Development Intern, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Fathom?** It is a magnificent tool, sometimes during meetings some details can be missed but with this tool, all the important parts are in my hands! **What do you dislike about Fathom?** I do not think yhere is somthing i dont like **What problems is Fathom solving and how is that benefiting you?** I love the summary part were i can see what is expected from me ### 32. Roanne's Meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Roanne P. | Real Estate Marketing VA, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Fathom?** Fathom as a meeting notetaker is awesome because it automates the process of capturing key points, saving time and ensuring you don’t miss important details. It helps with focus during meetings, and having organized, searchable notes afterward is a huge bonus. **What do you dislike about Fathom?** none!! this is perfect and helpful! If you're asking for what people might dislike about Fathom, here are a few potential drawbacks: Accuracy of Transcriptions: Sometimes, automated transcription tools can struggle with accents, multiple speakers, or technical terms, which could lead to errors in the notes. Integration Issues: Although Fathom integrates with various tools, there might be occasional hiccups in syncing data across different platforms. Learning Curve: Like any new tool, there might be an initial learning curve as you familiarize yourself with all the features and settings. **What problems is Fathom solving and how is that benefiting you?** Here’s how I see Fathom AI solving real problems — and how that benefits you if you use it: Problems Fathom solves Meetings often involve a lot of talking; trying to keep attention, participate, and manually take notes leads to missed details or distractions. MSPoweruser +2 thenerdynoob.com +2 Writing up accurate summaries or minutes after meetings is time‑consuming and prone to errors or gaps. The Business Dive +2 AI Digital Box +2 When meetings or calls involve many participants (or multiple meetings per week), collating decisions, action items, who said what — especially across tools (Zoom, Google Meet, Teams, CRMs, etc.) — becomes messy and inefficient. Work-Management.org +2 aitoolsexplained.com +2 How Fathom benefits you It automatically records/transcribes meetings and generates summaries + action‑items, so you don’t need to split your focus between listening and note‑taking — letting you stay engaged and present. Toolify +2 ScreenApp +2 You get reliable, searchable transcripts and summaries — useful if you need to revisit what was discussed, quote decisions, or confirm tasks. That helps reduce misunderstandings and forgetfulness. aitoolsexplained.com +2 aitoolreviews.org +2 If you’re busy (like I guess you are — with classes, projects, jobs), it saves you a ton of time: less effort after meetings, easier documentation, more efficient follow-up. ### 33. Smart, Nuanced Transcriptions with Seamless Word & PPT Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Doug S. | President, Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Fathom?** It's smart, catches nuances in conversations, and creates excellent transcriptions. **What do you dislike about Fathom?** So far, not much. The UI/UX is seamless and intelligent, integrates well with Word or PPT, and it's pretty reasonable cost wise. **What problems is Fathom solving and how is that benefiting you?** Fast note taking. Fast transcriptions. Accuracy in gathering comments and notes. ### 34. Game-changing tool that makes my sales calls effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Dee A. | ACCOUNT EXECUTIVE, Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Fathom?** Fathom saves me an incredible amount of time by automatically capturing, transcribing, and summarizing every sales call. I no longer have to take frantic notes — I can stay fully present with the prospect knowing everything is being recorded and highlighted for me. The summaries are clear, actionable, and easy to share with my team, which makes follow-ups seamless. It also helps me identify patterns in conversations so I can continuously improve my pitch. **What do you dislike about Fathom?** There isn’t much to dislike. Occasionally I’ll notice small transcription errors or that certain niche industry terms aren’t always captured perfectly, but the overall meaning is always clear. I’d love to see even more integrations in the future so the workflow is completely frictionless across all the tools I use. **What problems is Fathom solving and how is that benefiting you?** Fathom is solving the problem of losing key details during fast-moving sales conversations. Instead of splitting my focus between listening, presenting, and note-taking, I can stay fully engaged with the prospect while Fathom automatically records, transcribes, and highlights action items. This means I never miss important context, I can follow up faster and more accurately, and I can share concise summaries with my team without extra work. The result is better conversations, more consistent follow-through, and ultimately more closed deals. ### 35. Summaries and recording of sessions with high AI performance **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Fathom?** I like the summaries and that the session can be recorded, in addition to the good performance it has in relation to artificial intelligence. **What do you dislike about Fathom?** I don't like that from the interface it doesn't allow creating prompts to draft emails. **What problems is Fathom solving and how is that benefiting you?** have to note down tasks and make a summary of what was discussed after the meeting ### 36. Essential for Coaching: Effortless Call Summaries **Rating:** 5.0/5.0 stars **Reviewed by:** Dave M. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2022 **What do you like best about Fathom?** I really like Fathom for its call summaries and action items, which are super helpful. The way it explains the problems discussed during the calls by breaking down the topics into summaries is a great feature. With Fathom, I can record all my coaching calls, allowing me to focus on working with the CEO while it takes all the notes. It simplifies the process when we discuss multiple topics within an hour. I also found the initial setup very easy and have recommended it to dozens of people. **What do you dislike about Fathom?** Nothing. **What problems is Fathom solving and how is that benefiting you?** I use Fathom to record my coaching calls, which takes all the notes so I can focus more on working with the CEO. ### 37. Effortless Meeting Summaries and Insights with Fathom **Rating:** 4.5/5.0 stars **Reviewed by:** Jennifer M. | Marketing Content Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2025 **What do you like best about Fathom?** What I like best about Fathom is how seamlessly it records and summarizes meetings. It captures key points and action items accurately, so I don’t have to worry about taking notes while trying to stay engaged in the discussion. I love how Fathom helps me revisit key insights from my meetings. The summaries and searchable transcripts make it easy to review discussions and decisions anytime. **What do you dislike about Fathom?** I wish Fathom integrated more smoothly with other tools like Notion, Asana, or Slack. The sharing features are good, but deeper integrations would make workflows even better. **What problems is Fathom solving and how is that benefiting you?** Fathom bridges communication gaps within the team by providing instant meeting notes and highlights. Everyone gets the same summary, so decisions and next steps are clear. It’s made post-meeting alignment much faster and smoother. ### 38. Detailed Meeting Notes, Concise Summaries, and Easy Sharing **Rating:** 5.0/5.0 stars **Reviewed by:** Sameer M. | Sr.BDM, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Fathom?** It documents every detail of the meeting, provides a concise summary at the end, and shares a link with both me and the client who was on the call so we can easily revisit the discussion anytime later. **What do you dislike about Fathom?** I'm still a new user, haven't seen any flaws I can point out yet **What problems is Fathom solving and how is that benefiting you?** I'm a sales individual, I get on multiple calls every day, in order to keep track of the discussion I have with my customer, I use Fathom ### 39. Spot-On AI Summaries and Effortless Meeting Follow-Ups **Rating:** 5.0/5.0 stars **Reviewed by:** Josh F. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2025 **What do you like best about Fathom?** The AI-generated summaries are usually very accurate, and when combined with the meeting recordings and transcript, they provide comprehensive coverage of everything discussed. Its ability to automatically email the summary to everyone on the meeting invitation right after the meeting ends saves a significant amount of time. **What do you dislike about Fathom?** Currently there is no mobile app so being on the go with meetings is kind of cumbersome. **What problems is Fathom solving and how is that benefiting you?** I am in sales and a large part of my job is to keep track of action items that my prospects and clients need. Fathom makes it super simple and keeps everyone honest about what was said and what needs to be done after a meeting. It's definitely one my most used pieces of productivity software. ### 40. The Best Notetaker for Never Missing a Booked Date **Rating:** 5.0/5.0 stars **Reviewed by:** Tristan f. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Fathom?** I never have to worry about forgetting a date that I booked something. **What do you dislike about Fathom?** I have yet to see one; it is the best notetaker I have used. **What problems is Fathom solving and how is that benefiting you?** it is making sure that actionable tasks are being taken care of through making sure I know what I need to do ### 41. Simple, Effective Meeting Recording That Just Works **Rating:** 4.5/5.0 stars **Reviewed by:** Matt I. | IT Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Fathom?** Simple to use and effective meeting recording tool. Does everything you would expect it to do, out of the box, with minimal management from an admin perspective. **What do you dislike about Fathom?** I find it hard to find anything wrong with the product. It simply works! **What problems is Fathom solving and how is that benefiting you?** It is allowing us to save our meetings, perform AI based note taking and analysis of meetings through to actions being assigned to attendees. ### 42. The best way to turn meetings into real actions. **Rating:** 5.0/5.0 stars **Reviewed by:** Miguel J. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2025 **What do you like best about Fathom?** Fathom allows me to record my meetings with clients and prospects and convert them, in a matter of minutes, into a clear, actionable, and well-structured summary. The quality of abstraction is amazing: it captures key points, decisions, and agreements without me having to take notes. Additionally, having the full transcript allows me to reuse that information within my workflows, especially in Pipedrive. I use it to document each deal and also to generate deliverables with AI, such as adapting contracts or proposals according to what was discussed with the client. Fathom saves me time, eliminates friction, and allows me to focus on the real conversation without worrying about anything else. **What do you dislike about Fathom?** So far, almost everything works very well. The only thing I would like to see improved is a more direct integration with some CRMs, like Pipedrive, so that summaries and transcriptions can be sent with a single click to the corresponding deal. It would also be useful to have more controls over the summary format or custom templates. Nothing critical, but points that would make the experience even smoother. **What problems is Fathom solving and how is that benefiting you?** It solves the problem of relying on manual notes or memory to capture what was discussed in a meeting. Fathom documents everything, summarizes the important points, and allows me to generate AI analyses to turn a conversation into concrete actions: a contract, an adjusted proposal, a brief, or a task list. This accelerates my workflow, gives me immediate clarity, and reduces errors or misunderstandings. It is a tool that multiplies my capacity without adding complexity. ### 43. Handy Upcoming Meeting Menu Bar Reminders **Rating:** 5.0/5.0 stars **Reviewed by:** Elena B. | Campaign Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Fathom?** The upcoming meeting menu bar reminders. **What do you dislike about Fathom?** It wasn't as simple of a set up as I anticipated **What problems is Fathom solving and how is that benefiting you?** Not only do I get great notes, but now all of my meetings are recorded and it's so easy to go back and review them ### 44. Detailed, Well-Structured Meeting Reports That Let Me Stay Present **Rating:** 5.0/5.0 stars **Reviewed by:** Jose R. | Software engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Fathom?** It allows me to focus on what’s being said instead of having to take notes. After the meeting, I know I’ll receive a detailed, well-structured report covering everything that was discussed. **What do you dislike about Fathom?** It’s not as strong in other languages as it is in English, although it has improved quite a bit. **What problems is Fathom solving and how is that benefiting you?** It allows me to be more focused in meetings, access a summary and action points on the topics discussed, as well as rewatch some parts of the meeting ### 45. Best Overall **Rating:** 5.0/5.0 stars **Reviewed by:** Saqib . | Specialist Procurement, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2026 **What do you like best about Fathom?** The best part about Fathom is the recording option along with the transcript, which is FREE as well. I’ve used a lot of other similar services, and they don’t even come close to Fathom. **What do you dislike about Fathom?** Nothing really! I love Fathom and have referred alot of my friends already! **What problems is Fathom solving and how is that benefiting you?** Ever since I started using Fathom, me and my team have saved countless or hours. No more manual note taking or trying to remember what was disucssed in any meeting. ### 46. Clear, At-a-Glance Meeting Summaries with Helpful Auto-Reminders **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2026 **What do you like best about Fathom?** I especially like the format in which the summaries of my meetings are sent. At a glance, I can get a quick snapshot of what went on in the meeting, **What do you dislike about Fathom?** So far, I like everything, hence the 10/10 review. It even reminds me of my meetings automatically! **What problems is Fathom solving and how is that benefiting you?** Mainly meeting summaries and minutes writing. It also saves the recording of the meeting, therefore, acting as a secondary storage for meeting recordings. ### 47. Automatic Call Recording That Keeps Me Present and Stress-Free **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Fathom?** I like that it automatically starts recording when I have a video call. I don't have to remember to turn it on each time. If I don't want it to record I can just push pause. I love that everything is captured right in the platform so I can be more present and engaging with my clients and candidates. I didn't realize how much I was focused on capturing all the notes myself previously. It's a level of stress that has been taken off my plate so for that I am very happy. **What do you dislike about Fathom?** I am only a few weeks in to using it so I haven't noticed anything major yet that I don't like but I am still learning. **What problems is Fathom solving and how is that benefiting you?** Less stress during my calls because now I don't have to worry about capturing all the notes and information. This is amazing. I can also incorporate my videos into a clip to send to clients which is something unique. My clients can get a glimpse of the candidates to get a deeper sense if they want to move forward. ### 48. Effortless Meeting Notes and Action Items with Fathom **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Fathom?** It’s so easy to manage meetings with Fathom. I simply join, and it transcribes the notes, then sends the action items and key points from the discussion. I can also ask questions afterward, like who said what. **What do you dislike about Fathom?** Nothing—it helps me stay on top of my actions. **What problems is Fathom solving and how is that benefiting you?** I used to struggle with lots of back-to-back meetings, but now we can send the notes directly to team members after each meeting. This has saved time and increased engagement with clients. ### 49. Best recording tool for schools and teachers **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa d. | Online teacher, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Fathom?** There are several things I like about Fathom for recording live sessions. First, I like that it is easy to copy the link from the Fathom site and put it into my personal website. Secondly, my students love the transcript feature so they don't have to watch the whole recording to find pieces of information they may have missed in the live online class. Third, I like that Fathom automatically starts when I start my zoom recording so I don't have to go to another website and pull it up and log in etc. These are the big points but so many other features too! **What do you dislike about Fathom?** I love Fathom so much that I wish it could be used by college students in live classes for recording transcripts of the class. **What problems is Fathom solving and how is that benefiting you?** Fathom is solving the problem if recording my live online classes. ### 50. Fathom is easy to use, saves us time, and keeps our client meetings clear and organized. **Rating:** 5.0/5.0 stars **Reviewed by:** Mauricio V. | Residential Construction Estimator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Fathom?** We love that Fathom saves us a lot of time by automatically sending detailed recaps of every meeting. Having accurate information and context from each client meeting is crucial for us, and Fathom has improved our communication dramatically. The ease of use is outstanding, it integrated seamlessly into our workflow and was simple to set up. Their excellent customer service made the process even smoother, always responsive and helpful. We conduct client and trade meetings weekly, and Fathom has become a crucial part of our workflow, ensuring nothing gets missed. It’s a truly useful and reliable tool for any team that values clarity and efficiency. **What do you dislike about Fathom?** We haven’t found any downsides so far. The AI and automation features give us exactly what we need to make our processes more efficient. **What problems is Fathom solving and how is that benefiting you?** Time Savings on Meeting Notes, Automatically generates detailed recaps, saving hours on manual note-taking. Improved Communication – Ensures everyone has accurate, consistent meeting details, reducing misunderstandings. Better Organization – Centralizes client and trade meeting summaries, making follow-ups and project tracking easier. Workflow Efficiency – AI and automation streamline processes, allowing the team to focus on higher-value tasks. ## Fathom Discussions - [How do I show it is recording during live Zooms?](https://www.g2.com/discussions/how-do-i-show-it-is-recording-during-live-zooms) - 9 comments, 1 upvote - [View Fathom pricing details and edition comparison](https://www.g2.com/products/fathom-video/reviews?page=8&ref=blog.saner.ai§ion=pricing&secure%5Bexpires_at%5D=2026-07-02+09%3A15%3A10+-0500&secure%5Bsession_id%5D=26c310e4-1c1e-4ecf-940c-e9d83df8b06b&secure%5Btoken%5D=07e9bcd674bb66ccd0da8e1c56a9757fdb4422aa564213b3a5b5647ae7eab3e4&format=llm_user) ## Fathom Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Airtable](https://www.g2.com/products/airtable/reviews) - 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Data Entry - Integrations / APIs **Artificial Intelligence - Conversation Intelligence** - Speech-to-Text - Sentiment Analysis **Organization** - Playlists - Deep Search - Permissions **Transcription** - Speaker Identification - Timecode Management **Meeting Automation - AI Meeting Assistants** - Automated Note-Taking - Voice Recognition - Action Item Tracking **Automatic Transcription - AI Note-taking Software** - Speech-to-text Transcription **Feedback** - Review **Performance Analysis** - Coaching **Editing** - Collaboration **Agentic AI - Video CMS** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Generative AI** - AI Text Summarization **Meeting Insights - AI Meeting Assistants** - Smart Summaries **Collaboration & Sharing - AI Note-taking Software** - Team-based Access **Integration** - Data Security - Integrates With Existing Applications **Generative AI** - AI Text Summarization **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Language & Accent Support - AI Note-taking Software** - Multi-Language and Accent Support **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Transcription** - Autonomous Task Execution - Cross-system Integration - Decision Making **Agentic AI - AI Meeting Assistants** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making **Multi-Platform Integration - AI Note-taking Software** - Integrations **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Privacy & Security Controls - AI Note-taking Software** - Access Control **Meeting Capture & Retention - AI Meeting Assistants** - Bot Presence - Meeting Moments Management - Audio or Video Recording **Searchable Note Archives - AI Note-taking Software** - Semantic Search **Speaker Identification - AI Note-taking Software** - Speaker Recognition ## Top Fathom Alternatives - [Grain](https://www.g2.com/products/grain/reviews) - 4.6/5.0 (304 reviews) - [tl;dv](https://www.g2.com/products/tl-dv/reviews) - 4.7/5.0 (518 reviews) - [Otter.ai](https://www.g2.com/products/otter-ai/reviews) - 4.4/5.0 (494 reviews)