# Fathom Reviews **Vendor:** Fathom **Category:** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) **Average Rating:** 5.0/5.0 **Total Reviews:** 6,856 ## About Fathom Fathom is the #1-rated AI meeting partner that captures what matters and turns every conversation into clear, actionable outcomes. It surfaces decisions, makes every meeting searchable, and syncs insights directly into CRM and productivity tools – eliminating manual work. Named to G2’s 2026 Best Software Awards Top 100, and recognized by HubSpot as its 2025 Most Used App of the Year, Fathom is trusted by hundreds of thousands of companies worldwide to help individuals stay focused, teams stay aligned, and organizations move faster. ## Fathom Pros & Cons **What users like:** - Users appreciate the **intuitive AI summarization** of Fathom, enhancing productivity and clarity in their meetings. (1501 reviews) - Users rave about Fathom's **exceptional accuracy** in transcribing and summarizing meetings, enhancing productivity and efficiency. (1444 reviews) - Users praise Fathom for its **helpfulness** in capturing and organizing meeting notes, enhancing productivity and focus. (1365 reviews) - Users appreciate the **straightforward UI** of Fathom, which enhances their meeting experience with ease and efficiency. (1361 reviews) - Users praise Fathom for its **efficient note-taking** , enabling them to focus on discussions while it manages summaries and organization. (1114 reviews) - Users appreciate Fathom's **intuitive note-taking and seamless integration** , enhancing productivity and simplifying meeting summaries. (1101 reviews) - Action Items (1001 reviews) - Time-saving (994 reviews) - Meetings (833 reviews) - Meeting Summaries (689 reviews) **What users dislike:** - Users are frustrated with Fathom's **participation as a meeting attendee** , complicating reporting and information retrieval. (415 reviews) - Users report **recording issues** with Fathom, including glitches when reinstating recordings during meetings. (342 reviews) - Users express frustration over **missing features** like manual data entry and better UI organization, impacting usability. (249 reviews) - Users face **call issues** like auto-joining and poor transcript placement, complicating call management and reporting. (213 reviews) - Users express concern over **unwanted recordings** in meetings, complicating compliance and information management. (212 reviews) - Users report **AI inaccuracy** with Fathom, noting frequent misinterpretations of spoken communication and insufficient sales-specific features. (195 reviews) - Joining Issues (195 reviews) - Poor Summarization (162 reviews) - Inaccurate Summarization (147 reviews) - Note-Taking Issues (144 reviews) ## Fathom Reviews ### 1. Intuitive Meeting Notes with Excellent AI Summaries and Seamless HubSpot Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Dawn R. | Enterprise Sales Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Fathom?** I love that it store video that I can share with customers (it will even auto-share if I want it to), makes detailed, organized notes, and links each note to the timestamp in the video so I can immediately jump to it. The AI that writes the meeting notes does a great job of summarizing what's important, some of the best I've seen. I didn't need much support for onboarding because it's very intuitive to use. It integrates perfectly with HubSpot and will automatically transfer my meeting notes, and integrates well with Claude as well. The price is reasonable as well. I've never had any issues with performance. I don't think it's ever been down when I needed to use it. **What do you dislike about Fathom?** The only annoyance is the way the icon presents on the screen. It typically gets in the way of clicking other buttons, but you can slide it around and move it out of the way, so it's a minor annoyance. I'm not sure how else they would display it to make it better. **What problems is Fathom solving and how is that benefiting you?** I needed a way to elegantly and in an organized manner share recordings as well as notes with my customers and record them for myself. Fathom does all of that automatically, and I don't need to spend hours of work doing it after each call. ### 2. Fathom Is a Huge Time-Saver for Accurate Meeting Summaries and Action Items **Rating:** 5.0/5.0 stars **Reviewed by:** Siva N. | Training & Onboarding, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Fathom?** I've been using Fathom daily, and it has made a big difference in my workflow. It automatically records important meetings, creates accurate summaries, and captures key action items, so I can stay focused on the conversation instead of taking notes. The integration with Claude AI is especially helpful, allowing me to quickly turn meeting recordings into detailed summaries, training documents, and reports. It's a huge time-saver and helps ensure nothing important gets missed. **What do you dislike about Fathom?** The UI could be a little better as manual recording at request should be added in the main page. **What problems is Fathom solving and how is that benefiting you?** Fathom solves the problem of manual note-taking, missed information, and the time spent creating meeting summaries after calls. It automatically records meetings, captures key discussion points, action items, and decisions, allowing me to stay fully engaged during conversations instead of focusing on taking notes. For me, the biggest benefit is the time it saves. After training sessions, client meetings, or internal discussions, I can quickly review the AI-generated summary instead of going through the entire recording. The integration with Claude AI helps me turn meeting recordings into detailed training reports, summaries, SOPs, and follow-up documents within minutes. This has improved my productivity, reduced the chances of missing important details, and made knowledge sharing across the team much easier. ### 3. Automated Meeting Documentation and Action Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Sourabh R. | Lead Quality Assurance Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2026 **What do you like best about Fathom?** Fathom eliminates the need for manual note-taking by automatically recording, transcribing, and summarizing meetings. It accurately captures key discussion points, decisions, and action items, so nothing important gets missed. The searchable meeting history makes it easy to revisit past conversations and decisions whenever you need to. Its seamless integration with meeting platforms also helps teams stay focused and productive during discussions. **What do you dislike about Fathom?** Fathom’s meeting summaries can occasionally miss important context or the nuance of certain discussions. I’ve also noticed that some of the more advanced features and integrations are limited to higher-tier plans. Because of this, the tool may still require a post-meeting review to confirm that action items are captured accurately and nothing important is overlooked. Additionally, recording and transcribing sensitive meetings may raise privacy concerns for some users. **What problems is Fathom solving and how is that benefiting you?** Fathom addresses the hassle of taking notes manually during meetings by automatically recording, transcribing, and summarizing conversations. It helps make sure important decisions, action items, and key discussion points don’t get overlooked, which reduces the time I spend on documentation and post-meeting follow-ups. As a result, I can stay fully engaged in the conversation while still having a dependable record to refer back to later. ### 4. Intuitive, Accurate Meeting Summaries That Make Every Conversation Easier **Rating:** 5.0/5.0 stars **Reviewed by:** Mary Jo M. | President and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Fathom?** The Summaries provided from Fathom have been so useful. I am a new Executive Director at a non-profit, and am having a lot of meetings with Board members and vendors. I can really focus on them and our conversation, while Fathom takes notes, produces summaries and creates action items. It's made my transition into the organization so much easier! It is very intuitive, and its been easy to use. I integrates into our Google Workspace and helps me start the meeting on time and get Fathom into the session immediately. **What do you dislike about Fathom?** I have not encountered any issues. The AI has been very smart and accurate, and I'm happy with its overall performance! **What problems is Fathom solving and how is that benefiting you?** I love being able to focus on people during my meetings, and not be distracted in taking notes. It saves me time in producing minutes with action items that I barely have to edit, and can share easily with participants. ### 5. AI-Powered Notes That Make Client Calls Effortless and Organized **Rating:** 5.0/5.0 stars **Reviewed by:** Genesis P. | Client Success Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Fathom?** I absolutely love this note taker and all the features it has. The AI mode has been incredibly helpful for me, especially during client calls. If I ever forget something that was mentioned, I can simply go back and ask the AI instead of having to search through pages of notes or rewatch the entire call. It gives me the information right away, which saves me so much time. Another feature I love is the action items summary at the end of each call. It helps me stay organized, keep myself on track, and make sure nothing falls through the cracks. The follow-up email templates are also amazing. They make it so much easier and faster to send professional recap emails to clients after meetings. Overall, this tool has made my workflow so much more efficient, organized, and stress-free. Highly recommend it. **What do you dislike about Fathom?** nothing, honestly. It's super easy to use. **What problems is Fathom solving and how is that benefiting you?** It’s efficient, and the fact that it integrates with Google Meet or Zoom is amazing. It automatically joins all my calls without me having to add it to the meeting. ### 6. Simple, effective meeting notes with excellent HubSpot integration **Rating:** 5.0/5.0 stars **Reviewed by:** Piers W. | Sales Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Fathom?** Fathom is very easy to use and has quickly become a valuable tool in my workflow. The note-taking is efficient and accurate, helping me capture key points from meetings without distraction. The integration with other platforms, such as HubSpot, is also very useful and makes it much easier to keep records and follow-up actions organised. Overall, it is a simple, effective, and well-integrated solution. **What do you dislike about Fathom?** I have not found any obvious downsides so far. Overall, it is a simple, effective, and well-integrated solution. **What problems is Fathom solving and how is that benefiting you?** Fathom helps solve the problem of capturing accurate meeting notes while still being able to stay fully engaged in the conversation. It reduces the need for manual note-taking and makes it much easier to review key points, decisions, and follow-up actions afterwards. The HubSpot integration is particularly useful, as it helps keep meeting records and customer updates organised in the right place without duplicating effort. Overall, it saves time, improves follow-up, and helps ensure important details are not missed. ### 7. Flawless workflow fit with fast, accurate transcripts and smart AI summaries **Rating:** 5.0/5.0 stars **Reviewed by:** Baudouin M. | Dirigeant et fondateur, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Fathom?** Fathom integrates flawlessly with my workflow. While my non-digital clients just see a standard Zoom or Google Meet call, Fathom works quietly in the background. The interface is clean and distraction-free. Fathom’s UI makes it effortless to organize call playlists and locate transcripts without a steep learning curve. Performance is rock-solid. The transcription accuracy, even when dealing with technical jargon is great. The software loads instantly, and the call processing takes few minutes, meaning I never delay my client follow-ups. Hence the ROI is clear and immediate. In a low-margin, high-stakes service industry, time is money. Fathom saves me hours of manual data entry per week. The AI intelligence is impressive, even in the free plan. The standard summaries are great, but the custom templates will allow me to structure summaries exactly how my white-label partners expect them. Furthermore, the 'Ask Fathom' feature acts like a smart assistant; I can ask it to extract specific sentences discussed weeks ago without re-watching hours of video. Finaly when I deliver a new digital solution, onboarding non-digital users can be a major challenge. With Fathom, I can easily share targeted video clips of our calls to provide exact, contextual help. This visual, step-by-step guidance allows my clients to easily understand the digital tool, overcome tech anxiety, and get off to a much smoother, confident start. **What do you dislike about Fathom?** If I had to nitpick, the UI colors can feel a bit too flashy or high-contrast when using the dark theme. However, this is a minor subjective critique. The platform's overall layout is so simple, intuitive, and clean that the color palette never gets in the way of usability or stops me from getting my work done. **What problems is Fathom solving and how is that benefiting you?** Fathom solves two problems: information loss during technical handovers and digital friction for my less-tech-savvy SME clients. Instead of overwhelming traditional small business clients with complex written manuals, I can instantly share bite-sized, contextual video clips from our actual calls. This visual, step-by-step guidance removes their tech anxiety and helps them adopt new digital tools much faster. For my business, it eliminates manual reporting by automatically structuring technical notes into clean summaries I can immediately share, saving me hours of admin work weekly. ### 8. Takes the Pressure Off Meetings with Clear Summaries, Transcripts, and Action Items **Rating:** 4.5/5.0 stars **Reviewed by:** Asad A. | Manager CRM, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Fathom?** I really appreciate the free tier and I like the app a lot. What I like most about Fathom is how much pressure it takes off during meetings—I can stay focused on the conversation without worrying about taking notes. The summaries afterward are also easy to refer back to later. I do refer to the transcripts a whole lot and the ability to revisit the meeting is great. I’ve also found the action items section especially useful. It makes it much easier to understand who discussed what, who mentioned which point, and what the key takeaways from the meeting were. The features for auto record and auto share the auto meeting with options for internal and external is great for control. I do tend to pause recording as per requirements in the meeting and the access is quite straight forward. so kudos to the design team. The interface is intuitive and straightforward, even for someone using it for the first time. One thing I’d love to see in the future is an option for offline recording capture as well. That would really be the icing on the cake. Rest be assured I love using the product. **What do you dislike about Fathom?** One downside is that there’s no offline recording option. Competing products do offer this, but their pricing and available options are a problem. Phone-based apps also include this feature. Can Fathom be used to transcribe a meeting that was captured on a phone? **What problems is Fathom solving and how is that benefiting you?** I have to capture the salient points from my meetings and reflect them in different ways for the clients to review. This app is a lifesaver and makes my role so much easier to do. The transcripts and feedback also are available right after the meeting, enabling me to migrate my info to the various ways the clients wishes to view them ### 9. Ask Fathom Is a Game-Changer for Searchable Meetings, Summaries, and Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Justin C. | Customer Support Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2026 **What do you like best about Fathom?** Ask Fathom has been a genuine game changer for me. I lead multiple teams and have several meetings each day, so it can be difficult to remember every action point, decision, or broader discussion, especially when it comes to strategic planning. Ask Fathom gives me one central place where I can quickly search across my meetings and find what was discussed, instead of relying on my memory or digging through notes. One of the most valuable use cases for me is being able to ask Fathom for all the key topic points from my meetings over the last week. This is incredibly useful when I need to report updates to upper management, prepare for follow-up conversations, or make sure important actions do not get missed. The meeting summaries are also very helpful. Being able to send a clear summary to attendees, including action points, saves time and keeps everyone aligned after the meeting. It reduces the need for manual follow-up notes and helps make sure there is a shared understanding of what was agreed. The desktop UI is excellent as well. I like that it opens just before a meeting, shows my upcoming meetings, and gives me quick access to previous meetings. I’m currently using Fathom with Microsoft Teams, and the integration has been seamless with no issues. Another big benefit is how quickly the summary and recording are available after the meeting ends. That makes it easy to review the discussion while it is still fresh, share updates, and move straight into the next action. Overall, Fathom has made my meeting workflow much easier, especially from a leadership and reporting perspective. It helps me stay organised, remember the important details, and spend less time manually pulling together meeting notes. **What do you dislike about Fathom?** The desktop UI for MS Windows is fixed and can’t be dragged around. **What problems is Fathom solving and how is that benefiting you?** athom solves the problem of important meeting actions and discussions being missed, forgotten, or not documented clearly after a meeting. Before using Fathom, follow-up action items were not always easy to capture, share, or refer back to. This was especially challenging when moving between multiple meetings each day and leading different teams. Fathom helps by automatically capturing the key discussion points, action items, and decisions from each meeting, which makes it much easier to keep everyone aligned afterwards. The biggest benefit for me is being able to consolidate high-level discussions across multiple meetings and use that information when reporting to ELT or upper management. Instead of manually going through notes or trying to remember what was discussed, I can quickly review summaries, ask Fathom for key topics, and turn that into clear updates. It saves time, improves accountability, and gives me more confidence that important actions and strategic discussions are not being missed. ### 10. Quick, Easy Onboarding and Effortless AI Meeting Summaries with Fathom **Rating:** 5.0/5.0 stars **Reviewed by:** Mishkaah N. | Strategic Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2026 **What do you like best about Fathom?** The onboarding process was quick and easy, with short intro and training videos available on how to set up and use Fathom. It makes recording meetings, taking minutes, and allocating tasks a breeze. Super user-friendly. Add to teams with a click of a button, and its Free! AI does the nitty-gritty for you, like different types of summaries based on your needs - and all of it is immediately available as soon as you leave the meeting, which saves me time sending out meeting summaries and minutes. Lots of things you can automate upon set up, like record automatically upon start of a meeting, which saves time. **What do you dislike about Fathom?** I have not experienced any downsides during my usage of Fathom thus far. **What problems is Fathom solving and how is that benefiting you?** Literally acts as my assistant when attending online meetings which is saving me time and it's super-efficient for post-meeting minutes and summaries. ### 11. Fathom has helped to reduce my notetaking by so much. **Rating:** 5.0/5.0 stars **Reviewed by:** Courtney B. | DCEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2026 **What do you like best about Fathom?** The Ai notetaking features It is a great listener and records the video. It eliminates me needing to take notes, which I take a lot of typically It is simple to use. I press a button and it records I like that it keeps the recordings in the database and not on my laptop. Way less space to take up I am using it more often **What do you dislike about Fathom?** Sometimes the Fathom icon to add it to the room does not appear, I have to manually add it, and sometimes it still won't appear. Sometimes it takes a while to appear in the waiting room. Maybe I am doing something wrong Sometimes the notes aren't the most accurate. Like it doubled the price I was giving to my client... maybe that was a sign to raise my prices haha. It can be a little overwhelming knowing with all the features and how to utilize them properly. **What problems is Fathom solving and how is that benefiting you?** I don't have to take notes (my handwriting ain't pretty ya'll) It sends the notes to others, really helpful for meetings with potential and current clients ### 12. Indispensable Note-Taking Tool with Seamless Integration and Smart Summaries **Rating:** 5.0/5.0 stars **Reviewed by:** Paul M. | Clinical Hypnotherapist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2025 **What do you like best about Fathom?** As a Clinical Hypnotherapist working with very complex cases, excellent note-taking is a must for my practice to satisfy both local and European legal requirements. Generally speaking, Fathom is an excellent and easy-to-use note-taker. Once set up using the PC app, I was able to seamlessly integrate Fathom into my client journey workflow using both Zoom and Google Meet. The ease of accessing the summary, full transcript, and recorded video is brilliantly implemented. The automatically generated Action Items are extremely helpful; having the option to copy these items and create an AI-generated follow-up email is a fantastic time-saver. The summary itself is excellent, broken down into four clear areas: Meeting Purpose, Key Takeaways, Topics, and Next Steps. These Next Steps are also smartly allocated to the person responsible for each one. Finally, it provides a list of your questions—clicking on one plays the video at that exact moment, which is incredibly useful for review. I have had to contact Customer support on one occasion and I found them both helpful and very knowledgeable on the issue that I was experiencing. They resolved the issue in a timely manner. I use Fathom everyday as I work fully online and it is an indispensable tool for my practice. **What do you dislike about Fathom?** While the AI is generally impressive, being based in Europe means I work with clients who often have strong Irish, Northern Irish, or Scottish accents. Fathom occasionally struggles to transcribe these accurately compared to standard American or English accents. I have also noticed that if people talk over one another, the system sometimes misses a speaker or attributes the text to the wrong person. Additionally, the formatting of the text exports can be a bit messy and requires some manual tidying up. Finally, while the free version is useful, I do feel the limits on it could be increased slightly to offer more value before upgrading. **What problems is Fathom solving and how is that benefiting you?** The primary problem Fathom solves is the conflict between needing detailed legal documentation and needing to be fully present for my clients. In complex hypnotherapy cases, I cannot afford to be distracted by taking notes manually. Fathom allows me to focus 100% on the client, knowing that every detail is being captured accurately for my records. It solves the administrative burden of compliance by automatically generating transcripts and summaries that meet my legal requirements in Europe. The ability to click a question in the log and immediately watch that part of the video is also invaluable for reviewing client cues I might have missed in the moment. ### 13. Lightning-Fast Meeting Joins with Easy Sharing and Smart AI Timestamps **Rating:** 5.0/5.0 stars **Reviewed by:** Amr E. | Senior events manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Fathom?** The app joins meetings so fast, and it’s very easy to use, so you don’t need to be an expert. If you ever get lost, you can just copy the link, click “add link here,” and paste it to join. Once the meeting ends, it’s really easy to view everything on one page and share it. You can also use the AI chatbot to ask any question, get a copy of the transcript, and jump straight to the exact moment you’re asking about. If you ask something and the AI answers it, it even shows timestamps. Oh God, this is amazing. **What do you dislike about Fathom?** The pricing isn’t easy to find. It’s been free for so long that I’m not sure how they’re making money. I’m worried that one day they’ll lock me out and suddenly charge $25. It feels a bit too good to be true in this day and age. **What problems is Fathom solving and how is that benefiting you?** I’ve stopped taking meeting notes and started focusing on the meeting itself. I no longer have to sit down days later and try to recall what the client said. Now I get project updates instantly, and I can search what was said on a call even a month later. ### 14. Simplifies Meetings, Frustrated by SSO **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel C. | Brand Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2024 **What do you like best about Fathom?** I find Fathom invaluable for recording meetings with our clients as well as internal meetings. Each Fathom recording acts as a source of truth for what was said during a meeting, eliminating inefficiencies that commonly arose afterwards. It's a simple way to check every question that comes up in the aftermath, like wondering what someone said about a project or confirming a timeline. I particularly appreciate how easy the initial setup was; the UX is intuitive and I never had to formally train anyone. **What do you dislike about Fathom?** Constantly having to login through SSO is instantly and repeatedly annoying. Fathom is the only one that requires us to log in as much as it does. Every time another app asks for a fresh login, we have had to log in to Fathom 20x or more. **What problems is Fathom solving and how is that benefiting you?** I use Fathom as a source of truth for meetings, eliminating inefficiencies and providing a simple way to verify details without relying on human memory. ### 15. Accessible Meeting Notes with Action Items and an Easy-to-Use Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Teddy C. | External Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Fathom?** What I really like about Fathom is how accessible it is in terms of having it join a variety of meetings to take notes, both comprehensive and summarized. I use it primarily for Google Meets, and it has been great in keeping track of all of my meetings, determining key talking points from those meetings and provide action items as well. Moreover, the interface is easy to use, you only need to click it to join your meeting. On another note, its performance is really great, as it keeps track of how much time someone is speaking. Pricing of Fathom is also attainable, though the free version is honestly already great in my opinion. They also have great customer support which will help you resolve any issues you may have when using the platform. **What do you dislike about Fathom?** Honestly, I don't see anything that I dislike about Fathom, as I have been using it without hiccups at all. **What problems is Fathom solving and how is that benefiting you?** As someone who does a lot of corporate meetings, Fathom helps me to keep track of all of the insights and discussions mentioned during those meetings. This is especially relevant when I have team meetings, where there will be a variety of viewpoints from team members, and traditional note takers will have a hard time doing it. By using Fathom, I keep my meeting notes organized, and I can easily share the meeting for archival purposes for my team members in case they need a copy of what happened. ### 16. A tool that makes client calls actually actionable **Rating:** 5.0/5.0 stars **Reviewed by:** Luisa G. | Lifecycle Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Fathom?** What I like most about Fathom is how it turns client calls into structured, actionable summaries. As a lifecycle manager, it helps me keep track of feedback, priorities, and next steps without missing anything, which makes a big difference when managing multiple campaigns. I also like the integration with Slack, which makes collaboration way easier and seamless. Also, the UI is super clean and easy to navigate, so it never feels like extra work to use itit just fits into my process. I also like how seamlessly it integrates with my meetings without needing a complicated setup. Performance-wise, it’s been really reliable. The summaries come through quickly and are actually useful, not just generic notes. The AI does a great job pulling out key points, action items, and important context, which makes it way easier for me to manage follow-ups and keep campaigns aligned with what clients are asking for. In terms of ROI, it’s a no-brainer for me. It saves me so much time on note-taking and helps me stay organized across multiple clients, which directly impacts how efficiently I can execute and communicate. I didn’t need much support to get started because onboarding was pretty straightforward, but everything feels intuitive enough that you can just jump in and start using it right away. **What do you dislike about Fathom?** Sometimes the summaries can miss a bit of nuance, especially in more detailed client conversations, so I still find myself double-checking certain points. It’s not a dealbreaker, but something to be aware of. And sometimes I have to manually enter the notetaker, but its not issue really. **What problems is Fathom solving and how is that benefiting you?** It helps solve the challenge of keeping track of multiple client conversations and turning them into actionable next steps. Instead of digging through notes or trying to remember details, I have everything structured and easy to reference, which makes managing campaigns and aligning with clients way more efficient. I also like the fact that it records the meeting and has the transcript that directly takes you to that part of the video. Its pure gold. ### 17. Unparalleled Note taker & Action Item Creation **Rating:** 5.0/5.0 stars **Reviewed by:** Collin A. | IT Systems Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Fathom?** It’s extremely perceptive when it comes to action items. **What do you dislike about Fathom?** The UI layout is a bit weird for me. I also don't always receive a notification for a meeting that's about to begin, whether the app/extension is open or not. **What problems is Fathom solving and how is that benefiting you?** Our internal meetings can sometimes feel disorganized and scattered across too many topics. Fathom has helped keep me and our team on track by capturing clear action items in a digestible format, so I can put the pen and paper down and not worry about forgetting something we discussed. It’s also been incredibly helpful when working with vendors. They may quote different pricing on a call than what shows up on the invoice, or say they’ll complete something and then never do. Fathom has consistently picked up on those situations accurately, and it’s been a real aid when we need to point out that we didn’t drop the ball. ### 18. Fathom Saves Hours with Excellent Task Summaries and Comprehensive Meeting Reports **Rating:** 5.0/5.0 stars **Reviewed by:** Carl M. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Fathom?** Fathom saves me several hours a week and allows me to go back and review the meeting for any questions. The way it outlines the tasks and who should perform the task is excellent. My clients are amazed when they get the comprehensive report at the end of each meeting. I keep each report in the client file and review the takeaways each time prior to the next meeting. **What do you dislike about Fathom?** The only thing that I can think of is sometimes it will misinterpret a word or two if it is not common or with thick accents. Otherwise, I love everything about Fathom. **What problems is Fathom solving and how is that benefiting you?** Fathom helps make the meetings more impactful in many ways. Action items are called out for each person that attends, and the next step help lead to the next meeting. I interact with 10-15 clients a day and you can sometimes get them confused. If I read through the Key takeaways real quickly, it helps me keep the client information straight. Super helpful. ### 19. Fathom Makes Meeting Summaries Effortless and Boosts Team Productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Ana Luisa Y. | VP de Operaciones, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Fathom?** Fathom has been an extremely valuable tool for our team. It simplifies how we capture and revisit meetings by automatically producing accurate summaries, key takeaways, and action items. This has noticeably boosted our productivity and helps ensure that nothing important gets overlooked. The integration with video conferencing platforms is seamless, and the interface is intuitive and easy to use. Overall, it’s a dependable solution that saves time and strengthens collaboration across the team. **What do you dislike about Fathom?** So far, nothing to complain about at all. We’re very happy we moved to Fathom. **What problems is Fathom solving and how is that benefiting you?** I like how it turns conversations into useful, actionable information, with no more information loss. Fathom automatically generates summaries, key points, and action items, which helps reduce errors and misunderstandings. It also solves the inefficiency of reviewing meetings. Rather than rewatching an entire recording, our team can jump straight to the key moments or read a summary in seconds, which saves a significant amount of time. ### 20. Crisp AI Notes and Helpful Zoom Integration That Save Tons of Time **Rating:** 4.0/5.0 stars **Reviewed by:** Siddharth D. | Enterprise Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2026 **What do you like best about Fathom?** The AI-generated notes are crisp and clear. The UI’s video-with-transcript feature and the summary templates are both very helpful. The ability to highlight important sections during a meeting also improves the overall experience. Integration with Zoom makes it easier to keep track of all meetings. Overall, the time saved with this application is immense compared to manual note-taking. **What do you dislike about Fathom?** The pricing is high for a regular user. the overall performance of the desktop app lags a bit and is sluggish at times. Once a meeting ended but the desktop app kept recording till the next morning. Had to close it manually. Unable to change passwords and username. if my company email is closed, i am unable to take away my notes for future use. **What problems is Fathom solving and how is that benefiting you?** It helps me records and transcript meetings which are hosted by others. It should not be limited to zoom or teams meeting. it should also record desktop audio for normal note taking and store those notes to apps like notion or local repository for easy access. everything to server can sometimes lead to not using the product ### 21. Using Fathom has definitely changed my life! **Rating:** 5.0/5.0 stars **Reviewed by:** Yuval D. | Full Stack Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Fathom?** Fathom has completely transformed how I handle meetings. The AI summaries are incredibly accurate, and I love that I can stay fully present in the conversation without worrying about missing a detail. It’s seamless, fast, and the integration with my calendar is perfect. Highly recommended for any professional **What do you dislike about Fathom?** The only downside is the desktop banner that appears at the start of every meeting. It feels a bit intrusive and clunky on the screen, and I wish there was a simpler way to minimize it or hide it permanently without it popping up every time. **What problems is Fathom solving and how is that benefiting you?** Fathom solves the major problem of meeting fatigue and split focus. Instead of struggling to take notes while staying engaged, I can be 100% present in the conversation. The biggest benefit is the time saved on post-meeting admin; the AI summaries and action items are incredibly accurate, allowing me to share recaps instantly. It has turned my meetings from stressful documentation sessions into productive, focused discussions. ### 22. Fathom Turns Every Meeting Into Clear Action and Follow-Through **Rating:** 5.0/5.0 stars **Reviewed by:** Roca W. | Founder of Well & Good Myrtle Beach , Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Fathom?** The ability to stay fully present in the conversation while Fathom captures accurate notes, summaries, and action items in the background. It removes the need to split attention between listening and documenting, and the post-meeting summaries make follow-ups and workflow execution immediate and structured. **What do you dislike about Fathom?** Occasionally the summaries need light editing for nuance or context, especially in more complex or fast-moving conversations. It captures the structure well, but I’ll sometimes refine wording to better match intent or tone. That said, it still removes the majority of the manual work and significantly improves post-meeting clarity. **What problems is Fathom solving and how is that benefiting you?** Fathom solves the problem of losing key details, action items, and decisions during meetings. Instead of relying on manual notes or memory, it captures everything in real time and turns it into clear, structured summaries. For me, that translates directly into better execution. I can move from conversation to action faster, keep workflows organized, and ensure nothing slips through the cracks. It has improved how I manage operations, follow up with partners, and maintain consistency across a high volume of meetings without adding extra admin work. ### 23. A Huge Time Saver **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriel R. | Onboarding Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Fathom?** How easy it was integrate it into my meeting links and how seamless it is to record my meetings and immediately have a detailed synopsis ready for me to review. And if I don't like the review that it gave or if I want it to explain the meeting differently, I can literally just ask it to and it will change it to my needs. Super helpful. **What do you dislike about Fathom?** Nothing that I really dislike at the moment. I'm currently trying to teach it my company's verbiage and terms so that it will automatically show up in my detailed review. **What problems is Fathom solving and how is that benefiting you?** I host meetings and trainings daily and so the process of keeping up with everyone and everything that we talked about is almost impossible to recall 100%. With this tool, I now can teach the assistant what exactly I'm needing each meeting to be able to write out detailed notes or summaries for each of my clients. The hours I would spend each week just on documentation alone has been cut significantly since using this software. It's a game changer. ### 24. The best AI assistant I've tried: superior to Otter, tl;dv, and Notion. **Rating:** 5.0/5.0 stars **Reviewed by:** Vladislav M. | Cofundador, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Fathom?** As a consultant managing multiple clients simultaneously, Fathom has become indispensable. What I highlight the most is its ability to ensure I don't miss a single detail from the sessions. I've tried practically everything on the market: Otter.ai, tl;dv, and even Notion's recorder, and Fathom wins by far. Its AI is, by far, the most accurate in defining new tasks and capturing the essence of the conversation. It is, without a doubt, the best assistant on the market. **What do you dislike about Fathom?** I really have very little to complain about. If I had to mention something, it would be the lack of a direct native connection with Monday.com. Currently, I solve it by combining it with a bit of external automation (OpenClaw), but if they integrated Monday natively, the workflow would be perfect. **What problems is Fathom solving and how is that benefiting you?** Solve the problem of "information overload" and the time wasted on post-meeting administrative tasks. It benefits me greatly in collaborative work: I can send accurate summaries to my clients and team immediately. The precision of its AI in extracting action items saves me hours of manual writing and ensures that we are all aligned after each video call. ### 25. Effortless Meeting Prep with Seamless Zoom & Google Meet Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Derwin V. | Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2026 **What do you like best about Fathom?** I really love how the app automatically prepares me for my next meeting. The initial setup is very easy, and you honestly don’t have to do anything else as long as the app is installed. The support I received when I needed it was amazing, they gave me exactly what I needed. I use it daily and it never fails. Even though the number of features depends on the plan, the purpose of the app is great, and it integrates perfectly with the tools we use, like Zoom or Google Meet. **What do you dislike about Fathom?** There isn’t much I don’t like about Fathom. It’s basically a perfect app for its purpose, and it really does its job well. The only thing I’m not that fond of is the “Ask Fathom” option. For some reason, it doesn’t feel very intuitive to me, and it doesn’t seem that smart, although overall it still works fine. **What problems is Fathom solving and how is that benefiting you?** Taking notes can be really annoying a lot of the time, and sometimes I just want to focus on the meeting. Having a notetaker running in the background is amazing, especially when there’s a lot to follow up on afterward. ### 26. Intuitive, Seamless Meeting Recording with Instant Recaps—Fathom Delivers **Rating:** 5.0/5.0 stars **Reviewed by:** J W. | Sr. Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2026 **What do you like best about Fathom?** genuinely love using Fathom because of how intuitive and user‑friendly the platform is. When integrated with Microsoft Teams and Zoom, it seamlessly notifies me of upcoming scheduled meetings and automatically begins recording as soon as I join, which eliminates any extra steps or manual setup. One of Fathom’s standout features is the speed of its meeting recaps; they’re delivered almost immediately after the meeting ends, which is a huge improvement compared to similar platforms I’ve used in the past. The value of Fathom’s free features is impressive, and the Ask Fathom AI tool is particularly efficient and helpful for quickly pulling insights and action items from meetings. Because of my positive experience, I’ve already recommended Fathom to others within my organization. I would absolutely continue using and advocating for the platform, and I would not hesitate to utilize its paid enterprise or business features should I move to an organization that is able to invest in a subscription. Customer support has also been top-notch with troubleshooting a minor integration issue. I use Fathom almost daily for my scheduled meetings, especially interviews to create transcripts and track action items. Absolutely wonderful tool! **What do you dislike about Fathom?** no downsides to note. I have enjoyed using the platform for the past month. **What problems is Fathom solving and how is that benefiting you?** Fathom solves the problem of capturing and sharing candidate interview details accurately without distracting from the conversation. Its automatic recordings and fast, reliable transcripts allow hiring teams to review interviews asynchronously, align on candidate evaluations, and make informed decisions; saving time while improving consistency and collaboration in the hiring process. ### 27. Fathom Eliminates Manual Note-Taking and Keeps Notes Easy to Revisit **Rating:** 4.5/5.0 stars **Reviewed by:** Adam H. | Operations Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Fathom?** No manual note-taking is needed, which means I don’t make mistakes, and I can refer back to my notes at a later date. **What do you dislike about Fathom?** I don’t have any dislikes when using Fathom. It works the way I need it to, and it does what I expect for my use. **What problems is Fathom solving and how is that benefiting you?** Fathom helps solve the problem of inefficient and unreliable meeting documentation. In many meetings, people either spend time taking notes (and end up missing parts of the conversation) or rely on memory afterward, which can lead to missed details, unclear action items, and weak follow-ups. Fathom addresses this by automatically recording, transcribing, and summarising meetings, while also highlighting key points and action items in real time. For me, this is valuable because it lets me stay fully engaged in the conversation instead of multitasking with note-taking. It also ensures nothing important is missed, since everything is captured and searchable. On top of that, it saves time on post-meeting admin by providing instant summaries and clear action points, and it improves follow-ups and accountability by keeping accurate records of decisions. Overall, it increases productivity, reduces manual work, and helps turn meetings into clear, actionable outcomes. ### 28. Highly Customizable Auto-Recording That Keeps Me Fully Present in Meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Gen H. | Billing & Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Fathom?** The level of customization makes this a perfect tool no matter my role or industry, and the auto-record feature means I never forget to record a meeting. I don’t have to take notes anymore; I can simply be present during the conversation. Best of all, I can highlight key moments, add items to my to-do list, and categorize specific parts of the discussion in whatever way works best for me. **What do you dislike about Fathom?** I’d really love it if this could integrate with my calendar, planner, or task list, so I can add items directly to my to-do list. **What problems is Fathom solving and how is that benefiting you?** Never forgetting to transcribe a meeting, never having to page through notebooks to track down notes from a specific meeting, and being able to simply stay present in the conversation—this has been a massive time-saver and stress reducer, and it genuinely makes me better at my job. ### 29. Best-in-Class AI Meeting Transcription with Effortless Zoom Recaps **Rating:** 5.0/5.0 stars **Reviewed by:** Raymond F. | Provider Success Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Fathom?** Fathom turns what would otherwise be a slog of daily meetings into actionable, task-driven recaps. The AI transcription is the best I've seen to date, and not only catches the small details but ensures that everyone on the meeting has what they need to know. By integrating it into Zoom you don't even have to think about it - just add the notetaker to your call and get the recap delivered to your inbox. The desktop app is non-obtrusive and sits quietly in the corner of your screen with all functions accessible. **What do you dislike about Fathom?** Getting permissions setup across multiple accounts can be a bit of a chore, as well as occasional hiccups when attending meetings outside your professional network. Support is quick to respond with to questions asked though, so not a massive hit. **What problems is Fathom solving and how is that benefiting you?** Fathom allows me to be fully present in the moment with every meeting and call, without feeling like I need to be constantly taking notes or putting together after-action reports. It's the App with the performance of both a stenographer and a videographer. ### 30. Excellent, Non-Intrusive Meeting Notes with Timestamp Links and HubSpot Integration **Rating:** 5.0/5.0 stars **Reviewed by:** liam b. | Head of CX & People, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about Fathom?** I like that its quietly there when you need it to be but its not trying to be the main charachter. It's not invasive like some other ai meeting products i've tried in the past where they start meetings before you're ready or send out emails continually reminding people about the meeting. The quality of the meeting notes and follow up points are excellent. I can fully focus on my meeting and what I and the other patricipants are saying, and have full faith that i'll be able to refer to my fathom notes for any follow up points. I LOVE that the meeting notes are hyperlinked to the timestamps in the recording too. this is fantastic for reviewing complex points that have been discussed. I also like that it integrates with Hubspot so i can always see what the last meeting with a client was whether it was me or anyone else on my team that hosted it. **What do you dislike about Fathom?** The only downside is that fathom has to join as a participant in the meeting, and if multiple colleagues join who also use fathom we end up with multiple note takers on the call but this feels like a small trade-off for the benifits we get. **What problems is Fathom solving and how is that benefiting you?** I can fully focus on my meeting and give my clients my full attention rather than trying to jot down notes from our calls. **Official Response from Alyssa Edelman:** > We heard you - bot-free capture is now live! No extra participants, just great notes. Check out everything that's new here: https://www.fathom.ai/whats-new 🎉 ### 31. Fathom Saves Time with Clear Summaries and Seamless HubSpot Sync **Rating:** 5.0/5.0 stars **Reviewed by:** Thanish N. | Service Delivery Specialist - GEEKS, Information Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2026 **What do you like best about Fathom?** Fathom really helps me stay on top of meetings without worrying about taking notes. It captures everything clearly and gives simple, useful summaries, which makes follow-ups much easier. I also use the HubSpot integration, and it’s very helpful since it keeps everything updated automatically in our CRM. The pricing is also very good for the value it provides. Overall, it saves time and makes my workflow much smoother. **What do you dislike about Fathom?** Honestly, nothing so far. It’s been working really well for my use case. **What problems is Fathom solving and how is that benefiting you?** Fathom solves the problem of missing details in meetings and spending time on manual note-taking. It automatically captures and summarizes everything, which helps me stay focused during calls. It makes follow-ups much easier, keeps things organized, and with the HubSpot integration, all updates go straight into the CRM. Overall, it saves time and improves how I manage tasks after meetings. ### 32. Fathom’s Structured Notes Keep Me Focused and Make Follow-Ups Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Mark P. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2026 **What do you like best about Fathom?** Fathom’s note taking has been a huge help for me. It does an excellent job of capturing meetings clearly and organizing everything in a way that is easy to review afterward. The notes are structured really well, so I can quickly understand what was discussed, what feedback was shared, and what action items need attention. One of the biggest upsides is that I do not have to spend meetings trying to take my own notes. Instead, I can stay fully focused on the conversation, listen more closely, and be more present in the meeting itself. That has made a real difference. Overall, it has saved me time, reduced stress, and made follow up much easier. **What do you dislike about Fathom?** Nothing that I can see yet...I dont have issues **What problems is Fathom solving and how is that benefiting you?** Fathom is solving a real problem for me because it is genuinely hard to take notes and stay fully focused on a meeting at the same time. As a small business owner, I wear a lot of hats, and I do not have the luxury of having someone else in the room capturing notes, tracking action items, and organizing follow up for me. Before using Fathom, part of my attention was always split between listening carefully and trying to document everything, which meant I was not always as present as I wanted to be. Fathom takes that pressure off. It allows me to stay engaged in the conversation, ask better questions, and actually listen, while still knowing I will have clear, organized notes afterward. That has been a huge benefit because it saves me time, reduces stress, and helps me leave meetings with a much stronger sense of clarity about what was said and what needs to happen next. ### 33. Fathom + HubSpot Recaps and Auto-Tasks Make Virtual Meetings Run Smoother **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle U. | Partner Success Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2026 **What do you like best about Fathom?** I meet with a lot of people and talk about similar topics. I like the recap and we have Fathom integrated with HubSpot. It creates tasks for me based on the meeting notes. The live data that it shares regarding talking time is helpful to keep in mind. Fathom has made me a better vitual meeting organizer. **What do you dislike about Fathom?** Sometimes the tasks it creates in Hubspot need some tweaking but I would rather edit a task than worry it was missing something. **What problems is Fathom solving and how is that benefiting you?** It assures me that the data I collected is correct and the follow-up items that I promised, will be documented. A lot of my conversations are around numbers and with Fathom, I always get the right information to reference back to. I can also send the recording to my clients so they know exactly what was covered. ### 34. Fathom Transformed Client Meetings with Accurate Summaries and Seamless Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** SILVESTRE C. | FullStack Developer, University Professor, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Fathom?** Fathom has transformed how I run client discovery meetings. The AI-generated summaries and automatic action item detection save me at least 30–45 minutes per meeting — I no longer spend time writing notes or chasing follow-ups. The transcripts are remarkably accurate even in Spanish and with mixed-language conversations, which is critical for my work in LATAM. The UI is clean and intuitive — I was up and running the same day with zero onboarding friction. The meeting highlights feature was an unexpected win: I can share a timestamped clip directly with clients to confirm what was agreed, which has eliminated the "but we said X" back-and-forth entirely. It integrates seamlessly with Google Meet and the recordings are instantly available after the call. For the price, the ROI is undeniable — it essentially pays for itself the first time it saves you from a miscommunication with a client. **What do you dislike about Fathom?** The only downside I experienced was with the Windows app, but they’ve really improved it. **What problems is Fathom solving and how is that benefiting you?** Before Fathom, my biggest issue was losing context. After a busy week of client meetings, important details would slip through the cracks, and I’d end up relying on incomplete notes or my memory to piece together what we’d agreed on. That’s a real risk when you’re managing multiple projects at the same time. Fathom fixes this for me. Every discovery session, requirements meeting, and client call is automatically recorded, transcribed, and summarized, and I can search any conversation again in seconds. The AI also pulls out action items that map directly to my follow-up tasks, so nothing gets missed. The biggest benefit has been client trust. When there’s any ambiguity around scope or agreements, I can pull up the exact transcript or a clip and resolve it immediately. In consulting and software development, that kind of documentation is invaluable. It’s also made onboarding new team members much easier, since they can review past client calls to get up to speed without me having to brief them manually. ### 35. Smart, User-Friendly Meeting Assistant with Top-Notch Transcripts and Action Items **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Fathom?** The user interface is very well put together and not over informative. I love that it records the audio and key points of the video. The actions items list is an excellent feature The Key Takeaways, Topics, and Next Steps section is awesome is incredibly helpful. It almost does all of the work for you! I'm surprised little Fathom robot hands don't come out to give you a foot massage, while being your own personal assistant. The section listing my questions and other questions is an excellent reminder of what to follow-up on. The integration of Teams makes it a great tool to organize my day. The overall performance is top-notch. The speech recognition is great! It recognizes my southern accent so much better than the stupid robots that can't understand me on the phone when I ask to speak to a real person. Pricing is certainly competitive and reasonable. The customer support has been excellent! It's also one of the smartest tools I've used. I really wish I would have had it decades ago. **What do you dislike about Fathom?** I had issues a couple of times where it wouldn't open the meeting. So, I uninstalled it and reinstalled. **What problems is Fathom solving and how is that benefiting you?** My memory sucks and it makes me look like I'm a memory genius! ### 36. Fathom Makes Meetings Effortless with Clear Summaries, Action Items, and Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Fathom?** What I like best about Fathom is how smoothly it fits into my meeting workflow. I have been using it for both internal and client meetings, and it saves a lot of time by automatically capturing clear transcripts, summaries, action items, takeaways, and key topics discussed. The UI is easy to navigate, so I can quickly find recordings, review meeting notes, and share them with others when needed. I also like that the summaries are structured well, especially the way action items and next steps are assigned to specific people. That makes follow-up much easier after meetings. From an integration standpoint, Fathom has worked well with tools like Microsoft Teams and Confluence, which makes it easy to connect meeting insights with our existing documentation and collaboration process. I have not run into any major performance issues so far, and the recordings and transcripts have been reliable. The AI is one of the strongest parts of the tool. It does more than just transcribe the conversation; it understands the discussion well enough to organize notes into useful sections like action items, decisions, takeaways, and topics addressed in detail. I especially like that it can identify next steps and associate them with the right people, which makes the output immediately useful instead of just being a raw transcript. Overall, Fathom provides strong value because it reduces manual note-taking, improves meeting follow-through, and helps keep everyone aligned after internal and client discussions. **What do you dislike about Fathom?** There is nothing that I dislike about Fathom. **What problems is Fathom solving and how is that benefiting you?** Fathom solves the problem of having to manually take detailed notes during meetings while also trying to actively participate in the conversation. I use it for both internal and client meetings, and it helps me stay focused on the discussion instead of worrying about capturing every important point. It also solves the issue of missed follow-ups. The AI-generated summaries clearly capture action items, takeaways, key topics discussed, and next steps assigned to specific people. This makes it much easier to track ownership and follow through after the meeting. Another major benefit is that recordings and transcripts are easy to access, navigate, and share. This is helpful when I need to revisit a client conversation, confirm a decision, or share context with someone who could not attend the meeting. Overall, Fathom saves time, improves accountability, keeps meeting documentation organized, and helps ensure internal and client discussions turn into clear next steps. ### 37. Three weeks in and I'm a fan - Recorded Calls, Instant Minutes, Seamless HubSpot Updates **Rating:** 5.0/5.0 stars **Reviewed by:** Randy F. | VP Strategic Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Fathom?** I like the fact that the video conference is recorded and the meeting minutes and actions are extracted all sent to me right after the call and then our HubSpot CRM is automatically updated also. First time I heard of Fathom was only a few weeks ago when a friend invited me in to help with some business development for his new venture but I would recommend it whole heartedly. **What do you dislike about Fathom?** So far, there is no downside after three weeks of use. The control pane that pops up as soon as Fathom starts addresses some of the pain points I have had with similar solutions. **What problems is Fathom solving and how is that benefiting you?** Auto minutes, actions, and auto CRM updates are my minimum expectations in the current age, and Fathom addresses them succinctly. ### 38. Amazing Premium Features, Unlimited Recording, and Helpful Summaries **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Fathom?** The premium features are amazing, but what I like best is that its free account still serve its functions though at a "less amazing"ways. But still it is very functional and works very well with me. I have already recommended it to my colleagues. I like the unlimited recording and the summary it can generate. **What do you dislike about Fathom?** Nothing actually. I had a bit of a struggle with the recording after the premium trial but was able to figure it out eventually. All good. However, I think there is room for improvement on the layout of the page showing the video and the summary underneath it. I can't scroll and see enough lines for me to read continuously. Improvement is welcome, but no big deal really. **What problems is Fathom solving and how is that benefiting you?** Fathom is giving me the recordings and summary I need during meetings. It definitely takes a load off taking notes and writing the minutes. especially at no cost. ### 39. Fathom AI Notetaker: Accurate Bilingual Summaries That Turn Meetings into Action **Rating:** 5.0/5.0 stars **Reviewed by:** Juan Carlos C. | Business Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Fathom?** As a bilingual business consultant working closely with Latino entrepreneurs in Chicago, **Fathom AI Notetaker has become one of the most valuable tools in my daily workflow**. It feels less like a meeting recorder and more like having a smart executive assistant in every call. First, the **automatic meeting summaries and action items are incredibly accurate**. Whether I’m meeting with small business owners, city partners, or corporate sponsors, Fathom captures the key decisions and next steps so I can stay fully engaged in the conversation instead of worrying about notes. Another standout feature is how **easily I can share clips and summaries with partners and stakeholders**. After a meeting, I can quickly send the relevant insights to colleagues or business owners, saving time and ensuring everyone stays aligned. For someone supporting a **Latin Chamber of Commerce in a fast-moving market like Chicago**, efficiency and clarity are everything. Fathom helps me manage multiple meetings, follow-ups, and partnerships without losing track of important details. Simply put, **Fathom AI Notetaker turns meetings into organized, actionable outcomes**. If you work in consulting, economic development, or community business support—especially in a bilingual environment—this tool is a game changer. I can confidently give it a **10/10 recommendation**. **What do you dislike about Fathom?** It would be great if there were a special price for professionals working at nonprofits that support underprivileged communities. **What problems is Fathom solving and how is that benefiting you?** What really sets it apart for my work is how seamlessly it supports bilingual conversations. Many of my meetings switch between English and Spanish, and Fathom does an excellent job capturing the context of both. This is especially valuable when working with immigrant entrepreneurs who prefer to explain their ideas in Spanish while discussing strategy or partnerships in English. **Official Response from Alyssa Edelman:** > Thanks so much for your feedback, Juan Carlos! We love supporting the valuable work of nonprofits and have a special offer just for them - 10 free seats, no strings attached. You can find the link to apply by scrolling down on our Pricing page! ### 40. Efficient Meeting Recording, Needs Better Support **Rating:** 4.5/5.0 stars **Reviewed by:** Sam J. | CEO + Coach, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Fathom?** I use Fathom to record meetings with clients and for screen recording videos instead of Loom. What I really like about it is that it auto starts for every Zoom meeting, which makes life easier because I don't have to remember to hit record. It also automatically takes all my notes and emails me and the meeting attendees the link afterwards. This really helps because I can speak to the camera without worrying about taking notes or recording, and it sends me a summary that I can keep and share with clients or other meeting attendees. The initial setup was very easy too; I just had to sign up and download it. **What do you dislike about Fathom?** The only issue I've had with Fathom was updating my email for my account when I changed emails, their support wasn't the greatest with that. They wanted me to verify my email domain through my DNS settings, which was a whole ordeal when just updating my login email shouldn't be that complicated. **What problems is Fathom solving and how is that benefiting you?** Fathom auto-records my Zoom meetings, takes notes, and sends summaries, eliminating my need to worry about manual note-taking, making my life easier. ### 41. Used one time and was SOLD! **Rating:** 5.0/5.0 stars **Reviewed by:** Heather L B. | Certified Enneagram & Life Coach and Signature System and Curriculum Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Fathom?** I love that I can link it to my Asana and it creates tasks for me from the calls so I don't forget. I also love the highlight feature so I can choose what's important in the call and the ask Fathom feature when I'm looking the recording over and can find exact spots in the recordings quickly. The ability to copy the transcript makes taking it to my ai to use for other purposes is stellar and love the email feature that let's me email my clients easily with what I'm doing, what they're responsible to do and also give them access to the recording. My life is so much easier now!! **What do you dislike about Fathom?** It would be nice to be able to save just the audio as well. **What problems is Fathom solving and how is that benefiting you?** From the first call I realized I need to do whatever necessary to keep this software. My calls with clients require me to make notes, add tasks and listen intently to what my clients are sharing at the same time. Fathom freed me up so I can listen more deeply knowing the tasks and notes are taken care of and I can go back to the recording if needed. It's also helping my clients keep track of their tasks as well. ### 42. Fathom is practically perfect! **Rating:** 5.0/5.0 stars **Reviewed by:** Pauline M. | Executive Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Fathom?** It makes our meetings look efficient and professional (which they generally aren’t, they are very unprofessional with a lot of gossip 🥴) But Fathom puts all the major action points in and seems to just know what is the important items… I have never been so impressed by anything as I have with this!! And even the customer help people are awesome too!! **What do you dislike about Fathom?** Nothing!!! The only thing I would like is if the fathom invitee window was smaller, I love that it is very visible to all, but a bit smaller and the actual faces of the invitees could be larger! **What problems is Fathom solving and how is that benefiting you?** It has made it possible for all our staff to be present and listen to the meetings with no one having to take minutes! It is also so well documented afterwards that all our employees can use the action points to follow up their assignments but as it is so well presented it is an absolute joy to read!! ### 43. Easy to Use Notetaker with Great Notes and a Strong Free Version **Rating:** 5.0/5.0 stars **Reviewed by:** Amber B. | Digital Growth Specialist II, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2026 **What do you like best about Fathom?** Very easy to use, I can choose when I want it to join a meeting, and I like the notes it takes. There is a great free version too! **What do you dislike about Fathom?** One time I didn't add it to a meeting right away and I had to give the notetaker the meeting URL. Also, sometimes it gets a few details wrong. **What problems is Fathom solving and how is that benefiting you?** I have to sit in on a lot of meetings, and it’s easy to forget to write down an important detail. I use it to make sure my follow-up emails and tasks are thorough, so I don’t miss anything or forget what needs to be done. ### 44. Fathom Makes My Meetings Effortless with Spot-On Answers and Actionable Summaries **Rating:** 5.0/5.0 stars **Reviewed by:** Kristen C. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2026 **What do you like best about Fathom?** I LOVE Fathom! When I ask it questions about my meetings, not only does it give me the correct answer, but it also shows me at what point in the meeting recording that subject was discussed. I also love the to-do list or action steps it sends me via email after the meeting ends. The AI analysis or meeting summary is perfect too! I'm always super impressed with Fathom, and now that I've started using it, I can't imagine having another meeting without it. It's definitely one of my favorite tools! Thanks Fathom! **What do you dislike about Fathom?** Nothing. It's great! I've never had any issues with it. **What problems is Fathom solving and how is that benefiting you?** Creates a usable "next actions" to-do list for each person. It's so helpful! ### 45. Fathom Sets the Standard for Accurate, Automated AI Note-Taking **Rating:** 5.0/5.0 stars **Reviewed by:** Alan H. | Director of Administration/Legal, Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2026 **What do you like best about Fathom?** Fathom is, in my view, the best AI note-taker on the market. Our internal team reviews tools like this before we roll them out to staff, and we tested a few alternatives, including read.ai and otter.ai. None of them come close to Fathom. We’ve found Fathom to be consistently accurate with its note-taking, and we really appreciate how automated the process is—everyone receives the notes at the same time for review. I’d give Fathom 100/10 stars! **What do you dislike about Fathom?** I really like everything about Fathom. Its note-taking and assignment capabilities are excellent. If I had one nitpick, it would be that sometimes (though rarely) we’ll get a composite answer—like a total of various construction costs mentioned in the meeting—that needs to be reviewed. **What problems is Fathom solving and how is that benefiting you?** Fathom is wholly taking the place of meeting minutes that can be fallible and erroneous. Attention wanes, and so does memory. Fathom solves those problems better than anyone else on the market. ### 46. Keeps Me Focused in Interviews with Effortless Note-Taking **Rating:** 5.0/5.0 stars **Reviewed by:** Bridget G. | Data Science Talent Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Fathom?** I love that it helps me take notes while I am doing interviews so that I can be fully focused on the candidate I am speaking with, rather than being distracted by trying to transcribe the call as it is going. **What do you dislike about Fathom?** I added the Chrome Extension because I thought that it would allow me to start the meeting or start the recording, but it only has the logout button. This feature would be very helpful as well. Thank you! **What problems is Fathom solving and how is that benefiting you?** I have been interviewing candidates for our newly opened recruiter role, and Fathom has allowed me to record the call, it provides valuable key takeaways as well as a nice summary. Additionally, it allows me to go back and listen or share it with members of my team. ### 47. Accurate Meeting Summaries with Seamless Agenda Sync **Rating:** 5.0/5.0 stars **Reviewed by:** Guillermo M. | Senoir Business Development Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2026 **What do you like best about Fathom?** It’s very accurate and helps me summarize long meetings without having to overthink whether Fathom is skipping anything important. It doesn’t. It also syncs with my agenda, so I don’t need to add it manually. I love it! I use it on Mac, there is an easy downloader so no problem there. Support reaches out to check if there is anything they can help you with. I use it almost everyday on al my meetings in Google Meet. **What do you dislike about Fathom?** For now no downsides. And if htere where I really would have told you! **What problems is Fathom solving and how is that benefiting you?** I can focus on my client and not being busy scribbling notes on a paper. Which later I need and lost it. Eerthing in my mail which I can categorize. So that is really handy. my clients get als a mail with the summary of our meeting. So they now what to do and they know what to expect from me. Very clear! ### 48. Unobtrusive Notetaker with Great Transcripts, Summaries, and Task Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Phil S. | VP Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2026 **What do you like best about Fathom?** Fathom feels pretty unobtrusive on calls. I let folks know that my notetaker is on and most are ok with it. The transcripts and summaries are great. It's even able to auto generate tasks for me. I love being able to share calls with my team, being able to copy the transcript and analyze with whatever AI tool I want, and the talk time / monologue meter on calls is awesome. Looking forward to playing more with Ask Fathom. **What do you dislike about Fathom?** I don't blindly trust the summaries. They're a starting point but I review actual numbers, etc. before using. The call library feels like it could be a bit more intuitive -- but this is me looking for things to put in the dislike box vs actually feeling dissatisfied. **What problems is Fathom solving and how is that benefiting you?** I run a sales team and it opens up a wealth of intel for me. I can search transcripts and get that real time view of whether I'm droning on on calls :) ### 49. Revolutionized Our Meeting Management **Rating:** 4.5/5.0 stars **Reviewed by:** Diliana B. | Head of Culture & Partnerships, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Fathom?** I use Fathom for meeting recordings and transcriptions and getting meeting summaries. The transcription quality is really great compared to other tools - e.g. Fireflies or Woodpecker. It accurately gets the names and terms right during an English transcription. Fathom integrates seamlessly with Google Meet, which is fantastic as I can add the notetaker with just a click of a button. Having meeting transcripts and summaries has significantly helped both with the services we offer to our clients and internally for task tracking. The setup was easy, and we use it every day with a team of 30 people. There's really no better tool right now, and I'm likely to rate it a 9 or 10 out of 10. **What do you dislike about Fathom?** I wish for the option to be able to create playlists of my own but also of recordings I have access to, i.e. shared with me by my colleagues. And having the option to share the playlist via link. For example, being able to collect videos for onboarding purposes in one playlist that is shareable. **What problems is Fathom solving and how is that benefiting you?** Fathom helps us capture meeting notes instantly, remember less during meetings, and organizes action items. It lets us revisit meetings, offers great transcription quality, and integrates well with Google Meet, enhancing our client services and internal follow-ups. ### 50. Automates Tasks, Enhances Meeting Engagement **Rating:** 4.5/5.0 stars **Reviewed by:** Betty H. | Fractional Executive Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2026 **What do you like best about Fathom?** I use Fathom for note-taking for my clients, and it really helps with tasks because I have it automated to go into my task manager. This way, my tasks come straight from Fathom and into my task manager, so they're all ready to go. Fathom is great for communication and being present in meetings. It allows me to focus on my client, make eye contact, and be present without worrying about taking notes. I love that I get the highlights and summaries from meetings, and I have the recordings, so if I miss something, I can go back and find it. My clients and I really appreciate the meeting summaries from Fathom. **What do you dislike about Fathom?** It's sometimes difficult when you go to the Fathom site to change settings. So that needs to be better and more intuitive. It's also difficult to change your plans within Fathom. Very difficult. So that needs to be better and more intuitive as well. More user-friendly. It also needs to be easier to get in touch with Fathom support. **What problems is Fathom solving and how is that benefiting you?** I use Fathom for note-taking and task management from client meetings. It solves communication issues by allowing me to focus on the meeting instead of taking notes. The summaries from meetings are helpful, making tasks ready immediately after meetings. Everything that I stated above in "What do you like best about Fathom?" ## Fathom Discussions - [How do I show it is recording during live Zooms?](https://www.g2.com/discussions/how-do-i-show-it-is-recording-during-live-zooms) - 9 comments, 1 upvote - [View Fathom pricing details and edition comparison](https://www.g2.com/products/fathom-video/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-09+10%3A52%3A31+-0500&secure%5Bsession_id%5D=6148798f-b0e7-49e4-b60a-af670edecf24&secure%5Btoken%5D=99a9256f3f7c6e185b58a42e125332f62ccf80422ca2d70c483e8c47bd590de2&format=llm_user) ## Fathom Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Airtable](https://www.g2.com/products/airtable/reviews) - [Apple iOS](https://www.g2.com/products/apple-ios/reviews) - 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Decision Making **Agentic AI - Note-Taking Software** - Autonomous Task Execution **Action Item Detection - AI Note-taking Software** - Action Item extraction - Summary Generation **Training** - Video Record **Organization** - Data Entry - Integrations / APIs **Artificial Intelligence - Conversation Intelligence** - Speech-to-Text - Sentiment Analysis **Organization** - Playlists - Deep Search - Permissions **Transcription** - Speaker Identification - Timecode Management **Meeting Automation - AI Meeting Assistants** - Automated Note-Taking - Voice Recognition - Action Item Tracking **Automatic Transcription - AI Note-taking Software** - Speech-to-text Transcription **Feedback** - Review **Performance Analysis** - Coaching **Editing** - Collaboration **Agentic AI - Video CMS** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Generative AI** - AI Text Summarization **Meeting Insights - AI Meeting Assistants** - Smart Summaries **Collaboration & Sharing - AI Note-taking Software** - Team-based Access **Integration** - Data Security - Integrates With Existing Applications **Generative AI** - AI Text Summarization **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Language & Accent Support - AI Note-taking Software** - Multi-Language and Accent Support **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Transcription** - Autonomous Task Execution - Cross-system Integration - Decision Making **Agentic AI - AI Meeting Assistants** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making **Multi-Platform Integration - AI Note-taking Software** - Integrations **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Privacy & Security Controls - AI Note-taking Software** - Access Control **Meeting Capture & Retention - AI Meeting Assistants** - Bot Presence - Meeting Moments Management - Audio or Video Recording **Searchable Note Archives - AI Note-taking Software** - Semantic Search **Speaker Identification - AI Note-taking Software** - Speaker Recognition ## Top Fathom Alternatives - [Grain](https://www.g2.com/products/grain/reviews) - 4.6/5.0 (302 reviews) - [tl;dv](https://www.g2.com/products/tl-dv/reviews) - 4.7/5.0 (510 reviews) - [Otter.ai](https://www.g2.com/products/otter-ai/reviews) - 4.4/5.0 (492 reviews)