Teamleader Reviews & Product Details

I like most about Teamleader is that it’s a genuine all-in-one platform that actually brings CRM, sales pipeline, and project management together in one unified workflow, instead of forcing us to use three or four separate tools that don’t talk to each other. For our small but busy B2B team in Hong Kong, this consolidation alone saves us hours every day. I really appreciate how smooth the handover from sales to project delivery is. When a deal is won, all client info, communication history, and requirements automatically carry over into a project — no manual copying, no lost details, no confusion between teams. That consistency has made our client onboarding much more professional and reliable. The initial setup was surprisingly straightforward and smooth for our team. Review collected by and hosted on G2.com.

I find the automation in Teamleader to be limited to simple triggers. More complex workflows, like automatic task assignments based on deal value or multi-step follow-up sequences, aren't supported natively. We often have to rely on manual updates or external tools to fill these gaps. Also, customer support and response times can be slow, which is frustrating when we encounter critical issues. They're not always local-time friendly either. The invoice and accounting features are too basic for our needs, especially dealing with multiple currencies and tax rules for Hong Kong and cross-border clients, so we need a separate tool for detailed financial reporting. Review collected by and hosted on G2.com.

Teamleader Focus (now often referred to as Teamleader) is a highly-rated (4.3/5 on Glassdoor) all-in-one CRM, project management, and invoicing software designed for SMEs to streamline workflows and reduce administrative hassle. Users praise its intuitive, user-friendly interface, robust quotation tools, and seamless integration with accounting software, though some report recent price increases. Review collected by and hosted on G2.com.

Based on user reviews from platforms like Capterra, SoftwareAdvice, and G2, Teamleader (the work management software) has several, consistent negative points reported by users, ranging from technical limitations to customer support issues. Review collected by and hosted on G2.com.

The software is very easy to use; I didn't need any manuals because everything is intuitive. The menu structure is clear, and the forms and screens are straightforward without unnecessary clutter. Managing projects and invoicing them is simple, and I appreciate the clear overview of invoices. The integration with accountancy software makes it easy to sync invoices and payments. There's also a basic ticketing system that helps me keep track of customer support. The built-in manuals are helpful, and support is quick to respond. Review collected by and hosted on G2.com.

The ticketing system is missing some important features, and even though the support department has mentioned that a rework is planned on the roadmap, it still hasn't been released as of today. When you create an invoice and notice a mistake before sending it to the customer, you are unable to make any edits. Additionally, the process for partially invoicing a project has a specific flow that takes some time to get accustomed to. Review collected by and hosted on G2.com.

I like everything about Teamleader because it offers a comprehensive platform for managing various aspects of a business, including sales, customer relationships, and projects Review collected by and hosted on G2.com.

Teamleader's pricing to be on the higher side, especially for smaller businesses or teams Review collected by and hosted on G2.com.

Teamleader has the ability to amalgamate all my client details in the most efficient way, as a team leader. I also find the visual pipeline for sales opportunities to be very useful in monitoring my sales funnel and areas that might require some little attention. Review collected by and hosted on G2.com.

It lacks some business-critical functions such as co-authoring or built-in communications tools. In projects where there are many discussions and many changes to written work, it often appears inconvenient to use something outside the platform. Review collected by and hosted on G2.com.

Teamleader is simple and efficient tool to organize your tasks like sales reports etc. It has a user-friendly interface that a new user can send invoices to clients, track the quotations, tenders. Basically it organizes all your tasks very efficiently. Their customer support is quite agressive to solve your problems or implementations. Review collected by and hosted on G2.com.

If there could be more customization options available. Sometimes become slow if there is an inconsistent internet. Review collected by and hosted on G2.com.

We able to manage our sales activities very efficiently with this tool. This is a very easy to use tool for keeping track of tenders, quotations, generating invoices etc. Overall it made our process quite faster. The customer support is pretty awesome. Implementation of the tool with our accounting software became easy with the help of the customer care. Review collected by and hosted on G2.com.

Nothing much really. There should be more customization option. Sometimes bit laggy. Review collected by and hosted on G2.com.

However, team management tools in general often include features such as task management, project tracking, collaboration tools, communication channels, and integration with other software. The best aspects of a team management tool can vary depending on the specific needs and preferences of the users. Some common desirable features include ease of use, flexibility, scalability, and the ability to streamline communication and collaboration within a team. Review collected by and hosted on G2.com.

If you are new to teamleader you can find it very complex and difficult to use it Review collected by and hosted on G2.com.

Sharing and messeging is best feature in the appliaction Review collected by and hosted on G2.com.

Help full to get all the details for a teamleader.They blame people or circumstances when things don't go well Review collected by and hosted on G2.com.

Teamleader is an efficient way to organize your sales activities for a project. It helps you to create a timeline that can be accomplished for each phase in a project. In addition, you can also bill the clients directly on the imvoices. Review collected by and hosted on G2.com.

There are instances when the software lags a bit. Also, it seems a bit confusing at first, therefore, some tutorial videos will help to expedite the onboarding process. Review collected by and hosted on G2.com.