Sales coaching software gives salespeople and managers the ability to analyze and collaborate on sales calls and emails to help refine technique, establish best practices, and improve sales close rates. After a successful onboarding, a salesperson will continue to master different tactics and shape their approach based on different clients and situations. Sales coaching tools enable continuous training with features such as conversation intelligence, live feedback from observers, and the signalling of upsell or close opportunities. These platforms may also provide a repository of past conversations so employees can access and review both their own sales calls and calls from other team members. Sales coaching software is used across the sales department and can also be leveraged by the marketing team to identify winning behaviors and increase win rates. In some cases, live feedback or review will be aided by a third-party representative or artificial intelligence. With help from these tools, teams can reduce ramp time by quickly identifying areas for improvement and aligning the messaging and approach among client-facing salespeople.
Sales coaching software is a natural complement to sales training and onboarding software, which trains new hires and provides continual training through role-playing, skills assessments, and microcourses. Sales coaching software may integrate with outbound call tracking software to streamline cold dialing and lead follow-up calls, and integrate with or share features of web conferencing software for joint/observed calls with clients. These tools may also integrate with sales enablement software and sales performance management software so sellers can access relevant resources and receive feedback on their overall success, respectively. Emails and calls captured within a sales coaching platform will often be tied to customer data in the company’s CRM software.
To qualify for inclusion in the Sales Coaching category, a product must:
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SalesLoft is the leading sales engagement platform, helping sales organizations deliver a better sales experience for their customers. More than 2,000 customers use the company’s category-leading sales engagement platform to engage in more relevant, authentic, and sincere ways, including IBM, MuleSoft, Square, WeWork, and Zoom. Headquartered in Atlanta, SalesLoft has additional offices in San Francisco, New York City, London, and Guadalajara. SalesLoft has more than 400 employees and was recogn
Gong is the #1 conversation intelligence platform for sales. It gives you unfiltered visibility into your customer conversations. Gong captures and analyzes every customer conversation across every channel. You can win more deals, skyrocket rep success, and change the way you go-to-market. Learn why sales teams at Hubspot, LinkedIn, and DiscoverOrg rave about Gong.
Chorus.ai is a conversation intelligence platform that helps sales teams win more deals and coach reps to become top performers. With Chorus.ai all your calls and video conference get automatically recorded and accurately transcribed in real-time. Sales teams leverage conversation data for note-taking, follow-ups, coaching, and onboarding. AI-based insights help track deal risks, next steps, talk track adoption, and surfaces what works or doesn’t work for a specific company’s sales cycle. Compan
Showpad Coach (formerly LearnCore) delivers onboarding, sales training, and video coaching solutions for a fully-trained sales team that exceeds quota. Leading companies like Box, Verizon, RSA Security, and CDW use Showpad Coach to onboard and retain sales reps,certify their sales teams, identify top performers, share best practices, and ensure consistent communication across geographically dispersed teams. Showpad Coach is part of the Showpad Sales Enablement Platform, combining industry-lea
MindTickle is defining what great Enterprise Sales enablement looks like. By leveraging the most comprehensive data-driven Enablement platform on the market, you will gain the ability to develop, coach and improve the performance of your sales reps independent of their location. Reduce sales ramp by 60%, double competitive win-rates & increase deal sizes w/MindTickle. This solution correlates sales capabilities to business outcomes, so you can directly tie sale enablement impact to revenue.
Lessonly is powerfully simple training software that helps teams learn, practice, and do better work. We are used by over 2 million learners at more than 600 leading companies including Trunk Club, Ibotta, U.S. Cellular, and Zendesk to share knowledge, develop skills, and reinforce best practices. The result is faster onboarding, higher NPS scores, more closed deals, and a superior customer experience.
Brainshark sales readiness software equips businesses with the training, coaching and content authoring capabilities to achieve sales mastery and outsell the competition. With Brainshark, companies can: prepare sales teams with on-demand training that accelerates onboarding and keeps reps up-to-speed; validate readiness with sales coaching that ensures reps master your message; and empower sales organizations with rich, dynamic content that can be created quickly and accessed anywhere. Thous
Designed by seasoned sales and customer success professionals, ExecVision is the only conversation intelligence software that was built to empower organizations to coach people efficiently at scale, improving performance and driving revenue. ExecVision analyzes conversations, providing the ability to identify what was said, the context of what was said, positive or negative reaction, and the phase of the conversation where it occurred. ExecVision then interprets and compares outcomes, giving yo
LevelEleven is the leading Performance Management System for customer-facing teams to motivate, engage, and coach around key behaviors that drive results. Reps understand goals and activity. Managers coach with consistency using actionable data. Executives understand what's working, or not working. Motivate what matters with LevelEleven.
Outreach, the system of action for sales teams, delivers performance and insights that result in higher velocity and more efficient selling. By automating and prioritizing all customer touch points throughout the sales process, Outreach triples the productivity of sales teams, and empowers them to drive more pipeline, book more meetings and exceed revenue goals. Outreach places actionable data intelligence at the fingertips of sales reps through a single, integrated view of all prospect-related
If you’re building a team with ambitious targets, then we believe you need tools designed especially for the way they work to improve performance. Jiminny is the first communications platform built for inside sales and success teams. Our platform brings together a web conference, dialer and SMS tool, each built in a way that allows you to develop the skills of your team, improve productivity and collaborate as a business so you can generate more revenue across the customer lifecycle. By lea
Bridge by Instructure is an innovative, outcome-focused talent management platform for businesses. Bridge helps companies elevate people, their careers, and the organization with customer-driven solutions—so they can grow and retain a happier workforce. We do this by developing learning and performance management software that promotes forward-thinking strategies, actionable analytics, and employee and leader development. Bridge supports continuous innovation and offers white-glove customer se
RingDNA is the leading end-to-end sales engagement platform that combines enterprise-grade telephony with conversation intelligence for teams using Salesforce. RingDNA helps teams engage with prospects and customers in the right way, at the right time, with the right context. Sales, support, and customer success teams use ringDNA to dramatically increase productivity, engage in smarter conversations, gain predictive insights, and coach reps to success faster than ever before. RingDNA’s many amaz
Qstream is the only scientifically proven microlearning platform that quantifiably improves employee behavior. Short, purpose-built challenges and video scenarios reinforce critical information and identify knowledge or skill gaps so managers know who, what and when to coach. Knowledge-intensive industries like life sciences, healthcare, financial services, and technology, and many other organizations operating in highly regulated markets trust Qstream to deliver an engaging, easy-to-use preci
Rallyware supercharges distributed workforces to perform the right business activities at the right time. Our AI-driven technology makes it rewarding and fun for them to continuously take the steps towards success at every stage of building and growing their business. Rallyware improves distributors’ knowledge and performance by: - Enabling distributed workforce's success through performance-based learning, customized engagement, and adaptive talent development programs - Providing ability
LevelJump is the sales enablement and readiness solution that reduces ramp time of new sales hires and proves impact on revenue by attributing sales enablement programs, training and coaching to metrics in Salesforce Sales Cloud®. - Quick and easy program builder inside Salesforce - Video coaching rooms + just-in-time coaching tips directly in reps workflow - Automated program metrics tied to sales process + revenue in Salesforce - ROI reporting that proves Sales Enablement Manager success Our
Allego provides an intuitive sales learning platform that boosts sales performance by harnessing the power of mobile devices to transform enablement and training through video content sharing. With Allego’s mobile-first platform, organizations can create and curate the best content from the field and corporate office to better train and collaborate with sales teams, without the time and expense typically associated with in-field coaching or on-site training. Users can easily access relevant, qua
Xvoyant is a sales coaching technology platform, built native in Salesforce, that helps prioritize, optimize and dollarize coaching. It changes behavior by rapidly identifying and prioritizing each rep’s areas for improvement and measuring performance, activities and coachability to predict forecast viability and rep engagement. Xvoyant is the first platform to link activity execution and skill development to pipeline sustainability and forecast accuracy. Xvoyant optimizes coaching execution by
Membrain is the award-winning Sales Enablement CRM that makes it easier for sales teams to execute their process, coach better and continually improve. It helps drive the behaviors needed in complex B2B sales to increase sales effectiveness and achieve consistent performance. Membrain can replace or complement traditional CRM systems. Trusted by clients in over 80 countries, a two-time Top Sales CRM winner, a Top Sales Tool for five years straight and named the Top Sales Enablement Technology i
Unleash the Power of Professional Conversations. Truly is the all-in-one enterprise voice platform bringing rep productivity, global telephony, and realtime conversation intelligence together with one tool. Organizations use Truly to clean up their voice stack. Get more conversations and cleaner data for your team while saving on cost. As the only inbound and outbound voice solution, Sales and IT leaders alike love using Truly. Truly works everywhere, captures all your call data, and maximiz
vPlaybook is a leading sales enablement platform, functioning as an interactive guide of content, tools, and training for your sales team. vPlaybook utilizes modern sales playbooks to capture strategy, coaching, and messaging methods through video, audio, text, and imagery. Experience what more than 100,000 salespeople have with our sales-friendly platform. Request a demo to see the vPlaybook platform for yourself!
Despite an explosion of sales acceleration tools over the last 10 years, sales reps continually struggle to start the sales cycle - they just don̥'t get in front of their target audience enough of the time. FRONTLINE Selling has developed a suite of solutions that guides reps on how to create Meaningful Interactions (MIs) with targeted individuals, create more sales opportunities and nurture them to close. It's a roadmap for prospecting success! The Staccato Suite of Solutions coaches reps to e
VoiceOps is a best-in-class product that transcribes conversations and provides coachable call analytics for sales teams. Instead of listening to and manually scoring a small sample of calls, we transcribe, parse, and analyze all your reps’ calls to show you a breakdown of core skills like asking probing questions, describing benefits, upselling, and asking for the close at the right moment. VoiceOps automatically identifies winning behavior used on successful calls and helps you scale that be
WorkRamp's learning platform trains sales, customer success and marketing so they are aligned and onboarded quickly. Through our Enablement Cloud™ software, teams can easily upload and share knowledge resources and use our training platform to certify reps anywhere from product knowledge to objection handling. Combined with our industry leading customer success team, we help reduce ramp times, increase quota attainment, and improve customer satisfaction. Join the thousands of customers like Zoom
SharperAx is a SaaS, webcam and screencast-based role-play automation system that lets your entire sales and service team capture and master the selling stories that move prospects to action. It makes sense if your reps struggle to consistently add value during sales conversations because: • they're new • the product is new • the messaging is new • your market keeps changing • you don't have a good way to teach them what to say and how to say it in the first place We're seeing customers run st