HubSpot CRM Integration for Jira Reviews & Product Details

We have been using this integration for our development workflow, and it has made collaboration between the sales and engineering teams much easier. It keeps HubSpot and Jira in sync, reduces manual updates, and helps everyone stay informed about customer issues and project progress. It is simple to set up, reliable, and has saved us a lot of time. Review collected by and hosted on G2.com.

There is not much to dislike. The initial setup can take a little time if you have a complex workflow, and it would be nice to have more customization options for field mapping. Other than that, it has worked well for our team. Review collected by and hosted on G2.com.

I can easily create a Jira ticket from an HS support ticket, and I can view both in the same window. Review collected by and hosted on G2.com.

If someone who was used for the integration leaves your company, the integration breaks and you have to set it up again. In our case, we lost all past tickets during this reset process. Review collected by and hosted on G2.com.

Easy to use and collab jira ticket with CRM. Review collected by and hosted on G2.com.

I haven't find any such issues with CRM. Review collected by and hosted on G2.com.

Tracking Jira tickets within HubSpot makes life easier because it's like a one-stop shop for your daily duties. You don't need to pop around to several places to see what you need to get done for the day. Review collected by and hosted on G2.com.

There are some features you still have to go into Jira for, but that doesn't make it less appealing; it's more about the ease of notification and recognition of what the ticket entails. Review collected by and hosted on G2.com.

It is extremely easy to set up the integration, to immediately start sharing between platforms from data fields to custom objects. Review collected by and hosted on G2.com.

Nothing bad to say about the connector, it does what is expected of it, the setup is simple and the data exchange is solid. No special knowledge is needed to do it. Review collected by and hosted on G2.com.

I love that I can directly post customers' technical issues as Jira tickets and have the problems prioritized asap! It optimizes workflows cross functionally amongst our customer success, customer support, product and engineering teams. Review collected by and hosted on G2.com.

I hope that we will be able to granular Jira properties in the next iteration of the integration! Review collected by and hosted on G2.com.

I like the practicality of the CRM since it is very intuitive to use and the menu it maintains is quite simple. I like that I can organize and manage everything with a very good tool. I like that it allows me to upload documents. Review collected by and hosted on G2.com.

The only thing that I don't like so much would be when creating new contacts since sometimes the menu may have to enter the data again but it is something minimal, I have no other problem at the moment. Review collected by and hosted on G2.com.

I really like the management and the large list of options allowed in the menus, I like managing all the prospects and having data tracking Review collected by and hosted on G2.com.

At the moment I don't like it, it's that I have some inconveniences when filling in data and I have to enter them twice so that everything is saved and organized Review collected by and hosted on G2.com.

I work with support tickets most of the time on Hubspot, often I need to integrate it with an upper support ticket created in Jira for Developers to followñ grouping them using the HS Jira integration has made work a lot easier Review collected by and hosted on G2.com.

I would not say I dislike it so far, but once the integration is done seems like an update to the ticket title or description on Hubspot is not sent into Jira by some reason Review collected by and hosted on G2.com.

It becomes so easy to manage the team and the customers in one place with the integration. This is really helpful for companies that have to manage teams and customers together. Review collected by and hosted on G2.com.

Certain aspects of the work cannot be integrated together with the use of HubSpot and Jira. These can be critical factors for the success of the business. So make sure what you are looking for is present. Review collected by and hosted on G2.com.