Fathom Reviews & Product Details

What I love most about Fathom is how seamlessly it captures and summarizes meetings in real-time. The AI-generated summaries and action items are remarkably accurate, saving me hours of manual note-taking every week. Being able to highlight key moments live during a call and instantly share video clips with team members or clients in Slack/email completely transforms our post-meeting workflow. Review collected by and hosted on G2.com.

Occasionally, the AI summary might misinterpret technical jargon or niche industry terms, requiring a quick manual edit. Additionally, while the automated integrations work well, having more granular control over customized summary templates for different meeting types would be a great future enhancement. Review collected by and hosted on G2.com.

I love the automations and the efficiency Fathom brings. Review collected by and hosted on G2.com.

Sometimes it's hard to disable Fathom for a particular meeting. Review collected by and hosted on G2.com.

Easy to adapt to and configure, with reasonable pricing and great features. Honestly, there’s no other service that does everything Fathom does. It’s the best recorder out there! Review collected by and hosted on G2.com.

It's not that I dislike it, but more like a feature I would like to see. I'm using Zapier for an integration to notion to turn action items to tasks with certain standards and to create a meetings database, but I know this is already underway so I'm looking forward to seeing those features come up! Review collected by and hosted on G2.com.

I like that it sends reminders to start a meeting with Fathom. The best part is that it acts like a personal note-taker and doesn’t leave anything out. It also creates a follow-up from the call that I can send to the team afterward.

I love that I can share the recorded video with anyone inside or outside the team who wasn’t able to attend, and then share a high-level summary via Slack or email. The UI also lets me trim anything from the beginning or end of the video.

Overall, the performance is superb. It doesn’t lag, even when I have 60–70 tabs open. I haven’t used any of the AI features yet so yet to be tested. Review collected by and hosted on G2.com.

So far, I don’t have any dislikes about Fathom, and it hasn’t caused me any issues or performance-related problems. Review collected by and hosted on G2.com.

We use it to take notes during conversations with our clients and within the team, and we’re really happy with how accurate the AI summaries are.

It makes every call more effective because it removes the distraction of manual note-taking, so I can stay 100% focused on the conversation itself.

It’s also intuitive and easy to use. I especially like the Action Items in the summary, along with the option to integrate with the tools we need. Review collected by and hosted on G2.com.

At the moment, I’m happy with it. I’m especially glad it has started creating summaries in my native language; before, it only supported a few languages. Review collected by and hosted on G2.com.

As a blind user who relies on a screen reader, I appreciate how accessible and intuitive it is. It helps me work more efficiently, with clear recordings and accurate, reliable notes and summaries. I've tried several similar tools, but none have come close to the value Fathom offers. Review collected by and hosted on G2.com.

Honestly, my biggest complaint is that I didn't discover Fathom sooner. It removes all my excuses to procrastinate because my meeting notes, summaries, and action items are ready the moment a meeting ends. I just wish I had found it earlier—I could have saved so much time. Review collected by and hosted on G2.com.

Simplicity, how seamlessly it connects with other tools, the integrations, and the overall UX are what I like most. I used the paid version for about a year, but due to financial circumstances I couldn’t keep it up. Still, I’m looking forward to getting back to it as soon as I can. <3 Review collected by and hosted on G2.com.

I don’t think there was anything in particular. At the time, the only thing was that I needed Zapier to connect it with Notion, but even then it wasn’t a major drawback for me. Review collected by and hosted on G2.com.

I have already recommended Fathom to a colleague. I love the precision for the transcription, and the summary. The fact that when you click a part of the summary it takes you to that exact part of the recording. I love not to take notes any more and have the mind at ease that Im not missing anything. I love the next steps and follow up. The Questions feature is great for us to compare with other calls and create more structured scripts with answers that we see are getting better reactions for customers. Also useful for "most common questions" and to help properly identify the pain points on a CX. An excellent tool for a manager to analyze calls from a ramping rep Review collected by and hosted on G2.com.

I do not use the "ask Fathom" tool. As I find its better to integrate the whole call, with more context, like the CRM and email. therefore I ask Claude to analyze the call transcript with all other context. The integration with Claude is very usefull. Review collected by and hosted on G2.com.

Fathom allows me to be fully present during Zoom meetings instead of dividing my attention between the conversation and taking notes. The interface is straightforward, and the Zoom integration makes it easy to record and transcribe meetings without adding much friction to my workflow. After each meeting, I receive an email recap with the transcript, summary, and key takeaways, making it much easier to revisit important details and follow up on action items.

The transcription and AI-generated summaries are generally accurate and save me considerable time, although they still benefit from a quick human review for names, context, or nuanced conversations. Performance has been reliable, and I haven’t needed much support because onboarding and everyday use are intuitive. For the price, Fathom provides strong value by reducing administrative work and allowing me to concentrate on the people and ideas in the meeting rather than documenting everything myself. Review collected by and hosted on G2.com.

There’s not much I dislike about Fathom. Occasionally, a meeting host won’t allow the Fathom notetaker to join, so the meeting isn’t recorded or transcribed. That isn’t really a fault of the software, but it is the main limitation I’ve encountered while using it. Otherwise, Fathom has been reliable and easy to use. Review collected by and hosted on G2.com.

I really like the app’s recording feature during Zoom calls because it helps me reference the conversations I have with my clients. I also love the integration with Zoom overall. The UX is straightforward, and my entire team has been able to adopt it easily and then just forget about it. Review collected by and hosted on G2.com.

I find the app a little annoying after downloading it. Hosts can decline the notetaker, and if I don’t notice that it hasn’t been let in, I forget and then no meeting gets recorded. I just wish it were a bit more embedded into the overall process. Review collected by and hosted on G2.com.