---
title: JobAdder Reviews
meta_title: 'JobAdder Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 146 reviews by the users' company size, role or industry
  to find out how JobAdder works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 146
  scale: '5'
date_modified: '2026-06-21'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---

# JobAdder Reviews
**Vendor:** JobAdder  
**Category:** [Staffing Software](https://www.g2.com/categories/staffing)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 146
## About JobAdder
JobAdder is the ATS and CRM that recruiters love to use. It’s made for recruitment agencies, staffing firms and talent acquisition teams who want everything in one place without the complexity. Use it as a standalone platform or plug and play with 10+ add-ons, 100+ partners and 200+ job boards to create a custom recruitment management solution. Join us today to discover why we have a CSAT score of 99% from 26,000+ users worldwide.



## JobAdder Pros & Cons
**What users like:**

- Users find JobAdder to significantly enhance **business growth** by effectively capturing and coordinating jobs and candidates. (1 reviews)
- Users recognize the **effective candidate coordination** capabilities of JobAdder, finding it superior to competitors. (1 reviews)
- Users value the **customizability** of JobAdder, appreciating the adaptability and useful bolt-ons available for enhanced functionality. (1 reviews)

**What users dislike:**

- Users find **difficulty understanding** JobAdder due to clunky candidate tagging and unhelpful helpdesk support. (1 reviews)
- Users find the **manual and clunky candidate tagging** process frustrating, making searches among candidates challenging. (1 reviews)
- Users find JobAdder **not user-friendly** due to its manual candidate tagging and frustrating helpdesk experiences. (1 reviews)
- Users find **poor customer support** frustrating, with limited direct assistance and a clunky candidate tagging process. (1 reviews)

## JobAdder Reviews
  ### 1. JobAdder is great

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about JobAdder?**

the fact that you can adapt and customise it. Also that there are plenty of useful bolt-ons

**What do you dislike about JobAdder?**

the fact that it does not autocorrect spelling in notes.

**What problems is JobAdder solving and how is that benefiting you?**

organinsing candidates for searches in a sensible way

  ### 2. Feature rich, constantly evolving, but with limitations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2025

**What do you like best about JobAdder?**

Good CRM to capture and coordinate jobs and candidates. From what I understand, despite some limitations it seems to still be better than the competitors.

**What do you dislike about JobAdder?**

'Skilling' candidates (ie tagging/ coding/ categorising them) is manual and clunky. Often getting missed. This means conducting a narrow search among thousands of similar candidates becomes difficult.
Also using helpdesk is often a frustrating exercise. There are a couple of brilliant people, but many who assume you're an idiot who didn't already try the obvious and basic fixes before logging a ticket. Also all help is via tickets, impossible to get them on the phone.

**What problems is JobAdder solving and how is that benefiting you?**

Much better than a spreadsheet
All cloud based 
Secure (from what I can tell)
Has many integrations

  ### 3. Lack of innovation and horrific service

**Rating:** 1.0/5.0 stars

**Reviewed by:** Christopher G. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 31, 2024

**What do you like best about JobAdder?**

It's a database and has a nice LinkedIn integration

**What do you dislike about JobAdder?**

1. Their lack of innovation over the last few years has been eye-opening

2. When they innovate even the most basic of features (think single sign-on) it's an upcharge

3. Support is horrifically bad, not the people, necessarily just their workflow, way of requesting support, and general response time. 

4. BEWARE of migrating away from Jobadder; they won't allow you to get your data and still work in the system.  We had a very specific date and time when we needed our data for a migration, they decided to do it two days early and cut off our access, my team was left unable to access their data. 

Stay away; there's better out there at this point.

**What problems is JobAdder solving and how is that benefiting you?**

It essentially just turned into a basic database

  ### 4. Worst software I've ever used - embarrassing

**Rating:** 0.0/5.0 stars

**Reviewed by:** Justin R. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2024

**What do you like best about JobAdder?**

Database of candidates
Simple recruitment project management

**What do you dislike about JobAdder?**

* Useless email / calendar integration - Google Workplace users need a plugin widget like WTF is this 2010?
* Severely limited field customisation
* LinkedIn integration does not work as advertised
* Posting jobs to LinkedIn directly from JobAdder has reduced functionality which renders it useless
* Try to verify your domain so you can send email directly from JobAdder - it never works
* Support response is by email, 4-12 hours - in other words don't bother. When they do respond they don't give you the answer, they just email you a link to an article you've already read

**What problems is JobAdder solving and how is that benefiting you?**

Managing recruitment projects
Managing candidates

  ### 5. Jobadder vs other cheaper offering

**Rating:** 1.5/5.0 stars

**Reviewed by:** Fabien Z. | Executive Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 11, 2023

**What do you like best about JobAdder?**

Easy of use
Job board integration
Some of the integration are useless which raise the question to whom is making those type of decision

**What do you dislike about JobAdder?**

Pricing is going up and they have not kept their word on offer they made initially that pricing would not be raised
Support has gone down
Account manager are not available anymore and don't seem to care too much
Customer taken for granted
No real user community

**What problems is JobAdder solving and how is that benefiting you?**

Advertising mainly

  ### 6. We use JobAdder at the recruitment company I work for.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Paulina P. | Data Recruitment Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 26, 2023

**What do you like best about JobAdder?**

It's really easy to figure out yourself. I didn't have anyone's assistance to introduce me to its features, but I've also used a more advanced CRM in the past, so that might have been the reason.

**What do you dislike about JobAdder?**

It's missing a bunch of features ex. Integrating requisition profiles with candidates profiles. From the reporting side, if I add notes regarding my candidate from the requisition page, they won't be shown in my candidate's profile and won't show up in the reports either.

**What problems is JobAdder solving and how is that benefiting you?**

We use it as a database to score candidates' and clients' contact details and any information on them we added to their profiles. It also helps us organise our workflow.

  ### 7. Great support & user-friendly!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2023

**What do you like best about JobAdder?**

The interface is clean and easy to use!!

**What do you dislike about JobAdder?**

Some features/steps reqquire a lot of clicks

**What problems is JobAdder solving and how is that benefiting you?**

It keeps all of information together for our candidates along with online folders for our hires!

  ### 8. New to JobAdder

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about JobAdder?**

Online vs. desktop app.  Visually appealing, quick prompts, and ease in use.  JobAdder has quick support when needed. However, the training modules and the online help tools are excellent prior to the need to contact support.

**What do you dislike about JobAdder?**

What holds us up is the inability to add administrative changes, can't merge companies or contacts; can't add notes that are pre-dated; we use categories and the categories are hard to update with imported information from our previous database

**What problems is JobAdder solving and how is that benefiting you?**

It is in review

  ### 9. Jobadder review

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 04, 2021

**What do you like best about JobAdder?**

The ease of use of the platform has excellent training built-in that makes it very user-friendly and easy to use.

**What do you dislike about JobAdder?**

The platform has lots of features and this can be a bit confusing initially as to where you set things up and where that change actually happens in the system. The reporting is very light on, limited and not great to use

**What problems is JobAdder solving and how is that benefiting you?**

We have been able to solve our main problem of using too many systems, and now having a centralized place for all recruitment globally has been hugely beneficial.

  ### 10. What database dreams are made of!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessica F. | Group Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 18, 2019

**What do you like best about JobAdder?**

We have been using JobAdder for nearly 8 years now, and apart from providing us with a database that helps our business with efficiency & storing our data securely, they are always one step ahead of the game in regards to technology.

**What do you dislike about JobAdder?**

Nothing at this stage, a few features we needed were not included in the platform for the first few years, but as time has gone on JobAdder had addressed all of our needs and developed them into features we could only have dreamed of. 

**What problems is JobAdder solving and how is that benefiting you?**

Storing our data clearly and being able to find information easily. We have a huge database which could easily get neglected if you could not find the information easily. They have powerful search functions which makes a recruiters job much easier. More time for our recruiters to connect with people! 

  ### 11. Fantastic Cloud-based Recruitment Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Max R. | International Executive Head-Hunter | DevOps & Cloud Infrastructure | Switzerland | Suisse , Small-Business (50 or fewer emp.)

**Reviewed Date:** February 02, 2022

**What do you like best about JobAdder?**

I love how flexible job adder is, providing me with a great experience across all platforms, including mobile tablets and web browsers, allowing me to get work done everywhere I go.

**What do you dislike about JobAdder?**

Regarding downsides, I can genuinely not think of any. The software is updated promptly, and its support is unparalleled. The two times I have had to use the support when asking about specific features, I got a video call with a real person who solved my problem and more.

**What problems is JobAdder solving and how is that benefiting you?**

Job adder has helped solve the recruitment CRM problem entirely, and I'm now not looking for any new software as it has all the features I need. It offers feature-packed software with intuitive and scalable design.

  ### 12. JA is a well designed tool for end-to-end recruitment.

**Rating:** 4.0/5.0 stars

**Reviewed by:** manoj a. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2022

**What do you like best about JobAdder?**

The standard out of the box product is well designed with integration with other well known products for job advertisements and on-boarding. I think it is way better than products like Bullhorn.

**What do you dislike about JobAdder?**

There are few more customisable elements required for contract recruitment while there are work arounds. JA need to understand this specific market for future product enhancements. Happy to explain if you need.

**Recommendations to others considering JobAdder:**

Happy to give a personal reference if required.

**What problems is JobAdder solving and how is that benefiting you?**

End-to-end recruitement software is what we were looking at this is delivered with JA and on-boarding software. We are very productive and we now have a single source of truth with JA.

  ### 13. Review on JobAdder

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 23, 2022

**What do you like best about JobAdder?**

That I can post job ads on multiple platforms and manage candidates on one tool. I can create task reminders and sync it with my GCal. I can see the email history on the candidate's profile from JobAdder.

**What do you dislike about JobAdder?**

It's trippy. There are a few candidates who appear duplicated but cannot find in the duplicates to merge. Therefore when I attempt to delete the other profile, it rejects (moves to To Be Rejected) the surviving profile instead.

**Recommendations to others considering JobAdder:**

You Support Hotline is so hard to reach!

**What problems is JobAdder solving and how is that benefiting you?**

That I can post job ads on multiple platforms and manage candidates on one tool. I can create task reminders and sync it with my GCal. I can see the email history on the candidate's profile from JobAdder.

  ### 14. Love JobAdder as our TA tool!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Phil W. | Talent Acquisition Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 05, 2022

**What do you like best about JobAdder?**

We like the wide variety of features and integration options

**What do you dislike about JobAdder?**

It's not tailored enough for in-house or talent acquisition teams, if you did this you could complete with Lever

**Recommendations to others considering JobAdder:**

Consider what tools you best need to make a great candidate experience

**What problems is JobAdder solving and how is that benefiting you?**

JobAdder has enabled us to have a great candidate experience + saving us significant time and money through the hiring process. Through the use of JobAdder's API and integration options we've built a great ecosystem

  ### 15. Easy to use system, excellent customer support and great integrations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 02, 2022

**What do you like best about JobAdder?**

Very user friendly, easy to navigate and relatively customisable. I like the integrated training JA provides - great for onboarding new internal staff. We have used another ATS for our business but it was terrible and we quickly returned to JA.

**What do you dislike about JobAdder?**

There are a few functions that don't work well for our business; the integration with Xero doesn't work for multiple invoices on one job which is something we require (eg for retained work). I would love for the client side of JA to match the UI that the candidates have - it was freshened up about 2 years ago but we are still waiting on the client side to be brought up to speed.

**What problems is JobAdder solving and how is that benefiting you?**

Managing candidates pools, applications, sourcing candidates and pushing them through the recruitment processes easily. When used correctly, it improves our efficiency and enables us to perform at our best.

  ### 16. Great Software, easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Bradley B. | R, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 17, 2022

**What do you like best about JobAdder?**

Ability to post on multiple job search platforms, ability to keep old applications.

**What do you dislike about JobAdder?**

It's a bit clunky, can be slow at times when there are lots of candidates

**Recommendations to others considering JobAdder:**

Use it if you are sick of logging into heaps of different platforms

**What problems is JobAdder solving and how is that benefiting you?**

Ease of use, able to reconcile all candidates from various job application sites to one prgram

  ### 17. Basic, functional but several unexplained glitches.

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 23, 2021

**What do you like best about JobAdder?**

For sales, it is very simple to keep track of scheduled follow up with prospective clients.

**What do you dislike about JobAdder?**

That we seem to have glitch after glitch and no one is able to fix it or explain why it is happening. Errors posting ads, unable to create correct reports.

**What problems is JobAdder solving and how is that benefiting you?**

It is not.

  ### 18. Fantastic service and so helpful always

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brooke C. | Marketing Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2021

**What do you like best about JobAdder?**

I love the JobAdder team. They are always quick to respond to any emails or queries I have, they are very helpful and always go above and beyond to fix any issues or offer advice on how to do new things. If it's a feature or report I want to be run that isn't possible they are helpful to provide other ways I could do it, including making short videos to help, and are always very friendly. They're a pleasure to work with.

**What do you dislike about JobAdder?**

Nothing at all, everything about JobAdder is great.

**Recommendations to others considering JobAdder:**

They are a fantastic business to work with and I love their products. They have many add-ons that we also use to make life easier, so many platforms that integrate into JobAdder which save us hours of work.

**What problems is JobAdder solving and how is that benefiting you?**

They help us keep an efficient database, manage all job applications, provide robust data for reporting and use this to make business decisions.

  ### 19. Definitely worthwhile implementing this platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 11, 2021

**What do you like best about JobAdder?**

Being able to place ads across multiple job boards seamlessly. Having all recruitment information centrally located. Easy pipeline movement through open roles with candidates. Responsive technical support from Jobadder if there are any questions.

**What do you dislike about JobAdder?**

It can initially be overwhelming understanding how to best use the platform as some areas aren't intuitive i.e. if you want to create a template to send a candidate about a role, you can't do it from the candidate profile area, you need to go into the admin area to create this. 

Also if you want to change an interview time and have it linked to your calendar, it won't auto-update this rescheduled interview, you have to go in and create a new interview i.e. can't edit interviews that have been scheduled with your client already.

I've submitted various suggestions to Jobadder and I hope this feedback is taken onboard.

**What problems is JobAdder solving and how is that benefiting you?**

Streamlining recruitment and it has definitely been beneficial.

  ### 20. Easy to use and preferred by managers

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 15, 2022

**What do you like best about JobAdder?**

Posting job ads to multiple sources at once and reviewing applications quick and easy

**What do you dislike about JobAdder?**

1. No integration with Linkedin yet, and that's where we get a higher quality of candidates to apply.
2. I wouldn't say I like that we can't use the same screening questions across all job ads. For example, SEEK has screening questions, but we can't choose them for our website applications.
3. 'Fixed' uneditable fields mean that we need to duplicate a lot to integrate our HRIS.

**Recommendations to others considering JobAdder:**

Understand what your integration requirements are

**What problems is JobAdder solving and how is that benefiting you?**

1. Agency management
2. Application tracking
3. Task management amongst internal HR and Recruitment team

  ### 21. Great support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 13, 2022

**What do you like best about JobAdder?**

JA interface is user-friendly, and they provide on-demand training which is great.
If we need anything changed in the portal we reach out via chat or ticket to their support team and they are always super responsive and helpful.

**What do you dislike about JobAdder?**

Some of the reporting could be improved, but overall it is not too much of an impact for our organisation at the moment.

**What problems is JobAdder solving and how is that benefiting you?**

Improving placement tracking, candidate managing and reporting on team activity.

  ### 22. Greatfeatures, great support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 15, 2021

**What do you like best about JobAdder?**

The support is prompt and efficient, with follow-up afterwards to check that any problem has been resolved satisfactorily

**What do you dislike about JobAdder?**

The AI search is never relevant to my jobs

**Recommendations to others considering JobAdder:**

Look at the sophistication that you require and then ask yourself if you will ever use that level of sophistication - JobAdded keeps it simple!

**What problems is JobAdder solving and how is that benefiting you?**

Searching for candidates in a database that goes back for many years.  
Touching base again with old candidates

  ### 23. Easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Edward B. | Senior Recruitment Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 28, 2021

**What do you like best about JobAdder?**

Easy to use, drag and drop functionality, able to communicate through SMS/email functions, 
capture candidate's details by drag and drop

**What do you dislike about JobAdder?**

1. email attachment from a response to a message is not automatically captured
2. capacity to customise interview template email, interview subject line,
3. font set-up when copying and pasting from outlook inbox to JA message box
4. doesnt have speech to text function, could be easier to save notes from a call conversation
5.

**What problems is JobAdder solving and how is that benefiting you?**

1. candidate management
2. recording notes
3. neat workflow

  ### 24. JobAdder is moving from being an excellent ATS ( Applicant Tracking System) to more of a CRM.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Iain M. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2022

**What do you like best about JobAdder?**

The ability to use various plugins via their API to enhance and customise their product. They also believe in their product so much there are no long term contracts.

**What do you dislike about JobAdder?**

We are a specific segment ( Executive search) and this means that some feature updates on the road map are of little use to us.

**Recommendations to others considering JobAdder:**

Explore the marketplace and the apps and add-ins as they can really add value to your business

**What problems is JobAdder solving and how is that benefiting you?**

Automation of processes. Finding candidates quickly

  ### 25. Quick and efficient

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 10, 2022

**What do you like best about JobAdder?**

If I need anything customised the help desk team are always on hand. They action requests really quick and always check in to ensure I am happy with the outcome

**What do you dislike about JobAdder?**

We use JA across different countries and when applicants apply for other countries roles its hard to differentiate the location

**What problems is JobAdder solving and how is that benefiting you?**

We are able to request all the required forms and documents to be completed at onboarding stage.

  ### 26. Timely and positive support + great user interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amy S. | Recruitment Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 09, 2021

**What do you like best about JobAdder?**

As well as a streamlined, easy to use interface - i also really appreciate the support JobAdder provides. From the help function which directs you through the platform to the technical support guru's responding via email - all questions (no matter how big or small)  are responded to quickly, positively and escalated if required.

**What do you dislike about JobAdder?**

There are some features which would be incredibly useful but we are assured they are with the development team for future roll-outs. Fingers crossed! We also had length delays with our integration change over from Bullhorn to JobAdder which put us back a few weeks. We understand there may have been internal staffing issues and COVID delays, however this had a huge impact on us at the time.

**What problems is JobAdder solving and how is that benefiting you?**

Streamlined candidate information, job ads, job applications and more technical information associated with placements. Additional plug-ins for seamless integration are also a huge positive. For instance - Secured Sign and Astute's integration with JobAdder has been a huge timesaver for everyone in the organisation. It also makes for a  more streamlined experience for our candidates which is a top priority.

  ### 27. JobAdder is great!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julia V. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 24, 2022

**What do you like best about JobAdder?**

How easy it is to navigate! And the team is very helpful whenever I am stuck.

**What do you dislike about JobAdder?**

There is nothing to dislike about this platform - very easy to use.

**What problems is JobAdder solving and how is that benefiting you?**

Workflow is very simple to follow for consultant and very easy to move through/navigate from one section to the next.

  ### 28. Quick response

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 02, 2022

**What do you like best about JobAdder?**

I was pleased with how quickly they responded to my request - it wasn't a huge matter, more of an admin filter for candidate searches and they clarified it right away.

**What do you dislike about JobAdder?**

I believe there's plenty of room for improvement in terms of adaptation to the needs of a recruiter. There are many irrelevant or unnecessary functions and plenty we can't rely on and end up using external resources for.

**What problems is JobAdder solving and how is that benefiting you?**

Candidate database with needed information including previous contact and status as well as resume and other important documents. Sending batch emails to relevant people is also a great function to spread the word about new jobs

  ### 29. Very responsive support from Job Adder

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 03, 2021

**What do you like best about JobAdder?**

I love the GMail interface, which saves time.
I like the ability for email templates - this saves so much time.
Support is always responsive, so I don't have to wait long to get issues resolved.

**What do you dislike about JobAdder?**

I would like to NOT see old jobs (once they have been placed or closed) in the list that interfaces with GMail. Sometimes it's hard to remember which exact job the email refers to, as old and active jobs are listed.
I don't find the Dashboard particularly helpful. But maybe that's because I don't understand it.

**What problems is JobAdder solving and how is that benefiting you?**

Keeps all the relevant information in the one place. Also being able to adapt as things change. (ex. able to add Covid-19 vaccination status which we need to know in Healthcare).

  ### 30. Great web recruitment tool with speedy pirate support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 18, 2021

**What do you like best about JobAdder?**

24/7 support via phone or live chat so that you can get speedy responses.
The dashboard looks fantastic and helps you track where your roles are at and the recruitment funnel.

**What do you dislike about JobAdder?**

Hiring Manager portal has limited customizations and functionality to tailor it to our recruitment process.
You cannot generate reports for custom fields.

**Recommendations to others considering JobAdder:**

It's a great tool to help you automate your recruitment process and help with reporting. There are some limitations in terms of customisation which we have had to come up with workarounds. JobAdder takes onboard feedback and ideas for their future roadmap which you can contribute to as a customer.

**What problems is JobAdder solving and how is that benefiting you?**

JobAdder helps us automate a lot of our admin and we no longer need to use excel to track where vacancies are at. It has also helped us automate our requisition and job brief process! The reports and dashboards look great as well - it gives the leadership a quick snapshot of what they need to know.

  ### 31. JA Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 21, 2021

**What do you like best about JobAdder?**

Easy UI and intuitive for new users to pick up.

**What do you dislike about JobAdder?**

Product Development seems to have gone downhill. Basics on how recruiters use the platform isn't being considered when developing new features. The new dashboards are not very well done and the ability to quickly import candidates and track where those candidates are being imported from is lacking.

**What problems is JobAdder solving and how is that benefiting you?**

The new LinkedIn integration has been a massive step in the right direction of being able to use JA as the single point of truth for all recruitment across the business.

  ### 32. After nearly 10 years; we are still happy...

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 24, 2021

**What do you like best about JobAdder?**

The integration with systems (with everything!) we use make using JobAdder so seemless......
Support is good. Even with Covid affecting working in offices; queries are answered promptly. Very happy.

**What do you dislike about JobAdder?**

We've recently change from GMail to Outlook and the Outlook plugin doesn't function as good as GMail (for some reason?)

**What problems is JobAdder solving and how is that benefiting you?**

Everything is recorded, noted, arranged, facilitated... Makes recruiting so much easier.

  ### 33. Customer Support is Excellent!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephanie L. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 22, 2021

**What do you like best about JobAdder?**

Excellent Customer Support - responsive, positive and great turnaround time. Take into customer feedback and you can see the implementation in the system and their effort to constantly engage and improve.
Jobadder is both professional in the quality of the product, comparable to established Enterprise products in the market but the customer service is excellent and nimble like startups - as a fellow startup company we are similarly inspired as we both grow but ensure our level of customer service remain top notch!

**What do you dislike about JobAdder?**

Nothing actually. As we go along, we find that they could better features incorporate in the workflow and will feedback to Jobadder whenever.

**What problems is JobAdder solving and how is that benefiting you?**

Job Posting - due to different country currencies and values, there was an issue with posting a job but it was quickly resolved and will note for future similar issues

  ### 34. Great Support Team

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 21, 2021

**What do you like best about JobAdder?**

A big highlight of JobAdder is the Support team. The Support team is friendly, fast to respond, and excellent at tracking down the source of any problems. The JobAdder system is complemented by a great team behind it.

**What do you dislike about JobAdder?**

The only addition that I would like to see added would be the inclusion of different CareerUpdate profiles for documents. All other aspects of the system have been superb.

**What problems is JobAdder solving and how is that benefiting you?**

We did not use a recruitment system previously, and JobAdder has provided us a lot of value in managing the candidate lifecycle. We have saved a lot of time using JobAdder.

  ### 35. after 1 year experience with Jobadder

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jillian X. | Partner-Recruitment consulting, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 22, 2021

**What do you like best about JobAdder?**

1) Jobadder is powerful in connecting with other apps like LinkedIn, seek and outlook. Candidates go to the system automatically when the apply online which save a lot of time. We found the people leader is very useful as well. 
2)  I like the service from the helpdesk, they are fast responding, efficient and proactive.

**What do you dislike about JobAdder?**

1)  I don't like the applicant page. I thought it would be much easier if the applicant page is the same as the candidate page. So I don't have to click on a new page to edit staff.
2) from an admin/manager perspective, I need to supervise and review consultants job. I need salary, skills and location to be mandatory. It was great to see Jobadder has recently created mandatory fields for candidates but it hasn't met my requirement yet.

**What problems is JobAdder solving and how is that benefiting you?**

over the last 1 year we have accumulated 2000+ candidates in the system. However, due to lack of visibility and control,  those candidates are meaningless.  I have no visibility of my recruiters work on the mandatory information they should put. 
Consultant Helen has helped me to create 2 new fields( industry) and (skills) and made them mandatory for candidate compliance. Although it is still very user friendly( I have to take 2 extra steps to complete the coding), I can now see who are the candidates remain non compliance.

  ### 36. Excellent service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Linds G. | Finance, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 12, 2022

**What do you like best about JobAdder?**

Quick response to all of our queries submitted

**What do you dislike about JobAdder?**

We would love to have a dedicated support person

**What problems is JobAdder solving and how is that benefiting you?**

Great database that's easy to use

  ### 37. easy to use and nimble system

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 02, 2022

**What do you like best about JobAdder?**

pipeline feature with job statuses and communication options etc.

**What do you dislike about JobAdder?**

For the most part the system services our needs for recruitment and HR etc.

**What problems is JobAdder solving and how is that benefiting you?**

keeping track of our candidates going through the onbarding phase and easy prompts in the dashboard to remember when offers are due to go out.

  ### 38. 12 Months of using Jobadder - Thoughts and Opinions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2021

**What do you like best about JobAdder?**

Provides a practical way of managing resources quickly and efficiently. There are multiple ways to navigate forwards, back, and sideways between tasks and activities.

**What do you dislike about JobAdder?**

There can be information saturation simply due to the number of options presented. There are also quirks such as not being able to preview the resume float, for example.

**Recommendations to others considering JobAdder:**

Jobadder is a highly effective tool for database management

**What problems is JobAdder solving and how is that benefiting you?**

Managing resources is the primary goal for me. The obvious benefits are simplistic management of multiple resources, job management and database storage of contacts and companies.

  ### 39. Great Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrew P. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 02, 2022

**What do you like best about JobAdder?**

Great product for Recruitment Agencies and more! The stand-out software, in my opinion.

**What do you dislike about JobAdder?**

No real downsides that I have come across in several years of use. Any issues have been dealt with efficiently.

**What problems is JobAdder solving and how is that benefiting you?**

Keeping data all in one manageable space for efficiency

  ### 40. JA is very supportive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Walter F. | Senior Recruitment Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 20, 2021

**What do you like best about JobAdder?**

Any technical request is responded to within the day. The solutions are provided in the first instance in layman terms with options to "get technical", and usually options for further follow up. They always check if you have received enough information to proceed. They seem to care about you and whether the support fix is sufficient or not, this is refreshing, you aren't dealing with a robot. Great support.

**What do you dislike about JobAdder?**

Sometimes not being able to describe my issue sufficiently enough in the first instance.

**What problems is JobAdder solving and how is that benefiting you?**

Recent issues were around uploading job adds into other platforms, the 4 solutions provided did the job.

  ### 41. Great support with easy to use Recruitment Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** James F. | Engineering & Executive Search Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 07, 2021

**What do you like best about JobAdder?**

Easy to learn and use. It can be kept very basic for a small agency or customised to suit a scaling agency.

**What do you dislike about JobAdder?**

While it is customisable it would be good to be able to add more fields and forms ourselves as a user. Not a deal-breaker though

**Recommendations to others considering JobAdder:**

if you looking for easy to use and cost-effective solution to start your agency this is a great choice

**What problems is JobAdder solving and how is that benefiting you?**

As we are a growing agency establishing new disciplines we have started adding more fields, forms and reports to makes sure we are reducing our time to fill roles.
Using reports we have been able to identify areas of improvement

  ### 42. Always supported and never disappointed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tara W. | Recruitment Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 23, 2021

**What do you like best about JobAdder?**

I love how easy and straightforward the program is to use. I love that JobAdder is continuously becoming growing and finding new ways to become better and better.

**What do you dislike about JobAdder?**

I have not encountered anything I dislike.

**Recommendations to others considering JobAdder:**

I have used previous systems and nothing compares to JobAdder.

**What problems is JobAdder solving and how is that benefiting you?**

The problems that I've ever had with JobAdder are only from me not understanding how things work or how to do something. These problems are solved almost instantly when I contact the support centre to help me.

  ### 43. Sam was extremely helpful!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2022

**What do you like best about JobAdder?**

The support team and accessibility of JobAdder

**What do you dislike about JobAdder?**

The ability to send out automated emails to clients that anonymously include candidates

**What problems is JobAdder solving and how is that benefiting you?**

The ability to do everything in the one program

  ### 44. Jobadder = Quick, Efficient, Reliable & With 1st Class Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Declan O. | Tech Recruiter (Pre-Sales/Sales Engineers, Solutions Consultants) - APAC, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 28, 2021

**What do you like best about JobAdder?**

Speed, easy to use.
Integrations with job-boards etc. 
Jobadder is an excellent company - ie, they hire good people & this shines through when you deal with anyone who works there
Support is 1st class
great value for money

**What do you dislike about JobAdder?**

The reporting function could be a bit easier to use or simplified for small rec firms.

**Recommendations to others considering JobAdder:**

N/A

**What problems is JobAdder solving and how is that benefiting you?**

Speed of finding relevant candidates - to have all applications linked to jobs from adverts allows quick searches when you work a new but similar role.
rate of adding data
ability to manage leads/follow-ups etc.

  ### 45. Easy to use and great customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melanie M. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 03, 2022

**What do you like best about JobAdder?**

Customer service is great - always happy to help and make system changes as required.

**What do you dislike about JobAdder?**

Nothing comes to mind, it has all the functions we require

**What problems is JobAdder solving and how is that benefiting you?**

Reduced admin, the system is intuitive.

  ### 46. Market leading recruitment software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mark W. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 29, 2021

**What do you like best about JobAdder?**

Integration with other software is excellent and class leading

**What do you dislike about JobAdder?**

Adding jobs can be quite clunky sometimes but I am sure that will improve over time

**What problems is JobAdder solving and how is that benefiting you?**

Great solution for both a candidate database and also advertising as it links to your website and other sites. It can also talk to your accounting software.

  ### 47. Tavis Shearer JobAdder Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Tavis S. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 31, 2021

**What do you like best about JobAdder?**

After using Job Adder for close to 7 years, they always bring out new functions and features that improve the recruitment placement workflow.

**What do you dislike about JobAdder?**

I forget to read up on their new functions and apply them

**What problems is JobAdder solving and how is that benefiting you?**

Placement Compliance, Candidate Engagement

  ### 48. Best ATS around

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 27, 2021

**What do you like best about JobAdder?**

Simple yet powerful ATS, with simple to implement integrations to loads of key tools and systems.

**What do you dislike about JobAdder?**

There is very little to dislike about JobAdder

**Recommendations to others considering JobAdder:**

Having used a huge range of other ATS over the last 15+ years, nothing comes close to the easy of use, simplicity, and power of JobAdder

**What problems is JobAdder solving and how is that benefiting you?**

JobAdder has allowed us to simplify and streamline what were very manual and paper-based talent acquisition processes into a purely digital and integrated end-to-end process. Being able to track candidates over time and see history is invaluble.

  ### 49. Incredibly easy program to use and learn. Customer support is extremely helpful.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 14, 2021

**What do you like best about JobAdder?**

Functionality of the program is easy to use, from the moment I started using Job Adder I knew it was what we needed as a company. Especially the Job Adder email plugin.

**What do you dislike about JobAdder?**

Nothing. I love Job Adder. I have no dislikes about the program.

**What problems is JobAdder solving and how is that benefiting you?**

Onboarding and recruiting.

  ### 50. Thumbs up for JobAdder and their crew

**Rating:** 4.5/5.0 stars

**Reviewed by:** Steve B. | Head of TA, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 19, 2021

**What do you like best about JobAdder?**

Simple to use but with a depth to account for all our internal recruitment requirements. The customer support is first class.

**What do you dislike about JobAdder?**

Reporting could be more robust and flexible.

**Recommendations to others considering JobAdder:**

Great for a growing company looking for a scalable and easy-to-use solution.

**What problems is JobAdder solving and how is that benefiting you?**

Building talent pipelines and ensuring all our applications receive a response.


## JobAdder Discussions
  - [Why are there duplicate candidates that don&#39;t appear as such in the Duplicate feature so I can merge?](https://www.g2.com/discussions/why-are-there-duplicate-candidates-that-don-t-appear-as-such-in-the-duplicate-feature-so-i-can-merge) - 1 comment, 1 upvote

- [View JobAdder pricing details and edition comparison](https://www.g2.com/products/jobadder/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-22+19%3A17%3A04+-0500&secure%5Bsession_id%5D=09b1e94d-549a-43cd-b603-c3ffe9330ec2&secure%5Btoken%5D=456eee5219939718fb6ad52a26ed1e8f0ce7a36e7c387fc39ef001a98286bb96&format=llm_user)

## JobAdder Features
**Candidate Management**
- Automation
- Filtering
- Automated Matching
- Resume Management
- Client Portal

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Summarization

**Agentic AI - Applicant Tracking Systems (ATS)**
- Adaptive Learning
- Natural Language Interaction
- Decision Making

**Sourcing**
- Candidate Search
- Career Page Configuration
- Social Sourcing
- Job Posting
- Candidate Sourcing Metrics

**Communication**
- Candidate Portal
- Job Posts
- Email Integration

**Candidate Management - Applicant Tracking System**
- Candidate Evaluations
- Applicant Data Management
- Hiring Processes Tracking
- Automated Resume Parsing
- Scheduling
- Candidate-Facing Statuses
- Workflow Building

**Onboarding**
- Onboarding

**Analytics**
- Pipeline Dashboards
- Analytics Reports

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Performance
- Mobility
- Reporting
- Dashboards

**AI - Applicant Tracking Systems (ATS)**
- Predictive Insights
- AI Job Description
- Chatbot

## Top JobAdder Alternatives
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