What is the top-rated incident response platform for large enterprises?

Looking at G2’s enterprise grid for incident response tools, a few names consistently stand out for bigger orgs. From reviews and data, here are the platforms that seem to rise to the top:

• Dynatrace: high satisfaction scores with one of the strongest market presence ratings. Enterprise reviewers highlight its deep observability and IR connection.
• KnowBe4 PhishER/PhishER Plus: strong satisfaction, often mentioned as a go-to for phishing incident response at scale.
• Resolver: reviewers consistently note its ease of use and strong reporting, which larger teams value for visibility and compliance.
• Palo Alto Cortex XSIAM: well-reviewed in the enterprise space, especially among orgs already invested in Palo Alto’s ecosystem.
• Tines: automation-first approach that enterprise security teams are using to reduce manual IR work.
• Datadog: while categorized as a contender, its market presence in enterprises is hard to ignore; many lean on it for monitoring + response in one place.

From the grid, Dynatrace looks like the clear leader in terms of overall score for large enterprises, with Resolver and KnowBe4 close behind depending on use case.

Curious to hear from others in enterprise environments — which platform is proving to be the most effective when incidents hit, and why?