--- title: Fathom Reviews meta_title: 'Fathom Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 6973 reviews by the users' company size, role or industry to find out how Fathom works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 6973 scale: '5' date_modified: '2026-08-04' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Fathom Reviews **Vendor:** Fathom **Category:** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) **Average Rating:** 5.0/5.0 **Total Reviews:** 6,973 ## About Fathom Fathom is the #1-rated AI meeting partner that captures what matters and turns every conversation into clear, actionable outcomes. It surfaces decisions, makes every meeting searchable, and syncs insights directly into CRM and productivity tools – eliminating manual work. Named to G2’s 2026 Best Software Awards Top 100, and recognized by HubSpot as its 2025 Most Used App of the Year, Fathom is trusted by hundreds of thousands of companies worldwide to help individuals stay focused, teams stay aligned, and organizations move faster. ## Fathom Pros & Cons **What users like:** - Users praise Fathom for its **incredible accuracy** in note-taking, enhancing engagement and streamlining meeting recaps. (1124 reviews) - Users enjoy the **delightfully simple setup** of Fathom, enhancing their meeting experience across various platforms effortlessly. (1119 reviews) - Users value Fathom for its **helpful automatic note-taking** and efficient task management during meetings, enhancing productivity. (995 reviews) - Users find Fathom's **ease of use** exceptional, enhancing productivity with its intuitive interface and seamless navigation. (954 reviews) - Users value the **accurate and efficient note-taking** of Fathom, enhancing focus during meetings and streamlining communication. (862 reviews) - Users appreciate Fathom's **intuitive note-taking and seamless integration** , enhancing productivity and simplifying meeting summaries. (828 reviews) - Time-saving (820 reviews) - Users appreciate the **actionable items** from Fathom, enhancing call notes and streamlining follow-ups effectively. (794 reviews) - Meetings (563 reviews) - Integrations (544 reviews) **What users dislike:** - Users face challenges with **meeting report accuracy** and find some features limited to paid subscriptions. (329 reviews) - Users experience **recording issues** with Fathom, including inaccuracies and unnecessary automatic recordings during meetings. (258 reviews) - Users face **call attribution issues** during ad hoc meetings, complicating reporting and future call tracking. (171 reviews) - Users face **recording limitations** with Fathom, inadvertently capturing meetings they don't wish to record. (164 reviews) - Users experience **joining issues** with Fathom, needing to manually add it to meetings instead of automatic participation. (161 reviews) - Users find the **missing features** in Fathom hinder usability, particularly concerning call attribution and transcript visibility. (147 reviews) - Users report **AI inaccuracy** with Fathom, noting frequent misinterpretations of spoken communication and insufficient sales-specific features. (143 reviews) - Poor Summarization (114 reviews) - Inaccurate Summarization (111 reviews) - Integration Issues (107 reviews) ## Fathom Reviews ### 1. Automatic Call Recording That Keeps Me Present and Stress-Free **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Fathom?** I like that it automatically starts recording when I have a video call. I don't have to remember to turn it on each time. If I don't want it to record I can just push pause. I love that everything is captured right in the platform so I can be more present and engaging with my clients and candidates. I didn't realize how much I was focused on capturing all the notes myself previously. It's a level of stress that has been taken off my plate so for that I am very happy. **What do you dislike about Fathom?** I am only a few weeks in to using it so I haven't noticed anything major yet that I don't like but I am still learning. **What problems is Fathom solving and how is that benefiting you?** Less stress during my calls because now I don't have to worry about capturing all the notes and information. This is amazing. I can also incorporate my videos into a clip to send to clients which is something unique. My clients can get a glimpse of the candidates to get a deeper sense if they want to move forward. ### 2. Meeting Recaps and Easy Sharing That Save Time! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Fathom?** Recaps of my meetings! And the sharing option! **What do you dislike about Fathom?** The UI UX is very old! and it can be for sure much better! Its like in 2010 now! **What problems is Fathom solving and how is that benefiting you?** Recaps of callings! sharing of video with collegs ### 3. Effortless Meeting Notes and Action Items with Fathom **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Fathom?** It’s so easy to manage meetings with Fathom. I simply join, and it transcribes the notes, then sends the action items and key points from the discussion. I can also ask questions afterward, like who said what. **What do you dislike about Fathom?** Nothing—it helps me stay on top of my actions. **What problems is Fathom solving and how is that benefiting you?** I used to struggle with lots of back-to-back meetings, but now we can send the notes directly to team members after each meeting. This has saved time and increased engagement with clients. ### 4. Best recording tool for schools and teachers **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa d. | Online teacher, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Fathom?** There are several things I like about Fathom for recording live sessions. First, I like that it is easy to copy the link from the Fathom site and put it into my personal website. Secondly, my students love the transcript feature so they don't have to watch the whole recording to find pieces of information they may have missed in the live online class. Third, I like that Fathom automatically starts when I start my zoom recording so I don't have to go to another website and pull it up and log in etc. These are the big points but so many other features too! **What do you dislike about Fathom?** I love Fathom so much that I wish it could be used by college students in live classes for recording transcripts of the class. **What problems is Fathom solving and how is that benefiting you?** Fathom is solving the problem if recording my live online classes. ### 5. Fathom is easy to use, saves us time, and keeps our client meetings clear and organized. **Rating:** 5.0/5.0 stars **Reviewed by:** Mauricio V. | Residential Construction Estimator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Fathom?** We love that Fathom saves us a lot of time by automatically sending detailed recaps of every meeting. Having accurate information and context from each client meeting is crucial for us, and Fathom has improved our communication dramatically. The ease of use is outstanding, it integrated seamlessly into our workflow and was simple to set up. Their excellent customer service made the process even smoother, always responsive and helpful. We conduct client and trade meetings weekly, and Fathom has become a crucial part of our workflow, ensuring nothing gets missed. It’s a truly useful and reliable tool for any team that values clarity and efficiency. **What do you dislike about Fathom?** We haven’t found any downsides so far. The AI and automation features give us exactly what we need to make our processes more efficient. **What problems is Fathom solving and how is that benefiting you?** Time Savings on Meeting Notes, Automatically generates detailed recaps, saving hours on manual note-taking. Improved Communication – Ensures everyone has accurate, consistent meeting details, reducing misunderstandings. Better Organization – Centralizes client and trade meeting summaries, making follow-ups and project tracking easier. Workflow Efficiency – AI and automation streamline processes, allowing the team to focus on higher-value tasks. ### 6. Game-changer for program managers - no more frantic note-taking during meetings! **Rating:** 5.0/5.0 stars **Reviewed by:** Abigail A. | Program Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Fathom?** As a program manager juggling multiple team meetings daily, Fathom has been absolutely transformative. After 4 months of use, I can't imagine going back to manual note-taking. What I love most is the combination of AI-generated summaries AND full transcripts - I can quickly scan the summary for key decisions and action items, then dive into the transcript when I need exact wording or context. The automatic action item extraction is incredibly accurate and saves me tons of time in follow-ups. It's also been invaluable for onboarding new team members who can catch up on previous discussions they missed, and for keeping myself current when I have to jump between multiple concurrent projects. The peace of mind knowing everything is captured lets me focus on actually facilitating the meeting rather than scrambling to write everything down. **What do you dislike about Fathom?** Honestly, there's very little to dislike - it does exactly what it promises. If I had to pick something, I'd love to see better integration with project management tools like Airtable so action items could automatically create tickets or tasks. Also, while the transcription is generally excellent, it occasionally struggles with technical jargon or acronyms specific to our industry, though this is pretty minor and easily correctable. **What problems is Fathom solving and how is that benefiting you?** Fathom solved my biggest pain point as a program manager: trying to actively participate in meetings while simultaneously capturing detailed notes. Before Fathom, I was constantly torn between listening and engaging versus frantically writing down action items, decisions, and key discussion points. This often meant I'd miss important nuances or couldn't contribute as effectively to conversations. Post-meeting, I'd spend another 15-20 minutes trying to decipher my rushed notes and remember what was actually decided. Now I'm fully present in meetings, can ask better follow-up questions, and facilitate more effectively since I'm not distracted by note-taking. The automatic action item extraction means nothing falls through the cracks, and I can immediately share clear summaries with stakeholders who couldn't attend. For onboarding, it's been invaluable - new team members can review past meeting recordings to understand context and decisions that led to current project states. Overall, it's probably saving me 2-3 hours per week while improving the quality of my meeting facilitation and follow-through. ### 7. Awesome Experience of an AI Assistant & Note Taker **Rating:** 5.0/5.0 stars **Reviewed by:** Tiago A. | Sales Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Fathom?** Before Fathom, I constantly struggled to actively participate in meetings while trying to capture every important detail in my notes. Fathom has completely solved this problem. It acts as a reliable AI assistant that records and transcribes my meetings, giving me the peace of mind to focus entirely on the conversation. Whether I'm meeting with customers, partners, or internal teams, I can now be fully present and engaged, knowing that a perfect record is being created for me. It has fundamentally changed how I approach my daily work **What do you dislike about Fathom?** While the AI transcription is incredibly accurate most of the time, there are rare occasions where it may struggle with very specific technical terms or strong accents. Something I would like to add, and not as something I specifically dislike, is the translation to European Portuguese rather than Brazilian Portuguese. **What problems is Fathom solving and how is that benefiting you?** Fathom solves two major business problems for me, the divided attention problem, eliminating the need for me to choose between actively participating in meetings and taking notes, as well as it enables me to prevent the loss of crucial information or decisions that may be discussed and I may lose with manual note-taking. ### 8. Gigantic Time saver and SUPER accurate! **Rating:** 5.0/5.0 stars **Reviewed by:** Robert P. | Client Engagement Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Fathom?** The layout of the notes is fabulous and I have turned this into a Policy for my department. I can quickly add some notes in the summary General customizations, like change the font or rename something that may not be caught correctly (this really only happens with industry specific names and things of that nature) . You cannot control the speed at which some attendees talk, even if someone is ripping through Fathom always catches it and amazingly adds info from something that was mentioned previously that applies. The automatic copy for follow up has come in handy as well. Overall after testing several AI note takers I am thoroughly please I landed on Fathom! **What do you dislike about Fathom?** The Your Questions section, this is mainly because I need to stop saying UM all the dang time! **What problems is Fathom solving and how is that benefiting you?** The biggest issue I had was capturing all the details. As I struggled to keep up with some very technical information in some instances I found that any pause I had in typing or even old school writing notes down I just could not keep up and had to circle back which is not only embarrassing but takes away from the Strategic Planning vibe I am trying to incorporate. Fathom solved this so easily and as I have stated before I have adopted Fathom's Summary of the meeting as my email Summary to client's, with a good once over of course. I absolutely love that I can choose to get permission to record before the meeting, or in my case admit the note taker to the meeting and it's stock placard show attendees that it is recording. I can also stop it if requested. ### 9. An amaxing tool for NGO´s **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2025 **What do you like best about Fathom?** That it is free and really erasy to use. We use it in our non proft and have basically no budget for software so for us this is a game changer. We have NGO Google Workplace liscenses so we don´t get transcription or recording og meetings at all. We use it on all of our meetings and even physical metting I start a Google Meet with myself just to have the notetaking. It was really easy to login and get startet with Google and Google Meet. **What do you dislike about Fathom?** I hope they implement being able to get the meeting recap in Norwegian also in the future. **What problems is Fathom solving and how is that benefiting you?** As we are a non profit working to get started on all of our projects we sometimes have long meetings where we end up forgetting some stuff that we talked about and for this Fathom is amazing to be able to look back at. Greatly we have a thicker norwegian dialect so somtimes it gets words wrong but that is to be expected. It still gets the overall conversation and if it takes some names or words wrong we can easily spot what it actually meant. ### 10. Fathom which literally means understand a difficult problem after much thought. **Rating:** 5.0/5.0 stars **Reviewed by:** Chirayu B. | Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Fathom?** 1. The meeting highlights section - Chronological, General and many more. This is a great tool to have, whereever you are coming from, the kind of people you are having the call with, it all boils down to what are the next steps and fathom captures it beautifully. 2. Captures pauses and silent so elegantly. 3. Accents - Oh my god, it is so great with folks who have a broken accent. 4. Action Item list - To the point, perfect. 5. Sending automated summaries to the participants after the meet. **What do you dislike about Fathom?** Fathom is a great f****** app. Whatever comes next is from a Product Manager's perspective, so please don't roast them. 1. Please let me add actions myself! I know this could be slight miss but that's alright! 2. There are multiple ways I can start a meeting, either in the google meet, or by the extension or by the actual downloaded app, it could be so confusing sometimes. 3. The app widget could be better. **What problems is Fathom solving and how is that benefiting you?** Efficient systems will always replace inefficient systems. PHYSICAL NOTES ARE HELL - let's accept that the speed of people speaking > your writing speed. ### 11. Fathom has become a non-negotiable tool for me. **Rating:** 5.0/5.0 stars **Reviewed by:** Kathryna A. | Operations Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Fathom?** I use it daily to record and transcribe meetings, and it has saved me hours I would normally spend on note-taking and recaps. The transcripts are accurate, the summaries help me zero in on key points, and being able to share recordings and highlights instantly with my team makes collaboration seamless. What I appreciate most is how easy it is to keep everyone aligned. Instead of relying on memory or messy notes, I can go back to exact timestamps and replay conversations with clients or teammates. It’s also a huge plus that it integrates so smoothly with my workflow. I don’t have to think about it, it just works in the background. In short: Fathom keeps me present in meetings and makes me more effective afterwards. I can’t imagine running operations without it anymore. **What do you dislike about Fathom?** I'm from the Philippines and it's a bit expensive for us to pay for Premium. **What problems is Fathom solving and how is that benefiting you?** Manual note-taking burden: Before, I was scrambling to take notes while also trying to stay present in the conversation. I’d often miss details or have to rewatch calls just to piece things together. Losing context: With so many client syncs, interviews, and internal meetings, it was easy for details to slip through the cracks or get buried in long recordings. Follow-up clarity: Action items and key points weren’t always clearly documented, which made it harder to align with colleagues or update clients. ### 12. Free, Accurate Auto-Transcripts and Key Takeaways **Rating:** 5.0/5.0 stars **Reviewed by:** Franz H. | Business Dev't Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Fathom?** Aside from the auto-transcript and caption of key takeaways during meetings, It's free! **What do you dislike about Fathom?** None as of now. I very much appreciated Fathom **What problems is Fathom solving and how is that benefiting you?** I dislike taking minutes, but Fathom handles it for me ### 13. Helps Me Remember Every Meeting Detail **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2026 **What do you like best about Fathom?** How it helps me to remember details from my meetings **What do you dislike about Fathom?** That I need to pay to get more benefits hehe **What problems is Fathom solving and how is that benefiting you?** To organize myself and keep track of my new pending tasks assigned on my meetings ### 14. Fantastic Detailed Notes and Meeting Reminders **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha P. | Primary Scheduler, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Fathom?** Very detailed notes, recording reminder pops up so I never miss a meeting. Absolutely fantastic **What do you dislike about Fathom?** There is nothing I dislike about this course **What problems is Fathom solving and how is that benefiting you?** Alot of back to back meetings while doing my job, It is so easy to forget about all meetings and having recordings is to my benefit ### 15. Exceptional Context Grasping and Perfect Highlights **Rating:** 5.0/5.0 stars **Reviewed by:** Clinton N. | Devops Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Fathom?** A few things stand out :- 1. As compared to many other platforms that try take notes, Fathom goes beyond taking notes, its the context grasping and making well curated summary based on that. 2. The feature for creating highlights! just perfect! **What do you dislike about Fathom?** So far -> after I set the template name when i signed up,, basic thing it can do is at least auto pick the meeting name, I don't have to adjust the meeting name before the summary is sent to attendees since it auto picks the template name every time, so all meetings have the same name 'my template name' **What problems is Fathom solving and how is that benefiting you?** Summaries on conversations, Meetings and transcriptions ### 16. Accurate Meeting Summaries and Action Points Every Time **Rating:** 4.5/5.0 stars **Reviewed by:** Anneline B. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Fathom?** The accurate summaries it gives for online meetings. As well as the Accurate action points and summary title. **What do you dislike about Fathom?** The fact that I can't use it for in-person meetings and only online meetings. **What problems is Fathom solving and how is that benefiting you?** Recap of online meetings with no note takeing required from me. ### 17. Excellent AI Call Summaries After Every Call **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Fathom?** The AI summary that we are provided with at the end of every call **What do you dislike about Fathom?** Sometimes I do not like how long it takes to connect **What problems is Fathom solving and how is that benefiting you?** Summarising all meetings and giving us a to do list to refer to ### 18. Hassle-free meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Severin E. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Fathom?** Fathom is amazing at extracting all relevant information of a meeting. It has so many options how the meeting report can be structured and it even gives actionable points. I really like how the notes are also send to all attendees of a meeting. This helps for transparency. **What do you dislike about Fathom?** The standard template of a meeting protocol comes with hyperlink to all the corresponding time point of a meeting. Personally, I rarely need to review a meeting, so I feel it would be cleaner without having the hyperlink. But this is purely personal preference and can be adjusted in the meeting setting I think. **What problems is Fathom solving and how is that benefiting you?** I often have meetings with people from a wide range of professional backgrounds. Fathom allows me to concentrate fully on the discussion, without worrying about taking notes or figuring out how to capture the key points. ### 19. Instant Answers with Ask Fathom AI **Rating:** 5.0/5.0 stars **Reviewed by:** Rutvik M. | Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Fathom?** Ask Fathom AI is quite impressive. Whenever I need a specific answer, I simply type in my question and the response appears right away. Support team is great when Fathom does not show up on call they reach out immediately **What do you dislike about Fathom?** The crop or play feature could be improved. When I try to jump to a specific part of the recording, it isn't very straightforward or easy to do. **What problems is Fathom solving and how is that benefiting you?** We regularly hold operational calls and discuss numerous product releases, so it's important that every step is documented. This not only ensures nothing is missed, but also greatly assists us when reviewing the summary afterward. ### 20. Makes My Calls Easier to Follow After **Rating:** 5.0/5.0 stars **Reviewed by:** Roman G. | CRM TL, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Fathom?** I like that it makes meetings easy to follow after. The summaries are clear and I don’t need rewatch whole call. Also it saves me time when I need quick notes **What do you dislike about Fathom?** Sometimes it miss few important points or write strange sentences. Also interface feels little slow on my laptop. I hope they improve speed and accuracy later **What problems is Fathom solving and how is that benefiting you?** Fathom helps me not to lose important information from calls. Before I always forget some details or need spend long time rewatching meetings. Now it makes automatic notes and short summary, so I can focus on talking, not writing. It also helps share meeting points with my team faster, which save a lot of time for me ### 21. Flawless Multilingual Notetaking and Lightning-Fast Summaries **Rating:** 5.0/5.0 stars **Reviewed by:** Bojan P. | Senior Business Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2025 **What do you like best about Fathom?** It functions perfectly across several languages, which is something I haven't experienced with other AI notetakers, they usually fall short in this area. Additionally, it's impressively fast, and I really appreciate having various summary options available. Additionally, setup took literally few seconds. **What do you dislike about Fathom?** The only downside is that I cannot make it enter Teams that require extra verification. But that's more stupid corporate policy issue than fathom. I think this can be sorted by adding password to the "add to meeting" option. **What problems is Fathom solving and how is that benefiting you?** I can concentrate on the meeting knowing that the notes will be taken care of. Also, i can always just get back to the meeting summary, transcript or recording giving me a peace of mind. ### 22. Full Transcripts and Summaries Make Fathom a Must-Have **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Fathom?** I love the full transcript feature - thats been so helpful for me to refer back to. I enjoy the summarised things too - but i this is why i use Fathom over other things. **What do you dislike about Fathom?** The only thing i dislike is the fact it has to be added to the call. **What problems is Fathom solving and how is that benefiting you?** It allows me to fully be present in a meeting and ask questions instead of furiously typing notes while i talk to my clients. ### 23. Stay Focused on the Customer with Reliable Call Records **Rating:** 5.0/5.0 stars **Reviewed by:** Doug S. | Industrial Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2026 **What do you like best about Fathom?** Ability to focus on the customer rather than looking down taking notes. Keeps digital record of call to refer back to as projects progress. **What do you dislike about Fathom?** It occasionally attributes what was said to the wrong party. **What problems is Fathom solving and how is that benefiting you?** The ability to automatically sync to HubSpot CRM is very helpful as we can keep all records in one place so anyone within the organization can easily find information. ### 24. Game-Changing Meeting Summaries That Keep Me Focused **Rating:** 4.5/5.0 stars **Reviewed by:** Quinn T. | Occupational Health and Safety Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2026 **What do you like best about Fathom?** Being able to receive meeting summaries for meetings I’m not able to attend, as well as for meetings I do attend, lets me stay focused on the conversation instead of trying to take perfectly precise notes the whole time. It’s been a game changer for me. **What do you dislike about Fathom?** If I had to suggest one thing, it would be more robust user training. **What problems is Fathom solving and how is that benefiting you?** Fathom helps me stay engaged in meetings without worrying about capturing what was said or who said it. ### 25. An Indispensable Tool That Saves Us Hours Every Week **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2025 **What do you like best about Fathom?** What I appreciate most about Fathom is how it seamlessly blends robust transcription capabilities with smart meeting summarization. The "Super Summary" generated automatically at the end of each call feels almost magical, it consistently captures the main discussion points, decisions, and action items without any need for manual input. Another standout feature is its smooth integration with Zoom, Teams, and Google Meet. It truly feels like a built-in function, requiring no technical setup or ongoing management from our team. It simply works, delivering reliable and accurate results every time. **What do you dislike about Fathom?** It is honestly hard to identify any major shortcomings. If I were to be extremely particular, I would suggest that having more options to customize the format and sections of the automatic summary could benefit our specific workflow. Still, this is just a minor suggestion rather than a critique of the current, very effective features. The product works excellently as it stands. **What problems is Fathom solving and how is that benefiting you?** Fathom has addressed three major challenges for us. First, it has resolved the issue of inefficient note-taking by removing the need for a dedicated note-taker during meetings. This change enables our entire team to stay fully engaged in discussions, resulting in more productive conversations and improved collaboration. Second, Fathom has enhanced meeting accountability. Previously, action items and decisions were often lost or forgotten, but now, with clear and shareable summaries delivered immediately after each meeting, everyone has access to a single, reliable source of information. This has significantly strengthened our project follow-through and client communication. Finally, Fathom has saved us considerable time on meeting recaps. When someone misses a meeting, they no longer need to watch a lengthy recording or ask others for a summary. Instead, they can quickly catch up in less than two minutes by reading the summary and reviewing key timestamped highlights. This has been a tremendous boost to our overall efficiency. ### 26. Effortless Meeting Management and Accurate Notes with Fathom **Rating:** 5.0/5.0 stars **Reviewed by:** Abhishek A. | Assistant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2025 **What do you like best about Fathom?** Using Fathom has significantly transformed how I manage and document my meetings. The automatic note-taking and high-quality recordings make it effortless to produce accurate and professional minutes of meetings. This has directly contributed to greater clarity, more effective follow-ups, and even faster deal closures. I have experimented with various note-taking tools, but none have matched Fathom in terms of effectiveness and ease of use. It saves valuable time, eliminates manual work, and provides complete confidence in every meeting. I am truly appreciative of the Fathom team for creating such a dependable and impactful tool. **What do you dislike about Fathom?** So far, I haven't encountered anything noteworthy, but if I do come across something, I'll be very happy to share it. **What problems is Fathom solving and how is that benefiting you?** In the past, I relied on Google Meetings for sessions with my clients, but I often found it difficult to share accurate minutes of meetings (MOMs). I used to jot down notes in a notebook during the meetings, and then spend extra time afterward trying to decide what information to share. When I needed to look back at previous meetings, it was confusing to match the right MOMs with the correct clients. Since I started using Fathom, this problem has been solved. Fathom now takes care of note-taking and recordings, making it easy for me to share accurate MOMs and revisit meeting recordings whenever needed. Thank you so much, Fathom. ### 27. incredible expererience so far **Rating:** 5.0/5.0 stars **Reviewed by:** Nicolas C. | HR MANAGER, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Fathom?** Fathom is incredibly easy to use and has quickly become one of my favorite productivity tools. The automatic transcription and translation features are accurate and save me a huge amount of time. I especially appreciate how seamlessly it takes notes during conversations, so I can focus on the discussion instead of worrying about writing everything down. It makes follow-ups and summaries effortless, which has improved both my workflow and collaboration with my team. **What do you dislike about Fathom?** Honestly, there isn’t much to dislike. Sometimes I wish there were even more integrations with other platforms, but the core functionality works so well that it easily outweighs this minor point. **What problems is Fathom solving and how is that benefiting you?** I use Fathom mainly for recruitment interviews, and it has been a game changer. It saves me a huge amount of time when creating reports and allows me to share accurate notes and insights with the rest of the team. This visibility helps everyone stay aligned on candidates without me having to spend extra hours writing summaries. ### 28. Exceptionally Accurate Notetaker with Well-Organized Meeting Notes **Rating:** 5.0/5.0 stars **Reviewed by:** Michael N. | Secretary Board of Directors, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Fathom?** I really appreciate how clearly the meeting notes and action items are organised. It’s the only notetaker I’ve used that captures my language and dialect with this level of accuracy. Another standout feature for me is the ability to save highlights and other topics while the recording is still in progress. **What do you dislike about Fathom?** Subscription options for the mobile app. **What problems is Fathom solving and how is that benefiting you?** My main benefit is saving time and maintaining focus. I can concentrate on the discussion instead of multitasking, and afterwards, I have a clear record to review or share. It also makes follow-up easier because decisions and next steps are already documented. ### 29. Intuitive, Flexible, and Essential - A Productivity Game-Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Anush M. | Co-Founder and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Fathom?** I really enjoy the user interface; it's incredibly easy to use and has made me much more productive. What I appreciate most is the flexibility, it lets you choose how you want your summaries, and you can connect it with your project management tools to get an instant action plan. At this point, there are only two tools I can't imagine not using: Fathom and ChatGBT. **What do you dislike about Fathom?** Well, truly nothing, I love all the features. **What problems is Fathom solving and how is that benefiting you?** I don’t take notes during calls because I can focus entirely on speaking and listening. As a non-native speaker, there are times when I might not catch certain words that clients use. Now, I can simply revisit the recording and read the transcripts, so I don’t have to double-check with someone else. ### 30. The most effortless, sales calls assistant on autopilot **Rating:** 5.0/5.0 stars **Reviewed by:** Bruno P. | Founder, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2026 **What do you like best about Fathom?** It's as simple as it can be for use. The least amount of effort needed from me (almost none), and it does everything for me that I need on autopilot for every single call. **What do you dislike about Fathom?** I can't think of anything really. it's that simple and useful **What problems is Fathom solving and how is that benefiting you?** saves me lots of time, thinking and gives me all the info I need from any call I ever have at the palm of my hand. ### 31. Tested multiple Note Takers. Fathom is absolutely the best **Rating:** 5.0/5.0 stars **Reviewed by:** David S. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2025 **What do you like best about Fathom?** It gives you the most accurate summary. Comparing to Zoom's summary, which is terrible, Fathom exactly gives you what happened on the meetings. The platform is easy to use and they are actively working on features, like Slack connection and stuff. Customer support went above and beyond answering my query. Since I started to use Fathom, 3 months ago, they have made so much improvement and multiple new features. I use it on all of my meetings. I love that you can just jump on every part of the video if you click on a summary, a question or any other copy and only listen and see that part of the video. **What do you dislike about Fathom?** Implementation could be easier a bit, but it's good enough. **What problems is Fathom solving and how is that benefiting you?** It provides the best note taking summary and amazing features for keeping your conversation and the follow-ups in a good hand. ### 32. A good AI notetaker option for productive meetings **Rating:** 4.0/5.0 stars **Reviewed by:** Ravi B. | Sr. Business Development Executive, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Fathom?** Fathom captures, summarizes, and organizes meeting notes very well. I can focus on my discussions with clients and have productive meetings, as it takes notes automatically. **What do you dislike about Fathom?** It takes a bit of time to get used to all the features other than that, it is a very good tool and the best amongst the others that I have used so far. **What problems is Fathom solving and how is that benefiting you?** Before using Fathom, I was using other AI notetakers, but those were not working properly, so I was taking notes manually. I often missed key points in meetings because I was too busy taking notes manually. Now I'm using Fathom, and it records and summarizes everything for me, so I can actually focus on the discussions with clients. ### 33. Amazing new product **Rating:** 5.0/5.0 stars **Reviewed by:** Michalis S. | Co-Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2025 **What do you like best about Fathom?** Fathom is the only AI enabled note taking tool that actually can understand Greek properly as well. As our business is located in Cyprus, we have meetings both in English and Greek and we couldn't find a tool to help us with note taking, until we found Fathom! I also adore the fact that I can connect it to Hubspot and automatically all the relevant potential customer deals, contacts and relevant tasks are added with no extra hassle. Fathom is also extremely easy to use and implement based on our company's specific privacy and security rules. Finally I found it very easy to connect to all my meeting tools, but especially the integration with Google meet is awesome and very helpful. Fathom's support team was readily available when needed and they helped me get started very quickly. I use Fathom in all my external meetings now (multiple meetings a day) and I found it to be an excellent helper! **What do you dislike about Fathom?** I didn't find any major setbacks of using Fathom currently. **What problems is Fathom solving and how is that benefiting you?** Fathom provides an awesome tool that understands all the languages used in our meetings, but also helps immensely with our sales efforts, as it updates Hubspot automatically and assigns the relevant tasks needed. ### 34. The BEST AI Meeting Companion **Rating:** 5.0/5.0 stars **Reviewed by:** Lakshmi Sai Sreeram V. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Fathom?** The AI summary generation and creation of action items is very advanced and accurate and extremely helpful. It is extremely easy to integrate and use. The customer support is very responsive, quick and very helpful. I used it almost 3 times a day and 5 days a week, and this tool is absolutely mind blowing. Anyone can easily use it, and gain from it's advanced functionalities. It is extremely efficient and precise. And it is as easy and natural as walking to implement it in daily life. It also automatically shares the recordings and everything with the participants. **What do you dislike about Fathom?** To be honest, there is nothing that i dislike about Fathom, except that people don't know about this amazing tool and they should use this more **What problems is Fathom solving and how is that benefiting you?** It helps me in generating action items directly after the meet, which helps me very much and decreases my workload. It also generates a proper precise crisp summary which lets me go through it and not listen to the meeting again. It's recording feature is also very helpful as we can recollect whatever we missed ### 35. Super convenient and easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Fabian D. | IT Auditor, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Fathom?** I really appreciate how fast and efficient Fathom is. Using the desktop app, I can launch meetings and begin recording with a single click, which is incredibly convenient. I also like how quickly I receive summaries after each call. It truly makes my life easier. **What do you dislike about Fathom?** When I start a meeting, I need to allow Fathom to join. In my current role, I have to ask the client for permission before letting the AI notetaker enter the call. However, while Fathom is waiting to join, it repeatedly leaves and re-enters the waiting lobby, which can be disruptive. **What problems is Fathom solving and how is that benefiting you?** As an IT auditor, I often interact with clients and ask numerous questions to fully understand their needs. Fathom helps by capturing all the essential information during these conversations, which really makes my job much easier. ### 36. Effortless to Use with Fast Summaries and Seamless Video Sharing **Rating:** 5.0/5.0 stars **Reviewed by:** Brian K. | Director of Solutions, Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2026 **What do you like best about Fathom?** Ease of use, quick turn around for summary emails and video recording to participants. Implementation was a breeze. The customer support is fantastic! The integration with our CRM and e-mail is awesome! Use it with almost every meeting that we have. **What do you dislike about Fathom?** I wish the meeting would join without having to manually start it. **What problems is Fathom solving and how is that benefiting you?** Fathom is giving us the ability to be 100% in the moment with our prospects and clients. The "next step" reminds the users what is required to make sure the process is smooth and easy to use. ### 37. Brilliant Meeting Summaries and Action Points That Keep Discussions Focused **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew C. | Technical Director, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2026 **What do you like best about Fathom?** The way Fathom summarises the meeting, identifies action points and focuses on items that are relevant to the meeting and not the idle chit chat that can occur is brilliant. **What do you dislike about Fathom?** The ONLY downside, is that on occasion the Fathom app doesn't load automatically and I have to force it into the meeting. **What problems is Fathom solving and how is that benefiting you?** Fathom saves me hours of time in writing up meeting minutes and distributing them. ### 38. Clean, Professional Dashboards with Solid Accounting Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Aubrey M. | Business Administration | Valuation Specialist, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2026 **What do you like best about Fathom?** We really liked Fathom overall. The platform looks very clean and professional, and the dashboards are easy to understand once you’re in them. The integrations were solid, especially with our accounting systems, and it did a good job presenting financial data in a way that looked polished and client-ready. **What do you dislike about Fathom?** The biggest downside for us was the cost compared to actual usage. As our pricing increased, we found that many of our dentists weren’t using the software enough to justify the expense. **What problems is Fathom solving and how is that benefiting you?** Fathom helped with high-level financial reporting and creating summaries. It’s helpful for practices or teams that want more visual financial insights without digging directly into accounting software. For users who consistently engage with financial dashboards, it can be very effective. ### 39. Seamless Meeting Admin with Great Note-Taking and Automations **Rating:** 5.0/5.0 stars **Reviewed by:** Yeneba S. | Sr Executive Resume Writer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Fathom?** The note-taking feature and automations make my meeting admin seamless and effortless! **What do you dislike about Fathom?** I don't have anything to share at this time. **What problems is Fathom solving and how is that benefiting you?** I don't have to worry about cohesive note-taking, and I can recall notes easily from the transcript or by watching the videos. ### 40. Awesome Zoom Integration and a Showstopping Notetaker **Rating:** 5.0/5.0 stars **Reviewed by:** Marlene L. | Client Success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2026 **What do you like best about Fathom?** Being able to share a video and connect to my Zoom account is awesome, but the notetaker is the real showstopper. I absolutely love it. **What do you dislike about Fathom?** The notetaker could be a little more accurate overall. **What problems is Fathom solving and how is that benefiting you?** It saves me time. I can quickly check the transcript or the key takeaways without having to watch the entire video. ### 41. Fathom: Hands-Down the Best—Simple, Flawless, and Reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff L. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Fathom?** I have used several others before Fathom. I found that Fathom was hands the best and simple to use. It has work flawlessly. **What do you dislike about Fathom?** I have been using it for some time and I have not experience any issues or problems. How times can we say that these days! **What problems is Fathom solving and how is that benefiting you?** being able to record training calls, sales calls and then I am able to go back and evaluate all the sales calls together. It picks up on things that I miss and has helped me close more business ### 42. Redefining How Meetings Are Captured and Reviewed **Rating:** 5.0/5.0 stars **Reviewed by:** Guardian Angel G. | Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2025 **What do you like best about Fathom?** I would like to give a commendation to Fathom for the exceptional quality of their app. One of the features I truly appreciate is the accuracy it brings to meeting discussions. Not only does it provide a clear and precise recap, but it also delivers the meeting recording almost instantly after the session ends—which is incredibly convenient. The clarity of the recordings is outstanding, making it easy to revisit conversations without missing important details. What impresses me even more is the addition of timestamps on specific parts of the meeting. This thoughtful feature allows me to quickly navigate to key discussion points, saving valuable time and ensuring I never lose track of critical information. Overall, Fathom has elevated the way meetings are documented and reviewed. It’s not just a tool—it’s a game-changer for productivity and collaboration. **What do you dislike about Fathom?** I'm not sure maybe I'm doing it wrong, but I'm hoping that my attendees will get the recap and recording right away. I'm sure this feature is already available but I'm not sure how to do it yet. So, it's a me problem. Hehe **What problems is Fathom solving and how is that benefiting you?** Fathom is solving the common problems that come with meetings—missing key points, struggling to take accurate notes, and spending too much time reviewing entire recordings just to find one important detail. With Fathom, these challenges are completely eliminated. The app provides instant recaps and recordings, which means I don’t have to worry about manually taking notes or forgetting important parts of the discussion. The clarity of the recordings ensures that nothing gets lost in translation, and the timestamps allow me to quickly revisit specific moments without wasting time scrolling through an entire meeting. For me, the biggest benefit is the accuracy and efficiency it brings. I can focus fully on the conversation instead of multitasking with note-taking, and I have complete confidence that I’ll have a reliable record to go back to. It saves me time, reduces stress, and makes collaboration much smoother. ### 43. Impressive Call Summaries with Clear Action Points—Handles Acronyms and Accents Well **Rating:** 5.0/5.0 stars **Reviewed by:** Richard B. | Pension Trustee, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Fathom?** I am very impressed by the summary of discussion and action points that it provides at the end of each call. It deals with industry acronyms and differing accents very well. It is easy to set up and use on video calls. **What do you dislike about Fathom?** I have not encountered anything I dislike about Fathom. **What problems is Fathom solving and how is that benefiting you?** Fathom enables me to attend online meetings and concentrate on what I, and others are saying without having to pause to make notes. It's a very valuable tool. ### 44. Accurate Note-Taking That Makes Meetings More Productive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Fathom?** Having the confidence of a good note taker that I know will be accurate allows me to focus on the task at hand. This had made meetings more productive and avoids any confusion down the line **What do you dislike about Fathom?** Sometimes having trouble with the auto-join or if someone else has set up the meeting but now isn't attending it won't let the note taker join **What problems is Fathom solving and how is that benefiting you?** Meetings without Fathom often left next steps up to interpretation, that doesn't happen now. Meetings have reduced in time as we don't have to wait for someone to note a key topic, we just know it's being noted so we can focus on resolving issues or planning next steps. ### 45. Simple, Spot-On Summaries and Action Points **Rating:** 5.0/5.0 stars **Reviewed by:** Jan Jakob W. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2026 **What do you like best about Fathom?** It functions very simple - summaries and action points are on point and useful. We are in an onboarding phase but plan to rollout it to all operations **What do you dislike about Fathom?** Mh…not sure - so far I am fine. Can give more feedback maybe later. **What problems is Fathom solving and how is that benefiting you?** Just knowing what was discussed and easily find it in my inbox for future purposes ### 46. Effortless Meeting Summaries and Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Carson C. | Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2025 **What do you like best about Fathom?** It's super easy to use and implement, the playback videos are super helpful along with the transcripts & getting summaries of meetings. Hugely beneficial in staying up to date with relevant information, especially with action items from meetings. I use Fathom for nearly every meeting as it can integrate between my microsoft and google meet meetings. **What do you dislike about Fathom?** I don't think it's a bug for Fathom, but sometimes microsoft teams meetings connecting to Zoom have a bit of a hard time starting. But I think that's on microsoft, not Fathom. I like everything about Fathom currently. **What problems is Fathom solving and how is that benefiting you?** Being able to copy transcripts over and get action items post meetings is incredibly useful and helpful as I'm a Product Manager for a tech consulting firm. ### 47. Gamechanger For my Time Mgmt **Rating:** 5.0/5.0 stars **Reviewed by:** Courtney J. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2025 **What do you like best about Fathom?** My first experience w/ Fathom was receiving a recording from someone else in a meeting using Fathom. I thought to myself, "..notetaker?? It can't be that accurate." What blew my mind after easily signing up, downloading the application and extension, and allowing Fathom into my first meeting was the absolute accuracy of notes PLUS action items offered with the recording. I don't attend a meeting anymore without it. Super easy to use and integrate into Zoom or Meet. Love Fathom, it catches action items I don't even remember giving. Thanks Fathom! **What do you dislike about Fathom?** I haven't run into any downsides or complications yet. **What problems is Fathom solving and how is that benefiting you?** I can spend time actually engaged in the meeting rather than taking notes, or having to remember a list of things for each employee that needs to be done. I can refer back to recordings and transcripts for training, ideas, etc. ### 48. Perfect Meeting Summaries with Clear Notes & Action Items **Rating:** 5.0/5.0 stars **Reviewed by:** Pritish B. | Lead Frontend Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Fathom?** it summarizes the meeting really well. Meeting notes and action items are so nicely driven. They have a really good support system to ask doubt. Integration is quick and smooth implementation too. It's really simple to use just login and done!! meeting notes all over. I use it almost in all my meetings as a summarizer **What do you dislike about Fathom?** Nothing as such of now they can give some more free credits LOL. Rest everything they do is perfect **What problems is Fathom solving and how is that benefiting you?** Meeting summary and Action Items creation with recording and everything ### 49. Easy to integrate notetaker, great recorded ouput and interactive transcript. **Rating:** 5.0/5.0 stars **Reviewed by:** Andi E. | Designer and developer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Fathom?** I really like being able to click the transcript to jump to a given point in the video - invaluable to revisit points that have been covered, or to send somebody to a specific section. Easy to add to integrate with Google Meet and Zoom, I've had no need to contact customer support. Generous free tier, and I use it for every meeting. **What do you dislike about Fathom?** It joins meetings as another attendee, just a bit intrusive. The UI for restarting recording after pausing could be more obvious (I have clients who have struggled with this). **What problems is Fathom solving and how is that benefiting you?** Perfect for taking meeting notes. The ability to click transcript sections and jump to that part of the recording is the best feature for me and the teams I've collaborated with. ### 50. Fathom Feels Like Magic—An Incredibly Useful AI Note Taker **Rating:** 5.0/5.0 stars **Reviewed by:** Simeon H. | Agile Delivery Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Fathom?** I have tried a few different ai note takers and keep coming back to fathom - it’s like magic! Such a useful product! **What do you dislike about Fathom?** Not sure it contacts my attendee and wish I could hide the video to give the text more space but these are small issues **What problems is Fathom solving and how is that benefiting you?** I never remember what I discuss on a call, I don’t use the other features but it just works so well. ## Fathom Discussions - [How do I show it is recording during live Zooms?](https://www.g2.com/discussions/how-do-i-show-it-is-recording-during-live-zooms) - 9 comments, 1 upvote - [View Fathom pricing details and edition comparison](https://www.g2.com/products/fathom-video/reviews?page=271§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+17%3A38%3A55+-0500&secure%5Bsession_id%5D=21d851ed-9752-480b-849f-13636275e678&secure%5Btoken%5D=b3327a49c3d0c04edfe1afa067e4ee081541d047ca226df2562cf3c121f4cc02&format=llm_user) ## Fathom Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 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