
We switched from Otter.ai to Fathom and immediately saw the difference. The call summaries are smarter, the action items are more accurate, and the ability to tag key moments in real time is incredibly useful. We use Google Meet, so having full video recordings (not just screenshots) is a huge upgrade.
What really sets Fathom apart is how well it understands the conversation—not just transcribes it. The ability to chat with a meeting transcript to find exact quotes or context later is a game-changer. We now use it for every meeting. No time limits, no stress.
If you rely on detailed notes and need to follow up effectively, this is the tool to beat. Review collected by and hosted on G2.com.
We knew going in that we’d be giving up two features we had with our previous tool: the ability to upload pre-recorded audio and a mobile app for capturing in-person meetings. While those features aren’t available in Fathom yet, we’ve heard they’re on the roadmap. Honestly, the value we got during the free trial—especially in terms of smarter summaries and actionable follow-ups—far outweighed the temporary loss of those features. Review collected by and hosted on G2.com.






