# Fathom vs Gong Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Gong excels in providing seamless user experiences, particularly highlighting its **AI call summaries** that save users significant time and deliver valuable insights with minimal effort. Users appreciate the platform's ability to enhance forecast accuracy and coaching capabilities.
- **Users say** Fathom stands out for its automatic meeting transcription and summarization features, which eliminate the need for manual note-taking. Reviewers love how it captures key discussion points and action items, ensuring that nothing important is overlooked during meetings.
- **According to verified reviews** , Gong has a higher overall satisfaction score, reflecting its strong performance in conversation intelligence and sales coaching. Users frequently mention the platform's effectiveness in providing actionable insights that drive sales success.
- **Reviewers mention** that Fathom's integration capabilities are impressive, allowing it to work seamlessly with various services. This flexibility is particularly appreciated by users who need to add it to ongoing meetings or impromptu calls, enhancing its usability in dynamic environments.
- **G2 reviewers highlight** that while Gong has a robust feature set, some users find it challenging to configure for specific workflows. This can lead to a steeper learning curve compared to Fathom, which is noted for its intuitive setup and ease of use.
- **Users report** that both platforms offer strong support, but Fathom receives slightly higher marks for its customer service quality. Reviewers appreciate the responsiveness and helpfulness of Fathom's support team, which can be crucial for users needing assistance during implementation.



| | Fathom | Gong | 
|---|---|---|
| **Star Rating** | 5.0 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 6,868 | 6,662 | 
| **Largest Market Segment** | Small-Business (78.3% of reviews) | Mid-Market (69.4% of reviews) | 
| **Entry Level Price** | Free | No pricing available | 

---
## Top Pros & Cons

### Fathom

Pros:
- AI Summary (1501 reviews)
- Accuracy (1444 reviews)

Cons:
- Meeting Management (415 reviews)
- Recording Issues (342 reviews)

### Gong

Pros:
- Helpful (301 reviews)
- Ease of Use (240 reviews)

Cons:
- Call Issues (119 reviews)
- Recording Issues (77 reviews)

---
## Ratings Comparison
| Rating | Fathom | Gong | 
|---|---|---|
  | **Meets Requirements** | 9.6 (6380 reviews) | 9.4 (5091 reviews) | 
  | **Ease of Use** | 9.7 (6518 reviews) | 9.3 (5153 reviews) | 
  | **Ease of Setup** | 9.6 (5169 reviews) | 9.1 (1351 reviews) | 
  | **Ease of Admin** | 9.6 (1930 reviews) | 9.1 (777 reviews) | 
  | **Quality of Support** | 9.7 (4817 reviews) | 9.2 (3613 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.7 (1863 reviews) | 9.3 (779 reviews) | 
  | **Product Direction (% positive)** | 9.8 (6386 reviews) | 9.0 (4752 reviews) | 

---
## Pricing

### Fathom

#### Entry-Level Pricing

Plan: Forever Free

Price: Free

Description: Enjoy the #1 rated AI Meeting Assistant for free forever. 

Key Features:
- Unlimited transcripts, recording, and AI summaries
- Unlimited meeting clips, playlists, and recording search
- Slack & CRM integrations to automate post-meeting updates

[Browse all 3 editions](https://www.g2.com/products/fathom-video/pricing)

#### Free Trial

Yes

### Gong

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.1/10 | 788 |
| **Gong** | 8.1/10 | 397 |

#### Lead Facilitation

| Feature | Fathom | Gong | 
|---|---|---|
| **Customer-facing Chatbot** | Feature Not Available | 7.1 (347 reviews) | 
| **Lead Qualification** | Feature Not Available | 7.3 (341 reviews) | 
| **Lead Follow-up** | Feature Not Available | 7.6 (347 reviews) | 
| **Meeting Scheduling ** | Feature Not Available | 7.6 (346 reviews) | 

#### Organization

| Feature | Fathom | Gong | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Feature Not Available | 8.3 (350 reviews) | 
| **Data Entry** | 9.2 (673 reviews) | 8.3 (346 reviews) | 
| **Integrations / APIs** | 8.9 (669 reviews) | 8.3 (344 reviews) | 

#### Performance Analysis

| Feature | Fathom | Gong | 
|---|---|---|
| **Coaching ** | 8.5 (195 reviews) | 8.5 (347 reviews) | 
| **Peformance Tracking** | Feature Not Available | 8.6 (352 reviews) | 

#### Sales Analysis

| Feature | Fathom | Gong | 
|---|---|---|
| **ROI Forecasting ** | Feature Not Available | 7.7 (330 reviews) | 
| **Sales Forecasting ** | Feature Not Available | 7.9 (336 reviews) | 

#### Generative AI

| Feature | Fathom | Gong | 
|---|---|---|
| **AI Text Generation** | 8.8 (125 reviews) | 8.6 (286 reviews) | 
| **AI Text Summarization** | 9.6 (633 reviews) | 8.9 (294 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Fathom | Gong | 
|---|---|---|
| **Autonomous Task Execution** | 9.1 (60 reviews) | 8.1 (53 reviews) | 
| **Multi-step Planning** | Feature Not Available | 7.9 (52 reviews) | 
| **Cross-system Integration** | 9.0 (57 reviews) | 8.3 (56 reviews) | 
| **Adaptive Learning** | Feature Not Available | 8.3 (53 reviews) | 
| **Natural Language Interaction** | 9.2 (59 reviews) | 8.2 (52 reviews) | 
| **Proactive Assistance** | Feature Not Available | 8.2 (53 reviews) | 
| **Decision Making** | Feature Not Available | 8.1 (53 reviews) | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | N/A | N/A |
| **Gong** | 8.0/10 | 141 |

#### Integrated Workflows

| Feature | Fathom | Gong | 
|---|---|---|
| **Task Management** | Not enough data | 7.9 (106 reviews) | 
| **Email Tracking/Automation** | Not enough data | 8.0 (112 reviews) | 
| **Calls and Voice** | Not enough data | 8.4 (110 reviews) | 
| **Other Outreach Options ** | Not enough data | 7.3 (98 reviews) | 
| **CRM Integration** | Not enough data | 8.5 (111 reviews) | 
| **Calendar** | Not enough data | 8.4 (104 reviews) | 
| **Shared Records** | Not enough data | 8.5 (100 reviews) | 

#### Repeatability and Reportability

| Feature | Fathom | Gong | 
|---|---|---|
| **Content Management** | Not enough data | 8.3 (102 reviews) | 
| **Workflow Management** | Not enough data | 8.1 (103 reviews) | 
| **Workflow Performance** | Not enough data | 8.0 (100 reviews) | 
| **Sales Coaching and Insights** | Not enough data | 8.5 (117 reviews) | 
| **Gamification** | Not enough data | 7.3 (97 reviews) | 

#### AI and Automation

| Feature | Fathom | Gong | 
|---|---|---|
| **Lead Prioritization** | Not enough data | 7.8 (91 reviews) | 
| **Lead Scoring** | Not enough data | 7.7 (88 reviews) | 
| **Best Time of Day Scheduling** | Not enough data | 7.4 (88 reviews) | 
| **Buyer Intelligence** | Not enough data | 7.6 (87 reviews) | 
| **Machine Learning** | Not enough data | 8.0 (88 reviews) | 

#### Generative AI

| Feature | Fathom | Gong | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.2 (95 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Fathom | Gong | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.1 (49 reviews) | 
| **Multi-step Planning** | Not enough data | 8.0 (48 reviews) | 
| **Cross-system Integration** | Not enough data | 8.2 (50 reviews) | 
| **Adaptive Learning** | Not enough data | 8.2 (48 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (50 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (47 reviews) | 
| **Decision Making** | Not enough data | 8.3 (50 reviews) | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.2/10 | 2490 |
| **Gong** | 8.4/10 | 2988 |

#### Call Analytics

| Feature | Fathom | Gong | 
|---|---|---|
| **Call Recording** | 9.7 (2222 reviews) | 9.6 (2801 reviews) ✓ Verified | 
| **Machine Learning** | 9.1 (1794 reviews) | 8.8 (2485 reviews) ✓ Verified | 
| **Call Analysis** | 9.3 (1919 reviews) | 9.1 (2709 reviews) ✓ Verified | 
| **Lead Qualification** | Feature Not Available | 8.3 (1794 reviews) ✓ Verified | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Fathom | Gong | 
|---|---|---|
| **Customer Scoring** | Feature Not Available | 8.6 (1872 reviews) ✓ Verified | 
| **Speech-to-Text** | 9.3 (2112 reviews) | 8.3 (2548 reviews) ✓ Verified | 
| **Sentiment Analysis** | 9.8 (7 reviews) | 8.5 (9 reviews) | 

#### Generative AI

| Feature | Fathom | Gong | 
|---|---|---|
| **AI Text Summarization** | 9.5 (1870 reviews) | 8.8 (702 reviews) | 

#### Agentic AI - Conversation Intelligence

| Feature | Fathom | Gong | 
|---|---|---|
| **Autonomous Task Execution** | 9.0 (517 reviews) | 8.0 (134 reviews) | 
| **Multi-step Planning** | 9.0 (499 reviews) | 8.0 (134 reviews) | 
| **Cross-system Integration** | 9.0 (565 reviews) | 8.1 (144 reviews) | 
| **Adaptive Learning** | 9.1 (482 reviews) | 8.0 (135 reviews) | 
| **Natural Language Interaction** | 9.1 (506 reviews) | 8.2 (136 reviews) | 
| **Proactive Assistance** | 8.9 (485 reviews) | 8.1 (135 reviews) | 
| **Decision Making** | 8.8 (468 reviews) | 7.9 (134 reviews) | 

### Video CMS

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.1/10 | 481 |
| **Gong** | N/A | N/A |

#### Customization

| Feature | Fathom | Gong | 
|---|---|---|
| **Branding** | Feature Not Available | Not enough data | 
| **Customizable Thumbnails** | Feature Not Available | Not enough data | 
| **Custom Metadata** | Feature Not Available | Not enough data | 
| **Annotations** | 8.8 (447 reviews) | Not enough data | 

#### Organization

| Feature | Fathom | Gong | 
|---|---|---|
| **Availability Scheduling** | Feature Not Available | Not enough data | 
| **Workflows** | Feature Not Available | Not enough data | 
| **Playlists** | 8.5 (445 reviews) | Not enough data | 
| **Deep Search** | 8.9 (445 reviews) | Not enough data | 
| **Analytics** | Feature Not Available | Not enough data | 
| **Permissions** | 8.9 (442 reviews) | Not enough data | 

#### Agentic AI - Video CMS

| Feature | Fathom | Gong | 
|---|---|---|
| **Autonomous Task Execution** | 9.2 (61 reviews) | Not enough data | 
| **Cross-system Integration** | 9.2 (62 reviews) | Not enough data | 
| **Adaptive Learning** | 9.3 (61 reviews) | Not enough data | 
| **Proactive Assistance** | 9.3 (62 reviews) | Not enough data | 

### Transcription

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.1/10 | 2880 |
| **Gong** | N/A | N/A |

#### Voice

| Feature | Fathom | Gong | 
|---|---|---|
| **Dictation** | 9.0 (2540 reviews) | Not enough data | 
| **Accuracy** | 9.0 (2803 reviews) | Not enough data | 

#### Transcription

| Feature | Fathom | Gong | 
|---|---|---|
| **Speaker Identification** | 9.1 (2745 reviews) | Not enough data | 
| **Timecode Management** | 9.4 (2577 reviews) | Not enough data | 
| **Closed Captioning** | Feature Not Available | Not enough data | 
| **Custom Dictionary** | Feature Not Available | Not enough data | 

#### Editing

| Feature | Fathom | Gong | 
|---|---|---|
| **Collaboration** | 9.2 (2395 reviews) | Not enough data | 
| **Spell Check and Punctuation** | Feature Not Available | Not enough data | 
| **Text Editing** | Feature Not Available | Not enough data | 
| **Translation** | Feature Not Available | Not enough data | 

#### Integration

| Feature | Fathom | Gong | 
|---|---|---|
| **Data Security** | 9.1 (2240 reviews) | Not enough data | 
| **API** | Feature Not Available | Not enough data | 
| **Voice Files** | Feature Not Available | Not enough data | 
| **Live Captioning** | Feature Not Available | Not enough data | 
| **Integrates With Existing Applications** | 9.2 (2504 reviews) | Not enough data | 

#### Agentic AI - Transcription

| Feature | Fathom | Gong | 
|---|---|---|
| **Autonomous Task Execution** | 9.1 (323 reviews) | Not enough data | 
| **Cross-system Integration** | 9.1 (320 reviews) | Not enough data | 
| **Decision Making** | 9.1 (314 reviews) | Not enough data | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | N/A | N/A |
| **Gong** | 8.2/10 | 489 |

#### Revenue Sourcing and Forecasting

| Feature | Fathom | Gong | 
|---|---|---|
| **Revenue History** | Not enough data | Feature Not Available | 
| **Pipeline Management** | Not enough data | 8.6 (377 reviews) | 
| **Dashboard Analytics** | Not enough data | 8.6 (407 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.2 (347 reviews) | 
| **Data Segmentation** | Not enough data | 8.4 (355 reviews) | 
| **Predictive Forecasting** | Not enough data | 8.0 (249 reviews) | 
| **Revenue Operations Cadence** | Not enough data | 8.1 (245 reviews) | 

#### CRM Data Enrichment

| Feature | Fathom | Gong | 
|---|---|---|
| **Calendar Sync** | Not enough data | 9.0 (401 reviews) | 
| **Email Activity Capture** | Not enough data | 8.8 (388 reviews) | 
| **Conversation Intelligence** | Not enough data | 9.1 (423 reviews) | 
| **Marketing Leads** | Not enough data | Feature Not Available | 
| **Contact Capture** | Not enough data | 8.6 (253 reviews) | 

#### Account Management

| Feature | Fathom | Gong | 
|---|---|---|
| **Nonengaged Accounts** | Not enough data | 8.1 (324 reviews) | 
| **Account optimization** | Not enough data | 8.2 (339 reviews) | 
| **Historical Patterns** | Not enough data | 8.3 (349 reviews) | 
| **Rep Performance** | Not enough data | 8.6 (370 reviews) | 
| **Account Engagement** | Not enough data | 8.5 (259 reviews) | 
| **Historical Win/Loss Patterns** | Not enough data | 8.1 (240 reviews) | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Fathom | Gong | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (40 reviews) | 
| **Cross-system Integration** | Not enough data | 8.0 (41 reviews) | 
| **Adaptive Learning** | Not enough data | 7.6 (39 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (37 reviews) | 
| **Decision Making** | Not enough data | 7.4 (39 reviews) | 

### AI Meeting Assistants

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.3/10 | 3297 |
| **Gong** | N/A | N/A |

#### Meeting Prep - AI Meeting Assistants

| Feature | Fathom | Gong | 
|---|---|---|
| **Agenda Management** | Feature Not Available | Not enough data | 
| **Virtual Meeting Hosting** | Feature Not Available | Not enough data | 
| **Automated Scheduling** | Feature Not Available | Not enough data | 

#### Meeting Automation - AI Meeting Assistants

| Feature | Fathom | Gong | 
|---|---|---|
| **Automated Note-Taking** | 9.7 (3254 reviews) | Not enough data | 
| **Voice Recognition** | 9.3 (3170 reviews) | Not enough data | 
| **Action Item Tracking** | 9.4 (3200 reviews) | Not enough data | 

#### Meeting Insights - AI Meeting Assistants

| Feature | Fathom | Gong | 
|---|---|---|
| **Sentiment Analysis** | Feature Not Available | Not enough data | 
| **Personalization** | Feature Not Available | Not enough data | 
| **Smart Summaries** | 9.6 (3203 reviews) | Not enough data | 

#### Accessibility - AI Meeting Assistants

| Feature | Fathom | Gong | 
|---|---|---|
| **Language Translation** | Feature Not Available | Not enough data | 
| **Real-Time Transcription** | Feature Not Available | Not enough data | 
| **Accessibility Guidelines Compliance** | Feature Not Available | Not enough data | 

#### Agentic AI - AI Meeting Assistants

| Feature | Fathom | Gong | 
|---|---|---|
| **Autonomous Task Execution** | 9.0 (279 reviews) | Not enough data | 
| **Multi-step Planning** | 8.8 (283 reviews) | Not enough data | 
| **Cross-system Integration** | 9.0 (278 reviews) | Not enough data | 
| **Decision Making** | 8.9 (279 reviews) | Not enough data | 

#### Meeting Capture & Retention - AI Meeting Assistants

| Feature | Fathom | Gong | 
|---|---|---|
| **Bot Presence** | 8.9 (6 reviews) | Not enough data | 
| **Meeting Moments Management** | 9.7 (13 reviews) | Not enough data | 
| **Audio or Video Recording** | 9.8 (18 reviews) | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | N/A | N/A |
| **Gong** | 8.5/10 | 1020 |

#### Agentic AI - Sales Analytics

| Feature | Fathom | Gong | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.3 (57 reviews) | 
| **Cross-system Integration** | Not enough data | 8.4 (57 reviews) | 
| **Adaptive Learning** | Not enough data | 8.4 (59 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.6 (60 reviews) | 
| **Proactive Assistance** | Not enough data | 8.3 (59 reviews) | 

#### Data Sourcing

| Feature | Fathom | Gong | 
|---|---|---|
| **Data Sourcing** | Not enough data | 8.5 (748 reviews) | 
| **Exporting & Sharing Data** | Not enough data | 8.7 (791 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 8.5 (719 reviews) | 
| **Interactive Dashboards** | Not enough data | 8.9 (806 reviews) | 
| **Data Segmentation** | Not enough data | 8.6 (727 reviews) | 

#### Predictive Analytics

| Feature | Fathom | Gong | 
|---|---|---|
| **Lead Scoring** | Not enough data | 8.1 (723 reviews) | 
| **Opportunity Scoring** | Not enough data | 8.4 (752 reviews) | 
| **Risk Analysis** | Not enough data | 8.2 (737 reviews) | 
| **Live Forecasting** | Not enough data | 8.3 (723 reviews) | 

#### Sales Management

| Feature | Fathom | Gong | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | 8.6 (762 reviews) | 
| **Sales Gamification** | Not enough data | 8.2 (723 reviews) | 
| **Account-Based Analytics** | Not enough data | 8.7 (760 reviews) | 
| **Activity Tracking** | Not enough data | 9.0 (832 reviews) | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.1/10 | 366 |
| **Gong** | 8.8/10 | 2878 |

#### Agentic AI - Sales Coaching

| Feature | Fathom | Gong | 
|---|---|---|
| **Multi-step Planning** | 8.9 (51 reviews) | 8.1 (61 reviews) | 
| **Cross-system Integration** | 8.8 (52 reviews) | 8.5 (62 reviews) | 
| **Adaptive Learning** | 8.7 (51 reviews) | 8.3 (62 reviews) | 
| **Decision Making** | 8.9 (52 reviews) | 8.3 (60 reviews) | 

#### Training

| Feature | Fathom | Gong | 
|---|---|---|
| **Knowledge Base** | Feature Not Available | 9.0 (1968 reviews) ✓ Verified | 
| **Coaching Materials** | Feature Not Available | 9.0 (2181 reviews) ✓ Verified | 
| **Playbook Creation** | Feature Not Available | 8.6 (1527 reviews) ✓ Verified | 
| **Video Record** | 9.5 (355 reviews) | 9.2 (2218 reviews) ✓ Verified | 

#### Feedback

| Feature | Fathom | Gong | 
|---|---|---|
| **Review** | 9.4 (340 reviews) | 9.3 (2373 reviews) ✓ Verified | 
| **Scorecard** | Feature Not Available | 9.0 (1853 reviews) ✓ Verified | 
| **Coaching Card** | Feature Not Available | 9.0 (1894 reviews) ✓ Verified | 
| **Leaderboard** | Feature Not Available | 8.8 (1604 reviews) ✓ Verified | 
| **Real-Time Updates** | Feature Not Available | 8.9 (1790 reviews) ✓ Verified | 
| **Notifications** | Feature Not Available | 8.9 (1877 reviews) ✓ Verified | 

#### Generative AI

| Feature | Fathom | Gong | 
|---|---|---|
| **AI Text Summarization** | 9.6 (317 reviews) | 8.9 (389 reviews) | 

### Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.2/10 | 331 |
| **Gong** | N/A | N/A |

#### Agentic AI - Note-Taking Software

| Feature | Fathom | Gong | 
|---|---|---|
| **Autonomous Task Execution** | 9.2 (328 reviews) | Not enough data | 

### AI Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.4/10 | 676 |
| **Gong** | N/A | N/A |

#### Action Item Detection - AI Note-taking Software

| Feature | Fathom | Gong | 
|---|---|---|
| **Action Item extraction** | 9.6 (576 reviews) | Not enough data | 
| **Summary Generation** | 9.7 (605 reviews) | Not enough data | 

#### Automatic Transcription - AI Note-taking Software

| Feature | Fathom | Gong | 
|---|---|---|
| **Speech-to-text Transcription** | 9.6 (566 reviews) | Not enough data | 

#### Collaboration & Sharing - AI Note-taking Software

| Feature | Fathom | Gong | 
|---|---|---|
| **Team-based Access** | 9.4 (505 reviews) | Not enough data | 

#### Language & Accent Support - AI Note-taking Software

| Feature | Fathom | Gong | 
|---|---|---|
| **Multi-Language and Accent Support** | 9.1 (500 reviews) | Not enough data | 

#### Multi-Platform Integration - AI Note-taking Software

| Feature | Fathom | Gong | 
|---|---|---|
| **Integrations** | 9.2 (512 reviews) | Not enough data | 

#### Privacy & Security Controls - AI Note-taking Software

| Feature | Fathom | Gong | 
|---|---|---|
| **Access Control** | 9.2 (468 reviews) | Not enough data | 

#### Searchable Note Archives - AI Note-taking Software

| Feature | Fathom | Gong | 
|---|---|---|
| **Semantic Search** | 9.4 (491 reviews) | Not enough data | 

#### Speaker Identification - AI Note-taking Software

| Feature | Fathom | Gong | 
|---|---|---|
| **Speaker Recognition** | 9.4 (519 reviews) | Not enough data | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | N/A | N/A |
| **Gong** | 9.3/10 | 72 |

#### Agentic AI - Revenue AI Platforms

| Feature | Fathom | Gong | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | 8.8 (19 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Fathom | Gong | 
|---|---|---|
| **Conversation Intelligence** | Not enough data | 9.8 (48 reviews) | 
| **Predictive Forecasting** | Not enough data | 8.0 (9 reviews) | 
| **CRM Data Enrichment** | Not enough data | 8.8 (7 reviews) | 
| **Actionable Insights** | Not enough data | 9.7 (36 reviews) | 
| **Risk Flagging** | Not enough data | 10.0 (6 reviews) | 
| **Workflow Orchestration** | Not enough data | 9.2 (6 reviews) | 
| **Sales Coaching** | Not enough data | 9.6 (27 reviews) | 
| **Pipeline & Deal Management** | Not enough data | 9.6 (12 reviews) | 
| **Customer Data Capture** | Not enough data | 9.4 (34 reviews) | 

---
## Categories
**Shared Categories (3):** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching)

**Unique to Fathom (5):** [Video CMS Software](https://www.g2.com/categories/video-cms), [Note-Taking Software](https://www.g2.com/categories/note-taking-software), [Transcription Software](https://www.g2.com/categories/transcription), [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software), [AI Meeting Assistants Software](https://www.g2.com/categories/ai-meeting-assistants)

**Unique to Gong (4):** [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Fathom | Gong | 
|---|---|---|
| **Small-Business** | 78.3% | 12.9% | 
| **Mid-Market** | 19.5% | 69.4% | 
| **Enterprise** | 2.2% | 17.7% | 

### By Industry

#### Fathom

- **Marketing and Advertising:** 13.2%
- **Computer Software:** 13.1%
- **Consulting:** 10.7%
- **Information Technology and Services:** 8.7%
- **Professional Training & Coaching:** 4.5%
- **Financial Services:** 3.9%
- **Non-Profit Organization Management:** 2.6%
- **Management Consulting:** 2.6%
- **Staffing and Recruiting:** 2.0%
- **Accounting:** 1.8%
- **Other:** 36.9%

#### Gong

- **Computer Software:** 37.5%
- **Information Technology and Services:** 16.9%
- **Marketing and Advertising:** 9.0%
- **Internet:** 5.0%
- **Financial Services:** 3.2%
- **Human Resources:** 1.9%
- **Telecommunications:** 1.7%
- **Computer & Network Security:** 1.6%
- **E-Learning:** 1.4%
- **Staffing and Recruiting:** 1.3%
- **Other:** 20.5%

---
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- [MeetGeek](https://www.g2.com/products/meetgeek/reviews) — 4.6/5 stars (487 reviews)
- [Rev](https://www.g2.com/products/rev/reviews) — 4.7/5 stars (591 reviews)
- [Krisp](https://www.g2.com/products/krisp/reviews) — 4.6/5 stars (1192 reviews)
- [Loom](https://www.g2.com/products/atlassian-loom/reviews) — 4.7/5 stars (2409 reviews)

### Alternatives to Gong

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25824 reviews)
- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5605 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3571 reviews)
- [Salesken](https://www.g2.com/products/salesken/reviews) — 4.9/5 stars (396 reviews)
- [Aviso](https://www.g2.com/products/aviso/reviews) — 4.4/5 stars (968 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9665 reviews)
- [Jiminny](https://www.g2.com/products/jiminny/reviews) — 4.6/5 stars (928 reviews)
- [Backstory](https://www.g2.com/products/people-ai-backstory/reviews) — 4.5/5 stars (630 reviews)
- [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (575 reviews)

---
## Top Discussions

### Fathom

- Title: [How do I show it is recording during live Zooms?](https://www.g2.com/discussions/how-do-i-show-it-is-recording-during-live-zooms) — 9 comments, 1 upvote
  > **Top comment:** "it shows as a meeting participant"

### Gong

- Title: [What is gong software?](https://www.g2.com/discussions/what-is-gong-software) — 6 comments
  > **Top comment:** "Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This..."
- Title: [What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?](https://www.g2.com/discussions/25247-what-is-the-email-address-to-send-the-invite-to-for-a-last-minute-call-to-be-recorded-and-is-there-a-way-to-send-the-invite-via-email-not-through-the-gong-site) — 4 comments, 2 upvotes
  > **Top comment:** "Hi Bianca! You can go ahead and send the invitation to assistant@gong.io. I hope that helps!"
- Title: [Do you accept marketing ideas/suggestions? I sent one to Udi and Amit.](https://www.g2.com/discussions/do-you-accept-marketing-ideas-suggestions-i-sent-one-to-udi-and-amit) — 3 comments, 4 upvotes
  > **Top comment:** "Very high ferformer"
- Title: [How do i make Gong automatic for all my calls ?](https://www.g2.com/discussions/how-do-i-make-gong-automatic-for-all-my-calls) — 3 comments, 1 upvote
  > **Top comment:** "You can control this in configuration settings. You should not have to log into Gong for it to record. "
- Title: [How is Gong revolutionizing sales strategies with its AI-driven insights?](https://www.g2.com/discussions/gong-how-is-gong-revolutionizing-sales-strategies-with-its-ai-driven-insights) — 2 comments
  > **Top comment:** "Great! Gong is a very reliable tools to use when it comes from documentation, recordings and quality analysis. "

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/fathom-video-vs-gong)