--- title: Fathom Reviews meta_title: 'Fathom Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 7044 reviews by the users' company size, role or industry to find out how Fathom works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 7044 scale: '5' date_modified: '2026-09-20' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Fathom Reviews **Vendor:** Fathom **Category:** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) **Average Rating:** 5.0/5.0 **Total Reviews:** 7,044 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About Fathom Fathom is the #1-rated AI meeting partner that captures what matters and turns every conversation into clear, actionable outcomes. It surfaces decisions, makes every meeting searchable, and syncs insights directly into CRM and productivity tools – eliminating manual work. Named to G2’s 2026 Best Software Awards Top 100, and recognized by HubSpot as its 2025 Most Used App of the Year, Fathom is trusted by hundreds of thousands of companies worldwide to help individuals stay focused, teams stay aligned, and organizations move faster. ## Fathom Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users praise Fathom for its **incredible accuracy** in note-taking, enhancing engagement and efficiency during meetings. (1444 reviews) - Users appreciate the **helpfulness** of Fathom, enabling productive meetings with automatic note-taking and efficient task assignments. (1365 reviews) - Users appreciate the **ease of use** of Fathom, enjoying its intuitive interface and efficient navigation for productivity. (1361 reviews) - Users love the **simple setup and seamless integration** of Fathom across various meeting platforms, enhancing productivity. (1119 reviews) - Users value the **accuracy and efficiency** of Fathom's note-taking, enhancing focus during meetings and facilitating recaps. (1115 reviews) - Users appreciate the **actionable items** from Fathom, enhancing call notes and streamlining follow-ups effectively. (1002 reviews) - Time-saving (994 reviews) - Meetings (833 reviews) - Users appreciate Fathom's **intuitive note-taking and seamless integration** , enhancing productivity and simplifying meeting summaries. (828 reviews) - Automation (619 reviews) **What users dislike:** - Users face challenges with **meeting report accuracy** , along with limitations on advanced features in the free version. (415 reviews) - Users experience **recording issues** with Fathom, including inaccurate transcripts and unnecessary constant recording. (258 reviews) - Users find the **missing features** in Fathom hinder usability, particularly concerning call attribution and transcript visibility. (249 reviews) - Users express frustration with **constant recording limitations** that affect meeting setup and participation flexibility. (212 reviews) - Users report **AI inaccuracy** with Fathom, noting frequent misinterpretations of spoken communication and insufficient sales-specific features. (195 reviews) - Users express concerns about **joining issues** with Fathom, wishing for more seamless integration during meetings. (195 reviews) - Users face **call attribution issues** that hinder reporting and tracking of important call details during unscheduled meetings. (171 reviews) - Accuracy Issues (137 reviews) - Poor Summarization (114 reviews) - Inaccurate Summarization (111 reviews) ## Fathom Reviews ### 1. Clear, accurate meeting capture that saves time and sharpens follow-up **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 12, 2026 **What do you like best about Fathom?** What I like best about Fathom is how it captures meeting content automatically with high accuracy and turns it into searchable summaries and action points. It removes the burden of note-taking so I stay focused on the conversation and follow up faster with clear next steps. The transcription quality holds up even in multi-speaker calls with varied accents and the highlight and tag features make it easy to find key decisions or tasks after the call. **What do you dislike about Fathom?** What I dislike about Fathom is the occasional inaccuracy in speaker attribution. The summary and action points are useful, but when the tool assigns statements to the wrong person it slows review and requires manual correction. The search and tagging interface feels less intuitive when I need to filter by topic quickly during a busy day. Improving the accuracy of speaker labels and strengthening the filtering experience would reduce friction in post-meeting workflows. **What problems is Fathom solving and how is that benefiting you?** Fathom solves the core problem of capturing and organizing meeting content without manual effort. You get accurate transcriptions, concise summaries, and clearly isolated action items from calls. You do not spend your time taking notes, which means you listen fully, engage more, and reduce post-meeting admin. It also solves retrieval. After meetings you quickly find decisions or specific topics through search and tagged highlights. That benefits your productivity because you avoid digging through hours of recordings or long transcripts. For your workflow these outcomes reduce cognitive load and turnaround time on follow-ups. You spend less time writing minutes and more time executing on tasks flagged in meetings. That has a direct effect on responsiveness and project momentum. ### 2. Excellent Transcripts and Effortless Team Sharing **Rating:** 5.0/5.0 stars **Reviewed by:** Yash G. | Product Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 21, 2026 **What do you like best about Fathom?** The transcripts and the sharing functionality among the team members. **What do you dislike about Fathom?** None that I can think of as of now. Would like to see more functionalities related to AI **What problems is Fathom solving and how is that benefiting you?** Quick summaries for the customer calls and action items for the upcoming meetings ### 3. Cuts Through Meeting Banter with Clear, Time-Saving Summaries **Rating:** 4.5/5.0 stars **Reviewed by:** Paul D. | Operations Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 26, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Fathom?** I love how it summarises the meeting and cuts out the banter we all seem to distract each other with. **What do you dislike about Fathom?** When it doesn't get the summary quite right. Is there a way to edit this? **What problems is Fathom solving and how is that benefiting you?** The time it saves in a meeting is amazing. It removes so much time we used to lose with people taking minutes. ### 4. Easy Sharing and Actionable Meeting Insights That Save Time **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 28, 2026 **What do you like best about Fathom?** Sharing stuff is really easy, saving me tons of time trying to get on Zoom, then finding the recording, and then being able to share it in a easy to get way (though forcing the receiver to create an account can be a turnoff for people). I also really enjoy how it breaks down action items, highlights, and overview - this helps bring accountability to the meetings. The coaching interface is something I didn't even know existed, but i enjoy the insights after i end the call. **What do you dislike about Fathom?** Forcing the people who want to view the summary to make an account. This annoys most people I send summaries to **What problems is Fathom solving and how is that benefiting you?** I no longer have to spend time taking notes or remembering what was said in a meeting. Fundamentally, it helps bring accountability in a structured way ### 5. Makes Reports and Presentations Easy to Share with the Whole Team **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah U. | IT, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 06, 2026 **What do you like best about Fathom?** I absolutely love it's not taking it allows me to do reports and presentations to email to the entire team **What do you dislike about Fathom?** I don't like that it records my meeting sometimes when I'm not in them **What problems is Fathom solving and how is that benefiting you?** Sometimes I can't write fast enough when I'm trying to take notes so this allows me to write down key points and double check with what fathom produces ### 6. Easy Setup, Smart Customization, and Great Call Recaps **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle M. | Senior Implementation Project Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 03, 2026 **What do you like best about Fathom?** Very easy to get set up and to customize when and what is done automatically. Has great recaps and I like that it shows the part of the call where that recap came from **What do you dislike about Fathom?** Sometimes it takes a little longer than I would like to join the meeting. When I am on back to back calls and it takes longer, it could miss the first few sentences **What problems is Fathom solving and how is that benefiting you?** It allows me to be more present in the call and actively listening and answering vs just taking notes ### 7. The Best AI Notetaker—Accurate, Effortless, and Reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Minal P. | Founder, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 19, 2025 **What do you like best about Fathom?** It's hands-down the best AI notetaker I've seen and used. The notes are accurate. It records actions really well. I'm confident I don't need to take any notes when using it, allowing me to be present throughout the video call. I love that it adds itself automatically to the call, even reminding me sometimes that I need to start it. It's just so easy. **What do you dislike about Fathom?** Nothing - I love everything about it, it's brilliant! **What problems is Fathom solving and how is that benefiting you?** It helps me produce accurate meeting notes, especially when I'm talking with prospects. I can take those notes and turn them into a proposal very quickly. It's very accurate and that gives me the confidence to participate fully in the meeting without having to take notes of my own. ### 8. A Project Manager's New Best Friend: Fathom **Rating:** 5.0/5.0 stars **Reviewed by:** Alexis G. | Project Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 23, 2025 **What do you like best about Fathom?** As a Project Manager who spends around five hours a day in virtual meetings, I can confidently say that Fathom has become one of my most valuable tools. It automatically records my calls, creates a detailed transcript, and organizes everything into clear summaries, action items, and next steps—all without me lifting a finger. What I love most is how seamless the experience is. The bot joins my meetings quietly, takes perfect notes, and by the time the call ends, I already have a link to the recording and highlights in my inbox. It’s like having a personal assistant who never misses a detail or forgets a follow-up. Since using Fathom, my post-meeting workload has dropped dramatically. I can focus on leading discussions and making decisions instead of frantically taking notes or worrying about who’s capturing what. The automatic summaries and searchable transcripts also make it incredibly easy to revisit key moments from past calls. Fathom has completely changed the way I manage meetings and projects—it’s efficient, accurate, and truly indispensable for anyone juggling multiple calls a day. **What do you dislike about Fathom?** The only small downside I’ve noticed is with Google Meet—the integrated Chrome app sometimes takes up space on my meeting bar, making my microphone button disappear. It’s a minor annoyance compared to the overall value, but worth noting for frequent Meet users. **What problems is Fathom solving and how is that benefiting you?** As a Project Manager, I’m in virtual meetings for several hours each day, and keeping up with note-taking, action items, and follow-ups used to be a constant challenge. Fathom solves that problem completely by automatically recording, transcribing, and summarizing every call. It captures key highlights, decisions, and next steps so I no longer have to worry about missing important details or manually writing notes while trying to stay engaged in the discussion. The automatic summaries and shareable links make it easy to send out recaps right after a meeting, saving me a ton of time and keeping my team aligned. Overall, Fathom helps me focus on the conversation itself instead of the logistics, and it’s dramatically improved both my productivity and the quality of my follow-ups. ### 9. It's sooooooooooo goood! Huge value and time saving **Rating:** 5.0/5.0 stars **Reviewed by:** Bojan M. | Senior UX/UI Designer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 06, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Fathom?** Easy to use, summarize everything perfectly! **What do you dislike about Fathom?** Nothing, everything is perfect so far, and really love it! **What problems is Fathom solving and how is that benefiting you?** Don't think about writing everything on paper Having everything in one place I can always rewatch the videos to remind myself ### 10. Seamless Zoom Integration and Intuitive Recaps, But Screen Space Could Improve **Rating:** 5.0/5.0 stars **Reviewed by:** Monica W. | Messaging Strategist, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 22, 2025 **What do you like best about Fathom?** Fathom integrates smoothly with Zoom to record all my meetings. The interface is very intuitive, and it provides plenty of prompts and notifications, so I always know whether it's recording. The recaps and reports are extremely useful, allowing me to participate fully in meetings without the distraction or worry of taking notes. **What do you dislike about Fathom?** I would really appreciate it if Fathom could take up less space on the Zoom screen. Right now, it feels like having an extra participant in the meeting, which makes it harder to see the other people on the call. Ideally, there could just be a small banner at the top for everyone to acknowledge the recording, and then it would disappear once everyone has done so. That would be much better. **What problems is Fathom solving and how is that benefiting you?** This tool makes it easy for me to share meeting transcripts with important colleagues who couldn't attend. It also assists me in reviewing and summarizing what was discussed during the meeting. ### 11. Fathom is the best note taking tool, saves tons of time **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander F. | Placement Coordinator, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 22, 2025 **What do you like best about Fathom?** Fathom is amazing for keeping administrative notes for calls with clients or teammates. I use my meeting notes to recap previous conversations with clients, and to hold both myself and them accountable on things we discussed last time, so this is a major help having meeting recordings, key takeaways, and action items generated by Fathom. I've used it for 100% of my admin notes since getting the tool, which opens up probably an hour of time per day for other tasks. I also love the monologue reminder to help me wrap it up if I get long-winded during an explanation. It is super easy to use and extremely useful overall. **What do you dislike about Fathom?** No downsides I've experienced yet. It is easily the best meeting recording/note-taking tool I've used so far **What problems is Fathom solving and how is that benefiting you?** Fathom handles all of my administrative notes for client calls, and also handles and need to send follow-up emails regarding next steps/action items from that call. The summaries/video recordings ensure the client remembers what is discussed and has timestamps and action items to follow-up on easily. ### 12. An Absolute Game Changer for Meeting Notes and Summaries **Rating:** 5.0/5.0 stars **Reviewed by:** Amy F. | Head of Customer Success, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 22, 2025 **What do you like best about Fathom?** I absolutely love how seamless Fathom makes capturing and reviewing meetings. The AI-generated summaries are incredibly accurate and save me so much time. I also appreciate that it records both video and audio—it’s great to be able to revisit full conversations or just reference the written notes. The interface is clean, intuitive, and reliable every time I use it. **What do you dislike about Fathom?** There’s really not much to dislike—it’s a fantastic product. If I had to pick one thing, it would be that occasionally I wish I could customize the AI summary format a bit more, like choosing different layouts or emphasis styles. But that’s a minor wish list item more than a complaint! **What problems is Fathom solving and how is that benefiting you?** Fathom has completely eliminated the stress of taking notes during meetings. I can stay fully engaged in conversations knowing everything is being accurately recorded and summarized for me. It saves me hours every week by automatically capturing key points, action items, and follow-ups. It also helps ensure nothing slips through the cracks when managing multiple projects or client calls. The summaries are spot-on and make post-meeting communication so much easier and more consistent across my team. ### 13. Easy to Use and Seamlessly Integrates Into My Practice **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel W. | Life and Living Benefits Insurance Advisor, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 10, 2026 **What do you like best about Fathom?** Ease of use and seamlessly integrates into my practice. **What do you dislike about Fathom?** Can be somewhat finnicky for a short time when new features are rolled out. **What problems is Fathom solving and how is that benefiting you?** Note taking and allowing me to be more present in my client meetings ### 14. Well-Organized Tool with Auto-Join, Transcripts, and Ask AI **Rating:** 5.0/5.0 stars **Reviewed by:** Diego T. | Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 09, 2026 **What do you like best about Fathom?** I like it a lot because it has a transcript, it has the ask ai features and it automatically joins and well organized **What do you dislike about Fathom?** Nothing so far, in terms of improvement I would say I would say little things like being able to adjust the volume **What problems is Fathom solving and how is that benefiting you?** Listening to sales calls to know how I can improve as well as listening to someone else's calls to learn more ### 15. Thorough AI Meeting Assistant That Makes Meetings Easier **Rating:** 5.0/5.0 stars **Reviewed by:** yasmeen d. | Project Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 01, 2026 **What do you like best about Fathom?** It really helps me with my meetings and has great AI capabilities. It's thorough. **What do you dislike about Fathom?** I wish there was an option to just transcribe/take notes without recording video. **What problems is Fathom solving and how is that benefiting you?** It's helping record my meetings and take notes when I'm presenting or distracted. ### 16. Indispensable AI Meeting Summaries That Keep Our Team on Track **Rating:** 5.0/5.0 stars **Reviewed by:** Chris R. | Founder & CEO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 25, 2026 **What do you like best about Fathom?** Fathom has been excellent for us at ChatSpark. The AI meeting summaries and notes are incredibly helpful, making it an indispensable tool for our team. It streamlines our workflow and ensures we never miss important details from our discussions. **What do you dislike about Fathom?** I don't have any dislikes about Fathom; it has consistently met our needs and exceeded our expectations. **What problems is Fathom solving and how is that benefiting you?** Fathom solves the problem of capturing and organizing meeting notes efficiently. This allows our team to focus on discussions rather than worrying about taking notes, ultimately enhancing our productivity and collaboration. ### 17. Seamless Meeting Recording, Transcripts, and Auto-Join That Just Works **Rating:** 5.0/5.0 stars **Reviewed by:** Brian G. | Shift Supervisor, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 27, 2026 **What do you like best about Fathom?** I use it for recording meetings, generating transcripts, and using the automated meeting-join feature. **What do you dislike about Fathom?** Nothing to report yet—everything is working seamlessly so far. **What problems is Fathom solving and how is that benefiting you?** I’m in an online sales school. I record my practice calls for self-evaluation and for feedback from my coach. ### 18. Affordable and Works Exactly as Needed **Rating:** 5.0/5.0 stars **Reviewed by:** Crista V. | Co-Founder & Chief Operating Officer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** May 19, 2026 **What do you like best about Fathom?** It is more affordable than its competitors. **What do you dislike about Fathom?** I haven’t had any issues with Fathom. It works well for what I need it for. **What problems is Fathom solving and how is that benefiting you?** Fathom takes notes for me during my podcast exploration calls and sales meetings so I can focus my attention on the live conversation. ### 19. Incredible AI Transcription and Intuitive Meeting Minutes Sharing **Rating:** 5.0/5.0 stars **Reviewed by:** Miguel B. | CFO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 03, 2026 **What do you like best about Fathom?** Easy to use (very intuitive), it records both video and audio (with transcription), excellent usability even in the free version, personalized sharing of minutes with access restrictions, and best of all (in my opinion) an AI that transcribes according to your prompt. I found it incredible! **What do you dislike about Fathom?** Nothing so far, I'm very happy with the tool. **What problems is Fathom solving and how is that benefiting you?** Recordings and transcripts of meetings, with personalized summaries using prompts that I define. ### 20. Fathom Makes Meetings Effortless and Follow-Ups a Breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Angelie R. | GTM Data Integrity Lead, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 18, 2025 **What do you like best about Fathom?** Fathom has completely transformed the way I handle meetings. It captures every detail of our conversations, with special attention to the next steps which makes follow-ups so much easier. The video recording feature, complete with timestamps, is incredibly helpful for referencing key moments. Overall, Fathom is intuitive, reliable, and just a delight to use. **What do you dislike about Fathom?** No dislikes so far, my experience has been wonderful! **What problems is Fathom solving and how is that benefiting you?** Fathom solves several key problems in managing meetings. It automatically captures and organizes the details of every meeting, including essential action items and next steps, which solves the challenge of remembering or manually documenting what was discussed. The video recording with timestamps lets me revisit any part of the conversation for clarity and follow-through, saving time and reducing errors. Because Fathom keeps everything accessible and searchable, it improves my productivity and ensures nothing important gets missed. The benefit for me has been more effective meetings, easier collaboration, and complete confidence that all follow-ups are captured. ### 21. Clean, Timestamped Meeting Summaries That Pull Key Tasks and Deliverables **Rating:** 5.0/5.0 stars **Reviewed by:** Tom L. | Owner - Arch Viz VR Creation, Architecture & Planning, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 04, 2026 **What do you like best about Fathom?** It does this really great job of pulling task, deliverable and notes from our meetings. I liek the presentation of the summaries, I know that's a subjective thing but still relevant. It times stamps the notes to the video for super easy reference. Just all in all, it's clean for how we use it and pulls the. things we think our important out of long meetings and client meetings. **What do you dislike about Fathom?** I think this is relevant with all digital atendees to the meeting. They show up as users, when they really are. **What problems is Fathom solving and how is that benefiting you?** Client note taking, and task assignment. ### 22. User-Friendly, Accurate AI Recaps That Integrate Seamlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 21, 2026 **What do you like best about Fathom?** Fathom is very user-friendly, easy to onboard, reliable, and affordable. It integrated seamlessly into our CRM and introduced efficiencies for our teams using the software. I also appreciate that the recaps are structured to highlight the action items first, and then move into the summary. The AI details provided after meetings are incredibly accurate. **What do you dislike about Fathom?** Quite honestly, I don't think there's a single thing that I dislike about Fathom. **What problems is Fathom solving and how is that benefiting you?** It helps reduce the manual effort of documenting customer engagement, enables better insights throughout the sales cycle, and adds accountability across our teams by clarifying the next steps. ### 23. Fathom: The Best for Recording, Transcribing, and Analyzing Meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Silvestre C. | Tech Leader, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 25, 2026 **What do you like best about Fathom?** Fathom has been the best option for me when it comes to recording, transcribing, and analyzing my meetings with coworkers and potential clients. **What do you dislike about Fathom?** I’d say the Windows app is buggy and weird to use. When I click a button, the window sometimes goes straight to the bottom behind all my other windows, or it just disappears. **What problems is Fathom solving and how is that benefiting you?** I use it for client meetings, gathering team information, capturing product requirements, and supporting product discovery. ### 24. Fathom: The Ultimate Meeting Assistant for Productivity and Team Alignment **Rating:** 5.0/5.0 stars **Reviewed by:** Thiago O. | Cloud Manager | Cyber Specialist, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 17, 2025 **What do you like best about Fathom?** Fathom has completely transformed the way our team handles meetings. As a CTO, I’m constantly juggling strategic decisions, technical deep-dives, and cross-functional syncs. Fathom’s automatic transcription and AI-powered summaries have saved us countless hours and ensured that no critical insight gets lost. What sets Fathom apart is its seamless integration with Zoom and other platforms. The ability to instantly highlight key moments during a call and have them organized and shared automatically is a massive productivity boost. It’s like having a dedicated meeting assistant who never misses a detail. The sentiment analysis and speaker identification features are incredibly useful for post-meeting reviews and team alignment. We’ve even used Fathom to improve client communication by revisiting exact phrasing and tone from calls. If you're serious about scaling your operations, improving team collaboration, and making data-driven decisions from conversations, Fathom is a must-have. It’s not just a tool—it’s a strategic asset. Pros: Accurate transcriptions and smart summaries Real-time highlights and action items Easy sharing and CRM integration Intuitive UI and fast onboarding **What do you dislike about Fathom?** Honestly, there’s very little to dislike. If I had to mention something, I’d say I’m looking forward to seeing even more integrations and customization options in the future. **What problems is Fathom solving and how is that benefiting you?** Fathom solves the biggest pain point in meetings: capturing and organizing key information without manual effort. It automatically transcribes, summarizes, and highlights action items, which helps our team stay aligned and move faster. We no longer waste time reviewing recordings or taking notes—Fathom ensures that every important insight is documented and easy to share. It’s dramatically improved our productivity and decision-making. ### 25. Simple Setup, Fantastic Summary Reports, and Brilliant Zoom Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Duncan B. | Founder, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 14, 2026 **What do you like best about Fathom?** So simple to setup and use. The level of detailed provided is fantastic in the summary reports provided **What do you dislike about Fathom?** I don't think I've found one yet! It works brilliantly with Zoom and has always performed so well with no issues **What problems is Fathom solving and how is that benefiting you?** I coach people so it saved me from having to note take continuously and I can be fully present in conversations with clients ### 26. Easy to Use and Highly Effective for Transcriptions **Rating:** 5.0/5.0 stars **Reviewed by:** Nuria M. | Performance marketing, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 06, 2026 **What do you like best about Fathom?** It’s very easy to understand how it works, and it’s been very effective for transcriptions. **What do you dislike about Fathom?** Nothing to complain about—I like it very much. I’m using the free version, and it works well for what I need. **What problems is Fathom solving and how is that benefiting you?** I have a lot of meetings, so I need help with the summaries and transcriptions. ### 27. AI Features Make Emailing and Follow-Ups a Breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob W. | Senior Service Specialist, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 03, 2026 **What do you like best about Fathom?** AI Features make emailing and follow up a breeze! **What do you dislike about Fathom?** Sometimes I accidently close the tab when using it or going to a different screen :) **What problems is Fathom solving and how is that benefiting you?** Client outreach following onboarding meetings, summarizing pain points to follow up on ### 28. Easy to Use, Excellent AI Summaries **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa M. | Costumer success manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 08, 2026 **What do you like best about Fathom?** It’s very easy to use, and the AI is really good. The summaries are the best part. **What do you dislike about Fathom?** At the moment, I’m 100% satisfied with Fathom. **What problems is Fathom solving and how is that benefiting you?** Basically, it helps me save time and, at the end of the day, it also reminds me about the to-dos I created with the client. ### 29. User friendly game changer that saves my mental bandwidth **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda C. | Founder, Designer, Strategist, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 16, 2025 **What do you like best about Fathom?** This tool is extremely user-friendly, from its quick and straightforward setup to the minimal steps required for use. It eliminates the hassle I would normally expect from a process that could easily become overwhelming. As I'm currently going through a lot of onboarding at my new job, it allows me to stay focused during meetings without the stress of trying to remember every detail. I use it several times a day now and I would be so brain dead without it. **What do you dislike about Fathom?** It's not compatible with every meeting program. For some of my meetings, I use a program that needs extra setup steps before it will integrate properly. **What problems is Fathom solving and how is that benefiting you?** It's helping me not get overwhelmed by all the content and action items discussed in my meetings. It organizes the content in much easier to digest summaries. I don't have to worry about missing something in a meeting or trying to remember everything that was said. ### 30. Effortlessly Enhances Meeting Recording and Sharing **Rating:** 5.0/5.0 stars **Reviewed by:** Miriam R. A. | Founder CEO, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 06, 2026 **What do you like best about Fathom?** I appreciate that Fathom is easy to use and comes with an app, which allows me to use it on different meeting platforms all at once with ease. I find it helpful that it tells me the amount of time I am speaking and alerts me if I am falling into a monologue. It's also easy to install and provides better summaries of meetings at a lower cost, which was a key reason for switching from Fireflies.ai and Calendly Notetaker. The initial setup took just a couple of minutes. **What do you dislike about Fathom?** I'm not sure, but maybe it could offer a different format where it just lets you record videos to share later, not necessarily tied to meetings. **What problems is Fathom solving and how is that benefiting you?** Fathom solves the problem of taking notes by providing all needed information to share with participants. It's easy to use across different meeting platforms, offers better meeting summaries, and has lower costs. ### 31. Revolutionized Team Collaboration with Brilliant Ask Fathom Feature **Rating:** 5.0/5.0 stars **Reviewed by:** Liz J. | Lead eSourcing Consultant, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 19, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Fathom?** It’s genuinely changed how our team works. Being able to look back on past meetings is amazing, and the Ask Fathom feature is brilliant. **What do you dislike about Fathom?** I’m still trying to figure out how to make sure it records the correct meetings. **What problems is Fathom solving and how is that benefiting you?** This tool has significantly reduced the time we spend taking notes and sharing information with management. It also makes it much easier to send meeting recaps to everyone who participated, so key takeaways are communicated quickly and consistently. ### 32. Fathom solves note-taking problems and streamlines meetings with AI **Rating:** 4.5/5.0 stars **Reviewed by:** Jorge H. | Chief Innovation Officer, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **AI Translated:** This review has been translated from Spanish; Castilian using AI. **Reviewed Date:** March 31, 2026 **What do you like best about Fathom?** Fathom solves several problems using note takers, especially when it uses AI to obtain tasks and establish meeting topics according to their templates. **What do you dislike about Fathom?** It has a learning curve, especially for features like teams. **What problems is Fathom solving and how is that benefiting you?** Capture the tasks and the intention of the meetings, as well as important conversations about product, strategy, customer service, and tactics. ### 33. Instant Summaries Make Client Follow-Ups Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 31, 2025 **What do you like best about Fathom?** I like the pretty instant summaries immediately after a call - this helps me get quick notes and actions out to clients and internal stakeholders. Integrates pretty seamlessly in my tech stack which makes it simple to use on pretty much every call - especially with the autojoin feature **What do you dislike about Fathom?** No real downside, but one change i'd like to see made is when the notetaker joins the call, can the image or tile be changed to be something that doesnt look as intimidating as a notetaker - almost like a friendly emoji or custom upload that you can do **What problems is Fathom solving and how is that benefiting you?** Primary problem is multiple client meetings back to back - where taking notes can be difficult to keep up with, as well as giving the client(s) my full attention. Using fathom gets all my notes into a clear and concise format, allowing me to get actions and next steps to them ASAP. Given the notes are so detailed, it also helps me send consistent communication back into my leadership team Fathom has also helped me stay organised, with timely prompts about call starts and other features ### 34. Auto-Joins Zoom/Gmeet and Delivers Instant Transcripts, Recordings, and Summaries **Rating:** 5.0/5.0 stars **Reviewed by:** Marta O. | Production Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 28, 2026 **What do you like best about Fathom?** I like that you can set it to automatically join Gmeet or Zoom calls, and how quickly you get the transcription, recording, and a summary right after the meeting ends. **What do you dislike about Fathom?** Can't say there's anything I dislike so far! **What problems is Fathom solving and how is that benefiting you?** It makes it easier to send follow up emails and crate follow up tasks after meetings. ### 35. Stay Present in Meetings—Fathom Captures Notes, Decisions, and Action Items Instantly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 01, 2026 **What do you like best about Fathom?** The biggest thing for me is that I can actually be present in a meeting. No more furiously typing notes while half-listening. Fathom catches everything, action items, decisions, and who said what, and delivers it the moment the call ends. I just show up and do the actual PM work. **What do you dislike about Fathom?** The bot is awkward. No mobile app. Summaries aren't always perfect. **What problems is Fathom solving and how is that benefiting you?** Post-meeting admin, the follow-up email, the action item list, updating tickets. That used to eat 20-30 mins after every call. Now it's mostly done before I've closed the tab. ### 36. A genuine game changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Martin P. | Founder, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 15, 2025 **What do you like best about Fathom?** After 25 years of recruitment and having used little more than a pen, paper and phone I started my own business and came across Fathom on a client meeting. Exactly what I have always needed. You come off a Teams/ Zoom with loads of scribbled notes and weren't really listening to what was being said, the notes are written so badly you then can't read them. Or, you listen intently and make no notes then after the call you have forgotten 95% of what was said. Fathom solves both of these problems and gives me a summary I can then save on my CRM. It automatically joins my Teams meetings and sends the person I am speaking with a pre-warning that an AI notetaker is being used. 10/10 for me. **What do you dislike about Fathom?** Some of the features are only available on paid subscription but I guess you have software to sell, we can't have all the good stuff for free :)) **What problems is Fathom solving and how is that benefiting you?** Allowing me to actual listen in the conversation so someone else can take my notes. ### 37. Effortless Meeting Recording and Generous Free Features **Rating:** 5.0/5.0 stars **Reviewed by:** Jacqueline M. | Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 02, 2025 **What do you like best about Fathom?** I love that my meetings can be recorded so easily, and I don't have to worry about taking detailed notes; it allows me to be more engaged with my clients. I also like that I can copy the transcript and then cut and paste what I want to share with them, so they see their own words. The free version of Fathom is very generous, and I'm grateful for that as a small solo business owner. **What do you dislike about Fathom?** The transcript isn't always accurate. It often confuses who is speaking, so I have to do some editing before sending it to my clients. **What problems is Fathom solving and how is that benefiting you?** I need to have notes for my client sessions, and I also want to be fully engaged with them. Fathom allows me to do that easily. ### 38. Fathom is like having a project manager assigned directly to you **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 24, 2026 **What do you like best about Fathom?** I like the instant reception of recaps and the ability to set up controls to automatically share the recap with other meeting participants. This lets me take action right after the meeting without having to jump back and forth between my notes and what was shared or discussed. **What do you dislike about Fathom?** The controls UI automatically always starts in the top right of the screen, this should be selectable and saved based on the last position which the user moved the control panel to. **What problems is Fathom solving and how is that benefiting you?** Ability to use AI to quckly recap meetings and generate concise action items. ### 39. Fast, Accurate Transcription **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph O. | Leadership Coach, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 18, 2026 **What do you like best about Fathom?** Fast transcription, and it is sent via email which is great as it would be easy to track. **What do you dislike about Fathom?** Probably just because the app doesn't join the scheduled meeting automatically. I need to always ask it to join or start the meeting. But probably I just don't know yet how to set it up. **What problems is Fathom solving and how is that benefiting you?** Transcribing my 1-on-1 sessions with team members making sure that all important items discussed are noted for easy follow through. ### 40. Super Simple to Install, Set Up, and Use **Rating:** 5.0/5.0 stars **Reviewed by:** Bilal A. | CEO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 06, 2026 **What do you like best about Fathom?** Super simple to access and integrate. I love the fact it doesnt do anything extra other then what it is supposed to do and it does that perfectly. Unlike most similar tools, its easier to install and setup. its all around super simple and easy to use. **What do you dislike about Fathom?** The ability to share meetings via link or email in fathom is a bit lacking compared to other tools. **What problems is Fathom solving and how is that benefiting you?** Records all my sales calls for future referencing and training new sales staff. ### 41. Top summarization and free video registrations!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 11, 2026 **What do you like best about Fathom?** The transcription is very accurate, and the generation of the summary and action items is one of the best I’ve tried. The ability to ask the chatbot questions is also great. But above all, it keeps a copy of the videos (synced with the transcription and citations) even on the free plan! I use Fathom for all my meetings! **What do you dislike about Fathom?** The only issue is that if I stop a recording, there’s no way to resume it—you have to create a new meeting. Also, if I create a meeting on the fly, it isn’t immediately detected by the app, so I have to join using the link. **What problems is Fathom solving and how is that benefiting you?** Registrations of my meetings, summarization and sharing with others. ### 42. Accurate Meeting Summaries Every Time—Thorough and Consistently Impressive **Rating:** 5.0/5.0 stars **Reviewed by:** Braden S. | Director of Operations, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 12, 2026 **What do you like best about Fathom?** Fathom accurately pools the information from every meeting and sends very thorough summaries. We have yet to be unimpressed. **What do you dislike about Fathom?** Only thing I've ever had an issue, though it was a very small one, was when I was speaking with a group from India and it did struggle to translate their broken english accurately. **What problems is Fathom solving and how is that benefiting you?** Fathom has helped us get rid of the need to have a review call after every meeting and also i dont spend any time taking notes. This allows me to be more engaged in the meetings. ### 43. Fast, Proactive Hubspot Task Creation That Keeps Me on Track **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 18, 2026 **What do you like best about Fathom?** Its speed and proactivity in making a task in HubSpot for me to easily recall. And the best part? FOREVER FREE! **What do you dislike about Fathom?** I can't think of anything for now. Everything seems perfect! **What problems is Fathom solving and how is that benefiting you?** Taking real-time notes. ### 44. No More Manual Notes—Clear Tasks and Next Steps from Every Video Call **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 05, 2026 **What do you like best about Fathom?** I like that we no longer need to take file notes during video appointments, and that it can create tasks and clear next steps directly from the conversation. **What do you dislike about Fathom?** That it is not available for recording phone calls. **What problems is Fathom solving and how is that benefiting you?** Accuracy and completeness of file notes. It has saved so much time and energy when creating file notes, reminding staff to complete them, and following up when they are missing. It also means we no longer need two people to attend an appointment just to take a file note. ### 45. Effortless Meeting Management with Automated Notes and Summaries **Rating:** 5.0/5.0 stars **Reviewed by:** Campbell O. | Chief Strategy Officer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 28, 2025 **What do you like best about Fathom?** Fathom makes my meeting attendance so much easier. I never have to worry about taking notes. It records it, it gives me a summary, gives me the entire transcript, it helps me keep track of everything that I have to do. I find myself using it every day, multiple times a day, in all the meetings that I have to attend. And the best part is, when I sign up, it automatically starts recording every meeting that I need it to. **What do you dislike about Fathom?** The biggest problem is, I have so many different recordings that I almost forget to go back and review them. **What problems is Fathom solving and how is that benefiting you?** I have meetings every day that I have to attend, and this helps me keep track of what I need to do after each meeting. ### 46. Outstanding Experience from Start to Finish **Rating:** 5.0/5.0 stars **Reviewed by:** Ana S. | Solopreneur, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 14, 2025 **What do you like best about Fathom?** the detailed and fully correct summary, even when several languages spoken, everything is perfectly clear, and action points are fantastic. **What do you dislike about Fathom?** I need to consider task management system so Fathom would immediately put my action points so I would have them somewhere to immediately take care of them, otherwise sometimes I forget the mail afterwards. **What problems is Fathom solving and how is that benefiting you?** I always have to take notes during the meeting and that sometimes takes focus away from the conversation. Also, then I have to write it down and send it out and that takes a lot of time. This way, Fathom literally analyses conversation as it is going, we all get meeting notes immediately and I can be focused on the convo and not worry if my attention slips for a moment (everything will be in the minutes). Fantastic app. ### 47. Fantastic UI/UX and AI-Powered Meeting Recording That Fits Our Workflow **Rating:** 4.5/5.0 stars **Reviewed by:** Phillip E. | Managing Director, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 24, 2026 **What do you like best about Fathom?** It automation UI/UX is fantastic and the system intergrates well into our operational model for meeting recording. Pricing is on par with industry tools of this nature and have found the Ai/Interglligence with meeting recording to be very good. **What do you dislike about Fathom?** Under certain circumstance the logic can get lost and wont allow you to re-activate or trigger meeting records where you need to leave the meeting and return due to other technical issues with the chat platform **What problems is Fathom solving and how is that benefiting you?** keep track of our discussion and action without it needing to be written or documented by each indivudal in the business. Keep a great level of integrity to our decision making ### 48. Easy Calendar Sync and Helpful Meeting Recaps **Rating:** 5.0/5.0 stars **Reviewed by:** Rory S. | CRO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 23, 2026 **What do you like best about Fathom?** easy sync up to my calendar. Sends a recap after every meeting which makes it easy to find follow up notes when I need them. **What do you dislike about Fathom?** Same as any AI tool I have seen or used. Mixes up who is responsible for what sometimes when breaking down the to dos from a meeting. **What problems is Fathom solving and how is that benefiting you?** It is helping with my organization and making me miss fewer to dos that come from meetings. ### 49. Easy to Use and Great for Finding Information Fast **Rating:** 5.0/5.0 stars **Reviewed by:** Mélanie B. | Customer Success Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 08, 2026 **What do you like best about Fathom?** It’s really easy to use, and it’s helpful for getting back to information when I need it. **What do you dislike about Fathom?** Nothing in particular to add. I’ve only been using it for a few weeks, and so far, so good! **What problems is Fathom solving and how is that benefiting you?** It helps me get feedback from the CEO, and I can go back to the closing call to review the terms the client signed on. ### 50. Meeting Notes That Save Me Hours Every Day Jason Robinson **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 08, 2026 **What do you like best about Fathom?** the notes after meetings are saving me hours a day **What do you dislike about Fathom?** i have nothing to complain about the only thing I might change was to put Fathom Notetaker into the team's meetings like a ninja so he can hide it. **What problems is Fathom solving and how is that benefiting you?** Meetings are so much more fluid with a note taker. It's incredible and it saves 10 minutes of follow-up to every meeting, having to refine notes and create takeaways. ## Fathom Discussions - [How do I show it is recording during live Zooms?](https://www.g2.com/discussions/how-do-i-show-it-is-recording-during-live-zooms) - 9 comments, 1 upvote - [View Fathom pricing details and edition comparison](https://www.g2.com/products/fathom-video/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-09-21+04%3A06%3A05+-0500&secure%5Bsession_id%5D=707f9eb6-5062-4725-a562-603e773fa50f&secure%5Btoken%5D=8e328dd724b41a259fb3ab6521c18c6fdd2d3bfd78f7f1d8ce19d762bf334e08&format=llm_user) ## Fathom Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Third-Party Integrations** - Third-Party Integrations **Agenda Management** - Agenda Management **Speech Recognition** - Speech Recognition **Scheduling** - Scheduling **Video Conferencing** - Video Conferencing **Decision Support** - Decision Support **Accessibility Compliance (WCAG)** - Accessibility Compliance (WCAG) **Real-Time Language Translation** - Real-Time Language Translation **Autonomous Task Execution** - Autonomous Task Execution **Meeting Notes** - Meeting Notes **Action Management** - Action Management **Sentiment Analysis** - Sentiment Analysis **Call Transcription** - Call Transcription **Recording** - Recording **Transcript Search & Annotation** - Transcript Search & Annotation **Action Item Tracking** - Action Item Tracking **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Trend Analysis - Real-Time Data - AI/Machine Learning **Customization** - Annotations **Voice** - Dictation - Accuracy **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making - AI/Machine Learning - Third-Party Integrations **Agentic AI - Note-Taking Software** - Autonomous Task Execution **Action Item Detection - AI Note-taking Software** - Action Item extraction - Summary Generation **Additional Functionality** - @mentions - Search/Filter - Data Import/Export - Alerts/Notifications - Document Classification - Task Management - Meeting Notes - Drag & Drop - Wiki - Reminders - Access Controls/Permissions - Calendar/Reminder System - Document Storage - Activity Dashboard - Notes Management - Calendar Sync - Tagging - Multi-Device Support - Collaboration Tools - Templates - Dashboard - File Sharing - To-Do List - Generative AI - Commenting/Notes - Content Scan - Offline Access - Annotations - Full Text Search - Task Tagging - Handwriting Recognition - Reporting/Analytics - AI Copilot **Training** - Video Record **Organization** - Data Entry - Integrations / APIs - Third-Party Integrations - Meeting Management - Calendar Management - Call Management - Document Management - Contact Management - Task Management - Lead Management - Content Management - Notes Management - Sales Activity Management - Email Management **Artificial Intelligence - Conversation Intelligence** - Speech-to-Text - Sentiment Analysis **Organization** - Playlists - Deep Search - Permissions **Transcription** - Speaker Identification - Timecode Management - Full Text Search - Compliance Management - Version Control - User Management - File Management - Content Management - Data Storage Management - Meeting Management - Video Management - Document Management **Meeting Automation - AI Meeting Assistants** - Automated Note-Taking - Voice Recognition - Action Item Tracking **Automatic Transcription - AI Note-taking Software** - Speech-to-text Transcription **Feedback** - Review **Performance Analysis** - Coaching - Email Tracking - Call Tracking **Editing** - Collaboration **Agentic AI - Video CMS** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Generative AI** - AI Text Summarization - Generative AI **Meeting Insights - AI Meeting Assistants** - Smart Summaries **Collaboration & Sharing - AI Note-taking Software** - Team-based Access **Additional Functionality** - Search/Filter - AI Copilot - Commenting/Notes - Content Publishing Options - Reporting & Statistics - Content Library - Document Classification - Drag & Drop **Integration** - Data Security - Integrates With Existing Applications - Real-Time Data **Generative AI** - AI Text Summarization - Generative AI **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Forecasting **Language & Accent Support - AI Note-taking Software** - Multi-Language and Accent Support **Additional Functionality** - Performance Metrics - Keyword Filtering - Natural Language Processing - For Contact Centers - Reporting & Statistics - Call Tracking - Alerts/Notifications - AI Copilot - Automatic Transcription - Playbooks - Employee Coaching Tools - Text Mining - Trend/Problem Indicators - Notes Management - Retention Tracking - Feedback Management - Recommendations - Dashboard - Multi-Channel Communication - Access Controls/Permissions - Compliance Tracking - API - Rules-Based Workflow - Intent Recognition - Tagging - Collaboration Tools - Prioritization **Additional Functionality** - Performance Metrics - Feedback Management - AI Copilot - Reporting & Statistics - Mobile Access - Collaboration Tools - Gamification - Automatic Transcription - Call Recording - Sales Reports - Real-Time Analytics - Commenting/Notes - Built-in Course Authoring - Learning Paths/Tracks - Assessment Management - Video Conferencing - Conversation Intelligence - Call Monitoring - Goal Setting/Tracking - Workflow Management - Learning Management - Content Management - Training Management - Document Management - Content Library - Recommendations - Activity Dashboard - Call Tracking - Performance Management - Onboarding - Search/Filter **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - Transcription** - Autonomous Task Execution - Cross-system Integration - Decision Making - Third-Party Integrations - File Transfer **Agentic AI - AI Meeting Assistants** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making **Multi-Platform Integration - AI Note-taking Software** - Integrations **Additional Functionality** - Part of Speech Tagging - Natural Language Processing - Customer Support - Subtitles/Closed Captions - Speech Recognition - Collaboration Tools - Time Stamps - Custom Fonts - Generative AI - Caption Service - Media Upload - Text Overlay - Keyword Search - Full Text Extraction - Multiple File Format Support - Speech-to-Text Analysis - Preview Functionality - AI Copilot - Live Streaming Production - Timecoding - File Sharing - Historical Reporting - Call Recording - Data Synchronization - Data Import/Export - IVR - Automatic Formatting - Multiple Format Support - Annotations - Mobile Access - Automatic Transcription - Projections - AI/Machine Learning - For Manual Transcription - Video Support - Tagging - Sentiment Analysis - Audio/video file upload - Playback Controls - Chat Transcript - Reporting/Analytics - Access Controls/Permissions - Multimedia Support - Automatic Transcription Services - Multi-Language - On-Demand Recording - Secure Data Storage - Lead Capture - Search/Filter **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - AI/Machine Learning **Privacy & Security Controls - AI Note-taking Software** - Access Control **Meeting Capture & Retention - AI Meeting Assistants** - Bot Presence - Meeting Moments Management - Audio or Video Recording **Additional Functionality** - Email Response Control - Speech Recognition - Customer Engagement - Dashboard - Chat/Messaging - AI Writing Assistant - For Sales Teams/Organizations - Sales Automation - Alerts/Notifications - CRM - Predictive Analytics - Lead Scoring - Templates - Reminders - Email Templates - SMS Messaging - Personalization - Reporting/Analytics - Conversation Intelligence - Lead Engagement - Customer Database - AI Copilot - Omnichannel Outreach - Workflow Automation **Searchable Note Archives - AI Note-taking Software** - Semantic Search **Speaker Identification - AI Note-taking Software** - Speaker Recognition ## Top Fathom Alternatives - [Grain](https://www.g2.com/products/grain/reviews) - 4.7/5.0 (308 reviews) - [tl;dv](https://www.g2.com/products/tl-dv/reviews) - 4.7/5.0 (542 reviews) - [Otter.ai](https://www.g2.com/products/otter-ai/reviews) - 4.4/5.0 (499 reviews)