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Fathom Reviews & Product Details

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Fathom Demo - Never Take Notes Again
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Fathom Demo - No More Post-Meeting Data Entry
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Fathom Demo - Show, Don't Tell
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Fathom Demo - Works With Your Tools
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Fathom Demo - Yep, Fathom Supports That
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Fathom Demo - You're Gonna Love It!
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Fathom Reviews (6,261)

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Reviews

Fathom Reviews (6,261)

View 2 Video Reviews
5.0
6,261 reviews

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KS
Executive Assistant
Mid-Market (51-1000 emp.)
"Great Captures - Easy Summaries"
What do you like best about Fathom?

Fathom is excellent at identifying the key points during meetings. Since our company often has unstructured meetings, I appreciate how well it captures what truly matters. I also find the reminder to "start recording" at the beginning of each meeting very helpful. Overall, Fathom provides a thorough recap, reliable recording, accurate transcription, and a useful action list, regardless of the meeting style or type. Working in the Electrical Engineering field, I've noticed it handles our specific acronyms and part names impressively well. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

Some of the features are not particularly relevant to my needs. For instance, the option to create teams and automatically send out meeting recaps does not fit well with my role as an executive assistant at a smaller manufacturing company. I often meet with various departments and need to share meeting details only with the appropriate individuals. It's important to me that high-level information is not accessible to just anyone. Fortunately, this feature can be disabled if needed. Review collected by and hosted on G2.com.

Jessica W.
JW
Director of Instructional Design and Assessment
Mid-Market (51-1000 emp.)
"Make Your Life Easier Now!"
What do you like best about Fathom?

The notes offered by Fathom are great! They somehow leave out the social banter and only record the essential notes and action items. I like that it does attempt to indicate specific action items and responsible parties. I also like the live coaching features that will tell me when I'm monologuing. I use it consistently every day now and it saves hours of my time! It integrates well with my Outlook and Zoom meetings, too. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

The set-up process was relatively easy, though there was a minor bump or two in figuring out how to configure settings to do what I wanted with the resulting products. However, the support is great and they were reaching out to me before I was reaching out to them. Review collected by and hosted on G2.com.

Jose F.
JF
Tax Accountant
Small-Business (50 or fewer emp.)
"Very Efficient and Useful on a Daily Basis!"
What do you like best about Fathom?

What I like best about Fathom is how effortlessly it captures and summarizes every important detail from our meetings. It removes the need for manual note-taking, so our team can stay fully engaged in discussions. The summaries are clear, accurate, and ready to share — it’s like having a dedicated assistant who never misses a thing. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

Honestly, there’s very little to dislike about Fathom. It works seamlessly and consistently delivers great results. If anything, I’d just love to see even more integrations in the future — but overall, it’s been an outstanding tool for our team. Review collected by and hosted on G2.com.

VA
VP Sales
Small-Business (50 or fewer emp.)
"Excellent notetaker"
What do you like best about Fathom?

Been using Fathom for a few days, amongst other note-takers. What I like most about it, is the ability to customize the meeting notes based on different audiences - Sales MEDDIC internal, Sales, QA, Demo, Product Update. Not every meeting has the same agenda and purpose, and this helps me get the right summary. Second thing is integration with Hubspot, to push the meeting notes there directly. The onboarding & setup was easy. And glad it doesn't spread uncontrollably like read.ai and other such note takers. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

Once the meeting ends ahead of time, Fathom does not recognize that and tries to join again. Sometimes causing confusion by opening the meeting that was just closed with a client. Review collected by and hosted on G2.com.

Sangita V.
SV
Owner
Small-Business (50 or fewer emp.)
"So impressed with Fathom!"
What do you like best about Fathom?

I've tried a couple of different meeting notetakers, and Fathom is by far my favorite. The notes, action items are spot-on. With the premium service, I appreciate that you can jump directly to an exact moment in the notes, rather than trying to find it yourself in the replay. I also like that Fathom pops up right before a meeting, which makes it seamless to start or join the meeting. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

I only want to record about 1 out of 5 meetings so the other 4 times I need to stop the recording request but it's not that big of a deal. Review collected by and hosted on G2.com.

Dee A.
DA
ACCOUNT EXECUTIVE
Mid-Market (51-1000 emp.)
"Game-changing tool that makes my sales calls effortless"
What do you like best about Fathom?

Fathom saves me an incredible amount of time by automatically capturing, transcribing, and summarizing every sales call. I no longer have to take frantic notes — I can stay fully present with the prospect knowing everything is being recorded and highlighted for me. The summaries are clear, actionable, and easy to share with my team, which makes follow-ups seamless. It also helps me identify patterns in conversations so I can continuously improve my pitch. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

There isn’t much to dislike. Occasionally I’ll notice small transcription errors or that certain niche industry terms aren’t always captured perfectly, but the overall meaning is always clear. I’d love to see even more integrations in the future so the workflow is completely frictionless across all the tools I use. Review collected by and hosted on G2.com.

Jennifer M.
JM
Marketing Content Coordinator
Small-Business (50 or fewer emp.)
"Effortless Meeting Summaries and Insights with Fathom"
What do you like best about Fathom?

What I like best about Fathom is how seamlessly it records and summarizes meetings. It captures key points and action items accurately, so I don’t have to worry about taking notes while trying to stay engaged in the discussion. I love how Fathom helps me revisit key insights from my meetings. The summaries and searchable transcripts make it easy to review discussions and decisions anytime. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

I wish Fathom integrated more smoothly with other tools like Notion, Asana, or Slack. The sharing features are good, but deeper integrations would make workflows even better. Review collected by and hosted on G2.com.

Josh F.
JF
President
Small-Business (50 or fewer emp.)
"Spot-On AI Summaries and Effortless Meeting Follow-Ups"
What do you like best about Fathom?

The AI-generated summaries are usually very accurate, and when combined with the meeting recordings and transcript, they provide comprehensive coverage of everything discussed. Its ability to automatically email the summary to everyone on the meeting invitation right after the meeting ends saves a significant amount of time. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

Currently there is no mobile app so being on the go with meetings is kind of cumbersome. Review collected by and hosted on G2.com.

Melissa d.
MD
Online teacher
Small-Business (50 or fewer emp.)
"Best recording tool for schools and teachers"
What do you like best about Fathom?

There are several things I like about Fathom for recording live sessions. First, I like that it is easy to copy the link from the Fathom site and put it into my personal website. Secondly, my students love the transcript feature so they don't have to watch the whole recording to find pieces of information they may have missed in the live online class.

Third, I like that Fathom automatically starts when I start my zoom recording so I don't have to go to another website and pull it up and log in etc. These are the big points but so many other features too! Review collected by and hosted on G2.com.

What do you dislike about Fathom?

I love Fathom so much that I wish it could be used by college students in live classes for recording transcripts of the class. Review collected by and hosted on G2.com.

Mauricio V.
MV
Residential Construction Estimator
Small-Business (50 or fewer emp.)
"Fathom is easy to use, saves us time, and keeps our client meetings clear and organized."
What do you like best about Fathom?

We love that Fathom saves us a lot of time by automatically sending detailed recaps of every meeting. Having accurate information and context from each client meeting is crucial for us, and Fathom has improved our communication dramatically.

The ease of use is outstanding, it integrated seamlessly into our workflow and was simple to set up. Their excellent customer service made the process even smoother, always responsive and helpful.

We conduct client and trade meetings weekly, and Fathom has become a crucial part of our workflow, ensuring nothing gets missed. It’s a truly useful and reliable tool for any team that values clarity and efficiency. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

We haven’t found any downsides so far. The AI and automation features give us exactly what we need to make our processes more efficient. Review collected by and hosted on G2.com.

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$16.00
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Fathom Features
Call Recording
Call Analysis
Speech-to-Text
Artificial Intelligence
Dictation
Accuracy
Speaker Identification
Timecode Management
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