# Fathom vs Fireflies.ai Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Fathom excels in **automated note-taking** , with users highlighting its ability to automatically record, transcribe, and summarize meetings effectively. This feature ensures that key discussion points and action items are captured accurately, eliminating the need for manual note-taking.
- **Users say** Fireflies.ai offers a unique advantage in **speaker identification** , allowing it to accurately attribute dialogue to the correct participants during calls. This capability is particularly beneficial for delegating tasks and ensuring accountability, as noted by users who appreciate the clarity it brings to meeting notes.
- **Reviewers mention** that Fathom's integration capabilities are impressive, as it works seamlessly with various services. Users enjoy the flexibility of adding Fathom to ongoing meetings, which enhances its usability in dynamic work environments.
- **According to verified reviews** , Fireflies.ai shines in its **action item extraction** , with users praising its automated summaries that help teams stay focused during discussions. This feature allows users to remain engaged in conversations without worrying about missing important details.
- **G2 reviewers highlight** that Fathom's **bookmarking feature** is a standout, enabling users to easily highlight and summarize key moments from calls. This functionality is particularly useful for sales and coaching calls, where quick access to important clips can enhance follow-up actions.
- **Users report** that while Fireflies.ai has a solid performance in transcription, Fathom consistently outperforms it in overall **user satisfaction** , as reflected in its higher G2 scores. This suggests that Fathom may provide a more polished and reliable experience for users seeking comprehensive meeting management solutions.



| | Fathom | Fireflies.ai | 
|---|---|---|
| **Star Rating** | 5.0 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 6,844 | 749 | 
| **Largest Market Segment** | Small-Business (78.3% of reviews) | Small-Business (79.3% of reviews) | 
| **Entry Level Price** | Free | Free | 

---
## Top Pros & Cons

### Fathom

Pros:
- AI Summary (1501 reviews)
- Accuracy (1444 reviews)

Cons:
- Meeting Management (415 reviews)
- Recording Issues (342 reviews)

### Fireflies.ai

Pros:
- AI Summary (102 reviews)
- Ease of Use (89 reviews)

Cons:
- AI Inaccuracy (39 reviews)
- Meeting Management (32 reviews)

---
## Ratings Comparison
| Rating | Fathom | Fireflies.ai | 
|---|---|---|
  | **Meets Requirements** | 9.6 (6355 reviews) | 9.1 (686 reviews) | 
  | **Ease of Use** | 9.7 (6492 reviews) | 9.3 (703 reviews) | 
  | **Ease of Setup** | 9.6 (5143 reviews) | 9.4 (505 reviews) | 
  | **Ease of Admin** | 9.6 (1929 reviews) | 9.0 (280 reviews) | 
  | **Quality of Support** | 9.7 (4796 reviews) | 8.8 (425 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.7 (1862 reviews) | 9.1 (265 reviews) | 
  | **Product Direction (% positive)** | 9.8 (6362 reviews) | 9.6 (693 reviews) | 

---
## Pricing

### Fathom

#### Entry-Level Pricing

Plan: Forever Free

Price: Free

Description: Enjoy the #1 rated AI Meeting Assistant for free forever. 

Key Features:
- Unlimited transcripts, recording, and AI summaries
- Unlimited meeting clips, playlists, and recording search
- Slack & CRM integrations to automate post-meeting updates

[Browse all 3 editions](https://www.g2.com/products/fathom-video/pricing)

#### Free Trial

Yes

### Fireflies.ai

#### Entry-Level Pricing

Plan: Free

Price: Free

Key Features:
- Record Zoom, GMeet, Teams, +more
- Limited Transcription Credits
- 800 mins of storage/seat

[Browse all 4 editions](https://www.g2.com/products/fireflies-ai/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.1/10 | 787 |
| **Fireflies.ai** | N/A | N/A |

#### Lead Facilitation

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Customer-facing Chatbot** | Feature Not Available | Not enough data | 
| **Lead Qualification** | Feature Not Available | Not enough data | 
| **Lead Follow-up** | Feature Not Available | Not enough data | 
| **Meeting Scheduling ** | Feature Not Available | Not enough data | 

#### Organization

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Feature Not Available | Not enough data | 
| **Data Entry** | 9.2 (673 reviews) | Not enough data | 
| **Integrations / APIs** | 8.9 (669 reviews) | Not enough data | 

#### Performance Analysis

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Coaching ** | 8.5 (195 reviews) | Not enough data | 
| **Peformance Tracking** | Feature Not Available | Not enough data | 

#### Sales Analysis

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **ROI Forecasting ** | Feature Not Available | Not enough data | 
| **Sales Forecasting ** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **AI Text Generation** | 8.8 (125 reviews) | Not enough data | 
| **AI Text Summarization** | 9.6 (633 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Autonomous Task Execution** | 9.1 (60 reviews) | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | 9.0 (57 reviews) | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | 9.2 (59 reviews) | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.2/10 | 2465 |
| **Fireflies.ai** | 8.2/10 | 273 |

#### Call Analytics

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Call Recording** | 9.7 (2209 reviews) | 9.2 (263 reviews) | 
| **Machine Learning** | 9.1 (1792 reviews) | 8.5 (242 reviews) | 
| **Call Analysis** | 9.3 (1916 reviews) | 8.7 (249 reviews) | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Customer Scoring** | Feature Not Available | 7.7 (215 reviews) | 
| **Speech-to-Text** | 9.3 (2096 reviews) | 8.9 (257 reviews) | 
| **Sentiment Analysis** | 9.7 (6 reviews) | Not enough data | 

#### Generative AI

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **AI Text Summarization** | 9.5 (1852 reviews) | 8.9 (160 reviews) | 

#### Agentic AI - Conversation Intelligence

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Autonomous Task Execution** | 9.0 (514 reviews) | 8.1 (6 reviews) | 
| **Multi-step Planning** | 9.0 (498 reviews) | 7.5 (6 reviews) | 
| **Cross-system Integration** | 9.0 (558 reviews) | 7.3 (11 reviews) | 
| **Adaptive Learning** | 9.1 (481 reviews) | 7.0 (5 reviews) | 
| **Natural Language Interaction** | 9.1 (505 reviews) | 8.5 (8 reviews) | 
| **Proactive Assistance** | 8.9 (483 reviews) | 8.1 (7 reviews) | 
| **Decision Making** | 8.8 (468 reviews) | 8.3 (6 reviews) | 

### Video CMS

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.1/10 | 481 |
| **Fireflies.ai** | N/A | N/A |

#### Customization

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Branding** | Feature Not Available | Not enough data | 
| **Customizable Thumbnails** | Feature Not Available | Not enough data | 
| **Custom Metadata** | Feature Not Available | Not enough data | 
| **Annotations** | 8.8 (447 reviews) | Not enough data | 

#### Organization

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Availability Scheduling** | Feature Not Available | Not enough data | 
| **Workflows** | Feature Not Available | Not enough data | 
| **Playlists** | 8.5 (445 reviews) | Not enough data | 
| **Deep Search** | 8.9 (445 reviews) | Not enough data | 
| **Analytics** | Feature Not Available | Not enough data | 
| **Permissions** | 8.9 (442 reviews) | Not enough data | 

#### Agentic AI - Video CMS

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Autonomous Task Execution** | 9.2 (61 reviews) | Not enough data | 
| **Cross-system Integration** | 9.2 (62 reviews) | Not enough data | 
| **Adaptive Learning** | 9.3 (61 reviews) | Not enough data | 
| **Proactive Assistance** | 9.3 (62 reviews) | Not enough data | 

### Transcription

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.1/10 | 2876 |
| **Fireflies.ai** | 8.4/10 | 490 |

#### Voice

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Dictation** | 9.0 (2539 reviews) | 8.6 (463 reviews) | 
| **Accuracy** | 9.0 (2801 reviews) | 8.6 (484 reviews) | 

#### Transcription

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Speaker Identification** | 9.1 (2743 reviews) | 8.5 (480 reviews) | 
| **Timecode Management** | 9.4 (2575 reviews) | 9.0 (457 reviews) | 
| **Closed Captioning** | Feature Not Available | 8.2 (423 reviews) | 
| **Custom Dictionary** | Feature Not Available | 8.0 (413 reviews) | 

#### Editing

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Collaboration** | 9.2 (2394 reviews) | 8.6 (429 reviews) | 
| **Spell Check and Punctuation** | Feature Not Available | 8.4 (433 reviews) | 
| **Text Editing** | Feature Not Available | 8.4 (431 reviews) | 
| **Translation** | Feature Not Available | 7.8 (414 reviews) | 

#### Integration

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Data Security** | 9.1 (2240 reviews) | 8.4 (406 reviews) | 
| **API** | Feature Not Available | 7.9 (376 reviews) | 
| **Voice Files** | Feature Not Available | 8.8 (414 reviews) | 
| **Live Captioning** | Feature Not Available | 8.2 (394 reviews) | 
| **Integrates With Existing Applications** | 9.2 (2502 reviews) | 8.6 (410 reviews) | 

#### Agentic AI - Transcription

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Autonomous Task Execution** | 9.1 (323 reviews) | Not enough data | 
| **Cross-system Integration** | 9.1 (319 reviews) | Not enough data | 
| **Decision Making** | 9.1 (314 reviews) | Not enough data | 

### AI Meeting Assistants

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.3/10 | 3291 |
| **Fireflies.ai** | 8.4/10 | 481 |

#### Meeting Prep - AI Meeting Assistants

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Agenda Management** | Feature Not Available | 8.0 (438 reviews) | 
| **Virtual Meeting Hosting** | Feature Not Available | 7.9 (408 reviews) | 
| **Automated Scheduling** | Feature Not Available | 8.0 (404 reviews) | 

#### Meeting Automation - AI Meeting Assistants

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Automated Note-Taking** | 9.7 (3251 reviews) | 9.3 (457 reviews) | 
| **Voice Recognition** | 9.3 (3169 reviews) | 8.8 (445 reviews) | 
| **Action Item Tracking** | 9.4 (3195 reviews) | 8.8 (440 reviews) | 

#### Meeting Insights - AI Meeting Assistants

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Sentiment Analysis** | Feature Not Available | 8.3 (426 reviews) | 
| **Personalization** | Feature Not Available | 8.2 (421 reviews) | 
| **Smart Summaries** | 9.6 (3200 reviews) | 9.0 (449 reviews) | 

#### Accessibility - AI Meeting Assistants

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Language Translation** | Feature Not Available | 7.9 (406 reviews) | 
| **Real-Time Transcription** | Feature Not Available | 8.5 (421 reviews) | 
| **Accessibility Guidelines Compliance** | Feature Not Available | 8.2 (396 reviews) | 

#### Agentic AI - AI Meeting Assistants

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Autonomous Task Execution** | 9.0 (279 reviews) | Not enough data | 
| **Multi-step Planning** | 8.8 (282 reviews) | Not enough data | 
| **Cross-system Integration** | 9.0 (278 reviews) | Not enough data | 
| **Decision Making** | 8.9 (279 reviews) | Not enough data | 

#### Meeting Capture & Retention - AI Meeting Assistants

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Bot Presence** | 8.7 (5 reviews) | Not enough data | 
| **Meeting Moments Management** | 9.7 (11 reviews) | Not enough data | 
| **Audio or Video Recording** | 9.8 (15 reviews) | Not enough data | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.1/10 | 366 |
| **Fireflies.ai** | 8.4/10 | 64 |

#### Agentic AI - Sales Coaching

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Multi-step Planning** | 8.9 (51 reviews) | Not enough data | 
| **Cross-system Integration** | 8.8 (52 reviews) | Not enough data | 
| **Adaptive Learning** | 8.7 (51 reviews) | Not enough data | 
| **Decision Making** | 8.9 (52 reviews) | Not enough data | 

#### Training

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Knowledge Base** | Feature Not Available | 8.6 (59 reviews) | 
| **Coaching Materials** | Feature Not Available | 8.1 (57 reviews) | 
| **Playbook Creation** | Feature Not Available | 8.2 (56 reviews) | 
| **Video Record** | 9.5 (355 reviews) | 8.8 (55 reviews) | 

#### Feedback

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Review** | 9.4 (340 reviews) | 8.9 (58 reviews) | 
| **Scorecard** | Feature Not Available | 8.4 (52 reviews) | 
| **Coaching Card** | Feature Not Available | 8.2 (51 reviews) | 
| **Leaderboard** | Feature Not Available | 7.8 (50 reviews) | 
| **Real-Time Updates** | Feature Not Available | 8.4 (51 reviews) | 
| **Notifications** | Feature Not Available | 7.9 (48 reviews) | 
| **Competition** | Feature Not Available | 7.7 (47 reviews) | 

#### Generative AI

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **AI Text Summarization** | 9.6 (317 reviews) | 9.0 (32 reviews) | 

### Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.2/10 | 330 |
| **Fireflies.ai** | N/A | N/A |

#### Agentic AI - Note-Taking Software

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Autonomous Task Execution** | 9.2 (328 reviews) | Not enough data | 

### AI Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.4/10 | 670 |
| **Fireflies.ai** | 8.2/10 | 10 |

#### Action Item Detection - AI Note-taking Software

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Action Item extraction** | 9.6 (573 reviews) | 7.5 (6 reviews) | 
| **Summary Generation** | 9.7 (602 reviews) | 8.8 (8 reviews) | 

#### Automatic Transcription - AI Note-taking Software

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Speech-to-text Transcription** | 9.6 (564 reviews) | 9.4 (8 reviews) | 

#### Collaboration & Sharing - AI Note-taking Software

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Team-based Access** | 9.4 (505 reviews) | 8.3 (5 reviews) | 

#### Language & Accent Support - AI Note-taking Software

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Multi-Language and Accent Support** | 9.1 (498 reviews) | 7.0 (5 reviews) | 

#### Multi-Platform Integration - AI Note-taking Software

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Integrations** | 9.2 (511 reviews) | 7.5 (8 reviews) | 

#### Privacy & Security Controls - AI Note-taking Software

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Access Control** | 9.2 (468 reviews) | 8.1 (6 reviews) | 

#### Searchable Note Archives - AI Note-taking Software

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Semantic Search** | 9.4 (491 reviews) | 8.1 (7 reviews) | 

#### Speaker Identification - AI Note-taking Software

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Speaker Recognition** | 9.4 (519 reviews) | 9.0 (5 reviews) | 

---
## Categories
**Shared Categories (5):** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Transcription Software](https://www.g2.com/categories/transcription), [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software), [AI Meeting Assistants Software](https://www.g2.com/categories/ai-meeting-assistants)

**Unique to Fathom (3):** [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Video CMS Software](https://www.g2.com/categories/video-cms), [Note-Taking Software](https://www.g2.com/categories/note-taking-software)



---
## Reviewer Demographics

### By Company Size

| Segment | Fathom | Fireflies.ai | 
|---|---|---|
| **Small-Business** | 78.3% | 79.3% | 
| **Mid-Market** | 19.5% | 17.9% | 
| **Enterprise** | 2.2% | 2.8% | 

### By Industry

#### Fathom

- **Marketing and Advertising:** 13.2%
- **Computer Software:** 13.1%
- **Consulting:** 10.7%
- **Information Technology and Services:** 8.7%
- **Professional Training & Coaching:** 4.5%
- **Financial Services:** 3.9%
- **Management Consulting:** 2.6%
- **Non-Profit Organization Management:** 2.6%
- **Staffing and Recruiting:** 2.0%
- **Accounting:** 1.8%
- **Other:** 36.8%

#### Fireflies.ai

- **Consulting:** 15.0%
- **Marketing and Advertising:** 13.9%
- **Computer Software:** 10.9%
- **Information Technology and Services:** 9.3%
- **Management Consulting:** 3.5%
- **Professional Training & Coaching:** 2.7%
- **Hospital & Health Care:** 2.3%
- **Financial Services:** 2.3%
- **Non-Profit Organization Management:** 2.2%
- **Staffing and Recruiting:** 2.2%
- **Other:** 35.7%

---
## Alternatives

### Alternatives to Fathom

- [Grain](https://www.g2.com/products/grain/reviews) — 4.6/5 stars (307 reviews)
- [tl;dv](https://www.g2.com/products/tl-dv/reviews) — 4.7/5 stars (511 reviews)
- [Otter.ai](https://www.g2.com/products/otter-ai/reviews) — 4.4/5 stars (494 reviews)
- [Fellow](https://www.g2.com/products/fellow/reviews) — 4.7/5 stars (2413 reviews)
- [Avoma](https://www.g2.com/products/avoma/reviews) — 4.6/5 stars (1362 reviews)
- [MeetGeek](https://www.g2.com/products/meetgeek/reviews) — 4.6/5 stars (485 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6656 reviews)
- [Rev](https://www.g2.com/products/rev/reviews) — 4.7/5 stars (590 reviews)
- [Krisp](https://www.g2.com/products/krisp/reviews) — 4.6/5 stars (1182 reviews)
- [Loom](https://www.g2.com/products/atlassian-loom/reviews) — 4.7/5 stars (2408 reviews)

### Alternatives to Fireflies.ai

- [tl;dv](https://www.g2.com/products/tl-dv/reviews) — 4.7/5 stars (511 reviews)
- [Otter.ai](https://www.g2.com/products/otter-ai/reviews) — 4.4/5 stars (494 reviews)
- [MeetGeek](https://www.g2.com/products/meetgeek/reviews) — 4.6/5 stars (485 reviews)
- [Grain](https://www.g2.com/products/grain/reviews) — 4.6/5 stars (307 reviews)
- [Avoma](https://www.g2.com/products/avoma/reviews) — 4.6/5 stars (1362 reviews)
- [Fellow](https://www.g2.com/products/fellow/reviews) — 4.7/5 stars (2413 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6656 reviews)
- [Krisp](https://www.g2.com/products/krisp/reviews) — 4.6/5 stars (1182 reviews)
- [Notta](https://www.g2.com/products/notta/reviews) — 4.4/5 stars (234 reviews)
- [Rev](https://www.g2.com/products/rev/reviews) — 4.7/5 stars (590 reviews)

---
## Top Discussions

### Fathom

- Title: [How do I show it is recording during live Zooms?](https://www.g2.com/discussions/how-do-i-show-it-is-recording-during-live-zooms) — 9 comments, 1 upvote
  > **Top comment:** "it shows as a meeting participant"

### Fireflies.ai

- Title: [Does fireflies Ai record video?](https://www.g2.com/discussions/does-fireflies-ai-record-video) — 5 comments, 2 upvotes
  > **Top comment:** "The higher tier subscription allows for it, just make sure you turn it on in your settings. Great feature!"
- Title: [Does fireflies AI work with teams?](https://www.g2.com/discussions/fireflies-ai-does-fireflies-ai-work-with-teams) — 2 comments, 1 upvote
  > **Top comment:** "Yes"
- Title: [How has Fireflies.ai supported your meeting transcription, and what features do you find most useful?](https://www.g2.com/discussions/how-has-fireflies-ai-supported-your-meeting-transcription-and-what-features-do-you-find-most-useful) — 1 comment
  > **Top comment:** "Yes, definitely. It helped me create minutes of meeting for follow-ups and also with tasks which need to be done. The only flaw was that I had to add a bot..."
- Title: [Does fireflies AI work with teams?](https://www.g2.com/discussions/does-fireflies-ai-work-with-teams) — 1 comment, 1 upvote
  > **Top comment:** "Yes"
- Title: [Does fireflies Ai record video?](https://www.g2.com/discussions/fireflies-ai-does-fireflies-ai-record-video) — 1 comment, 1 upvote
  > **Top comment:** "Yes"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/fathom-video-vs-fireflies-ai)