# Fathom vs Fireflies.ai Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Fathom excels in user experience, with many praising its seamless integration and ease of use. Users appreciate how it effortlessly records meetings and generates accurate summaries, allowing them to focus on the conversation rather than note-taking.
- **Users say** that Fireflies.ai offers unique features like the inbuilt Ask Fred option, which helps users quickly catch up on missed details from calls. This feature is particularly beneficial for those who need to revisit specific points without sifting through entire recordings.
- **Reviewers mention** that Fathom's ability to provide clear, point-wise insights after meetings significantly enhances productivity. Many users find that they no longer need to scramble for notes, as Fathom automatically compiles everything they need right after the call.
- **According to verified reviews** , Fireflies.ai is noted for its speaker identification capabilities, which help accurately attribute comments to the right participants during calls. This feature is especially useful for teams that need to delegate tasks effectively.
- **G2 reviewers highlight** that while Fireflies.ai has a solid user base, Fathom's larger number of reviews and higher overall satisfaction scores indicate a more consistent positive experience across a broader audience. This suggests that Fathom may be a more reliable choice for users seeking a polished product.
- **Users report** that both platforms offer free entry-level pricing, but Fathom's higher ratings in support quality and product direction suggest that users may receive better ongoing assistance and updates, making it a more attractive option for long-term use.



| | Fathom | Fireflies.ai | 
|---|---|---|
| **Star Rating** | 5.0 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 6,955 | 751 | 
| **Largest Market Segment** | Small-Business (78.3% of reviews) | Small-Business (79.3% of reviews) | 
| **Entry Level Price** | Free | Free | 

---
## Top Pros & Cons

### Fathom

Pros:
- Accuracy (1124 reviews)
- AI Summary (1119 reviews)

Cons:
- Meeting Management (329 reviews)
- Recording Issues (258 reviews)

### Fireflies.ai

Pros:
- AI Summary (102 reviews)
- Ease of Use (89 reviews)

Cons:
- AI Inaccuracy (39 reviews)
- Meeting Management (32 reviews)

---
## Ratings Comparison
| Rating | Fathom | Fireflies.ai | 
|---|---|---|
  | **Meets Requirements** | 9.6 (6462 reviews) | 9.1 (688 reviews) | 
  | **Ease of Use** | 9.7 (6603 reviews) | 9.3 (705 reviews) | 
  | **Ease of Setup** | 9.6 (5254 reviews) | 9.4 (506 reviews) | 
  | **Ease of Admin** | 9.6 (1949 reviews) | 9.0 (280 reviews) | 
  | **Quality of Support** | 9.7 (4874 reviews) | 8.8 (426 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.7 (1883 reviews) | 9.1 (265 reviews) | 
  | **Product Direction (% positive)** | 9.8 (6451 reviews) | 9.6 (694 reviews) | 

---
## Pricing

### Fathom

#### Entry-Level Pricing

Plan: Forever Free

Price: Free

Description: Enjoy the #1 rated AI Meeting Assistant for free forever. 

Key Features:
- Unlimited transcripts, recording, and AI summaries
- Unlimited meeting clips, playlists, and recording search
- Slack & CRM integrations to automate post-meeting updates

[Browse all 3 editions](https://www.g2.com/products/fathom-video/pricing)

#### Free Trial

Yes

### Fireflies.ai

#### Entry-Level Pricing

Plan: Free

Price: Free

Key Features:
- Record Zoom, GMeet, Teams, +more
- Limited Transcription Credits
- 800 mins of storage/seat

[Browse all 4 editions](https://www.g2.com/products/fireflies-ai/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.1/10 | 789 |
| **Fireflies.ai** | N/A | N/A |

#### Lead Facilitation

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Customer-facing Chatbot** | Feature Not Available | Not enough data | 
| **Lead Qualification** | Feature Not Available | Not enough data | 
| **Lead Follow-up** | Feature Not Available | Not enough data | 
| **Meeting Scheduling ** | Feature Not Available | Not enough data | 

#### Organization

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Feature Not Available | Not enough data | 
| **Data Entry** | 9.2 (675 reviews) | Not enough data | 
| **Integrations / APIs** | 8.9 (671 reviews) | Not enough data | 

#### Performance Analysis

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Coaching ** | 8.5 (197 reviews) | Not enough data | 
| **Peformance Tracking** | Feature Not Available | Not enough data | 

#### Sales Analysis

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **ROI Forecasting ** | Feature Not Available | Not enough data | 
| **Sales Forecasting ** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **AI Text Generation** | 8.8 (125 reviews) | Not enough data | 
| **AI Text Summarization** | 9.6 (633 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Autonomous Task Execution** | 9.1 (61 reviews) | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | 9.1 (58 reviews) | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | 9.3 (60 reviews) | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.2/10 | 2561 |
| **Fireflies.ai** | 8.2/10 | 275 |

#### Call Analytics

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Call Recording** | 9.7 (2255 reviews) | 9.2 (263 reviews) | 
| **Machine Learning** | 9.1 (1804 reviews) | 8.5 (242 reviews) | 
| **Call Analysis** | 9.3 (1937 reviews) | 8.7 (249 reviews) | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Customer Scoring** | Feature Not Available | 7.7 (215 reviews) | 
| **Speech-to-Text** | 9.3 (2147 reviews) | 8.9 (258 reviews) | 
| **Sentiment Analysis** | 9.4 (8 reviews) | Not enough data | 

#### Generative AI

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **AI Text Summarization** | 9.5 (1926 reviews) | 8.8 (162 reviews) | 

#### Agentic AI - Conversation Intelligence

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Autonomous Task Execution** | 9.0 (526 reviews) | 8.3 (7 reviews) | 
| **Multi-step Planning** | 9.0 (501 reviews) | 7.5 (6 reviews) | 
| **Cross-system Integration** | 8.9 (588 reviews) | 7.7 (13 reviews) | 
| **Adaptive Learning** | 9.1 (483 reviews) | 7.0 (5 reviews) | 
| **Natural Language Interaction** | 9.1 (511 reviews) | 8.5 (8 reviews) | 
| **Proactive Assistance** | 8.9 (487 reviews) | 8.1 (7 reviews) | 
| **Decision Making** | 8.8 (470 reviews) | 8.3 (6 reviews) | 

### Video CMS

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.1/10 | 483 |
| **Fireflies.ai** | N/A | N/A |

#### Customization

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Branding** | Feature Not Available | Not enough data | 
| **Customizable Thumbnails** | Feature Not Available | Not enough data | 
| **Custom Metadata** | Feature Not Available | Not enough data | 
| **Annotations** | 8.8 (447 reviews) | Not enough data | 

#### Organization

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Availability Scheduling** | Feature Not Available | Not enough data | 
| **Workflows** | Feature Not Available | Not enough data | 
| **Playlists** | 8.5 (445 reviews) | Not enough data | 
| **Deep Search** | 8.9 (445 reviews) | Not enough data | 
| **Analytics** | Feature Not Available | Not enough data | 
| **Permissions** | 8.9 (443 reviews) | Not enough data | 

#### Agentic AI - Video CMS

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Autonomous Task Execution** | 9.2 (61 reviews) | Not enough data | 
| **Cross-system Integration** | 9.2 (63 reviews) | Not enough data | 
| **Adaptive Learning** | 9.3 (61 reviews) | Not enough data | 
| **Proactive Assistance** | 9.3 (62 reviews) | Not enough data | 

### Transcription

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.1/10 | 2893 |
| **Fireflies.ai** | 8.4/10 | 490 |

#### Voice

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Dictation** | 9.0 (2540 reviews) | 8.6 (463 reviews) | 
| **Accuracy** | 9.0 (2810 reviews) | 8.6 (484 reviews) | 

#### Transcription

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Speaker Identification** | 9.1 (2755 reviews) | 8.5 (480 reviews) | 
| **Timecode Management** | 9.4 (2580 reviews) | 9.0 (457 reviews) | 
| **Closed Captioning** | Feature Not Available | 8.2 (423 reviews) | 
| **Custom Dictionary** | Feature Not Available | 8.0 (413 reviews) | 

#### Editing

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Collaboration** | 9.2 (2398 reviews) | 8.6 (429 reviews) | 
| **Spell Check and Punctuation** | Feature Not Available | 8.4 (433 reviews) | 
| **Text Editing** | Feature Not Available | 8.4 (431 reviews) | 
| **Translation** | Feature Not Available | 7.8 (414 reviews) | 

#### Integration

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Data Security** | 9.1 (2242 reviews) | 8.4 (406 reviews) | 
| **API** | Feature Not Available | 7.9 (376 reviews) | 
| **Voice Files** | Feature Not Available | 8.8 (414 reviews) | 
| **Live Captioning** | Feature Not Available | 8.2 (394 reviews) | 
| **Integrates With Existing Applications** | 9.2 (2511 reviews) | 8.6 (410 reviews) | 

#### Agentic AI - Transcription

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Autonomous Task Execution** | 9.1 (323 reviews) | Not enough data | 
| **Cross-system Integration** | 9.1 (322 reviews) | Not enough data | 
| **Decision Making** | 9.1 (315 reviews) | Not enough data | 

### AI Meeting Assistants

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.3/10 | 3308 |
| **Fireflies.ai** | 8.4/10 | 481 |

#### Meeting Prep - AI Meeting Assistants

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Agenda Management** | Feature Not Available | 8.0 (438 reviews) | 
| **Virtual Meeting Hosting** | Feature Not Available | 7.9 (408 reviews) | 
| **Automated Scheduling** | Feature Not Available | 8.0 (404 reviews) | 

#### Meeting Automation - AI Meeting Assistants

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Automated Note-Taking** | 9.7 (3264 reviews) | 9.3 (457 reviews) | 
| **Voice Recognition** | 9.3 (3176 reviews) | 8.8 (445 reviews) | 
| **Action Item Tracking** | 9.4 (3206 reviews) | 8.8 (440 reviews) | 

#### Meeting Insights - AI Meeting Assistants

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Sentiment Analysis** | Feature Not Available | 8.3 (426 reviews) | 
| **Personalization** | Feature Not Available | 8.2 (421 reviews) | 
| **Smart Summaries** | 9.6 (3212 reviews) | 9.0 (449 reviews) | 

#### Accessibility - AI Meeting Assistants

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Language Translation** | Feature Not Available | 7.9 (406 reviews) | 
| **Real-Time Transcription** | Feature Not Available | 8.5 (421 reviews) | 
| **Accessibility Guidelines Compliance** | Feature Not Available | 8.2 (396 reviews) | 

#### Agentic AI - AI Meeting Assistants

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Autonomous Task Execution** | 9.0 (280 reviews) | Not enough data | 
| **Multi-step Planning** | 8.8 (283 reviews) | Not enough data | 
| **Cross-system Integration** | 9.0 (280 reviews) | Not enough data | 
| **Decision Making** | 8.9 (279 reviews) | Not enough data | 

#### Meeting Capture & Retention - AI Meeting Assistants

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Bot Presence** | 8.5 (8 reviews) | Not enough data | 
| **Meeting Moments Management** | 9.8 (15 reviews) | Not enough data | 
| **Audio or Video Recording** | 9.8 (22 reviews) | Not enough data | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.1/10 | 370 |
| **Fireflies.ai** | 8.4/10 | 64 |

#### Agentic AI - Sales Coaching

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Multi-step Planning** | 8.9 (52 reviews) | Not enough data | 
| **Cross-system Integration** | 8.8 (52 reviews) | Not enough data | 
| **Adaptive Learning** | 8.7 (51 reviews) | Not enough data | 
| **Decision Making** | 8.9 (52 reviews) | Not enough data | 

#### Training

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Knowledge Base** | Feature Not Available | 8.6 (59 reviews) | 
| **Coaching Materials** | Feature Not Available | 8.1 (57 reviews) | 
| **Playbook Creation** | Feature Not Available | 8.2 (56 reviews) | 
| **Video Record** | 9.5 (359 reviews) | 8.8 (55 reviews) | 

#### Feedback

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Review** | 9.4 (343 reviews) | 8.9 (58 reviews) | 
| **Scorecard** | Feature Not Available | 8.4 (52 reviews) | 
| **Coaching Card** | Feature Not Available | 8.2 (51 reviews) | 
| **Leaderboard** | Feature Not Available | 7.8 (50 reviews) | 
| **Real-Time Updates** | Feature Not Available | 8.4 (51 reviews) | 
| **Notifications** | Feature Not Available | 7.9 (48 reviews) | 
| **Competition** | Feature Not Available | 7.7 (47 reviews) | 

#### Generative AI

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **AI Text Summarization** | 9.6 (318 reviews) | 9.0 (32 reviews) | 

### Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.2/10 | 331 |
| **Fireflies.ai** | N/A | N/A |

#### Agentic AI - Note-Taking Software

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Autonomous Task Execution** | 9.2 (329 reviews) | Not enough data | 

### AI Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.4/10 | 685 |
| **Fireflies.ai** | 8.2/10 | 10 |

#### Action Item Detection - AI Note-taking Software

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Action Item extraction** | 9.6 (578 reviews) | 7.5 (6 reviews) | 
| **Summary Generation** | 9.7 (609 reviews) | 8.8 (8 reviews) | 

#### Automatic Transcription - AI Note-taking Software

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Speech-to-text Transcription** | 9.6 (569 reviews) | 9.4 (8 reviews) | 

#### Collaboration & Sharing - AI Note-taking Software

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Team-based Access** | 9.4 (508 reviews) | 8.3 (5 reviews) | 

#### Language & Accent Support - AI Note-taking Software

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Multi-Language and Accent Support** | 9.1 (502 reviews) | 7.0 (5 reviews) | 

#### Multi-Platform Integration - AI Note-taking Software

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Integrations** | 9.2 (516 reviews) | 7.5 (8 reviews) | 

#### Privacy & Security Controls - AI Note-taking Software

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Access Control** | 9.2 (468 reviews) | 8.1 (6 reviews) | 

#### Searchable Note Archives - AI Note-taking Software

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Semantic Search** | 9.4 (492 reviews) | 8.1 (7 reviews) | 

#### Speaker Identification - AI Note-taking Software

| Feature | Fathom | Fireflies.ai | 
|---|---|---|
| **Speaker Recognition** | 9.4 (521 reviews) | 9.0 (5 reviews) | 

---
## Categories
**Shared Categories (5):** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Transcription Software](https://www.g2.com/categories/transcription), [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software), [AI Meeting Assistants Software](https://www.g2.com/categories/ai-meeting-assistants)

**Unique to Fathom (3):** [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Video CMS Software](https://www.g2.com/categories/video-cms), [Note-Taking Software](https://www.g2.com/categories/note-taking-software)



---
## Reviewer Demographics

### By Company Size

| Segment | Fathom | Fireflies.ai | 
|---|---|---|
| **Small-Business** | 78.3% | 79.3% | 
| **Mid-Market** | 19.5% | 17.8% | 
| **Enterprise** | 2.2% | 2.8% | 

### By Industry

#### Fathom

- **Marketing and Advertising:** 13.1%
- **Computer Software:** 13.1%
- **Consulting:** 10.7%
- **Information Technology and Services:** 8.8%
- **Professional Training & Coaching:** 4.5%
- **Financial Services:** 3.9%
- **Non-Profit Organization Management:** 2.6%
- **Management Consulting:** 2.6%
- **Staffing and Recruiting:** 2.0%
- **Accounting:** 1.8%
- **Other:** 37.0%

#### Fireflies.ai

- **Consulting:** 14.9%
- **Marketing and Advertising:** 13.9%
- **Computer Software:** 10.9%
- **Information Technology and Services:** 9.4%
- **Management Consulting:** 3.5%
- **Professional Training & Coaching:** 2.7%
- **Hospital & Health Care:** 2.3%
- **Financial Services:** 2.3%
- **Non-Profit Organization Management:** 2.2%
- **Staffing and Recruiting:** 2.2%
- **Other:** 35.7%

---
## Alternatives

### Alternatives to Fathom

- [Grain](https://www.g2.com/products/grain/reviews) — 4.6/5 stars (309 reviews)
- [tl;dv](https://www.g2.com/products/tl-dv/reviews) — 4.7/5 stars (528 reviews)
- [Otter.ai](https://www.g2.com/products/otter-ai/reviews) — 4.4/5 stars (501 reviews)
- [Fellow](https://www.g2.com/products/fellow/reviews) — 4.7/5 stars (2432 reviews)
- [Avoma](https://www.g2.com/products/avoma/reviews) — 4.6/5 stars (1363 reviews)
- [MeetGeek](https://www.g2.com/products/meetgeek/reviews) — 4.6/5 stars (491 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6678 reviews)
- [Rev](https://www.g2.com/products/rev/reviews) — 4.7/5 stars (621 reviews)
- [Krisp](https://www.g2.com/products/krisp/reviews) — 4.7/5 stars (1536 reviews)
- [Loom](https://www.g2.com/products/atlassian-loom/reviews) — 4.7/5 stars (2410 reviews)

### Alternatives to Fireflies.ai

- [tl;dv](https://www.g2.com/products/tl-dv/reviews) — 4.7/5 stars (528 reviews)
- [Otter.ai](https://www.g2.com/products/otter-ai/reviews) — 4.4/5 stars (501 reviews)
- [MeetGeek](https://www.g2.com/products/meetgeek/reviews) — 4.6/5 stars (491 reviews)
- [Grain](https://www.g2.com/products/grain/reviews) — 4.6/5 stars (309 reviews)
- [Avoma](https://www.g2.com/products/avoma/reviews) — 4.6/5 stars (1363 reviews)
- [Fellow](https://www.g2.com/products/fellow/reviews) — 4.7/5 stars (2432 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6678 reviews)
- [Krisp](https://www.g2.com/products/krisp/reviews) — 4.7/5 stars (1536 reviews)
- [Notta](https://www.g2.com/products/notta/reviews) — 4.4/5 stars (236 reviews)
- [Rev](https://www.g2.com/products/rev/reviews) — 4.7/5 stars (621 reviews)

---
## Top Discussions

### Fathom

- Title: [How do I show it is recording during live Zooms?](https://www.g2.com/discussions/how-do-i-show-it-is-recording-during-live-zooms) — 9 comments, 1 upvote
  > **Top comment:** "it shows as a meeting participant"

### Fireflies.ai

- Title: [Does fireflies Ai record video?](https://www.g2.com/discussions/does-fireflies-ai-record-video) — 5 comments, 2 upvotes
  > **Top comment:** "The higher tier subscription allows for it, just make sure you turn it on in your settings. Great feature!"
- Title: [How has Fireflies.ai supported your meeting transcription, and what features do you find most useful?](https://www.g2.com/discussions/how-has-fireflies-ai-supported-your-meeting-transcription-and-what-features-do-you-find-most-useful) — 2 comments
  > **Top comment:** "Yes, definitely. It helped me create minutes of meeting for follow-ups and also with tasks which need to be done. The only flaw was that I had to add a bot..."
- Title: [Does fireflies AI work with teams?](https://www.g2.com/discussions/fireflies-ai-does-fireflies-ai-work-with-teams) — 2 comments, 1 upvote
  > **Top comment:** "Yes"
- Title: [Does fireflies AI work with teams?](https://www.g2.com/discussions/does-fireflies-ai-work-with-teams) — 1 comment, 1 upvote
  > **Top comment:** "Yes"
- Title: [Does fireflies Ai record video?](https://www.g2.com/discussions/fireflies-ai-does-fireflies-ai-record-video) — 1 comment, 1 upvote
  > **Top comment:** "Yes"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/fathom-video-vs-fireflies-ai)