G2 reviewers report that Fathom excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Fireflies.ai. Users appreciate Fathom's seamless integration into their workflow, with one reviewer highlighting its ability to automatically record and save meetings to the cloud without any extra effort.
Users say that Fireflies.ai is particularly useful for capturing meeting notes and action items, making it a valuable tool for those who prioritize easy note-taking. One user mentioned the helpful Daily and Weekly Digest feature that summarizes meeting briefs, which aids in preparation for upcoming discussions.
According to verified reviews, Fathom provides a more comprehensive transcription service, offering both video recordings and full transcripts for meetings. This feature is praised for its ease of use, allowing users to quickly copy out important details, which enhances productivity during follow-ups.
Reviewers mention that Fireflies.ai is user-friendly, with accessible functions that work well across various platforms like Google Meets and Zoom. However, some users feel that it sometimes struggles to meet specific workflow needs, indicating potential configuration challenges.
G2 reviewers highlight the quality of support provided by Fathom, which scores notably higher than Fireflies.ai. Users appreciate the responsive assistance, which contributes to a smoother experience when navigating the software's features.
Users report that while Fireflies.ai offers a free entry-level price, Fathom's free version also provides robust features that many find superior, particularly in terms of automated note-taking and action item extraction, making it a strong contender for small businesses looking for efficiency.
Pricing
Entry-Level Pricing
Fathom
Forever Free
Free
Enjoy the #1 rated AI Meeting Assistant for free forever.
Unlimited transcripts, recording, and AI summaries
Unlimited meeting clips, playlists, and recording search
Slack & CRM integrations to automate post-meeting updates
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.